SentinelOne Dealer and Configuration ConsultantsSentinelOne's Singularity portfolio is a subscription-based, cloud-centered cyberthreat management stack that features AI software and advanced services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be loaded in minutes to guard endpoints against increasingly sophisticated threats such as ransomware, known and zero-day malware, trojan viruses, hacking tool sets, memory exploits, malicious scripts, harmful macros, and living-off-the-land (LotL) attacks. SentinelOne agents are offered for Windows, Apple macOS, Linux, and Kubernetes endpoints. Compatible form factors include physical, virtual, VDI, customer and hybrid data centers, and cloud providers. Since SentinelOne software agents are autonomous, they are able to provide advanced behavior-based security in real time even when endpoints are not interfaced to the cloud.

Progent is a certified SentinelOne Partner and reseller and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is always the initial endpoint response tool activated by Progent to provide control and visibility of a client's network in the first stages of a ransomware breach. SentinelOne is also the root EDR software powering Progent's Active Security Monitoring (ASM) managed services. SentinelOne has been recognized as a leading visionary in Gartner's 2022 Magic Quadrant for Endpoint Protection Platforms and scored the most high-quality detections in real-time with zero delays during the 2022 MITRE ATT&CK Phase 4 Evaluation. According to Gartner's assessment, "This reaffirms its (SentinelOne's) ability to detect all attacks and provide full details of the techniques and tactics used." SentinelOne also outscored all competitors for every use case in Gartner's evaluation of Critical Capabilities for Endpoint Protection Platforms.

Singularity Bundles for SentinelOne Endpoint Detection and Response
SentinelOne's Singularity family offers several levels of endpoint security product packages provided as a global cloud-based solution that delivers high availability, hierarchical policy management, AI driven threat intelligence, fast recovery, and an information-driven dashboard for security analytics. Packages include Control for advanced management, Complete for smart root cause analysis, and Complete with Vigilance MDR for 24/7 advanced monitoring and response. The product tiers are incremental. Control and Complete each include all the features of the level below it. Pricing starts at $10 for each endpoint per month for small customers with appropriate discounts for bigger deployments. There is no minimum device count.

Add-ons available for the SentinelOne Singularity Core bundle include software-defined network discovery and aggregated active/passive device fingerprinting through SentinelOne's RANGER package, closure of agent installation gaps with p2p job automation.

SentinelOne's Singularity Complete includes all the standard features and supports all the add-ons of the Control bundle and adds single-agent world-class prevention, detection, reaction and hunting across endpoints, cloud, and Internet of Things. The bundle saves substantial work for security administrators, SOC analysts, cyberthreat hunters, and attack responders by correlating events and mapping it into the MITRE ATT&CK framework to expose root causes. Complete offers an advanced EDR feature set that includes:

  • Storyline technology with auto correlation of alerts for fast forensic analysis
  • Storyline Active Response to counter emerging zero-day cyberthreats with custom, automated rules for threat detection and hunting
  • Integrated ActiveEDR visibility to benign as well as malicious data
  • Deep visibility Storyline hunt and easy pivot by MITRE ATT&CK technique
  • EDR Hunting Data retention options from two weeks (standard) to one year (add-on option)
  • File integrity monitoring
  • Timelines, file fetch, sandboxing for additional dynamic analysis

Vigilance Respond Managed Detection and Response (MDR) Services
Vigilance Respond and Vigilance Respond Pro are add-on Managed Detection and Response services for subscribers to SentinelOne's Singularity Complete bundle. These packages include digital forensics and full 24x7 incident response delivered by Tier-1, Tier-2, and Tier-3 cybersecurity professionals. Vigilance Respond subscriptions include confirmation of cyberthreats, event prioritization and triage, false positive management and console updating, proactive threat deactivation, management reporting, service level agreements, and escalation back to the client's cybersecurity team. Pricing averages about $17 for each endpoint monthly and there is no minimum device count.

Vigilance MDR consultants rank threat alerts according to a hierarchy ranging from Benign False Positive to Malicious Urgent. This classification determines how the analyst manages the threat. There are five classes of threats and consequent responses. The majority of alerts do not require a response by the client.

Benign Alert - False Positive
Vigilance takes care of the issue and annotates the SentinelOne console. For single False Positive alerts, no additional responses or notifications are required. For persistent False Positive alerts, Vigilance will escalate the issue to the client to offer or approve a proper exclusion or agent upgrade as required.

Malicious Alert - True Positive Non-Urgent, Potentially unwanted Program (PuP)
Vigilance responds to make sure the threat is blacklisted, resolved, and documented. Usually, no notification will be sent to the customer unless the issue requires additional activity.

Malicious Alert - True Positive / No Action Needed
Vigilance takes proper actions including remediation to ensure the threat is quarantined. After the SentinelOne analyst confirms the threat is deleted, the analyst will send a confirmation notice to the client.

Malicious Alert - True Positive Non-Urgent / Action Needed
Vigilance takes appropriate actions including remediation to ensure the threat is isolated. After the analyst verifies the threat is eliminated, the analyst will transmit a verification alert to the client. Subsequent activity like re-imaging may be required in certain cases.

Malicious Alert - True Positive Urgent / Action Needed
Vigilance may respond aggressively in serious breach cases including pursuing agent remediation actions and isolating affected network endpoints to isolate the attack and block further lateral progress. The analyst will send a proactive alert informing the customer of the issue and ask for immediate response.

Download Progent's SentinelOne Singularity EDR Datasheet
To see a one-page printable datasheet in PDF format describing Progent's support for SentinelOne's Singularity EDR products, click:
SentinelOne Singularity EDR Packages. (PDF - 340 KB)

The Progent Advantage
Progent's roster of more than 150 consultants includes experts in every aspect of information technology associated with small and mid-size organizations. With this scope of expertise, Progent can be your single point of contact for integrating a comprehensive security environment that delivers significant business value. In addition to the endpoint security provided by SentinelOne products, Progent offers a variety of managed services and affordably-priced IT support packages designed to assist SMBs to plan, deploy, validate, and administer networks that deliver enterprise-level security and low TCO.

Progent offers in-depth experience with all the endpoints, servers and VMs that can be protected by SentinelOne products. Progent offers services that include Windows 11 planning and migration consulting, Windows 10 integration, Linux integration, Mac support, iPhone and iPad configuration, Android support, Windows Server 2022 integration consulting, Windows Server 2019 integration expertise, Hyper-V virtualization consulting, and VMware vSphere configuration consulting.

For fast rollback, Progent's Windows Server consultants can help you to set up Windows Volume Shadow Copy Service (VSS). Progent can also provide remote and on premises access to certified Cisco CCIE consultants to help you to design, protect or debug your network infrastructure. If your network relies on cloud assets, Progent can provide the guidance of Microsoft Azure consultants, Amazon AWS consultants, and Google Cloud solutions consultants.

Contact Progent about SentinelOne Sales and Integration Services
To learn more about how Progent can help you to purchase or integrate SentinelOne endpoint security products, call 1-800-993-9400 or visit Contact Progent.

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