SentinelOne's Singularity product family is a subscription-based, cloud-centered cyberthreat defense stack that features AI algorithms and expert services to deliver enterprise-class endpoint detection and response (Singularity Control and Complete) and managed detection and response (Singularity Complete with Vigilance MDR). SentinelOne's small-footprint software agents can be installed in minutes to defend endpoints against modern cyberthreats including ransomware, known and new malware, trojan viruses, hacking tools, memory exploits, script misuse, harmful macros, and living-off-the-land abuse. Singularity agents are available for Microsoft Windows, Apple macOS, Linux distributions, and Kubernetes endpoints. Compatible deployment models include physical, virtual, VDI desktops, customer and hybrid data centers, and cloud providers. Because SentinelOne agents are autonomous, they can deliver cutting-edge behavior-based security in real time even when endpoints are not interfaced to the cloud.
Progent is a SentinelOne Partner and reseller and oversees thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is always the initial incident response tool activated by Progent to provide control and visibility of a client's network in the first stages of a ransomware emergency. SentinelOne is in addition the root EDR software behind Progent's Active Security Monitoring managed services. SentinelOne has been ranked as a leading visionary in Gartner's 2022 Magic Quadrant for Endpoint Protection Platforms and scored the most analytic detections in real-time with zero delays during the 2022 MITRE ATT&CK Phase 4 Evaluation. Gartner concludes, "This reaffirms its (SentinelOne's) ability to detect all attacks and provide full details of the techniques and tactics used." SentinelOne also outscored all competitors for each use scenario in Gartner's evaluation of Critical Capabilities for Endpoint Protection Platforms.
Singularity Packages for SentinelOne Endpoint Detection and Response
SentinelOne's Singularity family offers several tiers of endpoint security product packages provided as a global cloud-based platform that features high availability, hierarchical policy management, AI powered threat intelligence, fast restoration, and an information-driven console for cyberthreat analytics. Bundles consist of Control for enhanced management, Complete for smart root cause analysis, and Complete with Vigilance MDR for 24/7 advanced monitoring and response. The tiers are additive. Control and Complete each include all the features of the tier beneath it. Subscription rates starts at $10 for each endpoint per month for smaller customers with appropriate discounts for larger deployments. Progent has no minimum endpoint count.
The SentinelOne Control Package The SentinelOne Control Package is the base software and is 100% maintained by the client. For some examples: Endpoint agents need to be updated in the SentinelOne portal, allow rules need to be set, exclusions need to be made, blacklists should be created, threats must be responded to, and many other day-to-day activities that someone in your organization needs to manage and maintain. SentinelOne is just like any other security product in that it has frequent updates to keep its defenses current. Progent can assist with or directly handle these items, but there is additional time and materials billing for all services performed.
With the Control Package you manage your own portal and while Progent and SentinelOne personnel are monitoring and or receiving alerts of serious threats in your environment, we have no authorization to do any work in your environment and will only do best efforts to alert you in case of a serious threat.
Major Features of the SentinelOne Control Package include:
Complete with Vigilance Respond Managed Detection and Response (MDR) Services
Vigilance Respond and Vigilance Respond Pro are optional MDR services for subscribers to the Singularity Complete package. These bundles include digital forensics and full 24x7 incident response delivered by Tier-1, Tier-2, and Tier-3 IT security professionals. Vigilance Respond subscriptions include validation of cyberthreats, event prioritization, false positive handling and dashboard updating, proactive threat deactivation, thorough reporting, service level agreements, and escalation to the customer's cybersecurity organization.
Vigilance MDR analysts rank threat notifications based on a threat-handling hierarchy ranging from Benign to Malicious Urgent. This classification determines how the analyst responds to the detected threat. There are five classes of threats and associated responses. Most alerts require no action by the client.
Benign Alert - False Positive
Vigilance takes care of the issue and annotates the SentinelOne console. For single False Positive alerts, no additional actions or alerts are required. For repeated False Positive alerts, Vigilance will escalate the issue to the customer to submit or agree to an appropriate exclusion or agent update as required.
Malicious Alert - True Positive Non-Urgent, Potentially unwanted Program
Vigilance responds to make sure the threat is blocklisted, resolved, and documented. Usually, no alert will be sent to the client unless the threat requires additional work.
Malicious Alert - True Positive / No Action Needed
Vigilance performs proper actions including remediation to ensure the threat is quarantined. Once the analyst confirms the threat is deleted, the analyst will send a confirmation notice to the customer.
Malicious Alert - True Positive Non-Urgent / Action Needed
Vigilance performs appropriate actions including remediation to make sure the threat is quarantined. After the analyst confirms the threat is deleted, the analyst will transmit a verification notice to the client. Subsequent procedures such as re-imaging may be called for in certain cases.
Malicious Alert - True Positive Urgent / Action Needed
Vigilance may respond aggressively in serious breach incidents including taking agent remediation actions and disconnecting affected network endpoints to stall the attack and block further lateral progress. The analyst will transmit a proactive notification apprising the customer of the issue and ask for immediate response.
In addition to including all the functions of SentinelOne Control and SentinelOne Complete, SentinelOne Complete with Vigilance MDR adds round-the-clock Monitoring with Near Real Time Threat Response, Remote Script Orchestration, and Ranger:
Download Progent's SentinelOne Singularity Packages Datasheets
Download datasheets about Progent's SentinelOne Singularity packages:
The Progent Advantage
Progent's team of over 150 consultants includes experts in every facet of information technology associated with small and mid-size businesses. With this scope of knowledge, Progent can be your one-stop source for integrating a cohesive security environment that delivers immediate business value. In addition to the endpoint security available from SentinelOne products, Progent offers a variety of managed services and affordably-priced support packages created to assist SMBs to plan, implement, validate, and administer networks that feature enterprise-class cybersecurity and low total cost of ownership.
Progent offers in-depth experience with all the endpoints, servers and VMs that can be protected by SentinelOne technologies and services. Progent offers services that include Windows 11 migration consulting, Windows 10 management, Linux integration, Mac consulting, iPhone and iPad support, Android consulting, Windows Server 2022 migration expertise, Windows Server 2019 integration consulting, Hyper-V virtualization support, and VMware vSphere support experts.
For fast rollback, Progent's Windows Server consultants can help you to set up Windows Volume Shadow Copy Service (VSS). Progent also offers remote and on premises support from certified Cisco CCIE consultants to assist you to design, defend or troubleshoot your network infrastructure. If your network relies on cloud resources, Progent can provide the support of Microsoft Azure experts, Amazon AWS experts, and Google Cloud solutions experts.
Contact Progent about SentinelOne Sales and Configuration Services
To find out more about how Progent can assist you to purchase or configure SentinelOne products, call