Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture profitable customer relationships. Integrated Sales and Customer Service components enable employees to share information to help improve sales success and deliver consistent, effective customer service. Progent can configure the most sensible server and communications environment, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MSCRM professional who can help you integrate Microsoft CRM with your sales or customer support databases.
Progent's Microsoft-certified consultants can provide online or onsite expertise to assist businesses of any size to design, implement, administer, and repair a backup/restore system based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from earlier versions of Data Protection Manager or from a different backup system, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid datacenters. Progent offers occasional help for fixing especially stubborn problems, or comprehensive project management support. Progent can also assist your business to design Data Protection Manager into a comprehensive disaster recovery plan.
Progent offers enterprise customers the services of a certified NetApp consultant for remote or on-premises expertise for NetApp's entire family of SAN software and hardware products including Data ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVauly continuous backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, non-disruptive patching, system management, information assurance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to help you to take care of problems with NetApp SAN deployments quickly and affordably following leading practices.
For small and midsize organizations, computer security and compliance can be excessively complicated to master yet too dangerous to overlook. The world's largest institutions have been breached, and the leading cloud services have on occasion been knocked out. It looks as though there's nowhere to run. Progent has made it economical for small and midsize businesses to carry out critical security projects successfully by providing the benefit of billed time to the closest minute with no minimum billing for remote support. You can have access to a seasoned computer consultant to provide precisely the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any aspect of network security including security audits, malware screening and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and designing a comprehensive security strategy.
Progent's Apple Mac support consultants can help you with a wide range of system infrastructure areas including network architecture, off-site and mobile access, internetwork compatibility, protection, and new technologies such as VoIP and fast wireless networking. For business networks built exclusively on Apple Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the knowledge and size to deal with the challenge of planning, configuring, and supporting a system architecture that is reliable, safe, productive and aligned with your corporate objectives. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID non-stop storage systems, and Apple's Xsan SAN solution. Progent can also provide certified experts to help you with Cisco routers and switches.
Progent's Solaris platform support experts provide small and mid-size businesses and developers support for managing and maintaining Solaris systems that operate with Microsoft-based networks. Progent can give your organization access to Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad array of experience provides you with a convenient one-stop consulting firm to help you create and manage a secure and reliable cross-platform connectivity and communications solution that supports Solaris and Microsoft interoperability by combining MS Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent's Microsoft-certified SharePoint consultants offer affordable online and onsite consulting expertise, software development, and troubleshooting services for organizations of any size who intend to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
Dynamics GP 2010 accounting is a full-featured business management and analytics platform that unifies information and operations across your business, communicates seamlessly with other applications, and brings together workers, customers and suppliers unrestricted by time or location. Designed for small to mid-size businesses, MS Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field service, manufacturing, retail management, and online business services. Progent can show you how to set up and manage a reliable, secure server and network environment to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your company exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.
Progent's Private Cloud Hosting and Management service provides complete hosting of a small company's servers in a solution that gives the maximum degree of availability and expandability and is in addition simple to migrate to another host. Progent's Private Cloud Hosting and Management options are based upon proven virtualization architectures that allow small businesses with multi- platform environments to economize dramatically on the costs of capital investments, system support, and network administration while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.
SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the fast creation of a new generation of high-end programs that can give your company a significant competitive advantage. SQL Server features core support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET environment.
Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers SMBs a single soultions for financials, inventory, operations control, project management, purchasing, sales and marketing, demand forecasting, and business analytics. Progent's Dynamics 365 Business Central consultants can help company to manage your legacy Dynamics NAV environment or migrate smoothly to a cloud-hosted, onsite, or hybrid deployment model.
Progent can assist you in any and all phases of your migration to Microsoft Exchange Server 2016 including designing high availability system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, databases and logs; configuring hardware load balancing for high-availability client access services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's accredited security and compliance experts can conduct security evaluations of company-wide security to determine your organization's cybersecurity profile compliance with key international security standards. Progent offers ongoing managed services for security monitoring and response, on-demand network-wide security audits, and targeted security evaluations for critical areas of cybersecurity like Active Directory or ransomware-safe backups. Progent's qualified security engineers can also run extensive information security assessments to validate your organization's compliance with important industry security standards such as FISMA, NIST, and ISO 17799.
Progent's Cisco CCIE-certified wireless network infrastructure consultants offer remote or on-premises configuration and troubleshooting support to assist you to design, configure, upgrade, optimize, administer and debug Aironet wireless access point deployments of any size or topology. Progent's Cisco wireless controller consultants can also assist you to combine your Wi-Fi environment with your wired network and cloud-hosted resources to build an enterprise-wide connectivity foundation that is easy to administer and scale. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, location and configuration of Aironet Wi-Fi APs to accommodate your unique office layout, building structure, and anticipated workloads.
Progent's certified SQL Server developers and DBAs can provide online consulting to help organizations of all sizes to create, administer, and maintain applications based on Microsoft's SQL Server platform and .NET framework. Progent's SQL Server consultants offer support for any element of the application life cycle in environments that can include small office databases to VLDB applications and enterprise-class data warehousing.
Progent's Microsoft-certified consultants can help organizations of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; design, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help you to move from a legacy version of System Center Virtual Machine Manager or from a third-party management platform, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 environment so you get the highest possible return on investment.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies over 25 years of background assisting manufacturing, distribution and service companies to manage complex supply chains and streamline key business processes to bring products to market quickly and adhere to customer commitments dependably. Progent can provide the expertise of an ERP consultant with over two decades of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises services that spans from occasional advice to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, application development, CPQ, web site integration, debugging, ETL, Excel and SQL integration, training, and database administration.
SentinelOne Singularity Control Integration Consulting
Progent provides Microsoft Windows 2003 Cluster Server support to help your company utilize non-stop server clusters that can provide 24x7 operation. Windows cluster servers for fault-tolerant systems include Microsoft Windows Cluster Server, SQL Server Cluster, and Exchange Server Cluster. By assisting you t design non-stop clustered server solutions based on Windows Server Cluster 2003, Progent's Certified Windows engineers make sure that your high availability clustered servers are set up to optimize the business advantage of your computer system.
The ProSight Ransomware Preparedness Report service is a low-cost service built around a phone discussion with a Progent information assurance expert. The fact-finding interview is designed to evaluate your company's preparedness to block ransomware or recover rapidly after a ransomware attack. Progent will consult with you personally to gather information about your existing AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply best practices to create a cost-effective AV and backup system that minimizes your vulnerability to ransomware and meets your company's needs.
Progent's certified Forefront TMG and Internet Security and Acceleration Server 2006 consultants can assist you to design, install, and support a configuration of TMG 2010 or Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, speed and ease-of-use that your company requires.
Progent offers affordable online and on-premises support to assist businesses of any size to move any part of their critical network resources to Google Cloud Platform (GCP). This can save time and hardware expense and enable access to Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Network Consultant SentinelOne Singularity Control Reseller
Progent's Microsoft-certified Windows 11 experts can provide a range of services to support Windows 11 including Microsoft 365 solutions, mobile management and synchronization, at-home workforce access, security and compliance, automated deployment, and Help Desk services.
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, tune your network for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT support staff, develop a corporate-wide security plan, streamline IT administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
Cisco's wireless VoIP phones are industrial-grade wireless devices designed for professionals who are mobile within office, hospitality, health-care or other environments where IT management wants portable phones that offer more administrative control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) style of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones usually requires that IT teams set up and optimize many components of your Wi-Fi environment including APs, switches, wireless LAN controllers, and network management software. Progent's Cisco-certified experts can provide remote and on-premises assistance to help your organization create and administer a Cisco wireless IP phone deployment by delivering integration services that range from debugging the set up of a wireless IP phone or access point to offering project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.
ProSight Reporting is a growing family of in-depth reporting tools designed to integrate with the leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Standard Help Desk Services offer an end-to-end solution that manages all aspects of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Support services are offered at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve challenging problems.
Progent provides national remote phone support and troubleshooting services for companies that operate Apple Mac networks or whose IT systems include a combination of Mac with Microsoft technology. Progent's engineers can provide macOS and Mac OS X users a range of IT services including desktop assistance, upgrading to the current edition of Mac OS X from earlier versions of Apple macOS and OS X, plus expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad integration and management, or moving to Apple's iCloud. Remote network consulting provides optimum leverage for your IT dollar by protecting user productivity and shortening the hours charged for network repair services. Advanced remote access utilities and skilled technicians and engineers allow Progent to handle most IT issues without wasting time and expense by traveling to your site. In most of cases your network problems can be dealt with over the phone or via a combination of phone support and remote access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP certified security professionals to assist you with the most difficult network issues.
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a purpose-built hardware storage device manufactured by Barracuda or a virtual appliance with similar features but which uses your existing storage infrastructure. Barracuda Backup protects vital company data produced locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to assist you to design, configure, operate and troubleshoot a BDR system built on Barracuda Backup.
Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can assist you to design, deploy, and support a configuration of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your network that provides the firewall security, speed and ease-of-use that your business needs.
Progent's Duo services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Google Android, and other personal devices.
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create test systems and migration plans, tune your network infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support team, develop an enterprise-wide security plan, streamline IT management, assist with creating applications, and build and validate a DR/BC plan.
Progent can deliver comprehensive remote support for all major technical areas associated with today's small company IT systems and allows you to outsource a variety of strategic, on-demand support services including a part-time Chief Information Officer to provide senior-level planning and negotiating skills, a Technical Response Center for help desk services, 24x7 remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management help for critical projects such as office relocations orOS migrations, Cisco-certified experts for designing high-performance and robust network infrastructure, security specialists to ensure information safety and regulatory compliance, disaster recovery experts to create business continuity strategies, and software developers to create, enhance, or repair mission-critical applications.
Progent offers the expertise of BlackBerry-certified experts who can assist small businesses to design, administer, and troubleshoot BlackBerry technology economically and successfully, eliminating the requirement for an in-house BlackBerry expert and reducing the expense and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-expert experts, Cisco CCIE engineers, and CISSP and GIAC-certified security professionals. This wide range of knowledge, in conjunction with Progent's efficient remote support model, provides small companies an efficient option for incorporating BlackBerry technology productively into their IT network.
Progent's Jabber consultants can provide online or onsite support to help businesses of any size to plan, implement, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth expertise for all the technologies that make up building a cohesive Jabber solution such as Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP trunking, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration ecosystem.
Progent's Technical Response Center offers affordable nationwide extended hours remote assistance for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts provide 24x7 telephone help and online secure computer connection to isolate and repair technical problems rapidly and economically.
SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid development of a new generation of enterprise-class applications that can provide your company a critical competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft technology, assures you success in designing, deploying and administering Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.
Progent's certified Windows Server 2019 consultants can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major improvements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
Progent offers affordable remote access to an Oracle MySQL administrator or application developer and can help organizations of any size to configure and maintain MySQL in a dependable network infrastructure that provides advanced speed, expandability, and protection. Progent also has proven skill assisting companies port applications from Oracle to MySQL.
Progent can provide economical online support from IT engineers with expertise in a broad array of products and services that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and smartphones. Progent offers consulting support for all major backup products such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist you to deploy, enhance, or troubleshoot backup solutions for a range of environments including on-premises, edge to datacenter, cloud, or a mix.
If your business network mixes UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can show you how to integrate your computers into a cohesive environment that permits all your operating systems to run side by side for simple management, seamless dataflow, high dependability, enhanced performance, and tight protection. Progent's UNIX/Linux/Solaris and Windows integration support offerings include network architecture integration and support, support for Windows services for UNIX, remote server monitoring and management, online network help and troubleshooting, in-person technical support, and Help Desk services.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major improvements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.
Progent's Microsoft engineers offer affordable online support and development services to assist you to plan, deploy, manage, and maintain SharePoint 2010 environments that can include web sites able to function as portals, extranets, document and media management applications, blogs, data marts, business information systems, enterprise-wide search engines, Visio-driven workflows, and other tools to support and enhance collaboration. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's familiar office productivity applications including Excel, Word, PowerPoint, and Project. Progent can assist you to upgrade from earlier versions of SharePoint or move a mix of web technologies into a consolidated and easily managed SharePoint 2010 solution.
Progent's Microsoft-certified Windows 11 consulting experts offer an array of services for Windows 11 such as cloud and hybrid integration, mobile device management and synchronization, teleworker connectivity, security and compliance, centralized deployment, and Help Desk services.
Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and PSTN telephony. Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office desktop or Microsoft 365 and streamlines administration through integration with Active Directory. Lync can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support to help your company to manage and repair your existing Lync Server 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist your organization to plan and execute an efficient Skype for Business upgrade.
Progent is one of the most qualified network consulting companies for creating email and messaging systems based on Exchange 2000. Progent specializes in helping small and mid-size companies get the full advantages of Microsoft Exchange Server 2000 under common scenarios such as upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 administration.
Progent's Microsoft-certified consultants can assist your business to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy device and application management platform or assist you to modify your existing SCCM 2012 ecosystem to accommodate your changing business needs. Also, Progent can assist you to build an infrastructure that fully supports SCCM by delivering expertise with associated Microsoft technologies including Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services.