Progent's Check Point consultants can help you select and configure Check Point Software Firewall/VPN software and appliances based on Check Point Software's technology to offer an affordable and efficient security defense for your IT network. Progent can also show you how to configure other Check Point products including ZoneAlarm and Check Point Power-1 firewalls with security solutions from other vendors and offer a central source for continuing technical support, maintenance, training, and consulting expertise.
Windows Hyper-V 2016 incorporates key technologies first designed for and refined on Microsoft Azure, among the world's biggest public clouds. This pedigree dramatically improves the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving security, availability, expandability, manageability, reliability and recoverability. Progent's Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your organization, configure test environments to verify the ability of Hyper-V 2016 to run your critical applications, design a cost-effective network topology for a cloud-centric or hybrid installation, create and execute a smooth upgrade strategy, educate your IT management and support staff, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers maximum business benefit.
Widows Server 2012 R2 Hyper-V advances the power of server virtualization in critical areas such as secure multitenancy, flexible network infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consultants can assist your business to benefit from Hyper-V to deploy and maintain virtual servers to cut IT expenses and improve productivity.
Progent's Help Desk Call Center management and co-management service programs help businesses to cut costs and increase productivity.
Les Kent has a 35-year track record of effective technology integration, corporate management, sales, and operations. He has shown a talent for developing sophisticated IT solutions during his time as as a network designer, programmer, project manager, implementation expert, and troubleshooter for small businesses, new ventures, and global corporations.
Progent can help small and mid-size organizations to configure network security defense systems and deliver cleanup expertise to support offsite workers.
Server proliferation puts pressure on IT budgets and administrative resources. Server consolidation via a virtual infrastructure offers lower total cost of ownership of servers and faster return on investment, more efficient utilization of servers, simplified operations, increased system availability, and easier management. Common usage scenarios for virtual servers are resource consolidation, economical hosts for mission-critical legacy applications running on outdated operating systems, and affordable quarantine of program development or evaluation environments from on-line systems.
Dynamics GP 2015 R2 introduces a revamped design that enhances cloud integration, supports popular smart phones and tablets, allows one-time sign-on with Microsoft Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates nine new Workflows, expands the Web Client, and adds over 100 enhancements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and hands-on experience to resolve the many technical and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will maximize the business value of your investment in this powerful product.
Microsoft Office Communications Server delivers Instant Messaging and Real Presence in a scalable, enterprise-grade solution offering enhanced protection, seamless compatibility with popular Microsoft products, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and improved operational efficiencies, increased worker productivity, and stronger intellectual property protection with this simple-to-manage, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server require extensive planning and thought prior to installation. Progent's Microsoft-authorized consultants can deliver the expertise necessary to deliver all the benefits of Microsoft Office Communications Server throughout your whole corporation.
If you have a small business IT system with 10 to 50 desktop clients, Progent's IT outsourcing services save your business from dependence on an individual freelance consultant while giving you cost-effective and dependable access to enterprise-class technical expertise. By providing network consulting help when you require it, providing specialized expertise for key technologies, offering value-added support such as 24x7 server monitoring, and charging only for services you receive, Progent gives you an economical solution for optimizing the productivity and profitability of your small business information system. Progent is the smart way for small businesses to build and maintain a robust and safe information system and to benefit from fast access to the experienced consulting typically restricted to enterprises who can support a sizeable internal IT group.
Cisco has designed an extensive array of routers including appliances built to deliver the protection, performance, and availability required by organizations ranging from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved reliability and system availability. Progent can help you choose and integrate Cisco routers to build a solid foundation for your IT system and to make it economical to expand as you support new users, open new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS platform, including Cisco's 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Series Routers.
Progent provides technical services for mid-size businesses with 100 to 250 network users. The mid-size company or office has typically been an overlooked segment of the market for IT consulting services. The cost structures and service access practices of major outside service firms make them too expensive for the typical small company or small medium business (SMB), which usually relies on a modest IT budget with which to support an information network whose complexity and sophistication are often comparable to the information systems of far bigger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual network technology and 24x7 network monitoring, significantly reduces the network support costs of a small-medium business while offering the mid-size company with big-company support from certified, IT experts knowledgeable in a wide array of small business technologies. If your mid-sized organization or small business is searching for the quality of network help appropriate by a mid-size office without budgeting big-company costs, call Progent.
Progent imposes no startup fee and requires no monthly commitment for support services provided during regular working hours. Progent's one-minute granularity eliminates large invoices for quick repairs so you won't be tempted to allow less critical problems to stay unaddressed.
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Stealth intrusion testing is an important part of any comprehensive network security plan. Progent's security professionals can run extensive penetration tests without the knowledge of your organization's in-house IT staff. Stealth penetration testing uncovers whether current security monitoring systems such as intrusion detection warnings and event log monitoring are properly configured and actively observed. Progent can provide continuous automatic penetration testing to define your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, overlooked patches, and dangerous IT product defaults can be combined by hackers into the multi-vector attacks typical of modern variants of ransomware.
Progent's Microsoft-certified consultants can help your business to support System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve security and compliance, and boost worker output by ensuring that critical applications are always up to date, managing licensing, and monitoring resource usage patterns to help you make smart buying choices. When your organization is set to update your SCCM 2007 device management ecosystem, Progent can help you to prepare for and implement a smooth migration to SCCM 2012.
Nagios and MRTG are useful, Open Source monitoring tools that run on the Linux OS and can be used to monitor UNIX networks, Windows networks, or multi-platform networks where Linux and MS Windows run side by side. The Nagios monitor lets system managers to monitor system services such as SMTP, HTTP, SSH, and NNTP. MRTG allows you to track the traffic through SNMP-enabled network appliances including processors, routers, and switches. Progent's system integration experts can show you how to utilize both these utilities to streamline and troubleshoot your computer network.
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or local support organizations who provide scant documentation or specifics of services performed, each service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support documentation transmitted by each staff member to every customer. The practice of documenting and archiving service activity results in more effective support and avoids a variety of typical misfortunes such as when a service customer is effectively held captive to a consultant who won't release the keys to the kingdom.
If you want to update your production web site, build internal websites for purposes such as HR or worker education, design a high-impact web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can provide skilled and proven web designers. Progent's consultants can also help you build and maintain a secure, robust server and communications infrastructure, including remote and wireless connectivity, to run your web solutions.
Progent offers one-on-one education designed for people who want to broaden their knowledge of the macOS and OS X platform, Mac computers, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar training for Mac applications.
DoubleTake/Carbonite Software offers a selection of products designed to provide small companies a range of affordable alternatives for backing up and restoring vital applications including Exchange Server, SQL, Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning experts have in-depth experience incorporating DoubleTake/Carbonite products into small company IT networks to achieve a high state of fault tolerance and business continuity capability at an affordable price.
Progent's Microsoft and Cisco certified experts provide three ways to help medium-size and large companies create an efficient and successful internal Network Support Help Desk Call Center. Progent's consulting services include Return on Investment analysis, process study and improvement, management reporting, education of in-house staff, and documentation of processes. Progent's Software Selection and Deployment Services help businesses analyze the numerous top level Help Desk application programs on the market and decide which packages might be excessively expensive, lack critical functions, or align badly with your organization's business goals. Progent also provides short-term staffing for organizations who need to reinforce their internal Help Desk staff for occasional projects or to fill in for vacationing or indisposed personnel.
Progent's company culture will make you a more capable consultant by enhancing your information technology skills and boosting the loyalty of your clients. Progent makes good on this commitment by attracting the top professional talent for you to operate with, providing a state-of-the-art network and communications architecture, using specialized application tools to enable the maximum level of service, and by streamlining our business models for finding and maintaining clients.
Progent's data protection experts can help your company to design, deploy and troubleshoot a backup/restore solution built around MSP360 technology. MSP360 offers file or image-based backup/restore for virtual machines and physical machines, works with all leading public clouds, and allows you to build a data protection ecosystem with a low Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to protect against data loss caused by user mistakes, system glitches, ill-intentioned users, and malware attacks like ransomware. To find out more, visit ProSight Data Protection Services 360 Backup solutions.
Progent's managed services for patch management offer organizations of any size a versatile and affordable solution for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like printers and scanners, network infrastructure appliances such as switches and wireless access points, and IoT devices such as sensors and robotics.
Progent wants to hire staff-level, solutions-driven Microsoft certified consultants with MCSE certification; Cisco certified system engineers who have Cisco CCNP or CCIE credentials; security consultants with CISSP or CISA or comparable security credentials; and high-end network design consultants with experience in mobile solutions, wireless connectivity, high availability, workplace recovery, data protection, and VMware. Progent also seeks employees to join Progent's staff of help desk support specialists and remote troubleshooting experts. Also, Progent is hiring experienced administrators able to operate productively in our high-growth, virtual office environment.
Microsoft Lync 2013, now called Skype for Business, allows organizations of all sizes to create a centrally managed and protected communications environment that supports a Bring-Your-Own-Device computing model with instant messaging, real-time presence, web conferencing with app sharing and whiteboard, and both IP-based and PSTN telephony across a wide assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync 2013 consultants and system architects can assist your company to assess the business benefits of Lync 2013, design an in-house, cloud-based (with Microsoft Lync Online) or mixed topology suitable for your present and long-term plans, implement Lync 2013 in a way that expedites your return on investment, and provide live online and on-premises training to your IT team and users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync 2013 with key Office and Microsoft 365 apps such as Outlook and PowerPoint.
Progent's ProSight Email Guard solution uses the technology of top data security companies to provide centralized management and comprehensive protection for all your email traffic. The powerful architecture of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
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Progent can provide economical remote consulting services for all releases of Microsoft Office Access including Access desktop and Access Web App and offers advanced assistance for application programming, database migration, performance optimization, report design, and troubleshooting. Progent also can provide tailored online classes for Access development and database management.
For Windows desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can help you to plan a XenDesktop environment that maximizes the strategic value of your information system; integrate XenDesktop technology with your physical and virtual servers, user computers, and peripherals; migrate your existing desktop virtualization software to current releases of XenDesktop; and provide comprehensive online technical support. Progent can also instruct your IT staff to adhere to industry leading practices to maintain XenDesktop effectively.
Progent's Wi-Fi site survey services make it easy to plan, deploy and debug a Wi-Fi network adapted to your facilities, providing your business a WLAN that delivers the coverage, speed, capacity, Quality of Service, data protection, and hand-off ability your company requires. Wi-Fi survey services from Progent include remote predictive analysis for designing a wireless network and on-premises site survey services for confirming, tuning, and troubleshooting an operational Wi-Fi network.
Progent's certified security consultants can run NodeZero-powered penetration tests to make sure your security monitoring and protection systems and policies are correctly set up and effective.
Progent offers online and onsite expertise to assist your organization with any aspect of business intelligence reporting ranging from troubleshooting or enhancing applications to planning and deploying a comprehensive BI environment. Progent's BI consultants can assist your company to maintain your current BI system, help you to migrate databases and applications from a discontinued reporting platform to a modern solution, and provide as-needed online mentoring to meet your specific needs. Progent's management reporting professionals can provide experience in all popular business analytics reporting and visualization tools including the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, and Report Designer.
Microsoft SQL Server 2008 offers indispensable, standardized tools to computer professionals and network users, reducing the difficulty of creating, deploying, administering, and using company information and database applications in environments ranging from mobile devices to corporate information systems. The complexity and integration requirements of Microsoft SQL Server 2008 call for an IT consulting firm with hands-on experience and wide knowledge in planning and building data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a nationwide enterprise. Progent can also assist you to incorporate other Cisco devices for streamlined management.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small company's production servers in a solution that delivers the highest level of dependability and scalability and is also easy to move to any data center. ProSight Virtual Hosting services are built on proven virtualization techniques that enable small and midsize companies with multi- platform IT systems to economize dramatically on the costs of capital investments, system support, and IT administration while achieving world-class fault tolerance and an unprecedented level of vendor flexibility.
With Cisco Catalyst switches for small and medium-sized companies, Cisco allows companies to realize all the benefits of adding smart traffic control into their IT infrastructures. Cisco's Catalyst switch product line makes it possible to deploy capabilities to make your IT network sufficiently robust to handle real-time requirements, expandable to support growth, secure enough to protect confidential data, and designed for prioritizing and controlling all traffic to streamline system performance. Progent's CCIE certified engineers can show you how to select and integrate Cisco Catalyst switches appropriate for your business. Also, Progent's CISM and CISA certified security consultants can show you how to create a strategic protection policy and configure Cisco Catalyst switches so they help support your security policies. Cisco Catalyst switches that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Cisco Catalyst 3750 switches, Catalyst 4900 switches, and Catalyst 6500 Series Switches.
Mid-sized businesses can enjoy all the benefits of Microsoft System Center Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Premier IT consulting experts. Thanks to Progent's affordably priced IT support programs, medium-size organizations can select a basic co-sourcing service program based on System Center Operations Manager with server monitoring, automated alerts, comprehensive reporting, Help Desk support, and online service. For businesses with line-of-business environments who need non-stop networking, Progent offers a complete round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to offer medium-size business information systems world-class reliability, protection and performance.
If your business does not need urgent remote help but you think you will need assistance with your information system soon, you can conserve time and expenses and guarantee that the right expertise will be ready when you need it by getting in touch with a Progent sales specialist and signing up as a customer. For details, phone 800-993-9400 or email information@progent.com.
Progent can supply small companies with an IT management professional who can function as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you deploy appropriate IT products to improve business processes so they match better with your corporate objectives. Your business can create and install a well thought out IT plan without absorbing the cost of a full-time senior IT executive.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior analysis tools from SentinelOne to defend endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily get by traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to manage the complete threat progression including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.
Progent can help your business in all phases of your migration to Microsoft Exchange 2016 including designing HA architecture for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines, databases and log files; setting up hardware load balancing for high-availability CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Altaro VM Backup software from Hornetsecurity offers small organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises services to assist you to design, install, optimize and debug a modern backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup software.
Progent can help your business in any and all phases of your upgrade to Exchange Server 2016 including planning high availability architecture for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
If your business runs a UNIX or Linux network or a multi-OS IT environment, Progent's CISA and CISM-certified consultants can help your whole organization in a wide range of security topics including security administration procedures, security design and strategies, access management systems and methodology, software development security, operations security, hardware security, communications, infrastructure and Internet security, and business continuity planning. CISA and CISSP define the fundamental competencies and international standards of performance that network security professionals are required to master. These certification offer IT management the confidence that consultants who have achieved their CISM or CISSP qualification have the experience and knowledge to offer effective security support and engineering services.
Progent's Technical Response Center provides nationwide remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support experts provide telephone support and remote direct computer access to isolate and repair network problems rapidly and economically. The scope of technical experience available from Progent's staff of nationwide service professionals allows Progent to escalate even the toughest problems to appropriate experts as required.
Progent's Microsoft-certified experts can provide small and medium sized businesses IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and information. SharePoint Portal Server provides a common location for your employees or clients to connect to, organize, distribute and manipulate relevant data, files, and software and to communicate with other people. It enables quicker and better decisions, more effective sharing across teams and more economical business practices. The primary objective of SharePoint Server is to gather together, in a productive way, all of the many sources of information available within and without a business network. Windows SharePoint Services join employees, customers, teams and projects with the knowledge they've developed in a manner that makes data convenient to find, retrieve and apply.
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Progent can help you to design and manage hybrid ecosystems that support Windows and Linux systems and applications in both cloud-centric systems or in hybrid architectures that utilize local IT assets as well as one or more public cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a variety of public cloud migration support services such as Microsoft Azure hybrid cloud design and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of background delivering high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and within your budget.
Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the top client endorsement and enjoy the tightest working relationship with Microsoft. The knowledge, capabilities, and commitment needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your company more complete technical solutions for your IT network.
Besides providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, migration support, and one-on-one or group webinar training tailored to meet your particular needs. Progent's experts also can show you how to build and maintain a protected, reliable server and communications infrastructure to support your ERP, MRP and accounting solutions.