Progent's Microsoft-certified consultants can help you plan, document, implement, administer, and repair a system-wide migration to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit environment to make sure it supports all of the key 32-bit programs that you intend to keep plus the latest 64-bit versions of software you wish to install.
Progent's certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and rollout plans, tune your network for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management staff, develop an enterprise-wide security strategy, automate IT management, help with application development, and generate and test a DR/BC plan.
The Helpdesk support delivery structure adopted by Progent gives small and midsize organizations an effective alternative to dependence on freelance consultants by offering broad technical knowledge shared by multiple engineering teams, optional round-the-clock access to urgent help, escalation capability to world-class engineers for solving the most complex problems, support consistency and dependability, quick follow-up enforced by veteran support managers, a variety of convenient techniques for initiating service jobs, and a high level of progress transparency made possible by trouble ticket updates and accessible through a web portal.
SQL Server 2005 delivers powerful, standardized tools to computer experts and network users, reducing the complexity of designing, deploying, managing, and using company information and analytical programs on platforms ranging from mobile devices to enterprise data systems. The complexity and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and broad knowledge in designing and building data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Even if your company has a minimal computer services staff and a limited technology budget, your information system can still feature the same high availability and performance that once required a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified IT professionals, the latest network management software for 24x7 monitoring and threshold alarms, and economical support packages such as a help desk call center to keep your vital network applications and hardware up and running.
Progent can assist your business in any and all phases of your upgrade to Exchange 2016 such as planning high availability architecture for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the spread of an active ransomware breach. Call 800-462-8800
Progent's experienced ransomware recovery consultants can help your business to rebuild an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Altaro VM Backup from Hornetsecurity provides small organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud environments and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite consulting services to assist you to design, install, optimize and troubleshoot a modern backup/restore system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup technology.
Progent can assist you to plan and manage hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid architectures that combine local IT assets as well as one or more public cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud integration support services such as Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has two decades of background providing high-level consulting services online, and Progent can help you complete your cloud integration initiatives on schedule and within your budget.
Progent's Cisco-certified wireless technology consultants can assist organizations to deploy, manage, and debug Cisco Small Business Wi-Fi Access Points.
Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and affordable solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, such as printers and scanners, network infrastructure appliances such as routers and wireless access points, and Internet-of-Things devices like alarms and health monitors.
Progent's consultants can assist you with every phase of Azure cloud migration including requirements definition, readiness evaluation, system design, pilot testing, implementation, centralized management, performance optimization, software license management, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can assist you to set up and debug firewall appliances and VPN connections so that your users can securely connect to Azure-based services, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist you to set up a hybrid cloud environment that transparently combines on-premises datacenters with Azure-based resources.
Small to middle size businesses can now get all the advantages of Operations Manager 2007 and also have fast access to Progent's Microsoft Certified IT support experts. With Progent's affordably priced IT support packages, small and midsize businesses can select a basic Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small company information systems enterprise-class reliability, protection, and productivity.
Progent's seasoned group of network consultants and application experts have years of experience providing online and on-premises assistance for organizations of all sizes who need to incorporate Android phones into their information systems so that mobile clients can be productive while on the go. Progent has the breadth of skills to solve technical issues that involve multiple vendors and that represent a mix of older and up-to-date information technology. Progent offers budget-friendly remote technical support to help you with any stage of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed technical support to help you to resolve particularly stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to help you complete major IT projects on schedule and within budget. Progent can help with local, cloud-centric, or hybrid network environments and can provide expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also offers specialized group or individual training sessions to help you manage and use Android phones and tablets efficiently.
Progent offers national urgent phone support and consulting services for companies who run Sun Solaris environments or whose IT systems feature a mix of Sun Solaris and Microsoft Windows technology. Online technical support provides optimum return for your IT budget by preserving client efficiency and limiting the time charged for computer analysis and repair. Advanced online support utilities and skilled service specialists and consultants allow Progent to handle the majority of network issues without wasting time and expense by traveling to your location. In most of situations your network issues can be remediated by telephone or through a mix of phone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISM premier security specialists to help you with the most challenging network issues.
Progent's Data Center consultants can help you find fault-tolerant data centers that meet the particular needs of your business. Fault tolerant Internet Data Centers are particularly appealing to small organizations because of their affordability and convenience in comparison to pursuing a do-it-yourself strategy. Trying to design an on-site data center with even a minimum level of fault tolerance is financially prohibitive for most small companies. Progent is ready to help you reap all the advantages of high availability data centers and 24x7 colo sites by offering a complete range of engineering and maintenance services.
The Help Desk support delivery model used by Progent gives small and midsize businesses an efficient option to reliance on independent consultants by offering extensive expertise accessible to numerous engineering teams, optional 24x7 access to urgent assistance, escalation capability to appropriate engineers for handling even the most complex problems, service consistency and dependability, prompt follow-up enforced by seasoned support administrators, a selection of convenient mechanisms for initiating support jobs, and excellent process transparency enabled by ticket tracking and available via a web portal.
Progent offers national online phone support and consulting services for companies who operate networks based on variants of Linux or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows products. Remote IT help provides optimum leverage for your IT budget by preserving user efficiency and limiting the hours billed for computer repair services. Advanced remote access tools and experienced technicians and engineers allow Progent to handle most IT issues without wasting time and expense by going to your location. In most of cases your network problems can be dealt with by telephone or through a combination of phone support and online connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM certified security specialists to assist you with the most challenging network issues.
Progent offers enterprise customers the help of a certified NetApp consultant for remote or on-premises support for NetApp's complete family of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN environments efficiently based on leading practices.
Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, optimizing and fixing System Center Operations Manager environments and offer organizations of all sizes advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that delivers the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on industry best practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix serious problems detected by System Center 2012 Operations Manager.
Progent can provide affordable online and on-premises consulting to help companies of any size to migrate any portion of their core IT resources to Google Cloud Platform services. This can save management hassle and hardware costs and allow access to Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security.
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide centralized management and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for inbound email. For outgoing email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.
Cisco's Catalyst family of wireless controllers streamline the management of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi access points, tuning wireless performance by reducing the impact of radio frequency congestion, improving wireless availability with fast auto-failover, and strengthening data security by detecting threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's modern Wi-Fi controller solutions.
Progent's support services for software/firmware update management provide organizations of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your servers, such as scanners, network infrastructure appliances such as routers and Wi-Fi APs, and IoT devices such as sensors and robotics.
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can assist your organization to plan and deploy a disaster recovery system based on Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Stealth penetration testing is an important part of any overall network security strategy. Progent's security experts can run thorough penetration tests without the knowledge of your company's in-house network support staff. Unannounced penetration testing shows whether current security monitoring tools such as intrusion detection warnings and event history analysis are properly configured and consistently observed. Progent can implement ongoing autonomous PEN testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, skipped patches, and unsound IT product defaults can be combined by threat actors into the multi-front attacks common to the latest versions of ransomware.
Progent provides three essential types of Helpdesk services : Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts gives your clients convenient access to a reliable support resource with years of experience providing phone support and remote access repair for networks based on Microsoft products. Progent's focus is on giving the support Helpdesk a respected reputation as a solid contributor to company productivity. Progent's target is to resolve rather than simply report problems.
Progent's Duo service plans incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Android, and other personal devices.
If you are an information technology engineer with system support expertise, teaming with Progent and assisting our customers will enhance your abilities via collaboration with Progent's staff of mutually supportive, world-class consulting experts. Progent's commitment to providing network consulting and computer help to small and midsize companies will give you the opportunity to consult closely with business leaders and contribute tangibly to the success of dynamic companies. In addition, Our virtual office environment provides state-of-the-art tools for remote service and wireless connectivity to help you to come up with fast solutions when you take on mission-critical issues.
Progent's Cisco certified wireless networking consultants offer economical remote and on-premises help for both legacy and current Wave 2 Aironet Wi-Fi APs and Progent can help you to plan and maintain Wi-Fi environments that incorporate indoor and outside/ruggedized Aironet access points.
For mid-size businesses looking for IT consulting services, Progent can deliver an array of options including on-site service, on-line assistance, off-site Help Desk, round-the-clock support with automatic system monitoring, emergency staff augmentation, business relocation support, software programming, and professional consulting. For medium-size businesses in California or other regions covered by Progent's field engineers, Progent provides expert in-person support for solving network issues rapidly and affordably.
Remote management cards offer network managers complete control over a server without the need for an on-site visit. Through remote management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to plan, implement, and support a fault-tolerant company network that includes remote management cards and Progent can utilize these remote management cards to deliver efficient off-site technical support. Progent is familiar with a number of remote server management cards including Aten remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, simplifies long-term service demands, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-location migrations, Progent offers the experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange 2007 Server.
Progent's UNIX family consulting services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience offers you a convenient single consulting firm to help you build and maintain a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE, Debian GNU/Linux and Mandrake.
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Progent's Symantec consultants can help you support legacy Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to more recent firewall/VPN technology. Progent can also enable you to design and execute a complete security plan that can include firewall and VPN devices and software, managed security and network protection services, system monitoring software, and formal policies and processes. Progent has the skill to be your one-stop resource for on-going network help, maintenance, training, and security consulting.
Progent's Microsoft-certified experts can provide small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and information. SharePoint Portal Server offers a central location for your workers or customers to connect to, organize, share and manipulate useful data, files, and software and to interact with other people. It allows quicker and better decisions, more efficient sharing across groups and more streamlined business processes. The primary goal of SharePoint Server is to bring together, in a relevant way, all of the many sources of knowledge accessible within and outside a business network. Windows SharePoint Services join workers, clients, workgroups and major tasks with the data they've created in a way that makes data easy to locate, retrieve and re-use.
Progent can provide the expertise of certified engineers and experienced software programmers, database administrators, project management experts, Cisco-certified network architects, disaster recovery specialists, and certified data security professionals to assist you to evaluate the potential benefits of SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's test lab, design and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and configure an efficient and safe network infrastructure that lets you maximize the business benefit of SQL Server 2012.
Progent's Technical Response Center offers affordable nationwide extended hours remote assistance for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals provide extended hours phone support and remote secure computer access to isolate and resolve network problems rapidly and economically.
Progent's high availability system consultants offer reliability consulting, disaster recovery services, system load balancing, 24x7 interoffice connectivity, 24x7 Internet interface design, fault-tolerant data center services, and other fault-tolerant networking support to show your company create a non-stop environment for strategic applications. Progent has the knowledge and experience to design economical, high-availability systems by deploying the expanding suite of Windows Cluster servers including Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster. Progent's Microsoft and Cisco certified engineers can show you how to you build a high-availability mutli-site network with a completely redundant Internet interface and intelligent network load balancing.
Progent can help small and mid-size companies to set up and troubleshoot teleconferencing technology to allow their at-home employees to communicate productively with fellow workers and clients.
Progent's Duo managed services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices.
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Stealth penetration checking is a key part of any comprehensive network security strategy. Progent's security professionals can run extensive penetration tests without the awareness of your organization's in-house network support resources. Unannounced penetration testing uncovers whether existing security monitoring systems such as intrusion detection warnings and event history monitoring are properly configured and consistently observed. Progent can provide ongoing automatic penetration testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and dangerous IT product defaults can be combined by threat actors into the multi-vector attacks common to modern versions of ransomware.
Forefront Threat Management Gateway 2010 builds on the proven security capabilities of ISA Server and offers a easily administered web gateway that acts as a one-server solution for an array of security functions such as an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN management, and HTTP/HTTPS inspection. Forefront TMG 2010 includes advanced web security logging and reporting capabilities, allows custom reports generated by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to cut costs and enhance recoverability. Progent's Microsoft consultants can assist you to plan and execute pilot and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also assist you to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Progent can help your business to design an upgrade to Microsoft Teams from Skype for Business and configure, administer, and debug a cloud-based or hybrid implementation of Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect data related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can eliminate up to half of the time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need when you need it.