Progent can provide affordable remote consulting to help you to plan, configure, and fix any aspect of your iPhone and Windows integration solution and is available for quick tasks to help you through specific technical bottlenecks or major engagements to help you complete business-critical initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you create or support a highly available, protected and scalable infrastructure that is best suited to your computing model. Progent can also provide remote or on-premises training for individuals or groups to help manage and use your iOS devices in a safe, collaborative ecosystem that optimizes the business value of your information system.
Microsoft SQL Server 2008 delivers indispensable, standardized tools to computer professionals and information workers, lessening the complexity of designing, integrating, managing, and accessing enterprise information and analytical programs on platforms ranging from mobile devices to enterprise data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2008 call for a network consulting firm with real-world expertise and wide knowledge in designing and deploying information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size organization's servers in a solution that gives the highest degree of availability and expandability and is also simple to move to another host. ProSight Virtual Hosting services are based upon mature virtualization architectures that enable small companies with multi- platform IT systems to save significantly on the expense of capital investments, system maintenance, and network administration while achieving world-class reliability and an unprecedented degree of vendor independence.
To provide economical network services for small businesses, Progent has developed full-service IT outsourcing plans that give small organizations quick access to network help without requiring you to hire, train, and manage an expensive full-time computer support team. Progent’s IT outsourcing services offer you an affordable way for creating a protected and reliable environment for your favorite Microsoft Windows business productivity applications including Office XP and Microsoft Office 2003.
If you are producing Linux-based software on a network that has MS Windows-based servers, PCs, and office productivity products, Progent offers full-service network support outsourcing that allows you to concentrate on your area of strategic know-how without the continual distraction of managing your business network. Through the use of smart server monitoring and by providing remote and in-person support as your business needs it, Progent offers an economical alternative for managing an information system that features high dependability, protection, and efficiency. Progent's UNIX/Linux developer assistance services feature comprehensive it outsourcing, virtual infrastructure, online and on-premises service and repair, 24x7 monitoring, and Help Desk services.
Progent's Microsoft-certified Intune consultants can help your organization to assess the strategic value of utilizing Microsoft Intune for configuring and managing your web-facing mobile devices including laptops, phones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can help you to configure security policies, plan and deploy test environments to evaluate the appropriateness of Microsoft Intune for your environment, deploy Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for unified change management, and maintain your Intune solution.
Progent's Microsoft certified engineers offers remote and on-premises support expertise to assist you to administer, maintain, and troubleshoot PCs based on Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, security and compliance, backup and restore, online connectivity, smartphone and tablet integration, wireless network design, and remote network monitoring and alerts.
Progent's Microsoft Certified engineers can provide world-class support for corporate-wide deployments of Microsoft Exchange. Progent's experts can help you plan multi-location Exchange Server installations or updates and can provide local technicians to assist enterprises with installations of Microsoft Exchange in the or any region covered by Progent's engineers.
Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the capability of your current Windows 2000 Servers and can streamline system management, provide technical support and troubleshooting, and enhance security. Progent can also show you how to create, rationalize, and implement a strategy to upgrade from Windows Server 2000 to Windows Server 2003. Progent is expert in designing pilot installations to reduce the technical risk involved with migrating to Windows 2003 Server by identifying potential hardware and application compatibility issues.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for law practices. Progent offers online access to NetDocuments consultants to assist legal departments and law firms to design, deploy, administer, optimize, or troubleshoot a document management system (DMS) solution powered by NetDocs.
Progent offers the part-time assistance of a seasoned CIO to offer a broad perspective to help your company select and maintain network solutions appropriate for your present situation and that can be a solid basis for your future growth. Progent's part-time CIO consulting services offer financial leverage to companies trying to optimize the benefits from their network investment but who are unable or hesitant to add one more executive-level position to their full-time staff. Since Progent is vendor-neutral, with a sizable staff of engineers certified to support all leading OS platforms and connectivity technologies plus a broad selection and business software, Progent is in a unique situation to offer objective recommendations along with expert technical help for creating information systems that fit the special requirements of your business.
Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and PSTN voice communication. Lync Server 2010 can extend the capability of Exchange, SharePoint and Office desktop or cloud-based Office 365 and simplify management through integration with Active Directory. Lync can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence consultants offer remote and on-premises support to assist your company to manage and repair your existing Lync 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also assist your organization to plan and carry out an efficient Skype for Business migration.
Cisco's security and remote connectivity solutions for small to mid-size companies offer a full range of easy-to-administer protection products to let you protect your wired and wireless network infrastructure. Cisco's VPN line includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's professional consulting staff includes experienced engineers with Cisco CCIE and Cisco Certified Network Professional qualifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit best with your business objectives.
Remote server management cards give IT managers full control of a server without the need for an on-site visit. Through remote management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to plan, implement, and support a high-availability company network that includes remote server management cards and Progent can utilize these remote server management cards to deliver efficient off-site technical assistance. Progent is familiar with a number of remote management cards including Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.
Progent can supply small companies with an IT management professional who can function as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you deploy appropriate IT products to enhance business processes so they align more closely with your corporate goals. Your business can develop and install a well thought out information technology plan without absorbing the expense of a full-time Chief Information Officer.
Progent offers expert support for every step of your Exchange 2010 migration with services that include outsourced or co-sourced project management services, site analysis, project design and documentation, specification of all new software and equipment required, suggested sourcing, pilot testing at customer site or at Progent's test lab, setting up transitional coexistence between Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the previous system, and training for client's support group and users.
For companies that have a mix of Mac and Microsoft Windows desktops, there exist two popular alternatives for running Microsoft Windows-dependent software on macOS or OS X: an external connection to a physical Windows computer or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach an Apple Mac to a remote Windows-based computer to run Windows applications and share system resources. Microsoft's Virtual PC for Apple Mac emulates Windows on an Apple Mac computer so that you are able to use Windows programs directly. Progent's macOS and Mac OS X technology consultants can help your company to maintain these solutions for using Windows software on your Macs and can in addition assist your business to evaluate and configure other solutions for Microsoft Windows platform simulation.
Microsoft Office Communications Server delivers Instant Messaging and Real Presence in an extensible, enterprise-grade package featuring enhanced protection, transparent integration with other Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your organization can benefit from cost savings and elevated operational efficiencies, enhanced worker productivity, and better IP protection with this easy-to-administer, fault-tolerant solution. Effective implementations of Office Communications Server call for careful planning and thought prior to installation. Progent's Microsoft-certified consultants can provide the expertise needed to realize all the advantages of Microsoft Office Communications Server across your whole organization.
Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver web-based control and comprehensive protection for all your inbound and outbound email. The powerful architecture of ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays inside your corporate firewall.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, optimizing and repairing Microsoft SCOM solutions and can provide companies of all sizes advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also help you to import and customize SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or on-premises troubleshooting to help you to remediate critical issues uncovered by SCOM 2012.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, reduce their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and speed up your return on investment.
Progent's expert consultants can show you how to design and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, reduces long-term support requirements, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the experience to finish your project quickly and affordably. Progent's Microsoft Exchange 2007 help, repair, and design services include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server that are best aligned to your business needs.
Progent's ProSight Email Guard uses the technology of top information security vendors to deliver centralized control and world-class protection for your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
Progent can provide the support of RIM BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, eliminating the need for an in-house BlackBerry expert and minimizing the expense and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists offer extensive experience working with Progent's Microsoft-expert experts, Cisco CCIE-certified engineers, and CISA and CISM-certified security professionals. This breadth of expertise, combined with Progent's efficient remote service delivery model, offers small and mid-size companies a cost-effective solution for incorporating BlackBerry devices and software seamlessly into their information network.
Progent offers national remote technical support and troubleshooting services for companies who run environments powered by variants of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Online IT help offers optimum return for your IT budget by preserving client productivity and limiting the time billed for network analysis and repair. Sophisticated remote support technology and skilled technicians and engineers allow Progent to handle the majority of network issues without squandering time and money by going to your location. In the vast majority of cases your IT issues can be remediated by telephone or through a mix of telephone help and remote access. Progent can make available Cisco certified CCIE network experts and CISA and CISM premier security professionals to help you with the most challenging system issues.
Cisco's security and offsite connectivity solutions for small to mid-size companies represent a full array of easy-to-administer security products to help you protect your entire network infrastructure. Cisco's VPN line includes routers, firewalls, and VPN solutions. Progent's professional consulting staff includes field-proven engineers with Cisco's CCIE and Cisco Certified Network Professional certifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that fit most closely with your business objectives.
Mission Critical IT Applications Onsite Technical Support
Progent offers the guidance of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management (ERM) solution based on best practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines.
Progent’s Cisco-Certified technology consultants offer experienced PIX Firewall consulting services covering design, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack security, and secure connectivity services. Ranging from compact, easy-to-install desktop appliances for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible combination of security, performance and reliability for information networks of all sizes. PIX firewalls are based on a proven, purpose-built platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and networking services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and flexible management solutions. Progent’s network consultants can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
ProSight Enhanced Security Protection (ESP) services offer economical in-depth security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device management, and web filtering via leading-edge technologies incorporated within a single agent managed from a unified control. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP deployment that addresses your organization's unique requirements and that allows you demonstrate compliance with government and industry information protection standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent attention. Progent's consultants can also help you to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack like ransomware.
ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup activities and allows fast recovery of vital data, applications and virtual machines that have become lost or corrupted as a result of component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical data.
Cisco offers an extensive array of routers that includes routers built to provide the protection, bandwidth, and reliability demanded by customers from branch offices to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and network availability. Progent can help you choose and integrate Cisco routers to establish a reliable foundation for your network and to make it economical to grow as you support new users, open new offices, deploy new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS platform, such as the Cisco 800 family of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Series Routers.
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, create pilot systems and migration strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support team, create an enterprise-wide security plan, streamline IT management, assist with creating applications, and generate and test a DR/BC plan.
Progent has been delivering SharePoint consulting services since the initial SharePoint product was published more than a a dozen years, and Progent has the breadth and depth of IT knowledge to help businesses of any size to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; decide whether an on-premises, online or hybrid deployment is best suited for your company; and select the right version of SharePoint 2013 for your purposes. Progent offers full project management support or can help in specific tasks related to your SharePoint 2013 migration.
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level operating system that allows small organizations to transition from the older physical in-house datacenter to the new hybrid computing model that includes both local and virtualized cloud-hosted resources. Progent's consultants can provide budget-friendly online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can assist you to evaluate the potential business benefits of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud model for your network ecosystem. Progent offers comprehensive project management to help you plan and execute an efficient move to Windows Server Essentials, Office 365, and other Azure Cloud applications and services. Progent can also provide ongoing consulting help, technical support, and training.
Progent can provide economical online support from consultants with expertise in a broad range of utilities and technologies that provide solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as laptops and smartphones. Progent offers consulting support for all major data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent's consultants can help your company to implement, upgrade, or troubleshoot data backup systems for a variety of environments such as local, remote, cloud, or a mix.
Progent’s Microsoft certified consultants can offer small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the rapid development of advanced business programs that can give your company a competitive advantage. SQL Server provides core support for XML and can query across the Internet and beyond the firewall. In addition to offering expertise, maintenance and problem solving services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT network. Progent can also help you migrate from older versions of SQL Server to SQL Server 2005.
Progent's Standard Help Desk Services provide a complete service desk solution that handles all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Help Desk services are offered at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to resolve the most issues.
The latest generation of ASA 5500-X Family of firewalls with Firepower Services offer substantially more value than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can assist your company to manage your legacy PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, deploy, optimize, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Exchange 2013 includes major improvements to the functionality of Exchange 2010 and delivers important new features as well as a redesigned architecture. These improvements affect key areas like manageability, availability, compliance, cost of ownership, teamwork, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the possible business benefits of migrating to Microsoft Exchange 2013, create an efficient test and rollout plan, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online consulting and support and management for Exchange Server 2013.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer tools enable Progent to design custom line-of-business applications and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can help you design reports that let you track your business more thoroughly, turning uncooked data into valuable understanding of your business.
Progent can help you plan and implement an efficient migration to Dynamics GP/Great Plains so that you retain your data, strengthen your security, enhance your analytics, take full advantage of Microsoft Office support, and minimize productivity interruption by creating and executing a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP users so you don't waste productivity. Progent can improve your company reports and business analytics by offering Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create specialized line-of-business software and eCommerce programs that integrate seamlessly with Dynamics GP 2010/Great Plains 2010.