Progent’s expert software programmers, relational database architects, and program managers can help enterprise clients to complete development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to veteran project managers for high-level planning and project co-ordination or Progent can assist clients fill in expertise gaps by offering database designers and software programmers skilled in building RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to incorporate SharePoint with other applications like Microsoft SQL and Office Excel to build data-driven intranets and web portals. Progent also can provide expertise with multiple web development tools and can assist businesses to build, enhance, troubleshoot, or migrate web applications to take advantage of the most current web technology.
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting services to help businesses of any size to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Progent can provide one-on-one education customized for individuals who want to expand their knowledge of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar classes for Mac applications.
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts can provide affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Google Android, and other personal devices.
If you have a company IT system with 10 to 50 desktop users, Progent's network outsourcing services free your company from dependence on single independent consultant while giving you affordable and dependable access to high-quality network expertise. By providing network consulting service when you need it, providing specialized expertise for key technologies, delivering unique support such as 24x7 server monitoring, and charging only for support you use, Progent offers you an economical way for maximizing the profitability of your small business information system. Progent is the intelligent way for small businesses to build and maintain a reliable and safe IT system and to have quick access to the skilled support typically restricted to enterprises who can afford a large internal IT organization.
Progent can help small companies to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and lower hardware investments. Azure includes a wealth of cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud computing models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and network infrastructure and ensure you sidestep the common errors small companies make when moving to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to prepare firewalls and VPN tunnels and also to manage iPhones and iPads and Android smartphones and tablets.
Progent's Cisco-certified CCIE network consultants can assist you to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software support.
Progent has been delivering SharePoint support since the first SharePoint product was published over a decade ago, and Progent has the breadth and depth of IT know-how to help businesses of all sizes to design and implement a SharePoint Server 2013 installation and develop SharePoint 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consultants can assist your company to assess the business advantages of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration environment; decide if an on-premises, Cloud-based or hybrid configuration is most sensible for your busi9ness; and select the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management services or can assist in individual tasks associated with your SharePoint 2013 migration.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer affordable remote and on-premises consulting expertise, software development, and technical support services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based components into a seamless intranet system.
Microsoft SQL Server 2014 includes significant enhancements in key areas including speed, uptime, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates seamlessly with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services such as system design, configuration, management, troubleshooting, and software development expertise to help organizations of all sizes to achieve fast return from their SQL Server 2014 investment.
Progent’s staff of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world professional background, at the forefront of network support, executing a broad variety of IT tasks for a large mix of clients. Each Progent support professional shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its consulting personnel. This means that you get not only expert technical capability, but also a consultant with proven methods for applying technical knowledge to fix actual network problems rapidly.
Progent's certified database application developers offer small and midsize businesses remote support for popular database products such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services offered by Progent include installation and configuration, database architecture and programming, administration services, replication strategies, capacity planning, performance tuning, data migration, security and compliance, backup and recovery options, problem solving, and training.
Progent can assist you to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older change management solution or help you to modify your existing SCCM 2012 ecosystem to support your evolving IT needs. In addition, Progent can assist you to build a software foundation that extracts the most value from SCCM 2012 by providing expertise with associated Microsoft technologies such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent offers businesses of any size world-class network online or on-premises consulting services for networks based on Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also offer security expertise for companies varying in size from the small office to the worldwide enterprise.
Microsoft Windows Server Essentials is an affordable, entry-level platform that enables small organizations to make the move from the traditional stand-alone in-house datacenter to the modern hybrid computing paradigm that includes on-premises and virtualized cloud-based resources. Progent's consultants can provide cost-effective remote consulting and troubleshooting services for Windows Server Essentials. Progent can help you to evaluate the possible business benefits of migrating to Essentials and adopting a hybrid on-premises/cloud model for your network ecosystem. Progent can provide comprehensive project management so you can plan and execute an efficient migration to Microsoft Windows Server Essentials, Microsoft 365, and other Azure Cloud platforms and services. Progent can also provide continuing consulting help, technical support, and training.
Remote 24x7 monitoring, automated alarms, and actionable analytical reporting are vital to maintaining the proper operation of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of any size can afford a degree of network stability that was once limited to large enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as economical service packages created to assist you to detect and fix a an array of IT network problems before they can hurt productivity.
Configuration Manager 2016 automates software provisioning at scale, centralizes security and compliance settings control, inventories network resources, guards against corporate data leakage, performs health reporting, enables secure self service, and delivers a single control mechanism for administering multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist you with any aspect of designing, implementing, operating and repairing a SCCM 2016 solution for local, cloud-based, or hybrid networks.
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks firewalls to provide a modern cybersecurity solution that extends across your on-premises and cloud assets and guards any user at any location with any endpoint device.
Progent offers cost-effective remote and on-premises consulting to assist businesses to move all or part of their core IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware costs and allow the use of Google's state-of-the-art machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the rapid development of a new generation of high-end applications that can give your company a critical competitive advantage. SQL Server features core support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET environment.
If your company operates a Sun Solaris environment or a multi-OS computer system, Progent's CISM and CISSP-certified consultants can assist your entire enterprise in a wide range of security topics including security administration procedures, security design and strategies, access management systems and techniques, applications development security, business processes security, hardware security, communications, network and Internet security, and disaster recovery planning. CISM and CISSP stipulate the fundamental competencies and worldwide standards of performance that information security professionals are expected to possess. These certification provide IT management the assurance that consultants who have earned their CISM or ISSAP certification have demonstrated the background and knowledge to deliver world-class security support and consulting services.
Progent's data protection experts can assist your company to create, implement and debug a backup plan based on MSP360 software. MSP360 offers file or image backup/recovery for VMs and physical computers, supports all popular public clouds, and permits you to build a backup ecosystem with a low Recovery Time Objective and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to prevent data loss caused by human mistakes, computer errors, ill-intentioned insiders, and external attacks such as ransomware.
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Before Progent’s MOM-based solution, network problems were approached reactively, once workers were impacted by them. With the help of proactive, computer generated warnings and trend analyses created by MOM, Progent is now able to anticipate system issues before they becomes critical enough to disrupt network uptime. Thanks to MOM, Progent can deal with potential problems before customers are aware that the problems are there. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class availability, security and performance.
Colocation data centers allow businesses to share enterprise-class facilities for hosting network hardware that runs mission-critical applications. Progent's Microsoft and Cisco certified IT experts can assist your business with all facets of your colocation program such as choosing and migrating to a colocation facility, creating system topology, defining hardware, on-premises and on-line maintenance, setting up online system management, and education your support personnel.
Progent offers three essential types of Call Center support including Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals offers your clients convenient access to a reliable technical group with years of experience providing phone support and remote access repair for IT systems based on Microsoft technology. Progent's concentration is on earning the support Helpdesk a positive image as a key contributor to company performance. Progent's target is to resolve and not merely report problems.
If your business network mixes Linux platforms with Microsoft Windows, Progent can help you to incorporate your IT resources into a unified environment that allows all your OS platforms to coexist for simple administration, seamless information exchange, high availability, superior throughput, and strong security. Progent's UNIX/Linux and MS Windows coexistence assistance services feature network architecture integration and service, consulting for Windows services for UNIX, remote server monitoring and administration, online technical help and troubleshooting, in-person technical support, and Helpdesk support.
Progent can deliver a broad array of cost-effective support services to assist your company to install, configure, troubleshoot, and administer workstations and laptops based on Windows, Apple macOS and OS X, or various versions of Linux. Progent can provide on-premises or online technical support for individual computers or laptops or help you to design and implement a large-scale rollout of new or updated operating system platforms and business applications. Progent can also supply engineers and technicians to assist you to prepare for and implement a company move or consolidation organized to cause minimal interruption to your business.
If your business has a Solaris network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-premier security specialists can help your whole organization in a wide array of security areas including security management practices, security architecture and models, connection management systems and techniques, applications development security, operations security, hardware security, telecommunications, network and Internet security, and business continuity preparedness. CISM and ISSAP stipulate the fundamental skills and international standards of performance that network security professionals are required to possess. These certification give executive management the confidence that consultants who have achieved their CISM or ISSAP certification have the experience and knowledge to deliver world-class security management and consulting services.
Progent's managed services for software and firmware patch management offer organizations of any size a versatile and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your servers, endpoint devices scanners, infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things devices like alarms and health monitors.
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy restore capabilities for Microsoft environment. Data Protection Manager 2016 delivers application-sensitive backup for critical platforms like SQL Server, Exchange and SharePoint, backs up Windows and Linux VMs, works with virtual machines running on Hyper-V as well as VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to design, deploy, manage, and troubleshoot a multi-site backup/recovery solution built around SCDPM 2016. Progent can assist you to upgrade from a previous release of DPM or from a legacy system, and Progent can optimize your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployments. Progent can provide remote or onsite consulting expertise and can provide as-needed guidance to resolve technical bottlenecks or deliver comprehensive project management or co-management services to help you finish your Data Protection Manager 2016 initiative on time and on budget.
Progent’s Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and application development expertise for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for intelligently connecting people, teams and information. Microsoft SharePoint Server offers a central location for your workers or customers to connect to, organize, distribute and manipulate useful information, files, and applications and to interact with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the data they’ve developed in a manner that makes data easy to locate, download and re-use. Progent's SharePoint experts can assist you to manage your existing SharePoint ecosystem or migrate to the latest version of SharePoint Server or to SharePoint Online.
Cisco's security and offsite connectivity technology for small to medium sized companies offer a full array of manageable security hardware and software to help safeguard your entire information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional staff of consultants includes experienced specialists with Cisco CCIE and CCNP qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that align best with your corporate goals.
For desktop virtualization, Progent can provide the support of a Citrix XenDesktop expert who can assist you to plan a XenDesktop solution that improves the strategic value of your information network; integrate XenDesktop software with your physical and virtual servers, user computers, and peripherals; upgrade your existing desktop virtualization software to current releases of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also instruct your network managers to adhere to best practices to maintain your XenDesktop solution efficiently.
Progent's Duo services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo enables single-tap identity confirmation on iOS, Android, and other out-of-band devices.
Remote 24x7 network monitoring, automated alerts, and periodic reports are crucial to maintaining the proper operation of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management technology has progressed so far that companies of all sizes can get a level of protection that was once limited to large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options delivered as economical services created to help you to detect and resolve a most IT network problems before they get big enough to hurt productivity.
Progent's Cisco CCIE-certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.