Progent's Cisco Catalyst 802.11ax Access Point experts offer economical online and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent's temporary staff augmentation services enable you to meet the need for network support personnel without incurring the costs and hassle associated with vetting and recruiting experienced technical help and without adding to your full-time workforce.
Progent's consultants provide experience in a variety of technologies related to mobile connectivity including network topology, Activesync, wireless protection, wireless e-mail, Windows Mobile, RIM Blackberry, and wireless application programming. Progent's certified professionals can save your business time and expense by using their wireless background to help you choose and configure mobile networking technologies that fit the needs of your company. Progent can also optimize your network infrastructure so that wireless handhelds perform better.
Progent's CISSP-certified network security experts can assist businesses of any size with any aspect of information system security. Progent can implement efficient security systems that guard a small office from modern malware attacks or Progent can design, configure, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate local, remote, and mobile clients accessing IT resources distributed across multiple physical datacenters and various clouds.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Cisco CCIE-certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's Co-managed Help Desk service allows your IT organization to share responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the top shared PSA platform for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent can help you to understand the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you derive maximum business value. Progent supports multi-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and maintain hybrid ecosystems that transparently integrate on-premises and cloud products and services.
Progent's Disaster Recovery/Business Continuity consultants offer in-depth backgrounds assisting small businesses to reduce system downtime by providing affordable online consulting for disaster recovery/business continuity planning, fault-tolerant network architecture, data backup and restore solutions, and transparent system maintenance. Progent's business continuity consultants can assist your company to plan and validate a sensible business continuity strategy that aligns with your business needs and IT budget. Progent's disaster recovery engineers can assist you to design, deploy, and manage resilient technologies such as non-stop Internet connectivity, virtualization, clustering, network load balancing, continual off-site backup, and geographically dispersed data centers.
Progent offers enterprise customers the help of a certified NetApp consultant to deliver remote or on-premises expertise for NetApp's entire portfolio of SAN storage software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN storage technology supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN storage deployments efficiently following leading practices.
When conducting IT tasks for enterprise clients, Progent uses a structured methodology driven by defined milestones so as to achieve budgetary, scheduling and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows industry project management standards derived from the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, pilots, design tuning, and expert implementation. All facets are documented to make available a comprehensive summary of IT services delivered and to assist in downstream system maintenance.
Microsoft Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) offers SMBs a unified soultions for financials, inventory control, operations control, capacity planning, purchasing, sales, supply chain management, and advanced reporting. Progent's Dynamics 365 Business Central experts can assist you to manage your legacy Dynamics NAV system or migrate smoothly to a cloud-hosted, local, or hybrid deployment model.
ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge tools packaged within one agent accessible from a single console. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that meets your company's unique requirements and that allows you prove compliance with legal and industry information security standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent's consultants can also help your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to contain the spread of an active ransomware attack. Call 800-462-8800
Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting to help organizations of any size to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Progent can provide affordable online consulting to help your business to design, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you through occasional technical roadblocks or major engagements to help you complete business-critical projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or maintain a highly available, secure and efficient network infrastructure that is best suited to your mode of computing. Progent can also provide remote or onsite training to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the business value of your IT network.
Progent's CISSP-certified cybersecurity experts can assist businesses of any size with any facet of information system security. Progent can implement cost-effective security solutions that protect a small office against modern threats or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid networks that accommodate onsite, remote, and mobile users accessing network resources spread over multiple physical datacenters and various clouds.
Progent has delivered support for Dynamics GP and Great Plains software for more than 20 years and Progent has provided system integration, customization, training, and debugging since the product's debut. Progent offers high-level expertise for upgrading out of date Dynamics GP ERP systems. Progent can help your business to plan, validate, and implement a cost-effective upgrade from a an outdated release to the latest release of Microsoft Dynamics GP.
Windows 8.1 is engineered to power devices from smart phones and tablets to power-user desktops. A wealth of new and improved capabilities, including its touchscreen support and signature live tiles user interface, offer a wide range of benefits for companies who understand how to put them to work. Progent's Microsoft-certified experts can help get your business up the learning curve with Windows 8.1 and show you how to gain maximum competitive value from the operating system's many technical enhancements.
If you are developing UNIX-based applications on a network that has Windows-based servers, PCs, and office applications, Progent can provide comprehensive network support outsourcing that frees you to concentrate on your field of strategic expertise while avoiding the continual hassle of maintaining your company information system. By using automated network monitoring and by delivering remote and on-site support when your business needs it, Progent offers an affordable alternative for maintaining an IT network that features high availability, protection, and performance. Progent's developer support offerings feature full-service it outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, proactive network monitoring, and Help Desk services.
Configuration Manager automates software provisioning at scale, streamlines compliance settings management, keeps track of network assets, guards against company data leakage, provides health reporting, allows safe self service, and delivers a single point of control for managing mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud specialists can assist you with any facet of planning, implementing, operating and repairing a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.
Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience developing ISA Server-based security installations for IT networks with multiple offices, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall consultants can assist your company in designing and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your network security needs without adversely limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Barracuda's value-priced CloudGen Firewall devices offer web filtering, remote access, SSL VPN, high-security SD-WAN, and Zero-Trust protection with centralized management throughout your entire enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Azure, AWS, and Google Cloud Platform (GCP). Progent can deliver the depth of expertise to serve as your single source for network support, administration, training, and cybersecurity consulting.
Progent can assist your company to design, deploy and troubleshoot a backup solution built around MSP360 software. MSP360 enables file or image-based backup/restore for virtual machines and physical computers, supports all popular public clouds, and allows you to create a backup ecosystem with a low Recovery Time Objective and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to prevent data loss caused by user miscues, computer glitches, malicious users, and external attacks such as ransomware. To read more, go to ProSight DPS 360 Backup solutions.
Progent's certified security consultants can run NodeZero-based PEN tests to verify your security monitoring and protection systems and policies are correctly configured and effective.
Progent believes that a well designed and implemented information system can be a pivotal factor for accelerating a company's growth, and Progent follows this belief in our corporate system infrastructure. We have created a zero-downtime virtual office network that allows our staff consultants and authorized contractors to offer rapid and effective service, cooperate easily on sophisticated projects, and experience career and private growth from acting as part of a dynamic company culture of self motivation and independence.
Windows Server 2008 R2 features high levels of speed, protection, fault tolerance, expandability, and flexibility that improve productivity of local, branch office, and mobile workers. Progent's Microsoft-certified professionals can provide cost-effective online consulting, technical support, and education services to help your company to plan, implement, and manage Windows Server 2008 R2 in order to add substantial strategic value to your network.
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior-based machine learning tools by SentinelOne to guard endpoint devices and servers and VMs against new malware assaults like ransomware and email phishing, which routinely evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to address the complete threat progression including filtering, identification, containment, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats.
Progent's Microsoft-certified consultants can help you to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, enhance compliance, and boost worker output by making sure that critical applications stay current, tracking licensing, and monitoring usage profiles so you can make informed buying decisions. Once your organization is set to upgrade your SCCM 2007 configuration management ecosystem, Progent can help you to plan and implement an efficient move to SCCM 2012.
Progent can assist you to design, deploy and administer a backup plan built around MSP360 Backup technology to protect your assets hosted on any leading public cloud. Progent can provide monitoring and remote management to prevent data loss resulting from human miscues, system error, ill-intentioned insiders, and external assaults like ransomware.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide centralized control and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.
For large businesses, Progent can supplement internal IT groups by offering extensive background in supporting critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branches, Progent can act as a seamless nearby extension of corporate IT management. Progent's enterprise support services include company-wide security, online branch office support, network architecture, Sarbanes Oxley conformance, project management, and top-level support for multi-site office environments powered by Enterprise Windows 2000. Progent can offer on-site engineers and technicians to help with a campus relocation or office move, or a network designer to assist with setting up or utilizing an Internet Data Center or co-location site.
Progent's certified SonicWall firewall consultants can help you configure, manage, and update SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end security solution and build protection into your business processes.
Stealth intrusion checking is a key component of any comprehensive network security strategy. Progent's security professionals can run extensive intrusion tests without the knowledge of your company's internal IT staff. Stealth penetration testing shows whether existing security monitoring tools such as intrusion detection warnings and event history monitoring are correctly set up and consistently monitored. Progent can provide continuous autonomous PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, harvested credentials, uninstalled patches, and dangerous IT product defaults can be combined by hackers into the multi-front attacks common to modern strains of ransomware.
Progent's Microsoft-certified professionals can assist you you to evaluate the benefits of Windows Server 2008 for your business, create pilot programs and migration plans, install Windows Server 2008 with your IT infrastructure and workload, educate your IT staff how to use enhanced management tools, and provide ongoing consulting and tech support via affordable options such as Contact Center support and remote technical assistance.
Progent's certified consultants can assist you to evaluate the potential advantages of Hyper-V-powered virtualization for your company, conduct pilot installations to validate Hyper-V's compatibility with your production applications, evaluate your network and server infrastructure for optimal operation with virtualization technology, help you in migrating to Windows Server 2008 and configuring Windows Hyper-V, educate your network management personnel to monitor and manage Hyper-V, offer world-class consulting support for enhancing the security of your virtual machines, establish and test disaster recovery procedures that optimize system uptime, and deliver ongoing consulting and technical support including affordable online repair and turn-key Help Desk outsourcing.
Progent can help you to design and implement a smooth move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services across on-premises and Azure resources.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need when you need it.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost over Cisco's popular ASA 5500-X firewalls and include centralized control of advanced security capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and carry out an efficient upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's cloud-based services to build and centrally manage IT ecosystems that span local offices, data centers, private clouds and public clouds.
If you need assistance writing, enhancing, or troubleshooting business aplications for Microsoft Windows, Linux, or the Web, Progent's expert team of program developers, relational database architects, and software project managers can help ensure you get the job completed on schedule and within your budget. Progent's experienced software developers can provide cost-effective and expert remote help for jobs as simple as creating Vidual Basic macros for Office Excel or as challenging as rolling out mission-critical database applications based on SQL Server or Oracle.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Microsoft SQL Server 2014 incorporates major improvements in key areas such as performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly with all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises services including system design, configuration, administration, troubleshooting, and application development services to enable businesses of any size to realize fast return from their SQL Server 2014 investment.
Progent's Cisco-certified Wi-Fi technology consultants can assist organizations to configure, administer, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup activities and enables rapid recovery of vital data, applications and virtual machines that have become lost or corrupted due to hardware failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical information.
Progent's temporary IT staffing services enable you to respond to the need for IT professionals without dealing with the costs and hassle that come with identifying and hiring reliable technical help and without increasing your full-time head count.
Progent's seasoned team of network consultants and application specialists have years of experience delivering online and onsite assistance for organizations of all sizes who want to integrate Android phones into their IT systems so that mobile clients can communicate and collaborate from anywhere. Progent offers the range of know-how to resolve technical issues that span numerous vendors and that entail a mix of legacy and up-to-date technology. Progent offers cost-effective remote expertise to help you with any aspect of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to help you to resolve particularly stubborn IT issues, or Progent can provide outsourced or co-sourced project management services to help you complete major network projects on schedule and within budget. Progent can help with local, cloud-based, or hybrid network environments and can provide expertise with all major operating systems, apps, management utilities and network infrastructure. Progent also offers specialized group or individual training sessions to show you how to manage and operate Android phones efficiently.
Progent's disaster recovery planning and business continuity professionals can help you create a disaster recovery plan to prepare for an IT system disaster. Progent can help you define a complete disaster recovery plan that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified professionals can also show you how to build an affordable, fault-tolerant system solution that addresses availability issues involving a wide range of infrastructure technologies and procedures.
Progent's Cisco-certified Wi-Fi networking consultants can provide remote and onsite consulting and troubleshooting services to assist you to plan, install, administer, tune, and debug wireless deployments that utilize Cisco's Meraki APs. Progent can also help you to plan and implement hybrid environments that combine local and cloud-based services and that provide easy access, enhanced security, unified management, and dependable operation for all your wired and wireless endpoints.
Progent can help your IT team to design and manage cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-centric systems or in hybrid network models that utilize local IT assets along with one or more public cloud services. To help you to integrate cloud services with networks, Progent can provide a variety of public cloud migration services such as Microsoft Azure hybrid cloud planning and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of background delivering high-level consulting services online, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent's non-stop interoffice connectivity and 24x7 network infrastructure engineers can help small organizations create fault tolerant Interoffice connectivity through redundant system architectures with automatic failover. Progent's CCIE engineers can plan and implement fault tolerant Inter-office connections based on zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over offers affordable 24x7 interoffice connectivity.
Progent is a leading innovator in economically delivering world-class network support to small companies. Progent's achievement in addressing the network support requirements of the chronically underserviced small business market is the combined outcome of key technical and process breakthroughs that have removed a great deal of the traditional expenses out of administering IT service, added unmatched professional expertise into the support mechanism, and dramatically streamlined the solution cycle.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver web-based management and comprehensive security for all your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises gateway device adds a further layer of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.
Progent's certified Windows Server 2022 experts can help your company to design and implement an efficient migration to Windows Server 2022 that features high availability and that is based on an on-premises system model or a hybrid model that combines cloud-based Windows Server Online with an on-site implementation of Windows Server 2022.
Progent's certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, optimize your network infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, educate your IT management staff, develop an enterprise-wide security strategy, automate network administration, assist with creating applications, and generate and test a DR/BC plan.