Progent's UNIX family support experts provide small and mid-size businesses and software developers support for administering and maintaining UNIX, Linux or Solaris environments that run with Microsoft-powered technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of expertise offers you an easy single consulting firm to show you how to create and manage a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft interoperability by integrating Microsoft Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Microsoft Lync 2013, now called Skype for Business, allows businesses of all sizes to build a manageable and secure communications ecosystem that permits the modern BYOD computing model with instant messaging, presence, audio/video and web meetings with application sharing and whiteboard, and both IP and PSTN calling enabled for a broad assortment of stationary PCs and mobile devices. Progent's certified Lync Server 2013 consultants and network architects can help you to assess the business benefits of Lync 2013, create an on-premises, cloud-resident (with Lync Online) or mixed topology suitable for your current and future plans, implement Lync Server 2013 so as to speed up your return on investment, and provide custom online and onsite training to your management team and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync 2013 with popular Office and Office 365 applications such as Outlook and PowerPoint.
Progent's Microsoft certified Consultants provide three service programs to help mid-size and large businesses create an efficient and successful in-house Computer Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment analysis, process analysis and enhancement, management reporting, education of internal personnel, and documentation of procedures. Progent's Software Selection and Deployment Support Services help organizations sift through the numerous high-quality Help Desk application programs available and determine which products may be excessively expensive, lack key capabilities, or align poorly with your company's business goals. Progent also provides temporary staffing for companies who need to augment their in-house Help Desk team for occasional tasks or to substitute for absent or indisposed personnel.
Progent provides national online technical support and troubleshooting services for companies who operate networks based on variants of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft technology. Online IT help provides maximum return for your IT budget by protecting user efficiency and shortening the hours charged for computer repair services. Advanced online support tools and experienced service specialists and consultants allow Progent to handle the majority of network problems without wasting time and money by traveling to your site. In the vast majority of situations your network issues can be dealt with by telephone or via a combination of telephone help and online connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP and ISSAP certified security professionals to assist you with the most challenging system issues.
Progent's certified failover clustering experts can assist companies of all sizes to assess the advantages of adopting Microsoft Windows Server 2012 failover clustering to create a powerful high-availability/disaster recovery strategy, assist your organization to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual machines, and help you to automate the management of failover clusters.
Cisco has developed an extensive product line of routers that includes appliances built to deliver the protection, bandwidth, and availability required by organizations from branch offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system uptime. Progent can show you how to select and configure Cisco routers to build a solid foundation for your IT system and to make it economical to grow as you support new users, open new offices, install new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS operating system, such as Cisco's 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Series Routers.
Progent's certified SonicWall firewall experts can help you integrate, maintain, and update SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security plan and design security into your business processes.
Microsoft System Center 2016 Data Protection Manager provides automatic backup and easy recovery functions for Microsoft-based networks. Data Protection Manager 2016 offers application-sensitive backup for key platforms like Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux virtual machines, supports VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist organizations of any size to plan, implement, administer, and repair a multi-site backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can help you to upgrade from a previous version of Data Protection Manager or from a legacy solution, and Progent can tune your SCDPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployment models. Progent can provide remote or onsite support and can provide occasional guidance to help you through challenging issues or provide end-to-end project management or co-management services to help you finish your SCDPM 2016 initiative on time and within your budget.
Progent can provide the guidance of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management (ERM) strategy based on leading practices identified by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines.
Progent’s Cisco-Premier network experts provide professional PIX Firewall support services covering design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack security, and secure access services. Ranging from small, plug-and-play desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible level of protection, speed and availability for information networks of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and extensive management tools. Progent’s Cisco experts can help you select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that enhances cloud integration, supports popular smart phones and tablets, permits single login with Azure Active Directory, and tightens security. Dynamics 2015 R2 also streamlines reporting, includes new Workflows, extends the Web Client, and delivers over 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and experience to address the many IT and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will optimize the return on your investment in this powerful product.
Progent's expert consultants can show you how to define and deploy an efficient in-place Exchange Server 2007 migration plan that minimizes productivity disruption, reduces long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-location upgrades, Progent has the background to complete your move quickly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting offerings include expertise with the configuration of third-party add-ons to Exchange 2007 Server and the design of unified messaging solutions based on Exchange 2007 Server.
Progent’s Technical Response Center provides low-cost nationwide after-hours remote help for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer 24x7 phone help and online secure computer access to troubleshoot and repair technical problems rapidly and economically.
Progent's Cisco CCIE-certified network infrastructure experts can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
If you want to update your production web site, create internal webs for purposes such as human resources or worker education, design a high-impact web presence for a new business, or generate enterprise-class, data-driven specialized web applications, Progent can provide skilled and experienced web developers. Progent's experts can also show you how to build and manage a secure, robust server and communications infrastructure, including remote and wireless connectivity, to run your web solutions.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer affordable online and onsite consulting expertise, application development, and debugging services for businesses of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based components into a cohesive information management system.
E-Mail Guard is a comprehensive service for defending against spam and virus attacks. E-Mail Guard addresses the security and management of corporate email by offering continually improved spam and virus blocking, policy management, content filtering, and defense against email-based DHA and DDoS attacks. E-Mail Guard also features monitoring, administration and analysis utilities plus outgoing email testing to help you repair your e-mail system and specify and regulate company email policy.
Progent's Cisco CCIE-certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level OS that enables small businesses to make the move from the traditional physical in-house datacenter to the modern hybrid computing paradigm that combines on-premises and virtualized cloud-based software and infrastructure. Progent's consultants can provide cost-effective remote consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the potential business advantages of moving to Essentials and adopting a hybrid on-premises/cloud-based model for your computing ecosystem. Progent offers full-service project management support so you can plan and carry out a smooth move to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online applications and services. Progent can also provide continuing consulting, technical support, and customized training.
For desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can help you to design a XenDesktop environment that improves the strategic impact of your IT system; integrate XenDesktop software with your servers, user computers, and printers; migrate your older virtual desktop software to current releases of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also instruct your IT staff to adhere to best practices to manage your XenDesktop solution efficiently.
The server cluster technology incorporated into the Datacenter and Enterprise versions of MS Windows Server 2008 has been radically redesigned to streamline the deployment, setup, and maintenance of server clusters that offer improved levels of network dependability, protection, performance, and flexibility. New or enhanced capabilities include cluster Validation, revamped configuration and deployment, improved cluster administration, redesigned cluster architecture for maximum uptime, hardened security and quorum models, minimization of failure points, more disk and memory capacity, and improvements for multi-site clusters. Progent's consultants can help you evaluate the advantages of Windows clustering, plan and implement an installation, educate your network support staff to manage your failover clusters, provide ongoing consulting and support services, and produce and validate a workplace recovery procedure.
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level platform that enables small organizations to make the move from the older stand-alone on-premises datacenter to the modern hybrid networking paradigm that includes on-premises and virtualized cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants offer cost-effective remote consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the possible business benefits of moving to Windows Server Essentials and adopting a hybrid local/cloud-based model for your network environment. Progent offers full-service project management so you can design and execute an efficient migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent also offers ongoing consulting help, technical support, and training.
Progent's expert consultants can help you define and deploy an efficient in-place Exchange Server 2003 upgrade plan that avoids network downtime, reduces ongoing service demands, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-location migrations, Progent has the background to finish your project quickly and economically. Progent's Microsoft Exchange 2003 support, repair, and consulting services include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.
Microsoft SQL Server 2014 includes significant improvements in key areas including performance, uptime, security, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly across all workloads including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite services that include system design, deployment, management, troubleshooting, and software development expertise to help businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
Application Publishing with Internet Security and Acceleration Server 2006 provides greater protection of intranet resources while supporting enhanced productivity by making these applications available to legitimate remote or mobile users. ISA Server 2006 helps protect business applications, services, and information throughout all network components with application-layer filtering and powerful publishing tools. Progent's Microsoft-expert ISA Server 2006 experts can show you how to plan, deploy, configure, and support Internet Security and Acceleration Server 2006 on your network so that your company benefits from a smart and affordable combination of security, productivity, and performance.
Progent's Microsoft-certified professionals offer computer support and network consulting expertise for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's upgrade, integration, administration, and troubleshooting expertise for Exchange Server include planning, deployment, project management, local and off-site troubleshooting, Help Desk Call Center support, certified security evaluation, and comprehensive network management outsourcing.
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company integrate and maintain Cisco’s security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the flexibility to evolve with your growing business needs. Progent’s Cisco-Premier network experts support Cisco’s complete family of hardware and software targeted at preventing data pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can show you how to deploy Cisco technology to achieve secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control framework for user certification, authorization, and accounting from a graphical Web interface.
Progent is one of the most qualified IT support firms for designing email and messaging solutions based on Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the advantages of Exchange Server 2000 for typical situations such as upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
Progent is convinced that a carefully architected and executed information system is a crucial piece for accelerating any company's success, and we apply this philosophy in our own system infrastructure. We have created a non-stop virtual office infrastructure that enables Progent's in-house consultants and authorized contractors to deliver fast and effective support, cooperate closely on sophisticated jobs, and gain from career and private maturity by being part of a dynamic company ethos of personal drive and independence.
Progent's certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, create a corporate-wide security plan, automate IT administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent's experts offer Mac users a variety of services including desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Microsoft Entourage and email help, security services, and one-on-one training. Progent can help clients to migrate to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can offer help with Apple Mac applications. Progent can also help your business with Apple iPhone integration and iPad management, or migrating to Apple's iCloud. For business environments built solely on macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, integrating and maintaining a network infrastructure that is reliable, safe, fast and able to achieve your organization's objectives.
Progent's Juniper Networks-certified NetScreen engineer can help you to configure and integrate NetScreen 5000 series routers, upgrade from older NetScreen products to more current Juniper products, and repair infrastructure issues in Juniper-only or mixed-vendor environments.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, reconfigure and troubleshoot their connectivity appliances like switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are always updated, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when problems are detected. By automating time-consuming management activities, ProSight WAN Watch can knock hours off common chores such as making network diagrams, expanding your network, locating devices that need important updates, or resolving performance bottlenecks.