Network Help for Small Organizations
Detailed Service Documentation Nationwide Online and On-premises Technical Support
Additional Topics of Interest
Immediate Linux Network Monitoring, Nagios and MRTG Professionals
MRTG Computer Consultant
Network monitoring commonly consists of tracking a system's resource utilization in order to uncover throughput bottlenecks or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that work under Linux or UNIX and can be used to observe mixed-platform environments where Linux and Windows operate together. Progent's system integration engineers can help you take advantage of both these tools to tune and repair your network. Progent's UNIX support services offer small businesses and developers help with managing and supporting UNIX/Linux and Solaris networks that coexist with Microsoft-based products.
Ubiquiti XG switch Technology Professional
Ubiquiti WiFi Consultant Services
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. UniFi devices running throughout multiple sites with thousands of APs can be remotely provisioned and administered using free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent offers the expertise of veteran wireless consultants who can assist you to assess the benefits of Ubiquiti’s UniFi products for your business and help you to design, install, administer, and maintain your UniFi solution.
UCS server IT Consultant
IM and Presence Service Technology Consulting
Cisco Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, acts as the center of Cisco's communications and collaboration platform. Cisco Unified CM and Unified Communications Manager Express offer a modern IP-PBX by integrating tightly with applications like Cisco Unified CM IM and Presence Service, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's Cisco-certified consultants offer efficient and budget-friendly online and onsite expertise to help businesses of any size to build and maintain Unified CM ecosystems by providing Unified Communications Manager integration and technical support consulting services that add optimum business value. Progent's consultants can help with any aspect of CUCM setup and debugging in areas such as integrating VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN support, installing ISR routers with CUBE VoIP networking support, designing Cisco UCS server failover solutions for high availability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
Microsoft Certified Partner Consulting Company
Microsoft Certified Partner Consultancy
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the top client satisfaction and enjoy the tightest operational relationship with Microsoft. The knowledge, capabilities, and commitment required to earn the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your business better solutions for your information system.
24 Hour Training Server
Expert Microsoft Certified Operating System Education
Progent is committed to information transfer from Progent's consultants to customers. By teaching clients to deal with technical issues that are within their scope, Progent is able to focus on delivering hard-to-find skills where Progent has few competitors. Mid-size businesses who work with familiar independent service providers or who maintain internal support staffs benefit when Progent transfers information about new technology and tested processes to make their IT environments more reliable, protected, and productive.
IT Consulting System Center 2016 and SQL Server
System Center 2016 Security Support Outsourcing
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, enhancing and troubleshooting SCOM environments and can provide organizations of any size advanced online or on-premises consulting support for SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric and both Microsoft and third-party apps and services. In addition, Progent can provide fast remote or onsite technical support to help you to fix critical problems detected by System Center 2012 Operations Manager.
Co-managed Call Center Online Support Services
Extended Call Desk Technology Consulting
Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all facets of online desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Support services are offered at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve challenging issues.
Computer Support For Small Offices VMware Workspace ONE Endpoint Management
24/7/365 Intune Mobile Device Managemnet Consulting Firm
Progent's network consultants can assist your company to automate desktop PC update and patch management by delivering support for administration platforms such as System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services.
Windows Server 2012R2 Data Deduplication Online Troubleshooting
MCSE Expert Certified Windows Server 2012 R2 upgrade Technology Professional
Progent's certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, educate your IT management, team, create a corporate-wide security plan, automate IT management, help with application development, and generate and test a DR/BC plan.
Microsoft Office 2000 IT Outsourcing Firms
Microsoft On-site Technical Support
Progent’s IT outsourcing services offer economical network consulting for small businesses. Whether it involves designing system infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new email system, monitoring your network, or building a web-based eCommerce solution, outsourcing your IT engineering services can reduce costs and eliminate uncertainties, permitting network service expenses to grow in a more linear and controlled manner than is feasible by assembling a bulky, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and flyers show how Progent can help you build a secure and highly available system architecture for your critical applications based on Windows including Microsoft Office XP, Office 2003, and Office 2000.
Best Wi-Fi VoIP phone integration Consultant
Online Technical Support wireless IP phone configuration
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting consultants offer remote and on-premises assistance to help you build and maintain a Cisco Wi-Fi IP phone deployment by delivering integration services that range from troubleshooting the configuration of an IP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.
Solaris with Windows Specialists
24-7 Windows and UNIX Consulting
Progent's UNIX platform consulting services provide small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise offers you a convenient single consulting firm to show you how to build and maintain a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
An index of content::
Remote Private Cloud Hosting Services Engineer
Private Cloud Hosting Services Consultancy
Progent’s private cloud hosting enables small and midsize organizations to run mission-critical applications like SQL and Exchange Server from a hardened Tier III data center on fault-tolerant equipment with geographically separate backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup and restoration. You can use Progent’s private cloud hosting service to eliminate major capital costs for the acquisition, upkeep, and management of network equipment and facilities while achieving world-class levels of system reliability and physical security.
Online Consulting Aironet AP Management
IT Consultants Aironet Wireless Access Point
Progent's Cisco CCIE wireless network infrastructure consultants can provide online or onsite configuration and troubleshooting services to help you to plan, configure, upgrade, tune, administer and debug Aironet wireless access point environments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi ecosystem with your wired network and cloud-based resources to build an enterprise-wide connectivity solution that is simple to manage and scale. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, placement and configuration of Aironet wireless access points to work with your specific office design, construction, and expected network traffic.
Juniper Junos Management Firewall Configure
Juniper Junos BGT Cybersecurity Group
Progent's Juniper-certified network consultants can help you to plan and deploy Juniper Firewall/VPN technology, optimize and troubleshoot your network infrastructure, and migrate efficiently from discontinued equipment to the latest versions. Progent's Junos OS consultants can provide expertise with Juniper's flagship network operating system to help you to streamline the management and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you maintain networks that incorporate a mix of Juniper's software platforms.
macOS Technical Support
macOS Phone-based Engineers
Progent provides nationwide online help and consulting services for companies that run Apple Mac environments or whose information systems include a combination of Mac with Microsoft technology. Progent's consultants can provide Apple macOS and OS X users a range of services such as desktop support, migration to the latest version of OS X from legacy versions of macOS and Mac OS X, plus help with Apple macOS and OS X applications. Progent can also assist your business with iPhone and iPad synchronization and troubleshooting, or migrating to iCloud services. Online network consulting offers optimum return for your IT budget by preserving user efficiency and shortening the hours charged for network analysis and repair. Advanced online access technology and experienced service specialists and consultants allow Progent to handle most network problems without wasting time and money by going to your site. In the vast majority of cases your IT problems can be remediated over the phone or via a mix of phone support and online access. Progent can offer the services of Cisco CCIE network engineers and CISSP and ISSAP certified security specialists to help you with the toughest system issues.
XenApp and Citrix Access Gateway Professionals
XenApp Windows Application Delivery Services
Progent's Citrix-certified consultants can help your business to plan, implement, administer, and troubleshoot a virtual application delivery and management system built on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network infrastructure for delivering server and client-side applications, and Progent's datacenter management and support experts can help your organization to manage and support a remote datacenter that features high availability, enhanced protection, and fast disaster recovery.
Help Center Remote PC and Smartphone
24/7 Remote PC and Smartphone Network Consulting Firms
Progent's remote connectivity and wireless synchronization experts can help you to plan and configure connectivity solutions for remote desktop PCs, notebooks, and smartphones so they work tightly with your IT network, enabling your business to optimize the productivity of your off-site workforce.
Specialists Windows Server 2003
Online Technical Support Windows 2003
Progent's Microsoft-certified Windows Server 2003 engineers offer computer support and IT consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows 2000 Server. Progent's Windows 2003 upgrade, integration, update, and support services include system planning, deployment, project management, on-site and remote technical support and repair, Call Center services, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
24 Hour Wireless Security Troubleshooting
Wireless Security Technology Consulting Services
Progent’s Wireless Consulting Services provide a convenient, affordable option for businesses of all sizes to deploy, manage, monitor and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Custom eCommerce Engineer
Software Design
For custom application creation, Progent can supply programming consultants to write line-of-business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions products such as Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Internet Information Services to create custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide expertise in a broad array of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Security Services
Security Audit Consultancy
Progent offers consulting for security auditing utilities such as LANguard from GFI for running a variety of programmed system testing scans to identify possible security gaps. Progent has extensive knowledge of network auditing tools and can help you to make sense of audit reports and react effectively. Progent can help you design protection into your company operations, configure auditing software, plan and deploy a protected network architecture, and recommend policies to maximize the security of your network. Progent's security consultants are available to help you configure a firewall, implement safe remote access to email and data, and integrate virtual private network. Progent's qualified security experts can validate the security of web-based software and can conduct extensive security tests of company-wide security to determine your organization's compliance with important industry security standards including HIPAA, PCI, and ISO 17799.
Dell DRAC Professional
American Megatrends MegaRAC Specialist
Remote management cards give network administrators complete control of a server without the need for an on-site visit. Using remote management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to design, deploy, and manage a fault-tolerant company network that incorporates remote server management cards and Progent can utilize these remote server management cards to deliver low-cost remote technical support. Progent has experience with a variety of remote server management cards including Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.
After Hours Dynamics GP Development Professional
Professional Dynamics GP Integration Manager
Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to create custom mission-critical programs and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting consultants can help you create reports that allow you to analyze your business more thoroughly, transforming raw information into useful insights into your business.
CCIE Certified Support Services Aironet Wave 2 AP
Aironet Wave 2 Wi-Fi AP Consultant
Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer online or onsite configuration and debugging services to assist your organization to plan, configure, upgrade, tune, administer and debug Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build an enterprise connectivity solution that is easy to administer and expand. Progent also offers affordable wireless site surveys to help you to decide the most efficient selection, placement and setup of Aironet Wi-Fi APs to work with your unique workplace layout, construction, and anticipated workloads.
Configuration Data Protection Manager 2016 and Azure Backup
24/7/365 Consulting Services DPM 2016
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and easy restore functions for Microsoft-based environment. SCDPM 2016 offers application-aware protection for key platforms like Microsoft SQL, Exchange and SharePoint, backs up Windows and Linux virtual machines, supports virtual machines hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to plan, deploy, administer, and repair a multi-site backup/recovery solution built around SCDPM 2016. Progent can help you to migrate from an older release of DPM or from a legacy solution, and Progent can optimize your SCDPM 2016 environment for on local, colocated, cloud-based or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can deliver as-needed expertise to resolve technical bottlenecks or provide end-to-end project management or co-management support to make sure you finish your Data Protection Manager 2016 initiative on schedule and within your budget.
Network Engineer Hybrid Configuration Wizard
Office 365 Gmail migration Computer Consulting
Microsoft supports transparent hybrid environments that combine Office 365 Exchange Online and local Exchange deployments. This allows you to have some Exchange mailboxes located on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help you with any facet of designing, integrating and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on time and on budget.
SCCM MAM Consultant Services
SCCM MAM Remote Support Services
Configuration Manager automates application and device provisioning across multiple sites, streamlines security and compliance settings control, inventories network assets, protects against company data leakage, provides health reporting, enables safe self service, and delivers a common point of control for managing multi-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can help businesses of any size with any facet of designing, implementing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.
After Hours ISA 2004 Enterprise Edition Server Technical Consultant
Microsoft ISA Server Help and Support
Progent’s Microsoft certified consultants provide small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can secure your business network from attack by external and internal threats. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many attacks that can get by ordinary firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT security through expert design and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft engineers can help your company to configure Microsoft Forefront TMG 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Microsoft Exchange 2003 Upgrade Support and Help
Online Support Services Microsoft Exchange 2003 Upgrade
Progent's Microsoft Certified engineers can provide world-class support for enterprise-wide deployments of Microsoft Exchange. Progent's experts can show you how to plan multi-location Exchange Server 2007 installations or upgrades and can supply local technicians to help enterprises with installations of Exchange Server 2007 in the or any region covered by Progent's consultants.
Security Group Security Penetration Testing
Cybersecurity Organization Security Penetration Testing
Stealth penetration testing is a key component of any comprehensive network security strategy. Progent’s security professionals can perform thorough intrusion tests without the awareness of your company's internal network support staff. Unannounced penetration testing shows whether current security defense systems such as intrusion detection alerts and event history monitoring are correctly set up and actively monitored.
24-7 Windows Desktop Simulation on macOS Computer Consulting
Windows Virtual Desktop for Apple Mac Technology Consulting Services
For businesses that have a mix of Mac and Microsoft Windows desktops, there exist two basic alternatives for running Windows-only software on an Apple Mac: an external connection to a physical Windows computer or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect an Apple Mac to a networked Microsoft Windows-based PC to run Microsoft Windows applications and share network resources. Virtual PC for Mac simulates Windows on an Apple Mac computer so you can use Microsoft Windows applications locally. Progent's Mac technology support experts can assist your company to manage these solutions for using Microsoft Windows programs on your Apple Macs and can in addition assist your business to assess and configure third-party products for Windows platform simulation.
24-Hour Amazon AWS hybrid cloud solutions Consultant Services
Consulting Services Hybrid cloud solutions
Progent can assist you to design and manage hybrid environments that support Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid network models that combine local resources along with public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a variety of cloud migration support services such as Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of background providing high-level consulting support remotely, and Progent can make sure you complete your cloud migration projects on schedule and affordably.
Best Professionals Virtual Server Private Cloud Hosting
Private Cloud Integration Consultant Services
Progent's Private Cloud Hosting service provides complete hosting of a small or mid-size organization's servers in an environment that delivers the highest level of dependability and expandability and is also simple to migrate to any data center. Progent's Private Cloud Hosting services are built upon proven virtualization architectures that enable small businesses with mixed- platform IT systems to economize significantly on the expense of capital equipment, system support, and network management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.
VMware vCenter Orchestrator Consulting
VMware vCloud Suite Consulting Services
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and verify a repeatable process for recovering applications and services rapidly following an outage. SRM provides centrally controlled and automated recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also supports non-disruptive testing for disaster recovery, upgrades and fixes and can generate reports to confirm complete service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, configure, test and manage a DR solution powered by VMware SRM.
Virus Protection Technology Consulting
Software Consulting Services Microsoft Exchange Server
Progent's Microsoft-certified consultants have more than 10 years of experience delivering messaging support for companies ranging from small offices to large corporations. Progent provides affordable support for all editions of Exchange Server to strengthen email and virus security, configure high availability email environments, and facilitate off-site and mobile email connectivity. Progent’s Exchange consulting services can help you in designing and implementing a move from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Exchange Server 2016. In addition offers integration help for Windows 8, Windows 7, and Windows XP desktops using Office Outlook and can show you how to configure Microsoft Outlook Web App for popular browsers. For email virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard managed services.
iPhone and SharePoint integration Support Services
Urgent Remote Support iPhone and Skype for Business integration
Progent offers affordable online assistance to assist you to design, deploy, and fix any aspect of your iOS and Windows integration solution and is available for short-term jobs to help you get past specific technical roadblocks or long-term engagements to help you finish business-critical projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you create or maintain a highly available, protected and efficient infrastructure that aligns with your mode of computing. Progent also offers remote and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a secure, collaborative environment that maximizes the strategic value of your IT network.
System Center 2016 Configuration Manager Support and Setup
Network Consulting System Center 2016 Troubleshooting
Progent's Microsoft-certified consultants have over a decade of background designing, deploying, enhancing and fixing Microsoft SCOM environments and can provide companies of all sizes expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that delivers the performance and availability required to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also assist you to install and customize SCOM 2012 management packs based on leading practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to help you to remediate critical problems uncovered by System Center 2012 Operations Manager.
Exchange 2016 Upgrade Remote Consulting
Microsoft Exchange 2016 Upgrade Network Consulting
Progent can help you in all facets of your upgrade to Microsoft Exchange 2016 including planning HA infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines (VMs), databases and log files; setting up hardware load balancing for high-availability CAS services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
System Center 2012 Virtual Machine Manager Professionals
24-Hour SCVMM 2012 and Hyper-V Network Engineer
Progent's Microsoft-certified consultants can assist businesses of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; design, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can help your company to upgrade from an earlier version of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can show you how you to enhance and repair your existing SCVMM 2012 environment to make sure you realize the highest possible business value.
24-7 Specialists Remote Computer Support
On-site Support Technical Support Services
For mid-size companies looking for IT consulting services, Progent offers an array of options including local service, on-line support, phone-based Call Center, 24x7 support with automatic system monitoring, temporary staffing, business relocation services, application development, and professional consultation. For midsize companies in California or other regions serviced by Progent's field engineers, Progent offers expert onsite support for fixing network issues rapidly and affordably.
Top Online Crystal Reports Training Professional
Live Online Microsoft Office Instruction
Progent offers customized remote instruction for popular desktop applications and environments including Microsoft Office Excel, Word, Publisher and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Online training provides the advantages of conventional in-person seminars, including immediate communication between students and trainers, but eliminates the expenses of travel and the hassle of trying to accommodate the schedules of many workers. Available to individuals or groups of all sizes, Progent's virtual instruction permits the trainer to run the seminar from an online office and the students can be dispersed across a campus or across the country. Virtual education deploys proven teaching tools like virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be brief and targeted to specific subjects or longer in duration and wider in coverage.
Network Security Auditing SonicWall VPN
SonicWall NSSP 12000 Firewall Firewall Setup
Progent's SonicWall firewall consultants can help you configure, maintain, and tune SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall firewalls into an end-to-end security plan and design security into your business operations.
Exchange Server 2007 Support and Integration
Exchange 2007 Server Consultants
Progent's Microsoft certified support team can show you how to define and implement an efficient in-place Microsoft Exchange 2007 migration plan that avoids productivity downtime, simplifies ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-site upgrades, Progent has the experience to finish your move quickly and affordably. Progent's Exchange 2007 help, repair, and consulting services include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange Server 2007.
SQL Server 2017 Migration IT Consultant
Computer Consulting SQL Server 2017 and VMWare
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business advantages of migrating to SQL Server 2017 and can help your organization to plan and implement a smooth migration of your current SQL Server environment to any network architecture including on-premises, cloud-based, or hybrid. Progent's consultants offer remote or on-premises support ranging from as-needed architecture assessment or troubleshooting to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is carried out on schedule and on budget.
Catalyst MPLS Network Engineer
On-site Technical Support Catalyst Switch Upgrade
With Cisco Catalyst switches for small and mid-size businesses, Cisco allows companies to gain the full advantages of bringing intelligent services to their IT infrastructures. Cisco's switch technology makes it possible to deploy capabilities that make your IT network sufficiently robust to accommodate real-time needs, expandable to facilitate growth, safe enough to protect restricted data, and capable of differentiating and controlling traffic flows to streamline system operations. Progent's Cisco certified consultants can show you how to pick out and deploy Catalyst switches appropriate for your business. Also, Progent's CISSP certified security specialists can help you create a strategic security policy and set up Cisco Catalyst switches so they help support your security policies. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst 2940 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
Knowledge Transfer Remote Consulting
Expert Training IT Services
Progent is committed to information transfer from Progent's consultants to customers. By teaching customers to deal with technical issues that are within their comfort zone, Progent can concentrate on offering high-value services where Progent has little competition. Small companies who work with trusted independent service providers or who maintain internal support staffs benefit when Progent transfers information about new technology and tested processes to make their networks more robust, protected, and efficient.
HP Lights-Out 100c Remote Management Card Consultants
Engineer Aten IP9001
Remote management cards give network managers full control of a server without the need for a personal presence. Through remote management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to design, deploy, and support a high-availability company network that includes remote management cards and Progent can use these remote management cards to provide efficient remote technical assistance. Progent is familiar with a number of remote server management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.
After Hours GIAC Cybersecurity Companies
Consultants Security Information and Event Management
Global Information Assurance Certification was established in 1999 to validate the knowledge of network security professionals. GIAC accreditations are acknowledged by businesses and institutions all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with any of the network security capabilities covered under GIAC accreditation such as auditing network vulnerability, event management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
BSD Computer Support
Sun Solaris Consult
Progent's UNIX platform support services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise offers you a convenient single consulting firm to show you how to create and manage a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and SGI/Irix or major Linux platforms including RedHat, SuSE Linux, Debian GNU/Linux and Slackware.
Microsoft Small Business Server Premium Add-on Help and Support
Microsoft Small Business Server 2008 Network Consultants
Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the foundation for a feature-rich but manageable IT network. The technical demands of the Microsoft .NET products included with Small Business Server calls for a network support expert with real-world background designing and integrating cohesive, end-to-end business technology environments. Progent's Microsoft Small Business Server consultants have an average of over 10 years of experience integrating computer networks powered by Microsoft technology. This expertise ensures you results in installing, managing, and troubleshooting IT solutions that incorporate the Small Business Server package of servers and productivity software.
Cybersecurity Audit Consulting
Network Security Audit CISA Certified Auditor
The CISA credential is a recognized qualification that represents expertise in network security auditing. Accredited by the American National Standards Institute, the CISA credential requires that consultants pass a comprehensive examination administered by the ISACA international professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit consultant trained to assist businesses in the areas of IS audit process, IT governance, network assets and infrastructure ROI, IT service delivery, safeguarding of information assets, and disaster recovery planning.
Symantec Firewall Security Audit Services
Symantec Raptor Security Firm
Progent's Symantec experts can help you support legacy Symantec firewall and VPN products including the Raptor and Symantec VelociRaptor family or show you how to upgrade to current firewall/VPN technology. Progent can also help you design and execute a complete security strategy that can include firewall/VPN appliances and software, managed security and virus protection services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop resource for continuing network support, administration, training, and security consulting.
Lync Server 2013 topology Engineer
Engineer Lync Server 2013 Persistent Chat
Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and public switched telephone network (PSTN) calling. Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or Office 365 and streamlines management through integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's certified IM and Presence consultants offer online and onsite support to assist you to maintain and troubleshoot your current Lync Server 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also assist you to plan and execute an efficient Skype for Business migration.
Aironet 3700 Access Point Network Consultants
Aironet 802.11ac AP Migration Professional
Progent's Cisco certified Wi-Fi experts offer economical remote and on-premises help for legacy and current Wave 2 Aironet Wi-Fi access points and Progent can help you to design and maintain wireless environments that include indoor and outside/ruggedized Aironet APs.
Time Machine Backup Professionals
Specialist VMware VDP Backup,
Progent offers economical online access to IT engineers skilled in a broad array of utilities and services that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and smartphones. Progent offers expertise for leading backup products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, Mozy, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist your company to implement, enhance, or maintain backup solutions for a range of topologies such as on-premises, edge to datacenter, cloud-based, or hybrid.
MS SQL Server Programming
Microsoft SQL Server Consultants
SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the rapid creation of a new generation of enterprise-class applications that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in designing, installing and managing Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET environment.
VPN Integration Support
VPN IT Consultant
Cisco's security and offsite connection products for small businesses offer a complete line of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's VPN line features switches, firewalls, intrusion detection systems and VPN concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP certifications who are able to assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that align most closely with your company goals.
Wave 2 Wi-Fi controller Remote Troubleshooting
Cisco Certified Experts Configuration 2500 Wireless Controller
Progent's Cisco-certified wireless experts can help you to evaluate the benefits of adopting Cisco Wi-Fi controllers to manage Wi-Fi deployments of any size. Progent can help you to support and debug your existing Wi-Fi environment or help you design and implement a smooth transition from earlier generation Wi-Fi controllers to current solutions.
Engineers NetApp MetroCluster Switchover
NetApp MetroCluster Switchover Consult
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering along with continual replication to deliver rapid, zero data loss disaster recovery between datacenters that are up to 185 miles apart from each other. Progent's roster of seasoned network experts can help you to plan, configure, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by delivering guidance with tasks such as assigning disk pools and shelf IDs, arranging plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network, and testing your disaster recovery system to prove adherence with information assurance standards and government requirements.
Virtual Helpdesk Help and Support
Computer Consultant Extended Call Desk
Progent's Microsoft authorized Consultants provide several service programs to help medium-size and large companies create a cost-effective and successful internal Computer Support Help Desk. Progent's consulting services include Return on Investment analysis, process analysis and improvement, management reporting, education of in-house staff, and documentation of processes. Progent's Software Selection and Deployment Services help companies sift through the numerous high-quality Help Desk application programs on the market and decide what products might be too costly, miss critical functions, or align badly with your organization's business goals. Progent also provides temporary staffing for organizations who need to reinforce their internal Help Desk staff for occasional projects or to substitute for absent or incapacitated workers.
iPhone and Power BI integration Remote Troubleshooting
Top Ranked iPhone and SQL Server integration IT Consultant
Progent offers affordable remote assistance to assist your business to design, configure, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for short-term jobs to help you through specific technical bottlenecks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or maintain a highly available, protected and efficient infrastructure that is best suited to your mode of computing. Progent also offers online and onsite training for individuals or groups to help manage and use your iPhones and iPads in a safe, collaborative environment that maximizes the business value of your information system.
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