Progent's CCIE-certified networking experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's expert software programmers, relational database designers, and project managers can help enterprise clients to carry out development programs for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for advanced planning and project co-ordination or Progent can help customers fill in expertise gaps by providing relational database architects and software programmers skilled in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help clients to incorporate SharePoint with additional applications like SQL Server and Excel to build data-driven intranets and portal sites. Progent also can provide experience with multiple web development tools and can assist clients to build, enhance, repair, or migrate web applications to utilize the most current web technology.
Microsoft Dynamics GP software offers analytics and reporting features that allow you to monitor all business processes, sales and spending, and sales patterns with integrated drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can help you design reports that allow you to understand your business more completely, converting raw data into useful business information. Progent is able to improve your reporting and business analysis by providing Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to offer specialized line-of-business software development and web commerce solutions that integrate seamlessly with Microsoft Dynamics GP.
Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest client satisfaction and are afforded the tightest operational relationship with Microsoft. The knowledge, skills, and dedication needed to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your company more complete technical solutions for your information system.
Progent's Microsoft-certified network experts can help you to determine the benefits of Exchange Server 2010 for your company and can assist your IT staff to plan and implement an efficient upgrade to Microsoft Exchange 2010 from Exchange 2003 or Exchange 2007 Server that will provide quick return on investment by increasing your productivity, cutting the cost of equipment and service, streamlining management, and consolidating your key communications technologies.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that incorporates AI software and expert services to deliver comprehensive endpoint detection and response.
Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all facets of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Help Desk services are provided at a substantial discount from Progent's regular desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve complex issues.
Progent can help your business in all facets of your migration to Exchange 2016 such as planning HA architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; determining storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's compensation structure is built on revenue sharing, so similar to being a freelance contractor, your income is directly driven by your generated revenue. Certain Progent support staff focus on lifestyle issues and elect to consult at a more relaxed pace, utilizing our flexible schedule to pursue individual pursuits like mountain biking, car racing, skiing, surfing, vacations, or sharing free time with family and acquaintances. Other consultants use the chance to make big dollars through hard work and extended hours. Progent completely supports both sides of the spectrum plus any point in between.
Progent offers national online phone support and troubleshooting services for companies that operate UNIX, Linux, or Solaris networks or whose information systems include a mix of UNIX and Microsoft products. Online network consulting offers maximum leverage for your information technology dollar by extending client productivity and shortening the hours billed for network analysis and repair. Sophisticated remote access tools and skilled technicians and engineers allow Progent to solve the majority of IT issues without squandering time and expense by traveling to your site. In the vast majority of situations your network issues can be dealt with by telephone or through a mix of phone support and online network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP certified security professionals to help with the most challenging network problems.
Progent's consultants offer expertise in multiple disciplines relevant to mobile networking such as network topology, Activesync, wireless protection, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless software development. Progent's Microsoft and Cisco certified experts can save your business work and expense by using their wireless experience to show you how to select and configure wireless networking solutions that fit the needs of your business. Progent can also optimize your IT infrastructure so that wireless handhelds perform more reliably.
Progent has 20 years of experience helping small and mid-size businesses to design, deploy, tune, administer, and troubleshoot computer networks that support teleworkers.
Progent can help your IT team to design and manage hybrid environments that support Windows and Linux systems and apps in either cloud-centric systems or in hybrid topologies that seamlessly combine on-premises IT assets along with one or more public clouds. To help you to incorporate public cloud services with networks, Progent offers a variety of public cloud migration services such as Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of experience providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
Microsoft SQL Server 2016 introduces major enhancements in speed, capacity, security, high-availability, mobile computing integration, plus integrated BI. New features include PolyBase for processing SQL and NoSQ databases in one appliance for data warehousing, Hadoop integration, Dynamic Data Masking, Mobile Report Publisher, and centralized control over local and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and onsite support to assist businesses of any size to configure, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft technologies including Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager.
Progent's Cisco CCIE Wi-Fi network experts offer online or onsite configuration and debugging support to assist you to design, configure, upgrade, tune, administer and debug Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and setup of Aironet wireless APs to work with your unique office layout, construction, and expected network traffic.
Progent's Linux consulting services provide small businesses and developers support for managing and maintaining Linux computers that run with Microsoft-powered technology. Progent offers your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of experience provides you with an easy one-stop source to show you how to build and maintain a protected and robust mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining MS Windows with major Linux variations including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
The Progent Test and Training Lab at the QTS Internet Data Center is available for piloting line-of-business applications, creating efficient system upgrade methodologies, assessing and optimizing performance, planning or validating business continuity strategies, resolving compatibility issues, and establishing training systems for new technologies. For Progent customers who lack adequate internal resources to configure proper test systems, the lab reduces capital costs and engineering risk and helps keep critical IT projects on schedule.
Progent's Microsoft certified consultants provide small and mid-size companies enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to deliver critical software rapidly and reliably to specified users, lower product expense and adhere to licensing agreements by understanding patterns of usage, enhance Windows protection by increasing your knowledge of weak points and by installing targeted updates, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational costs by fully exploiting the administrative capabilities incorporated into Windows. Progent's SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch administration, and resource tracking management including program and hardware inventory.
Progent's Microsoft-certified consultants can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Online and onsite evaluation and upgrade support for Microsoft Windows 10 provided by Progent's experts include Return on Investment estimates, project coordination, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile management, telecommuter access, data and identity security, streamlined deployment and administration, network optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and end users, and ongoing Call Center support services.
Progent's Cisco-certified CCIE experts can assist organization to set up, manage, upgrade, optimize and troubleshoot Cisco Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and migrate smoothly from outdated appliances to current models.
VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high degree of automation regardless of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also enables transparent testing for site recovery, upgrades and fixes and can produce audit reports to verify complete service recovery, validate Service Level Agreements and demonstrate DR compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly recover the complete virtualized network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist you to design, deploy, test and maintain a DR solution powered by VMware Site Recovery Manager and VMware NSX.
Progent's consultants can help you to plan and implement a smooth move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services across on-premises and Azure resources.
Progent's Microsoft-certified Windows 11 consultants can provide a variety of services for Windows 11 such as Microsoft 365 solutions, mobile management and synchronization, at-home workforce access, security and compliance, automated deployment, and Help Desk Call Center services.
For large businesses, Progent can supplement internal network support groups by providing world-class experience in deploying critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the nationwide or global enterprise with branch offices, Progent can perform as a transparent nearby supplement of corporate network management. Progent's enterprise support services include corporate-wide security, remote branch office support, system design, Sarbanes Oxley compliance, project management, and world-class support for multi-site network environments based on Enterprise Windows. Progent can offer on-site engineers and technicians to help with a site move or office move, or a system architect to help with building or using an Internet Data Center or co-location site.
Progent's Microsoft-certified consultants can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier release of Microsoft Windows. Remote and on-premises assessment and upgrade services for Windows 10 provided by Progent include Return on Investment analysis, project supervision, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile management, telecommuter connectivity, security and compliance, streamlined deployment and administration, infrastructure design, Wi-Fi support, business continuity planning, webinar training for IT support staff and end users, and ongoing consulting support.
Progent offers economical remote support from IT engineers skilled in a broad array of utilities and technologies that deliver solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and handhelds. Progent offers help for all major backup products including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent's consultants can assist you to design, upgrade, or maintain backup solutions for a range of architectures such as local, edge to datacenter, cloud, or a mix.
Progent's short-term IT staffing services allow organizations to respond to sudden increases in demand for network support personnel without incurring the costs and hassle that come with identifying and recruiting reliable technical workers and without increasing your permanent workforce.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop test systems and rollout plans, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support team, create a corporate-wide security plan, streamline network management, help with application development, and generate and validate a disaster recovery/business continuity plan.
Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a easily administered Internet gateway that delivers a single-server platform for an array of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network control, and HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security reporting capabilities, permits custom reports powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft-certified engineers can help your company to design and execute test and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also assist you to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; seamless integration of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team offers advanced remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to plan and configure a new deployment of Microsoft System Center 2016, expand or tune an existing one, upgrade smoothly from a prior release of System Center, or troubleshoot your System Center environment.
The clustering feature set built into the high-end editions of Windows Server 2008 is radically redesigned to streamline the deployment, configuration, and administration of clusters that provide improved levels of system dependability, security, efficiency, and flexibility. New or enhanced capabilities include cluster verification, easier setup and installation, unified cluster management, new cluster infrastructure for increased uptime, hardened security and quorum models, fewer failure points, more disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can assist your company assess the business benefits of Windows clustering, plan and execute an installation, train your IT staff to administer your cluster environment, deliver continuing consulting and support services, and produce and test a workplace recovery procedure.
Progent can help your business to evaluate the many subscription options offered with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help your business to build and manage hybrid solutions that transparently combine local and cloud resources.
The Help Desk support delivery structure used by Progent offers small and midsize businesses an affordable alternative to dependence on independent consultants by offering broad expertise accessible to numerous engineering groups, optional 24x7 availability of urgent assistance, escalation capability to appropriate engineers for handling the most complex problems, service consistency and dependability, prompt follow through enforced by seasoned service managers, a selection of convenient techniques for requesting service tasks, and excellent process visibility enabled by ticket updates and available through a web portal.
E-Mail Guard is Progent's economical anti-spam and virus protection solution that offers small businesses world-class protection against spam, viruses, directory harvesting, and other forms of e-mail-based attacks on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a comprehensive library of web-based spam filtering and virus defense services that stop email assaults before they can breech the company firewall. Perimeter Manager also allows administrators track and manage their e-mail application, irrespective of server platform, hardware type, or geographic location.
Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft and Cisco Certified network support professionals. With Progent's economically priced network support packages, small and midsize organizations can select a simple Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small company information systems world-class availability, security, and performance.
Progent's CCIE-certified networking experts have extensive experience helping Internet Service Providers to architect, implement, administer, tune, and troubleshoot high-availability, scalable network solutions suitable for shared public networks.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that includes machine learning technology and expert services to provide cutting-edge endpoint detection and response.
If your office computer system combines Sun Solaris platforms with MS Windows, Progent can show you how to incorporate your servers into a cohesive environment that permits all your operating systems to coexist for simple management, seamless dataflow, high availability, superior performance, and strong security. Progent's Solaris and Windows coexistence assistance services feature IT architecture configuration and support, support for Windows services for UNIX, remote server monitoring and administration, online technical support and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.
Microsoft Dynamics GP can help you expand and manage your company better by offering deep access to decision-driving information and a fast ROI. Microsoft Dynamics GP/Great Plains offers major business benefits such as its ability to expand the reach of your company, handle your financials, computerize financial processes, standardize procedures across your company, refine inventory control, enhance order accuracy, grow sales and shorten turnaround time, and increase cash flow. Progent can show you how to configure and maintain a reliable, secure server and communications infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP consultants to help you reap the full benefits of your Microsoft Dynamics GP software.
Progent can help your business to understand the many subscription options offered with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-platform environments that include Windows, macOS, and Linux software. Progent can also help you to create and maintain hybrid networks that transparently combine local and cloud-based products and services.
Progent can provide the guidance of a CRISC-certified risk management expert to assist you to plan and deploy an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and IT budget.
Forefront Threat Management Gateway 2010 is based on the proven security technologies of ISA Server 2006 and provides a centrally administered web gateway that acts as a single-server solution for a variety of security functions including an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security reporting capabilities, allows custom reporting generated by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to cut expenses and improve availability. Progent's Microsoft-certified consultants can assist you to design and carry out pilot and production deployments; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent's consultants can also help your organization to migrate economically to Forefront Threat Management Gateway 2010 from any version of ISA Server.
Progent's Cisco-certified Wi-Fi networking experts offer online and onsite consulting and support services to assist your organization to design, install, manage, optimize, and debug Wi-Fi networks that utilize Cisco's Meraki access points. Progent's consultants can also help you to design and implement hybrid networks that combine on-premises and cloud-hosted resources and that deliver easy access, advanced security, unified management, and consistent performance for all your wired and wireless endpoints.
Progent's Cisco Jabber consultants can provide remote or on-premises support to help organizations of any size to plan, implement, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent offers advanced expertise for the technologies that go into creating a cohesive Jabber collaboration solution including Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac computers, iOS and Android smartphones, SIP trunking, WiFi systems, security and compliance, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other pieces of a cohesive collaboration ecosystem.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for legal workflows. Progent offers remote access to NetDocuments consultants who can assist your law firm to plan, deploy, administer, optimize, or troubleshoot a document management system (DMS) solution based on NetDocuments.
Progent's support services for software/firmware update management offer organizations of all sizes a versatile and affordable solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your servers, endpoints scanners, network infrastructure appliances like switches and Wi-Fi APs, and IoT devices like alarms and robotics.
Progent provides Windows 2003 Cluster Server assistance to help your organization deploy fault-tolerant clustered servers designed to provide 24x7 uptime. Windows cluster servers for high-availability networks include Microsoft Windows Cluster Server, SQL Cluster Server, and Exchange Cluster. By helping you plan high availability clustered server solutions powered by Microsoft Windows Server Cluster 2003, Progent's Certified Windows engineers ensure that your high availability server clusters are set up to optimize the strategic advantage of your information network.
Progent offers a broad range of cost-effective services to assist your business to deploy, configure, troubleshoot, and administer desktop PCs and notebooks powered by Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide on-premises or online help for individual machines or laptops or work with your business to design and implement a company-wide migration to new or revised operating system platforms and applications. Progent can also supply engineers and technical workers to assist your company to plan for and complete an office relocation or consolidation organized to cause the least possible disruption of your productivity.
Progent's Cisco Catalyst 802.11ax WAP consultants offer economical remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
GIAC was founded in 1999 to validate the skill of IT security experts. GIAC certifications are recognized by businesses and institutions around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer expertise with any of the network security services addressed within GIAC accreditation such as evaluating infrastructure vulnerability, security incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Server growth puts pressure on network budgets and administrative resources. Server consolidation through a virtual infrastructure promises lower TCO of servers and faster ROI, more leveraged use of servers, simplified operations, increased system uptime, and easier management. Common usage scenarios for virtual machines include resource consolidation, low-cost platforms for line-of-business legacy software based on outdated operating systems, and affordable quarantine of software development or pilot testing systems from production systems.
Progent's support services for software/firmware update management provide organizations of any size a flexible and cost-effective solution for assessing, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices printers, network infrastructure appliances such as routers and wireless APs, and IoT devices such as alarms and robotics.
Progent's management team consists of industry veterans with years of experience providing network consulting services, technical support, and long-term information system planning to businesses ranging from startups to global enterprises. Great support requires great personnel, and Progent is proud to have assembled a management staff that can provide customers with the top service value in the industry.
Progent's Computer Call Center Outsourcing Services for desktop support are intended especially for small businesses who require immediate availability of a Help Desk Call Center with expert phone support and full escalation capability but who have to operate within a restricted information technology budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support, Optional Remote Access Support, System Evaluation, Expert Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Applications Selection and Deployment.
Progent's certified cybersecurity consultants can run NodeZero-based threat assessments to make sure your security monitoring and protection tools and policies are properly configured and effective.
Progent can help you in any phase of your upgrade to Exchange 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning high availability (HA) infrastructure for a local, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing; setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.
Progent's Private Cloud Hosting service provides comprehensive hosting of a small organization's production servers in a solution that delivers the maximum level of availability and scalability and is also easy to move to another host. Progent's Private Cloud Hosting and Management options are based on proven virtualization techniques that enable small businesses with multi- platform IT systems to economize dramatically on the expense of capital investments, system maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.
Progent's Sun Solaris platform support experts offer small and mid-size companies and software developers support for managing and maintaining Solaris systems that run with Microsoft-based technology. Progent can give your business contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad array of expertise offers you a convenient single consulting firm to help you create and manage a protected and reliable cross-platform network and communications environment that allows Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Android, and other personal devices.
Progent's Mac networking engineers can assist you with a wide range of network foundation areas such as system architecture, off-site and mobile connectivity, internetwork compatibility, protection, and new technologies including VoIP and high-speed wireless networking. For company networks built exclusively on Mac OS X or for environments that use a mix of Mac, Linux and Windows based servers and desktops, Progent has the experience and depth to deal with the complexity of designing, integrating, and maintaining a system infrastructure that is reliable, secure, productive and supportive of your business objectives. Progent can help you configure Apple's Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Apple's Xsan SAN systems. Progent can also give you access to skilled experts to support Cisco routers and switches.
Progent's National Support Center provides national remote troubleshooting for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified support experts offer phone support and remote secure network access to isolate and resolve technical problems quickly and affordably. The breadth of IT expertise represented by Progent's staff of country-wide support engineers allows Progent to escalate even the most difficult network issues to appropriate specialists as required.
Progent's Helpdesk management and co-management services help companies to reduce costs, improve output, and respond rapidly to sudden changes in business environments.
Progent can provide cost-effective online access to an Oracle-certified MySQL DBA or software programmer and can assist organizations of any size to integrate and maintain MySQL in a dependable IT environment that offers advanced speed, expandability, and protection. Progent also has proven skill assisting companies port applications from Oracle to MySQL.
Altaro VM Backup from Hornetsecurity provides small organizations a dependable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or onsite consulting services to help you to plan, deploy, optimize and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup.
Progent's Juniper Networks-certified network consultants can help you to design and implement Juniper Firewall and VPN platforms, optimize and troubleshoot your network infrastructure, and upgrade efficiently from outdated devices to the latest releases. Progent's Junos OS consultants can provide expertise with Juniper's premier network operating system to enable you to streamline the administration and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platforms and can help you maintain environments that include a mix of Juniper's OS platforms.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can save up to 50% of time spent trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it.
Progent's Cisco-Premier technology experts offer professional PIX Firewall support services covering architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector attack protection, and secure access services. Ranging from compact, plug-and-play desktop appliances for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible level of security, performance and reliability for information networks of all sizes. PIX firewalls are based on a proven, purpose-built platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative solutions. Progent's network experts can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.