Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all delivered services. Unlike some independent consultants or local support organizations who provide scant documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support reports sent by each consultant to each client. The practice of documenting and archiving service records results in more efficient service and avoids a slew of common problems such as when a service client is virtually held captive to a consultant who wonít let go of vital service information.


Additional Topics of Interest

NetApp MetroCluster Design Technology Professional
NetApp Clustered Data ONTAP Engineers Birmingham, Alabama

NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering with replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located up to 185 miles apart from each other. Progent's roster of veteran IT consultants can help you to design, deploy, manage, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your technical requirements and budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster solution by providing guidance with tasks like assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery solution to show adherence with information assurance standards and regulatory mandates.

Online Power BI Training Design
Online Acrobat Writer Training Professional

Progent's webinar training classes offer small companies the cost savings, convenience, and versatility of virtual learning and the effective pedagogic techniques of seasoned teachers who employ advanced collaboration software to reproduce live, participatory classes. Progent can provide online training for key desktop applications including components of Microsoft Office suite such as Office Excel, Word, PowerPoint, and Project: Microsoft Dynamics accounting and management information software such as Microsoft Dynamics GP; plus additional popular desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.

Internet Security and Acceleration Server Support Services
Tracy, CA ISA Server Technical Support

Progent's certified ISA Server consulting experts have extensive experience developing Microsoft ISA Server-based security solutions for information systems with many offices, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall experts can assist your company in designing and implementing an installation of ISA Server 2000 or ISA 2004 Server that meets your network security needs without adversely limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

Juniper SSG5 Router Evaluation
Security Tech Services for Juniper SSG140 Router Yakima, WA

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

Windows 2000 Online Support Services
Alaska Windows 2000 Help and Support

Progent's certified Microsoft Windows 2000 consultants can help you optimize the functionality of your current Windows 2000 Servers and can streamline system management, provide tech support and troubleshooting, and enhance security. Progent can also help you design, justify, and execute a strategy to migrate from Windows Server 2000 to Microsoft Windows 2003 Server. Progent is expert in designing pilot installations to eliminate the technical risk involved with moving to Windows Server 2003 by uncovering possible hardware and software compatibility issues.

Engineer for Email Quarantine
ProSight Email Content Filtering Service Engineers

Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver web-based control and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard integrates cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of analysis for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.

Postini Support and Setup
Woodside, CA Design and Installation for Antispam

E-Mail Guard is Progent's affordable antispam and virus protection service that gives small companies enterprise-quality protection against spam, viruses, directory harvesting, and other varieties of email-borne attacks on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a full suite of web-based spam filtering and virus defense services that ward off email attacks before they can penetrate the corporate firewall. Perimeter Manager also lets administrators monitor and manage their e-mail application, irrespective of server vendor, hardware type, or data center location.

Consultant Cost Help Center
Berkeley, California Consultant Hourly Rate Network Support

Progent's pricing policy is to charge for online service and in-person help per minute. Consequently, you are billed just for received support. Progent does not impose a higher rate for after-hours or urgent support, and inside California or in areas where Progent provides on-premises service, Progent does not charge for travel time except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no initialization fee and asks no monthly commitment for services delivered during normal working hours. Many service organizations impose substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity does away with big bills for fast solutions so you will not be forced to permit less critical problems to stay unaddressed.

Private Cloud Integration Services
Private Cloud Hosting for Virtual Data Centers Consultant Montgomery, AL

Progent's ProSight Virtual Hosting combines advanced virtualization technology, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified engineering group to provide small businesses with a comprehensive information technology outsourcing alternative that improves network dependability and security, eliminates management distraction, and lowers expenses. With Private Cloud Hosting, a smaller business can have all of its operating system platforms and critical business application servers hosted in a safe and fault tolerant data center on a high-performance, high-availability virtual machine configured and maintained by Progent's computer support experts.