Additional Topics of Interest

Microsoft Outlook for Mac Classes
Office PowerPoint for Mac Classes

Progent offers onsite training designed for people who want to broaden their understanding of the macOS and OS X operating system, Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar classes for macOS and Mac OS X application software.

Shared Help Desk Information Technology Consulting
Computer Consultants Co-managed Heldesk

Progent's Standard Help Desk Services offer a complete service desk solution that handles all aspects of online desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Support services are provided at a substantial discount from Progent's normal desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most problems.

Cisco Firepower Specialist
Cisco Firepower NGFW Firewalls Specialist

Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer centralized control of advanced security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help you to design and carry out a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's cloud-based services to create and centrally manage network ecosystems that include local offices, data centers, private clouds and public clouds.

Firewall and VPN Consultants
Cybersecurity Firms Firewall and VPN

Progent provides small and mid-size companies professional consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and Virtual Private Network security vendors including Check Point Software, Juniper, and SonicWall. Progent can show you how to create a detailed security plan and select the right technologies from a variety of suppliers to support your security goals while staying within your budget limits.

IT Consultants Offsite Workforce
Teleworker Solutions Consulting Services

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Support Services Windows and Solaris
Solaris with Windows Consulting

Progent's UNIX platform support services provide small and mid-size companies and software developers support for administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent can give your business contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of experience offers you a convenient single source to help you create and maintain a protected and robust mixed-platform connectivity and communications infrastructure that supports UNIX and Microsoft interoperability by integrating Windows with popular versions of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux platforms including RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

SMS 2003 Upgrade Integration Support
Systems Management Server 2003 Online Technical Support

Systems Management Server 2003 offers added capability for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs lower the net administrative costs of managing and deploying software products by making it easier to copy system images, manage mobile devices, and run management utilities. In addition to alerting you about ways to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT projects involving areas that Feature Packs are designed to streamline. Progent's adoption and upgrade services can minimize cost and reduce business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can show you how to define sensible procedures and policies to manage PDAs and intelligent mobile phones so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security strategy that incorporates standards, procedures and technologies to keep your IT network protected.

System Center 2016 Virtual Machine Manager Professionals
Consulting System Center 2016 Hybrid Cloud Integration

Small to mid-sized businesses can now enjoy all the advantages of Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco Premier network consulting professionals. With Progent's economically priced network service packages, small organizations can select a basic Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager to offer small business information systems enterprise-class availability, security, and performance.

SCOM 2012 Fabric Monitoring Troubleshooting
Microsoft System Center OpsMgr 2012 R2 Network Consulting

Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, optimizing and repairing Microsoft SCOM solutions and offer organizations of any size advanced online or on-premises consulting support for SCOM 2012. Progent can help you to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also help you to import and set up SCOM 2012 management packs based on industry best practices for tracking network fabric as well as both Microsoft and third-party apps and services. Also, Progent can provide responsive remote or onsite troubleshooting to assist you to remediate critical issues detected by System Center 2012 Operations Manager.

Lync Server 2013 video conferencing Specialists
Engineers Microsoft Lync Server 2013

Microsoft Lync 2013, rebranded Skype for Business, enables organizations of any size to build a centrally managed and secure communications ecosystem that supports a Bring-Your-Own-Device computing style with IM, real-time presence, web conferencing with app sharing, as well as IP-based and PSTN telephony across a broad assortment of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 experts and system architects can assist your company to evaluate the advantages of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or mixed topology appropriate for your present and long-term plans, deploy Lync 2013 in a way that expedites your return on investment, and deliver custom webinar and onsite training to your IT team and end users. Progent has expertise in critical components of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync 2013 with popular Microsoft Office and Microsoft 365 apps such as Outlook clients and PowerPoint.

24/7/365 Consultants Cybersecurity Assessment
Network Security Evaluation Consultants

Progent has created special network security packages intended to deliver larger corporations an objective and comprehensive security assessment from a team of certified security consultants. All Progent's network security evaluation packages feature a suite of procedures including network scans from within and from outside the corporate firewall, professional analysis of scanned data by accredited security engineers, production of a report explaining the findings, plus an interactive concise executive summary and a detailed live review for in-house network administrators.

Remote Monitoring and Reporting Technology Consulting
Comprehensive Event Management IT Consulting

Mid-sized businesses can derive all the advantages of Operations Manager 2007 and have fast availability of Progent’s Microsoft and Cisco Certified IT support professionals. With Progent's economically priced IT service programs, medium-size organizations can choose a simple co-sourcing package based on Operations Manager with network monitoring, proactive warnings, comprehensive reporting, Help Desk support, and online service. For businesses with line-of-business applications who need non-stop networking, Progent offers a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer mid-size company information systems world-class reliability, security and productivity.