Progent offers onsite training designed for people who want to broaden their understanding of the macOS and OS X operating system, Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar classes for macOS and Mac OS X application software.
Progent's Standard Help Desk Services offer a complete service desk solution that handles all aspects of online desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Support services are provided at a substantial discount from Progent's normal desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most problems.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer centralized control of advanced security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help you to design and carry out a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's cloud-based services to create and centrally manage network ecosystems that include local offices, data centers, private clouds and public clouds.
Progent provides small and mid-size companies professional consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and Virtual Private Network security vendors including Check Point Software, Juniper, and SonicWall. Progent can show you how to create a detailed security plan and select the right technologies from a variety of suppliers to support your security goals while staying within your budget limits.
Progent's UNIX platform support services provide small and mid-size companies and software developers support for administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent can give your business contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of experience offers you a convenient single source to help you create and maintain a protected and robust mixed-platform connectivity and communications infrastructure that supports UNIX and Microsoft interoperability by integrating Windows with popular versions of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux platforms including RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Systems Management Server 2003 offers added capability for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs lower the net administrative costs of managing and deploying software products by making it easier to copy system images, manage mobile devices, and run management utilities. In addition to alerting you about ways to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT projects involving areas that Feature Packs are designed to streamline. Progent's adoption and upgrade services can minimize cost and reduce business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can show you how to define sensible procedures and policies to manage PDAs and intelligent mobile phones so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security strategy that incorporates standards, procedures and technologies to keep your IT network protected.
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco Premier network consulting professionals. With Progent's economically priced network service packages, small organizations can select a basic Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager to offer small business information systems enterprise-class availability, security, and performance.
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, optimizing and repairing Microsoft SCOM solutions and offer organizations of any size advanced online or on-premises consulting support for SCOM 2012. Progent can help you to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also help you to import and set up SCOM 2012 management packs based on industry best practices for tracking network fabric as well as both Microsoft and third-party apps and services. Also, Progent can provide responsive remote or onsite troubleshooting to assist you to remediate critical issues detected by System Center 2012 Operations Manager.
Microsoft Lync 2013, rebranded Skype for Business, enables organizations of any size to build a centrally managed and secure communications ecosystem that supports a Bring-Your-Own-Device computing style with IM, real-time presence, web conferencing with app sharing, as well as IP-based and PSTN telephony across a broad assortment of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 experts and system architects can assist your company to evaluate the advantages of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or mixed topology appropriate for your present and long-term plans, deploy Lync 2013 in a way that expedites your return on investment, and deliver custom webinar and onsite training to your IT team and end users. Progent has expertise in critical components of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync 2013 with popular Microsoft Office and Microsoft 365 apps such as Outlook clients and PowerPoint.
Progent has created special network security packages intended to deliver larger corporations an objective and comprehensive security assessment from a team of certified security consultants. All Progent's network security evaluation packages feature a suite of procedures including network scans from within and from outside the corporate firewall, professional analysis of scanned data by accredited security engineers, production of a report explaining the findings, plus an interactive concise executive summary and a detailed live review for in-house network administrators.
Mid-sized businesses can derive all the advantages of Operations Manager 2007 and have fast availability of Progentís Microsoft and Cisco Certified IT support professionals. With Progent's economically priced IT service programs, medium-size organizations can choose a simple co-sourcing package based on Operations Manager with network monitoring, proactive warnings, comprehensive reporting, Help Desk support, and online service. For businesses with line-of-business applications who need non-stop networking, Progent offers a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer mid-size company information systems world-class reliability, security and productivity.
Progent is one of the most qualified network support companies for creating e-mail solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses get all the advantages of Exchange 2000 under typical situations such as updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 administration.
DoubleTake/Carbonite Software publishes a family of tools intended to deliver small and midsize companies a range of cost-effective alternatives for backing up and recovering vital workloads such as Microsoft Exchange Server, Microsoft SQL, Blackberry, and Microsoft SharePoint. Progentís business continuity planning consultants have extensive experience incorporating DoubleTake/Carbonite technology into small business information networks to create a high state of fault tolerance and disaster recovery capability at a budget-friendly price.
Nagios and MRTG are useful, free monitoring utilities that run on Linux and can be deployed to monitor UNIX networks, Windows systems, or mixed-OS environments in which Linux and Microsoft Windows run side by side. The Nagios monitor lets network support engineers to track system services including SMTP, HTTP, SSH, and NNTP. MRTG lets you track the bandwidth through SNMP network devices such as processors, routers, and switches. Progent's system integration consultants can show you how to utilize both these utilities to streamline and repair your computer network.
Progent's Microsoft-certified consultants can help you evaluate the economic justification for implementing SharePoint Portal Server 2007, consult with you on the appropriate version of Microsoft SharePoint for your application, offer setup and deployment expertise, help you to set up MS SQL Server as a back-end database, improve your network integrity, integrate your off-the-shelf and customized application software to operate with SharePoint 2007, develop a comprehensive security strategy that includes portal technology, and deliver maintenance and Help Desk services.
Cisco Cisco Unified Communications Manager, originally named CallManager, is the foundation of Cisco's collaboration platform. CUCM and Unified Communications Manager Express (CME) provide a borderless IP-PBX by integrating tightly with applications like Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's CCIE-certified consultants offer efficient and affordable online and on-premises support to assist organizations of all sizes to create and administer CUCM ecosystems by providing Cisco Unified Communications Manager configuration and technical support consulting services that add optimum productivity. Progent can assist with any facet of Unified CM setup and debugging in areas that include integrating Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN calling, deploying ISR routers with CUBE support, creating Cisco UCS server failover systems for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can include a custom-designed hardware appliance built by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup protects vital business data produced locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting services to assist you to plan, integrate, operate and troubleshoot a BDR system built on Barracuda Backup.
Progent provides nationwide remote technical support and troubleshooting services for businesses who run Apple Mac OS X networks or whose IT systems include a mix of Apple macOS and OS X with Microsoft technology. Progent's experts offer Apple macOS and OS X users a range of services such as desktop assistance, upgrading to the current version of OS X from legacy editions of Apple macOS and Mac OS X, plus help with Apple macOS and OS X applications. Progent can also help you with iPhone and iPad synchronization and troubleshooting, or moving to iCloud services. Online network consulting provides maximum leverage for your information technology dollar by protecting user productivity and limiting the time charged for network analysis and repair. Sophisticated remote support technology and experienced technicians and consultants allow Progent to solve the majority of IT problems without wasting time and expense by traveling to your site. In most of cases your network issues can be dealt with by telephone or via a mix of phone help and online access. Progent can make available Cisco certified CCIE infrastructure engineers and CISA premier security professionals to assist with the most difficult network issues.
Microsoft has made a strong effort to enable transparent hybrid environments that integrate Microsoft 365 and local Exchange systems. This permits you to have some mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Exchange solution is carried out on time and within budget.
Progent's Cisco-certified CCIE networking consultants can help your business to set up, manage, update, tune and troubleshoot Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and move smoothly from outdated appliances to current models.
Progent's certified Windows Server 2019 experts can help your company to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers major enhancements in scale, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.
Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and PSTN calling. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office or cloud-based Microsoft 365 and simplify management through integration with Active Directory. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription fees, PBX gear, or conventional video conferencing technology. Progent's certified IM and Presence consultants can provide online and onsite support services to help your company to manage and troubleshoot your existing Lync 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist you to plan and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Progentís National Support Center offers national remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier service experts provide telephone help and online direct network access to troubleshoot and resolve technical problems rapidly and affordably. The scope of technical expertise available from Progent's team of nationwide service professionals makes it possible to escalate even the toughest network issues to qualified experts as required.
Progent's Microsoft-certified relational database developers offer businesses of any size online DBA and programming services for leading RDBMS products such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services offered by Progent include installation and configuration, database design and programming, administration services, replication and synchronization strategies, storage management, performance tuning, data migration, information security, backup/restore options, troubleshooting, and training.
Microsoft Windows Server 2008 R2 offers outstanding levels of performance, security, fault tolerance, scalability, and flexibility that improve productivity of local, branch office, and mobile users. Progent's network experts can deliver affordable online consulting, technical support, and training services to help your company to plan, implement, and maintain Windows Server 2008 R2 in order to add substantial business value to your information system.
Progent's Solaris platform consulting experts offer small and mid-size companies and developers help with administering and supporting Sun Solaris environments that operate with Microsoft-powered networks. Progent offers your business contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad range of expertise offers you an easy one-stop source to help you create and manage a protected and reliable cross-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft interoperability by combining Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Progent's certified Windows Server 2019 experts can help your organization to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
Progentís expert programmers, relational database designers, and program management consultants can assist large businesses to complete development projects for Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran project managers for advanced planning and project co-ordination or Progent can assist clients plug expertise gaps by providing database architects and programmers experienced in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help businesses to incorporate SharePoint with other data sources such as SQL Server and Office Excel to build data-driven intranets and portal sites. Progent also can provide expertise with multiple web development technologies and can help clients to create, expand, repair, or migrate web applications to utilize the latest advances in web technology.
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of support in Microsoft technology, ensures you success in selecting the version and set up of Windows 2003 Server that matches best with your business goals. Progent can also help you with designing, deploying, managing and supporting powerful IT applications based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Windows NT.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business benefits of migrating to SQL Server 2017 and can assist your organization to design and carry out a cost-effective migration of your current SQL Server environment to any network model including on-premises, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or on-premises support ranging from as-needed architecture review or debugging to comprehensive project management to make sure your SQL Server 2017 project is carried out on schedule and within budget.
Configuration Manager automates software provisioning at scale, streamlines compliance settings control, inventories network resources, protects against company data leakage, performs network health reporting, allows safe end-user self service, and delivers a single point of control for managing mixed-operating system ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration specialists can assist your organization with any aspect of designing, installing, operating and troubleshooting a SCCM solution for local, cloud-based, or hybrid environments.
Network monitoring ordinarily consists of tracking a system's resource utilization in order to uncover throughput backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that work under Linux and can be used to observe multi-OS environments where Linux and Windows coexist. Progent's system integration engineers can help you take advantage of both these programs to tune and troubleshoot your network. Progent's UNIX consulting services provide small businesses and developers assistance with managing and servicing UNIX and Linux networks that work with Windows-based technology.
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in delivering best-in-class performance for SSL/TLS inspection. Progent's Fortinet firewall experts can help you to configure your Fortinet firewalls to safeguard all your IT resources at the enterprise edge, within the data center core, at branches, and in the cloud.
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all billed services. Unlike many independent consultants or small support firms who provide scant documentation or specifics of services performed, every service delivered by Progent is tracked by full documentation. Every Progent staff member has use of the support reports sent by every staff member to each client. The discipline of detailing and organizing service records results in more effective support and avoids a variety of typical problems such as when a support customer is virtually held hostage to a consultant who refuses to let go of vital service information.
Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progentís Microsoft Premier IT support professionals. With Progent's affordably priced IT service packages, small organizations can select a basic System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to provide small company information systems enterprise-class reliability, security, and productivity.
Progent's Private Cloud Hosting and Management service offers comprehensive hosting of a small company's production servers in an environment that gives the highest degree of dependability and scalability and is also easy to move to another host. Progent's Private Cloud Hosting and Management options are built on mature virtualization techniques that allow small businesses with multi- platform environments to save dramatically on the expense of capital investments, infrastructure maintenance, and network administration while achieving world-class reliability and an unmatched level of vendor independence.
Progent offers rapid remote support from Cisco-certified CCIE networking experts. Progent's CCIE experts can link to your environment via powerful remote support tools to provide quick and economical analysis and remediation of urgent network infrastructure problems.
Progent's Microsoft-certified consultants can provide network help and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís support team can help you design, deploy, maintain and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.
Microsoft 365, formerly called Office 365, is Microsoft's extensive family of client productivity apps and cloud services available on a subscription basis. Microsoft 365 programs and cloud-based services are offered in an array of subscription plans intended for customers from individuals and home offices to global enterprises. Progent offers quick and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can assist you to understand the many subscription options available with Microsoft 365 and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent supports multi-platform environments that include Windows, macOS, and Linux operating systems. Progent can also help you to create and manage hybrid ecosystems that transparently integrate local and cloud resources.
Progent offers cost-effective online access to an Oracle MySQL RDBMS administrator or software programmer and can help businesses of all sizes to integrate and support MySQL in a dependable IT environment that provides high levels of performance, scalability, and protection. Progent also has experience helping businesses port applications from an Oracle environment to MySQL.
Progentís consultants can assist you to design and carry out a smooth move from onsite Active Directory to cloud-based Azure AD or to a hybrid solution that deploys Azure AD Domain Services and Azure AD Connect to unify identity and access management for both on-premises and cloud assets.
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo enables one-tap identity verification on iOS, Android, and other out-of-band devices.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's SonicWall firewall experts can show you how to integrate, maintain, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end network protection plan and build security into your business practices.
Progent offers small and mid-size companies professional support for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security vendors including WatchGuard, Juniper, and Symantec. Progent can show you how to design a detailed security plan and choose appropriate products from a variety of vendors to support your security objectives while sticking within your spending restraints.
Progentís Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and ERP platform built, like all Microsoft financial solutions, on the expandable and familiar foundation of Windows technology. Dynamics GP provides an affordable solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to deploy and configure, and with its modular design you can purchase only the functions you currently require, with the ability to expand users and increase capabilities in the future. Progentís Dynamics GP/Great Plains consulting experts can help you deploy, customize and administer the latest version of Microsoft Dynamics GP or upgrade smoothly from an older release.
Forefront TMG 2010 builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and offers a easily managed Internet gateway that acts as a single-server solution for a variety of security features including an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 includes advanced web security reporting features, permits customized reports powered by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to lower costs and improve availability. Progent's Microsoft-certified engineers can assist your company to design and execute pilot and production implementations; integrate Forefront Threat Management Gateway with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent can also assist you to upgrade economically to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Cisco's security and remote connectivity solutions for small to medium sized companies represent a complete range of easy-to-administer protection hardware and software to help you protect your wired and wireless network infrastructure. Cisco's VPN line includes routers, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco CCIE and CCNP qualifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that fit most closely with your corporate objectives.
Progentís computer outsourcing services for small businesses feature designing Windows XP, .NET, and Microsoft BackOffice systems, managing upgrades to XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-premises troubleshooting, fixing chronic integration problems, and creating a company-wide security plan. Progent can help you maximize system reliability and performance with zero-downtime configuration, redundant network topology, and proactive network monitoring. Progent also offers special project help for major upgrades and can help with requirements definition, resource inventory, bill of materials development, sourcing qualification, procurement logistics, and full documentation. Progentís computer outsourcing service also includes education for office productivity products such as Microsoft Office XP.
If you are an information technology engineer with technical support experience, teaming with Progent and helping Progent's customers will expand your skills through interaction with Progent's staff of motivated, world-class consultants. Progent's concentration on providing network expertise and computer support to small and midsize businesses will offer you the opportunity to work in depth with decision makers and add significantly to the growth of dynamic companies. Also, Progent's virtual office network offers the most advanced tools for remote service and wireless connectivity to allow you to come up with fast solutions when you take on mission-critical problems.
With virtual servers, companies can operate many virtual machines on a single actual server. Virtual server technology allows companies to enjoy all the advantages of server segmentation, but without the expense that goes with buying extra server hardware. Virtual servers are the critical technology behind private clouds, which provide major benefits including reducing the costs of hardware, facilities, and administration while improving data security, network reliability, and recoverability. Other important server management options are server monitoring software, Windows Server Update Services, and remote server management cards. Progent's certified server management specialists can help you in all aspects of server consolidation and management to allow your company to cut costs and save time.
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver centralized management and world-class security for all your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.
Progent's Cisco-certified wireless experts can assist businesses of any size to design, implement, manage and repair Cisco Aironet Wi-Fi AP environments to achieve the performance, range, capacity, expandability, security compliance and manageability needed for seamless access between Wi-Fi and wired network infrastructure. Progent offers affordable online and on-premises support for both end-of-life and current 802.11ac Aironet access points and Progent can assist you plan and maintain deployments of indoor and outdoor Aironet access points.
Progent's Microsoft-certified Windows 11 consultants offer a variety of services for Windows 11 such as cloud and hybrid solutions, mobile management, at-home workforce access, data and identity security, streamlined provisioning, and Help Desk support services.
Progent offers a broad array of cost-effective services to assist your business to deploy, configure, troubleshoot, and administer desktop PCs and laptops powered by Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer onsite or remote help for single computers or notebooks or work with your business to plan and implement a company-wide rollout of new or revised OS platforms and business applications. Progent can also supply consultants and technical workers to help your company to prepare for and implement a site move or consolidation organized to cause the least possible disruption of your business.
Progent's certified Office and Microsoft 365 experts can help businesses to integrate Microsoft Office desktop and Microsoft 365 applications including Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a cohesive productivity solution that provides quick ROI and promotes improved business results. Progent can assist your company to integrate Office or Microsoft 365 applications with one another and with other core Microsoft technologies including SharePoint, Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems with various releases of Microsoft Office desktop and offers customized online instruction to individual users and teams.
Progentís high availability network consultants offer non-stop computing consulting, disaster recovery services, system load balancing, 24x7 interoffice connectivity, fault-tolerant Internet architecture design, 24x7 data center services, and other fault-tolerant networking services to help your company integrate a non-stop network for mission-critical applications. Progent has the knowledge and experience to design economical, fault-tolerant networks by deploying the expanding library of Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can help you build a high-availability mutli-location network with a completely redundant Internet connection and intelligent network load balancing.
Progent delivered a wireless integration solution that allowed a school to improve efficiency and avoid the ongoing expense of a dedicated data connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for interfacing remote sites up to 2.5 miles apart and can reach even greater distances. This wireless alternative provided better performance and reliability than recourse to amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz band it provided immunity to outside interference.
Cisco Cisco Unified Communications Manager (CUCM), previously named CallManager, operates as the core of Cisco's communications and collaboration portfolio. CUCM and Cisco Unified CM Express offer an advanced IP-PBX by integrating tightly with apps like Cisco Unified CM IM and Presence Service, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver efficient and affordable online and on-premises support to assist organizations of any size to create and administer CUCM deployments by providing Cisco Unified Communications Manager integration and troubleshooting services that deliver maximum productivity. Progent's consultants can assist with any facet of Unified Communications Manager setup and debugging in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying ISR routers with CUBE VoIP networking support, designing UCS server failover solutions for high availability, performance tuning, and integration with Exchange and Skype for Business.
Configuration Manager automates application and device deployment and updating, centralizes security and compliance settings control, inventories network resources, guards against company data leakage, provides health reporting, allows safe self service, and offers a single point of control for administering multi-OS ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can assist businesses of any size with any aspect of planning, implementing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.
Progent's Wi-Fi site survey services make it easy to design, implement and troubleshoot a Wi-Fi LAN customized for your environment, offering you a wireless solution that delivers the coverage, speed, density, data protection, and roaming ability your business requires.
Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft and Cisco Premier IT consulting experts. With Progent's economically priced network service programs, small businesses can select a basic Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small company information systems enterprise-class availability, security, and productivity.
Progent's UNIX platform support services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise provides you with a convenient single source to show you how to create and maintain a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Cisco-certified CCIE networking experts can assist you to configure, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also assist you to harden the security and compliance of Catalyst switches and move efficiently from legacy appliances to current devices.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Microsoft-authorized consultants can help you evaluate the business case for implementing SharePoint 2007, consult with you on the most sensible edition of SharePoint Portal Server for your application, offer configuration and integration expertise, help you to install Microsoft SQL Server as a supporting database manager, optimize your network integrity, integrate your standard and custom application software to operate with Microsoft SharePoint Server 2007, develop a company-wide security plan that includes portal solutions, and provide maintenance and Help Desk support.
Progent's Mac networking consultants can assist you with a wide array of network infrastructure areas including network architecture, remote and mobile connectivity, internetwork communication, security, and new technologies such as Voice over IP and fast wireless connectivity. For company networks built solely on Apple Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the experience and depth to deal with the complexity of planning, configuring, and maintaining a system architecture that is reliable, safe, efficient and aligned with your corporate objectives. Progent can help you deploy Appleís Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Xsan storage area network solution. Progent can also provide certified experts to support Cisco routers and switches.
The QTS Internet Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If your company is now using the QTS data center as a colocation site or if your company is planning on migrating your main or disaster recovery equipment to the Herakles data center, Progent can provide a variety of cost-effective consulting services such as colocation migration, system deployment and updates, infrastructure optimization, comprehensive project management, virtualization expertise, offsite network monitoring, automated network administration, application programming, disaster recovery solutions, security assessment, and the use of Progent's Test Lab.
Progent's support services for software/firmware update management provide organizations of all sizes a versatile and cost-effective alternative for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, such as printers and scanners, network infrastructure appliances like routers and Wi-Fi APs, and IoT devices such as alarms and robotics.
Progent's Microsoft-authorized consultants can help you evaluate the economic case for implementing SharePoint Server 2007, advise you on the most sensible edition of SharePoint Server for your application, offer setup and deployment services, help you to install Microsoft SQL Server as a back-end DBM, optimize your network infrastructure, integrate your standard and customized application programs to operate with SharePoint Server 2007, develop a comprehensive security strategy that incorporates portal technology, and deliver troubleshooting and Help Desk support.
Progent's Microsoft-certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your organization, create test systems and migration plans, optimize your network for local, multi-location, cloud-based, and partial-cloud environments, train your IT management team, create a corporate-wide security plan, automate IT administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Progent's managed services for software and firmware patch management provide organizations of any size a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoints printers, infrastructure appliances like switches and wireless access points, and IoT devices like sensors and health monitors.
Progent can provide affordable remote assistance to assist you to plan, deploy, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you get past occasional technical bottlenecks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or maintain a highly available, secure and scalable network infrastructure that is best suited to your computing model. Progent can also provide remote or onsite training for individuals or groups to help manage and use your iOS devices in a secure, collaborative ecosystem that optimizes the business value of your information system.
Progent offers affordable remote and on-premises consulting to help organizations of any size to move all or part of their core IT resources to Google Cloud Platform services. This can save time and equipment costs and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design, testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
Progent can help your business to understand the many subscription options offered with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and manage hybrid solutions that transparently combine local and cloud-based products and services.
Progent can assist your business to evaluate the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you derive top business value. Progent supports cross-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to create and maintain hybrid ecosystems that seamlessly combine on-premises and cloud-based resources.
Progent can assist companies of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT management and lower equipment investments. Microsoft Azure includes a wealth of cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud computing architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and resources and ensure you sidestep the common errors small companies make when moving to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Google Android smartphones and tablets.
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager and also have quick access to Progentís Microsoft and Cisco certified IT support experts. With Progent's economically priced network support packages, mid-size businesses can choose a basic co-sourcing package based on Operations Manager with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2007 to provide small and midsize business networks world-class availability, protection and productivity.
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist businesses of any size to design, implement, manage, and troubleshoot a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from older releases of SCDPM or from another backup/recovery system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent offers occasional support for resolving particularly stubborn issues, or full project management support. Progent can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent offers the support of an accredited engineer with an extensive background deploying technology from the leading telepresence vendors including Cisco, Polycom, and LifeSize and can assist you to design, install, upgrade, or troubleshoot a video conferencing environment that preserves your current investment and maximizes the strategic value of your information network. Progent also offers the expertise of network infrastructure engineers who can assist businesses of any size to create and troubleshoot a communications network that provides the performance, reliability, protection, and expandability you need to support your telepresence solution.
When performing consulting tasks for corporate customers, Progent uses a phased methodology driven by specified milestones so as to meet financial, timing and technical targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards derived from the best practices described by the Microsoft MSF methodology which specifies requirements definition, design proposals, pilots, design tuning, and expert deployment. All facets are recorded to make available a comprehensive summary of technical services performed and to help in ongoing system support.