Progent's data center IT services are designed for businesses with hardware housed at IDCs or data center co-location hosting sites and requiring on-demand in-person assistance at the colocation facility plus remote support from Microsoft and Cisco Certified professionals. Progent offers a full range of IDC and data center and colo consulting services including network topology evaluation, Windows and Linux server integration and maintenance, tech support for server and telecommunications infrastructure, design and deployment of fault tolerant systems, architecting and deploying layered security defenses, firewall configuration and support, designing load balancing environments, and planning high-availability server cluster systems.
Progent's Duo services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Android, and other out-of-band devices.
The server cluster technology incorporated into the high-end versions of Windows Server 2008 is dramatically re-engineered to streamline the deployment, configuration, and administration of clusters that offer improved levels of system availability, security, performance, and flexibility. New or improved capabilities include automated cluster Validation, revamped configuration and deployment, improved cluster administration, new cluster architecture for increased availability, hardened security and quorum structure, fewer failure points, greater storage and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help you evaluate the advantages of failover clusters, plan and execute an installation, train your IT personnel to administer your cluster environment, deliver continuing consulting and technical help services, and create and test a business continuity procedure.
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to map, track, enhance and debug their networking hardware like routers, firewalls, and load balancers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, copies and displays the configuration of almost all devices on your network, monitors performance, and generates notices when issues are detected. By automating time-consuming network management activities, WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, finding appliances that need critical software patches, or identifying the cause of performance problems.
Before Progent's MOM-based solution, network problems were handled reactively, after users were impacted by them. With the help of proactive, computer generated warnings and trend analyses sent by MOM, Progent is now able to fix server problems before they becomes critical enough to impact network availability. Because of Microsoft Operations Manager, Progent can deal with potential problems before clients suspect that the problems exist. Progent has background with MOM 2005 and MOM 2000 to deliver small company networks enterprise-class reliability, security and productivity.
Fortinet next-generation firewalls (NGFWs) are leaders in delivering best-in-class performance for SSL inspection. Progent's Fortinet firewall consultants can assist your business to integrate your Fortinet FortiGate firewalls to protect your IT resources at the enterprise perimeter, within the data center core, at branches, and at the cloud edge.
Progent's business climate will allow you to become a better consulting professional by enhancing your information technology skills and boosting the loyalty of your clients. Progent delivers this commitment by attracting the best consulting experts for you to work with, providing an advanced system infrastructure, using specialized application tools to deliver the highest level of service, and by optimizing proven operational models for attracting and maintaining clients.
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in important areas such as multitenancy, flexible network infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your company to take advantage of Hyper-V to install and manage virtual servers to reduce IT expenses and enhance productivity.
Progent offers high availability load balancing support that addresses network load balancing, load balanced applications, network infrastructure routing, and content delivery products such as Cisco Content Engine. fault tolerant load balancing providers for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.
Progent practices information transfer from Progent's support experts to customers. By teaching customers to handle problems that are within their scope, Progent is able to focus on delivering high-value services where Progent faces few competitors. Medium-size companies who utilize trusted independent consultants or who maintain in-house support staffs benefit when Progent transfers knowledge about critical technology and proven methodologies to make their IT environments more robust, secure, and productive.
Progent's Microsoft Office and Microsoft 365 consultants can help companies of any size to integrate Microsoft Office desktop and Microsoft 365 applications including Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a cohesive productivity solution that offers fast ROI and enables improved business results. Progent can help you to interface Office or Microsoft 365 applications with one another and with other key Microsoft technologies including SharePoint, Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent can also help you to fix compatibility issues with different releases of Microsoft Office and offers customized online training to individuals or groups.
Progent offers live remote training for popular desktop apps and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Access and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction offers the advantages of traditional physical classroom instruction, including immediate interaction between students and teachers, but avoids the costs of transportation and the hassle of attempting to accommodate the availability of multiple workers. Available to single students or groups of all sizes, Progent's live online training permits the instructor to run the class from a remote facility and the students can be dispersed throughout a campus or across the country. Live online instruction utilizes powerful teaching tools such as virtual white boards, real-time questions, and collaborative applications. Classes can be short and targeted to specific subjects or longer in time and wider in coverage.
Progent's Juniper-certified network consultants can assist you to plan and deploy Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade smoothly from outdated products to current releases. Progent's Junos OS consultants can provide support for Juniper's premier network control software to help you to streamline the management and improve the security of your Juniper VPN appliances and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you maintain environments that incorporate a combination of Juniper's software platforms.
Progent can help your business to design and implement an efficient transition from a UNIX-powered information system to a network based on Microsoft Windows and capable of running Microsoft's popular office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can help you guard your information and minimize productivity disruption by designing an effective transition strategy that preserves your current assets in UNIX application and technology. UNIX-to-Windows migration consulting services available from Progent include evaluation of existing environment, migration strategy and testing, Exchange migration services, data and application software porting, and server and storage system transition and consolidation.
Progent's Cisco certified wireless networking consultants offer economical remote and onsite help for both legacy and modern 802.11ac Aironet wireless access points and Progent can help your business to design and maintain Wi-Fi solutions that incorporate indoor and outdoor/industrial Aironet APs.
Progent's Technical Response Center (TRC) offers affordable nationwide extended hours remote support for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts offer 24x7 phone support and online secure computer access to isolate and resolve technical problems quickly and economically.
Progent can provide enterprise clients the services of a NetApp-certified consultant for remote or on-premises support for NetApp's complete line of SAN products including Data ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, system management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of issues with NetApp SAN storage environments quickly and affordably based on leading practices.
Progent's Microsoft-Premier SQL engineers offer a range of services to help small companies to plan, implement, manage, and troubleshoot MS SQL 2008 systems in order to receive the optimum strategic advantage from Microsoft's state-of-the-art database management platform. Also, Progent offers help with network architecture, company-wide protection, and custom software programming to increase the business benefit of your SQL Server investment.
Progent's Microsoft consultants offer in-depth expertise in implementing, using and troubleshooting any edition of Project, Project Server, and Project Online and can deliver a broad range of affordable remote consulting services following proven best practices to assist businesses of any size to get all the benefits of this powerful project management solution. Services available from Progent include solution planning, installation and upgrades, strategies for safe collaboration among local and offsite users, network optimization, and specialized webinar training.
Small to mid-sized businesses can now get all the advantages of Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco certified IT support experts. With Progent's economically priced IT support programs, mid-size businesses can choose a simple co-sourcing package based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small company networks enterprise-class availability, protection and productivity.
Microsoft allows you to create seamless hybrid environments that combine Microsoft 365 and on-premises Exchange systems. This allows you to have certain Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is successfully completed on time and within budget.
Progent's Microsoft certified consultants offer small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your IT network from attack by outside and inside threats. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as HTTP, which allows these products to detect many threats that can elude traditional firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network security through expert design and integration of Forefront TMG and ISA Servers. Progent's Microsoft-certified consultants can assist your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
Progent can provide expert online consulting to help businesses integrate their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help you to plan and administer cost-effective ecosystems that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid architectures that combine physical IT assets along with public clouds. To help you to integrate cloud services with physical datacenters, Progent can provide a range of cloud integration services such as Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 20 years of background delivering high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 experts can assist you to design, deploy, and manage an implementation of TMG 2010 or ISA Server 2006 on your network that provides the firewall protection, speed and ease-of-use that your company needs.
Progent's high availability system consultants provide reliability consulting, disaster recovery planning, network load balancing, fault-tolerant interoffice access, high-availability Internet architecture design, high-availability data center consulting, and other high-availability networking support to show your company integrate a 24x7 environment for mission-critical applications. Progent possesses the experience to design affordable, fault-tolerant networks by deploying the expanding library of Microsoft Windows Cluster servers including Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco authorized consultants can show you how to you build a high-availability mutli-site network with a fully mirrored Internet connection and intelligent system load balancing.
Microsoft has made a strong effort to enable transparent hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have specific mailboxes located on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is successfully completed on schedule and on budget.
Progent can provide the expertise of Microsoft-certified consultants as well as seasoned database application programmers, database administrators, project managers, Cisco-certified network architects, business continuity planning specialists, and certified security consultants to help you to assess the likely benefits of Microsoft SQL Server 2012 for your business, install test environments at your datacenter or at Progent's test lab, design and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy database solutions, and configure an efficient and safe IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Progent is a pioneer in cost-effectively providing world-class IT support to small businesses. Progent's achievement in handling the network support needs of the historically underserviced small business market is the combined result of key technical and process innovations that have removed a great deal of the conventional expenses out of administering IT support, added unprecedented professional skill into the IT service mechanism, and dramatically streamlined the repair cycle.
Microsoft supports seamless hybrid networks that combine Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have certain Exchange mailboxes hosted at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any facet of designing, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver occasional support to help you resolve stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Exchange initiative is completed on schedule and on budget.
Progent's certified SonicWall firewall experts can show you how to deploy, maintain, and tune SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end security solution and build protection into your business operations.
Progent's Microsoft-certified Windows 11 consulting experts can provide a variety of services for Windows 11 including cloud integration, mobile management, teleworker connectivity, data and identity security, centralized deployment, and Help Desk Call Center services.
Microsoft Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Microsoft ISA Server and provides a easily managed Internet gateway that acts as a one-server platform for an array of security functions including an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, VPN management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security reporting capabilities, allows custom reporting generated by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual machine to cut expenses and improve recoverability. Progent's Microsoft-certified consultants can help your company to design and carry out pilot and production deployments; integrate Forefront TMG 2010 with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent can also assist you to migrate smoothly to Forefront Threat Management Gateway from any version of ISA Server.
System Center Configuration Manager automates application and device provisioning at scale, streamlines security and compliance settings control, inventories network resources, protects against corporate data leakage, performs health monitoring, enables secure end-user self service, and delivers a common control mechanism for managing multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can assist your organization with any aspect of planning, installing, operating and troubleshooting a SCCM deployment for local, cloud-based, or hybrid environments.
Progent provides a variety of network support packages for small organizations. These information technology outsourcing and network monitoring services are based on the proactive problem handling capabilities of System Center Operations Manager 2007, a next-generation network and system management product that monitors the availability, performance, and security of your information system and isolates incipient troubles before they can bring down your network. With Progent's affordably priced network service programs, small businesses can choose a basic co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package.
Progent offers the part-time services of a veteran Chief Information Officer who can provide strategic direction to assist your company pick and support IT solutions to match your present situation and that can be a solid basis for your growth. Progent's part-time or temporary Chief Information Officer services offer economic leverage to organizations who want to optimize the impact of their network investment but who are without the budget or unwilling to take on one more high-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable team of consultants certified to maintain all major operating systems and connectivity technologies plus a wide selection and application software, Progent is in a unique situation to provide unbiased recommendations along with advanced technical help for creating information systems that fit the special requirements of your organization.
Progent can provide expert remote support services to help organizations integrate their networks with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-centric systems or in hybrid topologies that seamlessly combine physical resources along with cloud services. To help you to incorporate public cloud services with networks, Progent offers a range of public cloud integration services that include Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 20 years of background delivering high-level consulting support remotely, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.
Cisco's Small Business 100, 300 and 500 series of access points are Linux-powered units intended as entry-level wireless solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide online or on-premises integration and troubleshooting services to help your organization to plan, implement, upgrade, optimize, manage and troubleshoot Cisco Small Business wireless AP environments of any size or topology.
If your office computer system mixes UNIX, Linux or Solaris technology with MS Windows, Progent can assist you to integrate your computers into a unified network that allows all your operating systems to coexist for easy administration, seamless dataflow, high reliability, enhanced throughput, and strong security. Progent's UNIX and Windows integration support offerings include network infrastructure configuration and support, support for Windows services for UNIX, remote network monitoring and management, remote network support and repair, in-person technical support, and Help Desk outsourcing.
Progent's Juniper Networks-authorized network engineer can assist your company to design and deploy Juniper Firewall and VPN platforms, optimize and troubleshoot your infrastructure, and migrate smoothly from outdated devices to current versions. Progent's Junos OS consultants can also provide support for Juniper's premier network control software to help your business to simplify the management and improve the security of your Juniper VPN devices and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations manage environments that include a combination of Juniper's software platforms.
Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most familiar business programs. Progent's Apple-certified Macintosh experts can help you set up Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with colleagues who use Microsoft Windows. Progent's engineers have experience with both Mac and Windows technology and can provide service for environments that mix Apple Macintosh with Microsoft Windows computers with complete resource sharing, or environments which carefully limit sharing between Mac and Windows systems.
Progent can deliver a broad array of cost-effective support services to assist you to deploy, integrate, troubleshoot, and manage desktop PCs and laptops powered by Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer on-premises or online help for individual machines or notebooks or work with your business to plan and implement a large-scale migration to new or updated operating system software and applications. Progent can also supply consultants and technical workers to assist you to prepare for and complete a company move or consolidation designed to cause minimal interruption to your business.
Tracking Service Costs Information Technology Consulting
Exchange 2013 includes major enhancements to the capabilities of its predecessor Exchange 2010 and delivers important innovations as well as a revamped architecture. These improvements affect vital IT areas including manageability, high availability (HA), security and compliance, operational costs, teamwork, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of migrating to Exchange Server 2013, design a cost-effective validation and deployment strategy, and educate your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable remote consulting and support and management services for Microsoft Exchange Server 2013.
Progent's CISSP-certified cybersecurity consultants can help organizations of any size with any facet of IT security. Progent can help implement cost-effective cybersecurity solutions that protect a small business against modern threats or Progent can design, configure, and manage an end-to-end security strategy for hybrid networks that accommodate onsite, remote, and mobile clients sharing IT resources distributed across multiple physical datacenters and various clouds.
Remote 24x7 monitoring, proactive alerts, and periodic analytical reporting are vital to maintaining the health of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of all sizes can get a level of network stability that was previously limited to enterprises. Progent offers several RMM options delivered as low-cost service packages created to help you to identify and resolve a most network problems before they get big enough to disrupt your business.
By using virtual server technology, companies can run multiple virtual machines on one physical server. Virtualization technology enables businesses to enjoy all the advantages of server isolation, while avoiding the expense that goes with buying additional server hardware. Virtualization is the critical technology for private clouds, which provide major advantages such as lowering the costs of hardware, datacenter facilities, and management while enhancing data protection, network reliability, and disaster recovery. Other useful server management technologies are network monitoring software, Microsoft WSUS, and remote system management hardware. Progent's professional server management specialists can help you in all areas of server consolidation and management to allow your business to contain costs and save time.
If you have a company IT system with 10 to 50 desktop clients, Progent's network outsourcing services free your business from over-reliance on single independent consultant while giving you cost-effective and dependable access to high-quality network expertise. By delivering network consulting service when you need it, providing advanced expertise for key applications, delivering value-added services such as 24x7 network monitoring, and charging only for support you receive, Progent gives you an affordable solution for optimizing the productivity of your small office information system. Progent is the intelligent way for small businesses to build and support a robust and secure information system and to benefit from fast access to the skilled consulting ordinarily restricted to businesses who can support a sizeable internal IT organization.