Enlarging your remote workforce may have a major impact on IT infrastructure, security/compliance, and corporate processes. Progent has 20 years of background helping small and mid-size businesses to plan, configure, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Fort Wayne company to pick the appropriate technologies and adhere to leading practices in building and operating a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide services that go from on demand expertise for getting you over challenging IT bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent can assist Fort Wayne, Indiana organizations to succeed with any facet of creating a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, data security, backup/restore solutions, and unified management.

Network Infrastructure for Telecommuters
Integrating the network infrastructure required for a remote work environment can be particularly complicated if you must accommodate a mix of personal hardware like desktop computers and notebooks, Internet routers, and wireless appliances from an assortment of manufacturers and with a mix of OS software and firmware levels. Progent's background delivering remote help for both legacy as well as modern IT products in virtual office venues allows you to make cost-effective use of your existing infrastructure and provides you with fast access to top-tire consultants for making necessary updates. Services offered by Progent to help you to create a high-functioning telecommuting infrastructure include:

  • VPN technology allows you to create a secure tunnel for authorized at-home workers to use IT assets situated at your corporate data center or in a public cloud. Progent can assist your company to configure and maintain VPN connections between your teleworkers and your key IT resources by providing online VPN integration support. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA experts can assist your at-home workers to set up Cisco's AnyConnect software to provide safe VPN tunneling for a broad selection of endpoint devices including Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to view and interact with a data center computer's desktop. This technology gives IT managers significant control over the digital ecosystem of at-home employees and ensures them a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home computer networks to the Internet and typically support VPN connections, local Wi-Fi connectivity, and firewalls. Progent can provide expert online support for integrating home routers from all major vendors. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by the whole family and guests, are frequently utilized by telecommuters to access their Internet router for work. This can create performance and cybersecurity problems. Progent can help businesses to resolve these problems by providing services that include Aironet integration consulting, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti WiFi access point integration help.
  • Internet connectivity solutions impact the performance and availability of connections between at-home workers and the corporate network. Mission-critical processes may demand backup Internet connections in case the primary connection breaks. Progent offers expertise for selecting Internet service providers, selecting appropriate service packages, and integrating high-availability Internet access. See Internet connectivity integration services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing a productive work-from-home environment for your Fort Wayne, Indiana company, call 1-800-993-9400 or go to Contact Progent.



An index of content::


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    Progent can show you how to plan and implement a smooth move to Microsoft Dynamics GP so that you retain your data, improve your security, enhance your analytics, take complete advantage of Microsoft Office support, and reduce business interruption by designing and executing a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports help, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to produce custom business applications and eCommerce solutions that work transparently with Dynamics GP.

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    Windows Enterprise Directory requires significant field experience to configure efficiently across a large corporation. Progentís Microsoft Certified consultants are experienced in planning, deploying, and supporting complex Microsoft Enterprise AD installations. Progentís fields of expertise with Microsoft Windows Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, cleaning up legacy beta software configuration objects in production AD systems, and repair of failed configurations of Active Directory and AD-associated programs.

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    24x7 Remote Technical Support Cisco Help Desk

    The Help Desk Call Center service delivery structure used by Progent's Technical Response Center offers small companies an effective option to reliance on independent service individuals by offering extensive expertise shared by multiple engineering groups, optional 24x7 availability of urgent help, fast escalation to top-level engineers for solving even the most difficult problems, service consistency and reliability, quick follow-up enforced by veteran service administrators, a variety of convenient techniques for initiating support jobs, plus excellent process visibility enabled by ticket tracking and accessible through a web portal.

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    Firepower Support and Integration

    Progent's Cisco-premier CCIE network experts can assist your company to manage your legacy PIX 500 or Cisco ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, integrate, optimize, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services

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    System Center 2016 Orchestrator Help and Support

    Small to middle size companies can now get all the advantages of System Center Operations Manager and in addition have fast access to Progentís Microsoft and Cisco Premier IT consulting professionals. With Progent's affordably priced IT service packages, small and midsize organizations can select a simple Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide small company information systems world-class reliability, security, and performance.

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    SQL Server 2008 Remote Support

    Progent's Microsoft-Premier SQL Server consultants offer an array of support services to assist small and midsize businesses to plan, deploy, administer, and troubleshoot SQL Server 2008 solutions in order to get the optimum business benefit from Microsoft's advanced database management technology. Also, Progent offers assistance with network architecture, enterprise-wide security, and software development to increase the strategic value of your SQL Server 2008 network.

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    Progent's Microsoft-certified consultants offer economical online and onsite consulting expertise, software development, and troubleshooting support for businesses of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.

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    Barracuda Backup Live Backup Technical Support Services

    Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup deployment can incorporate a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which utilizes your existing storage infrastructure. Barracuda Backup safeguards critical business data produced on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to assist you to plan, configure, operate and repair a BDR solution built on Barracuda Backup.

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    Progent's Microsoft-certified failover clustering experts can help you to assess the advantages of adopting Windows Server 2012 clustering to create a powerful fault-tolerant/disaster recovery solution, assist you to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual ones, and show you how to automate the management of clustered servers.

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  • Outsourcing ProSight ESP Endpoint Security
    Hyper-V Security Technical Support Services

    ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering through leading-edge tools incorporated within one agent accessible from a unified control. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP deployment that meets your company's specific requirements and that allows you prove compliance with legal and industry information protection standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require immediate attention. Progent's consultants can also help your company to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware.

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  • Amazon MWS integration Development Firms
    Amazon MWS Integration Firm

    Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, reduce their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and speed up your return on investment.

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  • 24x7 ASA Firewall with Firepower Professional
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    Progentís certified Cisco IT security consultants offer high-level PIX Firewall and ASA Firewall consulting services including infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from compact, plug-and-play desktop devices for small and home businesses to modular enterprise-level appliances, Cisco PIX and ASA Firewalls provide a high level of security, performance, and excellent availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built platform, minimizing possible OS-specific security gaps.

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    E-Mail Guard is Progent's economical antispam and virus protection managed service that offers small businesses enterprise-quality protection against spam, viruses, directory harvesting, and other forms of email-borne assaults on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive library of web-based anti-spam and antivirus services that ward off email attacks before they are able to penetrate the company firewall. Perimeter Manager also lets administrators monitor and manage their email systems, regardless of server vendor, hardware type, or data center location.

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  • Professional Failover Cluster Manager Windows Server 2012
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    Progent's Microsoft-certified failover clustering experts can assist businesses to evaluate the advantages of utilizing Microsoft Windows Server 2012 failover clustering technology to build a powerful high-availability/disaster recovery strategy, assist you to plan and install a Windows Server 2012 system, provide online and on-premises consulting services and technical support for clusters that include physical servers or virtual machines, and help you to streamline the management of clustered servers.

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  • 5520 wireless controller Support Outsourcing
    wireless LAN controller IT Consultants

    Progent can help you to configure Cisco wireless LAN controllers to manage wireless networks of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's modern Wi-Fi controller products. Progent can provide support for physical and software-only Wi-Fi controllers and can help you to decide which version makes sense for your Wi-Fi solution. For Wave 2 wireless controllers, Progent can provide Cisco 3504 wireless controller expertise, Cisco 5520 wireless controller expertise, and Cisco 8540 wireless controller expertise.

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    Progent's Microsoft-certified SQL Server 2017 consultants can assist you to design and carry out an efficient migration from your current SQL Server environment to SQL Server 2017.

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    Progent offers fault tolerant load balancing consulting covering system load balancing, load balanced program, network backbone routing, and content delivery products including F5 Networks 3DNS. fault tolerant load balancing providers for which Progent can provide consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP.

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  • Microsoft Exchange 2010 Migration Services
    24-7 Consultant Services Exchange Server Upgrade

    Progent can provide comprehensive support for every step of your Microsoft Exchange 2010 upgrade including outsourced or co-sourced project management services, site prep, project planning, specification of new software licenses and hardware required, suggested vendor sourcing, pilot verification at customer location or at Progent's test facility, setting up transitional coexistence between Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, deactivating the previous servers, and webinar training for client's IT staff and users.

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