Expanding your telecommuter workforce may have a major impact on network infrastructure, security, and corporate workflows. Progent has 20 years of background helping SMBs to plan, deploy, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Pittsburgh organization to select the right technologies and adhere to best practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent offers services ranging from as-needed expertise for getting you over challenging IT roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Pittsburgh, Pennsylvania businesses to succeed with any aspect of building a high-performing work-at-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, security monitoring, backup/restore solutions, and streamlined management.

Network Infrastructure for Teleworkers
Integrating the network infrastructure required for an at-home workforce can be particularly complex if you have to manage a mix of worker-owned hardware such as desktop computers and notebooks, routers, and Wi-Fi appliances from different vendors and with a mix of OS software and firmware releases. Progent's background delivering online support for both legacy as well as current IT products in virtual office venues allows you to make cost-effective use of your existing network infrastructure and offers ready access to top-tire consultants for implement necessary updates. Services offered by Progent to assist your company to implement a high-functioning telecommuting ecosystem include:

  • Virtual Private Network connectivity allows you to establish a secure connection for authenticated remote workers to access IT resources situated at your corporate data center or in the cloud. Progent can assist you to deploy and manage VPN access between your at-home workforce and your various network resources by providing remote VPN configuration support. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can help your telecommuters to set up Cisco's AnyConnect software for secure VPN connections for a broad range of devices such as Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to see and use a data center computer's desktop. This provides network managers substantial control over the digital ecosystem of telecommuters and ensures remote users a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect home networks to the Internet and support VPN connections, home Wi-Fi networks, and firewall services. Progent offers top-tier remote consulting for integrating home routers from a variety of manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically supporting an entire household and visitors, are frequently used by at-home employees to connect to their router for work. This can cause throughput and cybersecurity problems. Progent can help businesses to mitigate these problems by delivering services that include Cisco Aironet configuration expertise, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi WiFi access point setup assistance.
  • Internet access solutions impact the speed and reliability of connections between at-home workers and the corporate network. Vital applications may demand backup Internet connections in the event the primary connection fails. Progent offers expertise for identifying service providers, choosing appropriate bandwidth and data volume bundles, and integrating fault-tolerant Internet connections. See Internet connectivity integration services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive telecommuter solution for your Pittsburgh, Pennsylvania business, phone 1-800-993-9400 or refer to Contact Progent.

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  • Urgent Microsoft Certified Exchange 2013 Unified communications Help and Support Award Winning MCSE Expert Certified Exchange 2013 Server Professional
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  • Solaris Network Engineer
    Largest Online Technical Support Sun Solaris

    If your business computer system mixes Solaris technology with MS Windows, Progent can show you how to incorporate your IT resources into a cohesive network that allows all your OS platforms to coexist for simple management, transparent information exchange, high reliability, enhanced performance, and strong protection. Progent's Sun Solaris and Microsoft Windows coexistence support offerings feature network infrastructure configuration and service, support for Windows services for UNIX, remote network monitoring and administration, online technical support and troubleshooting, in-person technical support, and Contact Center outsourcing.

  • VMware Site Recovery Manager Failback Consultancy VMware Site Recovery Manager Migration Consulting
  • VoIP Integration Services Cisco VoIP Phones and Unified Messaging Onsite Technical Support
  • Windows 7 Computer Engineer Microsoft Windows 7 Evaluation On-site Support
  • Windows PC Simulation on Mac Consulting Services Windows Emulation for macOS Information Technology Consulting
  • Windows Server 2019 Cluster Operating System Rolling Upgrade Configuration Engineer Windows Server 2019 Clusters Sets

  • Exchange 2019 Hybrid Deployment Configuration
    24x7 Exchange 2019 MCDB Cache Help and Support

    Progent can help you in any phase of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 Core as a host for Exchange; designing high availability system topology for a local, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Windows Hyper-V; setting up HLB; building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook.

  • Windows Server Essentials Upgrade Specialists Windows Server Essentials Hyper-V Specialist
  • Windows Small Business Server 2008 Consultant Services MS Windows Small Business Server Consultant Services
  • Windows Small Business Server 2008 Engineer Engineers Microsoft Small Business Server 2008
  • Offsite Workforce Pittsburgh Consulting Experts - Setup Consulting Experts Pittsburgh International Airport PIT
  • Work from Home Employees Consulting and Support Services - Pittsburgh - Call Desk Outsourcing Expertise Allegheny County Pennsylvania Pittsburgh Work at Home Employees Call Desk Solutions Consulting Experts Allegheny County Pennsylvania
  • Remote Workers Pittsburgh Consulting and Support Services - Setup Consultants Allegheny County Pennsylvania
  • wireless IP phones and CUCM Technology Consulting Services Cisco Expert Wi-Fi IP phone integration Integration
  • Work from Home Employees Expertise in Pittsburgh - Setup Expertise Pittsburgh
  • wireless controller Specialists Top Rated Computer Consultant Flex Series Wireless Controller

  • Windows 2003 Setup and Support
    Consulting Services Microsoft Windows 2003

    Progent's Microsoft-certified Windows 2003 Server consultants can provide computer help and expert consulting for the complete family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows 2003 migration, integration, update, and maintenance offerings include network planning, deployment, project management, in-person and remote network support and troubleshooting, Help Desk outsourcing, expert security services, comprehensive outsourcing, and expert co-sourcing.

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