Enlarging your telecommuter workforce can have a major effect on network architecture, cybersecurity, and corporate workflows. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your St. Paul company to pick the right technologies and follow best practices in creating and maintaining a secure virtual ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent offers services that go from as-needed guidance for helping you past challenging technical bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can help St. Paul, Minnesota businesses to succeed with any aspect of creating a high-performing work-at-home ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, cybersecurity, data protection solutions, and centralized management.

Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure needed to support an at-home workforce can be particularly complex if you must manage a combination of worker-owned equipment such as PCs and notebooks, routers, and wireless appliances from various vendors and with a variety of OS software and firmware levels. Progent's experience delivering remote support for both outdated as well as modern IT products in remote office venues allows you to make cost-effective use of your existing network infrastructure and offers ready access to expertise for making necessary updates. Services available from Progent to help your company to create a productive work-at-home infrastructure include:

  • Virtual Private Network technology allows you to create a safe tunnel for authorized remote employees to use IT assets located at your corporate datacenter or in a public cloud. Progent's consultants can assist you to deploy and maintain VPN access between your teleworkers and your various network resources by providing online VPN integration support. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can help your remote workers to utilize Cisco's popular AnyConnect software to provide secure VPN connections for a broad range of devices such as Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable a teleworker to see and use a data center PC's desktop. This gives IT managers more control over the digital ecosystem of telecommuters and ensures remote users a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect home networks to the Internet and support VPN tunnels, home Wi-Fi connectivity, and firewalls. Progent offers expert online consulting for deploying home routers from a range of manufacturers. See router integration support from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by an entire household and guests, are commonly utilized by at-home employees to access their Internet router for work. This can create performance as well as cybersecurity problems. Progent can assist you to resolve these problems by delivering services that include Aironet integration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti wireless access point integration assistance.
  • Internet access solutions impact the performance and availability of connections between at-home workers and the company network. Line-of-business applications may require backup Internet connections in case the primary connection breaks. Progent offers expertise for selecting service providers, picking appropriate bandwidth and data volume packages, and integrating fault-tolerant Internet access. Refer to Internet access solutions.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your St. Paul, Minnesota company, call 1-800-993-9400 or go to Contact Progent.

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  • Consultant Services Microsoft Firewall
    Microsoft ISA 2004 Server Computer Consultant

    Progent's certified Internet Security and Acceleration Server consultants have long experience configuring Microsoft ISA Server-based security installations for IT networks with many sites, remote users, and line-of-business web applications. Progent's Microsoft Firewall consultants can help your small business in designing and implementing an installation of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without adversely limiting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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  • VMware Site Recovery Manager Migration Engineers
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    VMware's market leading Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and test a repeatable process for restoring applications and services quickly following an outage. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also enables transparent testing for site recovery, upgrades and patches and can generate reports to confirm full service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, configure, test and manage a DR system based on VMware Site Recovery Manager.

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  • Microsoft Certified Home Based Virtual Office
    Contract Network Engineers

    Progent is looking for a range of full-time workers such as solutions-driven Microsoft Certified Systems Engineers; system consultants who have Cisco CCDP or CCIE certification; and consultants for fault-tolerant system architecture with experience in mobile connectivity, wireless integration, high-availability environments, business continuity planning, data preservation, and VMware technology. Progent is also seeking desktop support technicians, remote service specialists, and CISSP or CISM accredited security professionals. We are also looking for veteran managers and administrators able to operate effectively in our dynamic, virtual office model. Progent works with independent consultants who have proven expertise and working experience in important information technology topics outside Progent's primary technical concentration. Progent's Experts Team employs contractors who offer advice and programming support for line-of-business solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have in-depth knowledge of non-Microsoft platforms such as Linux, Macintosh, or Solaris, or offer expert help in areas such as telecom, web site design, EDI, web commerce, or dbm programming. Independent consultants certified by us coordinate with Progent's in-house professionals to provide comprehensive IT services for small business networks.

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  • Les Kent has a 35-year track record of effective network integration, corporate administration, marketing, and operations. He has shown a knack for developing elegant information technology solutions in his roles as as a network architect, application developer, project manager, deployment expert, and problem solver for small companies, start-ups, and major enterprises.

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  • Windows and Linux Support
    Windows and Linux Support and Integration

    If your company computer system mixes Linux platforms with Windows, Progent can help you to integrate your IT resources into a cohesive environment that permits all your operating systems to coexist for easy management, transparent information exchange, high reliability, superior performance, and strong protection. Progent's Linux and Windows integration support offerings include network architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote network support and repair, in-person technical support, and Help Desk outsourcing.

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  • Consult QTS/Herakles Data Center
    Engineer QTS Sacramento Colocation Center

    The QTS (formerly Herakles) Colocation Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation facility or if your company is planning on migrating your main or disaster recovery system to Herakles/QTS, Progent can provide a variety of cost-effective consulting services including data center migration, equipment deployment and upgrades, network improvements, comprehensive project management, virtualization expertise, remote network monitoring, automated system administration, software programming, disaster recovery solutions, security evaluation, and the support of Progent's Test Lab.

  • Windows Server 2012 R2 Network Consultants Windows Server 2012R2 Hyper-V Onsite Technical Support
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  • Catalyst 6800 Switch Integration Services
    After Hours CCNP Certified Network Consultant Catalyst 2960 Switch

    With the Catalyst line of switches for small and mid-size businesses, Cisco enables organizations to gain all the benefits of adding intelligent services into their IT infrastructures. Cisco's switch product line makes it possible to deploy capabilities that make your network infrastructure highly available to handle time-critical requirements, scalable to support growth, safe enough to guard restricted data, and capable of prioritizing and managing traffic flows to optimize network performance. Progent's CCIE and CCNP certified consultants can show you how to pick out and deploy Cisco switches that make sense for your company. Also, Progent's CISM and CISSP certified security specialists can help you create a strategic protection plan and configure Cisco Catalyst switches so they help support your security policies. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2940 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.

  • Windows Server 2012R2 Multitenancy Remote Support Services Windows Server 2012R2 upgrade Specialists
  • Windows Server 2016 Remote Technical Support Twin Cities Windows Server 2016 IT Specialist Twin Cities
  • Windows Server 2019 Hybrid Solutions Network Consultants Windows Server 2019 with Linux Network Consultants
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  • Linux Network Monitoring Technical Consultant
    Nagios for Linux Specialist

    Nagios and MRTG are useful, free monitoring tools that run on the Linux OS and can be used to monitor UNIX networks, Microsoft Windows networks, or mixed-platform systems in which Linux and MS Windows coexist. Nagios allows system support engineers to monitor system services including POP3, HTTP, SSH, and NNTP. MRTG permits you to graph the bandwidth through SNMP-enabled network devices including servers, routers, and switches. Progent's system monitoring experts can show you how to use both these utilities to streamline and repair your computer network.

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  • 500 Router Support
    Integrated Services Routers Specialists

    Cisco has designed an extensive product line of routers including routers designed to deliver the protection, performance, and reliability required by customers ranging from small offices to global enterprises. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system uptime. Progent can help you choose and configure Cisco routers to establish a solid foundation for your IT system and to make it economical to expand as you support new users, open new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS operating system, such as the Cisco 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Routers.

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