Expanding your telecommuter workforce can have a major impact on IT infrastructure, security/compliance, and company processes. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, manage, tune, and debug IT networks that incorporate at-home workers. Progent can assist your Toledo company to pick the appropriate technologies and adhere to leading practices in creating and operating a safe virtual solution for teleworkers that promotes collaboration and delivers top value. Progent can provide support services that go from on demand guidance for getting you over challenging IT bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent can assist Toledo, Ohio organizations to with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, security and compliance, data protection solutions, and unified management.

Infrastructure for Teleworkers
Setting up the network infrastructure needed to support an at-home work environment can be especially complex if you must accommodate a mix of personal hardware like PCs and notebooks, Internet routers, and Wi-Fi APs from different manufacturers and with a mix of operating systems and firmware releases. Progent's experience delivering remote support for both outdated as well as current technologies in remote office solutions allows you to make cost-effective use of your available infrastructure and offers fast access to top-tire consultants for making essential updates. Services offered by Progent to assist you to implement a high-functioning telecommuting infrastructure include:

  • Virtual Private Network connectivity allows you to establish a secure connection for authenticated remote employees to use IT assets located at your company data center or in a public cloud. Progent can help your company to configure and manage VPN connections between your teleworkers and your key network resources by providing remote VPN integration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can help your at-home workers to utilize Cisco's popular AnyConnect client software for safe VPN connections for a wide selection of endpoint devices such as Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to view and interact with a data center computer's desktop. This technology gives IT managers significant control over the digital environment of at-home employees and ensures remote users a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home networks to the Internet and support VPN connections, local Wi-Fi networks, and firewalls. Progent offers expert online support for integrating home routers from a variety of manufacturers. See router integration support from Cisco-certified consultants.
  • Home Wireless networks, typically supporting an entire household and guests, are frequently used by telecommuters to access their Internet router for work. This can cause performance as well as cybersecurity issues. Progent can help you to mitigate these issues by delivering services that include Aironet integration expertise, Cisco-certified Meraki wireless installation consulting, and Ubiquiti WiFi AP integration assistance.
  • Internet access solutions impact the performance and availability of connections between at-home workers and the company network. Vital processes might demand backup Internet access in case the normal connection fails. Progent can provide guidance for selecting ISPs, selecting appropriate service offerings, and setting up redundant Internet connections. See Internet connectivity solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient work-from-home solution for your Toledo, Ohio business, phone 1-800-993-9400 or visit Contact Progent.

An index of content::

  • 24 Hour Certified Cybersecurity Management Professional
    Specialists Security Management

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    Consult Solaris

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    Progent has been delivering SharePoint support since the initial product was published over a a dozen years, and Progent has the breadth and depth of technical knowledge to assist organizations of all sizes to design and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that bring significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from another collaboration environment; decide if an in-house, Cloud-based or hybrid configuration is most sensible for your busi9ness; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management services or can assist in individual jobs related to your SharePoint 2013 deployment.

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    Progent provides live online instruction for an array of desktop apps and environments including Office and Office 365 Excel, Word, PowerPoint and Project plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training offers the advantages of traditional physical classroom seminars, such as immediate interaction between clients and trainers, but avoids the costs of transportation and the hassle of attempting to synchronize the schedules of multiple trainees. Offered to single students or groups of all sizes, Progent's live online instruction allows the trainer to run the class from an online office while the students can be dispersed throughout an office or across the the U.S. Virtual training deploys proven teaching mechanisms such as virtual white boards, real-time questions, and collaborative desktops. Classes can be brief and targeted to specialized topics or extended in time and broader in coverage.

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    By using virtual server technology, businesses can operate many virtual servers on a single physical server. Virtual server technology enables businesses to enjoy all the benefits of server isolation, but without the expense associated with buying extra server equipment. Virtual servers are the enabling technology for building private clouds, which offer major benefits such as reducing the costs of hardware, datacenter facilities, and administration while enhancing data security, network reliability, and disaster recovery. Other important server management technologies include server monitoring utilities, Microsoft WSUS, and remote system management cards. Progent's certified server management experts can help you in all aspects of server consolidation and administration to enable your business to cut costs and conserve time.

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    Progent's Apple Mac experts can support the creative facets of Mac computing by providing help services and training in imaging, sound, and video. Progent's support professionals can provide expertise in a variety of Apple Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.

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    Progentís fault tolerant network experts offer non-stop computing support, disaster recovery services, network load balancing, high-availability interoffice access, 24x7 Internet interface design, fault-tolerant data center services, and other fault-tolerant networking services to show your organization design a non-stop environment for mission-critical applications. Progent possesses the experience to develop economical, non-stop systems by deploying the evolving library of Microsoft Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco authorized engineers can show you how to you build a high-availability mutli-site network with a completely redundant Internet connection and efficient system load balancing.

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    Progent's certified Microsoft Office and Office 365 experts can help companies of any size to integrate Office desktop and Office 365 apps including Office Excel, Office Word, PowerPoint, Outlook, Access, Project and Publisher into a cohesive productivity solution that offers fast ROI and promotes better business results. Progent can assist you to integrate Microsoft Office or Office 365 apps with one another and with other key Microsoft platforms such as SharePoint Server, Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent's consultants can also help you to fix compatibility problems between various releases of Office desktop and offers customized online instruction to individual users or groups.

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    Progentís wireless consultants can help small organizations design, select, pilot, deploy and maintain protected building-to-building wireless bridges that integrate seamlessly into your existing network while offering a degree of security that matches or excels wireline connections. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to select and deploy the wireless connectivity technology that align best your company needs.

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  • NetApp MetroCluster Synchronous Replication Specialist
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    NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with continual replication to provide rapid, zero data loss disaster recovery between sites located up to 185 miles (300km) apart from each other. Progent's roster of seasoned network experts can assist you to plan, configure, manage, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that aligns with your technical requirements and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by providing guidance with procedures like assigning disk pools and shelf IDs, determining aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and verifying your disaster recovery system to prove compliance with industry standards and regulatory mandates.

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    24x7x365 Amazon AWS enterprise hybrid cloud solutions Development Firm

    Progent offers affordable online support to assist businesses to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, architectural design and review, testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security strategies.

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  • Urgent Firewall Configure Juniper Junos Management 24-Hour Juniper Junos CLI Network Security Auditor
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  • Top Quality Technical Support Services Remote Wireless Site Survey
    Wi-Fi RF Spectrum Analysis for Wi-Fi Network Engineer

    Progentís Wireless Site Survey makes it easy to plan and install a WiFi LAN adapted to your environment, offering you a wireless solution that delivers the reception, speed, capacity, Quality of Service, security, and hand-off ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed onsite service.

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  • VMM 2016 Management Server On-site Support SCVMM 2016 and VMware ESXi Consulting Services

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    Consultant Services microsoft operations manager 2016

    System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable availability for key applications by offering unified, mixed-platform tracking of IT resources deployed across on-premises datacenters and private and public clouds. Progent's consulting team can provide world-class online and onsite support to help businesses of any size to design, integrate, tune, update and troubleshoot SCOM 2016 solutions. Progent can help you to move to Operations Manager 2016 from older releases of Operations Manager or from other monitoring platforms, or combine a variety of monitoring tools into a unified infrastructure management solution. Progent can also help you expand your SCOM 2016 scope to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.

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    SCCM Cloud Integration Technology Consulting

    Configuration Manager automates software deployment and updating, streamlines security and compliance settings control, keeps track of network assets, guards against corporate data leakage, provides health monitoring, allows secure end-user self service, and offers a common point of control for managing multi-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud specialists can help businesses of any size with any aspect of planning, implementing, operating and repairing a SCCM deployment for on-premises, cloud, or hybrid environments.

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  • CRISC Certified Specialist
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    Progent's disaster recovery support and business continuity consultants can help you create a disaster recovery plan in case of an IT system disaster. Progent can help you create a complete disaster recovery strategy that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, high-availability system architecture that takes into account reliability issues covering a wide array of infrastructure technologies and procedures.

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  • SQL Server 2019 Express Computer Consultant
    Outsourcing SQL Server 2019 Performance Tuning

    Progent's Microsoft-certified SQL Server 2019 consultants can assist you to assess the advantages for migrating to SQL Server 2019 and can provide fast remote or on-premises access to consulting experts in solution design and deployment, application development, SQL Server management, and cybersecurity.

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  • SharePoint Server 2010 Specialist
    Largest SharePoint Foundation Network Consultant

    Progent's Microsoft consultants offer affordable online technical support and development services to help your business to plan, deploy, administer, and troubleshoot Microsoft SharePoint 2010 installations that can include web sites that can function as portals, extranets, document and media management tools, blogs, data marts, business analytics, enterprise search, Visio-driven workflows, and other tools to promote and improve information sharing. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party databases and with Microsoft's popular office productivity applications including Excel, Word, Outlook, and Project. Progent can help you to migrate from previous releases of SharePoint or move a mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.

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