Enlarging your remote workforce may have a major impact on IT infrastructure, security, and company culture. Progent has two decades of experience helping small and mid-size businesses to plan, configure, administer, optimize, and debug IT networks that support work-from-home employees. Progent can help your Walnut Creek organization to pick the right tools and adhere to best practices in building and operating a secure virtual solution for teleworkers that promotes teamwork and delivers maximum value. Progent offers support services ranging from on demand guidance for helping you past occasional technical bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Walnut Creek, California companies to succeed with any aspect of building a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, security monitoring, backup/restore solutions, and streamlined management.

Network Infrastructure for a Remote Workforce
Setting up the network infrastructure required to support a remote work environment can be particularly complicated if you must accommodate a mix of worker-owned hardware like desktop computers and notebooks, Internet routers, and Wi-Fi appliances from various vendors and with a variety of OS software and firmware levels. Progent's background delivering remote support for both legacy and modern IT products in remote office venues allows you to make cost-effective use of your existing network infrastructure and provides you with fast access to expertise for implement essential updates. Support services available from Progent to help your company to create a productive telecommuting infrastructure include:

  • Virtual Private Network (VPN) technology makes it possible to establish a secure connection for authorized remote workers to use IT assets located at your company data center or in the cloud. Progent can help you to configure and maintain VPN connections between your teleworkers and your key IT resources by providing online VPN configuration support. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA consultants can help your at-home workers to set up Cisco's AnyConnect software to provide safe VPN connections for a wide range of devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to see and use a data center computer's desktop. This provides IT managers substantial control over the computing ecosystem of at-home employees and offers them a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home networks to the Internet and support VPN tunnels, local wireless connectivity, and firewalls. Progent can provide expert remote support for setting up home routers from a range of manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting an entire household and visitors, are frequently utilized by at-home employees to connect to their Internet router for work. This can cause throughput as well as cybersecurity issues. Progent can help you to resolve these issues by delivering services that include Cisco Aironet configuration consulting, Cisco Meraki WiFi installation consulting, and Ubiquiti wireless access point setup assistance.
  • Internet connectivity methods affect the speed and availability of connections between telecommuters and the corporate data center. Business-critical applications might demand redundant Internet connections in the event the primary connection fails. Progent offers expertise for picking service providers, choosing sensible bandwidth and data volume packages, and configuring high-availability Internet connections. Refer to Internet connectivity solutions.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Walnut Creek, California business, call 1-800-993-9400 or visit Contact Progent.



An index of content::



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    Microsoft Exchange 2010 Upgrade Consultants

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    Progent can assist small and mid-size organizations to deploy and debug video conferencing solutions to enable their at-home employees to communicate productively with teammates and clients.

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    Windows Server 2008 R2 offers high levels of performance, protection, fault tolerance, expandability, and flexibility that improve output of local, remote, and mobile users. Progent's Microsoft-certified professionals can deliver cost-effective online consulting, technical support, and education services to assist you to design, execute, and maintain Microsoft Windows Server 2008 R2 in order to add significant business value to your network.

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    System Center Configuration Manager 2016 automates application and device deployment and updating, streamlines security and compliance settings control, inventories network resources, protects against corporate data leakage, performs network health monitoring, enables secure end-user self service, and delivers a single control mechanism for administering multi-operating system networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration experts can assist your organization with any aspect of designing, implementing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.

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    Progent's Cisco certified Wi-Fi experts can provide economical remote and on-premises support for both legacy and modern Wave 2 Aironet wireless access points (APs) and Progent can help your business to plan and maintain Wi-Fi environments that include indoor and outside/industrial Aironet APs.

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    Progent offers access to the cost-effective services of online Internet connectivity consultants to assist your organization to evaluate or enhance your Internet services so your Internet access solution aligns with your business requirements. Support services provided by Progent's engineers include evaluation of your current bandwidth use, carrier and plan comparison and ordering, network provisioning, and overseeing a smooth switchover to a different ISP and/or service arrangement. Network provisioning can include optimizing existing routers and switches and deploying new ones, setting up firewalls, and designing fault-tolerant BGP configurations.

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    Progent's Microsoft certified experts provide several service programs to help mid-size and large businesses develop an efficient and productive internal Network Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process study and improvement, management reporting, training of internal personnel, and documentation of processes. Progent's Software Selection and Integration Support Services help companies analyze the various top level Help Desk application programs available and determine what packages may be too expensive, lack key functions, or align badly with your company's business goals. Progent also provides short-term staffing for organizations who need to augment their in-house Help Desk staff for occasional projects or to fill in for vacationing or incapacitated personnel.

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  • Forefront Threat Management Gateway Technology Consulting Services
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    Forefront Threat Management Gateway builds on the powerful security technologies of Microsoft ISA Server and provides a centrally managed Internet gateway that acts as a single-server platform for a variety of security features such as an application layer and network layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security logging and reporting features, permits customized reports powered by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft-certified engineers can help you to plan and execute test and production deployments; interface Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also help your organization to upgrade smoothly to Forefront TMG 2010 from any version of ISA Server.

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    Progent's Cisco-certified wireless networking experts offer remote and on-premises consulting and support services to assist you to plan, install, manage, optimize, and debug Wi-Fi networks that utilize Cisco's Meraki APs. Progent's consultants can also help you to plan and deploy hybrid networks that combine on-premises and cloud-hosted services and that deliver easy access, enhanced security and compliance, unified management, and consistent operation for all your wired and wireless devices.

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    Progent's Citrix-certified experts can help you to plan, deploy, administer, and troubleshoot a virtualized application delivery and management system based on XenApp. Progent's Cisco CCIE network engineers can help you enhance your network for delivering server-side and client-side applications, and Progent's datacenter support experts can help your organization to administer and maintain an off-site datacenter that features high availability, advanced security, and rapid disaster recovery.

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    Server growth wreaks havoc on network budgets and administrative resources. Server consolidation via a virtual architecture offers lower total cost of ownership of servers and quicker return on investment, more leveraged use of servers, streamlined operations, increased network availability, and easier management. Common uses for virtual machines include resource consolidation, economical platforms for mission-critical legacy software running on outdated operating systems, and inexpensive isolation of software development or pilot testing environments from on-line systems.

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    Progent can show you how to plan and implement a smooth migration to Dynamics GP so that you retain your information, strengthen your security, enhance your management reporting, take full advantage of Microsoft Office support, and minimize business interruption by creating and executing a sensible migration strategy. Progent can also help train new Dynamics GP users so you don't lose productivity. Progent can enhance your financial reports and management analytics by offering Crystal Reports help, FRx programming, and Microsoft Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to produce custom business software and eCommerce solutions that integrate transparently with Dynamics GP.

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    Progent's Linux consulting experts provide small and mid-size businesses and developers support for managing and maintaining Linux systems that run with Microsoft-based technology. Progent offers your organization access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of experience provides you with an easy one-stop consulting firm to help you build and manage a protected and reliable mixed-platform network and communications solution that supports Linux and Microsoft coexistence by integrating MS Windows with leading Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

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    Progentís Microsoft certified consultants provide a range of consulting services for Dynamics GP. Dynamics GP/Great Plains is an accounting and business analysis platform built, like all Microsoft financial solutions, on the scalable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to deploy and configure, and with its segmented design you are able to license only the functions you currently need, with the ability to expand clients and enlarge capabilities in the future. Progentís Microsoft Dynamics GP consulting experts can show you how to deploy, customize and manage the current release of Microsoft Dynamics GP or upgrade efficiently from an earlier edition.

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