Additional Topics of Interest

Access to External Support Databases Computer Consultancy Company
Problem Escalation Through Teamwork Small Business Networking

Progent's team of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on industry background, at the front lines of IT service, executing a broad range of IT projects for an extensive mix of businesses. Every Progent consultant shares a refined set of personal best practices which are combined into shared leading practices training that Progent instills in its support team. This ensures that you get not only expert IT capability, but also a support engineer with field-tested methods for using technical knowledge to solve actual network problems rapidly.

Top Quality At Home Workforce IT Consultants
Offsite Workforce Support and Setup

Progent has 20 years of experience helping small and mid-size companies to design, implement, optimize, manage, and debug IT networks that incorporate a remote workforce.

IT asset documentation management Professional
Consultants ProSight client credential management

ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you're planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it.

Exchange Server 2000 Support Outsourcing
Top Support Outsourcing Exchange 2000 Server Upgrade

Progent is one of the most expert network support companies for integrating e-mail solutions powered by Exchange 2000. Progent specializes in helping small and mid-size businesses get all the benefits of Microsoft Exchange 2000 under typical scenarios including upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.

Wi-Fi VoIP phone integration Support and Integration
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Security Technical Support Services

Progent's Cisco-certified wireless integration consulting experts can help you to deploy, administer, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.

ProSight Ransomware Protection Professional
IT Services Computer Virus Forensics

ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior analysis technology by SentinelOne to defend endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to manage the entire threat lifecycle including blocking, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks.

Catalyst Wi-Fi 6 and Wi-Fi 6E AP Configuration Information Technology Consulting
Cisco Catalyst WiFi Management IT Services

Progent's Cisco-certified Catalyst 9100 Series 802.11ax WAP experts can provide economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless APs.

Meraki Air Marshal Support and Setup
Meraki MR72 Access Point IT Consultants

Progent's Cisco Meraki wireless access point experts offer remote and onsite support services to help organizations of any size to design, deploy, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to configure and support Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology such as switches, routers and firewalls to create a cohesive ecosystem that delivers the same connectivity, responsiveness, security, ease of management and availability for wired and Wi-Fi clients irrespective of their location or computing device.

Extended Call Desk Costs Support
24x7 Shared Service Desk Economics Remote Troubleshooting

Progent's Help Desk outsourcing and co-sourcing service programs allow companies to cut costs, enhance productivity, and adapt quickly to sudden changes in economic environments.