Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Android, and other personal devices.
Progent can help companies of any size to move all or part of their computing infrastructure to Microsoft Azure. This can simplify network administration and reduce hardware investments. Microsoft Azure offers a wealth of cloud services and Progent can help you to evaluate the benefits and limitations of different cloud computing architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and resources and ensure you sidestep the common errors small organizations make when migrating to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN connections and also to manage iPhones and iPads and Android smartphones and tablets.
With the Catalyst line of switches for small and mid-size companies, Cisco enables organizations to realize the full benefits of adding smart traffic control into their IT infrastructures. Cisco's switching product line allows you to deploy capabilities to make your IT network highly available to accommodate real-time needs, expandable to support future growth, secure enough to protect restricted information, and capable of prioritizing and managing traffic flows to optimize system performance. Progent's CCIE certified consultants can show you how to pick out and integrate Cisco switches that make sense for your business. Also, Progent's certified security consultants can show you how to develop a comprehensive security plan and set up Cisco switches so they help support your security strategy. Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2940 switches, Cisco Catalyst 3560 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 switches.
Microsoft Windows Server Update Services allows IT managers to deploy and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can completely and effortlessly manage the installation of updates that are published through Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial setup of Microsoft Software Update Services such as designing the Microsoft Software Update Services deployment, setting up user's workstations, establishing the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container appropriate for your system environment.
SQL Server 2016 introduces significant enhancements in performance, capacity, data security, uptime, BOYD integration, plus integrated BI. New features include PolyBase for handling structured and unstructured files simultaneously for big data applications, Hadoop support, Row-level Security, Mobile Reports, and seamless management of on-premises and cloud resources. Progent's Microsoft-certified consulting team can deliver online and on-premises support to help businesses of all sizes to deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager.
Progent uses a sophisticated support reporting system that stores and formats complete documentation for all billed support activities. Unlike many independent consultants or small service firms who provide minimal documentation or specifics of tasks done, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support documentation transmitted by each staff member to every customer. The practice of detailing and archiving support records results in more effective support and eliminates a slew of typical misfortunes such as when a support client is virtually held captive to a consultant who won't release the keys to the kingdom.
If you want to revamp your corporate web site, build internal webs for applications such as human resources or worker education, design a powerful web presence for a new venture, or generate enterprise-class, data-driven custom web applications, Progent can supply talented and proven web designers. Progent's experts can also show you how to build and manage a secure, robust server and communications infrastructure, including off-site and wireless access, to support your web tools.
SQL Server 2005 offers powerful, familiar tools to computer experts as well as to information workers, lessening the difficulty of creating, integrating, managing, and using enterprise data and database applications in environments ranging from mobile devices to corporate information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with real-world experience and wide knowledge in planning and deploying data-driven, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent's Cisco-premier CCIE network experts can assist your company to maintain your current PIX or Cisco ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, tune, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
Progent's Cisco CCIE wireless infrastructure consultants can provide online or on-premises configuration and debugging services to help you to design, implement, upgrade, optimize, administer and troubleshoot Aironet wireless AP deployments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity foundation that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi APs to accommodate your unique office layout, building structure, and anticipated workloads.
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior machine learning tools from SentinelOne to defend endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily evade traditional signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to automate the entire malware attack lifecycle including filtering, identification, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against new threats.
Progent's high availability system experts provide reliability consulting, disaster recovery services, system load balancing, high-availability interoffice access, fault-tolerant Internet architecture design, non-stop data center support, and other fault-tolerant operations consulting to help your organization configure a 24x7 network for line-of-business applications. Progent possesses the background to design affordable, high-availability systems by utilizing the evolving library of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. Progent's Microsoft and Cisco certified engineers can show you how to you build a fault tolerant mutli-site network with a completely redundant Internet interface and intelligent network load balancing.
Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, enhancing and fixing Microsoft SCOM solutions and can provide companies of any size advanced online or on-premises consulting support for SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on leading practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix critical problems detected by System Center 2012 Operations Manager.
Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all aspects of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are provided at a substantial discount off Progent's regular desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging issues.
Cisco's security and offsite access technology for small organizations represent a full line of manageable security solutions to help safeguard your wired and wireless network infrastructure. Cisco's VPN product family features switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who are able to assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that fit best with your company goals.
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and Symantec VPN products including the Symantec Raptor and Symantec VelociRaptor line or help you upgrade to newer firewall technology. Progent can also help you create and implement a complete security plan that can include firewall/VPN devices and utilities, managed security and virus defense services, system monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your single source for on-going technical support, administration, training, and security consulting.
Progent's Microsoft-certified failover clustering experts can assist companies of all sizes to assess the benefits of adopting Microsoft Windows Server 2012 clustering to create a powerful fault-tolerant/disaster recovery solution, help your organization to design and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual machines, and show you how to automate the management of clustered servers.
Progent's Network Help Desk Call Center Outsourcing Support Services for desktop technical support are designed specifically for small businesses who need immediate availability of a Help Desk Service Center with professional phone support and full escalation capability but who have to work within a modest information technology budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Optional Remote Access Provisioning, System Assessment, Expert Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.
Before Progent's Microsoft Operations Manager solution, system issues were handled reactively, once users complained about them. With the benefit of proactive, computer generated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to ward off server problems before they grow to be critical enough to impact network availability. Because of MOM, Progent can deal with looming problems before customers know that the problems exist. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to deliver small business networks enterprise-class availability, security and performance.
Progent's Symantec consultants can help you support legacy Symantec firewall and Symantec VPN products including the Raptor and VelociRaptor line or show you how to migrate to more recent firewall technology. Progent can also enable you to create and execute a complete security plan that can incorporate firewall/VPN devices and software, managed security and network defense services, system monitoring products, and formal policies and processes. Progent has the expertise to be your single source for continuing technical support, administration, education, and security consulting.
For desktop and application virtualization, Progent offers the support of a Citrix XenDesktop expert who can help your company to plan a XenDesktop environment that maximizes the strategic impact of your information system; configure XenDesktop technology with your physical and virtual servers, end-user computers, and peripherals; migrate your existing desktop virtualization software to current releases of XenDesktop; and provide comprehensive online technical support. Progent can also instruct your IT staff to follow industry leading practices to maintain your XenDesktop solution efficiently.
Progent's Microsoft-certified engineers can help you to update your application servers and/or workstations from 32 bits to 64 bits. Progent can assist you to understand the risks and advantages of moving to 64-bit processing, design an affordable upgrade strategy that minimizes operational interruptions, and offer economical, professional remote help to aid your organization to configure 64-bit operating systems and application programs on your current hardware.
Progent's ransomware experts can help you to assess your ransomware defenses, remotely monitor and protect your IT environment, help with negotiating a settlement with a threat actor, and rebuild a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis tools by SentinelOne to defend endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely get by traditional signature-based anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a single platform to manage the complete malware attack lifecycle including filtering, identification, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks.
Onsite Technical Support SharePoint InfoPath Forms Services
Progent provides Microsoft Windows 2003 Cluster Server expertise to help your organization utilize fault-tolerant clustered servers that can provide 100% uptime. Windows cluster servers for non-stop systems include Windows Cluster Server, Microsoft SQL Server Cluster, and Exchange Server Cluster. By helping you build non-stop clustered server solutions powered by Microsoft Windows Server 2003 Cluster, Progent's Certified Windows professionals ensure that your zero-downtime clustered servers are configured to maximize the competitive advantage of your information network.
Progent's Ekahau-certified Wi-Fi consultants can help your business to plan, install, enhance, manage and debug a Wi-Fi network optimized for your facilities. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal analysis.
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and medium-size organizations. A Barracuda Backup deployment can incorporate a purpose-built hardware storage device built by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage hardware. Barracuda Backup safeguards vital company data generated locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to assist your business to plan, integrate, operate and troubleshoot a BDR solution based on Barracuda technology.
Progent can assist your IT team to plan and administer hybrid ecosystems that support Windows and Linux systems and apps in both cloud-based systems or in hybrid topologies that seamlessly combine on-premises IT assets as well as one or more cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud migration services that include Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of background delivering high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.
Years of experience providing Microsoft support and Cisco technology consulting has allowed Progent to build a unique ability for serving branch offices that require network help with the responsiveness associated with with small organizations but which includes effective communications, thorough documentation, and compliance with enterprise IT standards. If your enterprise maintains a sales office located anywhere in California or any area served by Progent's consultants, Progent can provide a broad array of in-person and off-site IT consulting services and network design assistance.
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, implementing, optimizing and fixing SCOM environments and offer companies of any size expert online or on-premises consulting support for SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can provide fast remote or onsite troubleshooting to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.
Progent's Meraki wireless access point consultants offer online and onsite support services to help businesses of all sizes to plan, deploy, manage, upgrade or debug Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to configure and manage Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless network infrastructure that delivers identical access, responsiveness, security compliance, manageability and availability for wired and wireless clients irrespective of their mobility or computing device.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and include centralized management of advanced security capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and execute an efficient upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's cloud-based services to build and centrally manage IT environments that include branch offices, data centers, private clouds and public clouds.
Progent's Cisco-certified CCIE network engineers can help your company to maintain your existing PIX or ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, configure, optimize, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to design specialized line-of-business applications and eCommerce environments that integrate seamlessly with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting services can show you how to create reports that let you track your business more effectively, transforming uncooked data into useful understanding of your business.
Catalyst line of wireless controllers streamline the administration of Wi-Fi networks by unifying the provisioning and management of Wi-Fi APs, optimizing Wi-Fi performance by limiting the effect of radio frequency congestion, improving Wi-Fi availability with rapid failover, and hardening data security by identifying cyber threats and analyzing traffic content based on user class and location. Progent can help you to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi environment or implement an efficient migration to Cisco's modern Wi-Fi controller solutions.
Progent's certified Windows 2003 Server engineers offer computer support and expert consulting services for the complete line of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Windows 2000 Server. Progent's Windows 2003 upgrade, configuration, update, and maintenance offerings include system planning, deployment, project management, on-site and off-site network support and troubleshooting, Help Desk outsourcing, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.
Altaro VM Backup from Hornetsecurity offers small organizations a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also enables low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite services to assist you to design, deploy, optimize and troubleshoot a comprehensive backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Progent's Meraki wireless AP experts provide online and on-premises support services to help organizations of any size to design, deploy, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki APs. Progent can assist you to configure and support Meraki-based wireless networks for environments that can range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco products such as switches, ASR routers and firewalls to create a cohesive network infrastructure that delivers the same access, responsiveness, security, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or device.
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting services to assist businesses of all sizes to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.