Progent's Microsoft certified consultants offer small and medium size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install important applications rapidly and reliably to appropriate users, lower product expense and adhere to licensing agreements by understanding usage profiles, enhance Windows security by improving your knowledge of vulnerability and by delivering critical updates, manage your external workforce through accepted standards independent of connection or geography, and reduce operational expenses by efficiently utilizing the administrative capabilities incorporated into Windows. Progent's SMS engineers can help you use SMS effectively for automated software and application installation, security patch control, and resource tracking management including program and appliance inventory.
Progent's Microsoft Certified professionals can provide expert support for enterprise-wide deployments of Microsoft Exchange Server. Progent's experts can show you how to prepare for multi-location Exchange rollouts or upgrades and can provide local technicians to assist enterprises with installations of Microsoft Exchange in the or any area served by Progent's engineers.
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts offer economical remote and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a consistent workflow for recovering services rapidly after a breakdown. SRM provides centrally controlled and automated recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also allows transparent testing for disaster recovery, upgrades and fixes and can produce reports to confirm full service restoration, validate SLAs and prove compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help your organization to design, configure, test and maintain a disaster recovery solution based on VMware Site Recovery Manager.
ProSight Reporting is an expanding family of real-time reporting utilities designed to work with the top ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent can provide fast online access to Cisco-certified CCIE networking consultants. Progent's CCIE engineers can connect to your environment using advanced remote diagnostic utilities to deliver quick and economical analysis and remediation of urgent network infrastructure problems.
important features of Microsoft Dynamics GP accounting include a modular design that lets you license only the components you require, a standardized architecture built on Microsoft technologies to protect your investment and offer a tightly integrated environment, enhanced reporting capabilities that permit you to monitor all operations, revenues and expenses and sales patterns, compatibility with Microsoft Office to speed access to corporate data, the ability to process information from virtually any database or desktop software into Microsoft Dynamics GP/Great Plains, and an open design that makes it easy to develop specialized applications. Progent can help you set up and support a reliable, protected server and communications network to support Dynamics GP, and can offer experienced GP/Great Plains consultants to help you turn the powerful features of Microsoft Dynamics GP business accounting software into a high-value business solution.
Progent's experts can provide Mac users a variety of services including desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Microsoft Entourage and email expertise, security services, and custom education. Progent can assist clients to upgrade to macOS from Mac OS X or earlier versions of Mac OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also assist you with iPhone integration and iPad synchronization, or migrating to iCloud. For business environments built solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, integrating and maintaining a network infrastructure that is reliable, secure, efficient and aligned with your organization's business goals.
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide web-based management and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a deeper level of analysis for incoming email. For outbound email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter.
SQL Server 2014 includes significant improvements in critical areas including performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works seamlessly across all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and on-premises consulting services including planning, configuration, administration, troubleshooting, and application development services to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Progent offers enterprise clients the help of a NetApp-certified consultant to deliver online or on-premises support for NetApp's complete family of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, information assurance, high availability, and remediation. Progent offers Tier 3 support to help you to resolve problems with NetApp SAN environments quickly and affordably following leading practices.
Progent can assist you to design and manage cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-based systems or in hybrid network models that seamlessly combine local IT assets along with one or more cloud services. To help you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud integration services that include Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of background delivering advanced consulting support online, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.
Dynamics GP/Great Plains software offers analytics and reporting capabilities that let you monitor all business processes, sales and expenses, and sales patterns with integrated drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting support expertise can enable you to design reports that allow you to analyze your business more completely, turning raw data into useful business information. Progent can enhance your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to deliver specialized business software development and eCommerce solutions that work transparently with Microsoft Dynamics GP/Great Plains.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network management tools and is intended to offer a unified mechanism for deploying and administering virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consultants can assist organizations of all sizes with all facets of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you migrate smoothly from older versions of VMM, develop processes for creating and installing virtual machines and hosts, design fault-tolerant scale-out clusters, integrate your datacenter resources with public cloud services, configure virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to evaluate the strategic business benefits of new technologies such as Storage Replica and Shielded VMs. Progent's virtualization experts offer world-class Hyper-V consulting and VMware vSphere support.
Microsoft Dynamics GP/Great Plains software offers analytics and reporting capabilities that allow you to monitor all operations, sales and spending, and sales patterns with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting consulting expertise can help you design reports that allow you to analyze your business more completely, turning uncooked data into valuable management information. Progent is able to enhance your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to deliver custom line-of-business software development and eCommerce applications that work seamlessly with Dynamics GP/Great Plains.
Lync 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing model with instant messaging, presence, web meetings with app sharing, and both IP and PSTN calling across a broad range of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 consultants and system integrators can help you to assess the business benefits of Lync Server 2013, create an on-premises, cloud-based (with Lync Online) or mixed topology suitable for your current and future goals, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver live webinar and on-premises training to your management staff and end users. Progent has in-depth expertise in critical components of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with popular Office and Microsoft 365 applications including Outlook and PowerPoint.
Progent's Microsoft certified consultants provide small and mid-size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver critical applications rapidly and automatically to specified workers, lower software expense and adhere to licensing agreements by understanding patterns of usage, enhance Windows security by improving your awareness of vulnerability and by delivering targeted patches, manage your mobile workforce through industry standards independent of connection or location, and lower operational costs by efficiently exploiting the administrative functions incorporated into Windows. Progent's SMS consulting professionals can help you use SMS economically for automated software and application deployment, security patch administration, and resource monitoring management including program and hardware inventory.
Progent's Cisco Catalyst 9100 Series 802.11ax AP experts can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Years of experience providing Microsoft expertise and Cisco technology consulting has enabled Progent to build a unique ability for serving branch offices that need IT help with the flexibility common to with small organizations but which offers professional client interaction, complete documentation, and adherence to corporate IT standards. If your corporation has a remote office located anywhere in or any area covered by Progent's engineers, Progent can provide a wide array of onsite and on-line network support services and network architecture assistance.
Our Experts Group offers consulting in important areas including Macintosh networking and programs; Support for Linux-powered, UNIX, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and vertical application help; CIO, business analyst, and project logistics services; Custom applications development and integration; Web, eCommerce, EDI, and customer information portal development and deployment; SQL management and performance help; Management intelligence expertise; and Telecommunications architecture consulting.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, lower their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.
Progent can assist your business to design a migration to Teams from Skype for Business Online and install, manage, and troubleshoot a cloud-based or mixed implementation of Microsoft Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Progent's certified security experts can perform NodeZero-powered threat assessments to make sure your security monitoring and protection tools and policies are correctly configured and effective.
Progent's expert consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes network downtime, reduces ongoing support demands, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location upgrades, Progent has the background to complete your project quickly and affordably. Progent's Exchange 2007 help, repair, and design services include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.
Progent can assist your business to evaluate the wealth of subscription plans available with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also assist you to create and maintain hybrid networks that seamlessly combine local and cloud-based resources.
Progent can provide you with experts who can modify your Microsoft Business Solutions ERP, MRP, and financial system packages to match your specific business needs. Progent's Microsoft consultants provide experience in Microsoft Dynamics AX ERP Software, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers expert e-Commerce consulting services for safe, corporate-wide resource sharing plus interfacing with CRM applications.
The Contact Center service delivery model used by Progent's Technical Response Center offers small organizations an dependable option to dependence on independent service individuals by offering broad technical knowledge accessible to multiple support teams, optional 24x7 access to emergency help, fast escalation to appropriate engineers for solving the most intractable problems, support consistency and dependability, quick follow-up enforced by veteran IT service managers, a choice of convenient ways for requesting service jobs, and excellent process visibility enabled by trouble ticket updates and accessible via a web-based portal.
Microsoft has made a strong effort to enable transparent hybrid networks that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific mailboxes located on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help your organization with any phase of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is carried out on time and on budget.
Progent's Duo services utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Android, and other personal devices.
Progent provides clients the services of engineers who have earned some of the computer industry's most prestigious certifications. Progent believes that customers have the right to know that their IT service professionals have formal training plus broad practical backgrounds so that Progent's customers can engage Progent's support with trust. In many cases, vendor credentials like the CCIE confers privileges for substantially superior vendor help than is offered to non-certified consultants, allowing Progent to deliver customers a higher level of IT service. In addition, recognized credentials such as CISM or CISSP for IT security can aid corporate clients to show compliance with regulatory demands by engaging the services of accredited IT professionals.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Microsoft consultants can provide affordable remote support and programming services to assist your business to design, implement, manage, and maintain Microsoft SharePoint 2010 environments that can involve web sites that can function as intranets, extranets, document management applications, blogs, data marts, business analytics, enterprise-wide search engines, Visio-driven workflows, and other tools to promote and enhance teamwork. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other data sources as well as with Microsoft's familiar desktop applications including Office Excel, Word, Outlook, and Project. Progent can help your business to migrate from previous versions of SharePoint or move a mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
For advanced project management assistance, Progent can provide the services of veteran IT experts with decades of background in IT management, application development, and process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management expertise to assist enterprise customers follow best practices to ensure that development or deployment projects are successfully completed on time and within budget.
Progent's certified engineers can help you to pilot Microsoft Windows 7 to verify application compatibility and to determine its performance and reliability operating with your applications. Progent can also help you to assess the potential strategic advantages of moving to Windows 7. If you decide that Microsoft Windows 7 fits your business, Progent can assist your IT organization to plan and implement a smooth deployment of Windows 7 from a your current release of Windows.
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running efficiently by tracking the state of critical assets that power your network environment. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so any potential problems can be resolved before they can disrupt your business.
SQL Server 2014 incorporates major enhancements in critical areas including performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works seamlessly across all workloads including OLTP, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite services including system design, deployment, management, troubleshooting, and application development services to help organizations of any size to realize maximum business value from their SQL Server 2014 investment.
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can assist your company to manage your existing PIX or Cisco ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, tune, manage and debug firewall environments built on ASA firewalls with Firepower Services.
Progent's Microsoft-certified experts have two decades of background providing electronic messaging and unified telecommunications/email solutions for businesses. Progent offers affordable Microsoft Exchange Server consulting services to strengthen email security and virus defense, provide high availability email, and facilitate remote and mobile email access. Progent's Microsoft Exchange consulting and support offerings can aid you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Exchange product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent can provide the services of an accredited consultant with an extensive background deploying technology from the leading video conferencing/telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can assist you to design, configure, upgrade, or maintain a telepresence environment that protects your current investment and optimizes the business value of your IT network. Progent also offers the expertise of network infrastructure consultants able to assist companies of any size to build and troubleshoot a communications network that delivers the performance, reliability, security, and expandability you need to support your telepresence solution.
Progent can help your business to evaluate the many subscription plans available with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also help you to create and maintain hybrid ecosystems that transparently combine on-premises and cloud-based resources.
Cisco's PIX 500 firewalls have reached end of life and Cisco may no longer support these devices. Progent continues to offer consulting assistance for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can also help you assess if you should migrate to more current firewall products from Cisco. Progent's Cisco technology specialists can help you plan and carry out a smooth migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, reconfigure and troubleshoot their networking hardware such as switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are detected. By automating time-consuming management activities, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, locating appliances that require important software patches, or resolving performance bottlenecks.
Cisco Cisco Unified Communications Manager (CUCM), previously named CallManager, is the center of Cisco's collaboration platform. Cisco Unified CM and Unified Communications Manager Express (CME) provide a location-independent IP-PBX by integrating with apps like Cisco Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's Cisco-certified consultants offer effective and affordable online and on-premises expertise to assist businesses of any size to create and administer CUCM environments by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver maximum productivity. Progent can assist with any aspect of Unified Communications Manager configuration and debugging in areas that include integrating VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, installing Cisco ISR routers with CUBE support, designing UCS server clustering systems for survivability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can save as much as half of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can assist you to plan and deploy a DR/BC system built around Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent offers cost-effective remote and onsite support to help organizations of any size to migrate any part of their core network infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and enable the use of Google's cutting edge machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security.
E-Mail Guard is Progent's economical anti-spam and virus protection managed service that offers small companies world-class defense from spam, viruses, DHA attacks, and other varieties of e-mail-based assaults on IT systems. E-Mail Guard is based on Postini's Perimeter Manager, a sophisticated suite of web-managed anti-spam and virus defense services that defuse email attacks before they are able to breech the corporate firewall. Perimeter Manager also allows administrators track and control their email systems, irrespective of server platform, hardware type, or data center location.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to halt the progress of an active ransomware breach. Call 800-462-8800