Additional Topics of Interest

ISR Router Technical Support Services
Catalyst 8500 Computer Engineer

Cisco has designed a full array of routers including routers designed to deliver the protection, bandwidth, and reliability demanded by customers from branch offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system uptime. Progent can show you how to choose and integrate Cisco routers to build a reliable infrastructure for your network and to make it economical to expand as you add new users, open new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS operating system, including Cisco's 800 series of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Routers.

iPhone patch management Consulting Services
Consultancy Android patch management

Progent's support services for software and firmware patch management provide organizations of any size a flexible and cost-effective alternative for assessing, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoint devices printers and scanners, network appliances such as switches and Wi-Fi APs, and IoT devices such as alarms and health monitors.

Meraki 802.11ac Access Point Upgrade Consultant
Meraki Dashboard Computer Engineer

Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a large campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco appliances for streamlined management.

Engineer ransomware recovery
Consulting Services ransomware vulnerability review

Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone discussion with a Progent information assurance consultant. The interview is designed to assess your company's ability either to block ransomware or recover rapidly after a ransomware incident. Progent will consult with you personally to collect information about your existing AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective security and backup/recovery environment that reduces your exposure to a ransomware attack and aligns with your company's requirements.

Microsoft Windows 11 Services
Windows 11 Microsoft Deployment Toolkit Specialist

Progent's Microsoft-certified Windows 11 consultants offer a variety of services for Windows 11 including cloud and hybrid solutions, mobile management, at-home workforce connectivity, security and compliance, centralized provisioning, and Help Desk services.

24-Hour Wi-Fi IP phone integration Integration
24/7 wireless VoIP phone integration Remote Support Services

Cisco's wireless IP phones are industrial-grade Wi-Fi devices intended for workers who are mobile within office, warehouse, retail or other environments where management requires user endpoints that offer more administrative control, security and durability than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Creating solutions with Cisco's wireless IP phones usually demands that IT teams configure and optimize many key pieces of your wireless environment including access points, switches, wireless LAN controllers, and call management software. Progent's certified consultants can provide remote and on-premises support to help your organization create and manage a Cisco wireless IP phone deployment by delivering services that can range from debugging the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.

24x7x365 Computer Support Help Desk Consultant
Help Desk Software Selection and Deployment Network Consultants

The Contact Center support delivery structure used by Progent's Technical Response Center offers small and midsize companies an efficient alternative to reliance on independent consultants by offering extensive technical knowledge accessible to numerous engineering groups, optional 24x7 access to urgent assistance, escalation capability to appropriate engineers for handling even the most difficult problems, service consistency and dependability, prompt follow through overseen by veteran service administrators, a choice of easy-to-use techniques for initiating support jobs, plus excellent process visibility made possible by trouble ticket tracking and accessible via a web-based portal.

ISA Server Technology Professional
Largest Engineer ISA 2004 Firewall

Progent's certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing corporate security designs for information systems with multiple sites, mobile workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small company plan and implement a configuration of Microsoft ISA Server 2004 that meets your information protection needs without limiting your network.

Microsoft On-site Support Exchange 2016 Migration
Exchange 2016 Migration Planning Remote Troubleshooting

Progent can help your business in all facets of your migration to Microsoft Exchange Server 2016 including planning high availability system topology for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your VMs, mailbox databases and logs; setting up HLB for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.

Open Now ProSight Virtual Server Private Cloud Hosting Consultancy
ProSight Virtual Machine Hosting Professionals

Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size organization's production servers in a solution that gives the maximum degree of availability and scalability and is in addition simple to transfer to another host. ProSight Virtual Hosting and management options are based upon mature virtualization platforms that allow small and midsize companies with multi- platform environments to economize significantly on the expense of capital investments, infrastructure support, and network management while benefiting from world-class fault tolerance and an unprecedented level of vendor independence.

Cisco ASA Configuration Technology Consulting
ASA and PIX Support and Help

Progent's experienced Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting support covering infrastructure design, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack defense, and safe access services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to scalable enterprise-grade appliances, Cisco PIX and ASA Firewalls provide advanced security, high throughput, and high reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built platform, eliminating possible OS-specific security holes.