GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of information technology security professionals. GIAC accreditations are recognized by businesses and government organizations around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the security disciplines addressed within GIAC certification such as evaluating network security mechanisms, security incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Progent's data protection experts can help your company to create, deploy and debug a backup/restore plan based on MSP360 software. MSP360 enables file/folder or image-based backup/recovery for virtual machines and physical computers, works with all leading public clouds, and allows you to create a backup ecosystem with a low RTO and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup system to protect against data loss resulting from human mistakes, system errors, malicious insiders, and malware attacks like ransomware. To read more, visit ProSight Data Protection Services 360 Backup solutions.
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to build a manageable and protected communications ecosystem that permits the modern BYOD computing model with instant messaging (IM), real-time presence, audio/video and web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony across a broad assortment of desktop and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can help you to evaluate the business benefits of Lync 2013, create an in-house, cloud-resident (via Lync Online) or hybrid topology suitable for your present and long-term plans, implement Lync 2013 so as to speed up your ROI, and provide custom webinar and on-premises training to your IT staff and end users. Progent offers in-depth expertise in key components of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync 2013 with popular Microsoft 365 apps such as Outlook and PowerPoint.
Progent's Microsoft-certified consultants offer remote and on-premises expertise for organizations of all sizes to evaluate the benefits of migrating to Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to design a local, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; configure high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can help you create and validate a security strategy for your Skype for Business deployment that meets regulatory requirements.
Progent's Duo services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity verification on iOS, Android, and other out-of-band devices.
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to help organizations of all sizes to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent has two decades of background assisting small and medium-size businesses to plan, deploy, optimize, administer, and debug IT networks that support teleworkers.
Progent's Windows consulting experts can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier release of Microsoft Windows. Remote and on-premises assessment and upgrade services for Windows 10 available from Progent's consultants include ROI analysis, project management, compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile device management, teleworker access, security and compliance, automated deployment and administration, infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support personnel and end users, and post-migration technical help.
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, optimizing and troubleshooting System Center Operations Manager environments and offer companies of any size expert remote or onsite consulting support for SCOM 2012. Progent can help you to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or on-premises troubleshooting to help you to remediate critical problems uncovered by SCOM 2012.
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET apps quickly and at low cost.
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in important areas including secure multitenancy, flexible network infrastructure, cloud support, scalability and performance, and fault tolerance. Progent's Microsoft-certified consultants can assist your business to benefit from Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut IT expenses and improve availability.
Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to build or enhance .NET applications quickly and at low cost.
Progent is hiring a variety of on-staff employees such as solutions-driven MCSEs; connectivity consultants who have Cisco CCDP or CCIE credentials; and consultants for advanced network architecture with backgrounds in mobile access, wireless networking, non-stop systems, business continuity solutions, data protection, and server virtualization. Progent is also seeking workstation support technicians, off-site troubleshooting professionals, and CISSP or CISA certified security consultants. Progent is also looking for veteran managers and administrators able to operate efficiently in Progent's dynamic, virtual office model. Progent contracts freelance professionals with specialized expertise and field background in crucial IT areas outside our main service concentration. Progent's Experts Team hires contractors who can provide consulting and programming support for strategic solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of popular platforms such as Linux derivatives, Apple OS, or Solaris, or can provide world-class skills in areas like telecom, web site design, Electronic Data Interchange, web commerce, or dbm programming. Independent contractors certified by Progent cooperate with our staff engineers to provide end-to-end IT services for small company networks.
Progent's Apple Mac networking engineers can help you with a broad array of network foundation areas such as network architecture, off-site and mobile connectivity, internetwork compatibility, protection, and emerging technologies including VoIP and high-speed wireless connectivity. For company networks based exclusively on Apple Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent has the experience and depth to handle the complexity of designing, configuring, and maintaining a network infrastructure that is reliable, secure, efficient and supportive of your business objectives. Progent can show you how to configure Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Xsan storage area network systems. Progent can also provide certified professionals to help you with Cisco routers and switches.
SQL Server 2016 introduces major enhancements in performance, scale, data security, uptime, mobile computing integration, and integrated business intelligence. New features include PolyBase for processing relational and non-relational databases in one appliance for data warehousing, R language support, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite support to assist organizations of any size to deploy, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.
Progent's Microsoft certified engineers can provide offsite and on-premises support services to assist your company to manage, maintain, and troubleshoot computers based on Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, data and identity protection, disaster recovery, online connectivity, smartphone and tablet management, wireless configuration, and remote network monitoring.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and advanced services to deliver cutting-edge endpoint detection and response (EDR).
24-Hour Network Consultant SharePoint 2013 eDiscovery Center
Progent's support services for software/firmware update management offer organizations of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, such as printers and scanners, infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things (IoT) devices like alarms and robotics.
Progent can provide remote and on premises expertise to help you with any phase of business intelligence reporting ranging from troubleshooting or enhancing reports to designing and implementing an advanced business intelligence environment. Progent's management reporting consultants can assist you to maintain your existing reporting system, assist you to upgrade reports from a legacy reporting product to a modern one, and provide as-needed online training to meet your specific requirements. Progent's business reporting professionals can provide expertise in all popular business intelligence reporting platforms such as Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Builder.
Progent's UNIX family support experts provide small and mid-size companies and software developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of expertise offers you an easy one-stop consulting firm to show you how to create and maintain a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft interoperability by integrating MS Windows with major variants of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Cisco's security and offsite access technology for small to mid-size businesses offer a complete array of manageable protection hardware and software to help you safeguard your entire network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that align best with your business goals.
Progent's Cisco-certified CCIE network consultants can help you to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software consulting.
Progent can help you to design and carry out a smooth migration from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid system that deploys Azure AD DS and AD Connect to unify identity and access services across on-premises and Azure resources.
Progent's proven ransomware recovery consultants can assist you to restore an IT network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent can show you how to plan and implement an efficient move to Microsoft Dynamics GP/Great Plains so that you preserve your information, improve your protection, modernize your management reporting, take complete advantage of Microsoft Office integration, and reduce business interruption by creating and executing a sensible migration plan. Progent can also help educate new Dynamics GP 2010 users so you don't lose productivity. Progent can improve your financial reports and business analytics by offering Crystal Reports help, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to create specialized business software and eCommerce solutions that work transparently with Dynamics GP 2010/Great Plains 2010.
Award Winning Microsoft Certified SharePoint 2013 Community Sites Troubleshooting
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their market, lower their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and get to market quickly.
Progent provides IT services for mid-size businesses who have 100 to 250 network users. The medium size company or office has typically been an overlooked part of the market for network consulting expertise. The overhead and service access models of large third-party service firms make them too expensive for the ordinary mid-size business or small medium business (SMB), which commonly has a minimal IT budget with which to support an information network whose complexity and capability are often similar to the information systems of far larger enterprises. Progent's service delivery model, which takes full advantage of remote service, virtual network infrastructure and proactive server monitoring, significantly reduces the IT support costs of a small-medium business while providing the mid-size organization with enterprise-level support from certified, world-class consultants with background in a broad array of midsized business network solutions. If your medium size company or small business is searching for levels of IT help needed by a mid-size office without paying enterprise prices, you need Progent.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to security threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge technologies incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can help your business to design and configure a ProSight ESP deployment that meets your organization's specific requirements and that helps you demonstrate compliance with legal and industry information protection regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Gilroy Information Technology Integrators Gilroy Guru
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers significant improvements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.
Progent's Microsoft and Cisco-certified network engineers can help your organization to determine the value of Microsoft Exchange 2010 for your business and can help you to plan and implement a smooth upgrade to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will provide fast payback by increasing your workers' efficiency, lowering the cost of equipment and service, simplifying administration, and integrating your key communications platforms.
Progent can help your company to plan and execute a smooth migration from a UNIX-based information environment to a network based on Microsoft Windows and capable of running Microsoft's powerful office productivity suites, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development experts can help you preserve your data and minimize business discontinuity by designing an effective transition plan that preserves your existing investments in UNIX application and infrastructure. UNIX-to-Windows transition support expertise available from Progent include analysis of existing infrastructure, transition strategy and validation, Exchange migration services, data and application software porting, and processor and storage system migration and consolidation.
Progent's CCIE-certified network infrastructure experts have extensive experience helping Internet Service Providers to design, implement, manage, optimize, and troubleshoot fault-tolerant, scalable connectivity environments suitable for public networks.
Microsoft Dynamics GP/Great Plains can help you expand and manage your company better by delivering deep availability of decision-driving information and a fast return on investment. Dynamics GP/Great Plains offers major productivity benefits such as its ability to extend the reach of your company, manage your financials, computerize financial operations, standardize processes throughout your business, improve inventory control, increase order accuracy, grow sales and shorten turnaround time, and maximize cash flow. Progent can help you set up and maintain a reliable, safe server and communications foundation to support Great Plains, and can offer expert Microsoft Dynamics GP support professionals to make sure you reap all the benefits of your Microsoft Dynamics GP/Great Plains business management system.
Progent's Solaris platform consulting experts provide small companies and developers help with managing and supporting Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide array of experience offers you an easy single source to help you create and manage a protected and robust mixed-platform network and communications environment that allows Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent's Microsoft-certified professionals average over a decade of experience delivering messaging support for companies that range from small businesses to large corporations. Progent provides affordable support for all versions of Microsoft Exchange Server to strengthen email and virus security, design high availability email environments, and implement off-site and mobile email connectivity. Progent's Microsoft Exchange consulting services can assist you in designing and executing a move from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Exchange Server 2019. In addition provides integration help for Windows 10 and Windows 11 clients running Outlook and can help you integrate Outlook Web App (OWA) for all major browsers. For email virus defense, spam blocking and data data leak prevention, Progent offers Email Guard managed services.
Cisco's PIX Series firewalls have reached end of life and Cisco may no longer support these legacy devices. Progent still offers consulting assistance for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can in addition help you assess whether to adopt next generation firewall products from Cisco. Progent's Cisco-certified specialists can help you design and implement a cost-effective upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development system and are able to build or modernize .NET applications quickly and affordably.
For small companies interested in Progent's network support outsourcing, consulting, or technical support services, call 800-993-9400 or send email to information@progent.com.
Microsoft Dynamics GP 2010 accounting software is a comprehensive business management solution that unifies information and operations throughout your company, interfaces easily with other solutions, and brings together workers, clients and vendors regardless of time or place. Created for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide capability for financials, management reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field service, manufacturing, retail management, and online business services. Progent can show you how to install and maintain a reliable, protected computer and network infrastructure to support Microsoft Great Plains, and can give you access to experienced Great Plains professionals to help your company exploit the full potential of Dynamics GP 2010.
Progent's certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and migration strategies, tune your network for on-premises, multi-site, cloud-based, and partial-cloud environments, train your IT management team, create a corporate-wide security strategy, automate IT management, assist with application development, and build and validate a DR/BC plan.
Progent's consultants can provide remote and on-premises expertise for organizations of all sizes to assess the costs/benefits of upgrading to Skype for Business from any release of Lync Server or Office Communications Server. Progent can assist you to plan a local, cloud or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Microsoft 365; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and interface with other communication platforms like Cisco Video Interop Server. Progent's certified information security experts can assist you create and validate a security environment for your Skype for Business solution that is compliant with regulatory standards.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture profitable customer interactions. Built-in Sales and Customer Service modules allow in-house staff to share information to help promote selling success and deliver consistent, efficient customer service. Progent can set up the optimal server and communications infrastructure, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can help you combine Microsoft CRM with your marketing or customer service databases.
Progent is committed to knowledge transfer from Progent's support experts to customers. By educating clients to resolve problems that are within their comfort zone, Progent can focus on delivering hard-to-find skills where Progent has little competition. Small businesses who utilize familiar independent service providers or who employ internal IT personnel benefit when Progent transfers knowledge about critical technology and proven processes to make their IT environments more robust, secure, and productive.
Microsoft SQL Server 2016 offers major enhancements in performance, scale, security and compliance, uptime, BOYD support, plus built-in BI. New features include PolyBase for processing structured and unstructured databases simultaneously for big data applications, R language support, Row-level Security, Mobile Reports, and centralized control over on-premises and cloud operations and services. Progent's Microsoft-certified consultants can deliver online and onsite expertise to assist organizations of any size to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft products such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager.
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted environments and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises consulting services to assist you to design, install, optimize and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup technology.
Progent has created several network security packages designed to provide larger corporations an impartial and thorough network security audit from a team of premier security engineers. All Progent's network security assessment packages incorporate a collection of procedures like automated scans from within and from beyond your corporate security perimeter, expert interpretation of captured data by certified security engineers, production of a paper explaining the findings, plus a live concise executive summary and an in-depth live outbrief for in-house IT managers.
Exchange Servers and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft certified consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with colleagues who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, allowing Mac users to get and transmit email, examine the Exchange global address list, import addresses, sync up calendars, and invite people to conferences with your Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web Access are enabled. Progent also offers customized onsite Entourage training.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small organization's production servers in an environment that delivers the maximum degree of availability and expandability and is in addition easy to migrate to another host. ProSight Virtual Hosting and management services are built upon proven virtualization platforms that enable small businesses with multi- platform IT systems to economize significantly on the costs of capital investments, infrastructure support, and IT management while benefiting from world-class fault tolerance and an unprecedented level of vendor flexibility.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to contain the progress of an active ransomware breach. Call 800-462-8800
Progent's Support Program for IT Service Firms lets you take advantage of Progent's consulting experts while retaining your own service brand as a seamless extension of your network services team.
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small organization's production servers in an environment that gives the maximum level of dependability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting options are based on proven virtualization architectures that allow small and midsize companies with multi- platform IT systems to economize significantly on the costs of capital investments, system maintenance, and IT management while benefiting from world-class fault tolerance and an unprecedented level of vendor independence.
Progent's data protection experts can assist you to design, deploy and manage a backupup/restore plan based on MSP360 Backup software to protect your assets residing on any leading public cloud. Progent can provide monitoring and remote management to protect against data loss resulting from human miscues, computer glitches, ill-intentioned insiders, and external assaults like ransomware.
For small companies considering Progent's IT outsourcing, consulting, or troubleshooting offerings, call 800-993-9400 or e-mail information@progent.com.
Progent offers several essential kinds of Contact Center support : Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft experts offers your customers convenient access to a dependable support resource with extensive experience delivering phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's focus is on earning the support Helpdesk a respected image as a solid contributor to company productivity. Progent's goal is to resolve rather than merely record problems.
Progent is organized deliver in-depth remote support for all technologies associated with today's small company information networks and offers an array of vital, on-demand support services including a temporary CIO to provide advanced IT design and budgeting capability, a Technical Response Center for help desk services, proactive server monitoring, spam/virus protection as a managed service, best-practices project management help for critical initiatives like office relocations orOS upgrades, connectivity consultants for designing high-performance and robust infrastructure, certified security engineers to verify information safety and compliance, disaster recovery specialists to help design business continuity strategies, and software developers to create, enhance, or repair mission-critical application programs.
Progent's Cisco-certified SIP integration experts can help you to plan, integrate, maintain, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE-based IP PSTN trunks and offer cost-effective remote or onsite support to help companies to migrate smoothly to a productive unified communications network that delivers accelerated return on investment. Progent's certified Microsoft unified communications consultants can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business and Lync for connectivity to a SIP PSTN trunk.
Stealth penetration testing is a key component of any comprehensive IT system security plan. Progent's security experts can perform thorough penetration checks without the knowledge of your company's in-house IT staff. Unannounced penetration testing uncovers whether existing security monitoring systems such as intrusion incident warnings and event history monitoring are properly set up and consistently observed. Progent can provide ongoing autonomous PEN testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, compromised credentials, overlooked patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-front attacks common to modern strains of ransomware.
Years of background providing Microsoft support and Cisco network consulting has allowed Progent to build an unmatched capability for serving branch offices that need IT service with the responsiveness common to with small firms but which offers effective client interaction, thorough documentation, and adherence to corporate IT standards. If your enterprise has a branch office located anywhere in or any region served by Progent's engineers, Progent can offer a wide array of onsite and remote IT consulting services and network architecture expertise.
Dynamics GP 2015 R2 features a new architecture that improves cloud readiness, works with popular handheld devices, allows single login with Microsoft Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, extends the Web Client, and adds over 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad technical skills and hands-on experience to resolve the many IT and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to perform a smooth migration that will maximize the business value of your investment in this mission-critical product.
Progent's disaster recovery planning and business continuity engineers can help you create a disaster recovery plan to prepare for an IT system catastrophe. Progent can help you develop a comprehensive disaster recovery plan that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also help you create an affordable, zero-downtime system solution that takes into account availability issues covering a wide range of network technologies and processes.
Cisco's security and remote connection technology for small organizations provide a complete line of manageable security solutions to help safeguard your wired and wireless information system. Cisco's VPN product family features switches, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert consulting staff includes experienced engineers with Cisco Certified Internetwork Expert and CCNP certifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that align most closely with your company objectives.