Additional Topics of Interest

Microsoft Operations Manager Troubleshooting
Server Monitoring Technical Support Services

Remote 24x7 network monitoring, proactive alerts, and actionable reports are vital to maintaining the health of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of any size can get a level of network stability that was once limited to enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions delivered as economical services designed to assist you to identify and fix a most IT network issues before they get big enough to disrupt productivity.

Exchange 2000 Server Online Support Services
Microsoft Exchange 2000 Remote Support Services

Progent is among the most qualified IT support firms for integrating email and messaging systems based on Exchange 2000 Server. Progent specializes in helping small companies receive the full advantages of Exchange Server 2000 for common scenarios including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and outsourcing your Exchange 2000 management.

Active Directory Technology Consulting
Azure AD Connect Network Consultant

Progent can help you to plan and implement an efficient migration from onsite Active Directory to cloud-based Azure AD or to a hybrid solution that deploys Azure AD Domain Services and Azure AD Connect to unify identity services for both on-premises and Azure resources.

Juniper NetScreen 5400 Firewall Security Services
Juniper Firewalls Auditing

Progent's Juniper Networks-certified NetScreen engineer can help you to install and integrate NetScreen 5000 series routers, migrate from previous NetScreen devices to the latest Juniper technologies, and repair infrastructure issues in all-Juniper or mixed-technology systems.

Top Quality Juniper SRX100 Router Security Firms
Open Now Security Firm Juniper SRX100 Router

Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

Open Now Windows Server 2016 Business Continuity Engineer
Windows Server 2016 Stretch Clusters Remote Support

Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using low-cost equipment, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, economical deployment of a failover cluster quorum witness.

Microsoft Windows Information Technology Outsource
Computer Firms Microsoft Office XP

Progent applies no startup fee and asks no retainer for support services delivered during regular business hours. Progent's small granularity eliminates big invoices for fast fixes so you won't be tempted to allow simple problems to fester. .

Specialists Virtual Helpdesk
Configuration Support Desk Sharing

Progent's Shared Help Desk service allows your IT organization to split the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for managing service requests, ticketing, responsibility, status tracking, and metrics.

ISA 2000 Server Computer Consulting
Technology Consulting Services ISA 2004 Standard Edition Server

Progent's certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with many sites, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to help your company in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your network protection needs without adversely restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later versions of ISA Server.

Remote Employees Endpoint Management Support Services
24 Hour Offsite Employees Endpoint Management Consultant Services

Progent can assist small and medium-size companies to install efficient endpoint management and monitoring tools for administering devices operated by teleworkers.

Citrix XenDesktop VDI Professional
24-7 virtual desktop delivery Consulting

Citrix offers a comprehensive line of platforms that deliver enterprise-grade manageability, scalability, and performance for virtualizing servers and for server-based delivery of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can help your company to evaluate the strategic advantages of Citrix virtualization products and can help you design, validate, deploy, troubleshoot, and support Citrix solutions.

Consulting Services Fault Tolerant Inter-office Network
24-Hour Automatic Fail-over Consultant

Progent's high availability inter-site connectivity and fault tolerant system infrastructure professionals can help small businesses create fault tolerant Interoffice connectivity by means of fully redundant system architectures featuring transparent failover. Progent's Cisco Certified Internetwork Experts can design and implement high-availability Inter-office networks supported by zero-downtime EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over can provide economical non-stop interoffice networking.

Hornetsecurity Altaro VM Backup Local Computer Consultants
Hornetsecurity Altaro VM Backup Integration IT Consultants

Altaro VM Backup from Hornetsecurity offers small businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud environments and also enables cost-effective backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises services to assist you to design, install, manage and troubleshoot a modern backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup.

Wireless Site Survey Specialist
Online Wireless Site Survey On-site Support

Progent's Wi-Fi site survey services assist you to plan, implement and troubleshoot a Wi-Fi LAN optimized for your facilities, providing you a wireless solution that has the reception, speed, capacity, security, and roaming ability your company requires.