Dynamics GP/Great Plains allows you to expand and control your company more efficiently by offering easy access to strategic data and a rapid return on investment. Dynamics GP confers important productivity benefits such as its ability to extend the presence of your company, manage your financials, automate financial processes, standardize procedures across your business, improve inventory control, increase order accuracy, grow sales and shorten turnaround time, and increase cash flow. Progent can help you configure and maintain a reliable, secure server and network foundation to support Great Plains, and can provide expert Dynamics GP/Great Plains consultants to make sure you derive the full advantages of your Dynamics GP software.
Progent's certified Microsoft Office and Microsoft 365 experts can help businesses of any size to integrate Office desktop and Microsoft 365 applications including Office Excel, Word, PowerPoint, Outlook, Access, Visio and Publisher into a cohesive solution that offers fast return on investment and enables improved business outcomes. Progent can assist you to interface Office or Microsoft 365 apps with one another and with additional key Microsoft platforms such as SharePoint, Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility issues with different releases of Office and offers customized online instruction to individual users and groups.
Progent's Cisco wireless IP phone configuration and troubleshooting consultants offer remote and onsite support to help your organization create and manage a Cisco wireless VoIP phone solution by delivering services that range from debugging the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
Progent's Microsoft-certified experts can provide a variety of technical services to assist organizations of any size to deploy, administer, and troubleshoot IT systems that incorporate workstations, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's experienced project management consultants can assist to design and configure test labs to evaluate Windows 8.1 and plan and execute Windows 8.1 migration plans based on industry best practices.
Progent's ransomware experts can help your business to assess your ransomware defenses, remotely monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and rebuild a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
If you want to update your production web site, create internal websites for applications such as HR or worker training, establish a high-impact web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can supply skilled and proven web designers. Progent's consultants can also show you how to build and manage a safe, robust server and communications network, including off-site and wireless access, to run your web solutions.
Progent's Microsoft-certified TMG 2010 and ISA Server 2006 experts can assist you to plan, deploy, and support a configuration of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, speed and ease-of-use that your company requires.
Progent's certified Windows 2003 Server engineers offer computer support and expert consulting for the entire line of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Windows 2000 Server. Progent's Windows Server 2003 migration, configuration, update, and support services include system design, installation, project management, in-person and remote network support and repair, Call Center services, expert security consulting, turn-key outsourcing, and expert co-sourcing.
Progent offers technical support for medium size businesses with 100 to 250 system clients. The medium size company or office has typically been an underserved part of the market for network consulting services. The cost structures and support access models of large third-party service organizations make them too expensive for the ordinary mid-size business or small medium business (SMB), which commonly has a minimal information technology budget with which to maintain an information system whose complexity and sophistication are often comparable to the information systems of far bigger companies. Progent's service delivery model, which takes full advantage of remote service, virtual office technology and proactive server monitoring, significantly reduces the network support expenses of a small-medium business while offering the small company with big-company support from professional, world-class consultants with background in a wide range of midsized business network solutions. If your mid-sized organization or small business is looking for levels of network support appropriate by a mid-size office without budgeting enterprise costs, contact Progent.
Microsoft Office for Mac allows Apple Macintosh users to run the industry's most popular office productivity programs. Progent's Apple-certified Macintosh experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the new capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who run Microsoft Windows. Progent's engineers have experience with both Apple Macintosh and Windows platforms and can provide service for networks that mix Mac with Windows systems with extensive resource sharing, or networks which carefully restrict collaboration between Apple Mac and Windows systems.
DoubleTake/Carbonite Software offers a family of products intended to deliver small companies a range of cost-effective alternatives for replicating and recovering business-critical applications including Exchange Server, SQL Server, Blackberry, and Microsoft SharePoint. Progent's business continuity planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite technology into small business information networks to create a high state of availability and business continuity capability at an affordable cost.
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, vendors can broaden their reach, lower their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.
Progent's Microsoft-certified consultants can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and onsite assessment and upgrade support for Windows 10 offered by Progent include Return on Investment analysis, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, teleworker connectivity, data and identity security, streamlined deployment and administration, network infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and ongoing consulting support.
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can help your company to manage your current PIX or Cisco ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, optimize, administer and debug firewall solutions built on Cisco ASA firewalls with Firepower Services.
Progent can assist you to design and administer cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that seamlessly combine physical resources as well as one or more public clouds. To help you to integrate public clouds with physical datacenters, Progent can provide a range of cloud migration support services that include Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of background providing advanced consulting support remotely, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard data about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can save up to half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need when you need it.
Microsoft supports seamless hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist you with any phase of planning, integrating and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on schedule and on budget.
Progent's Microsoft certified consultants can offer small and medium size businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the rapid creation of enterprise-class business programs that can give your business a competitive edge. SQL Server provides core support for XML and can query across the Internet and outside the firewall. In addition to offering expertise, support and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT system. Progent can also help you migrate from older editions of Microsoft SQL Server to SQL Server 2005.
Award Winning Microsoft Software Update Services Network Consultants WSUS Specialist
Microsoft Windows Server Update Services enables information technology managers to deploy and monitor the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support staff can completely and easily manage the distribution of patches that are released through Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial setup of Microsoft SUS such as designing the Microsoft Software Update Services deployment, setting up client's computers, defining the Group Policy parameters, and ensuring your Microsoft Software Update Services GPO is associated with an Active Directory container appropriate for your network environment.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the progress of an active ransomware breach. Call 800-462-8800
Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewall solutions.
Microsoft Exchange Server 2013 includes major improvements to the functionality of Microsoft Exchange Server 2010 and delivers powerful new features plus a revamped structure. These enhancements favorably impact key IT areas like manageability, high availability (HA), compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible business benefits of migrating to Exchange Server 2013, create an efficient validation and deployment plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable remote consulting and management for Microsoft Exchange 2013.
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development environment and can build or enhance .NET applications quickly and at low cost.
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a reliable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite services to help you to design, deploy, optimize and debug a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup technology.
Progent's Duo services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with iOS, Android, and other personal devices.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that includes machine learning technology and expert services to deliver comprehensive endpoint detection and response (EDR).
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable availability for key applications by providing centralized, cross-platform monitoring of physical and virtual infrastructure installed throughout on-premises systems and cloud environments. Progent's consulting team can provide world-class remote and onsite expertise to assist organizations of any size to design, integrate, optimize, update and repair SCOM 2016 deployments. Progent can assist you to move to SCOM 2016 from earlier versions or from different IT infrastructure monitoring platforms, or integrate multiple monitoring systems into a unified infrastructure management ecosystem. Progent can also show you how to expand your Operations Manager 2016 scope to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Even if your business has a minimal network services staff and a limited IT budget, your information network can still feature the same high availability and performance that once needed a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier network professionals, the most recent network management software for 24x7 monitoring and alerts, and cost-effective service programs such as a help desk call center to keep your vital network applications and hardware up and running.
Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting. Progent maintains a group of network experts located in the Tampa area, and Progent can also provide remote support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior disaster recover preparedness experts. Progent can also help you to design and implement a migration to the Flexential data center by providing services like designing system configuration, recommending hardware components, system configuration and validation, troubleshooting, setting up remote network management, and educating your network staff.
Progent's Cisco-certified SIP integration experts can help organizations of any size to design, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide cost-effective online or onsite expertise to help you to move efficiently to a modern unified communications network that delivers fast return on investment. Progent's certified Microsoft collaboration experts can help you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.
If your business network mixes Solaris platforms with Microsoft Windows, Progent can help you to incorporate your IT resources into a unified environment that allows all your operating systems to run side by side for easy management, transparent information exchange, high dependability, enhanced performance, and strong protection. Progent's Solaris and MS Windows coexistence assistance services include IT architecture configuration and support, consulting for Windows services for UNIX, remote server monitoring and management, online technical help and troubleshooting, in-person technical support, and Contact Center support.
Progent's Shared Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for handling service requests, ticketing, ownership, progress tracking, and reporting.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Disaster Recovery/Business Continuity consultants offer extensive backgrounds helping small and mid-size organizations to minimize system downtime by offering cost-effective remote consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT infrastructure, data backup and restore solutions, and transparent system maintenance. Progent's business continuity experts can assist your company to develop and test an efficient business continuity strategy that matches your business needs and IT budget. Progent's disaster recovery engineers can assist you to architect, deploy, and support resilient technologies such as redundant Internet connectivity, virtualized servers, clustering, load balancing, continual off-site backup, and geographically dispersed data centers.
Progent's certified security experts can run NodeZero-powered PEN tests to make sure your security monitoring and protection tools and policies are properly set up and effective.
Cisco's Catalyst family of Wi-Fi controllers simplify the management of wireless LANs by unifying the configuration and control of wireless APs, optimizing wireless throughput by reducing the effect of radio frequency congestion, improving Wi-Fi uptime with fast auto-failover, and strengthening security by detecting cyber threats and analyzing traffic content according to user class and location. Progent can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's latest wireless controller technology.
For custom application creation, Progent can provide programming experts to produce line-of-business software in areas such as eCommerce, web development, Microsoft Dynamics products such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to build company-specific eCommerce applications powered by Microsoft ASP.NET. Also, Progent can provide experts in a broad array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, optimizing and repairing System Center Operations Manager solutions and offer organizations of any size advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric as well as Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite technical support to help you to remediate critical problems detected by Microsoft SCOM 2012.
Progent's Microsoft and Cisco-certified network engineers can help your organization to determine the value of Microsoft Exchange Server 2010 for your company and can help your IT staff to plan and implement an efficient upgrade to Exchange 2010 from Exchange Server 2003 or Exchange Server 2007 that will offer fast return on investment by increasing your workers' efficiency, lowering the cost of equipment and service, streamlining management, and integrating your vital communications platforms.
Stealth intrusion testing is a key component of any overall network security strategy. Progent's security professionals can perform extensive penetration tests without the awareness of your company's in-house network support resources. Stealth penetration checking shows whether current security monitoring systems such as intrusion detection alerts and event history analysis are properly set up and actively observed. Progent can implement ongoing autonomous PEN testing to define your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, harvested credentials, uninstalled patches, and unsound IT product defaults can be combined by hackers into the multi-front attacks common to the latest strains of ransomware.
Progent's Juniper-authorized network consultants can help your company to design and deploy Juniper Firewall/VPN platforms, enhance and support your infrastructure, and migrate smoothly from outdated devices to the latest versions. Progent's Junos OS engineers can also provide support for Juniper's flagship network control software to enable you to streamline the administration and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist you manage environments that include a mix of Juniper's software platforms.
Progent's Duo services utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Google Android, and other personal devices.