Cisco's security and remote connectivity solutions for small to mid-size businesses offer a full array of manageable protection products to let you safeguard your entire network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert (CCIE) and CCNP qualifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that align best with your corporate goals.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Network Contact Center Outsourcing Support Services for desktop support are designed specifically for small businesses who require immediate access to a Help Desk Call Center with expert telephone support and effective escalation options but who must operate within a modest network support budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Support, Secure Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.
Progent can provide cost-effective online access to an Oracle-certified MySQL RDBMS DBA or application programmer and can assist organizations of any size to configure and support MySQL in a robust network environment that offers high levels of speed, scalability, and protection. Progent also has proven skill assisting companies migrate applications from an Oracle environment to MySQL.
With the Catalyst line of switches for small and mid-size businesses, Cisco allows companies to realize the full advantages of adding intelligent services into their IT infrastructures. Cisco's switching technology makes it possible to enable features to make your network infrastructure sufficiently robust to handle real-time needs, expandable to facilitate future growth, safe enough to protect confidential information, and capable of differentiating and controlling traffic flows to optimize system operations. Progent's CCIE and CCNP certified engineers can show you how to select and deploy Catalyst switches appropriate for your company. In addition, Progent's CISSP certified security consultants can help you develop a strategic security policy and configure Cisco switches so they powerfully support your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2950 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
Progent can provide cost-effective online and onsite consulting to help organizations of any size to migrate any portion of their critical network resources to Google Cloud Platform (GCP). This can save time and equipment expense and allow the use of Google's state-of-the-art AI and machine learning tools. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to orchestrate, automate and test a repeatable runbook for restoring services rapidly after an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also supports non-intrusive testing for disaster recovery, updates and fixes and can produce audit reports to confirm complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help you to design, deploy, test and maintain a DR solution based on VMware SRM.
Office 365 is Microsoft's expanding family of client productivity applications and cloud services available on a monthly or annual subscription basis. Office 365 applications and cloud-based services are available in a variety of subscription plans targeted at markets ranging from individuals and households to enterprises. Progent offers fast and affordable online access to specialists with expertise in Microsoft, macOS, Apple iOS, and Android platforms. Progent can help your business to evaluate the many subscription options available with Office 365 and configure your network with Office 365 so you derive top business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also help you to create and manage hybrid networks that seamlessly combine local and cloud resources.
Progent can provide the affordable services of remote Internet connectivity experts to help your organization to assess or update your Internet services so your Internet access solution aligns with your business requirements. Support services provided by Progent include assessment of your current bandwidth utilization, vendor and service plan analysis and ordering, network provisioning, and managing a smooth switchover to a different ISP and/or service arrangement. Provisioning can include enhancing current routers and switches and configuring new ones, setting up firewalls, and upgrading fault-tolerant BGP architectures.
Progentís Wireless Consulting Services offer a convenient, affordable option for businesses of any size to deploy, manage and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent offers the support of Microsoft-certified consultants and seasoned database application developers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery specialists, and security consultants to help your business to evaluate the likely advantages of Microsoft SQL Server 2012 for your organization, set up test environments at your site or at Progent's lab, design and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy database platforms, and define a cost-effective and safe network infrastructure that lets you maximize the business benefit of SQL Server 2012.
Progent's Microsoft-certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, educate your IT management, staff, create an enterprise-wide security strategy, automate IT administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
E-Mail Guard by Postini provides continually upgraded spam and virus blocking, content filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and support firm. If your organization is too small to purchase for a standard Postini license, you can still have the use of Postiniís Perimeter Manager technology via Progentís E-Mail Guard spam filtering and virus defense service offering. Progentís certified e-mail protection professionals can help you develop an email protection plan that features spam filtering and virus protection technologies and policies.
Progent's UNIX platform consulting services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient one-stop source to show you how to build and manage a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian-GNU and Slackware.
Progent's Microsoft authorized Consultants offer three ways to help mid-size and large companies create a cost-effective and successful in-house Network Support Help Desk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and enhancement, management reporting, education of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help companies analyze the numerous high-quality Help Desk application programs available and determine what products might be excessively expensive, miss key features, or align poorly with your company's business goals. Progent also offers temporary staffing for businesses who want to reinforce their internal Help Desk team for special tasks or to substitute for vacationing or indisposed personnel.
Progent can provide affordable remote support to assist businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design, pilot testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you create cloud-centric or hybrid cloud ecosystems that efficiently integrate Amazon AWS resources. Progent offers as-needed consulting to assist you to resolve complex technical issues or Progent can deliver project management outsourcing services to help you move to the Amazon AWS cloud on schedule and within budget.
Progentís IT outsourcing services provide budget-friendly computer consulting for mid-size businesses. Whether it includes planning network architecture, creating an in-house Help Desk or using an outside one, rolling out an updated email system, monitoring your system, or building a web-based business application, outsourcing your IT technical services can reduce costs and eliminate risks, allowing IT service budgets to grow in a more moderate and controlled manner than is feasible by amassing a large, knowledgeable in-house IT organization. Progentís Outsourcing White Paper and datasheets show how Progent can help you create a secure and highly available system architecture for your vital Windows-based applications including Windows Server 2008, Exchange Server, and Microsoft SQL Server 2008.
Network monitoring ordinarily consists of tracking a system's resource usage in order to uncover throughput bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that work under Linux or UNIX and can be used to observe multi-OS environments where Linux and Windows coexist. Progent's system integration consultants can show you how to take advantage of both these tools to tune and repair your network. Progent's Linux support professionals offer small companies and programmers assistance with managing and servicing UNIX and Linux systems that work with Microsoft-based technology.
Progent offers special security service bundles designed to provide larger corporations an objective and comprehensive security assessment from a team of premier security consultants. All Progent's security evaluation packages feature a suite of services including network scans from within and from outside your network firewall, professional analysis of scan results by accredited security consultants, creation of a report documenting the results, plus a live high-level executive summary and a detailed interactive review for internal network administrators.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and on-premises consulting, software development, and debugging services for businesses of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help you design and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud resources into a seamless intranet system.
Progent's SonicWall firewall consultants can help you integrate, maintain, and troubleshoot SonicWall firewall products including the current SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security solution and design protection into your business operations.
For enterprises with branches in California or any area covered by Progent's consultants, Progent's Microsoft-Certified network consulting professionals and certified Cisco network specialists can provide a variety of IT consulting services such as project planning, SOX compliance, office relocations, corporate security, system design, local or phone-based emergency support, and technical support for collocation hosting environments. A Progent IT architect can help you design a multi-site information system that makes efficient use of colocation services and Internet hosting sites. Progentís Microsoft Premier engineers can help major corporations plan, deploy and support massive rollouts of updated versions of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and CCNP consultants can help you deploy Cisco products for connectivity solutions that incorporate basic, high-performance, integrated, and wireless networking.
SharePoint 2016 Information Rights Management Support and Help
Progent's certified information technology consultants can provide Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
MCSE Expert Certified SharePoint Backup and Recovery Online Help
Progent offers national remote phone support and troubleshooting services for companies who run macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft Windows technology. Progent's consultants can provide macOS and OS X users a range of services such as desktop assistance, upgrading to the current version of macOS from legacy versions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Remote IT help provides maximum leverage for your IT budget by preserving client efficiency and limiting the time charged for computer repair services. Sophisticated online support technology and experienced technicians and engineers allow Progent to solve most IT issues without wasting time and expense by going to your location. In the vast majority of cases your network problems can be dealt with by telephone or via a mix of phone support and remote connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISA premier security specialists to help you with the most challenging system problems.
Expert Microsoft Certified SharePoint Server farm Design Support
Progent provides small and mid-size companies professional consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and Virtual Private Network security vendors such as Check Point Software, Juniper Networks, and SonicWall. Progent can help you design a detailed security plan and select appropriate products from multiple vendors to achieve your security goals while staying within your budget limits.
The experience of Progent's certified Windows Server consultants, with an average of over 10 years of support in Microsoft technology, ensures you success in identifying the edition and configuration of Windows 2003 Server that aligns best with your company's goals. Progent can also help you with planning, installing, managing and supporting sophisticated IT solutions powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Windows NT.
Progent's Microsoft-certified consultants can provide online or in-person support to assist organizations of any size to design, deploy, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier releases of SCDPM or from another backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed help for resolving especially stubborn problems, or full project management services. Progent can also help you to design SCDPM 2012 into a comprehensive disaster recovery plan.
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network calling. Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office or Office 365 and streamlines administration via integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or conventional video conferencing technology. Progent's certified IM and Presence consultants can provide online and on-premises support to assist you to maintain and troubleshoot your current Lync Server 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also help your organization to plan and carry out an efficient Skype for Business migration.
Progent's SonicWall firewall consultants can help you configure, manage, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end security solution and design security into your corporate processes.
Progent's ProSight Virtual hosting services offer small businesses a range of benefits such as lower capital costs, reductions in operational costs, improved management focus, enterprise-class security, greater availability, and business continuity.
On-site Technical Support SharePoint 2016 SQL Server Reporting Services
Progent can assist your business in all phases of your upgrade to Exchange Server 2016 such as designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining mass storage capacity required for your VMs, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Progent offers the part-time or temporary services of a seasoned CIO to offer strategic direction to assist your company select and support network technology to meet your present needs and that can serve as a solid basis for your future growth. Progent's part-time CIO consulting services offer financial leverage to organizations who want to optimize the benefits from their IT investment but who are unable or unwilling to take on another high-level position to their full-time staff. Because Progent is vendor-agnostic, with a sizable staff of engineers certified to maintain all major OS platforms and connectivity technologies plus a broad selection and business software, Progent is in an ideal situation to offer unbiased advice along with advanced technical help for developing IT systems that fit the special needs of your business.
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or local support organizations who offer scant documentation or details of tasks performed, each service provided by Progent is accompanied by full documentation. Each Progent consultant has use of the support reports sent by each consultant to every customer. The practice of documenting and organizing support records results in more efficient service and eliminates a slew of common misfortunes such as when a service client is virtually held hostage to a consultant who refuses to let go of vital service information.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time wasted looking for vital information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it.
Progent offers nationwide remote technical support and troubleshooting services for companies that run Apple Mac OS X networks or whose IT systems include a combination of Mac with Microsoft technology. Progent's experts offer macOS and Mac OS X users a variety of services such as desktop assistance, upgrading to the current edition of Mac OS X from earlier versions of Mac, plus expertise with Apple macOS and Mac OS X applications. Progent can also help your business with iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Online network consulting provides optimum return for your information technology budget by protecting client efficiency and limiting the time charged for network repair services. Sophisticated online support utilities and experienced service specialists and consultants combine to enable Progent to handle most IT problems without wasting time and expense by traveling to your location. In most of situations your network issues can be remediated over the phone or through a combination of telephone support and online connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISA certified security professionals to assist you with the most difficult system issues.
ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network operating at peak levels by tracking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT management staff and your assigned Progent consultant so that all potential issues can be resolved before they can disrupt your business.
Progent's network consultants can help you evaluate the potential benefits of Hyper-V-based server virtualization for your business, perform pilot installations to validate Hyper-V's operation with your line-of-business software, evaluate your network infrastructure for optimal performance with virtual server technology, assist you in upgrading to Microsoft Windows Server 2008 and setting up Windows Hyper-V, train your network management staff to track and manage Hyper-V, provide expert consulting help for improving the protection of your virtual servers, design and test business continuity procedures that maximize network uptime, and deliver ongoing consulting and maintenance including affordable online troubleshooting and comprehensive Help Desk services.