Microsoft Gold-Certified Consulting
Microsoft SharePoint Server 2016:
Planning, Deployment, Support, Application Development
Additional Topics of Interest
Operations Manager Computer Consulting
Technical Consultant Operations Manager
Even if your company has a small computer services group and a modest IT budget, your information network can still have the same high availability and performance that once required a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-premier IT consultants, the most recent network management software for 24x7 monitoring and threshold alarms, and economical support packages such as a help desk call center to keep your vital network applications and hardware up and running.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Configuration Computer Consultants
Catalyst Wireless AP Support Services
Progent's Cisco Catalyst 802.11ax Wireless Access Point experts can provide affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless APs.
MOM 2007 IT Consultant
Operations Manager Consulting Services
Small to middle size companies can now get all the advantages of Microsoft Operations Manager and also have fast access to Progent's Microsoft certified network support experts. With Progent's economically priced IT support packages, mid-size businesses can choose a simple co-sourcing service program built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer small company information systems world-class reliability, protection and performance.
Specialist Network Security Assessment
Internal Cybersecurity Inventory Engineers
Progent offers several security service bundles designed to provide larger institutions a professional and comprehensive security evaluation from a group of premier security engineers. All Progent's network security assessment packages feature a collection of services including automated scans from within and from beyond the corporate security perimeter, expert analysis of results by accredited security engineers, creation of a paper explaining the findings, plus a live high-level executive outbrief and a detailed live review for in-house network engineers.
Dynamics GP 2010 Computer Consultant
Dynamics GP Great Plains Accounting Professional
Microsoft Dynamics GP 2010 software is a full-featured business management platform that integrates information and processes throughout your company, communicates seamlessly with other solutions, and brings together employees, clients and suppliers regardless of time or location. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, CRM, field service, manufacturing, retail, and web-based business services. Progent can show you how to set up and maintain a robust, protected computer and network environment to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your business exploit the full power of Microsoft Dynamics GP 2010.
Microsoft LCS Server 2007 Onsite Technical Support
Expert Microsoft Certified Live Communications Server 2007 Professional
Microsoft Office Communications Server delivers Instant Messaging and presence in an extensible, world-class package featuring enhanced security, transparent compatibility with popular Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows lower costs and improved business efficiencies, increased worker output, and stronger intellectual property protection. MS Office Communications Server has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts can provide online and onsite support and troubleshooting services for your Office Communications Server deployment and can help your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and execute a smooth upgrade that will add business value to your information network
Windows 10 MDT Consultancy
Windows 10 MDT Consultancy
Progent's Microsoft-certified consulting experts can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Windows 10 provided by Progent's consultants include Return on Investment analysis, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile device management, teleworker access, data and identity security, automated provisioning and administration, network infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and users, and ongoing Call Center support services.
IT asset documentation management Consultants
ProSight certificate expiration management Technology Professional
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard data about your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and managing your IT documentation, you can save up to half of the time spent looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it.
Google Cloud Natural Language Consulting Services
Urgent Google Cloud solutions Specialist
Progent offers affordable remote and onsite support to help organizations to move all or part of their core IT infrastructure to Google Cloud Platform (GCP). This can save time and equipment costs and allow the use of Google's cutting edge AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.
Shared Computer Support Help Desk Costs Online Technical Support
Co-managed Call Center Costs Specialist
Progent's Helpdesk outsourcing and co-sourcing services allow companies to save money, enhance productivity, and adapt immediately to sudden changes in business circumstances.
An index of content::
Sun Solaris Remote Consult
Solaris Online Technical Consulting
Progent provides nationwide online technical support and consulting services for companies who operate Solaris environments or whose information systems feature a combination of Sun Solaris and Microsoft products. Remote IT help offers optimum leverage for your information technology budget by preserving client efficiency and shortening the hours billed for network repair services. Sophisticated remote support technology and skilled technicians and engineers combine to enable Progent to handle most IT issues without squandering time and expense by traveling to your location. In the vast majority of situations your network issues can be dealt with by telephone or through a combination of telephone support and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISM premier security specialists to help with the most difficult network problems.
Nexus MPLS Remote Support Services
Nexus 7000 Switch Support Services
Nexus series switches are engineered to deliver the throughput, scale, availability, cloud readiness, capacity, data protection and manageability required to act as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and onsite support expertise to help your IT staff to plan an efficient network topology, build pilot environments to confirm your network design, install and configure Nexus switches, create and enforce effective policies, perform security and compliance evaluations, set up advanced monitoring and alert systems, consolidate network resources by means of virtualization technologies, troubleshoot switching and routing issues, optimize system performance, plan for expected growth, and set up the powerful zero-downtime features available for Nexus family of switches. Progent can also help you to upgrade non-disruptively from outdated Nexus switches or Catalyst switches to current Nexus switches.
Exchange Online Archiving Computer Consultant
Microsoft 365 Exchange Online and on-premises Exchange IT Consultants
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 and local Exchange deployments. This allows you to have certain Exchange mailboxes located at your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist your organization with any phase of planning, implementing and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is completed on schedule and on budget.
Comprehensive Event Management Online Technical Support
Support Outsourcing Microsoft Operations Manager
Small to mid-sized businesses can now get all the benefits of Microsoft Operations Manager and also have fast access to Progent's Microsoft and Cisco certified IT support experts. With Progent's economically priced IT service packages, mid-size organizations can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small company networks enterprise-class availability, protection and performance.
SQL Server 2017 Technology Consulting
Technical Support Services SQL Server 2017 Reporting Services
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business advantages of upgrading to SQL Server 2017 and can help your organization to plan and implement an efficient migration of your current SQL Server environment to any deployment architecture including local, cloud-based, or hybrid. Progent's SQL Server experts offer online or on-premises support services ranging from on-demand design assessment or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 project is successfully completed on schedule and within budget.
NetDocuments Integration Specialist
NetDocuments and Microsoft 365 Engineer
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed for legal workflows. Progent can provide remote access to NetDocuments consultants who can assist legal departments and law firms to plan, deploy, administer, optimize, or troubleshoot a document management system environment based on NetDocs.
ISR G2 Routers On-site Support
Consultant ISR 926 router
Cisco has designed a full product line of routers including routers built to deliver the protection, bandwidth, and reliability required by organizations from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and system uptime. Progent can show you how to select and configure Cisco routers to build a reliable infrastructure for your network and to make it easy to expand as you support new users, start new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers based on the Cisco IOS operating system, such as the Cisco 800 family of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, plus older 3600 and 3700 Series Routers.
24-Hour Support and Help Exchange 2013 EAC
Exchange 2013 DLP Specialist
Microsoft Exchange 2013 incorporates major improvements to the functionality of Microsoft Exchange 2010 and delivers powerful new features as well as a revamped structure. These enhancements favorably impact vital IT areas including ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to evaluate the possible business benefits of upgrading to Exchange 2013, create an efficient test and rollout plan, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing online consulting and support and management services for Exchange Server 2013.
Migration Company ITIL
Small Business IT Outsourcing ITIL Foundations Certified (ITIL)
Progent provides customers the services of consultants who have earned some of the computer industry's most prized certifications. Progent believes that clients have the right to be sure that their IT support professionals have accredited training plus broad practical backgrounds so that Progent's clients can engage Progent's support with confidence. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts (CCIE) confers privileges for significantly better vendor support than is offered to uncertified service providers, allowing Progent to offer clients a higher level of IT support. In other cases, major certifications such as CISA or ISSAP for network security can help corporate clients to show compliance with regulatory demands by engaging the services of recognized industry experts.
Largest Hornetsecurity Altaro VM Backup and VMware ESXi On-site Technical Support
Hornetsecurity Altaro VM Backup Restore Consulting
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted environments and also supports cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite services to assist you to design, install, manage and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup software.
Top Ranked Remote Network Support Engineers
Onsite Support Onsite Technical Support
For mid-size businesses who need IT consulting services, Progent can deliver an array of alternatives including local service, on-line support, off-site Help Desk, 24x7 support with remote network monitoring, emergency staffing, business relocation support, application development, and expert consulting. For medium-size businesses in California or other regions covered by Progent's onsite consultants, Progent provides expert onsite support for fixing network problems quickly and affordably.
Compensation for Cisco Consulting Open Positions
Compensation for Cisco Consultants Work From Home Job
Progent's compensation model is based on contribution, so similar to being an independent consultant, your earnings are entirely driven by your generated revenue. Certain Progent support staff focus on quality of life and choose to consult at a more relaxed pace, using our flexible schedule to pursue personal enthusiasms such as hiking, motorcycle racing, snow boarding, surfing, travel, or sharing free time with family and friends. Other consultants take advantage of the opportunity to earn major bucks via lots of work and long days. Progent fully encourages either side of the spectrum and any point in the middle.
Hornetsecurity Altaro M365 Teams Chat Backup Network Consulting
Hornetsecurity Altaro 365 Total SharePoint Backup Support and Integration
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
Top Ranked wireless VoIP phone integration Support and Setup
CCIE Certified Wireless IT Consultants
Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to configure, manage, and debug Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Windows Server 2016 Storage Replica Specialists
Expert Microsoft Certified Engineer Windows Server 2016 Disaster Recovery Planning
Progent's Windows Server 2016 disaster recovery experts can help your organization to design a DR solution built around Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost hardware, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, economical deployment of a stretch cluster quorum witness.
24/7 Ubiquiti UniFi Security Gateway Engineer
Consult Ubiquiti XG switch
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi appliances running throughout multiple sites with thousands of APs can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent offers the expertise of seasoned wireless professionals who can help your organization to assess the value of Ubiquiti's UniFi products for your environment and assist you to plan, install, manage, and maintain your UniFi solution.
Urgent Applications Consultants Axapta
Support and Integration Microsoft Dynamics Business Central
Progent can provide you with experts who can customize your Microsoft Business Solutions ERP, MRP, and financial system applications to match your particular business requirements. Progent's Microsoft support experts offer experience in Microsoft Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce integration services for safe, corporate-wide information sharing plus interfacing with CRM programs.
Work from Home Solutions Outsourcing
Consultant Services Call Desk for at Home Workforce
Progent has 20 years of experience assisting small and mid-size companies to design, implement, tune, administer, and debug IT networks that support telecommuters.
Dynamics GP VBA Specialists
Specialists Dynamics GP Web Services
Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to create specialized line-of-business applications and eCommerce solutions that operate seamlessly with Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can help you create reports that allow you to analyze your business more effectively, turning raw data into valuable understanding of your company and customers.
Technical Support Company Small Business
Small Business Help
Progent offers organizations of any size enterprise-class IT online or on-premises consulting services for information systems based on Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also can provide security expertise for companies ranging from the small office to the global enterprise.
NetApp MetroCluster Troubleshooting Consulting Services
NetApp MetroCluster Troubleshooting Professional
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with synchronous replication to provide rapid, zero data loss disaster recovery between sites located as far as 185 miles apart. Progent's roster of seasoned network experts can help you to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can ensure you adhere to leading practices for installing your MetroCluster solution by providing help with tasks like assigning shelf IDs, arranging aggregate layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and testing your MetroCluster DR solution to show adherence with information assurance standards and government requirements.
Windows 2019 IT Consulting
Windows Server 2019 Windows Defender ATP Network Engineer
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Top Exchange 2013 Performance Tuning Online Support Services
Exchange 2013 Backup and Restore Remote Support
Exchange Server 2013 incorporates significant improvements to the functionality of Microsoft Exchange 2010 and delivers powerful innovations as well as a redesigned structure. These improvements favorably impact key areas such as manageability, high availability (HA), security and compliance, operational costs, teamwork, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the potential business benefits of upgrading to Microsoft Exchange 2013, design a cost-effective test and rollout plan, and train your IT staff to maintain your Exchange Server 2013 environment. Progent also offers ongoing remote consulting and management for Microsoft Exchange Server 2013.
Solaris Protect
UNIX Cybersecurity Firm
If your company operates a Sun Solaris environment or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your whole organization in a wide range of security topics such as security administration procedures, security architecture and models, access management systems and methodology, applications development security, operations security, physical security, telecommunications, network and Internet security, and disaster recovery preparedness. CISM and ISSAP stipulate the basic skills and worldwide standards of knowledge that information security professionals are expected to possess. These certification provide executive management the confidence that those who have achieved their CISM or ISSAP certification have the experience and knowledge to deliver world-class security support and consulting help.
Microsoft Proxy Server Network Consultant
24/7/365 Microsoft ISA Server Computer Consultants
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds creating corporate security solutions for IT networks with multiple sites, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size business design and deploy an installation of ISA Server 2004 that supports your IT protection needs without limiting your network.
MCSE Expert Certified Remote Technical Support SCCM 2012 Reporting
Support and Help SCCM 2012 Migration
Progent can help your business to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to SCCM 2012 from an older change management solution or help you to enhance your current SCCM 2012 ecosystem to accommodate your evolving business needs. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by delivering expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and Internet Information Services.
Expert Microsoft Certified Windows Server 2016 Failover Clusters Support and Help
Windows Server 2016 Scale Out Clusters Support Outsourcing
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to plan and deploy a DR system based on Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity hardware, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, economical deployment of a failover cluster quorum witness.
MCSE Expert Certified Operations Manager Consulting
Network Monitoring Online Help
Remote 24x7 network monitoring, proactive alarms, and actionable analytical reporting are crucial to maintaining the proper operation of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of all sizes can get a level of protection that was previously limited to enterprises. Progent can provide a variety RMM solutions delivered as low-cost service packages created to help you to detect and fix a most IT network issues before they can hurt productivity.
Shared Call Center IT Consultant
Shared Helpdesk Online Consulting
Progent's Computer Contact Center Outsourcing Support Services for PC desktop technical support are intended especially for small organizations who need fast access to a Help Desk Service Center with expert phone support and effective escalation options but who have to operate within a limited IT budget. Important components of Progent's Help Desk Outsourcing Services include: Help Desk Support, Optional Remote Access Support, System Assessment, Expert Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Helpdesk Applications Selection and Integration.
SQL Server 2019 Data Mining Computer Engineer
SQL Server 2019 Always On Technical Support Services
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and onsite consulting expertise, application development, and technical support services for businesses of any size who want to migrate to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist customers plan and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a cohesive intranet solution.
Company-wide Standards for Best Practices Solutions Provider
Small Business IT Consulting Problem Escalation Through Teamwork
Progent's team of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world professional background, at the front lines of network support, executing a wide range of technical tasks for a large array of businesses. Every Progent consultant shares a refined collection of individual best practices that are incorporated into shared best practices standards that Progent instills in its support staff. This guarantees that you get not only world-class technical help, but also a consultant with field-tested approaches for using computer knowledge to resolve real-world network problems quickly.
Juniper Junos CLI Security Team
Juniper Junos Configuration Security Organization
Progent's Juniper Networks-certified network consultants can help you to plan and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and migrate smoothly from discontinued products to the latest versions. Progent's Junos OS consultants can offer support for Juniper's premier network operating system to help your business to streamline the administration and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software productss and can assist you maintain networks that incorporate a mix of Juniper's software platforms.
Top Progent Phone Numbers
Progent Phone Numbers
For small organizations interested in Progent's network support outsourcing, consulting, or technical support offerings, phone 800-993-9400 or e-mail information@progent.com.
Sun Solaris Computer Consultants
Troubleshooting Solaris
If your business network combines Solaris technology with Windows, Progent can help you to integrate your computers into a cohesive network that permits all your operating systems to run side by side for simple administration, transparent information exchange, high dependability, enhanced performance, and tight protection. Progent's Sun Solaris and MS Windows coexistence assistance offerings feature IT infrastructure integration and support, consulting for Windows services for UNIX, remote server monitoring and administration, remote network help and troubleshooting, on-site technical support, and Help Desk services.
Microsoft 365 and iPhones Consulting Services
Hybrid Microsoft 365 Exchange integration On-site Technical Support
Microsoft supports transparent hybrid environments that combine Microsoft 365 and on-premises Exchange systems. This allows you to have certain mailboxes hosted at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can help you with any phase of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can provide occasional support to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is completed on time and within budget.
wireless IP phone security Technical Support Services
wireless IP phone upgrades Technical Consultant
Cisco's wireless VoIP phones are industrial-grade wireless handsets intended for workers who are on the move within campus, hospitality, retail or other venues where management requires user endpoints that offer more control, security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile collaboration. Successful integration of Cisco's wireless VoIP phones usually requires that you set up and optimize many key pieces of your Wi-Fi infrastructure such as APs, routers and switches, Cisco wireless LAN controllers, and call management software. Progent's Cisco-certified consultants can provide online and onsite support to help you create and manage a Cisco wireless VoIP phone deployment by delivering services that can range from troubleshooting the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.
Network Consultants Support Desk Sharing
Urgent Remote Technical Support Supplemental Support Desk
Progent's Shared Call Center service allows your IT organization to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's pool of certified technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Microsoft Exchange Server 2016 Migration IT Services
Exchange Server 2016 Upgrade Integration Support
Progent can assist you in any and all facets of your upgrade to Exchange 2016 including designing high availability system topology for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Immediate Exchange 2016 Migration Consulting Services
Microsoft Exchange Server 2016 Migration Planning Online Consulting
Progent can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 including planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Engineer Microsoft Small Business Server 2003
Biggest Microsoft SBS Premium Add-on Remote Troubleshooting
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the foundation for a powerful but manageable IT network. The technical demands of the Microsoft .NET components included with Small Business Server 2011 calls for a computer support expert with real-world background planning and building seamless, comprehensive business technology environments. Progent's Microsoft SBS Server consultants have an average of over 10 years of background supporting business networks powered by Microsoft technology. This background ensures you success in installing, administering, and repairing network environments that incorporate the SBS Server suite of servers and applications.
Microsoft SQL Server Consulting Services
Top Quality Microsoft Certified Partner Specialists SQL Server Replication
Progent's Microsoft-certified SQL Server developers and DBAs can provide remote expertise to assist organizations of any size to create, manage, and troubleshoot applications based on Microsoft's SQL Server RDBMS platform and .NET architecture. Progent's SQL Server experts can provide support for any phase of the application life cycle in environments that range from small business or departmental databases to N-tier VLDB applications and data warehousing.
Small Business Technical Support Group
Cisco and Microsoft Small Business Network Consulting Firm Small Office
Progent delivers the services of Microsoft and Cisco-Premier IT consulting professionals to offer clients affordable ways to help businesses maximize the value of Microsoft and Cisco products. For networks that range from small offices to large corporations, Progent's expert engineers can show you how to enhance your network's e-mail infrastructure, protection, reliability, performance, and network administration.
After Hours DotNET Framework Development Firm
24x7x365 .NET IoT Design Firm
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can build or enhance .NET apps rapidly and at low cost.
SharePoint Computer Consultant
Office SharePoint Server 2003 Online Support
Progent's Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise solution that uses web technology for intelligently coordinating people, teams and information. SharePoint Server offers a central location for your workers or customers to connect to, manage, distribute and manipulate useful data, files, and software and to communicate with other people. SharePoint allows faster and more intelligent decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services connect workers, customers, teams and projects with the knowledge they've developed in a way that makes data easy to locate, retrieve and apply. Progent's certified SharePoint experts can assist your organization to support your existing SharePoint environment or migrate to the current version of SharePoint Server or to SharePoint Online.
24x7 Integration Consulting Online Power BI Training
Instruction Live Online Windows 8.1
Progent offers customized remote instruction for a range of desktop apps and operating systems including Microsoft Office and Microsoft 365 Excel, Word, Publisher and Project plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction offers the benefits of traditional in-person instruction, such as immediate communication between students and teachers, but eliminates the costs of travel and the challenge of attempting to synchronize the schedules of multiple trainees. Offered to single students or groups of all sizes, Progent's live online training permits the teacher to run the seminar from an online office and the students can be spread across a campus or across the country. Virtual training deploys proven learning tools such as virtual white boards, electronic hand-raising, and collaborative desktops. Sessions can be brief and targeted to specialized topics or extended in time and broader in scope.
Technology Professional Virtual Machine Hosting
ProSight Private Cloud Services Professional
Progent's ProSight Virtual hosting services provide small companies a range of advantages such as reduced capital costs, reductions in operational expense, better management focus, world-class security, greater availability, and regulatory compliance.
wi-fi controller Technology Consulting
DNA Center Setup and Support
Cisco's Catalyst family of wireless controllers simplify the administration of wireless LANs by unifying the configuration and control of Wi-Fi APs, tuning wireless performance by reducing the effect of radio frequency congestion, enhancing wireless availability with fast auto-failover, and hardening data security by detecting threats and analyzing traffic content according to user class and location. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's modern wireless controller technology.
Microsoft Certified Outsourcing Help Desk Sharing
Support Services Co-managed Call Center
Progent's Microsoft authorized Consultants provide three ways to help mid-size and large organizations develop an efficient and productive in-house Network Support Helpdesk. Progent's consulting services include ROI evaluation, process study and improvement, executive reporting, training of internal staff, and documentation of processes. Progent's Software Selection and Deployment Support Services help companies sift through the numerous high-quality Help Desk application programs on the market and determine what packages might be excessively costly, lack critical capabilities, or align badly with your organization's corporate culture. Progent also provides temporary staffing for companies who want to augment their in-house Help Desk staff for special projects or to substitute for vacationing or incapacitated workers.
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