Progent offers fast access to the expertise of veteran wireless specialists who can assist organizations to assess the value of Ubiquiti UniFi Wi-Fi APs for your business and assist you to design, deploy, manage, and debug your UniFi network. Progent can also conduct a Wi-Fi site survey to help you to choose, configure, and place Ubiquiti UniFi Wi-Fi access points for optimal coverage and throughput.
Progent's Microsoft-certified consultants offer online or in-person support to assist companies of all sizes to design, deploy, manage, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older versions of Data Protection Manager or from a different backup platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid datacenters. Progent can provide as-needed help for fixing particularly challenging issues, or full project management support. Progent's consultants can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent's data protection experts can assist you to design, implement and troubleshoot a backup/restore solution based on MSP360 technology. MSP360 enables file or image-based backup/recovery for virtual machines and physical machines, works with all leading public clouds, and permits businesses to create a backup ecosystem with a minimum RTO and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to protect against data loss resulting from human mistakes, computer glitches, malicious users, and external attacks like ransomware. To learn more, visit ProSight Data Protection Services 360 Backup solutions.
Progent's certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your company, create test systems and rollout strategies, tune your network for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support team, develop an enterprise-wide security plan, automate network management, assist with application development, and generate and test a disaster recovery/business continuity plan.
Progent's Microsoft-certified consultants can provide online or in-person support to help businesses of any size to plan, deploy, administer, and repair a backup solution based on System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier releases of SCDPM or from a different backup platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed help for resolving especially stubborn issues, or full project management services. Progent can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Progent's managed services for patch management offer organizations of any size a versatile and affordable solution for evaluating, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, such as printers and scanners, network appliances such as routers and Wi-Fi APs, and IoT devices such as alarms and health monitors.
Fortinet FortiGate next-generation firewalls are industry leaders in offering top performance for SSL/TLS inspection. Progent's Fortinet firewall consultants can help your business to configure your Fortinet firewalls to safeguard all your digital assets at the network perimeter, within the data center, at branch locations, and at the cloud edge.
Progent's seasoned application designers and programmers can help your business to create customizations to Microsoft Dynamics GP that support the unique requirement of your organization while retaining the benefits of Windows integration. Progent can also offer expertise with a selection of software development technologies that can be utilized to build integrations with Microsoft GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent’s Co-managed Call Center service allows your IT organization to share responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of veteran technical support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution based on the leading shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent offers access to the cost-effective support of online Internet connectivity consultants to help your company to evaluate or enhance your Internet services so your Internet connectivity solution meets your business needs. Services available from Progent include evaluation of your current bandwidth use, vendor and plan comparison and selection, network provisioning, and managing a seamless switchover to a new ISP and/or service plan. Network provisioning can include optimizing current routers and switches and deploying new ones, implementing firewalls, and designing dependable Border Gateway Protocol configurations.
If your office network mixes Sun Solaris platforms with MS Windows, Progent can help you to incorporate your computers into a unified network that permits all your OS platforms to coexist for easy management, seamless dataflow, high dependability, enhanced performance, and tight security. Progent's Solaris and MS Windows integration assistance offerings include IT infrastructure integration and service, consulting for Windows services for UNIX, remote network monitoring and administration, remote technical help and troubleshooting, on-site technical support, and Help Desk Call Center outsourcing.
If you are a network engineer with system support expertise, teaming with Progent and working for our customers will expand your skills through interaction with our staff of mutually supportive, world-class consulting experts. Progent's focus on providing network expertise and computer support to small and midsize businesses will offer you the opportunity to work in depth with decision makers and contribute tangibly to the growth of dynamic companies. In addition, Progent's virtual office network provides the most advanced tools for off-site support and wireless connectivity to help you to deliver fast solutions when you troubleshoot business-critical issues.
ProSight Data Protection Services ECHO offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of critical data, applications and virtual machines that have become unavailable or damaged due to component breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FINRA, and PCI and, when necessary, can help you to recover your business-critical information.
Progent's Microsoft-certified consultants can help organizations of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; design, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help you to migrate from an earlier release of System Center Virtual Machine Manager or from a third-party management platform, and Progent can assist you to optimize and troubleshoot your existing SCVMM environment to make sure you realize maximum return on investment.
Progent’s team of Microsoft and Cisco Certified consultants average more than a decade of real-world industry experience, in the trenches of network support, executing a broad range of technical tasks for an extensive mix of businesses. Each Progent support professional shares a refined collection of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its support personnel. This means that you get not only world-class technical capability, but also a support engineer with field-tested approaches for using computer knowledge to solve real-world IT problems quickly.
Progent can give you access to application developers who can modify your Microsoft Business Solutions ERP, MRP, and financial system packages to suit your unique business needs. Progent’s Microsoft consultants provide expertise in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also offers expert e-Commerce integration services for safe, corporate-wide resource sharing plus interfacing with Customer Relationship Management products.
Progent's SonicWall firewall experts can show you how to configure, manage, and troubleshoot SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified network security experts can help you incorporate SonicWall security gateways into a complete security solution and build protection into your corporate practices.
To deliver cost-effective IT support for small companies, Progent has developed comprehensive computer outsourcing plans that offer small organizations fast access to network help without forcing you to recruit, educate, and maintain an expensive full-time IT staff. Progent’s IT outsourcing packages offer you an affordable alternative for building a secure and reliable environment for your favorite Windows office productivity suites such as Microsoft Office XP and Office 2003.
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable uptime for key workloads by offering centralized, mixed-platform monitoring of IT resources deployed across local systems and private and public clouds. Progent's consulting team can provide world-class online and onsite expertise to assist businesses of all sizes to design, integrate, optimize, update and troubleshoot SCOM 2016 deployments. Progent can assist you to move to Operations Manager 2016 from older versions of Operations Manager or from different monitoring platforms, or integrate a variety of monitoring systems into a cohesive infrastructure management ecosystem. Progent can also show you how to extend your Operations Manager 2016 scope to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
If your company network combines Solaris platforms with Windows, Progent can help you to incorporate your computers into a cohesive environment that permits all your OS platforms to coexist for simple administration, seamless dataflow, high reliability, enhanced performance, and strong security. Progent's Solaris and MS Windows coexistence assistance services include network infrastructure integration and support, support for Windows services for UNIX, online network monitoring and administration, remote technical support and troubleshooting, in-person technical support, and Help Desk outsourcing.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide web-based control and comprehensive protection for all your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further level of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
For help writing, improving, or repairing business aplications for Windows, Linux, or for the Web, Progent’s expert team of programmers, relational database architects, and software project managers can help ensure you get the job completed on schedule and within budget. Progent's experienced application developers offer affordable and expert online help for jobs as simple as creating VBA scripts for Excel or as challenging as rolling out mission-critical database applications based on SQL Server or MySQL.
Progent can provide the guidance of a CRISC-certified risk management consultant to help your company to design and implement an enterprise risk management (ERM) solution based on best practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines.
Progent's Wireless Consulting Services offer a fast, economical option for companies of all sizes to deploy, manage and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Microsoft allows you to create transparent hybrid networks that integrate Office 365 and on-premises Exchange deployments. This allows you to have some mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help your organization with any facet of designing, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is completed on schedule and within budget.
Progent's experts offer Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Entourage and email help, security services, and one-on-one training. Progent can help clients to migrate to macOS from OS X or earlier versions of Mac OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone integration and iPad management, or moving to iCloud. For business environments based exclusively on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, integrating and maintaining a network environment that is available, safe, fast and aligned with your company's business goals.
Progent offers customers the services of engineers who have earned some of the computer industry's most prestigious certifications. Progent thinks that customers deserve to know that their computer service professionals have accredited testing as well as extensive real-world backgrounds so that Progent's clients can use Progent's support with confidence. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) brings priority for significantly better vendor help than is available to non-certified service providers, enabling Progent to offer clients a higher level of IT service. In other cases, recognized certifications such as CISM or CISSP for network security can aid enterprise customers to demonstrate compliance with regulatory demands by engaging the services of recognized industry professionals.
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 Exchange Online and local Exchange systems. This permits you to have certain mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on schedule and on budget.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco devices for unified management.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can eliminate as much as 50% of the time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it.
Progent can assist your organization in any facet of your migration to Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; planning HA infrastructure for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and implementing Hyper-V virtualization; setting up HLB; building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
By using virtual server technology, businesses are able to operate many virtual machines on a single physical server. Virtual server technology enables companies to enjoy all the benefits of server segmentation, but without the expense associated with buying extra server equipment. Virtualization is also the critical technology for private clouds, which offer major benefits including lowering the costs of capital equipment, datacenter facilities, and management while improving information protection, system reliability, and disaster recovery. Other key server management options are server monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's professional server management consultants can help you in all areas of server consolidation and administration to allow your company to contain costs and conserve time.
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized business integrate and support Cisco’s security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to administer and offer the versatility to expand with your growing business needs. Progent’s Cisco-Premier network experts are familiar with Cisco’s complete family of products aimed at eliminating information pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can help you deploy Cisco technology to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized client access control framework for user certification, authorization, and accounting from an easy-to-use Web interface.
Forefront Threat Management Gateway is based on the proven security technologies of Microsoft ISA Server and offers a centrally managed Internet gateway that delivers a one-server platform for an array of security features including an application and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, permits customized reporting generated by SQL Server, integrates with Active Directory to streamline authentication, and can be operated as a virtual server to lower expenses and improve availability. Progent's Microsoft-certified engineers can assist you to design and carry out test and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent's consultants can also help your organization to migrate economically to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Progent can supply small companies with an information management expert who can function as a part-time CIO. This part-time CIO can provide strategic direction to help you integrate appropriate IT products to improve business operations so they align better with your corporate objectives. Your company can create and implement a well conceived information technology plan without absorbing the expense of a full-time senior IT executive.
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike many independent consultants or local support organizations who provide minimal documentation or specifics of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support reports transmitted by each staff member to every customer. The discipline of documenting and archiving service records allows more efficient service and eliminates a variety of typical problems such as when a service client is virtually held hostage to a consultant who won’t let go of the keys to the kingdom.
Stealth penetration testing is a key part of any comprehensive network security plan. Progent’s security experts can run thorough intrusion tests without the knowledge of your organization's in-house IT resources. Unannounced penetration testing uncovers whether current security defense systems such as intrusion detection alerts and event history analysis are correctly configured and actively observed.
When performing IT projects for corporate clients, Progent follows a structured approach based on defined milestones in order to achieve financial, timing and technical goals while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes industry project management procedures based on the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, pilots, design adjustments, and professional implementation. All phases are recorded to provide a detailed summary of IT services delivered and to help in ongoing network maintenance.
Progent can provide affordable online and on-premises support to help businesses to move any portion of their core network infrastructure to Google Cloud Platform services. This can save time and equipment costs and allow access to Google's state-of-the-art machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, readiness assessment, system design and review, testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security strategies.
SharePoint Server 2016 Migration Integration Support
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth backgrounds assisting small and mid-size businesses to minimize network downtime by providing cost-effective remote consulting for disaster recovery/business continuity planning, high-availability network infrastructure, data backup and restore systems, and non-disruptive system maintenance. Progent’s business continuity experts can assist your company to develop and test an efficient business continuity strategy that matches your business goals and IT budget. Progent’s disaster recovery specialists can assist you to design, implement, and manage fault-tolerant technologies including non-stop Internet access, virtualized servers, clustering, load balancing, continual off-site backup, and multi-location data centers.
Microsoft Small Business Server is an affordable collection of server products that offers the foundation for a powerful but manageable IT network. The IT sophistication of the Microsoft .NET components bundled with Small Business Server 2011 calls for a computer consultant with hands-on experience planning and building seamless, comprehensive business network environments. Progent's Small Business Server professionals have an average of over 10 years of experience supporting business networks based on Microsoft products. This expertise assures you results in installing, administering, and repairing IT environments that include the Microsoft Small Business Server package of servers and productivity software.
Progent can assist businesses of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify IT administration and lower equipment investments. Azure includes a wealth of public cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud computing models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the typical mistakes small companies make when moving to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Google Android handhelds.
Progent's consultants can provide Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Entourage and Exchange Server help, security services, and one-on-one training. Progent can help clients to upgrade to macOS from OS X or other earlier editions of Apple OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone support and iPad synchronization, or moving to Apple's iCloud services. For computer networks based solely on macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of designing, configuring and maintaining a network infrastructure that is available, safe, efficient and able to achieve your company's business goals.
Catalyst family of wireless controllers streamline the management of wireless LANs by unifying the provisioning and control of Wi-Fi APs, tuning Wi-Fi throughput by reducing the impact of radio frequency congestion, enhancing Wi-Fi availability with fast failover, and strengthening data security by detecting cyber threats and analyzing traffic content according to user class and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's modern wireless controller solutions.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience creating Microsoft-based security solutions for IT networks with many sites, mobile workers, and line-of-business web-based applications. A Progent ISA Server consultant can help your small or mid-size business design and deploy a configuration of ISA Server 2004 that supports your IT security requirements without limiting your network.
Small to mid-sized businesses can now get all the benefits of System Center Operations Manager and also have fast access to Progent’s Microsoft Premier IT consulting professionals. With Progent's economically priced IT service programs, small and midsize businesses can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to offer small company networks enterprise-class reliability, security, and performance.
Microsoft supports transparent hybrid networks that integrate Office 365 and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of designing, implementing and debugging your hybrid Exchange solution. Progent's Exchange specialists can deliver as-needed expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on schedule and on budget.
Colocation sites allow businesses to share enterprise-class data centers for housing computer equipment that runs vital applications. Progent's Microsoft and Cisco certified IT experts can assist your business with all aspects of your colocation program including selecting and migrating to a colo site, creating network architecture, specifying hardware, on-premises and remote maintenance, establishing remote system management, and training your support personnel.
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants offer remote or on-premises integration and debugging services to assist your organization to design, implement, upgrade, optimize, administer and debug Aironet wireless AP environments of any scale or architecture. Progent's Cisco wireless controller consultants can also help you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to build an enterprise connectivity foundation that is easy to manage and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and configuration of Aironet Wi-Fi access points to work with your specific office design, building structure, and anticipated network traffic.
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting to assist businesses of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help you to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent uses a sophisticated service reporting system that records and formats complete documentation for all billed support activities. Unlike some freelance consultants or local support firms who offer scant documentation or details of tasks done, every service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the support reports transmitted by each consultant to every client. The practice of detailing and organizing support records results in more effective service and avoids a slew of typical problems such as when a support customer is virtually held captive to a consultant who won’t release the keys to the kingdom.
Progent's Cisco CCIE-certified Wi-Fi network experts offer remote or on-premises configuration and troubleshooting services to help you to plan, configure, update, optimize, manage and debug Aironet wireless access point environments of any scale or topology. Progent's Cisco wireless controller consultants can also help you to integrate your wireless environment with your wired network and cloud-hosted resources to create an enterprise-wide connectivity solution that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and configuration of Aironet Wi-Fi APs to accommodate your unique workplace design, construction, and anticipated network traffic.
Biggest SharePoint Backup and Recovery Remote Troubleshooting
Progent's certified engineers can assist you to test Windows 7 to confirm application and driver compatibility and to determine its performance and stability working in your environment. Progent's consultants can also show you how to evaluate the likely strategic benefits of moving to Windows 7. If you decide that Microsoft Windows 7 fits your business strategy, Progent can help your IT organization to design and execute a smooth migration to Windows 7 from a your current version of Microsoft Windows.
Cisco's security and remote connectivity solutions for small to mid-size businesses represent a complete array of manageable security products to help you safeguard your entire network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP certifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that fit best with your business objectives.
Progent can help your organization to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to Configuration Manager 2012 from an older device and application management solution or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your changing IT requirements. Also, Progent can help you to create an infrastructure that extracts the most value from SCCM 2012 by providing advanced consulting support for related Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
System Center 2016 provides important improvements for managing hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; seamless integration of mixed-OS networks that include Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and configure a new implementation of Microsoft System Center 2016, expand or tune your current one, upgrade smoothly from an earlier version of System Center, or debug your System Center environment.
Progent’s Shared Call Center service allows your IT organization to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of veteran technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution built around the top shared professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Progent’s staff of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on professional experience, at the front lines of IT support, performing a wide variety of technical projects for a large mix of businesses. Every Progent support professional shares a proven collection of individual best practices that are incorporated into company-wide leading practices standards that Progent teaches its consulting staff. This guarantees that you get not only world-class technical skills, but also a consultant with proven approaches for using technical knowledge to solve real-world network problems efficiently.
Progent's Check Point consultants can show you how to choose and configure Check Point Firewall utilities and appliances powered by Check Point Software's security platform to provide an affordable and effective security solution for your IT network. Progent can also help you integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point Power-1 firewalls with security products from other suppliers and provide a single stop for continuing network support, administration, training, and design services.
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering top performance for encrypted data inspection. Progent's Fortinet firewall experts can assist your business to deploy your Fortinet firewalls to protect your digital assets at the enterprise edge, within the data center core, at branch locations, and at the cloud edge.
Progent offers fast and affordable online access to a certified Oracle DBA expert or an Oracle application programmer. Progent offers comprehensive database administration services for any version of Oracle including 10g and 11g and can also help plan, build, update, or troubleshoot Oracle applications written with SQL and PL/SQL. Progent also offers support for Data Guard and Streams replication tools and Oracle Recovery Manager.
Progent is structured to provide comprehensive online consulting for all major technical areas associated with small business information systems and allows you to outsource a variety of strategic, on-demand support services including a part-time Chief Information Officer to provide advanced planning and budgeting skills, a Technical Response Center for help desk services, 24x7 remote monitoring, spam/virus filtering as an outside-the-firewall service, project management help for major projects such as office moves oroperating system upgrades, connectivity consultants for building and maintaining high-performance and robust network infrastructure, security specialists to ensure data safety and compliance, disaster recovery specialists to design and document business continuity strategies, and software developers to create, customize, or troubleshoot business applications.
Progent's Cisco-certified Wi-Fi technology consultants can help organizations to configure, manage, and debug Cisco Wi-Fi products including Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Progent's Wi-Fi IP phone configuration consultants offer online and onsite support to help you create and manage a Cisco wireless IP phone deployment by providing integration services that can range from debugging the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.
Progent can help your it team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-only systems or in hybrid topologies that combine on-premises IT assets as well as cloud services. To assist you to integrate public clouds with networks, Progent can provide a variety of cloud integration services such as Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
If you are producing UNIX or Linux applications in an environment that includes Windows-based processors, PCs, and office applications, Progent offers comprehensive network support outsourcing that frees you to concentrate on your area of high-value expertise without the continual distraction of managing your business network. Through the use of automated server monitoring and by providing online and in-person assistance as your company needs it, Progent offers an economical solution for maintaining an information system that provides excellent availability, protection, and performance. Progent's developer assistance services feature full-service information technology outsourcing, virtual server infrastructure, online and in-person service and repair, network monitoring services, and Contact Center outsourcing.
Progent's Power BI experts can help your business to plan, install, maintain, update or troubleshoot your Power BI environment. Progent can also assist you to prep your target data for Power BI visualizations. Progent can help you implement and manage an onsite, cloud based, or hybrid architecture for Power BI.
Progent's application experts can provide in-depth consulting, software programming, integration help, and webinar training for popular applications covering vital areas including ERP and MRP, financials, business analytics, web commerce application development, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of background delivering advanced consulting and troubleshooting services online, Progent can help clients throughout the U.S. to save the time and expense related to travel and on-site visits without sacrificing the effectiveness of technical services.
SQL Server 2005 offers powerful, standardized tools to IT professionals as well as to information workers, lessening the complexity of creating, deploying, managing, and using enterprise information and analytical programs on platforms ranging from mobile devices to corporate data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require a network consulting firm with real-world experience and broad knowledge in planning and deploying information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system operating at peak levels by checking the health of vital devices that power your IT network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so that any potential issues can be resolved before they have a chance to impact your business.
The QTS (formerly Herakles) Internet Data Center is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are currently using the QTS data center as a colocation facility or if your business is considering moving your primary or disaster recovery equipment to Herakles/QTS, Progent offers a variety of cost-effective consulting services including data center migration, system installation and updates, infrastructure improvements, project management services, virtual server expertise, remote monitoring, centralized system administration, application development, disaster recovery/business continuity solutions, security assessment, and the support of the Progent Test Lab.
Progent's UNIX platform consulting services offer small and mid-size businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This broad array of expertise provides you with a convenient one-stop source to show you how to build and manage a secure and robust cross-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by combining MS Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent's company culture will make you a more capable consulting professional by improving your information technology skills and boosting the satisfaction of your clients. Progent delivers this promise by attracting the best professional experts for you to operate with, offering a state-of-the-art system architecture, using specialized application tools to enable the highest level of service, and by optimizing our operational models for attracting and maintaining customers.
Progent's Cisco CCIE-certified SIP integration consultants can help your business to design, integrate, manage, debug and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE-based IP PSTN trunks and can provide affordable online or onsite expertise to assist businesses to migrate smoothly to a productive unified communications environment that delivers accelerated return on investment. Progent's certified Microsoft unified communications consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.
Progent's ProSight portfolio of managed services are geared to provide organizations who maintain minimal internal network administration and support staffs with low-cost help from enterprise-class management platforms and consulting expertise. Advantages of the ProSight line of managed IT services include flat-rate network management costs, automation of common management tasks, continual absorption of new technology, smooth migration from legacy systems to modern solutions, improved fit between information technology with strategic goals, access to veteran network experts, and freeing up management to focus on business instead of ever-changing information technology.
Progent is among the most qualified network consulting firms for integrating email and messaging systems based on Microsoft Exchange 2000. Progent specializes in helping small businesses get the full advantages of Exchange Server 2000 under typical situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server support.
Progent's Wi-Fi IP phone configuration consultants offer remote and on-premises support to help your organization build and manage a Cisco Wi-Fi IP phone deployment by providing services that range from debugging the configuration of a wireless IP phone or AP to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Small to middle size businesses can now enjoy all the benefits of Microsoft Operations Manager 2007 and also have fast access to Progent’s Microsoft certified network support professionals. With Progent's economically priced network service packages, mid-size businesses can choose a basic co-sourcing package built around Operations Manager with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent supports Microsoft Operations Manager 2007 to provide small and midsize company information systems world-class reliability, protection and productivity.
Exchange 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important new features as well as a redesigned structure. These improvements affect key facets of IT like manageability, high availability (HA), security, operational costs, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of upgrading to Exchange Server 2013, create an efficient validation and deployment strategy, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent also offers affordable remote consulting and support and management for Microsoft Exchange 2013.