To deliver cost-effective network support for small companies, Progent has developed comprehensive computer outsourcing plans that offer small organizations fast access to network help without forcing you to hire, train, and maintain an expensive in-house computer support staff. Progentís IT outsourcing packages offer you an economical alternative for creating a secure and robust environment for your favorite Windows business productivity products such as Office XP and Microsoft Office 2003.
Progent can assist companies of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce hardware expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to understand the advantages and limitations of various cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and resources and ensure you sidestep the typical errors small companies make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN connections and to manage iPhones and iPads and Google Android handhelds.
Progentís Wireless Consulting Services offer a convenient, affordable way for businesses of any size to deploy, manage and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and install hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
With virtual servers, businesses can run multiple virtual machines on one physical server. Virtual server technology allows IT organizations to enjoy all the advantages of server isolation, while avoiding the costs that goes with buying additional server hardware. Virtualization is the critical technology for building private clouds, which offer major advantages such as lowering the costs of capital equipment, facilities, and administration while enhancing data security, system availability, and disaster recovery. Other key server management options include network monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's professional server management specialists can help you with all areas of server consolidation and administration to enable your company to contain costs and save time.
Progent offers the support of a certified VMware VCDX consultant to help you plan, configure, administer and troubleshoot VMware vSphere and vCloud-based virtualization solution for on-premises datacenters, private and public clouds, or hybrid cloud deployments. Progent can provide advanced expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for administering private and public cloud and hybrid cloud solutions that deliver high availability, data security, and disaster recovery.
In addition to offering the expertise of Microsoft Dynamics GP consultants, Progent has experts in Dynamics AX, Dynamics NAV (Navision), Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, administration help, migration support, and 1-on-1 or group online training customized to address your particular requirements. Progent's consultants also can help you integrate and maintain a protected, robust server and communications infrastructure to run your ERP, MRP and accounting applications.
Progent offers the services of a CRISC-certified risk management consultant to assist you to plan and implement an enterprise risk management strategy following leading practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and IT budget.
Microsoft Systems Management Server offers added functionality for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs reduce the overall operational expense of managing and configuring software products by making it easier to copy system images, control mobile devices, and run management tools. In addition to alerting you about techniques to save management costs by installing SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT projects that cover processes that Feature Packs are intended to streamline. Progent's migration and upgrade services can lower spending and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless consulting experts can show you how to develop sensible processes and policies to manage handheld computers and intelligent mobile communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security strategy that incorporates policies, procedures and IT products to keep your IT computer system protected.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's certified ISA Server consulting experts have broad backgrounds developing corporate security solutions for IT networks with many locations, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small company plan and deploy a configuration of ISA Server 2004 that supports your information security requirements without restricting your network.
Progent's background delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to create specialized line-of-business applications and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting consultants can show you how to design reports that let you track your business more effectively, transforming uncooked data into valuable insights into your business.
Progent's Cisco-certified IP phone and video IP phone experts can help you to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from legacy Voice over IP products to the newest HD media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Unified CM, originally known as CallManager, or with Cisco Unified CM Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Unified CM applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, installing ISR routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Progent's Microsoft-certified engineers offer in-depth support in implementing, managing and debugging all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide variety of affordable online consulting services based on proven best practices to help businesses of all sizes to receive all the advantages of this leading platform. Consulting support offered by Progent include solution design, software configuration and upgrades, setting up secure collaboration among local and offsite users, network infrastructure optimization, and specialized online training.
Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver centralized control and world-class protection for all your inbound and outbound email. The powerful structure of Email Guard managed service combines cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a deeper layer of inspection for inbound email. For outbound email, the local security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The local gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
Progent's certified engineers can provide remote and onsite consulting expertise to assist your company to manage, support, and repair computers based on Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, network security, backup and restore, remote connectivity, smartphone and tablet integration, wireless network design, and remote system monitoring and alerts.
For enterprise project management assistance, Progent offers the services of senior IT professionals with decades of background in technology management, application development, and business process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to help enterprise clients follow best practices to ensure that strategic projects are completed on time and within budget.
VMware's NSX network virtualization technology allows you to build complete logical networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high degree of automation independent of the physical components making up the underlying IP network. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, and transparent site relocation, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, upgrades and patches and can produce reports to verify complete service recovery, validate SLAs and prove DR compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly recover the complete logical network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to help you to design, configure, test and administer a disaster recovery solution based on VMware SRM and VMware NSX.
MCSE Expert Certified Consultant Services SharePoint 2019 and Windows Server
Progent's pricing model is to bill for online service and on-premises visits by the minute. Consequently, you are invoiced only for received support. Progent does not demand a more expensive rate for after-hours or emergency support, and inside California or in areas where Progent offers on-site service, Progent does not charge for travel time except for urgent support where on-site work is less than four hours. Also, Progent applies no minimum fee and requires no retainer for services delivered during normal business hours. Many service organizations demand large minimum payments or charge for each fifteen minutes or longer. Progent's small granularity avoids large bills for quick solutions so you won't be forced to allow less critical problems to stay unaddressed.
Progent's expert consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network downtime, simplifies long-term support demands, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-location upgrades, Progent has the knowledge and experience to complete your move quickly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the integration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange 2007 Server.
Windows Server 2008 is a major step forward in making information networks more secure and available, simpler to virtualize and administer, faster, and able to offer a better environment for web hosting and development. Progent can help your business get the most from the improvements incorporated into Windows Server 2008 by delivering certified consulting, tech support, training, temporary staffing, network monitoring, and security services.
Progentís Microsoft certified consultants can provide small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the rapid creation of enterprise-class business applications that offer your business a competitive advantage. SQL Server provides core support for XML and can query over the Internet and beyond the firewall. In addition to providing consulting, maintenance and problem solving services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT network. Progent can also help you upgrade from older editions of Microsoft SQL Server to SQL Server 2005.
Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to design specialized mission-critical applications and eCommerce solutions that operate seamlessly with Dynamics GP Software. Progent's Dynamics GP management reporting consultants can show you how to design reports that allow you to analyze your business more thoroughly, turning raw information into useful insights into your business.
Progentís Wireless Site Survey helps you to plan and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN optimized for your facilities, providing you a wireless solution that has the coverage, speed, capacity, Quality of Service, data protection, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive on-premises service.
Cisco Unified Communications Manager, formerly named CallManager, operates as the heart of Cisco's communications and collaboration solution. Cisco Unified Communications Manager and Cisco Unified CM Express offer a borderless IP-PBX by integrating tightly with unified messaging apps that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's CCIE-certified consultants can deliver effective and budget-friendly online and onsite support to assist businesses of any size to build and administer CUCM ecosystems by providing Cisco Unified Communications Manager configuration and technical support services that deliver optimum productivity. Progent can help with any facet of CUCM setup and debugging in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, installing Cisco ISR routers with CUBE support, designing Cisco UCS server failover solutions for survivability, performance tuning, and integration with Exchange and Skype for Business.
Progent offers fault tolerant load balancing support covering network load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery technology such as F5 Networks 3DNS. fault tolerant load balancing technologies for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.
Altaro VM Backup software provides small and mid-size organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your exposure to data loss, military-grade encryption, granular restore capability for individual files and emails, support for Windows Server Cluster Shared Volumes (CSV) and for vCenter for managing larger deployments, and support for Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a broad array of services to help you to design, install, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
Cisco has developed an extensive product line of routers that includes routers built to provide the protection, bandwidth, and reliability demanded by organizations ranging from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved reliability and network availability. Progent can show you how to choose and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to expand as you support new users, open new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS operating system, such as Cisco's 800 family of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.
Progent can give you access to experts who can customize your Microsoft Dynamics ERP, MRP, and accounting system applications to meet your unique company needs. Progentís Microsoft support experts offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also provides expert e-Commerce integration support for safe, corporate-wide information sharing plus integration with Customer Relationship Management packages.
Progent's Microsoft-certified consultants can provide online or onsite expertise to assist organizations of any size to design, implement, manage, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from older releases of SCDPM or from another backup platform, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid environments. Progent offers occasional help for fixing particularly stubborn issues, or comprehensive project management services. Progent's consultants can also assist you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide web-based management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway device provides a further level of inspection for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall.
Progent's Check Point consultants can help you choose and deploy Check Point Firewall/VPN utilities and hardware powered by Check Point's security platform to provide an affordable and effective security solution for your corporate network. Progent can also help you configure other Check Point technologies including Check Point ZoneAlarm and Check Point UTM-1 firewalls with security products from other suppliers and provide a central stop for on-going technical support, administration, education, and consulting expertise.
Progentís Microsoft-certified experts offer companies of all sizes consulting, technical support, and application development services for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web technology for intelligently coordinating people, groups and data. SharePoint Server offers a common spot for your employees or clients to access, manage, share and manipulate useful data, documents, and applications and to communicate with other people. SharePoint allows faster and more intelligent decisions, more efficient sharing across groups and more streamlined business practices. Windows SharePoint Services join employees, customers, workgroups and major tasks with the knowledge theyíve created in a manner that makes data easy to locate, download and apply. Progent's SharePoint consultants can help your organization to support your existing SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.
Progentís team of Microsoft and Cisco Certified experts average more than a decade of real-world industry experience, in the trenches of IT support, performing a wide variety of IT tasks for a large array of clients. Each Progent consultant shares a proven set of personal best practices which are combined into shared best practices training that Progent teaches its support personnel. This means that you get not only world-class technical skills, but also a support engineer with field-tested approaches for using technical knowledge to fix actual IT problems quickly.
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small company's servers in a solution that gives the maximum degree of availability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting options are built on proven virtualization techniques that enable small and midsize businesses with mixed- platform IT systems to economize dramatically on the expense of capital investments, system support, and network administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.
SharePoint 2019 Information Rights Management Online Support Services
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that enhances cloud readiness, works with the most popular smart phones and tablets, allows one-time login with Microsoft Azure Active Directory, and strengthens security. Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, extends the Web Client, and adds more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and hands-on experience to resolve the critical technical and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to perform an efficient migration that will optimize the return on your investment in this mission-critical product.
Microsoft Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) calling. Lync Server 2010 can enhance the capability of Exchange, SharePoint Server and Office or cloud-based Office 365 and streamlines management through integration with Active Directory. Lync 2010 can also cut expenses by eliminating VoIP hardware and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's certified unified communications experts offer online and on-premises support services to assist your company to manage and repair your current Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the new version of the product. Progent can also assist your organization to design and execute a smooth Skype for Business migration.
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can help your business to integrate your Fortinet security appliances to protect all your IT resources at the network perimeter, within the data center, at branch locations, and at the cloud edge.