Progent offers organizations of any size enterprise-class network remote or onsite consulting services for networks based on Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also offer security expertise for businesses varying in size from the small office to the worldwide enterprise.
Our Experts Group offers consulting in important areas that include Macintosh integration and applications; Consulting for Linux-powered, UNIX, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Strategic and vertical application help; CIO, business analyst, and project management services; Custom program design and deployment; Web site, eCommerce, Electronic Data Interchange, and client information portal design and deployment; DBM support and performance consulting; Management intelligence consulting; and Telecommunications architecture consulting.
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in critical areas such as multitenancy, agile infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consultants can assist your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to reduce network expenses and enhance productivity.
Progent’s Microsoft-certified experts provide small and medium size businesses enterprise-class consulting services for Systems Management Server and Configuration Manager, Microsoft's standard tools for change and configuration automation. Configuration Manager is the new title for the change management platform formerly called Systems Management Server. System Center Configuration Manager offers a variety of new features to Microsoft Systems Management Server including full automation, built-in Windows Vista Windows Server 2008 support, quarantine support, and device driver management. Progent’s certified engineers can show you how to use SMS 2003 or Configuration Manager 2007 economically for automated operating system and application software installation, security patch administration, application metering, and licensing compliance. Progent's consultants can also help you to move efficiently from SMS Server 2003 to Configuration Manager.
Stealth intrusion checking is a key component of any overall IT system security plan. Progent’s security professionals can perform extensive penetration tests without the knowledge of your company's in-house network support resources. Stealth penetration testing shows whether existing security defense tools such as intrusion incident warnings and event history monitoring are correctly set up and consistently observed.
Progent's Cisco-certified network consultants can show you how to build an affordable, 24x7 Internet connection architecture that can deliver non-stop Internet access through a wide array of fault tolerant Internet network technologies including high availability BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to apply the most current techniques for 24x7 Internet connections to create a cost-effective, fully redundant Internet interface with automatic failover and other features to deliver non-stop Internet availability.
Progent offers a wide array of affordable support services to help you to deploy, configure, repair, and administer workstations and laptops powered by Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can offer onsite or remote assistance for single computers or laptops or work with you to plan and implement a large-scale rollout of new or revised operating system platforms and business applications. Progent can also supply consultants and technical workers to assist you to plan for and implement a company move or consolidation designed to cause minimal interruption to your business.
Progent's certified SQL Server 2019 experts can assist your organization to assess the business case for upgrading to SQL Server 2019 and can deliver fast online or on-premises contact with consulting experts in solution planning and deployment, application development, database administration, and cybersecurity.
Microsoft Small Business Server is an affordable collection of essential servers that provides the foundation for a feature-rich but manageable IT network. The IT sophistication of the Microsoft .NET components bundled with Small Business Server calls for a network support expert with real-world experience planning and integrating cohesive, comprehensive business network solutions. Progent's SBS Server professionals have an average of over a decade of background integrating computer systems based on Microsoft technology. This experience ensures you success in deploying, managing, and maintaining network environments that incorporate the SBS Server package of servers and applications.
Progent's certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration strategies, optimize your network for local, multi-site, private or public cloud-based, and partial-cloud environments, train your IT management team, develop an enterprise-wide security plan, streamline network management, help with application development, and generate and validate a DR/BC plan.
Remote continuous network monitoring, proactive alerts, and actionable analytical reporting are crucial to preserving the health of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management technology has progressed so far that companies of all sizes can get a level of network stability that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management solutions delivered as economical services created to help your company to detect and resolve a most network problems before they can hurt productivity.
Progent's certified Office Word and Microsoft 365 Word consultants offer a wide selection of economical remote support services to help you to manage and troubleshoot your legacy Microsoft Office Word solution or assist you to move to a newer release of Office Word. Services available from Progent's experts include VBA software development, identifying and fixing compatibility problems between various versions of Office Word, interfacing Office Word with other Microsoft Office apps such as Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,network enhancements for dependable. reliable cloud access, security consulting, smart phone synchronization, and remote training classes customized for individuals or groups.
Progent's Private Cloud Hosting service provides comprehensive hosting of a small organization's production servers in an environment that gives the highest level of dependability and scalability and is in addition easy to move to another host. Progent's Private Cloud Hosting and Management options are based on proven virtualization technologies that allow small and midsize companies with mixed- platform IT systems to save dramatically on the costs of capital equipment, system maintenance, and IT management while achieving world-class reliability and an unmatched level of vendor flexibility.
Altaro VM Backup software offers small organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud environments and also supports low-cost backup to Microsoft Azure storage. Headline capabilities include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as little as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, item-level restore options for individual files and emails, support for Windows CSV and VMware vCenter for managing large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is a certified Altaro partner and can provide a wide range of consulting services to assist you to design, install, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup.
Progent's managed services for patch management offer businesses of any size a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your servers, endpoints scanners, network infrastructure appliances such as switches and Wi-Fi APs, and IoT devices like sensors and robotics.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, monitor, optimize and debug their connectivity appliances such as routers, firewalls, and access points plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are always current, captures and manages the configuration information of virtually all devices on your network, tracks performance, and generates notices when potential issues are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, locating devices that require important software patches, or resolving performance problems.
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network experts can assist your company to maintain your legacy PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, integrate, optimize, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's ProSight Virtual hosting services provide small companies a range of benefits including lower capital expenditures, reductions in operational costs, improved management focus, world-class security, greater availability, and regulatory compliance.
Progent offers special network security service bundles intended to deliver larger institutions an objective and thorough security audit from a group of premier security engineers. All Progent's security evaluation bundles incorporate a suite of services including automated scans from within and from outside your network security perimeter, professional analysis of scan results by certified security engineers, production of a paper documenting the results, plus a live high-level executive outbrief and a detailed live outbrief for internal network administrators.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small organization's servers in a solution that delivers the highest degree of dependability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting and management options are based upon proven virtualization technologies that allow small and midsize businesses with mixed- platform environments to save dramatically on the costs of capital equipment, infrastructure support, and network management while achieving world-class reliability and an unmatched degree of vendor independence.
Progent's certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, tune your network for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT management, team, develop a corporate-wide security strategy, streamline network management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Progent's expert consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes productivity downtime, reduces long-term service requirements, and makes your Exchange Server 2003 easy to manage. For complicated multi-server or multi-site upgrades, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Exchange 2003 help, repair, and consulting offerings include expertise with the configuration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business goals.
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting to assist organizations of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.
Dynamics GP accounting offers analytics and reporting features that let you monitor all operations, revenues and spending, and sales trends with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting support expertise can help you design reports that allow you to analyze your business more thoroughly, converting uncooked data into useful business information. Progent can improve your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other development environments in order to deliver custom line-of-business application development and eCommerce applications that integrate seamlessly with Dynamics GP.
Catalyst line of wireless controllers simplify the management of Wi-Fi networks by unifying the configuration and management of Wi-Fi APs, tuning Wi-Fi performance by limiting the effect of radio frequency congestion, enhancing Wi-Fi availability with rapid auto-failover, and hardening security by identifying cyber threats and filtering network traffic based on user type and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controller appliances to manage wireless networks of any size. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or carry out a smooth migration to Cisco's latest Wi-Fi controller technology.
Progent offers national remote phone support and consulting services for companies who run Solaris networks or whose information systems feature a mix of Solaris and Microsoft products. Online technical support offers maximum return for your IT budget by extending client efficiency and limiting the time billed for network analysis and repair. Sophisticated remote support technology and skilled service specialists and consultants combine to enable Progent to solve the majority of network problems without wasting time and money by going to your site. In the vast majority of situations your network issues can be remediated by telephone or via a combination of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security professionals to help with the most challenging system issues.
DoubleTake/Carbonite Software offers a selection of tools designed to deliver small businesses a variety of affordable solutions for backing up and recovering business-critical applications including Microsoft Exchange, SQL, Blackberry, and SharePoint. Progent’s disaster recovery planning consultants have in-depth experience integrating DoubleTake/Carbonite technology into small business information systems to create an advanced level of fault tolerance and disaster recovery capability at a budget-friendly cost.
Lync 2013, renamed Skype for Business, allows organizations of any size to create a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing model with IM, real-time presence, audio/video and web meetings with app sharing and whiteboard, and both IP-based and PSTN calling across a broad assortment of stationary PCs and mobile clients. Progent's Microsoft-certified Lync 2013 experts and system architects can help your company to evaluate the business benefits of Lync 2013, create an on-premises, cloud-resident (with Lync Online) or hybrid topology appropriate for your present and long-term plans, implement Lync 2013 so as to speed up your ROI, and deliver custom online and on-premises training to your IT team and users. Progent has in-depth expertise in critical components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync Server 2013 with key Microsoft 365 applications such as Outlook clients and PowerPoint.
Progent's Sun Solaris family support services provide small and mid-size companies and software developers support for administering and supporting Sun Solaris environments that coexist with Microsoft-powered technology. Progent can give your organization access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of experience offers you a convenient single source to help you create and manage a secure and robust cross-platform network and communications environment that allows Solaris and Microsoft coexistence by combining Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers major enhancements in capacity, performance, manageability, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Microsoft ISA 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, virtual private network (VPN), proxy, and Web caching solution for protecting the Internet-facing networks of any sized business against a wide range of attacks. Progent's certified ISA Server 2006 consultants can help you design, rationalize, test, implement, customize and manage the any version of ISA Server on your network.
Microsoft Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and PSTN telephony. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint and Office desktop or cloud-based Microsoft 365 and simplify management via integration with Windows AD. Lync 2010 can also cut expenses by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's certified IM and Presence experts offer online and onsite support to help your company to maintain and troubleshoot your existing Lync Server 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help you to design and carry out a smooth Skype for Business migration.
SharePoint 2019 Modern Search Onsite Technical Support
Progent's Microsoft-certified SharePoint consultants offer economical online and on-premises expertise, software development, and technical support support for businesses of any size who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Progent's Duo services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Android, and other personal devices.
System Center Configuration Manager 2016 automates application and device deployment and updating, centralizes compliance settings control, keeps track of network assets, guards against corporate data leakage, provides health monitoring, enables secure self service, and offers a single control mechanism for managing mixed-operating system networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud experts can help you with any aspect of designing, installing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior analysis technology from SentinelOne to defend endpoint devices and servers and VMs against modern malware attacks such as ransomware and email phishing, which easily escape traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to address the entire threat progression including filtering, detection, containment, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats.
Progent's Cisco CCIE-certified networking experts can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
System Center 2016 Data Protection Manager offers automatic backup and easy recovery functions for Microsoft networks. SCDPM 2016 delivers application-sensitive backup for critical platforms like Microsoft SQL, Exchange and SharePoint, backs up Windows and Linux virtual machines, supports VMs hosted by Windows Hyper-V as well as VMware, and can use Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to plan, implement, administer, and repair a multi-site backup/restore solution powered by SCDPM 2016. Progent can help you to migrate from an older release of DPM or from an outdated solution, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite support and can deliver occasional guidance to resolve challenging issues or deliver comprehensive project management or co-management support to make sure you complete your Data Protection Manager 2016 deployment on time and on budget.
Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoints printers, network infrastructure appliances like switches and wireless access points, and Internet-of-Things (IoT) devices like sensors and robotics.
Progent's certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create test environments and migration plans, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT management team, develop an enterprise-wide security plan, streamline IT administration, help with creating applications, and build and validate a DR/BC plan.
Les Kent has a 35-year track record of successful network integration, business administration, sales, and operations. He has demonstrated a knack for creating elegant IT solutions in his roles as as a system designer, software developer, project manager, implementation expert, and problem solver for small businesses, start-ups, and global corporations.
Progent is convinced that a well architected and executed information system can be a pivotal piece for enabling a firm's success, and Progent applies this credo in our corporate system infrastructure. We have created a fault-tolerant virtual office network that allows our in-house engineers and authorized contractors to deliver rapid and effective service, collaborate easily on challenging projects, and gain from professional and private growth by being a member of an exciting company culture of self motivation and freedom.
System Center Configuration Manager 2016 automates software provisioning at scale, centralizes compliance settings control, keeps track of network assets, guards against company data leakage, performs health reporting, enables secure end-user self service, and delivers a common point of control for managing mixed-OS ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any facet of planning, implementing, using and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.
Open Now Online Troubleshooting SharePoint 2019 On Prem
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to design and implement a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Progent's Apple Mac experts can promote the creative aspect of Macintosh computing by offering help services and training in imaging, sound, and motion video. Progent's consultants offer help in a variety of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a further level of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity verification with Apple iOS, Android, and other out-of-band devices.
If you have a company network with 10 to 50 desktop clients, Progent's IT outsourcing services save your business from dependence on an individual independent consultant while giving you cost-effective and reliable access to high-quality technical expertise. By providing IT consulting help when you require it, offering advanced expertise for key applications, delivering value-added support such as automated network monitoring, and charging only for services you use, Progent gives you an affordable way for optimizing the business value of your small office network. Progent is the intelligent way for small organizations to build and support a robust and safe IT system and to benefit from fast access to the skilled support ordinarily restricted to enterprises who are able to support a sizeable internal IT group.
For mid-size businesses who need IT support, Progent offers an array of alternatives such as local help, on-line assistance, off-site Help Desk, 24x7 support with automatic system monitoring, emergency staff augmentation, site relocation services, software development, and expert consultation. For medium-size businesses in California or other areas serviced by Progent's field engineers, Progent provides professional onsite support for fixing technical issues quickly and economically.
Our Experts Team offers support in important areas such as Apple OS networking and applications; Support for Linux-powered, UNIX-powered, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Line-of-business and vertical program support; Chief Information Officer, business analyst, and project logistics services; Special program development and deployment; Web site, eCommerce, EDI, and client portal development and integration; SQL management and performance consulting; Business information expertise; and Telecommunications architecture consulting.
Progent can show you how to plan, deploy, manage, monitor, and repair a viable Wi-Fi LAN infrastructure, recommend sensible products, and configure wireless access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a thorough 802.11x network security plan that is well integrated with the security strategy for your entire business network.
Progent's Test and Training Lab located at the QTS Colocation Center can be used for piloting line-of-business applications, creating efficient system upgrade procedures, assessing and optimizing performance, designing or validating business continuity strategies, mitigating compatibility issues, and building training environments for new technologies. For Progent clients without sufficient internal resources to configure effective test environments, the lab cuts capital outlay and technical risk and helps keep critical network projects on schedule.
Progent's managed services for software/firmware update management offer organizations of all sizes a versatile and affordable solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your servers, endpoints printers, network infrastructure appliances such as routers and wireless access points, and Internet-of-Things (IoT) devices like alarms and robotics.
Microsoft Windows 8.1 is engineered to run on computers ranging from smart phones and tablets to engineering workstations. An abundance of new and improved capabilities, such as touch screen support and iconic tile GUI, provide a broad range of advantages for companies who know how to exploit them. Progent's Microsoft-certified experts can help get your organization up to speed with Microsoft Windows 8.1 and show you how to gain significant business value from the operating system's many new and enhanced technologies.
