Progent's certified ISA Server consultants have long experience developing Microsoft ISA Server-based security solutions for IT networks with many sites, remote workers, and line-of-business web applications. Progent's ISA Firewall experts can help your company in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your network protection needs without adversely restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Exchange 2010 and introduces powerful new features plus a revamped architecture. These improvements favorably impact vital areas including ease of administration, availability, security and compliance, cost of ownership, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of upgrading to Exchange 2013, design a cost-effective validation and rollout plan, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and management services for Exchange 2013.
Cisco's Catalyst wireless controllers simplify the administration of wireless networks by unifying the provisioning and control of Wi-Fi access points, optimizing Wi-Fi throughput by limiting the effect of radio frequency congestion, improving wireless availability with rapid auto-failover, and hardening security by identifying cyber threats and filtering traffic content according to user class and location. Progent can assist your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's latest wireless controller solutions.
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and integrated telecommunications/email solutions for businesses. Progent offers affordable Microsoft Exchange Server support services to enhance email security and virus defense, provide fault tolerant email, and implement remote and mobile email access. Progent’s Microsoft Exchange consulting and support services can assist you in planning and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's ProSight portfolio of managed services are geared to provide businesses who have small in-house network support staffs with affordable help from enterprise-class management tools and consulting experts. Benefits of Progent's ProSight line of managed services include flat-rate IT maintenance costs, smart automation of common management processes, ongoing absorption of new information technology, graceful transition from older technology to up-to-date solutions, close alignment of computer technology with business objectives, guidance from veteran IT consultants, and allowing management to concentrate on business issues rather than ever-changing network technology.
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants have extensive backgrounds assisting small and mid-size businesses to reduce network downtime by providing affordable online consulting support for disaster recovery/business continuity planning, fault-tolerant IT architecture, data backup and restore systems, and non-disruptive maintenance. Progent’s business continuity experts can assist you to plan and validate an efficient business continuity plan that matches your business needs and IT budget. Progent’s disaster recovery engineers can assist you to architect, implement, and maintain resilient technologies including redundant Internet connectivity, virtualized servers, fail-over clustering, network load balancing, transparent off-site backup, and geographically dispersed data centers.
Besides providing access to Microsoft Dynamics GP specialists, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, migration support, and 1-on-1 or group webinar training tailored to address your specific needs. Progent's consultants also can show you how to integrate and maintain a protected, robust server and communications infrastructure to support your ERP, MRP and accounting applications.
For corporations with branches in California or any area covered by Progent's consultants, Progent's Microsoft-Premier IT consulting experts and certified Cisco system specialists can provide a variety of IT consulting services such as project management, SOX compliance, office relocations, corporate security, network design, on-site or remote emergency support, and technical support for colocation hosting environments. A Progent IT architect can help you plan a multi-office information system that makes efficient use of colocation services and Internet data centers. Progent’s Microsoft Certified consultants can help large corporations design, integrate and support major rollouts of updated versions of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to configure Cisco technology for connection solutions that incorporate basic, high-speed, integrated, and remote networking.
Progent's Microsoft-certified SharePoint consultants can provide economical online and onsite expertise, application development, and technical support support for organizations of all sizes who intend to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
Even if your company has a minimal network support staff and a modest IT budget, your information system can still have the same high availability and performance that once required a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier network consultants, the most recent system management products for 24x7 monitoring and alerts, and cost-effective service programs such as a help desk service to keep your vital business applications and servers operating.
Progent's Linux consulting experts provide small companies and software developers assistance with administering and maintaining Linux computers that operate with Microsoft-based technology. Progent can give your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad range of expertise provides you with a convenient one-stop source to show you how to build and manage a secure and reliable mixed-platform network and communications infrastructure that supports Linux and Microsoft interoperability by integrating MS Windows with major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates more than 25 years of background helping manufacturing and distribution companies to simplify supply chains and streamline key processes in order to get products to market fast and adhere to customer schedules dependably. Progent offers the expertise of an ERP specialist with more than 20 years of background with the SyteLine/CloudSuite Industrial product family. Progent can provide online or on-premises consulting that spans from occasional guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.
If you want to update your production web site, create internal websites for purposes such as HR or worker education, establish a high-impact web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can provide skilled and proven web designers. Progent's experts can also help you design and maintain a safe, fault-tolerant server and communications network, including remote and wireless connectivity, to support your web solutions.
Progent offers fast and affordable remote access to a certified Oracle DBA consultant or an Oracle software programmer. Progent offers advanced database administration services for all versions of Oracle including 10g and 11g and can also help design, build, update, or troubleshoot Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide support for Data Guard and Streams replication tools and Oracle Database Resource Manage.
Progent's Microsoft-certified experts have 20 years of background providing electronic messaging and unified telecommunications/email solutions for businesses. Progent provides affordable Microsoft Exchange 2007 Server consulting services to strengthen email security and virus defense, provide fault tolerant email, and implement remote and wireless email access. Progent’s Microsoft Exchange consulting and support offerings can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Exchange product such as Exchange 5.5 to Exchange Server 2010.
Microsoft Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network voice communication. Lync Server 2010 can enhance the capability of Exchange Server, SharePoint and Office desktop or Office 365 and simplify administration via integration with Windows AD. Lync 2010 can also cut expenses by eliminating VoIP hardware and subscription services, PBX systems, or conventional teleconferencing technology. Progent's certified IM and Presence experts offer online and on-premises support to help your company to manage and troubleshoot your current Lync Server 2010 deployment or assess the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also help you to plan and execute a smooth Skype for Business upgrade.
Progent has a long background providing a full-spectrum of online IT support and urgent troubleshooting services to local governments and school districts throughout the United States. Progent is one of the industry’s pioneers in delivering expert online IT consulting and has delivered IT support to organizations in every state. Remote support eliminates travel costs and solves issues more quickly than on-premises service calls.
Small to mid-sized businesses can now get all the benefits of Operations Manager 2007 and in addition have fast access to Progent’s Microsoft Premier network support experts. With Progent's affordably priced IT support programs, small businesses can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer small company information systems enterprise-class reliability, protection, and productivity.
Small to middle size companies can now enjoy all the advantages of System Center Operations Manager and also have fast access to Progent’s Microsoft certified IT consulting experts. With Progent's affordably priced IT support programs, mid-size organizations can select a basic co-sourcing package built around Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports Operations Manager 2007 to provide small and midsize company networks world-class reliability, protection and performance.
Progent’s Microsoft certified consultants offer a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft financial platform and corporate management solution based, like all Microsoft financial tools, on the expandable and familiar foundation of Microsoft Windows technology. Dynamics GP 2010, the latest edition of Microsoft accounting software in the Dynamics GP line, offers an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Microsoft Dynamics GP is easy to deploy and integrate, and with its segmented design you can license only the functions you currently require, with the option to add clients and enlarge functionality when necessary. Progent’s Dynamics GP Software consulting experts can show you how to deploy, configure and administer Microsoft Dynamics GP/Great Plains 2010 as well as earlier editions of Microsoft Dynamics GP.
Progent's certified ISA Server consulting experts have broad experience creating Microsoft-based security designs for information systems with multiple locations, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small business design and implement an installation of ISA Server 2004 that supports your IT protection needs without limiting your network.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and protect information about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can save as much as half of the time thrown away searching for critical information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you’re making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it.
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist you to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously branded CallManager, or with Unified Communications Manager Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's consultants can provide support with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, deploying ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server clustering and Cisco SRST systems for survivability.
Progent's Microsoft-certified consultants offer cost-effective online technical support and programming services to help you to design, implement, manage, and troubleshoot Microsoft SharePoint 2010 installations that can involve web pages able to function as intranets, extranets, document and media management tools, wikis, data warehouses, business analytics, enterprise search engines, Visio-driven workflows, and other utilities to support and enhance information sharing. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's familiar office productivity programs including Office Excel, Word, PowerPoint, and Project. Progent can assist your business to migrate from previous releases of SharePoint or move a mix of web applications into a unified and easy-to-manage SharePoint 2010 environment.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco devices for unified management.
Microsoft Windows Server 2008 is a major advance in making IT networks more secure and available, easier to virtualize and administer, faster, and able to provide an improved platform for web hosting and development. Progent can help your company benefit fully from the enhancements built into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, support, education, temporary staffing, monitoring, and security expertise.
Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest customer satisfaction and are afforded the closest operational relationship with Microsoft. The understanding, capabilities, and commitment required to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your business better solutions for your IT system.
Progent's Microsoft-certified consulting engineers can help your organization to determine the benefits of Exchange Server 2010 for your business and can assist you to plan and implement a smooth upgrade to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will provide fast return on investment by increasing your productivity, cutting the expense of equipment and support, simplifying management, and integrating your key communications technologies.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of thorough examination and extensive work with information security design. ISSAP security experts have comprehensive knowledge of access control systems and techniques, phone system and network protection, cryptography, requirements analysis, business continuity and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can assist your business with all aspects of architecture security.
Progent's Microsoft Premier professionals can provide expert support for corporate-wide deployments of Microsoft Exchange. Progent's consultants can show you how to plan multi-location Exchange Server 2007 rollouts or upgrades and can supply local personnel to help enterprises with installations of Exchange Server in the or any area served by Progent's consultants.
Altaro VM Backup software provides small and mid-size businesses a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud architectures and also enables low-cost backup to Azure storage. Headline features include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level restore options for specific files and emails, support for Windows CSV and for vCenter for managing larger environments, and support for Microsoft VSS technology to back up online VMs without downtime. Progent is a certified Altaro partner and can provide a wide range of services to assist you to design, install, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup software.
Progent provides customized online instruction for popular desktop applications and environments such as Microsoft Office Excel, Word, Publisher and Visio plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training provides the advantages of conventional physical classroom seminars, including immediate interaction between students and teachers, but eliminates the costs of transportation and the challenge of attempting to synchronize the schedules of multiple trainees. Available to individuals or groups of all sizes, Progent's virtual training permits the teacher to run the seminar from an online facility and the students can be spread throughout an office or across the country. Virtual learning utilizes proven teaching mechanisms like broadcast white boards, real-time questions, and collaborative desktops. Sessions can be short and personalized to specific subjects or extended in time and broader in scope.
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms make it possible to create custom mission-critical programs and eCommerce environments that integrate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting consultants can show you how to create reports that let you track your business more effectively, transforming raw information into valuable insights into your business.
Progent's Citrix consultants can help your organization to evaluate the potential strategic value of the available versions of Essentials for Hyper-V, assist you to integrate Citrix administration utilities with your Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to improve the responsiveness, availability, flexibility, and recoverability of your virtualized environment while lowering the cost of resources and support and simplifying management tasks.
Progent's Cisco-certified wireless technology consulting experts can assist organizations to deploy, administer, and troubleshoot Cisco wireless products such as Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can eliminate up to half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you’re making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it.
If your company is producing UNIX-based software on a network that has MS Windows-based servers, desktops, and office applications, Progent can provide comprehensive IT outsourcing that frees you to concentrate on your field of high-value know-how without the constant hassle of managing your business network. Through the use of automated network monitoring and by providing online and in-person assistance when your company needs it, Progent offers an affordable alternative for managing an information system that provides excellent dependability, protection, and performance. Progent's developer support offerings include comprehensive network support outsourcing, virtual infrastructure, online and on-premises support and troubleshooting, network monitoring services, and Contact Center support.
SQL Server 2005 offers indispensable, standardized tools to computer professionals as well as to information workers, lessening the difficulty of designing, integrating, managing, and accessing company information and analytical programs in environments ranging from mobile devices to corporate data networks. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and broad knowledge in designing and building information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Cisco's Catalyst line of wireless controllers streamline the management of wireless networks by unifying the provisioning and control of Wi-Fi APs, tuning Wi-Fi throughput by limiting the effect of radio frequency congestion, improving Wi-Fi availability with fast auto-failover, and hardening data security by detecting cyber threats and filtering traffic content according to user class and locale. Progent can assist you to configure Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or carry out a smooth transition to Cisco's latest Wi-Fi controller solutions.
Progent's compensation model is based on contribution, so similar to working as an independent consultant, your earnings are entirely tied to your work effort. Certain of our support staff focus on lifestyle issues and elect to work at a more relaxed pace, utilizing our self-determined schedule to pursue personal enthusiasms such as mountain biking, car racing, skiing, fishing, vacations, or sharing free time with relatives and friends. Other consultants take advantage of the opportunity to make big bucks through hard work and extended hours. Progent fully supports either side of the spectrum plus any point in between.
Progent's CCIE-certified network infrastructure consultants can assist you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent’s consultants can help you to plan and carry out a smooth migration from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid system that deploys Azure AD Domain Services and Azure AD Connect to centralize identity and access management for both on-premises and cloud resources.
Progent’s Technical Response Center offers nationwide extended hours remote troubleshooting for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals offer after-hours phone help and remote secure network access to troubleshoot and resolve network problems quickly and economically. The scope of IT experience available from Progent's team of nationwide service professionals makes it possible to escalate even the toughest network issues to qualified specialists as required. For critical problems, the Technical Response Center tries to answer your request for support within one hour.
Progent's expert consultants can help you design and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids network disruption, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-site upgrades, Progent has the background to complete your project quickly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and design offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.
Progent provides national remote help and troubleshooting services for companies who run macOS and OS X networks or whose information systems feature a combination of Apple Mac and Microsoft Windows products. Progent's engineers offer Mac clients a variety of services such as desktop assistance, upgrading to the current version of macOS from earlier versions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad integration and management, or moving to iCloud. Online IT help offers optimum return for your IT budget by preserving user efficiency and limiting the time charged for network analysis and repair. Sophisticated online access tools and skilled service specialists and consultants allow Progent to handle the majority of IT issues without squandering time and expense by traveling to your location. In most of cases your IT problems can be dealt with by telephone or through a combination of telephone support and remote access. Progent can make available Cisco CCIE infrastructure experts and CISM premier security professionals to help you with the most difficult system issues.
Progent's Cisco Jabber consultants offer online or onsite support to assist businesses of any size to design, implement, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers advanced support for the technologies that go into building a cohesive Jabber collaboration solution such as Cisco network appliances and management software, Microsoft Office apps, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP interfaces, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, business continuity, and the many other components of a modern collaboration solution.
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants offer extensive experience assisting small organizations to reduce system downtime by offering cost-effective online consulting services for disaster recovery/business continuity planning, fault-tolerant network infrastructure, data backup and restore systems, and transparent system maintenance. Progent’s business continuity experts can help your company to develop and validate a sensible business continuity strategy that aligns with your business needs and IT budget. Progent’s disaster recovery specialists can assist you to design, deploy, and manage fault-tolerant technologies such as non-stop Internet connectivity, virtualized servers, fail-over clustering, network load balancing, continual off-site backup, and geographically dispersed data centers.
Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as IP-based and public switched telephone network telephony. Microsoft Lync 2010 can enhance the functionality of Exchange, SharePoint and Office or Office 365 and simplify administration through integration with Active Directory. Lync can also reduce capital and operational costs by doing away with VoIP hardware and subscription services, PBX gear, or legacy teleconferencing solutions. Progent's certified IM and Presence consultants can provide remote and on-premises support services to assist you to manage and repair your existing Lync 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is the new release of the product family. Progent can also help you to design and execute a smooth Skype for Business migration.
Progent’s Shared Help Desk service makes it possible for your business to share the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution based on the top shared professional services automation (PSA) tool for handling service requests, ticketing, ownership, progress tracking, and metrics.
If you need help writing, enhancing, or repairing business aplications for Microsoft Windows, any version of Linux, or the Web, Progent’s team of program developers, relational database designers, and software project managers can help make sure you get the job done on time and within your budget. Progent's experienced software developers can provide cost-effective and expert online help for projects as small as writing Vidual Basic macros for Office Excel or as challenging as rolling out mission-critical database applications built on SQL Server or MySQL.
Progent's Microsoft-Premier SQL Server consultants can provide an array of services to assist small businesses to plan, configure, administer, and repair MS SQL Server 2008 solutions in order to gain the maximum strategic benefit from this advanced information management platform. In addition, Progent offers assistance with network architecture, company-wide security, and application programming to increase the strategic benefit of your IT network.
Progent's Juniper Networks-authorized network engineer can assist your company to plan and deploy Juniper Firewall/VPN technology, optimize and troubleshoot your infrastructure, and upgrade smoothly from outdated equipment to the latest releases. Progent's Junos OS engineers can provide support for Juniper's premier network control software to help you to simplify the administration and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations manage environments that incorporate a combination of Juniper's OS platforms.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide web-based control and world-class security for your inbound and outbound email. The powerful structure of ProSight Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your exposure to external attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.
Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest customer endorsement and are afforded the closest working relationship with Microsoft. The knowledge, capabilities, and commitment required to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your company more complete solutions for your IT network.
Progent has a long background providing a broad range of online network consulting and emergency troubleshooting services to local governments and schools throughout the United States. Progent is one of the industry’s pioneers in delivering expert online network consulting and has provided network support to organizations in all 50 states. Remote support saves travel costs and solves problems more quickly than on-premises service calls.
Progent can provide fast access to the skills of veteran Wi-Fi specialists who can assist organizations to assess the advantages of Ubiquiti UniFi Wi-Fi access points for your business and help you to design, deploy, manage, and debug your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to select, configure, and place UniFi Wi-Fi access points for optimal coverage and throughput.
Progent's disaster recovery planning and business continuity engineers can help you create a disaster recovery strategy to prepare for an IT system catastrophe. Progent can help you develop a complete disaster recovery strategy that incorporates scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified professionals can also help you create an affordable, fault-tolerant system architecture that takes into account reliability issues involving a wide range of network technologies and procedures.
Progent's Cisco-Certified network consultants can show you how to use Cisco's network management utilities along with a selection of specialized third-party products to build a complete network management solution to keep your network running smoothly, conserve expensive resources, protect your data, revive rapidly from device breakdown or malicious attacks, and enable you to add or reassign network resources sensibly and economically as your company evolves.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Microsoft-certified consultants offer in-depth support in implementing, using and troubleshooting all versions of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad variety of cost-effective online support services based on proven best practices to help organizations of any size to get all the benefits of this leading platform. Consulting support offered by Progent include system planning, installation and upgrades, setting up safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training.
Progent's support services for patch management provide organizations of any size a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your servers, endpoints printers and scanners, network appliances like switches and Wi-Fi APs, and Internet-of-Things (IoT) devices such as alarms and robotics.
SharePoint Backup and Recovery Support Outsourcing
For Windows desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can assist your company to design a XenDesktop environment that maximizes the business value of your information network; configure XenDesktop software with your physical and virtual servers, end-user computers, and printers; migrate your existing virtual desktop software to the latest releases of XenDesktop; and deliver advanced remote technical support. Progent can also train your network managers to adhere to best practices to maintain your XenDesktop solution efficiently.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's servers in a solution that delivers the highest degree of availability and expandability and is also simple to move to any data center. ProSight Virtual Hosting options are based on mature virtualization techniques that allow small and midsize companies with mixed- platform environments to economize dramatically on the costs of capital investments, system support, and IT administration while achieving world-class reliability and an unmatched degree of vendor flexibility.