Progent's Power BI experts can help your business to plan, install, maintain, update or troubleshoot your Power BI environment. Progent's database experts can assist you to prep your source data for Power BI visualizations. Progent can show you how to implement and administer a local, cloud based, or hybrid network model for Power BI.
Before Progentís Microsoft Operations Manager solution, network problems were approached reactively, once workers were impacted by them. With the benefit of proactive, automated alerts and trend analyses created by Microsoft Operations Manager, Progent is now able to anticipate server issues before they becomes serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can resolve incipient problems before customers suspect that the problems are there. Progent has background with MOM 2005 and MOM 2000 to offer small business networks enterprise-class reliability, safety and productivity.
Progentís private cloud hosting allows small and midsize businesses to run mission-critical applications such as SQL and Exchange Server from a hardened Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup replication and restoration. Smaller organizations can take advantage of Progentís private cloud hosting service to avoid large capital costs for the acquisition, maintenance, and management of network hardware and data center facilities while achieving world-class levels of system reliability and physical security.
Progent can deliver a broad array of cost-effective support services to help your company to deploy, integrate, troubleshoot, and administer desktop PCs and notebooks based on Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer onsite or online assistance for single machines or notebooks or help you to plan and implement a company-wide rollout of new or revised operating system software and applications. Progent can also supply engineers and technical workers to assist your company to plan for and complete a site move or merger organized to cause minimal disruption of your business.
Progent's Microsoft-certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create test systems and migration plans, optimize your infrastructure for local, multi-location, cloud-based, and partial-cloud environments, train your IT support team, create an enterprise-wide security plan, automate network management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Global Information Assurance Certification was founded in 1999 to validate the knowledge of information technology security professionals. GIAC accreditations are recognized by businesses and institutions all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide expertise with all of the security services covered under GIAC accreditation including evaluating infrastructure vulnerability, incident management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with continual replication to provide fast, zero RPO disaster recovery between datacenters located as far as 185 miles away from one another. Progent's roster of seasoned IT experts can assist you to plan, configure, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that meets your functional requirements and budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by providing guidance with procedures such as assigning disk pools, determining aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and testing your DR system to show adherence with information assurance standards and government requirements.
Microsoft WSUS enables IT administrators to deploy and track the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support personnel can completely and easily manage the distribution of updates that are released via Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft SUS deployment, setting up user's computers, establishing the Group Policy parameters, and ensuring your Microsoft Software Update Services Group Policy Object is associated with an Active Directory container appropriate for your network environment.
Citrix offers a comprehensive line of platforms that provide enterprise-grade manageability, scalability, and responsiveness for virtualizing servers and for server-based delivery of Windows desktops and applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help you to evaluate the business advantages of Citrix virtualization products and show you how to plan, validate, implement, troubleshoot, and support Citrix virtualization platforms.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent can provide affordable remote and onsite consulting to help companies to migrate any portion of their core network infrastructure to Google Cloud Platform services. This can save time and equipment costs and enable access to Google's state-of-the-art machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design and review, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Progent can help companies of any size to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce equipment investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the advantages and limitations of different cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure that you avoid the common mistakes small organizations make when moving to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Android smartphones and tablets.
Progent can assist you to utilize Cisco's networking products to build a solid basis for your onsite, cloud-centric, or hybrid-cloud data center and streamline operations in key areas such as resource utilization, security and compliance, manageability, uptime, and disaster recovery.
Progent's Microsoft-certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration plans, optimize your network for local, multi-site, private or public cloud-based, and hybrid environments, train your IT management, staff, create a corporate-wide security strategy, streamline network administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent's Windows consulting experts can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 offered by Progent include Return on Investment estimates, project supervision, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management and synchronization, teleworker connectivity, data and identity security, automated deployment and administration, network infrastructure design, wired/wireless convergence, business continuity planning, custom training for IT support staff and end users, and ongoing technical help.
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by checking the health of critical devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so all potential issues can be resolved before they can disrupt productivity.
Progent's Microsoft-certified experts offer network help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting professionals can show you how to plan, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Progentís Technical Response Center (TRC) provides affordable nationwide extended hours online support for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals provide extended hours telephone support and online direct network access to isolate and repair technical problems quickly and economically.
Progent's Network Helpdesk Outsourcing Support Services for desktop technical support are intended especially for small organizations who need fast access to a Help Desk Service Center with professional telephone support and effective escalation capability but who have to work within a restricted IT budget. Important components of Progent's Help Desk Outsourcing Services include: Helpdesk Support, Optional Remote Access Provisioning, Initial System Evaluation, Expert Escalation, Virtual Help Desk Services, Per Minute Billing, and Helpdesk Applications Recommendation and Integration.
Progent's seasoned solution designers and programmers can help your business to create enhancements to Microsoft Dynamics GP/Great Plains that support the special requirement of your organization without losing the advantages of Windows integration and connectivity. Progent can also provide expertise with a range of software development tools that can be utilized to build user-interface and data integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
ProSight Data Protection Services offer small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup processes and enables rapid recovery of vital data, apps and virtual machines that have become lost or corrupted as a result of component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical data.
Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that allows small businesses to transition from the traditional physical in-house datacenter to the new hybrid networking model that includes local and cloud-based resources. Progent's consultants can provide cost-effective remote consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to assess the possible business benefits of migrating to Windows Server Essentials and adopting a hybrid on-premises/cloud model for your computing environment. Progent can provide full-service project management to help you design and execute an efficient move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. Progent also offers continuing consulting help, technical support, and customized training.
Progent can supply small companies with an IT management professional who can function as a part-time CIO. This part-time CIO can provide long-term direction to help you integrate sensible technology to enhance business operations so they align more closely with your business objectives. Your business can create and install a well thought out IT strategy without incurring the expense of a full-time senior IT executive.
Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft premier consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with teammates who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can coexist, allowing Mac users to get and transmit email, search the GAL, import addresses, synchronize calendars, and alert people to conferences with your Exchange account. Progent will make sure that your Exchange Server is properly set up and that WebDAV and Outlook Web connectivity are working. Progent also can provide customized onsite Entourage education.
Progentís Microsoft-premier consultants can help you to enhance your servers and/or workstations from 32 to 64 bits. Progent can assist you to understand the risks and benefits of upgrading to 64-bit computing, design an efficient upgrade strategy that reduces business disruptions, and offer inexpensive, professional remote help to aid you to install 64-bit software and application software on your existing computers.
Progent can deliver in-depth remote support for all technologies associated with small business information systems and allows you to outsource an array of vital, as-needed services including a temporary Chief Information Officer to offer advanced IT design and budgeting capability, a Call Center for help desk support, proactive server monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management for major initiatives like office relocations orOS upgrades, Cisco-certified consultants for building and maintaining fast and reliable network infrastructure, security specialists to verify information protection and compliance, disaster recovery specialists to design and document business continuity strategies, and software developers to write, enhance, or repair business applications.
Progent can help you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's latest Wi-Fi controller technology.
Progent's Experts Group offers consulting in important technologies that include Apple OS networking and applications; Expertise for Linux-based, UNIX-based, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Line-of-business and vertical program help; Chief Information Officer, management information analyst, and project management outsourcing; Custom program design and deployment; Web site, electronic business, EDI, and customer information portal development and integration; DBM support and performance consulting; Business information consulting; and Telecommunications systems consulting.
Progent's Microsoft consultants can help your company to assess the benefits of Lync Server 2010 for your environment and can help you to design and carry out an installation of Lync Server 2010 that unifies the control of IM and Presence and increases the productivity of your in-house employees, telecommuters, and mobile workforce. Progent's consultant's can also assist your company to carry out an efficient upgrade to Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, interface Lync Server with Exchange Server, Microsoft SharePoint, and SQL Server, show you how to run Lync Server 2010 to improve the team-computing functions of MS Office applications, and offer online seminars and continuing support for Lync and other Microsoft platforms.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the fast development of a new generation of enterprise-class applications that can provide your company a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.
Progentís Technical Response Center offers national remote support for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified service engineers offer telephone help and remote secure computer access to isolate and repair network problems quickly and affordably. The scope of technical experience represented by Progent's staff of country-wide support professionals makes it possible to escalate even the toughest network issues to qualified specialists as required.
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide centralized control and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most threats from reaching your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a further level of analysis for incoming email. For outbound email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.
For companies with a combination of Apple Mac and Windows computers, there are two basic alternatives for using Microsoft Windows-only software on macOS or OS X: an external connection to a physical Windows computer or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect a Mac to a networked Microsoft Windows-based computer to run Microsoft Windows applications and share network resources. Virtual PC for Mac emulates Windows on a Mac system so that you are able to use Windows applications locally. Progent's Mac technology consultants can help your business to manage these products for running Microsoft Windows software on your Macs and can in addition help you to assess and install other products for Windows platform emulation.
System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and simplified recovery capabilities for Microsoft networks. SCDPM 2016 delivers application-aware backup for key platforms such as Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to design, implement, manage, and repair a multi-site backup/recovery system built around System Center 2016 Data Protection Manager. Progent can assist you to upgrade from a previous release of DPM or from a legacy solution, and Progent can optimize your DPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployment models. Progent can provide online or onsite support and can deliver as-needed guidance to help you through technical bottlenecks or provide comprehensive project management or co-management services to make sure you complete your SCDPM 2016 deployment on time and on budget.
Progentís Microsoft certified professionals offer small and medium sized companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can protect your IT network from attack by outside and inside sources. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as HTTP, which allows these products to detect many threats that can elude ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through expert planning and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can assist you to install Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.
Progent's Juniper-authorized NetScreen consultants can assist your company to configure and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to the latest Juniper technologies, and repair infrastructure issues in all-Juniper or mixed-vendor environments.
Progent provides consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your security requirements and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.
For small and midsize organizations, computer security and compliance can be too complicated to master yet too dangerous to overlook. The world's largest enterprises have been hacked, and the top cloud service providers have on occasion been taken down. It looks like there's nowhere to run. Progent makes it economical for small and midsize businesses to implement vital security projects successfully by providing the benefit of billed time to the nearest minute with no minimum charge for remote support. This means you can have access to a world-class computer expert to deliver precisely the help you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any level of system security including security audits, virus defense and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and designing a complete security strategy.
ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior analysis tools to defend endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily evade traditional signature-matching AV products. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to automate the complete malware attack progression including filtering, identification, mitigation, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks.
If you are developing UNIX or Linux software in an environment that has Windows-based processors, PCs, and office productivity products, Progent offers comprehensive network support outsourcing that allows you to focus on your field of high-value expertise without the constant hassle of managing your company information system. Through the use of smart server monitoring and by delivering remote and on-site assistance when your business needs it, Progent represents an economical solution for maintaining an information system that features excellent dependability, protection, and performance. Progent's UNIX/Linux developer assistance offerings feature full-service network support outsourcing, virtual infrastructure, remote and on-premises support and repair, 24x7 monitoring, and Helpdesk support.
Progent can help you to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from a legacy change management platform or help you to modify your current SCCM 2012 ecosystem to support your changing business needs. Also, Progent can assist you to create a software foundation that extracts the most value from SCCM by providing advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
Progent's pricing model is to charge for phone service and on-site visits by the minute. As a result, you are billed only for received support. Progent does not impose a more expensive rate for off-hours or priority service, and within California or in areas where Progent provides on-site service, Progent does not bill for travel except for urgent support where on-site work is less than four hours. In addition, Progent imposes no initialization charge and asks no retainer for services delivered during regular working hours. Many service firms demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids big bills for fast repairs so you won't be forced to permit less critical problems to fester.
Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that allows small businesses to make the move from the older physical in-house datacenter to the contemporary hybrid networking model that combines on-premises and virtualized cloud-hosted software and infrastructure. Progent's consultants offer cost-effective remote consulting and technical support for Windows Server Essentials. Progent can assist you to determine the possible business benefits of migrating to Windows Server Essentials and implementing a hybrid on-premises/cloud design for your computing environment. Progent offers full-service project management so you can plan and execute a smooth migration to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent can also provide ongoing consulting help, technical support, and customized training.