Configuration Manager automates software provisioning across multiple sites, centralizes compliance settings control, inventories network assets, guards against company data leakage, provides health reporting, enables secure self service, and delivers a single point of control for administering mixed-OS networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can help you with any facet of designing, installing, using and repairing a System Center Configuration Manager solution for local, cloud, or hybrid networks.
Progent can assist your business in all facets of your migration to Exchange Server 2016 such as designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining mass storage capacity required for your VMs, databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent can help your it team to plan and manage cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-only solutions or in hybrid architectures that seamlessly combine on-premises IT assets as well as public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of public cloud migration services that include Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has two decades of experience providing high-level consulting support remotely, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost over Cisco's popular ASA 5500-X firewalls and offer centralized management of modern cybersecurity capabilities such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and execute a smooth migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage network ecosystems that include local offices, data centers, and cloud resources.
Progent offers cost-effective remote support to help companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design and review, testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
Les Kent has a 35-year history of effective technology integration, corporate management, sales, and operations. He has demonstrated a knack for creating elegant information technology solutions while working as a network designer, application developer, project manager, deployment expert, and troubleshooter for small businesses, new ventures, and major enterprises.
Progent provides small and mid-size organizations expert support for Intrusion Protection Systems and IPsec VPN products from leading firewall and Virtual Private Network security companies such as Check Point Software, Juniper Networks, and SonicWall. Progent can help you design a detailed security strategy and choose appropriate technologies from a variety of vendors to support your security goals while staying within your spending restraints.
Progent's Check Point Software consultants can show you how to choose and deploy Check Point Firewall/VPN utilities and appliances powered by Check Point's technology to offer an economical and effective security solution for your corporate network. Progent can also show you how to integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point UTM-1 firewalls with security products from other suppliers and provide a single source for continuing technical support, administration, training, and consulting expertise.
Progent's certified consultants can help you analyze the potential advantages of Hyper-V-based virtualization for your company, perform test implementations to validate Hyper-V's compatibility with your production software, assess your network infrastructure for optimal operation with virtualization solutions, assist you in moving to Microsoft Windows Server 2008 and configuring Hyper-V, train your network management personnel to track and administer Hyper-V, offer expert consulting help for improving the security of your virtual servers, design and validate business continuity processes that optimize network availability, and provide continuing consulting and technical support including low-cost online repair and turn-key Help Desk services.
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built physical appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your own storage hardware. Barracuda Backup safeguards vital business data produced locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting services to assist you to design, integrate, operate and troubleshoot a BDR solution built on Barracuda Backup.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for testing mission-critical applications, developing efficient migration procedures, evaluating and tuning performance, designing or validating business continuity solutions, resolving compatibility issues, and establishing training systems for the latest products and technologies. For Progent customers without sufficient internal resources to configure proper pilot environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital IT initiatives on schedule.
Progent's Juniper-authorized NetScreen consultants can help you to configure and optimize NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to the latest Juniper products, and repair network infrastructure issues in all-Juniper or mixed-technology systems.
Progent provides national remote help and consulting services for companies that operate Apple macOS and OS X networks or whose IT systems feature a mix of Apple Mac and Microsoft Windows technology. Progent's engineers can provide Apple macOS and OS X users a variety of services such as desktop assistance, upgrading to the most recent version of macOS from legacy editions of macOS or OS X, plus expertise with Mac applications. Progent can also help you with Apple iPhone and Apple iPad support, or moving to Apple's iCloud services. Remote technical support provides optimum return for your information technology budget by extending user efficiency and shortening the hours charged for network repair services. Sophisticated remote support tools and experienced technicians and consultants allow Progent to handle the majority of network problems without wasting time and expense by going to your site. In most of cases your IT issues can be remediated by telephone or through a mix of phone help and online access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA certified security specialists to assist you with the most difficult system problems.
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all delivered support activities. Unlike some independent consultants or local support firms who offer scant documentation or specifics of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support documentation sent by every consultant to every customer. The discipline of documenting and organizing service records allows more effective service and eliminates a slew of typical problems such as when a support customer is virtually held hostage to a consultant who refuses to release vital service information.
If you have a company information system with 10 to 50 network users, Progent's IT outsourcing services free your company from dependence on single freelance consultant while giving you affordable and dependable access to enterprise-class technical expertise. By delivering network consulting help when you require it, providing advanced knowledge for key technologies, offering unique services such as 24x7 network monitoring, and billing only for services you receive, Progent gives you an economical solution for optimizing the profitability of your small office network. Progent is the intelligent way for small businesses to build and maintain a robust and secure information system and to benefit from fast access to the skilled help ordinarily available only to enterprises who can support a sizeable internal IT organization.
Progent's Microsoft and Cisco premier computer engineers offer expert support for a wide array of technologies and can provide that assistance remotely nationwide or onsite in select cities throughout the country and anywhere in California. Progent offers remote support for networks powered by Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft Windows and UNIX/Linux platforms. Progent also offers the help of Cisco CCIE infrastructure engineers for complex network problems, as well as the the support of CISA and CISSP-accredited security consultants to handle complex security planning and troubleshooting. Progent has delivered remote network support to businesses in all 50 states in the U.S.
Progent's pricing policy is to charge for remote support and on-premises help by the minute. Consequently, you are invoiced exclusively for delivered support. Progent does not impose a more expensive rate for off-hours or emergency support, and inside California or in areas where Progent provides on-premises support, Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no service activation charge and requires no retainer for services delivered during regular business hours. Many support organizations impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity eliminates large invoices for quick fixes so you will not be tempted to permit simple problems to stay unaddressed.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to design and implement an efficient upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-prem installation of Windows Server 2022.
The QTS Colocation Center is situated in the seismically-stable Natomas area of Sacramento, CA. If you are currently utilizing the QTS Sacramento data center as a colocation facility or if you are considering moving your main or offsite backup system to Herakles/QTS, Progent can provide a variety of budget-friendly services that include colocation migration, equipment deployment and upgrades, infrastructure optimization, comprehensive project management services, virtualization expertise, remote network monitoring, streamlined system management, application development, disaster recovery/business continuity planning and testing, data security evaluation, and the support of the Progent Test Lab.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network (PSTN) voice communication. Lync Server 2010 can extend the capability of Exchange Server, SharePoint and Office or Microsoft 365 and streamlines management through integration with Active Directory. Lync can also cut expenses by eliminating VoIP equipment and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications experts can provide online and onsite support services to help you to manage and repair your existing Lync 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help your organization to plan and carry out an efficient Skype for Business migration or a migration to Microsoft Teams.
With virtual server technology, companies can run many virtual servers on a single physical server. Virtual server technology enables IT organizations to gain all the benefits of server isolation, while avoiding the costs that goes with buying additional server equipment. Virtualization is the enabling technology for private clouds, which provide important benefits including reducing the costs of hardware, datacenter facilities, and management while enhancing data security, system availability, and recoverability. Other important server management options include network monitoring software, Windows Server Update Services, and remote system management hardware. Progent's certified server management experts can assist you with all aspects of server virtualization and management to allow your company to contain expenses and conserve time.
Progent's compensation model is built on revenue sharing, so similar to being a freelance contractor, your income is directly tied to your work effort. Certain Progent support staff stress quality of life and elect to work at a more relaxed pace, using our flexible calendar to pursue individual enthusiasms like mountain biking, car racing, skiing, fishing, vacations, or spending private time with relatives and acquaintances. Other consultants take advantage of the opportunity to make major dollars through hard work and long hours. Progent fully supports either side of the spectrum plus everything in the middle.
Progent's CCIE-certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
If your company is developing UNIX or Linux software in an environment that includes Microsoft Windows-based servers, PCs, and office applications, Progent can provide full-service information technology outsourcing that frees you to focus on your area of strategic expertise without the continual hassle of maintaining your company information system. Through the use of smart server monitoring and by delivering online and on-site support when your company needs it, Progent represents an economical alternative for maintaining an information system that features high availability, security, and efficiency. Progent's developer support services feature full-service information technology outsourcing, virtual infrastructure, remote and in-person service and repair, network monitoring, and Contact Center services.
Progent can help you design, deploy, manage, monitor, and repair a viable Wi-Fi network infrastructure, select appropriate components, and integrate access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a complete wireless system security strategy that is well integrated with the security plan for your entire business network.
Cisco's Catalyst wireless controllers simplify the management of wireless networks by unifying the provisioning and control of Wi-Fi access points, tuning wireless performance by limiting the effect of radio frequency congestion, enhancing wireless availability with fast failover, and hardening data security by detecting threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controller appliances to manage and monitor wireless LANs of all sizes. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or implement a smooth migration to Cisco's latest wireless controller solutions.
Progent provide organizations of any size world-class IT remote or in-person consulting services for information systems powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consultants also offer security expertise for businesses varying in size from the small office to the global enterprise.
Microsoft Windows Server Update Services allows network managers to install and track the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Software Update Services, IT staff can completely and effortlessly manage the installation of updates that are released via Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial setup of Microsoft WSUS such as designing the Microsoft Windows Server Update Services deployment, setting up client's workstations, establishing the Group Policy parameters, and making sure your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your system environment.
Progent's ProSight Virtual hosting services provide small and midsize businesses a variety of advantages including lower capital costs, savings on operational expense, improved management focus, enterprise-class protection, greater fault tolerance, and regulatory compliance.
Progent's CCIE-certified networking experts can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
If you want to revamp your production web site, build internal webs for applications such as HR or employee education, establish a powerful web presence for a new venture, or generate enterprise-class, data-driven custom web applications, Progent can provide skilled and proven web developers. Progent's experts can also help you build and maintain a safe, fault-tolerant server and communications network, including off-site and wireless access, to support your web tools.
Microsoft Virtual Server, run on the Windows Server 2003 platform and powered by technology originally produced by Connectix, provides the power needed to accomplish server consolidation, application migration, and server quarantine tasks through virtualization technology in an enterprise-class IT environment with high expandability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at companies who want to improve ROI in software development and testing, migration from outdated mission-critical software, and server consolidation. Progent's professional Virtual Server experts can help your business to assess and deploy MS Virtual Server 2005.
Progent's Microsoft-certified engineers can deliver low-cost online and onsite support to carry out your migration to Microsoft Exchange Server 2010, produce thorough documentation of your new email environment, train your IT staff and end users to get them ramped up rapidly on Microsoft Exchange 2010, and offer ongoing management consulting and technical help. Progent's consultants can also assist you to migrate from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
For large businesses, Progent can supplement internal network support staffs by providing extensive background in supporting critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branch offices, Progent can perform as a seamless nearby supplement of corporate IT management. Progent’s enterprise consulting services include corporate-wide security, online branch office support, network architecture, Sarbox conformance, project planning, and top-level support for multiple location office environments powered by Enterprise Windows 2000. Progent can provide on-site engineers and specialists to help with a campus relocation or branch move, or a network architect to help with building or utilizing an Internet Data Center or co-location site.
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size organizations to get an objective assessment of the health of their network. Based on some of the top remote monitoring and management platforms in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the deployment of your core network devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI such as a cleaner and safer AD implementation. Both options also offer the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include lower-cost management, improved compliance with information security regulations, more efficient utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and less downtime.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to create custom mission-critical applications and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting consultants can help you create reports that allow you to analyze your business more effectively, turning raw information into valuable insights into your business.
Progent's Windows consultants can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Online and on-premises assessment and migration services for Microsoft Windows 10 available from Progent's consultants include Return on Investment estimates, project supervision, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management, teleworker connectivity, data and identity security, streamlined provisioning and administration, infrastructure design, Wi-Fi support, disaster recovery planning, custom training for network management personnel and users, and ongoing Call Center support services.
Dynamics GP/Great Plains allows you to expand and control your business more efficiently by offering easy availability of strategic information and a fast return on investment. Microsoft Dynamics GP/Great Plains confers important productivity benefits such as its ability to expand the presence of your company, manage your financials, automate financial processes, unify procedures throughout your business, refine inventory control, enhance order accuracy, grow sales and shorten lead-time, and maximize free cash flow. Progent can show you how to configure and maintain a robust, safe server and communications foundation to support Great Plains, and can offer experienced Dynamics GP support professionals to help you derive the full benefits of your Microsoft Dynamics GP software.
Progent's CCIE-certified networking consultants have extensive experience helping Internet Service Providers to design, deploy, administer, optimize, and debug fault-tolerant, scalable network solutions appropriate for public networks.
Microsoft Lync Server 2013, renamed Skype for Business, enables businesses of any size to create a manageable and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing style with instant messaging, real-time presence, web conferencing with application sharing, as well as IP-based and PSTN calling across a wide assortment of desktop and mobile devices. Progent's certified Lync 2013 consultants and network architects can assist you to assess the business benefits of Lync 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid topology appropriate for your present and long-term goals, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver live webinar and on-premises training to your IT staff and end users. Progent has expertise in key pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync 2013 with popular Microsoft Office and Microsoft 365 apps such as Outlook clients and PowerPoint.
Progent's Juniper Networks-authorized NetScreen consultants can assist you to install and integrate NetScreen 5000 series routers, migrate from previous NetScreen products to more current Juniper technologies, and repair network infrastructure problems in Juniper-only or mixed-vendor systems.
Progent’s Microsoft certified professionals can offer small and medium size businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the rapid creation of advanced business programs that can give your business a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. In addition to offering consulting, support and problem solving services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT system. Progent can also help you upgrade from earlier versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Office SharePoint Server 2007 Technical Support Services
Progent can provide the support of a veteran consultant with years of hands-on experience configuring, managing, and enhancing video conferencing systems from leading suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house network management group, your Internet Service Provider, and your video conferencing platform vendor to assist your organization maximize the business value of your telepresence solution.
Progent’s Microsoft certified experts provide small and mid-size companies world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install critical applications rapidly and reliably to appropriate users, lower product expense and adhere to licensing agreements by determining usage profiles, enhance Windows protection by improving your knowledge of weak points and by installing targeted updates, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational costs by fully utilizing the administrative capabilities built into Windows. Progent’s SMS consulting professionals can show you how to use SMS economically for automated software and application deployment, security patch control, and resource tracking management including software and appliance inventory.
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to assist organizations of any size to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent's pricing model is to bill for phone support and in-person help per minute. As a result, you owe only for delivered services. Progent does not impose a more expensive rate for after-hours or priority service, and within California or in areas where Progent provides on-site support, Progent does not bill for travel except for emergency calls where on-site time is less than 4 hours. In addition, Progent imposes no initialization fee and asks no retainer for support services delivered during normal business hours. Many support firms impose large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with large bills for fast repairs so you won't be forced to permit simple problems to stay unaddressed.
Progent’s Microsoft-certified consultants can help your organization to enhance your desktops from 32 bits to 64 bits. Progent can help your company to understand the risks and benefits of upgrading to 64-bit desktop processing, plan an efficient migration strategy that reduces business interruptions, and deliver economical, expert online help to assist your company to install 64-bit desktop software and application programs on your existing hardware.
Progent can provide small businesses with an information management professional who can function as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you deploy sensible IT products to improve business processes so they align better with your business goals. Your company can create and install a well thought out IT strategy without incurring the cost of a full-time Chief Information Officer.
Progent's Microsoft-certified consultants offer remote or in-person support to help businesses of any size to design, implement, administer, and troubleshoot a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from older releases of Data Protection Manager or from a different backup platform, and Progent can integrate your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent offers as-needed help for resolving especially challenging problems, or comprehensive project management services. Progent can also help you to design Data Protection Manager into a comprehensive disaster recovery strategy.
For corporations with branches in California or any region covered by Progent's consultants, Progent's Microsoft-Certified IT support professionals and certified Cisco system specialists offer a variety of network support services including project management, Sarbanes Oxley compliance, office moves, corporate security, system architecture, on-site or remote emergency support, and technical support for colocation hosting facilities. A Progent network consultant can show you how to design a multi-site network that makes smart use of co-location facilities and Internet hosting sites. Progentï¿½s Microsoft Premier consultants can help large enterprises design, deploy and maintain massive rollouts of the latest versions of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progentï¿½s Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to deploy Cisco technology for connection solutions that incorporate basic, high-performance, integrated, and wireless networking.