VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and verify a repeatable runbook for restoring applications and services rapidly after a breakdown. SRM provides centrally managed and automated recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also enables transparent testing for site recovery, upgrades and fixes and can produce audit reports to verify complete service restoration, validate SLAs and demonstrate compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to help your organization to design, deploy, test and manage a DR solution powered by VMware Site Recovery Manager.
Progent's Cisco CCIE-certified SIP infrastructure experts can assist you to plan, deploy, maintain, debug and upgrade Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide cost-effective remote or on-premises support to assist businesses to move efficiently to a productive communications environment that delivers accelerated ROI. Progent's certified Microsoft collaboration consultants can help you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server or Lync for connectivity to a SIP PSTN trunk.
Progent's Microsoft certified professionals offer small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include an advanced application-layer aware firewall that can secure your business system from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as HTTP, which enables these security platforms to uncover many threats that can elude ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through expert planning and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified consultants can assist your company to configure Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Progent provides nationwide online help and consulting services for companies that run environments based on versions of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft products. Remote network consulting offers maximum return for your information technology dollar by protecting client efficiency and limiting the time charged for computer repair services. Advanced remote support tools and experienced technicians and engineers allow Progent to solve the majority of IT issues without squandering time and expense by going to your site. In most of cases your network issues can be dealt with over the phone or via a mix of telephone help and remote connectivity. Progent can make available Cisco certified CCIE network engineers and CISM and CISSP premier security professionals to help you with the toughest network problems.
MS Office Communications Server provides IM and Real Presence as part of an extensible, world-class solution featuring enhanced security, transparent compatibility with popular Microsoft software, an extendable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers cost savings and elevated operational efficiencies, enhanced worker productivity, and stronger intellectual property protection. Microsoft Office Communications Server 2007 has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts offer remote and onsite configuration support and troubleshooting help for your Office Communications Server deployment and can assist you to assess the costs and benefits of migrating to Skype for Business. Progent can also assist you to plan and execute a smooth upgrade that will add significant strategic value to your information network
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that combines cloud-based Windows Server Online with an on-prem installation of Windows Server 2022.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Progent's Microsoft certified consultants can offer small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that enables the rapid development of enterprise-class business applications that offer your company a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and outside the corporate firewall. In addition to providing expertise, support and problem solving services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information network. Progent can also help you upgrade from earlier versions of SQL Server to Microsoft SQL Server 2005.
Progent offers enterprise customers the services of a certified NetApp consultant to deliver remote or onsite expertise for NetApp's entire portfolio of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent patching, storage management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to help you to resolve issues with NetApp SAN storage deployments quickly and affordably following best practices.
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have extensive backgrounds helping small and mid-size businesses to reduce system downtime by offering affordable remote consulting services for disaster recovery/business continuity planning, high-availability network infrastructure, backup/restore systems, and non-disruptive system maintenance. Progent's business continuity experts can help you to develop and validate an efficient business continuity strategy that matches your business needs and IT budget. Progent's disaster recovery specialists can help you to architect, deploy, and manage fault-tolerant technologies including non-stop Internet connectivity, virtualized servers, clustering, load balancing, continual off-site backup, and geographically dispersed hot backup centers.
Progent can assist you to evaluate the wealth of subscription options available with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 in a way that delivers top business value. Progent supports cross-platform networks that include Windows, macOS, and Linux operating systems. Progent can also help your business to build and manage hybrid solutions that seamlessly integrate local and cloud resources.
Progent can provide cost-effective remote and on-premises support to help businesses of any size to migrate all or part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and enable access to Google's cutting edge machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design and review, testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.
If your company computer system mixes Sun Solaris technology with MS Windows, Progent can show you how to incorporate your IT resources into a unified network that permits all your OS platforms to coexist for easy management, transparent information exchange, high dependability, superior throughput, and tight security. Progent's Sun Solaris and Microsoft Windows coexistence support offerings feature IT infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical support and troubleshooting, on-site technical support, and Help Desk Call Center support.
Progent offers three essential types of Helpdesk support : Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco experts offers your customers convenient access to a reliable support group with extensive experience delivering phone support and remote access repair for networks powered by Microsoft products. Progent's concentration is on earning the support Helpdesk a respected reputation as a solid contributor to business productivity. Progent's target is to resolve rather than merely record problems.
Cisco's Catalyst line of wireless controllers streamline the management of Wi-Fi LANs by unifying the configuration and management of wireless APs, tuning wireless throughput by reducing the impact of radio frequency congestion, improving wireless availability with fast auto-failover, and strengthening security by identifying cyber threats and filtering network traffic according to user type and locale. Progent can help you to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to administer and debug your current Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's latest wireless controller technology.
Progent's Microsoft certified Consultants provide several service programs to help mid-size and large organizations develop a cost-effective and productive internal Computer Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process analysis and enhancement, executive reporting, training of internal staff, and documentation of processes. Progent's Software Selection and Deployment Support Services help businesses sift through the numerous top level Help Desk software packages on the market and determine what products may be excessively expensive, miss key functions, or align badly with your organization's corporate culture. Progent also provides temporary staffing for companies who need to reinforce their internal Help Desk team for special tasks or to fill in for absent or incapacitated workers.
Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Headline features include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as low as five minutes for reducing your exposure to data loss, military-grade encryption, granular recovery options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and vCenter for handling large-scale environments, and support for Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is a certified Altaro partner and can provide a wide range of consulting services to assist you to design, deploy, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup.
Microsoft 365, formerly called Office 365, is Microsoft's growing suite of productivity apps and cloud services offered on a subscription basis. Microsoft 365 programs and cloud-based services are available in a variety of product bundles targeted at customers from students and home offices to global enterprises. Progent offers fast and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can help your business to understand the many subscription plans available with Microsoft 365 and integrate your network with Microsoft 365 so you derive top business value. Progent supports multi-vendor environments that include Windows, macOS, and Linux technology. Progent can also assist you to create and manage hybrid networks that seamlessly integrate local and cloud-based products and services.
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering with continual replication to provide fast, zero data loss disaster recovery between datacenters that are as far as 300km apart. Progent's team of seasoned IT experts can assist you to design, deploy, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that meets your technical requirements and budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by delivering guidance with tasks such as assigning disk pools, arranging aggregate and plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery system to show compliance with information assurance standards and regulatory mandates.
Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and tune SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall firewalls into an end-to-end security plan and build security into your corporate operations.
Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office or cloud-based Microsoft 365 and streamlines management through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with VoIP equipment and subscription services, PBX gear, or legacy video conferencing solutions. Progent's certified unified communications experts can provide online and on-premises support to help you to maintain and troubleshoot your current Lync 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the new release of the product family. Progent can also help your organization to design and carry out an efficient Skype for Business migration or a migration to Microsoft Teams.
DoubleTake/Carbonite Software offers a selection of products intended to deliver small and midsize businesses a variety of cost-effective alternatives for replicating and recovering business-critical applications including Exchange Server, SQL, Blackberry, and SharePoint. Progent's disaster recovery planning experts have extensive backgrounds incorporating DoubleTake/Carbonite products into small business IT systems to create a high level of fault tolerance and business continuity capability at an affordable price.
Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also supports low-cost backup to Microsoft Azure storage. Top features include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your Recovery Point Objective, advanced encryption, granular restore capability for individual files and emails, extensive support for Windows CSV and for VMware vCenter for handling larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is a certified Altaro partner and offers a wide array of consulting services to help you to design, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
Progent's UNIX family consulting experts provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad array of experience provides you with a convenient one-stop consulting firm to help you build and maintain a protected and reliable mixed-platform connectivity and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
DoubleTake/Carbonite Software publishes a family of products designed to deliver small companies a range of cost-effective alternatives for replicating and recovering vital applications including Microsoft Exchange, SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have extensive backgrounds incorporating DoubleTake/Carbonite technology into small company IT networks to create a high level of fault tolerance and disaster recovery capability at an affordable cost.
Progent's expert support team can help you design and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes productivity downtime, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multiple server or multi-location upgrades, Progent has the background to finish your move quickly and economically. Progent's Exchange 2003 support, repair, and design offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.
Progent's Cisco Meraki Wi-Fi AP experts offer remote and on-premises support services to help businesses of any size to plan, deploy, maintain, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help your business to configure and manage Cisco's Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to build a seamless ecosystem that provides identical access, responsiveness, security compliance, ease of management and uptime for wired and wireless users regardless of their location or computing device.
Progent's certified Windows Server 2022 experts can assist your company to design and implement an efficient migration to Windows Server 2022 that features high availability and that is based on an on-premises network model or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-prem implementation of Windows Server 2022.
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and verify a consistent process for restoring services rapidly after an outage. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, updates and patches and can generate reports to confirm complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to assist your organization to plan, configure, test and maintain a DR solution based on VMware Site Recovery Manager.
Progent's certified security consultants can show you how to safeguard your Mac environment through professional support offerings including performing security tests, recovery from virus and denial of service penetrations, configuring firewalls, implementing safe off-site and mobile connectivity, installing automated programs for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security strategy appropriate for the particular objectives of your business information system.
24/7 SharePoint Server Information Technology Consulting
Progent's Microsoft-certified consultants can assist your business to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy device and application management platform or assist you to modify your current SCCM 2012 environment to accommodate your changing business requirements. Also, Progent can assist you to build an infrastructure that takes full advantage of SCCM by delivering advanced consulting support for related Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and IIS.
Progent has created several network security service bundles designed to deliver larger enterprises an independent and comprehensive security evaluation from a team of premier security consultants. All Progent's network security assessment packages incorporate a collection of procedures like network scans from within and from beyond your company firewall, expert analysis of results by accredited security consultants, creation of a paper documenting the results, plus an interactive high-level executive summary and a detailed interactive outbrief for in-house IT administrators.
Citrix has developed a comprehensive line of platforms that deliver enterprise-class manageability, expandability, and responsiveness for virtualizing servers and for centralized distribution of virtual Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified engineers can help your company to assess the business benefits of Citrix technology and help you plan, test, deploy, optimize, and maintain Citrix virtualization platforms.
Progent's certified Windows Server 2019 experts can assist your company to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers significant enhancements in capacity, speed, manageability, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.
Progent offers customized remote instruction for an array of desktop apps and operating systems including Office and Microsoft 365 Excel, Word, Access and Outlook plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training provides the benefits of conventional in-person seminars, such as immediate interaction between clients and teachers, but avoids the costs of transportation and the challenge of trying to accommodate the schedules of multiple workers. Available to individuals or classes of all sizes, Progent's live online training allows the instructor to run the seminar from a remote office while the students can be dispersed throughout a campus or across the country. Live online education supports powerful learning tools like broadcast white boards, electronic hand-raising, and shared applications. Classes can be short and personalized to specific topics or extended in duration and broader in coverage.
Before Progent's Microsoft Operations Manager solution, system problems were approached reactively, once workers complained about them. With the benefit of proactive, automated alerts and trend analyses sent by Microsoft Operations Manager, Progent can now fix system issues before they grow to be serious enough to disrupt network availability. Thanks to MOM, Progent can deal with looming problems before customers suspect that the problems exist. Progent has background with MOM 2005 and MOM 2000 to provide small business networks enterprise-class reliability, safety and productivity.
Progent can provide affordable remote support to assist businesses of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewalls and VPN connections and can help you create cloud-centric or hybrid cloud networking models that efficiently integrate Amazon AWS cloud services. Progent can provide occasional consulting to help you to overcome technical roadblocks or Progent can provide project management outsourcing to help you migrate to the Amazon AWS cloud on time and on budget.
Progent's Cisco CCIE Wi-Fi network infrastructure experts offer online or on-premises configuration and debugging support to help your organization to plan, implement, upgrade, optimize, administer and debug Aironet wireless AP environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also help you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to build an enterprise connectivity foundation that is easy to manage and expand. Progent also can provide affordable wireless site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to accommodate your unique workplace design, building structure, and anticipated workloads.
Progent offers affordable online and on-premises support to help organizations to move any portion of their core network resources to Google Cloud Platform services. This can save management hassle and equipment costs and enable access to Google's cutting edge AI and machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security.
Progent is structured to deliver in-depth remote support for all technical areas associated with today's small business IT systems and offers a variety of strategic, on-demand support services such as a temporary Chief Information Officer to provide advanced IT design and budgeting skills, a Technical Response Center for help desk services, proactive remote monitoring, spam/virus protection as a managed service, project management for critical projects such as office moves oroperating system upgrades, connectivity experts for designing fast and reliable infrastructure, certified security engineers to verify data protection and compliance, disaster recovery specialists to create business continuity plans, and software developers to write, enhance, or repair business application programs.
Progent's Microsoft certified professionals can provide small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the speedy development of advanced business applications that offer your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to providing expertise, maintenance and problem solving services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information system. Progent can also help you upgrade from older versions of SQL Server to Microsoft SQL Server 2005.