Progent can provide cost-effective online consulting to help businesses to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security.
ProSight Reporting is an expanding line of real-time reporting plug-ins created to work with the top ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map, track, optimize and troubleshoot their networking hardware such as routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, captures and manages the configuration of almost all devices connected to your network, monitors performance, and generates notices when potential issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, finding devices that require critical software patches, or resolving performance bottlenecks.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies more than 25 years of experience assisting manufacturing and distribution companies to simplify supply chains and streamline critical business processes in order to bring products to market quickly and adhere to customer commitments dependably. Progent offers the skills of an ERP consultant with over 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite services that can range from occasional advice to solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Excel and SQL integration, training, and database administration.
Progent's Duo services utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Android, and other personal devices.
Server proliferation wreaks havoc on IT budgets and administrative resources. Server reduction through a virtual architecture offers lower TCO of servers and faster return on investment, more efficient use of physical computers, streamlined operations, enhanced system uptime, and easier manageability. Common uses for virtual servers are hardware consolidation, low-cost platforms for mission-critical legacy software based on outdated operating systems, and affordable quarantine of program development or evaluation environments from on-line systems.
Progent can help you to design, deploy and troubleshoot a backup/restore solution built around MSP360 technology. MSP360 offers file or image-based backup/recovery for VMs and physical machines, works with all leading public clouds, and permits you to build a data protection ecosystem with a low RTO and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup system to protect against data loss caused by human miscues, system glitches, malicious insiders, and external attacks such as ransomware.
Progent's Wireless Consulting Services provide a fast, affordable option for companies of any size to deploy, manage and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent's certified database consultants can provide businesses of any size online support for popular RDBMS platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support available from Progent include software installation and integration, database design and programming, management services, synchronization strategies, storage management, performance tuning, data migration, security and compliance, backup/restore options, problem solving, and webinar training.
Progent can provide affordable online access to an authorized Oracle DBA consultant or an Oracle software developer. Progent offers advanced database administration services for all versions of Oracle's RDBMS platform and can also help plan, create, update, or troubleshoot Oracle applications written with SQL and PL/SQL. Progent also provides consulting for Data Guard and Streams replication technologies and ASM file/volume manager.
Microsoft System Center 2016 Data Protection Manager offers near-continuous backup and easy recovery functions for Microsoft-based environment. Data Protection Manager 2016 offers application-aware backup for critical workloads such as Microsoft SQL, Exchange Server and SharePoint Server, backs up Windows and Linux VMs, supports virtual machines running on Hyper-V and VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to plan, implement, manage, and troubleshoot an enterprise-wide backup/restore system built around System Center 2016 Data Protection Manager. Progent can assist you to upgrade from a previous version of Data Protection Manager or from a legacy solution, and Progent can tune your DPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployments. Progent offers remote or onsite consulting expertise and can deliver occasional guidance to help you through technical bottlenecks or deliver comprehensive project management or co-management support to make sure you finish your Data Protection Manager 2016 deployment on time and on budget.
Progent's Microsoft-Certified SQL Server consultants can provide an array of services to help small businesses to design, configure, manage, and repair MS SQL 2008 solutions so that they gain the maximum strategic advantage from this advanced RDBM technology. Also, Progent offers expertise for network infrastructure, enterprise-wide security, and custom software programming to optimize the strategic benefit of your IT network.
Progent can provide affordable remote support to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Progent's Solaris family consulting services offer small businesses and software developers assistance with administering and maintaining Solaris systems that run with Microsoft-powered networks. Progent can give your business access to Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of experience provides you with an easy one-stop source to show you how to build and maintain a protected and robust cross-platform network and communications environment that supports Sun Solaris and Microsoft coexistence by integrating MS Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent's Microsoft authorized Consultants offer three service programs to help mid-size and large businesses create an efficient and productive in-house Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process analysis and improvement, management reporting, education of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Services help organizations analyze the numerous top level Help Desk software packages on the market and determine which products may be too costly, lack critical features, or align badly with your company's business goals. Progent also offers temporary staffing for companies who need to reinforce their in-house Help Desk staff for occasional projects or to fill in for absent or incapacitated workers.
Progent's UNIX family support services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience provides you with a convenient one-stop consulting firm to show you how to build and maintain a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
If you are producing UNIX or Linux applications on a network that has Microsoft Windows-based servers, PCs, and office applications, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your field of high-value expertise without the continual hassle of maintaining your business network. Through the use of automated server monitoring and by delivering online and in-person assistance as your business needs it, Progent represents an economical way for supporting an IT system that features high reliability, protection, and performance. Progent's UNIX/Linux developer support offerings feature full-service network support outsourcing, virtual server infrastructure, remote and on-site service and repair, network monitoring services, and Helpdesk services.
Progent offers cost-effective online consulting to help businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, readiness assessment, system design, testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security.
Small to middle size businesses can now get all the benefits of System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft Premier IT consulting professionals. With Progent's affordably priced network service packages, small businesses can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to offer small business networks world-class reliability, protection, and performance.
Progent's ProSight portfolio of managed services are intended to provide organizations who have minimal internal IT administration and support staffs with low-cost help from enterprise-class management tools and consulting experts. Benefits of Progent's ProSight catalog of managed services include fixed network maintenance costs, automation of routine management processes, continual absorption of new technology, graceful transition from older systems to current solutions, close fit between computer technology with business objectives, guidance from veteran IT consultants, and freeing up management to focus on business rather than ever-changing network technology.
Progent's Check Point firewall consultants can help you design, deploy, and manage firewall environments built around Check Point Software NGFW firewalls and Check Point's cloud-based SandBlast security services. Progent can also assist you maintain legacy Check Point firewall models or migrate efficiently to Check Point's modern security gateways.
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, enhancing and repairing System Center Operations Manager solutions and can provide organizations of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the responsiveness and resilience required to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or on-premises troubleshooting to help you to fix serious problems detected by Microsoft SCOM 2012.
Progent's Cisco CCIE-certified SIP infrastructure consultants can assist your business to plan, integrate, maintain, debug and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE-connected IP PSTN trunks and can provide cost-effective online or onsite support to assist you to migrate smoothly to a modern communications network that offers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business Server or Lync for connectivity to a SIP PSTN trunk.
Progent's Office Word and Microsoft 365 Word experts offer a wide selection of economical remote consulting services to assist you to manage your current Microsoft Word solution or help you to migrate to a newer version of Office Word. Support offered by Progent's Word experts include VBA software development, identifying and resolving compatibility problems between various versions of Word, integrating Word with different Office applications such as Office Excel and Outlook or with 3rd-party data sources and add-ons,network optimization for dependable. reliable cloud access, security and compliance support, smart phone and tablet integration, and online training classes customized for your special requirements.
The QTS (formerly Herakles) Data Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently utilizing the QTS Sacramento data center as a colocation site or if your business is planning on migrating your main or offsite backup equipment to the Herakles data center, Progent offers a variety of cost-effective services that include data center relocation, system installation and updates, infrastructure optimization, project management, virtualization configuration, offsite monitoring, centralized system management, application programming, disaster recovery/business continuity solutions, data security assessment, and the use of the Progent Test Lab.
Progent's Office Word and Microsoft 365 Word experts can provide a broad selection of affordable online support services to assist you to maintain your existing Microsoft Word solution or assist you to move to a current version of Office Word. Support offered by Progent's experts include VBA programming, identifying and fixing compatibility issues between various versions of Office Word, interfacing Office Word with other Microsoft Office apps such as Excel and Outlook or with third-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security support, smart phone and tablet integration, and remote training classes tailored for individuals or groups.
Progent's Microsoft-certified experts have 20 years of background providing e-mail and integrated email/telephony solutions for businesses. Progent offers affordable Microsoft Exchange Server consulting services to strengthen email security and virus protection, provide high availability email, and implement remote and mobile email access. Progent's Microsoft Exchange consulting and support offerings can assist you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's UNIX family support services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient single consulting firm to help you build and manage a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Debian-GNU and Slackware.
Progent's Microsoft-certified consultants offer advanced expertise in implementing, managing and troubleshooting all versions of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a wide range of affordable online support services based on proven best practices to help businesses of all sizes to get all the benefits of this leading platform. Services available from Progent include system design, software configuration and migration, strategies for secure collaboration among local and remote or mobile users, network optimization, and specialized online training classes.
Progent can assist your organization in any phase of your migration to Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and configuring Outlook clients.
Progent's Juniper Networks-certified network consultants can assist your company to design and implement Juniper Firewall and VPN platforms, optimize and troubleshoot your infrastructure, and migrate efficiently from discontinued devices to the latest releases. Progent's Junos OS engineers can provide support for Juniper's flagship network operating system to help your business to simplify the management and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage networks that include a mix of Juniper's software platforms.
Microsoft Office SharePoint Server 2013 Specialists
Progent provides support expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall product that aligns with your security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.
Cisco's Catalyst line of wireless controllers simplify the management of Wi-Fi networks by unifying the provisioning and control of wireless access points, tuning wireless performance by reducing the impact of RF congestion, enhancing wireless availability with fast auto-failover, and hardening data security by identifying cyber threats and analyzing traffic content based on user type and location. Progent can assist you to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or implement a smooth transition to Cisco's latest Wi-Fi controller technology.
Progent's network consultants can help you analyze the potential advantages of Hyper-V-based server virtualization for your company, perform pilot installations to verify Hyper-V's operation with your line-of-business applications, assess your network and server architecture for smooth operation with virtualization technology, assist you in moving to Windows Server 2008 and setting up Windows Hyper-V, train your network management staff to track and manage Hyper-V, offer expert consulting support for enhancing the security of your virtual machines, establish and test business continuity processes that optimize system availability, and deliver ongoing consulting and technical support including low-cost remote repair and comprehensive Help Desk outsourcing.
Progent's team of application experts can provide advanced consulting, custom programming, integration help, and webinar training for leading business applications that address vital areas including ERP and MRP, financials, management analytics, web application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of background delivering high-level consulting services remotely, Progent can assist small businesses anywhere in the U.S. to avoid the lost productivity and expense related to travel and on-premises activity without sacrificing the effectiveness of consulting support.
Progent's Shared Help Desk service makes it possible for your business to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's pool of certified desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared PSA tool for handling service requests, ticketing, responsibility, progress tracking, and metrics.
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the health of vital devices that power your IT network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so all looming problems can be addressed before they can disrupt productivity.
Progent's Microsoft-certified engineers can help you design, document, implement, manage, and repair a network-wide move to 64-bit server and desktop OS software and applications. Progent can help you test your 64-bit environment to verify that it handles all of the important 32-bit applications which you want to keep plus the latest 64-bit editions of software you plan to install.
Progent's professionals provide expertise in a variety of technologies relevant to mobile connectivity including system architecture, wireless data synchronization, wireless protection, mobile e-mail, Windows Mobile, Research in Motion Blackberry, and wireless software development. Progent's certified professionals can save your business time and money by applying their wireless experience to help you choose and configure wireless networking solutions that fit the needs of your business. Progent can also optimize your IT infrastructure so that wireless appliances work more reliably.
SQL Server 2014 includes significant enhancements in key areas including speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates seamlessly across all types of applications including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite services such as planning, deployment, management, remediation, and software development expertise to enable organizations of any size to realize maximum business value from their SQL Server 2014 investment.
Progent's data center IT services are intended for companies with equipment housed at Internet Data Centers or data center co-location hosting facilities and in need of timely on-premises assistance at the colocation facility as well as off-site help from Microsoft and Cisco Certified professionals. Progent offers a complete array of IDC and data center and colo support services such as system architecture analysis, Windows and UNIX server installation and support, tech support for server and telecommunications infrastructure, development and deployment of non-stop configurations, architecting and implementing layered security defenses, firewall integration and troubleshooting, configuring load balancing environments, and planning high-availability server cluster configurations.
Progent can provide enterprise customers the services of a certified NetApp consultant to deliver online or onsite support for NetApp's entire family of SAN products including ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include system dsign, cloud integration, virtualization, migrations, non-disruptive patching, system management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to take care of problems with NetApp SAN deployments efficiently based on best practices.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Lync Server for your business and can help you to plan and execute a rollout of Microsoft Lync Server 2010 that unifies the administration of Instant Messaging and Presence and improves the output of your office employees, at-home workers, and mobile workforce. Progent can also help you to perform a smooth migration to Lync Server from Office Communications Server or from Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how you can use Lync Server to improve the collaborative capabilities of MS Office programs, and offer training and ongoing technical support for Microsoft Lync Server 2010 and other Microsoft platforms.
Remote continuous monitoring, automated alerts, and periodic analytical reporting are vital to maintaining the health of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of any size can get a degree of network stability that was previously limited to enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions delivered as low-cost service packages created to help your company to identify and resolve a most IT network issues before they get big enough to hurt productivity.
Progent's Windows Server 2019 disaster recovery planning consultants can help your organization to design a DR/BC system based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
If your business operates a UNIX, Linux, or Solaris network or a mixed-platform network, Progent's CISM and ISSAP-premier security specialists can assist your whole organization in a wide array of security topics including security administration practices, security architecture and strategies, connection control systems and techniques, applications development security, operations security, physical security, communications, network and Internet security, and business continuity planning. CISA and CISSP stipulate the basic competencies and international standards of knowledge that information security professionals are required to possess. These certification provide IT management the assurance that consultants who have achieved their CISM, CISSP or ISSAP certification have the experience and knowledge to offer world-class security management and consulting help.
Progent's IT outsourcing packages provide economical computer consulting for small businesses. Whether it involves designing network architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your system, or developing a web-based business solution, outsourcing your IT technical services can reduce expenses and minimize risks, allowing network service budgets to increase in a more moderate and controlled manner than is possible by assembling a bulky, knowledgeable in-house network support staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you create a protected and robust network foundation for your vital business software powered by Windows.
Progent offers affordable online access to an Oracle-certified MySQL RDBMS DBA or application programmer and can assist businesses of all sizes to integrate and support MySQL within a robust IT environment that offers advanced performance, expandability, and protection. Progent also has proven skill assisting businesses migrate databases from Oracle to MySQL.
ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by checking the health of vital assets that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management personnel and your assigned Progent consultant so that all looming issues can be resolved before they can impact productivity.
Progent's Citrix-accredited consultants can assist you to evaluate the business advantages of XenServer as well as other Citrix platforms, and can help your IT organization to design, validate, implement, troubleshoot, and maintain a XenServer installation. Progent can also analyze your current XenServer deployment and show you how to enhance consolidation, responsiveness, protection, availability, and recoverability.
Stealth penetration checking is a key component of any comprehensive network security strategy. Progent's security professionals can perform extensive intrusion tests without the awareness of your organization's internal IT resources. Stealth penetration checking shows whether existing security monitoring tools such as intrusion incident alerts and event history analysis are correctly configured and actively monitored. Progent can implement ongoing automatic PEN testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, missing patches, and dangerous IT product defaults can be chained together by threat actors into the multi-vector attacks typical of modern versions of ransomware.
Cisco has developed an extensive product line of routers that includes routers designed to provide the protection, performance, and availability demanded by organizations ranging from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network uptime. Progent can show you how to select and integrate Cisco routers to establish a solid foundation for your IT system and to make it economical to expand as you add new users, open new offices, deploy new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide help with a variety of routers powered by the Cisco IOS operating system, such as the Cisco 800 family of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Series Routers.
Progent's Microsoft engineers offer advanced expertise in deploying, operating and troubleshooting all versions of Microsoft Project Server and can deliver a broad range of affordable online consulting services following industry best practices to assist organizations of any size to get all the advantages of this powerful project management solution. Support services offered by Progent include system design, software configuration and migration, setting up secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized online training.
Progent's consultants offer online and on-premises expertise for organizations of any size to evaluate the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to design a local, cloud-based or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Microsoft or Microsoft 365; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can assist you design and verify a security environment for your Skype for Business deployment that is compliant with regulatory requirements.
Progent's private cloud hosting allows small and midsize businesses to run mission-critical applications such as SQL and Exchange from a hardened Tier III data center facility on fully redundant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup replication and restoration. You can use Progent's private cloud hosting service to eliminate major investments in the acquisition, upkeep, and management of computer hardware and data center facilities while achieving the highest levels of network reliability and physical security.
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that uses advanced remote monitoring and management techniques to keep your network running at peak levels by checking the state of critical devices that power your network environment. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT management staff and your assigned Progent consultant so all potential issues can be addressed before they have a chance to impact your business.
Progent's certified failover clustering experts can help businesses to assess the benefits of deploying Windows Server 2012 failover clustering technology to build a powerful fault-tolerant/disaster recovery solution, assist you to design and install a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for clusters composed of physical servers or virtual ones, and help you to automate the management of failover clusters.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to plan and implement an efficient migration to Windows Server 2022 using a self-hosted system architecture or a hybrid model that combines cloud-hosted Windows Server Online with an on-prem installation of Windows Server 2022.
Progent is a leading innovator in cost-effectively providing world-class IT support to small businesses. Progent's achievement in addressing the network service needs of the chronically underserved small business market is the combined outcome of key technical and process breakthroughs that have removed a great deal of the traditional expenses out of managing IT service, injected unprecedented technical skill into the IT service system, and significantly accelerated the solution process.
Progent's Microsoft-certified professionals have 20 years of experience planning, installing, and maintaining messaging solutions for clients in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email environment offers security, high uptime, easy connectivity for off-site and mobile users, efficient administrative tools, and seamless integration with telecommunications. Progent offers consulting and support services for Exchange 2016, Microsoft Exchange 2013, Exchange 2010, Microsoft Exchange 2007, Microsoft Exchange 2003, and Microsoft Exchange 2K. Progent can also assist small or mid-size businesses to migrate to MS Exchange 2016 or MS Exchange 2013.
Progent's certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, optimize your network for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support team, create an enterprise-wide security strategy, automate IT management, help with application development, and build and validate a disaster recovery/business continuity plan.
Cisco's Catalyst family of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the configuration and control of Wi-Fi access points, tuning Wi-Fi throughput by reducing the impact of radio frequency congestion, improving wireless availability with rapid auto-failover, and strengthening security by identifying cyber threats and analyzing traffic content according to user type and location. Progent can assist you to configure Cisco Wi-Fi controllers to manage wireless networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or carry out an efficient migration to Cisco's modern Wi-Fi controller solutions.
Progent's Microsoft-certified consulting experts can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Remote and on-premises evaluation and migration support for Microsoft Windows 10 provided by Progent include ROI estimates, project coordination, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter access, security and compliance, streamlined deployment and management, network infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for network management staff and end users, and post-migration Call Center support services.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the maximum level of availability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting and management services are based upon proven virtualization technologies that allow small and midsize companies with multi- platform environments to save dramatically on the costs of capital equipment, infrastructure maintenance, and network management while benefiting from world-class reliability and an unmatched level of vendor independence.
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, enhancing and repairing SCOM environments and can provide organizations of any size advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the performance and availability needed to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on leading practices for tracking network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can provide fast remote or on-premises technical support to assist you to remediate serious issues detected by Microsoft SCOM 2012.
The complexity and connectivity requirements of Microsoft Windows Servers calls for a network consulting team with practical experience and broad familiarity with planning and integrating cohesive, comprehensive network technology systems. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progent's IT support can assist you with designing, deploying, managing, and troubleshooting Windows Server systems that maximize the business value of your computer network. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Progent's Cisco Jabber consultants can provide remote or onsite support to help businesses of any size to design, deploy, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide advanced support for all the technologies that make up building a cohesive Jabber collaboration solution such as Cisco network appliances and management software, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP trunking, WiFi systems, cyber security, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and other components of a modern collaboration solution.
Dynamics GP 2010 software is a full-featured business management solution that integrates information and operations across your business, communicates easily with other solutions, and connects workers, customers and vendors unrestricted by time or location. Designed for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can show you how to install and manage a reliable, secure computer and network environment to support Microsoft Great Plains, and can give you access to experienced Great Plains professionals to help your company benefit from the full power of Microsoft Dynamics GP 2010.
Nexus series switches are engineered to deliver the throughput, scale, availability, cloud readiness, density, data protection and ease of management needed to act as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide online and onsite consulting expertise to help you to plan an optimal network topology, build pilot environments to confirm your network design, install and configure Nexus switches, define and enforce appropriate policies, perform security and compliance tests, set up advanced monitoring, fully utilize resources through virtualization technologies, analyze and repair switching and routing issues, optimize system performance, perform capacity planning, and take advantage of the advanced high-availability (HA) features incorporated into Nexus products. Progent can also assist you to migrate efficiently from legacy Nexus switches or Catalyst switches to up-to-date Nexus switches.
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Mac and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users can collaborate with colleagues who use Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to get and transmit messages, examine the Exchange global address list, import addresses, synchronize calendars, and invite people to conferences via your Exchange account. Progent will make sure that your Exchange Server is properly set up and that LDAP and Outlook Web Access are enabled. Progent also can provide customized one-on-one Entourage education.
Progent provides a selection of network service bundles for small organizations. These IT outsourcing and network monitoring solutions are built around the anticipatory problem solving abilities of Microsoft System Center Operations Manager 2007, a next-generation network and IT support product that monitors the availability, performance, and security of your network and isolates incipient troubles before they can disrupt your network. With Progent's affordably priced IT service programs, small organizations can select a basic co-sourcing package based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package.
Progent's high availability network consultants provide non-stop computing consulting, disaster recovery planning, system load balancing, non-stop interoffice access, high-availability Internet architecture design, non-stop data center consulting, and other fault-tolerant networking services to show your organization design a non-stop network for mission-critical applications. Progent possesses the knowledge and experience to develop affordable, high-availability systems by utilizing the evolving suite of Windows Cluster servers including Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified consultants can show you how to you build a high-availability mutli-site network with a fully redundant Internet connection and intelligent system load balancing.
Progent's temporary IT staffing services allow businesses to respond to sudden increases in demand for network professionals without dealing with the expense and hassle that come with vetting and hiring experienced technical workers and without increasing your full-time head count.