Additional Topics of Interest

Progent Contact
24x7x365 Contact Progent

For small businesses interested in Progent's IT outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or send email to information@progent.com.

Shared Help Desk Consultant Services
24-7 Microsoft and Cisco Helpdesk Sharing Consultant

Progent provides three essential types of Help Desk services including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco experts offers your customers convenient access to a dependable technical resource with years of experience delivering phone support and online repair for IT systems based on Microsoft products. Progent's concentration is on giving the support Call Center a positive image as a solid contributor to company performance. Progent's goal is to fix rather than simply report problems.

Cisco and Microsoft Remote Support Online Troubleshooting
Remote Computer Support Consulting Services

For medium-size businesses who need IT support, Progent can deliver an array of alternatives including on-site help, on-line support, off-site Help Desk, round-the-clock support with automatic network monitoring, emergency staff augmentation, site relocation services, software development, and expert consulting. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent offers professional on-premises support for solving network problems rapidly and affordably.

Microsoft Certified Expert Engineers Solaris with Windows
IT Consultants UNIX with Windows

If your company operates a UNIX or Linux environment or a multi-OS network, Progent's CISM, CISSP and ISSAP-premier security specialists can help your entire enterprise in a wide array of security areas including security management practices, security design and models, access management systems and methodology, applications development security, business processes security, physical security, telecommunications, infrastructure and web security, and business continuity preparedness. CISA and CISM define the fundamental competencies and worldwide standards of performance that network security professionals are required to possess. These certification provide executive management the confidence that consultants who have achieved their CISM, CISSP or ISSAP certification have the experience and knowledge to deliver effective security management and consulting help.

Microsoft Azure Backup Development
Microsoft Azure hybrid cloud solutions Consult

Progent can assist companies of all sizes to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce hardware investments. Azure offers a wealth of cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud networking architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and network infrastructure and make sure that you sidestep the common errors small companies make when migrating to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN tunnels and also to manage iPhones and iPads and Google Android handhelds.

Microsoft ISA Server Network Engineer
24x7 MCSE Expert Certified ISA 2004 Consulting

Progent's Microsoft-certified ISA Server consulting experts have broad experience developing Microsoft-based security designs for information systems with multiple sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA Server engineer is ready to help your small or mid-size company plan and implement an installation of Microsoft ISA Server 2004 that meets your IT protection requirements without limiting your productivity.

Amazon Web Services enterprise hybrid cloud solutions Development Firm
Biggest Amazon AWS integration Coder

Progent offers cost-effective remote consulting to help companies to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help you with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.

Microsoft Certified Support Services Hybrid Office 365 solutions
Microsoft Office 365 Portal Support

Progent can assist you to understand the wealth of subscription options available with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent supports cross-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and maintain hybrid ecosystems that seamlessly integrate local and cloud products and services.

24-7 Setup and Support Office SharePoint Server 2003
Microsoft Office SharePoint Server 2003 Computer Consultant

Progent's Microsoft-authorized experts can help you evaluate the economic case for implementing Microsoft SharePoint 2007, advise you on the most sensible version of Microsoft SharePoint Server for your circumstances, offer setup and integration services, assist you to set up MS SQL Server as a supporting DBM, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to work with Microsoft SharePoint 2007, develop a company-wide security plan that incorporates portal solutions, and provide maintenance and Help Desk support.

MCSE Expert Certified Exchange 2013 Outlook Web App Remote Consulting
Exchange 2013 Outlook Web App Network Consultants

Exchange 2013 incorporates major enhancements to the functionality of Exchange Server 2010 and delivers powerful new features as well as a redesigned structure. These enhancements affect vital IT areas including manageability, high availability (HA), security, cost of ownership, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Exchange 2013, design an efficient validation and rollout plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote consulting and management services for Exchange Server 2013.

Professional Ransomware Defense
Ransomware Removal Consult

Progent offers consulting for security testing software such as LANguard from GFI for performing a variety of programmed network auditing scans to uncover potential security problems. Progent has broad experience with network analysis tools and can show you how to make sense of testing reports and react effectively. Progent can help you build security into your business operations, install scanning tools, define and implement a secure system architecture, and recommend policies to optimize the security of your IT system. Progent's security professionals are able to show you how to set up a firewall, implement secure remote access to email and business applications, and install virtual private network. Progent's accredited security engineers can also validate the protection of web-based applications and can run comprehensive security tests of company-wide security to determine your organization's compliance with important international security standards such as FISMA, PCI, and ISO 17799.

Biggest Automatic Network Infrastructure Mapping Setup and Support
ProSight Network Infrastructure Monitoring Engineer

Progent’s ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to map, monitor, reconfigure and troubleshoot their connectivity hardware like switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are kept current, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends alerts when issues are detected. By automating complex management activities, ProSight WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, finding devices that require important updates, or identifying the cause of performance problems.

Android and SharePoint integration Professional
Setup and Support Android Wi-Fi

Progent's veteran team of network consultants and application specialists have extensive background providing online and on-premises support for businesses of any size who need to incorporate Android phones and tablets into their IT systems so that users can communicate and collaborate from virtually anywhere. Progent offers the range of know-how to solve technical issues that involve multiple vendors and that entail a mix of legacy and current technology. Progent provides budget-friendly online expertise to assist you with any aspect of designing, implementing, managing and maintaining your BYOD environment. Progent can deliver as-needed support to help you to resolve particularly challenging technical issues, or Progent can provide outsourced or co-sourced project management support to help you complete major network projects on time and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide support for operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or individual training to show you how to manage and operate Android phones efficiently.

Top Quality Wireless Security Scan Engineers
Internal Security Scan Technology Professional

Progent offers small organizations a pair of low-cost network security evaluation scanning packages that include, for a set price, remotely administered inventory scans of your security profile which are analyzed by expert information security engineers who assess the data collected by the scan, deliver unbiased summaries of your existing network security, and offer recommendations for improvements. Progent has developed two complementary security evaluation packages for external and internal security scanning that are priced to fit the restricted budgets of small businesses while delivering enterprise-quality evaluations of your network's vulnerability to attack.