Help Desk Call Center Consulting
Shared Call Center Solutions
Additional Topics of Interest
Microsoft Dynamics GP System Migration Planning Professional
Professional Microsoft Dynamics GP Upgrade
Progent's consultants have supported Dynamics GP and Great Plains software for almost two decades and Progent has delivered system integration, software development, education, and debugging services since the product's original release. Progent offers high-level expertise for updating legacy Dynamics GP ERP systems. Progent can assist you to design, test, and implement an efficient upgrade from a a legacy version of GP to the latest edition of Microsoft Dynamics GP.
NetDocuments and Microsoft 365 Professional
24-7 NetDocs Troubleshooting Consulting
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for legal workflows. Progent offers remote guidance from NetDocuments experts to assist legal departments and law firms to plan, configure, administer, optimize, or debug a document management system (DMS) environment based on NetDocuments.
ProSight Remote IT Management Professionals
Ransomware Recovery Specialists
Progent's ProSight portfolio of managed IT services are designed to provide businesses who have small in-house network administration and support teams with low-cost access to enterprise-class management tools and technical experts. Advantages of the ProSight catalog of managed IT services include flat-rate IT maintenance expenses, smart automation of routine management tasks, ongoing absorption of new technology, smooth migration from legacy systems to current solutions, improved alignment of computer technology with business goals, access to veteran IT consultants, and allowing management to concentrate on business issues rather than ever-changing computer technology.
Virtual Helpdesk Remote Consulting
After Hours Co-managed Heldesk IT Consultants
Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are offered at a significant discount from Progent's normal desktop service rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle complex problems.
Active Directory DS IT Consulting
Azure AD MFA Support Services
Progent’s consultants can assist you to plan and implement an efficient move from on-premises Active Directory to cloud-based Azure AD or to a hybrid system that deploys Azure AD Domain Services and AD Connect to unify identity and access management for both on-premises and Azure assets.
Wave 2 Wi-Fi controller Remote Support Services
wireless LAN controller Remote Support
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and control of wireless access points, tuning Wi-Fi throughput by limiting the effect of RF congestion, improving wireless uptime with fast auto-failover, and hardening data security by identifying threats and filtering traffic content according to user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can help you to administer and debug your existing Cisco Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.
Integration Operations Manager
System Center MOM Specialist
Progent provides a selection of network support bundles for small companies. These information technology outsourcing and server monitoring solutions are built around the anticipatory problem handling capabilities of Microsoft Operations Manager, a state-of-the-art network and IT support product that monitors the availability, throughput, and security of your network and identifies potential troubles before they can bring down your network. With Progent's affordably priced network support programs, small organizations can select a basic co-sourcing service program based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package.
Juniper SA700 SSL VPN Technology Consulting Services
Juniper SSL VPN Router Forensics Services
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Forefront Threat Management Gateway 2010 Technical Support
Setup and Support Forefront TMG Firewall
Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of ISA Server 2006 and provides a easily managed web gateway that acts as a one-server solution for an array of security features such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security reporting features, allows custom reporting generated by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft consultants can help you to design and carry out pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and provide continuing support and troubleshooting. Progent can also help you to upgrade economically to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Cisco Experts Oracle Enterprise Manager Professional
Management Reporting Development
Progent’s expert software programmers, relational database designers, and program management consultants can assist enterprise clients to carry out development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to seasoned program managers for advanced planning and program co-ordination or Progent can assist customers fill in expertise gaps by offering database architects and software programmers experienced in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist businesses to incorporate SharePoint with other applications like SQL Server and Office Excel to create data-intensive intranets and portal sites. Progent also can provide expertise with web development tools and can assist clients to build, expand, troubleshoot, or port web applications to utilize the latest advances in web technology.
Office 365 integration with on-premises environments Setup and Support
Office 365 and iOS Professionals
Microsoft allows you to create transparent hybrid networks that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have certain mailboxes located at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of planning, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is completed on schedule and on budget.
Microsoft and Apple Mac Desktop Network Consultant
Microsoft Desktop Technicians
Progent can deliver a wide array of low-cost remote and onsite support services to help you to configure, administer, and troubleshoot desktops and handhelds powered by Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
Consultant Services Database Development
RDBMS Online Support Services
Progent's certified database application developers offer small and midsize businesses remote support for leading RDBMS platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting services offered by Progent include installation and configuration, database architecture and programming, management services, replication and synchronization solutions, storage management, performance tuning, data migration, security and compliance, backup/restore systems, troubleshooting, and webinar training.
Microsoft Teams Services
Microsoft Teams Web Apps Server Consulting Services
Progent can assist your business to plan an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud-based or hybrid deployment of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PBX.
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SCDPM 2012 Reporting Support
SCDPM 2012 Network Consultants
Progent's Microsoft-certified consultants offer online or in-person expertise to assist companies of any size to design, implement, administer, and repair a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier versions of Data Protection Manager or from a different backup platform, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent can provide as-needed support for resolving especially challenging problems, or full project management services. Progent's consultants can also assist your business to design Data Protection Manager into a comprehensive disaster recovery plan.
Engineer Virtual Machine Hosting
ProSight Private Cloud Hosting Services Professionals
Progent's ProSight Virtual hosting services offer small businesses a range of benefits including lower capital costs, reductions in operational expense, better management focus, enterprise-class protection, enhanced fault tolerance, and business continuity.
64-bit Computing Technology Professional
64-bit Upgrade Configuration
Progent’s Microsoft-certified consultants can help you to enhance your workstations from 32 bits to 64 bits. Progent can help you to calculate the costs and benefits of migrating to 64-bit desktop processing, plan an affordable migration process that reduces operational disruptions, and deliver economical, professional remote support to aid your company to install 64-bit desktop software and applications on your current computers.
Endpoint patch management Consultant Services
iOS patch management Consultants
Progent's support services for software and firmware patch management provide organizations of all sizes a flexible and affordable alternative for assessing, validating, scheduling, implementing, and tracking updates to your servers, peripherals {like printers and scanners, network infrastructure appliances like switches and Wi-Fi access points, and IoT devices like sensors and health monitors.
Cybersecurity Team Juniper SSG350M Router
Juniper SSG350M Router Cybersecurity Team
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Hyper-V 3.0 Virtual Server Services
Computer Engineer Virtual Server Administration Website
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in key areas such as secure multitenancy, flexible network infrastructure, cloud support, expandability and throughput, and high availability. Progent's Microsoft-certified consulting experts can help your business to benefit from Hyper-V to deploy and manage virtual servers to cut network expenses and improve productivity.
Exchange Online Archiving Setup and Support
Office 365 AD FS IT Consulting
Office 365 is Microsoft's expanding suite of productivity applications and cloud-hosted services available on a monthly or annual subscription basis. Office 365 applications and cloud services are offered in a variety of product bundles intended for markets ranging from individuals and households to enterprises. Progent can provide fast and affordable remote access to specialists with expertise in Microsoft, macOS, iOS, and Google Android platforms. Progent can assist you to evaluate the many subscription options available with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also help your business to build and maintain hybrid networks that seamlessly integrate local and cloud-based resources.
CCIE Certified City Government Cisco Professionals
Local Government Exchange Engineers
Progent has a long background delivering a broad range of remote network consulting and urgent troubleshooting services to local governments and schools across the United States. Progent is one of the pioneers in providing advanced remote network support and has provided network support to clients in every state. Online support eliminates travel costs and solves problems more quickly than onsite service calls.
Windows and Solaris Online Help
UNIX with Windows Configuration
Progent's UNIX platform consulting services provide small and mid-size companies and developers help with administering and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered technology. Progent can give your organization contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide array of expertise offers you a convenient one-stop source to help you build and manage a protected and robust mixed-platform network and communications solution that supports UNIX and Microsoft interoperability by combining MS Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Consultant Remote Network Monitoring
Remote Monitoring and Reporting Setup and Support
Even if your business has a minimal computer support group and a modest technology budget, your information network can still have the same high availability and responsiveness that once required a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier IT consultants, the most recent system management products for proactive monitoring and threshold alarms, and cost-effective support packages such as a help desk call center to keep your vital business applications and servers operating.
ProSight ECHO Hybrid Cloud Data Backup Services Specialist
Cloud Backup Security and Compliance Online Support
ProSight Data Protection Services ECHO offer small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates and monitors your backup activities and allows fast recovery of critical data, apps and VMs that have become unavailable or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical information.
Largest Remote Support Remote Support Services
Professional Phone Support
For mid-size companies who need network support, Progent offers an array of options such as local service, remote support, off-site Call Center, 24x7 support with automatic system monitoring, emergency staffing, site relocation support, application development, and professional consultation. For medium-size businesses in California or other areas covered by Progent's field engineers, Progent offers expert in-person support for fixing technical problems rapidly and affordably.
24x7 Support Outsourcing Mission Critical IT Applications
24 Hour Virtual Server Technology Consult
With virtual servers, companies can run many virtual machines on a single actual server. Virtual server technology allows IT organizations to enjoy all the advantages of server isolation, but without the costs that goes with purchasing extra server hardware. Virtualization is also the critical technology for private clouds, which provide major benefits such as reducing the costs of capital equipment, facilities, and management while enhancing data protection, network reliability, and disaster recovery. Other important server management options are network monitoring software, Windows Server Update Services, and remote system management hardware. Progent's professional server management experts can help you in all areas of server consolidation and management to enable your business to cut costs and conserve time.
macOS Troubleshooting Technology Professional
IT Service Provider OS X
Progent offers nationwide remote help and troubleshooting services for companies that operate macOS and OS X environments or whose IT systems include a combination of Mac and Microsoft technology. Progent's experts offer macOS and OS X clients a range of services including desktop assistance, migration to the latest version of macOS from earlier versions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Remote technical support offers maximum leverage for your information technology dollar by preserving client efficiency and shortening the hours billed for network analysis and repair. Advanced online support tools and skilled service specialists and engineers allow Progent to solve the majority of IT issues without squandering time and expense by traveling to your site. In the vast majority of situations your IT issues can be dealt with by telephone or via a combination of telephone support and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISSP and ISSAP certified security specialists to assist with the most challenging network problems.
Microsoft System Center Operations Manager Computer Consultant
Operations Manager Consulting Services
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, optimizing and fixing Microsoft SCOM environments and offer companies of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure and both Microsoft and third-party applications and services. Also, Progent can provide fast online or on-premises technical support to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.
Data Center Network Consultants
Colocation Remote Troubleshooting
Progent’s data center support services are intended for businesses with equipment located at IDCs or data center colo hosting sites and in need of on-demand on-premises service at the collocation site as well as off-site help from Microsoft and Cisco Certified experts. Progent provides a complete range of Internet Data Centers and data center and collocation consulting services such as system topology evaluation, Windows and Linux server installation and maintenance, tech support for server and communications networking, design and deployment of non-stop systems, architecting and implementing layered security structures, firewall integration and troubleshooting, designing load balancing environments, and planning fault tolerant server and storage clustering systems.
Small Business WAP300 AP Outsourcing
Small Business Access Points IT Consultants
Progent's Cisco-certified wireless technology consultants can help organizations to deploy, administer, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi Access Points.
64-bit Server Computer Engineer
Consult 64-bit Computing
Progent’s Microsoft-expert engineers can assist your organization to enhance your desktops from 32 bits to 64 bits. Progent can assist your company to calculate the risks and advantages of moving to 64-bit PC desktop computing, plan an efficient upgrade process that minimizes operational interruptions, and provide inexpensive, professional remote help to aid your company to configure 64-bit PC desktop operating systems and applications on your existing computers.
Consult Microsoft Azure integration
Azure cloud migration Contract Development
Progent can assist you with any stage of Azure cloud migration including requirements definition, readiness evaluation, solution architecture, pre-production testing, implementation, automated administration, performance optimization, software license management, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can assist you to set up and troubleshoot firewall appliances and VPN connections so that your users can safely connect to Azure services, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist your organization to create a hybrid cloud ecosystem that seamlessly integrates on-premises datacenters with Azure-based services.
After Hours MCSE Expert Certified Hyper-V 3.0 Shared Nothing Live Migration IT Consulting
Windows Server 2012 R2 Hyper-V 3.0 Consultancy
Widows Server 2012 R2 Hyper-V improves server virtualization in important areas including secure multitenancy, agile network infrastructure, cloud readiness, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to benefit from Hyper-V to deploy and manage virtual servers to cut network costs and enhance productivity.
Google Android integration Professional
Remote Android and SharePoint integration Consultant
Progent's seasoned group of IT consultants and application experts have years of background delivering online and onsite assistance for businesses of any size who need to integrate Android phones and tablets into their information systems so that mobile clients can communicate and collaborate from anywhere. Progent offers the range of know-how to solve network issues that span numerous vendors and that entail a mix of legacy and current information technology. Progent offers cost-effective remote consulting to assist you with any aspect of designing, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed technical support to assist you to resolve especially stubborn IT issues, or Progent can provide comprehensive project management services to help you complete major network initiatives on time and on budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also offers customized group or one-on-one training to show you how to manage and operate Android phones to maximize their business value.
24x7 Online Help scom 2016 Exchange Server integration
Online Support Services operations manage 2016
Microsoft System Center 2016 Operations Manager is designed to promote top performance and dependable availability for critical workloads by providing centralized, cross-platform monitoring of IT infrastructure deployed throughout on-premises datacenters and private and public clouds. Progent's consulting team offers advanced online and onsite support to help businesses of any size to plan, integrate, optimize, update and repair Operations Manager 2016 deployments. Progent can assist your company to migrate to SCOM 2016 from older releases of Operations Manager or from different IT infrastructure monitoring products, or integrate multiple monitoring tools into a unified infrastructure management solution. Progent can also show you how to extend your Operations Manager 2016 scope to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
Office 365 Exchange migration Computer Engineer
Exchange Online Archiving Specialists
Microsoft allows you to create transparent hybrid environments that integrate Office 365 and local Exchange deployments. This permits you to have certain mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is carried out on time and within budget.
Development Firms MS Project Server
Microsoft Certified Project Server Programmer
Progent's Microsoft engineers can provide advanced support in deploying, using and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Project Online and can provide a wide range of affordable online support services based on industry best practices to assist organizations of any size to receive all the advantages of this leading project management solution. Support services offered by Progent include solution design, installation and upgrades, setting up secure collaboration among local and offsite users, network infrastructure optimization, and customized online training.
Dynamics GP Modifier with VBA Application Support
Dynamics GP Report Writer Consulting Services
Dynamics GP/Great Plains accounting offers analysis and reporting capabilities that let you track all operations, sales and spending, and market trends with integrated drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting support expertise can help you create reports that allow you to analyze your business more completely, turning raw data into useful business information. Progent can improve your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other development environments in order to offer specialized line-of-business software development and web commerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains.
Amazon Marketplace Web Service integration Contract Development
Amazon Marketplace Web Service integration Reporting
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, merchants can expand their market, lower their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.
Professionals LifeSize 220 Series Telepresence
Immediate Engineer LifeSize Telepresence
Progent can provide the support of a certified engineer with an extensive background integrating technology from the leading telepresence providers including Cisco, Polycom, and LifeSize and can help you to design, configure, upgrade, or troubleshoot a telepresence environment that preserves your current investment and maximizes the strategic value of your information network. Progent also offers the services of infrastructure consultants who can assist companies of any size to build and maintain a network that delivers the performance, reliability, protection, and scalability you need to support your video conferencing/telepresence solution.
Emergency CCIE Certified Catalyst Wi-Fi 6 AP Troubleshooting
Catalyst Wi-Fi 6 AP Configuration IT Consulting
Progent's Cisco Catalyst Wi-Fi 6 Wireless Access Point consultants offer economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points.
Microsoft Access RDP Professional
Microsoft Access software development Consulting Services
Progent offers economical remote support for all releases of Microsoft Access including Access desktop and Access Web App and can provide advanced help for Access application development, database conversion, performance tuning, report design, and maintenance. Progent also offers tailored webinar training for Office Access development and database management.
Configuration ASA Firewall with Firepower
Cisco ASA Configuration Remote Support
Progent's Cisco-premier CCIE network engineers can assist you to manage your legacy PIX 500 or Cisco ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, optimize, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
Professionals MS SQL 2008
Computer Consultant MS SQL 2008
Progent's Microsoft-Certified SQL Server consultants offer an array of services to help small and midsize companies to design, install, administer, and troubleshoot Microsoft SQL Server 2008 solutions so that they realize the optimum business advantage from this advanced information management technology. In addition, Progent offers consulting expertise for network architecture, company-wide protection, and software development to optimize the strategic advantage of your SQL Server network.
ASA Firewall with Firepower Online Support
Cisco PIX to ASA upgrade Technical Consultant
Progent’s Cisco-Certified network experts offer professional PIX Firewall consulting services covering architecture, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack security, and safe connectivity services. Ranging from compact, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy combination of protection, speed and reliability for information environments of all sizes. PIX firewalls are based on a proven, purpose-built platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including advanced application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative solutions. Progent’s network consultants can help you select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
ISA 2000 Server Network Consulting
Outsourcing ISA 2000 Server
Progent’s Microsoft certified consultants provide small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain a full featured application-layer aware firewall that can secure your business network from attack by outside and inside threats. Forefront TMG and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many attacks that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through experienced planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can help you to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade from ISA Server to Microsoft Forefront Threat Management Gateway.
Specialist Great Plains Accounting
Dynamics GP/Great Plains Computer Consultant
Key features of Microsoft Dynamics GP/Great Plains accounting include a modular structure that allows you to license only the functionality you require, a standards-based architecture built on Microsoft technologies to protect your investment and provide a tightly interconnected environment, advanced reporting services that allow you to track all operations, revenues and expenses and sales trends, compatibility with Microsoft Office to speed access to business information, the capability to process information from almost any database or desktop software into Microsoft GP, plus an open architecture that makes it easy to create specialized programs. Progent can show you how to configure and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer expert GP/Great Plains consultants to help you turn the powerful features of Dynamics GP accounting into a productive business solution.
Excel Slicers Small Business Computer Consulting Firms
Office Web App Professionals
Progent's certified Microsoft Office and Office 365 consultants can help companies of any size to integrate Microsoft Office desktop and Office 365 applications such as Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a seamless solution that offers fast return on investment and promotes improved business results. Progent can assist your company to interface Microsoft Office or Office 365 apps with one another and with additional core Microsoft technologies including SharePoint, Exchange Server and SQL Server deployed on-premises or in the cloud. Progent's consultants can also assist you to fix compatibility problems between various releases of Microsoft Office desktop and offers live online instruction to individual users or teams.
Small Business IT Consulting Consultant Prices
Networking Companies Consultant Prices
Progent's pricing policy is to bill for remote service and on-premises help per minute. As a result, you owe exclusively for delivered services. Progent does not impose a higher rate for off-hours or priority service, and inside California or in regions where Progent provides on-premises support, Progent does not bill for travel except for emergency support where on-site work is less than four hours. In addition, Progent imposes no service activation charge and asks no monthly commitment for support services delivered during regular business hours. Many service organizations impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big bills for quick repairs so you won't be forced to allow less critical problems to fester.
SQL Server 2014 Cardinality Estimation Network Consultant
SQL Server 2014 Disaster Recovery Computer Engineer
SQL Server 2014 incorporates major improvements in key areas such as performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite services such as planning, deployment, administration, troubleshooting, and software development services to help businesses of any size to achieve fast return from their SQL Server 2014 investment.
System Center MOM Professional
Microsoft System Center Operations Manager Specialist
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, enhancing and fixing Microsoft SCOM solutions and can provide organizations of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure and both Microsoft and third-party apps and services. Also, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.
Network Consultants Remote Workforce Data Protection
Consultant Services Remote Workforce Data Protection
Progent can help small and mid-size companies to design, deploy, validate and maintain backup/restore solutions needed to support telecommuters.
ProSight Private Cloud Hosting Services Services
Private Clouds for Small Businesses Consultant
Progent's ProSight Virtual Hosting service offers proven virtualization technology, a state-of-the-art data center, and the support services of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a comprehensive IT outsourcing solution that enhances network dependability and protection, reduces management distraction, and lowers expenses. With Private Cloud Hosting, a smaller business can have all of its software platforms and key business application servers hosted in a secure and reliable data center on a fast, non-stop virtual machine configured and supported by Progent's network service professionals.
Development Group Crystal Reports
Power Pivot Development Firms
Progent can provide online and on premises consulting to assist you with any phase of business intelligence reporting from troubleshooting or enhancing applications to designing and deploying a comprehensive business intelligence solution. Progent's management reporting experts can help your company to support your current reporting environment, assist you to migrate databases and applications from an outdated reporting platform to a current solution, and deliver as-needed online training tailored to your specific needs. Progent’s management reporting professionals offer experience in the leading business analytics reporting tools such as Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Designer.
24/7 Microsoft Certified Partner Excel Expert Development
Coder ERP, MRP, Accounting System
Progent's team of application experts offer advanced support, custom programming, integration assistance, and webinar training for popular business applications covering vital areas including ERP, general accounting, management reporting, web application development, and the MS Office suite of business productivity software. As a Microsoft Partner with years of background providing advanced consulting services remotely, Progent can help small businesses anywhere in the U.S. to avoid the lost productivity and fees associated with travel and on-premises visits without compromising the high quality of technical support.
Configuration Windows Server 2012R2 Data Deduplication
Windows 2012 R2 Consulting
Progent's certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration strategies, tune your network for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT management, team, create a corporate-wide security plan, streamline network administration, help with creating applications, and generate and test a DR/BC plan.
ProSight Private Cloud Hosting Services Consultant Services
Private Cloud Solutions Consult
Progent's ProSight Virtual hosting services provide small companies a variety of advantages such as lower capital costs, savings on operational expense, better executive focus, world-class protection, greater fault tolerance, and regulatory compliance.
Specialists Oracle Recovery Manager
Oracle Recovery Manager Consult
Progent can provide fast and affordable remote access to an authorized Oracle DBA expert or an Oracle software developer. Progent can provide comprehensive DBA services for any version of Oracle including 10g and 11g and can also assist you to plan, create, update, or troubleshoot Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard replication tools and Oracle Database Resource Manage.
Microsoft Office XP Computer Network Specialist
Tech Microsoft Office System
To deliver economical IT support for small businesses, Progent offers comprehensive IT outsourcing plans that offer small companies fast access to technical help without requiring you to hire, educate, and manage an expensive full-time IT team. Progent’s IT outsourcing services offer you an economical alternative for creating a secure and robust environment for your favorite Windows office productivity applications such as Microsoft Office XP and Microsoft Office 2003.
System Center 2016 Migration Technology Consulting
Integration Support System Center 2016 and Operations Management Suite
Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco Premier network consulting experts. With Progent's affordably priced network service packages, small organizations can choose a simple Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager 2007 to offer small business networks world-class reliability, protection, and productivity.
Q and A about Cisco Engineering Telecommute Job
Telecommuter Job Q&A about Recruiter Microsoft Consultant
For answers to common enquiries concerning being a consultant at Progent, go to Jobs at Progent FAQs.
24/7 CRM Computer Consultant
Microsoft CRM Consultants
Microsoft Dynamics Customer Relationship Management helps small companies nurture profitable customer interactions. Integrated Sales and Customer Service modules allow in-house staff to share data to help promote sales success and offer steady, effective customer service. Progent can set up the most sensible server and communications infrastructure, including local and offsite wireless access, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can help you integrate Microsoft CRM with your marketing or customer service data.
ProSight Email Security Professionals
Emergency ProSight Spam Filtering Consultancy
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based management and comprehensive security for your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a further layer of inspection for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.
Check Point Sandboxing Security Consulting
Check Point Firewalls Cybersecurity Firms
Progent's Check Point Software firewall experts can help you plan, deploy, and administer firewall solutions built around Check Point NGFW firewall appliances and Check Point's subscription-based SandBlast security services. Progent can also help you maintain legacy Check Point firewall models or migrate smoothly to Check Point's next-generation security gateways.
Windows Cluster Troubleshooting
Top Quality IT Consultants Fault Tolerant Data Center
Progent’s Disaster Recovery/Business Continuity specialists have extensive experience assisting small and mid-size organizations to reduce network downtime by offering cost-effective remote consulting for disaster recovery/business continuity planning, high-availability IT design, backup/restore systems, and transparent system maintenance. Progent’s business continuity consultants can assist you to develop and test an efficient business continuity strategy that matches your business needs and IT budget. Progent’s disaster recovery specialists can assist you to architect, deploy, and manage resilient technologies such as redundant Internet connectivity, virtualized servers, fail-over clustering, load balancing, continual off-site backup, and multi-location data centers.
Access to External Support Databases Service Providers
Access to External Support Databases Designers
Progent’s staff of Microsoft and Cisco Premier Certified experts average longer than a decade of real-world industry background, at the front lines of network support, executing a broad variety of technical projects for an extensive array of customers. Every Progent support professional shares a proven collection of personal best practices which are combined into shared best practices training that Progent instills in its support team. This ensures that you get not only expert technical help, but also a consultant with field-tested methods for using technical knowledge to fix actual IT problems rapidly.
24-7 Short Term Staff Augmentation Services Network Consultants
Temporary Staff Augmentation Services Professional
Progent's short-term IT staffing services enable businesses to meet sudden increases in demand for network support personnel without incurring the costs and hassle that come with vetting and hiring experienced technical workers and without adding to your permanent workforce.
Cisco DNA Center Integration
Catalyst Wi-Fi 6 Access Point Outsourcing
Progent's Cisco Catalyst Wi-Fi 6 WAP experts offer affordable remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
ransomware removal and restore Consultant
Netwalker ransomware recovery Engineers
Progent's seasoned ransomware recovery experts can assist you to rebuild an IT network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
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