Help Desk Consulting and Support
Co-managed Call Center Solutions
Additional Topics of Interest
Award Winning Windows Server 2016 Disaster Recovery Planning Online Help
Professionals Windows Server 2016 Cloud Witness
Progent's certified information technology experts can provide Windows Server 2016 integration consulting services to assist businesses of any size to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist your company to assess the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain clusters.
Windows SharePoint Services Computer Consultants
SharePoint Server Online Support
Progent's Microsoft-certified consultants can provide businesses of all sizes consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced solution that uses web-based technology for intelligently connecting people, groups and data. Microsoft SharePoint Server provides a central location for your employees or clients to access, manage, distribute and interact with useful information, documents, and software and to interact with other people. Microsoft SharePoint enables quicker and better decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services join employees, clients, teams and projects with the data they've created in a way that makes data easy to locate, download and apply. Progent's certified SharePoint consultants can assist your organization to support your current SharePoint environment or upgrade to the latest release of SharePoint.
Automated Desktop Monitoring On-site Support
ProSight Windows Desktop Management Computer Consultant
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the health of critical devices that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so that all potential issues can be resolved before they have a chance to disrupt productivity.
Data Protection Manager 2016 and Exchange Onsite Technical Support
Configuration Data Protection Manager 2016 and Shielded VM
System Center 2016 Data Protection Manager provides near-continuous backup and easy recovery capabilities for Microsoft-based networks. Data Protection Manager 2016 offers application-sensitive backup for key workloads like SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, supports virtual machines hosted by Windows Hyper-V and VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to plan, deploy, manage, and repair an enterprise-wide backup/recovery solution powered by SCDPM 2016. Progent can help you to upgrade from an older version of Data Protection Manager or from an outdated system, and Progent can optimize your DPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite consulting expertise and can deliver occasional guidance to resolve technical bottlenecks or provide comprehensive project management or co-management services to help you finish your Data Protection Manager 2016 initiative on time and on budget.
Professional ISR Routers
Cisco Routers IT Consultants
Cisco offers an extensive product line of routers including appliances designed to provide the security, bandwidth, and reliability required by organizations ranging from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network uptime. Progent can show you how to choose and integrate Cisco routers to establish a solid infrastructure for your network and to make it easy to expand as you support new users, open new offices, deploy new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers based on Cisco's IOS operating system, including Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Series Routers.
Consultants Windows Server 2016 Hybrid Cloud Integration
Windows Server 2016 Engineer
Progent's certified information technology experts offer Windows Server 2016 integration consulting services to assist businesses of any size to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help you to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Emergency Case Study Microsoft Operations Manager
MOM Example Application
Before Progent's Microsoft Operations Manager solution, network issues were approached reactively, once users were impacted by them. With the benefit of proactive, computer generated warnings and trend reports created by Microsoft Operations Manager, Progent can now ward off server problems before they grow to be critical enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can resolve looming problems before customers know that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to offer small business networks enterprise-class availability, safety and productivity.
Lync Server 2013 VoIP Consultancy
Professionals Lync Server 2013 Front End Server
Progent's consultants can assist you to evaluate the value of Lync Server for your environment and can help you to design and carry out a deployment of Microsoft Lync Server that consolidates the management of IM and Presence and increases the productivity of your in-house staff, telecommuters, and mobile workforce. Progent's consultant's can also help your company to perform an efficient migration to Microsoft Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, Microsoft SharePoint, and SQL Server, show you how to use Lync Server to improve the team-computing capabilities of MS Office programs, and offer webinar training and continuing support for Lync Server and other Microsoft platforms.
Microsoft Consultants Work At Home Job
Network Engineer Career Opportunities
Progent is hiring a variety of on-staff workers such as solutions-driven MCSEs; network consultants with Cisco CCNP or CCIE credentials; and specialists in advanced network architecture with backgrounds in mobile access, wireless integration, non-stop environments, disaster recovery planning, data protection, and server virtualization. We are also hiring desktop support technicians, remote service professionals, and CISSP or CISA certified security consultants. We are also seeking veteran managers and administrators who can operate efficiently in our high-growth, virtual office environment. Progent works with independent consultants who have specialized knowledge and field experience in high-demand information technology topics beyond Progent's primary service focus. Our Experts Team employs independent consultants who can provide advice and development support for line-of-business applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have in-depth expertise with popular operating systems such as Linux derivatives, Macintosh, or Solaris, or offer expert help in areas like telecom, web design, EDI, web commerce, or database management. Independent contractors certified by Progent cooperate with Progent's staff engineers to provide end-to-end solutions for small business networks.
Immediate Citrix Hyper-V Management Technology Professional
Services Citrix Hyper-V Management
Progent's Citrix-certified consultants can assist you to evaluate the strategic benefits of the available editions of Citrix Essentials for Hyper-V, assist you to use Citrix management tools in your Hyper-V environment, and show you how you can deploy Citrix Essentials to enhance the performance, uptime, flexibility, and recoverability of your virtualized environment while lowering the cost of equipment and support and simplifying administrative tasks.
An index of content::
Microsoft Windows 2003 Remote Support Services
Top Quality Microsoft Windows 2003 Technical Support
Progent's Microsoft-certified Windows 2003 Server engineers offer computer support and IT consulting for the entire line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 upgrade, integration, update, and maintenance services include system design, deployment, project management, in-person and remote network support and troubleshooting, Help Desk services, expert security services, turn-key outsourcing, and cost-effective co-sourcing.
Wi-Fi access point patch management Professional
After Hours Patch management Specialists
Progent's managed services for patch management offer organizations of any size a versatile and affordable solution for evaluating, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoint devices printers, network infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things (IoT) devices like alarms and health monitors.
Exchange 2013 Online Support
Microsoft Exchange 2003 Consultant
Progent's Microsoft-certified professionals have 20 years of background designing, installing, and supporting messaging solutions for clients in the and throughout the United States. Progent provides affordable Microsoft Exchange Servers consulting support to make sure that your email system features compliance, high uptime, easy connectivity for off-site and wireless users, time-saving management tools, and productive integration with telecommunications. Progent offers consulting and integration services for Exchange 2016, Microsoft Exchange 2013, Microsoft Exchange 2010, MS Exchange 2007 Server, Microsoft Exchange 2003 Server, and MS Exchange 2K. Progent can also help small or mid-size companies to migrate to Microsoft Exchange 2016 Server or MS Exchange 2013 Server.
Endpoint patch management Specialists
Communications device patch management Consultancy
Progent's managed services for software/firmware update management offer organizations of all sizes a flexible and affordable solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your servers, such as printers and scanners, network infrastructure appliances like switches and Wi-Fi access points, and IoT devices such as sensors and health monitors.
ProSight Small Business Private Clouds Consulting Services
Private Cloud Integration Professionals
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's production servers in an environment that gives the maximum level of dependability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting and management options are based on proven virtualization platforms that enable small and midsize businesses with mixed- platform environments to economize dramatically on the costs of capital equipment, infrastructure support, and IT management while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.
WatchGuard SSL VPN Audit
WatchGuard Firebox T35 Firewall Technical Support Services
Progent offers consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall/VPN product that fits your network security requirements and budget. Progent can help you to manage outdated WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewalls.
Top Consult Infor SyteLine CloudSuite Data Conversion
Infor SyteLine CloudSuite General Ledger Professional
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies over a quarter century of experience assisting manufacturing and service companies to simplify complicated supply chains and streamline key processes to bring products to market quickly and adhere to customer schedules consistently. Progent offers the skills of an ERP consultant with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises consulting that can range from as-needed guidance to end-to-end solution design and project management. Sample services available from Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, customization, CPQ, web site integration, debugging, data conversion, Excel and SQL integration, training, and DBA services.
Exchange 2007 Server Specialists
24x7x365 Microsoft Exchange Engineer
Progent's expert support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes network disruption, simplifies ongoing support demands, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the experience to complete your move rapidly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions based on Exchange Server 2007.
Exchange 2016 Configuration Consultants
Exchange 2016 Upgrade Computer Consultants
Progent can help your business in any and all facets of your migration to Exchange 2016 including designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Security Companies WatchGuard Firewall
WatchGuard Firewall Intrusion Detection
Progent offers support expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
Windows Hyper-V 2016 Management On-site Technical Support
Integration Support Windows Hyper-V 2016 Security and Compliance
Hyper-V 2016 incorporates core technologies initially developed for and refined on Microsoft Azure, among the world's largest public clouds. This pedigree significantly enhances the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving security, availability, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your business, configure test systems to verify the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network architecture for a cloud-based or hybrid installation, create and carry out a smooth migration strategy, educate your IT management and technical support personnel, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 investment gives you maximum business value.
Work at Home Security Online Troubleshooting
Technical Support Remote Workforce Endpoint Security
Progent can help small and mid-size companies to configure network security protection systems and deliver mitigation expertise required for at-home workers.
Professional VLAN Test Lab
Network Testing Lab Professionals
Progent's Test and Training Lab at the QTS Data Center can be used for testing mission-critical applications, creating efficient migration methodologies, assessing and optimizing performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and establishing training systems for the latest technologies. For Progent clients without sufficient internal resources to assemble proper pilot environments, the lab cuts capital costs and engineering risk while keeping critical IT initiatives on schedule.
Remote Workforce Infrastructure Professionals
24/7 Offsite Workers Infrastructure Computer Engineer
Progent can assist small and mid-size companies to design, set up and troubleshoot the infrastructure needed to support a remote workforce.
Cybersecurity Tech Services IT Security Alerts
Immediate Network Security Bulletins Audit
This page includes current updates on cybersecurity threats, fixes, and best practices. Call or email Progent if your organization needs help protecting your network against the latest IT security threats.
SCCM 2012 Policy Settings Remote Support
SCCM 2012 Troubleshooting Network Consulting
Progent can help you to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy device and application management solution or assist you to modify your existing SCCM 2012 environment to support your evolving business needs. In addition, Progent can assist you to build an infrastructure that takes full advantage of SCCM by providing expertise with related Microsoft platforms such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Best Microsoft Access development Engineers
Cisco Experts Microsoft Access application development Specialists
Progent offers affordable online consulting services for all releases of Microsoft Office Access including desktop and browser-based versions and offers expert help for Access application development, database conversion, performance tuning, report design, and maintenance. Progent also offers custom webinar training for Office Access programming and database administration.
Microsoft Office System Tech Support For Small Business
Microsoft Office 2000 Computer Network Consultant
Progent's computer outsourcing services for small companies include planning 2003 Server, .NET Server, and Microsoft BackOffice systems, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-premises troubleshooting, fixing stubborn IT problems, and producing a comprehensive security strategy. Progent can show you how to enhance network reliability and performance via non-stop technologies, resilient network topology, and proactive network monitoring. Progent also offers special project help for large-scale migrations and can assist with requirements assessment, resource identification, BOM production, vendor qualification, procurement coordination, and complete documentation. Progent's IT outsourcing help also features education for office productivity programs such as Office XP.
SCCM Support Services
After Hours SCCM Upgrade Technology Consulting Services
System Center Configuration Manager automates software deployment at scale, streamlines compliance settings control, inventories network resources, protects against company data leakage, performs network health reporting, allows secure end-user self service, and delivers a single control mechanism for managing mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can assist you with any facet of planning, installing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Top Ranked Wireless Technical Support
Windows Mobile Computer Consultant
Progent's professionals offer expertise in a variety of technologies related to mobile networking including network architecture, wireless data synchronization, wireless security, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's certified consultants can save your company work and money by using their wireless background to help you choose and integrate mobile networking technologies that make sense for your business. Progent can also tune your network architecture so that wireless data devices perform better.
Onsite Computer Services Small Business
Small Office Support Firm
Progent offers businesses of all sizes world-class IT online or in-person consulting services for information systems powered by Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consulting experts also offer security expertise for businesses varying in size from the small office to the global enterprise.
Support Services SQL Server 2019 Always On Availability Groups
Emergency Configuration SQL Server 2019 Reporting Services
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical remote and on-premises expertise, software development, and debugging services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist customers plan and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud infrastructure into a seamless intranet solution.
Immediate Microsoft Certified Partner Dynamics GP Analysis Cubes for Excel Professionals
Specialists Dynamics GP SSRS
Microsoft Dynamics GP/Great Plains software includes analytics and reporting features that allow you to monitor all business processes, revenues and spending, and market trends with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can help you create reports that allow you to analyze your business more completely, converting uncooked data into valuable business information. Progent can improve your reporting and analytics by providing Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to offer specialized business software development and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains.
Microsoft Lync Presence Specialist
Lync Server 2013 Edge Server Pool Consulting
Progent's Microsoft consultants can assist you to evaluate the value of Microsoft Lync Server for your environment and can assist you to design and carry out an installation of Lync Server that consolidates the administration of Instant Messaging and Presence and increases the output of your in-house staff, at-home workers, and mobile workforce. Progent can also help you to carry out a smooth upgrade to Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, integrate Lync Server with Exchange, SharePoint, and SQL Server, show you how to use Lync Server to enhance the team-computing functions of Microsoft Office applications, and provide online seminars and ongoing support for Lync Server and other Microsoft technologies.
Electronic Messaging Network Security Consultants
Exchange Computer Network Consultants
Progent's Microsoft-certified consultants have two decades of experience providing electronic messaging and integrated telecommunications/email solutions for companies. Progent offers affordable Microsoft Exchange 2007 Server support services to strengthen email security and virus defense, achieve fault tolerant email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange help and support services can assist you in planning and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or outdated Microsoft Exchange product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Virtualization Professionals
Mission Critical IT Applications Network Consulting
By using virtual server technology, companies can run many virtual machines on a single physical server. Virtualization technology allows IT organizations to gain all the benefits of server isolation, while avoiding the costs that goes with buying extra server equipment. Virtualization is also the critical technology behind private clouds, which offer major benefits such as reducing the costs of capital equipment, datacenter facilities, and management while improving information protection, network availability, and disaster recovery. Other useful server management options are network monitoring software, Windows Server Update Services, and remote system management hardware. Progent's certified server management specialists can assist you in all areas of server virtualization and management to enable your business to cut expenses and conserve time.
Network Management Microsoft Windows 8.1 Upgrade
Windows 8.1 Security On-site Technical Support
Progent's engineers can provide a range of network consulting services to assist companies of any size to install, administer, and troubleshoot networks that include workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's senior project managers can help create testing labs to assess Windows 8.1 and develop and manage Windows 8.1 deployment projects based on industry best practices.
Microsoft Expert SQL Server 2016 Data Warehousing Information Technology Consulting
Top Rated SQL Server SSAS Support Services
Microsoft SQL Server 2016 introduces significant enhancements in performance, scale, data security, uptime, BOYD integration, and built-in analytics and reporting. Innovations include PolyBase for handling SQL and NoSQ databases simultaneously for big data applications, R language integration, Row-level Security, Mobile Reports, and seamless management of on-premises and cloud-based resources. Progent's Microsoft-certified consultants can provide online and onsite support to assist businesses of all sizes to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Oracle database administration Security Auditing
CISA Certified Security Expert Oracle PL/SQL Contract Programmer
Progent can provide fast and affordable remote access to a certified Oracle DBA consultant or an Oracle application programmer. Progent can provide advanced DBA services for any version of Oracle's RDBMS platform and can also help design, create, enhance, or fix Oracle applications based on SQL and PL/SQL. Progent also provides support for Data Guard and Streams replication tools and Oracle Database Resource Manage.
DoubleTake Carbonite Software Backup IT Consulting
DoubleTake Carbonite Software Availability Support
DoubleTake/Carbonite Software publishes a selection of products intended to provide small and midsize companies a range of affordable alternatives for replicating and restoring business-critical workloads such as Microsoft Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent's business continuity planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite products into small company information networks to achieve an advanced level of fault tolerance and business continuity capability at a budget-friendly price.
Knowledge Transfer On-site Support
Information Transfer Computer Engineer
Progent is committed to information transfer from Progent's support experts to clients. By educating customers to resolve problems that are within their scope, Progent can concentrate on offering high-value skills where Progent has little competition. Small businesses who work with trusted independent consultants or who maintain internal IT personnel benefit when Progent passes on knowledge about critical technology and proven methodologies to make their networks more reliable, secure, and efficient.
24x7 Monitoring and Reporting Remote Support Services
MOM 2007 IT Services
Progent offers a variety of IT support bundles for small organizations. These information technology outsourcing and network monitoring solutions are based on the proactive problem handling abilities of Operations Manager, a state-of-the-art network and IT support product that monitors the reliability, throughput, and security of your network and identifies incipient problems before they can disrupt your network. With Progent's economically priced IT service programs, small businesses can select a basic co-sourcing package built around Microsoft Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package.
24-7 ASA 5500 Firewalls Onsite Technical Support
Cisco GTP/GPRS Consulting
Progent's Cisco CCIE-certified network infrastructure consultants can assist you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
client credential management Specialists
Services ProSight password management system
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and protect information about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can save as much as half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it.
Remote Consulting Temporary Staff Augmentation Services
Temporary Staff Augmentation Services Technical Consultant
Progent's temporary IT staffing services enable businesses to respond to the need for IT support personnel without incurring the costs and hassle that come with vetting and recruiting reliable technical help and without increasing your permanent head count.
Network Consultants scom 2016 SQL Server integration
microsoft scom 2016 IT Services
System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum uptime for critical applications by offering centralized, mixed-platform monitoring of physical and virtual resources deployed throughout on-premises systems and cloud environments. Progent's SCOM consulting team offers advanced online and onsite expertise to help organizations of all sizes to design, implement, optimize, update and repair Operations Manager 2016 solutions. Progent can help your company to move to SCOM 2016 from older releases or from other IT infrastructure monitoring products, or integrate multiple monitoring systems into a unified IT management ecosystem. Progent can also help you extend your Operations Manager 2016 scope to include resources based in public clouds such as Microsoft Azure and Amazon AWS.
Immediate Symantec VelociRaptor Cybersecurity Contractor
Symantec Raptor Security Certification
Progent's Symantec experts can help you support legacy Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and VelociRaptor line or help you upgrade to more recent firewall technology. Progent can also enable you to create and implement a complete security plan that can incorporate firewall/VPN appliances and utilities, managed security and virus protection services, server and application monitoring products, and documented policies and processes. Progent has the expertise to be your single source for on-going technical help, administration, education, and security consulting.
Work from Home VoIP Online Support Services
Remote Workforce VoIP IT Consultants
Progent can help small and mid-size organizations to configure IP voice platforms to provide their at-home workforce the advantage of virtual extensions of the corporate phone system.
Mac and Cisco PIX Firewalls Remote Support Services
Apple Mac Spam Filtering Consulting
Progent's CISM-certified security consultants can help you protect your Mac network through professional support offerings including performing security tests, recovery from virus and denial of service attacks, configuring firewalls, integrating safe remote and mobile access, deploying automated programs for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan appropriate for the particular goals of your business network.
Check Point UTM-1 Edge Testing
24-Hour Check Point 1000 Firewalls Protecting
Progent's Check Point firewall experts can help you plan, configure, and manage firewall environments that rely on Check Point Software NGFW security gateways and Check Point's subscription-based SandBlast security services. Progent's consultants can also assist you support legacy Check Point firewalls or upgrade efficiently to Check Point's next-generation security gateways.
Consultant Fault Tolerant Colo
High-Availability Data Center Network Consultant
Progent's Data Center professionals can show you how to select fault-tolerant data centers that match the specific needs of your business. High availability colocation sites are particularly attractive to small companies because of their affordability and convenience compared to pursuing a do-it-yourself strategy. Trying to build an on-site data center that offers even a basic degree of fault tolerance is too costly for the majority of small businesses. Progent is ready to show you how to reap all the benefits of non-stop data centers and 24x7 colo sites by providing a full array of engineering and maintenance services.
Cisco Supplemental Call Center Cost Savings Engineer
24x7 Consulting Services Shared Computer Support Help Desk Costs
Progent's Help Desk management and co-management service programs help organizations to cut costs and improve productivity.
Services NLB Test Lab
PXE evaluation Lab Specialists
The Progent Test and Training Lab located at the QTS Colocation Center can be used for testing line-of-business applications, developing efficient migration methodologies, evaluating and optimizing performance, designing or verifying business continuity solutions, resolving compatibility problems, and building training systems for new technologies. For Progent customers without adequate in-house resources to configure proper test environments, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep critical IT initiatives on schedule.
Security Certification Watchguard
Firewall Support Watchguard
Progent offers small and mid-size companies expert support for Intrusion Protection Systems and IPsec VPN solutions from major firewall and Virtual Private Network security companies including WatchGuard, Juniper, and Symantec. Progent can show you how to create a comprehensive security plan and choose the right technologies from a variety of suppliers to support your security goals while staying within your budget limits.
Consultant 64-bit Processing
64-bit Upgrade Online Troubleshooting
Progent's Microsoft-certified consultants can assist your organization to enhance your application servers or desktops from 32 bits to 64 bits. Progent can assist your company to calculate the costs and advantages of moving to 64-bit processing, design an affordable upgrade strategy that reduces business interruptions, and deliver inexpensive, expert online help to assist your organization to install 64-bit operating systems and application software on your existing computers.
Les Kent has a 35-year track record of successful network integration, business administration, sales, and operations. He has demonstrated a talent for creating elegant IT solutions while working as a network architect, programmer, project manager, implementation expert, and problem solver for small companies, new ventures, and global enterprises.
Exchange Server 2003 Configuration
24-Hour Exchange 2003 Server Migration Consultants
Progent's certified consultants provide computer help and IT consulting services for Microsoft Exchange 2003 Server, Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's upgrade, configuration, management, and support expertise for Microsoft Exchange Server 2003 include system design, deployment, project management, local and off-site troubleshooting, Help Desk Call Center support, certified security consulting, and comprehensive IT outsourcing.
Dynamics GP Software Computer Consulting
Dynamics GP Great Plains Software IT Consultant
Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management platform that unifies information and operations throughout your company, interfaces easily with other solutions, and brings together workers, clients and suppliers regardless of time or place. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver capability for financials, management reporting, project management, inventory and order control, e-commerce, HRM, CRM, field service, manufacturing, retail management, and online business services. Progent can help you set up and manage a reliable, protected computer and network infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your company exploit the full potential of Microsoft Dynamics GP 2010.
Nationwide Remote Tech Outsourcing
Cisco Certified Virginia Tech
Progent's National Support Center provides national remote troubleshooting for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support engineers offer phone help and remote direct computer access to troubleshoot and repair technical problems quickly and economically. The scope of IT experience available from Progent's staff of country-wide support professionals makes it possible to escalate even the toughest problems to qualified experts as required.
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