Service Desk Support
Co-managed Call Center Services
Additional Topics of Interest
Engineers IT Management Outsourcing
Specialists ProSight Managed IT Services
Progent's ProSight portfolio of managed IT services are designed to offer organizations who have small in-house IT support staffs with affordable access to enterprise-class management tools and consulting expertise. Advantages of Progent's ProSight catalog of managed services include fixed network management expenses, automation of routine administrative processes, continual absorption of the latest technology, graceful migration from legacy technology to modern solutions, close alignment of information technology with strategic goals, access to veteran IT experts, and freeing up management to concentrate on business issues instead of ever-changing network technology.
Microsoft Access report formatting Programming Company
Emergency Microsoft Access scripting Development Company
Progent offers affordable remote consulting services for all releases of Microsoft Access including Access desktop and Access Web App and can provide advanced assistance for Access application programming, database conversion, performance optimization, report design, and maintenance. Progent also can provide tailored webinar training for Office Access application programming and database administration.
XenServer IT Services
Consult Citrix XenServer
Progent's Citrix-authorized engineers can assist you to understand the business benefits of XenServer as well as other Citrix products, and can assist you to design, test, implement, troubleshoot, and support a XenServer solution. Progent can also assess your current XenServer environment and help you to optimize resource utilization, performance, protection, uptime, and recoverability.
Exchange Server 2000 Upgrade Online Support
Exchange 2000 Upgrade Consultant
Progent is one of the most qualified network support firms for designing email and messaging solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses receive all the advantages of Microsoft Exchange 2000 under typical situations including updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 support.
ransomware removal and restore Specialist
MongoLock ransomware hot line Consultant
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Juniper Networks NetScreen Firewall Network Install
Emergency Juniper Firewalls Firewall Network Install
Progent's Juniper-certified NetScreen engineer can assist your company to install and integrate NetScreen 5000 series routers, migrate from older NetScreen products to the latest Juniper technologies, and repair infrastructure problems in all-Juniper or mixed-technology environments.
Email Policy Management Consult
ProSight Email Guard Spam Filtering Services Consulting Services
Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver web-based control and world-class protection for all your inbound and outbound email. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's onsite gateway device provides a deeper level of inspection for incoming email. For outbound email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.
ASA 5500-X Firewall Specialists
Support and Help Cisco ASA and VMware
The current ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can help you to manage your current PIX or Cisco ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, optimize, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
24 Hour Monitoring and Reporting Technology Consulting Services
Remote Monitoring and Reporting IT Consultant
Small to mid-sized businesses can now get all the advantages of Operations Manager 2007 and also have quick access to Progent's Microsoft certified IT support experts. With Progent's affordably priced network service packages, mid-size organizations can select a simple co-sourcing package built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small and midsize business information systems enterprise-class reliability, protection and productivity.
SCCM Planning Network Consulting
Technology Consulting Services SCCM Distribution Point
Configuration Manager automates software provisioning and updating, streamlines compliance settings management, inventories network assets, protects against company data leakage, provides health monitoring, allows secure end-user self service, and delivers a single point of control for managing multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can assist businesses of any size with any aspect of designing, implementing, operating and repairing a System Center Configuration Manager solution for local, cloud, or hybrid networks.
Computer Consultants Exchange 2003 Server Upgrade
Exchange 2003 Server Migration Consultant
Progent's expert support team can show you how to design and deploy a smooth in-place Exchange Server 2003 migration plan that avoids productivity disruption, simplifies long-term support demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.
Ekahau Sidekick Wi-Fi Network Design Technical Consultant
Ekahau Insights Wi-Fi Network Troubleshooting Information Technology Consulting
Progent's Ekahau-certified Wi-Fi site design experts can help your business to design, deploy, optimize, manage and troubleshoot a Wi-Fi solution customized for your environment. Progent offers remote or on-premises support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal analysis, Ekahau Analyzer for resolving RF issues, and Ekahau Insights for monitoring the performance of multiple Wi-Fi networks.
Top Rated Altaro VM Backup Encryption Engineer
Hornetsecurity Altaro VM Backup Offsite Network Consultant
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or on-premises consulting services to assist you to design, deploy, optimize and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology.
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24x7x365 Microsoft Exchange Server 2016 Upgrade Remote Consulting
Exchange Server 2016 Upgrade Planning Integration
Progent can assist your business in all phases of your migration to Microsoft Exchange Server 2016 such as planning high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
24 Hour Network Engineer SharePoint Online
Specialists SharePoint 2016 PowerShell
Progent's Microsoft-certified SharePoint consultants can provide affordable online and onsite consulting expertise, software development, and debugging support for organizations of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
SMS Server 2003 Migration Consultant
Systems Management Server 2003 Technology Consulting
Systems Management Server 2003 offers extra capability for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs reduce the net operational expense of managing and deploying software by making it easier to install system images, manage mobile computers, and operate management tools. In addition to advising you about techniques to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT tasks that cover processes that Feature Packs are designed to make more efficient. Progent's migration and update services can minimize cost and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless engineers can help you define sensible processes and standards to manage handheld computers and smart portable phones so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security plan that incorporates standards, processes and IT products to keep your IT computer system safe.
Linux Network Monitoring, Nagios and MRTG Consult
Linux Network Monitoring, Nagios and MRTG Specialist
Network monitoring typically entails tracking a network's resource usage to help identify data traffic backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring utilities that work under Linux and can be deployed to monitor multi-OS environments where UNIX and Windows operate together. Progent's network integration engineers can help you use both these programs to optimize and repair your network. Progent's Linux consulting professionals provide small businesses and developers help with managing and servicing UNIX and Linux systems that coexist with Windows-based products.
Adaptive Security Appliances Remote Support
24 Hour ASA 5540 Firewall Online Support Services
Progent's CCIE-certified networking consultants can help you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
ASP.NET Core Contract Development
DotNET Framework Development Firm
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to create or modernize .NET applications rapidly and affordably.
Computer Consultants Contractor Jobs
Microsoft MCP Part Time Jobs
If you are an information technology engineer with technical support expertise, joining Progent and assisting Progent's customers will expand your skills through collaboration with Progent's staff of mutually supportive, high-output consulting experts. Progent's concentration on offering IT consulting and technical support to small and midsize companies will offer you the opportunity to consult in depth with business leaders and add tangibly to the success of dynamic organizations. Also, Progent's virtual office network offers state-of-the-art technology for off-site support and wireless connectivity to help you to deliver fast fixes when you troubleshoot business-critical issues.
Microsoft CRM Online Support Services
MSCRM Online Consulting
Microsoft CRM helps small companies nurture profitable customer interactions. Built-in Sales and Customer Service modules enable in-house staff to share information to help improve sales success and deliver steady, effective customer service. Progent can configure the optimal server and communications infrastructure, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can show you how to combine Microsoft CRM with your marketing or customer service data.
Microsoft LCS Server IM Online Help
Live Communications Server 2007 Consulting Services
Microsoft Office Communications Server delivers Instant Messaging and Real Presence as part of an extensible, enterprise-grade package featuring advanced security, transparent compatibility with additional Microsoft software, an expandable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and elevated business efficiencies, enhanced worker productivity, and stronger intellectual property security with this easy-to-administer, fault-tolerant IM platform. Successful implementations of Office Communications Server require careful planning and consideration before installation. Progent's Microsoft-authorized consultants can deliver the skill needed to realize all the benefits of Microsoft Office Communications Server throughout your entire corporation.
Microsoft Exchange 2013 In-Place Hold Integration Support
Exchange 2013 Integration Technical Consultant
Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These enhancements affect key IT areas such as manageability, high availability (HA), security, operational costs, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange 2013, create an efficient validation and deployment plan, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote support and management for Exchange 2013.
MSP360 Backup Setup and Support
MSP360 SQL Backup IT Consultant
Progent's data protection experts can help you to create, deploy and manage a backup plan built around MSP360 Backup technology to protect your IT assets residing on any leading public cloud. Progent can provide monitoring and management to protect against data loss resulting from human mistakes, computer error, ill-intentioned insiders, and external attacks such as ransomware.
Specialists System Center MOM
24-7 Remote Monitoring and Reporting Online Consulting
Mid-sized companies can enjoy all the advantages of Microsoft System Center Operations Manager and have fast availability of Progent's Microsoft and Cisco Premier network consulting professionals. With Progent's economically priced IT support packages, medium-size organizations can select a basic co-sourcing package built around Operations Manager 2007 with network monitoring, automated warnings, comprehensive system analysis, Help Desk Call Center, and remote troubleshooting. For companies with line-of-business applications who need high availability networking, Progent can provide a complete round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to offer medium-size business networks world-class availability, security and performance.
Microsoft Office 2000 Software Consultants
Microsoft Windows Networking Specialist
Progent's IT outsourcing services provide economical network support for small organizations. Whether it involves planning system architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your system, or building a web-based business solution, outsourcing your network technical services can contain expenses and eliminate uncertainties, allowing IT support expenses to increase in a more moderate and manageable manner than is feasible by assembling a large, all-purpose internal IT staff. Progent's Outsourcing White Paper and datasheets show how Progent can help you create a protected and highly available network foundation for your critical business software based on Microsoft Windows.
OS X Connectivity Specialist
24-Hour macOS Infrastructure Consultant
Progent's Apple Mac support consultants can help you with a wide array of system foundation issues including system architecture, off-site and mobile access, internetwork compatibility, protection, and emerging technologies including VoIP and high-speed wireless connectivity. For business networks based exclusively on Mac OS X or for systems that use a mix of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and size to deal with the challenge of planning, configuring, and supporting a system architecture that is reliable, safe, productive and supportive of your business goals. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Xsan storage area network systems. Progent can also provide certified experts to help you with Cisco routers and switches.
Lync Server 2013 Back End Server Services
Lync Server 2013 topology Consultants
Microsoft Lync Server 2013, rebranded Skype for Business, enables businesses of any size to create a centrally managed and protected communications environment that permits the modern BYOD computing model with instant messaging, real-time presence, audio/video and web conferencing with application sharing, as well as IP and PSTN telephony enabled for a broad assortment of desktop and handheld clients. Progent's certified Lync 2013 consultants and system integrators can help your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid model appropriate for your present and future plans, deploy Lync Server 2013 in a way that expedites your ROI, and provide live webinar and onsite training to your management staff and users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync 2013 with key Microsoft Office and Microsoft 365 apps including Outlook and PowerPoint.
24-Hour Cisco Prime Infrastructure Network Consultants
Help and Support Aironet Wi-Fi AP Management
Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts offer online or onsite integration and debugging services to help you to plan, configure, update, tune, administer and debug Aironet wireless AP deployments of any size or topology. Progent's Cisco wireless controller consultants can also help you to combine your wireless environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is simple to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and setup of Aironet Wi-Fi access points to accommodate your specific workplace design, construction, and anticipated workloads.
Windows and UNIX Professional
Top Network Consultant Windows, UNIX, Solaris
Progent's UNIX platform consulting services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience offers you a convenient one-stop consulting firm to help you build and manage a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Wisconsin Computer Network Consulting company
District of Columbia Consulting Services
If your company does not need emergency remote help but you think you will need technical services with your information system in the near future, you can conserve time and money and ensure that the appropriate expertise will be ready when you need it by contacting a Progent sales specialist and signing up as a client. For more information, phone 800-993-9400 or email information@progent.com.
Emergency NetApp MetroCluster Synchronous Replication Consultancy
NetApp MetroCluster Troubleshooting Consulting Services
Progent can provide enterprise customers the services of a certified NetApp consultant to deliver online or onsite support for NetApp's entire portfolio of SAN software and hardware products including ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN storage technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive updates, system management, information assurance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to resolve problems with NetApp SAN deployments efficiently following leading practices.
ProSight Reporting Network Infrastructure Monitoring Specialist
Open Now Information Technology Consulting ProSight Reporting Auvik Network Managemrnt
ProSight Reporting is a growing suite of real-time reporting plug-ins created to integrate with the top ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Hornetsecurity Altaro VM Backup Local Computer Consultants
Altaro VM Backup Management Consultant Services
Altaro VM Backup software from Hornetsecurity offers small organizations a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or on-premises services to assist you to design, install, manage and troubleshoot a modern backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup.
NotPetya ransomware hot line Professional
ransomware cleanup and recovery Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Exchange 2013 IT Consulting
Microsoft Experts Remote Consulting Exchange 2016
Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and supporting email systems for businesses in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting services to ensure that your email environment features protection, service continuity, easy access for remote and mobile users, time-saving administrative utilities, and seamless integration with telephony. Progent provides consulting and support services for Microsoft Exchange 2016, Exchange 2013 Server, Microsoft Exchange 2010, MS Exchange 2007 Server, Microsoft Exchange 2003 Server, and MS Exchange 2K. Progent can also help small or mid-size companies to migrate to Microsoft Exchange 2016 Server or MS Exchange 2013.
Postini Support
Technology Consulting Antispam
E-Mail Guard is Progent's affordable spam filtering and antivirus solution that offers small companies world-class protection from spam, viruses, DHA attacks, and other types of e-mail-based attacks on IT networks. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated library of web-managed spam filtering and anti-virus services that defuse email assaults before they are able to breach the corporate firewall. Perimeter Manager also allows administrators track and control their email systems, irrespective of server platform, hardware technology, or geographic location.
Support and Integration VPN
On-site Support VPN
Cisco's security and offsite connection products for small businesses offer a comprehensive line of manageable security solutions to help protect your wired and wireless information system. Cisco's VPN line features routers, firewalls, intrusion detection devices and VPN appliances. Progent's expert staff of consultants includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that fit best with your business goals.
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