Service Desk Call Center Consulting
Co-managed Help Desk Solutions
Additional Topics of Interest
Computer Engineer Microsoft Exchange 2013
Exchange 2013 OWA Online Technical Support
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of Exchange Server 2010 and introduces powerful innovations as well as a revamped structure. These enhancements affect key facets of IT like manageability, high availability (HA), security, operational costs, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can help you evaluate the potential advantages of upgrading to Exchange 2013, design a cost-effective test and rollout strategy, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing online consulting and management for Exchange 2013.
Microsoft Experts IT Consultant Dynamics GP Power BI
Engineer Dynamics GP/Great Plains
important features of Microsoft Dynamics GP accounting include a modular design that allows you to license just the components you require, a standardized foundation built on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, enhanced reporting capabilities that allow you to monitor all activities, income and expenses and sales patterns, integration with Microsoft Office to enable access to business information, the ability to process data from almost any db software or workstation application into Microsoft Dynamics GP, and an open design that makes it possible to develop specialized programs. Progent can show you how to set up and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide expert GP support professionals to show you how to convert the advanced features of Dynamics GP/Great Plains accounting into a productive business management solution.
Juniper SSG20 Router Cybersecurity Firms
Urgent Consultants Juniper SSG350M Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Support and Help SCOM 2016
Technology Consulting System Center 2016 and NetApp Integration
Small to mid-sized businesses can now enjoy all the benefits of Operations Manager 2007 and in addition have quick access to Progent’s Microsoft and Cisco Premier IT consulting experts. With Progent's affordably priced IT support packages, small businesses can choose a basic System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to provide small business information systems enterprise-class reliability, security, and productivity.
24/7 Lync Server 2013 Instant Messaging Professional
Lync Server 2013 and Cisco Unified Communications Consultant
Lync Server 2013, renamed Skype for Business, enables organizations of any size to create a manageable and secure communications environment that permits a BYOD computing style with IM, presence, web conferencing with application sharing, and both IP and PSTN calling across a wide assortment of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 experts and system architects can assist your company to assess the business benefits of Lync Server 2013, design an in-house, cloud-based (with Microsoft Lync Online) or mixed topology appropriate for your present and long-term plans, implement Lync 2013 in a way that expedites your return on investment, and provide live webinar and on-premises training to your management team and users. Progent offers in-depth expertise in key components of a Lync 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with popular Office and Office 365 applications such as Outlook and PowerPoint.
24-Hour Linux Network Monitoring Support and Setup
Nagios for Linux Consultants
Network monitoring commonly consists of observing a network’s resource usage in order to uncover data traffic bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that run under Linux or UNIX and can be deployed to observe multi-OS networks where Linux and Windows coexist. Progent's network support consultants can help you take advantage of both these programs to tune and repair your network. Progent's Linux support professionals offer small businesses and developers help with managing and supporting UNIX and Linux networks that work with Microsoft-based technology.
On-site Support Microsoft Teams Migration
Microsoft Teams and AAD Specialist
Progent can help your organization to design a migration to Microsoft Teams from Skype for Business and install, manage, and debug a cloud or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Comprehensive Event Management Technical Consultant
Microsoft System Center Operations Manager Integration Services
Mid-sized businesses can enjoy all the benefits of Operations Manager 2007 and have quick availability of Progent’s Microsoft and Cisco Premier Certified IT support experts. Thanks to Progent's affordably priced network service programs, mid-size businesses can choose a basic co-sourcing package based on System Center Operations Manager 2007 with network monitoring, proactive alerts, in-depth system analysis, Help Desk support, and remote troubleshooting. For companies with line-of-business environments who need zero-downtime networking, Progent can provide a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer mid-size company information systems enterprise-class availability, protection and performance.
Microsoft Software Recovery Word 2016
Excel Sparklines Security Consulting Companies
Progent's certified Office and Office 365 consultants can help companies to incorporate Office desktop and Office 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a cohesive productivity solution that provides fast ROI and promotes better business outcomes. Progent can assist you to interface Office or Office 365 applications with each other and with additional core Microsoft technologies such as SharePoint, Microsoft Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent's consultants can also assist you to fix compatibility problems between different releases of Microsoft Office and offers customized online training to individuals and groups.
Cisco Network Management Systems Engineer
Network Management System Consulting Services
Progent's Cisco-Certified network engineers can help you to run Cisco's network management tools alongside a variety of powerful third-party applications to create a complete network management solution in order to keep your environment operating reliably, fully utilize expensive resources, guard your data, revive quickly from device failure or malicious assaults, and allow you to expand or repurpose network resources sensibly and affordably as your company evolves.
Remote Windows Server 2016 Integration IT Services
Largest Windows Server 2016 Hybrid Solutions IT Consultant
Progent's Windows Server 2016 disaster recovery experts can assist your organization to design a disaster recovery solution built around Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using low-cost hardware, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum witness.
Technology Consulting Services WatchGuard Firebox
Compliance Audit WatchGuard Firebox M570 Firewall
Progent offers consulting expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and manage a WatchGuard Firewall/VPN product that fits your security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.
An index of content::
Monitoring and Reporting Computer Consulting
System Center MOM Consulting
Remote 24x7 network monitoring, automated alarms, and periodic analytical reporting are crucial to maintaining the health of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management solutions have advanced to the point that companies of all sizes can get a degree of network stability that was previously reserved for large enterprises. Progent can provide several RMM solutions available as low-cost service packages created to assist your company to identify and resolve a an array of IT network issues before they can disrupt your business.
Expert Microsoft Certified Operations Manager Integration Support
System Center MOM Consultant Services
Medium-size businesses can enjoy all the advantages of System Center Operations Manager 2007 and have quick availability of Progent’s Microsoft and Cisco Premier Certified IT consulting professionals. Thanks to Progent's affordably priced IT support programs, medium-size organizations can select a simple co-sourcing service program based on Microsoft System Center Operations Manager with server monitoring, automated alerts, in-depth reporting, Help Desk support, and remote troubleshooting. For businesses with mission-critical environments who need zero-downtime networking, Progent offers a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager to offer medium-size company networks world-class availability, security and productivity.
Technology Consulting Services Microsoft Office SharePoint Server 2013
Award Winning SPS 2016 Online Technical Support
Progent’s Microsoft-certified consultants can provide organizations of any size consulting, troubleshooting, and application development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise solution that uses web technology for intelligently coordinating people, groups and data. Microsoft SharePoint provides a common location for your workers or clients to connect to, organize, distribute and manipulate relevant information, files, and software and to communicate with other people. SharePoint enables quicker and better decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services connect workers, clients, workgroups and projects with the information they’ve created in a way that makes data convenient to find, retrieve and apply. Progent's certified SharePoint experts can help you to maintain your existing SharePoint ecosystem or migrate to the current release of SharePoint.
Microsoft Certified Forefront Network Inspection System Online Consulting
MCSE Expert Certified Threat Management Gateway 2010 Remote Support Services
Forefront Threat Management Gateway is based on the proven security technologies of Microsoft Internet Security and Acceleration Server and offers a centrally administered web gateway that acts as a single-server platform for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security reporting capabilities, permits customized reports generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual machine to cut costs and improve availability. Progent's Microsoft consultants can assist your company to design and execute pilot and production implementations; integrate Forefront TMG 2010 with Windows 2008, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint; set up Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Exchange 2003 to Exchange 2010 Upgrade Professionals
Remote Exchange Server Migration Engineers
Progent's Microsoft and Cisco-certified consulting experts can help your organization to assess the benefits of Microsoft Exchange Server 2010 for your company and can assist you to design and carry out an efficient migration to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange 2007 that will offer quick payback by increasing your workers' efficiency, lowering the cost of hardware and support, streamlining management, and consolidating your key communications platforms.
Microsoft Exchange Server 2019 Integration Consulting
Emergency Consultancy Services Microsoft SQL Server 2017
Progent's Microsoft-certified experts can provide computer support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can help you design, integrate, troubleshoot and manage the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).
Top Rated Computer Consulting Firms Consultant Rates
Consulting Rates Experts
Progent's pricing policy is to bill for phone service and on-premises visits per minute. As a result, you owe just for received support. Progent does not impose a higher rate for off-hours or urgent support, and inside California or in regions where Progent offers on-site service, Progent does not charge for travel time except for urgent calls where on-site time is less than four hours. Also, Progent applies no initialization charge and asks no monthly commitment for services provided during normal working hours. Many service firms impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity eliminates big invoices for quick solutions so you will not be forced to permit simple problems to stay unaddressed.
Technology Professional 64-bit Processing
64-bit Processing Engineers
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a system-wide migration to 64-bit server and client OS software and applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the key 32-bit programs that you intend to retain plus the latest 64-bit editions of applications you wish to install.
SCVMM 2012 Virtual Switch Consultant
VMM Console Computer Consulting
Progent's Microsoft-certified consultants can assist organizations of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can assist you to migrate from a legacy release of SCVMM or from another management system, and Progent can help you to optimize and troubleshoot your current SCVMM environment so you realize the highest possible business value.
Small Office IT Consulting Services Microsoft Solutions Framework Project Methodology
Access to External Support Databases Small Business Outsourcing
Progent’s team of Microsoft and Cisco Premier experts average longer than ten years of real-world industry experience, at the forefront of IT support, performing a broad variety of technical projects for a large mix of clients. Every Progent support professional shares a proven collection of personal best practices which are combined into company-wide best practices training that Progent teaches its consulting staff. This means that you get not only expert technical skills, but also a consultant with proven methods for applying technical knowledge to fix actual network problems efficiently.
Remote Technical Support Small Business 300 Access Point
Small Business WAP551 Technical Consultant
Cisco's Small Business series of APs are Linux-based devices engineered as value-priced wireless solutions for small offices. Progent's Cisco CCIE Wi-Fi network infrastructure consultants can provide remote or onsite integration and debugging services to help you to design, implement, update, optimize, manage and debug Cisco Small Business Wi-Fi access point environments of any size or architecture.
NetApp MetroCluster and FlexPod Professional
24x7 Engineer NetApp MetroCluster
Progent can provide enterprise customers the help of a certified NetApp consultant for online or onsite expertise for NetApp's entire family of SAN products including Data ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent patching, storage management, security and compliance, high availability, and troubleshooting. Progent offers Level 3 support to help you to resolve problems with NetApp SAN environments quickly and affordably based on best practices.
Cisco Support Services Microsoft Windows 7 Evaluation
Award Winning Windows 7 Engineers
Progent's Microsoft certified consultants can help your company to evaluate
Support and Integration Double-Take Backup
DoubleTake Carbonite Backup On-site Technical Support
DoubleTake/Carbonite Software publishes a family of products intended to deliver small and midsize companies a range of affordable alternatives for replicating and recovering vital workloads including Microsoft Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning consultants have extensive backgrounds integrating DoubleTake/Carbonite technology into small business information networks to create a high state of fault tolerance and business continuity readiness at a budget-friendly cost.
Microsoft Experts SQL Server 2017 and Amazon Marketplace Web Service Support Outsourcing
Remote On-site Support SQL Server 2017 Standard
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business advantages of upgrading to SQL Server 2017 and can help your organization to plan and implement an efficient migration of your databases and applications to any network architecture including on-premises, cloud-based, or hybrid. Progent's SQL Server experts offer online or onsite support ranging from as-needed architecture review or debugging to end-to-end project management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
ISA 2004 IT Consulting
Integration Microsoft ISA Server
Progent's certified ISA Server consulting experts have extensive backgrounds creating Microsoft-based security solutions for information systems with many sites, remote workers, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small or mid-size company design and deploy a configuration of Microsoft ISA Server 2004 that supports your IT security requirements without restricting your productivity.
24-Hour Microsoft and Cisco Certified IT Training Remote Troubleshooting
IT Training Network Consultants
Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to handle technical issues that are within their comfort zone, Progent can focus on delivering hard-to-find services where Progent has little competition. Small companies who utilize trusted freelance consultants or who maintain in-house support staffs benefit when Progent transfers information about new technology and tested methodologies to make their networks more robust, protected, and productive.
Systems Management Server Troubleshooting
Remote Troubleshooting SMS Server Migration
Progent’s Microsoft certified consultants provide small and medium size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to install critical applications quickly and reliably to specified workers, reduce product expense and adhere to licensing agreements by understanding usage profiles, improve Windows protection by increasing your knowledge of vulnerability and by delivering critical updates, manage your mobile workforce through industry standards independent of connection or location, and lower operational expenses by efficiently exploiting the management capabilities incorporated into Windows. Progent’s SMS engineers can help you use SMS economically for automated software and application deployment, security patch control, and asset tracking management including program and appliance inventory.
System Center 2016 Configuration Manager Support and Help
System Center 2016 Configuration Manager Online Consulting
Small to middle size businesses can now get all the advantages of System Center Operations Manager and also have quick access to Progent’s Microsoft Certified network consulting experts. With Progent's affordably priced network service packages, small and midsize businesses can choose a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small business information systems world-class availability, security, and productivity.
64-bit Server Consulting
64-bit Computing Professional
Progent’s Microsoft-premier engineers can help your organization to update your desktops from 32 bits to 64 bits. Progent can assist your company to calculate the risks and advantages of upgrading to 64-bit PC desktop processing, design an efficient migration process that minimizes business interruptions, and deliver inexpensive, expert remote help to assist you to install 64-bit PC desktop software and application software on your existing hardware.
SQL Server Capacity Planning Outsourced Programming
SQL 2008 Reporting Services Design Firms
SQL Server 2000 is a complete, web-aware database and data analysis package that enables the fast creation of cutting-edge enterprise-class applications that can provide your business a critical competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft technology, ensures you success in planning, installing and administering Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
Freelance Microsoft MCSE Contractor Job Opening
Contract Cisco Consultant Freelancing Job
Progent's Experts Group offers support in key technologies that include Macintosh networking and applications; Consulting for Linux, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or CRM customization; Mission-critical and specialized application support; CIO, management information analyst, and project logistics outsourcing; Custom applications design and deployment; Web site, electronic business, EDI, and customer information portal development and integration; SQL support and efficiency help; Management information expertise; and Telecom systems consulting.
Outsourcing Cisco SIP Architecture
24-7 IT Consultants IP PBX
Progent's Cisco CCIE-certified SIP infrastructure experts can help you to plan, deploy, manage, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer cost-effective remote or on-premises support to help you to migrate smoothly to an advanced communications ecosystem that delivers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business Server and Lync for access to a SIP PSTN trunk.
Small Business IT Outsourcing Consultant Services
Network Support Outsourcing Engineers
Progent can deliver in-depth remote support for all major technologies associated with small business information networks and offers an array of vital, as-needed services such as a part-time Chief Information Officer to offer advanced planning and negotiating capability, a Call Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management help for major projects such as site moves orOS migrations, Cisco-certified consultants for designing fast and robust network infrastructure, certified security specialists to ensure information protection and compliance, disaster recovery specialists to help design business continuity strategies, and software developers to write, customize, or repair business application programs.
24 Hour 64-bit Upgrade Support and Integration
Services 64-bit Processing
Progent’s Microsoft-premier consultants can assist your organization to enhance your servers and/or desktops from 32 bits to 64 bits. Progent can assist you to understand the risks and benefits of moving to 64-bit processing, design an efficient upgrade strategy that reduces operational interruptions, and offer inexpensive, expert remote help to assist your organization to install 64-bit software and application programs on your existing hardware.
Microsoft Retail Management System Consultants
Help and Support Dynamics 365 NAV
Progent can provide you with application developers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system packages to suit your specific company needs. Progent’s Microsoft support experts provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides custom e-Commerce integration support for safe, corporate-wide information sharing plus interfacing with Customer Relationship Management products.
VPN Integration Support
Best Cisco RADIUS Security IT Consulting
Cisco's security and offsite access solutions for small to mid-size businesses offer a full array of manageable protection products to help you protect your entire information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and CCNP certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security technologies that fit best with your corporate objectives.
On-site Technical Support BDR and Business Continuity Solutions
Cloud Backup Security Technical Support
ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates your backup processes and allows fast restoration of critical data, apps and VMs that have become unavailable or corrupted due to hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can assist you to recover your business-critical information.
Engineer Amazon S3 integration
Contract Development Amazon Web Services enterprise hybrid cloud solutions
Progent offers affordable online support to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.
UNIX with Windows IT Consultant
Windows and UNIX Services
Progent can assist you to design and implement a smooth transition from a UNIX-based information system to a network powered by Microsoft Windows and suited for running Microsoft's popular office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application experts can show you how to guard your information and minimize business discontinuity by developing an efficient transition strategy that preserves your existing assets in UNIX software and infrastructure. UNIX-to-Windows transition support expertise available from Progent include analysis of existing infrastructure, transition planning and testing, MS Exchange migration expertise, information and application software migration, and processor and mass storage migration and consolidation.
Professional CrashPlan Backup
Backup and Recovery Software Consultants
Progent offers economical online access to engineers with expertise in a wide array of utilities and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as laptops and smartphones. Progent can provide expertise for leading backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can assist your company to implement, upgrade, or maintain backup/restore systems for a range of architectures including on-premises, remote, cloud, or a mix.
Microsoft AD Professional
Windows 2008 Active Directory Consulting
Microsoft Windows Enterprise Directory requires significant practical experience to integrate optimally across a large corporation. Progent’s Microsoft Premier consultants are experienced in designing, deploying, and supporting complex Enterprise Active Directory projects. Progent’s fields of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, cleaning up legacy beta software configuration objects in production Active Directory environments, and repair of failed installations of AD and Active Directory-associated programs.
Professional Internal Cybersecurity Inventory
Information Risk Assessment Consulting Services
Progent provides small organizations a pair of ultra-affordable security inventory packages that include, for a set price, remotely administered scans of your network security profile which are evaluated by certified information security specialists who assess the results of the remote scan, present unbiased evaluations of your current security vulnerability, and make suggestions for improvements. Progent offers two non-overlapping security inventory scanning packages for external and internal scanning that are priced to fit the restricted budgets of small businesses while delivering enterprise-quality assessments of your IT network's exposure to attack.
Anti-Spam Consulting
Anti-Virus Technology Consulting Services
E-Mail Guard represents a complete service for defending against spam and virus attacks. E-Mail Guard handles the protection and administration of corporate email by providing constantly improved spam and virus blocking, policy administration, content testing, and defense against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and analysis utilities plus outbound email testing to let you troubleshoot your e-mail environment and define and enforce corporate email policy.
Computer Security Cybersecurity Contractors
Audit Pix
For smaller companies, network security and compliance is too complicated to stay ahead of yet too dangerous to ignore. The largest biggest enterprises have been breached, and the top cloud services have occasionally been knocked out. It looks like there's no place to run. Progent makes it affordable for smaller businesses to carry out vital IT security projects successfully by offering the benefit of billed time to the closest minute with no minimum billing for online support. You can have access to a seasoned information consultant to deliver precisely the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any level of network security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a comprehensive security strategy.
Consultant Services QTS Colocation Center
QTS Data Center Sacramento Consultant Services
The QTS Colocation Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is currently utilizing the QTS data center as a colocation site or if your company is planning on migrating your primary or disaster recovery equipment to the Herakles data center, Progent offers a variety of budget-friendly consulting services such as colocation migration, equipment installation and updates, network improvements, project management services, virtual server configuration, offsite network monitoring, automated network management, application programming, business continuity planning and testing, security assessment, and the support of the Progent Test Lab.
Small Business Security Consulting Companies
Small Business Small Office IT Consulting
For small organizations considering Progent's IT outsourcing, consulting, or technical support services, call 800-993-9400 or e-mail information@progent.com.
Microsoft SMS Server Troubleshooting
Microsoft SMS Server Support Outsourcing
Progent’s Microsoft-certified experts offer small and medium size companies enterprise-class consulting support for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's standard tools for update and configuration automation. System Center Configuration Manager 2007 is Microsoft's new name for the update management platform formerly known as SMS Server. System Center Configuration Manager 2007 provides a variety of enhancements to Microsoft Systems Management Server including full automation, built-in Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progent’s certified consulting professionals can help you use SMS or Configuration Manager 2007 economically for streamlined OS and application deployment, security patch administration, software tracking, and software license reconciliation. Progent's engineers can also assist your company to migrate efficiently from Microsoft Systems Management Server to System Center Configuration Manager 2007.
Citrix XenServer Consultancy
Citrix XenCenter Consultancy
Progent's Citrix-certified engineers can assist your company to understand the business advantages of XenServer as well as additional Citrix products, and can help you to design, validate, implement, troubleshoot, and support a XenServer solution. Progent can also assess your existing Citrix technology environment and show you how to enhance consolidation, performance, protection, availability, and recoverability.
Technical Consultant Wireless Security
Online Support Proxim
Progent’s Wireless Consulting Services offer a fast, economical option for companies of all sizes to deploy, manage and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
On-site Technical Support ASA 5500-X Firewall
Online Support Cisco AnyConnect
The new ASA 5500-X Family of firewalls with Firepower Services provide substantially more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network experts can assist you to maintain your current PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, integrate, optimize, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
24-7 SCDPM 2012 and Hyper-V Integration
Consultant Services SCDPM 2012 Security
Progent's Microsoft-certified consultants offer online or onsite expertise to assist companies of all sizes to design, deploy, manage, and repair a backup/recovery system based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of Data Protection Manager or from a different backup system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed help for fixing particularly challenging problems, or full project management support. Progent's consultants can also assist your business to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.
Cisco Experts Aironet 1800 Access Point Help and Support
Online Help Aironet 600 Access Point
Progent's Cisco-certified wireless consultants can help businesses of all sizes to design, implement, manage and repair Cisco Aironet Wi-Fi access point environments to achieve the throughput, coverage, density, scale, security compliance and manageability required for seamless connectivity between Wi-Fi and wired network infrastructure. Progent offers efficient remote and on-premises consulting services for legacy and new-generation 802.11ac Aironet APs and Progent can help your business plan and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi APs.
Private Cloud Hosting Services Engineers
Private Cloud Hosting Services Technology Professional
Progent’s private cloud hosting allows small and midsize businesses to run key applications such as SQL and Exchange from a hardened Tier III data center facility on fully redundant hardware with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup replication and restore. You can use Progent’s private cloud to eliminate major investments in the purchase, upkeep, and operation of computer hardware and facilities while achieving the highest levels of network reliability and physical security.
After Hours Microsoft Exchange 2019 Network Providers
Network Help Microsoft Exchange 2016
Progent's Microsoft-certified consultants have over a decade of experience providing unified communications solutions for customers ranging from small businesses to large corporations. Progent offers economical consulting for all editions of Exchange Server to strengthen email and virus security, configure fault tolerant email environments, and facilitate remote and mobile email connectivity. Progent’s Microsoft Exchange consulting services can help you in designing and implementing a migration from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Exchange 2016 Server. In addition provides support for Windows 8, Windows 7, and Windows XP clients running Outlook and can help you integrate Microsoft Outlook Web App for all major browsers. For email virus protection, spam blocking and data data leak protection, Progent offers Email Guard email filtering and encryption.
Learning MySQL Community Edition
Engineers MySQL migration
Progent can provide cost-effective online access to an Oracle-certified MySQL administrator or software programmer and can help organizations of all sizes to configure and maintain MySQL within a reliable IT infrastructure that offers high levels of speed, expandability, and security. Progent also has experience assisting companies port applications from Oracle to MySQL.
Internet Security and Acceleration Server Support Outsourcing
Immediate Consulting Services ISA 2004 Server
Progent's Microsoft-certified ISA Server consultants have long experience developing Microsoft ISA Server-based security solutions for IT networks with multiple sites, remote users, and mission-critical web applications. Progent's Microsoft Firewall experts are available to help your company in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your network protection requirements without overly limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Small-Medium Business Network Integration
Midsize Business Server Migration Specialists
Progent offers technical support for medium size companies with 100 to 250 system users. The mid-size company or work group has typically been an overlooked part of the market for IT support expertise. The cost structures and support access practices of large outside support organizations make them excessively expensive for the typical small business or small medium business (SMB), which commonly relies on a modest information technology budget with which to support an IT system whose advanced technology and sophistication are often comparable to the information systems of much bigger enterprises. Progent's support delivery model, which takes great advantage of remote support, virtual office technology and 24x7 server monitoring, dramatically reduces the IT maintenance expenses of a small-medium business while offering the small company with enterprise-level support from professional, IT consultants with background in a broad array of midsized business network solutions. If your medium size organization or small business is searching for the quality of network support appropriate by a medium size office without budgeting big-company prices, call Progent.
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