Consulting and Technical Support Services for BlackBerry Environments
BlackBerry Support ServicesBlackBerry mobile smartphones were at one time one of the most popular solutions for maintaining anytime-anywhere access to messaging, calendars, web-based programs, and other critical business data. Progent offers Sherman Oaks, California businesses the expertise of BlackBerry-certified professionals who can help companies to manage existing BlackBerry environments or transition smoothly to a more popular smartphone solution.

As the complexity of small business IT technology has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for businesses of any size, successful integration and support of BlackBerry solutions has grown more challenging. To address areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small businesses frequently resort to external consulting professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry environments economically and effectively, doing away with the requirement for an in-house BlackBerry technology expert and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of experience, coupled with Progent's proven online service delivery model, provides small businesses a budget-friendly solution for incorporating BlackBerry products seamlessly into their information system.

Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can monitor and control BlackBerry devices throughout your business, define security policies that make sense for your business, develop custom mobile applications, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.

Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.

Los Angeles Metro Area Onsite IT Consulting
Progent locations in the Los Angeles Metro Area

City Address Phone Link
Anaheim 3333 Michelson Drive, Suite 300
Irvine, 92612
657-999-1717 Anaheim Network Support Services
Beverly Hills 468 N Camden Dr. #200
Beverly Hills, 90210
424-354-0123 Beverly Hills Network Support Services
Irvine 2102 Business Center Dr
Irvine, 92612
949-447-5557 Irvine Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, 90806
562-314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, 90071
213-784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, 90266
310-421-4766 Manhattan Beach Network Support Services
Mission Viejo 27201 Puerta Real, Suite 300
Mission Viejo, 92691
949-429-4589 Mission Viejo Network Support Services
Ontario Ontario Airport Center, 337 N. Vineyard Avenue, Suite 400
Ontario, 91764
909-687-2199 Ontario Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, 91106
626-243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, 90404
424-299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, 91403
818-666-3781 Sherman Oaks Network Support Services

Consulting Expertise for BlackBerry Enterprise Server
RIM's high-end solution for managing large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool allows Exchange Server, Lotus, or Novell GroupWise clients to transmit and receive emails that are encrypted during transit to provide maximum security. BlackBerry BES Server also streamlines a wide variety of vital management jobs that span from BlackBerry configuration and upgrades to mobile security and fault tolerance.

RIM BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-premier consultants can assist you to use RIM BlackBerry Enterprise Server to do routine jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Manage client configurations with BES Server's vast library of IT policies

Progent's BlackBerry-certified engineers can also help your company to utilize BES Server to perform key tasks not supported by the entry-level BES Server Express. These procedures include:

  • Set up and manage BES Server's fault-tolerant architecture using virtual servers
  • Install BlackBerry devices remotely
  • Set specialized administration roles
  • Monitor and report on the overall health of your BlackBerry solution

How Progent Can Help Your Business to Manage and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to architecting mobile productivity solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can assist you to carry out basic technical operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, changing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company email software. Progent's seasoned service professionals can also help you to resolve a wide array of issues concerning synchronization, handset recognition, email consistency, web access, mobile connectivity, IM, desktop application configuration, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide online help for small business networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile support expenses at a minimum and, by solving problems quickly, optimizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures such as resolving enterprise activation issues, adding and deleting BlackBerry device users, activating passwords, configuring wireless software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry-certified engineers can also show you how to use administration tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES system and help you to select and implement appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Microsoft Exchange and Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configuration sets, set up SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, troubleshoot, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and network needs assessment, system design, installation planning and execution, performance optimization, configuration of a high-availability architecture, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a mobile wireless system that meets your IT budget and supports your business plans. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry BES Server, assist you to decide which management model and equipment match your needs, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions about alternatives for software versions, processors and mass storage, network architecture, and application set up.

To maximize network security, Progent's BlackBerry expert can help you to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security engineers to perform company-wide security assessment and compliance testing and suggest improvements to accommodate your BlackBerry solution.

Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Expert
To get in touch with Progent about engineering help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.