Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were once one of the most successful solutions for maintaining location-independent connectivity to email, calendars, web applications, and other vital business data. Progent can provide Sherman Oaks, California companies the services of BlackBerry-certified consultants who can help businesses to manage existing BlackBerry environments or migrate efficiently to a modern mobile solution.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the standard for companies regardless of size, effective integration and maintenance of BlackBerry solutions has grown more challenging. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small businesses often resort to outside consulting firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions economically and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, combined with Progent's proven online service delivery capabilities, provides small companies an economical alternative for integrating RIM BlackBerry products productively into their IT system.

Progent's engineers can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined management tools to enable you to track and support BlackBerry smartphones throughout your business, define security policies that are right for your business, customize mobile applications, and ensure that your network architecture is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Bervely Hills, CA 90210
424-354-0123 Beverly Hills Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
562-314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
213-784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
310-421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
626-243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
424-299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
818-666-3781 Sherman Oaks Network Support Services


Consulting and Technical Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies administration and support of RIM BlackBerry wireless handsets, providing a single solution for controlling key tasks such as smartphone deployment, upgrades, and retirement and providing a solid infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) supports transparent communication between Microsoft Exchange, Novell GroupWise, or Domino messaging platforms and BlackBerry smartphones and supports over-the-air synchronization.

RIM BlackBerry BES Server Configuration Support

BlackBerry Enterprise Server includes a wealth of security options beginning with automatic encryption of information sent between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits excellent versatility in adjusting degrees of protection to match the special requirements of your mobile environment. Progent's BlackBerry certified engineers can assist your company to select advanced security features and enable them wirelessly. Samples of these over-the-air configurable security settings are:

  • Disable a BlackBerry smartphone
  • Erase data from a lost or stolen BlackBerry smartphone
  • Lock out Bluetooth functionality
  • Activate built-in defenses against malware

BES Server also offers flexibility in determining mechanisms to prevent mobile users from loading or executing unsafe or unauthorized software. Progent can assist you to select protective techniques like:

  • List exactly what programs are permitted on the device
  • Prevent third-party applications from using persistent storage on the BlackBerry device
  • Select what resources third-party applications can use on the device
  • Limit the types of access external applications running on the device can initialize
  • Prevent all third-party software from being installed or executed on the smartphone

How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from resolving synchronization issues to architecting wireless workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, repair, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology needs assessment, solution design, installation strategy and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to design a wireless solution that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to support a BlackBerry Enterprise Server, assist your organization to determine which management model and physical components meet your requirements, and evaluate your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices about alternatives for software versions, server hardware and storage, network design, and application set up.

To maximize network security, Progent's BlackBerry-certified expert can help your company to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security engineers to perform company-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified engineer has support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, manage Exchange data flow, create, edit, and apply wireless LAN and VPN configurations, implement SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent for Support from a BlackBerry-Qualified Professional
To ask Progent about technical expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.