Consulting Support for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile smartphones were at one time one of the most successful solutions for maintaining anytime-anywhere connectivity to email, calendars, web applications, and other critical business information. Progent can provide Sherman Oaks, California businesses support from BlackBerry-certified professionals who can assist organizations to manage existing BlackBerry deployments or migrate smoothly to a modern mobile platform.

As the sophistication of small business networks has expanded, and as the need for world-class protection, reliability, and disaster recovery has grown to be the standard for companies of all sizes, successful integration and maintenance of BlackBerry technology has grown increasingly challenging. To deal with areas such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small businesses frequently turn to outside consulting firms who specialize in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry environments affordably and effectively, doing away with the need for an in-house BlackBerry technology expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of knowledge, combined with Progent's efficient online service delivery capabilities, gives small businesses an affordable alternative for integrating RIM BlackBerry technology productively into their IT system.

Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and email systems function optimally with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to track and support BlackBerry devices throughout your business, recommend security policies that are right for your business, customize mobile applications, and make sure that your network infrastructure is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be recovered quickly and safely.

Los Angeles Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area.

Onsite IT Consulting
Progent locations in Los Angeles Metro Area

City Address Phone Link
Beverly Hills 468 N Camden Dr, #200
Beverly Hills, CA 90210
United States
(424) 354-0123 Beverly Hills Network Support Services
Chatsworth 9410 Owensmouth Ave
Chatsworth, CA 91311
United States
(818) 707-5399 Chatsworth Network Support Services
Long Beach 3780 Kilroy Airport Way, Suite 200
Long Beach, CA 90806
United States
(562) 314-4498 Long Beach Network Support Services
Los Angeles 355 S Grand Ave, Suite 2450
Los Angeles, CA 90071
United States
(213) 784-4494 Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave, Suite 500
Manhattan Beach, CA 90266
United States
(310) 421-4766 Manhattan Beach Network Support Services
Pasadena 1055 E Colorado Blvd, 5th Floor
Pasadena, CA 91106
United States
(626) 243-2233 Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd, Suite 4000W
Santa Monica, CA 90404
United States
(424) 299-8822 Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd, Suite 1200
Sherman Oaks, CA 91403
United States
(818) 666-3781 Sherman Oaks Network Support Services
Valencia 27240 Turnberry Lane, Suite 200
Valencia, CA 91355
United States
(661) 483-2111 Valencia Network Support Services


Consulting and Technical Support for BlackBerry BES Server
RIM's advanced platform for administering large groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software enables Microsoft Exchange, Lotus Domino, or Groupwise users to send and receive emails that stay encrypted in wireless transit to ensure maximum security. BlackBerry BES Server also streamlines a wide selection of critical administrative jobs ranging from smartphone deployment and upgrades to wireless security and fault tolerance.

RIM BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-premier consultants can help you utilize RIM BlackBerry BES Server to perform routine tasks like:

  • Deploy and manage applications
  • Schedule smartphone, application, and policy updates
  • Upgrade BlackBerry device software wirelessly
  • Control user settings with BlackBerry's extensive selection of policies

Progent's BlackBerry-premier consultants can also assist you to use BlackBerry BES Server to perform key procedures not supported by the less advanced BlackBerry BES Server Express. These tasks include:

  • Configure and support BlackBerry's fault-tolerant architecture based on VMware
  • Deploy BlackBerry smartphones wirelessly
  • Set custom management roles
  • Monitor and analyze the overall health of your solution

How Progent Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has earned certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to designing wireless productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can assist you to perform common technical operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's certified service professionals can in addition assist your business to troubleshoot a wide array of issues associated with synchronization, device detection, email consistency, web access, mobile connections, Instant Messaging, PC application installation, and Desktop Redirector.

As a leader in delivering nationwide online technical assistance for small company IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry support costs at a minimum and, by dealing with issues promptly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can help you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run important procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry device users, activating passwords, implementing wireless program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry-certified engineers can also help you to use management tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry BES environment and help you to define and implement sensible security configurations.

Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry consultant has support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to add and remove BlackBerry device users on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and manage storage groups, apply permissions, install the MDS and Instant Messaging, implement access control lists, control Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, repair, and document a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network needs analysis, system design, roll-out planning and execution, performance optimization, design of a high-availability environment, data backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to create a mobile wireless environment that meets your information technology budget and supports your business plans. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration approach and physical components match your requirements, and evaluate your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions about options for software editions, server hardware and storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry-certified consultant can help you to choose and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to perform network-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry solution.

Contact Progent for Support from a BlackBerry-Qualified Professional
To get in touch with Progent about professional expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.



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