Consulting and Technical Support Services for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry mobile PDAs were once one of the most successful solutions for maintaining mobile connectivity to messaging, scheduling, web-based programs, and other vital business information. Progent offers Sherman Oaks, California companies the services of BlackBerry-premier professionals who can assist organizations to maintain existing BlackBerry deployments or migrate smoothly to a modern smartphone solution.

As the sophistication of small business networks has expanded, and as the need for world-class protection, dependability, and recoverability has become the norm for businesses regardless of size, effective deployment and support of BlackBerry technology has become more challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and company databases, small businesses frequently turn to external support firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, doing away with the necessity for an internal BlackBerry solutions expert and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, coupled with Progent's proven online service delivery capabilities, gives small companies an economical alternative for incorporating BlackBerry products seamlessly into their information system.

Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined management utilities to help you track and control BlackBerry smartphones across your company, define security policies that are right for your business, develop custom wireless applications, and ensure that your network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored quickly and safely.

Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.

Los Angeles Metro Area Onsite IT Consulting
Progent locations in the Los Angeles Metro Area

City Street Address Contact Information
Anaheim 3333 Michelson Drive
Suite 300
Irvine, 92612
Sales Phone: 657-999-1717

Link: Anaheim Network Support Services
Beverly Hills 468 N Camden Dr
#200
Beverly Hills, 90210
Sales Phone: 424-354-0123

Link: Beverly Hills Network Support Services
Irvine 2102 Business Center Dr
Irvine, 92612
Sales Phone: 949-447-5557

Link: Irvine Network Support Services
Long Beach 3780 Kilroy Airport Way
Suite 200
Long Beach, 90806
Sales Phone: 562-314-4498

Link: Long Beach Network Support Services
Los Angeles 355 S Grand Ave
Suite 2450
Los Angeles, 90071
Sales Phone: 213-784-4494

Link: Los Angeles Network Support Services
Manhattan Beach 1500 Rosecrans Ave
Suite 500
Manhattan Beach, 90266
Sales Phone: 310-421-4766

Link: Manhattan Beach Network Support Services
Mission Viejo 27201 Puerta Real
Suite 300
Mission Viejo, 92691
Sales Phone: 949-429-4589

Link: Mission Viejo Network Support Services
Ontario Ontario Airport Center
337 N. Vineyard Avenue
Suite 400
Ontario, 91764
Sales Phone: 909-687-2199

Link: Ontario Network Support Services
Pasadena 1055 E Colorado Blvd
5th Floor
Pasadena, 91106
Sales Phone: 626-243-2233

Link: Pasadena Network Support Services
Santa Monica 2425 Olympic Blvd
Suite 4000W
Santa Monica, 90404
Sales Phone: 424-299-8822

Link: Santa Monica Network Support Services
Sherman Oaks 15260 Ventura Blvd
Suite 1200
Sherman Oaks, 91403
Sales Phone: 818-666-3781

Link: Sherman Oaks Network Support Services

Consulting and Technical Help for BlackBerry Enterprise Server
Research in Motion's high-end solution for managing large groups of BlackBerry devices is the BlackBerry BES Server. This powerful software allows Microsoft Exchange Server, IBM Lotus Domino, or Groupwise users to send and receive emails that stay encrypted in wireless transit to provide maximum security. BES Server also simplifies a wide variety of critical administrative tasks ranging from BlackBerry deployment and upgrades to wireless security and fault tolerance.

BlackBerry BES Server Integration Help

Progent's BlackBerry-premier engineers can show you how to use RIM BlackBerry BES Server to do routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Update BlackBerry smartphone software remotely
  • Manage client settings with BlackBerry's extensive library of policies

Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry BES Server to implement important tasks not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Configure and support BES Server's fault-tolerant architecture using virtual servers
  • Deploy BlackBerry smartphones remotely
  • Set specialized administration roles
  • Monitor and analyze the overall health of your BlackBerry system

Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has earned accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization issues to designing mobile workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can help your company to perform basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, editing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified experts can in addition help you to resolve a broad array of problems associated with synchronization, device recognition, messaging consistency, web access, wireless connections, IM, PC application installation, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote consulting services for small company networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry technical support expenses low and, by dealing with issues promptly, maximizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation problems, registering and deleting BlackBerry device clients, activating passwords, configuring wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also assist you to use management tools like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES environment and assist you to define and implement appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry consultant has expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and delete BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, implement access control lists, manage Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Help from a BlackBerry-Qualified Expert
To ask Progent about engineering help for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.