For small businesses in Sherman Oaks or anywhere in California, Progent offers support for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a combination of UNIX and Microsoft technology. Progent has delivered online support to companies in all 50 states in the United States. (Refer to Progent's client testimonials). In addition, Progent offers the expertise of CCIE-qualified network specialists for challenging infrastructure problems, as well as the assistance of CISA and CISM-accredited security engineers to help with advanced security design and disaster recovery preparedness.
Progent's remote technical support engineers offer exceptional leverage due to the fact that they are equipped with the practical background and the advanced technology to solve most information system issues quickly. This reduces immediate expenses since service calls require fewer chargeable consulting minutes. Online help also eliminates the cost of dispatching a consultant to your site. Your organization benefits even more in incidental costs by reducing or avoiding network outages and associated costs due to business discontinuity, upset clients, unproductive employees, and distracted executives.
Progent's pricing model for online support is designed to stretch your IT service dollar. Progent bills by the minute for phone consulting, so you are billed just for the support that you receive. In contrast to typical remote service firms, Progent requires no startup fee or minimum payments. Progent's one-minute billing unit and simple policy for billing save you from situations where speedy. minor repairs somehow turn into substantial invoices. Progent's penchant for disposing of problems efficiently translates into your business spending less cash.
Progent's Online Service Tools
Through years of experience, Progent has fine tuned a collection of optimized tools and field-tested processes which ensure the highest level of effectiveness for online help and repair for small company computer systems. Progent provides protected VPN support for gateways from a variety of leading sources including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Secure VPN connectivity enables the engineers of Progent's remote service group to communicate with your network without violating system security.
Progent's powerful technical support database system includes thorough records of the support that Progent's clients have been provided. Progent's authorized engineers have the benefit of the details of all help provided to every client by any consultant. This archive of issues and solutions is structured as a readily retrievable proprietary database that permits Progent's online support experts to communicate their experiences company-wide to make sure that the quality of Progent's support services grows daily. Progent's high-level accreditations and working relationships with major technology companies including Cisco and Microsoft make available additional vast technical support knowledge bases and permit fast access to vendors' internal product engineers with the result that Progent's online consulting experts can determine the best solutions in the least time.
Initiate Remote UNIX/Linux, Solaris, or Apple macOS and OS X Network Help from Progent
To get started with Progent's phone services in Sherman Oaks or anywhere in California or to learn additional information about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network help, go to Immediate Urgent Support.
Online Technical Support Services Provided by Progent
Progent's phone-based consulting engineers have advanced credentials in an extensive set of products and technologies. This breadth of capability permits Progent's engineers to address practically any crisis that may take place in a small business network. Certificates held by Progent support experts in UNIX-family platforms include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent service engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional (CCVP), and Design Professional.
To provide assistance to clients with multi-operating system environments, Progent also offers the skills of consultants who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include CISM Engineers, CISSP network security experts, and CISSP-ISSAP engineers.
Phone-based support provided by Progent to companies in Sherman Oaks and throughout the state of California include:
Special Consulting Services Available from Progent
UNIX, Linux, Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based support services address a wide range of computer technology including network architecture, email systems, network and operational security, UNIX and Microsoft Windows integration, virtual server products for server consolidation and simplified management, and transitioning from legacy applications to current Windows or Linux solutions. Progent's group-based methodology for resolving technical issues enables quick escalation, when required, to engineers with task-relevant expertise to tackle challenging scenarios. This expedites solutions of critical problems, minimizes network downtime, and cuts support expense.
Progent's UNIX/Linux consultants can provide emergency phone-based assistance for analyzing anomalies within UNIX/Linux systems based on leading versions of UNIX such as:
Major Linux platforms for which Progent offers expert support include:
- macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO UNIX
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
Talk to a Cisco Certified Internetwork Expert for High-level Network Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) credential is the premier recognition for network professionals, and indicates a person's network technology skills at the master level. Cisco CCIEs can resolve even the most complex problems occurring in network planning, deployment, management, security, and troubleshooting. Cisco CCIEs work closely with Cisco's in-house product support engineers in analyzing anomalies with IOS network management utilities and developing workarounds or identifying software updates. Cisco CCIEs represent an excellent cost-effectiveness because their broad expertise allows them to find solutions for the most complex problems rapidly. In many cases, less seasoned engineers can wrestle for hours or even days with identical tasks that a Cisco-qualified CCIE can fix in a few minutes.
Few consulting organizations make CCIEs accessible to help small and mid-size businesses. Progent offers quick phone access to a Cisco CCIE so you can get timely support for severe network infrastructure problems that are impacting worker efficiency but are not within the scope of your ordinary network support providers. Progent's Cisco-qualified CCIE engineers can tie into your computer system by means of state-of-the-art remote support tools in order to perform efficient, secure, and economical diagnosis and remediation.
Progent's Cisco-qualified CCIEs offer assistance with the entire range of Cisco's industry-leading family of connectivity devices such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, VoIP phones and systems, Catalyst switches, as well as Virtual Private Network solutions.
Authorized MS Windows Support
Progent's Microsoft-certified online support professionals can deliver computer system troubleshooting and consulting support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your business the expertise of support professionals who can help you with a broad range of technology support including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 set up,
MS Exchange 2016 migration, Microsoft Exchange Server 2013 configuration,
Exchange 2010 maintenance,
SharePoint 2016 migration and hybrid integration consulting services,
SharePoint Server 2013 design,
Skype for Business migration consulting, Microsoft Lync Server 2013 management and Microsoft Communications Server upgrade, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) system monitoring,
Project Server and Server Online training,
SBS Server support, and
Windows Essentials migration and cloud integration.
Progent in addition offers a wide range of online PC desktop support such as Windows 7 migration, moving to 64-bit workstation applications, integrating Office 2010, and streamlining PC desktop image creation.
CISM and CISSP Premier Network Security Consultants
Progent's qualified CISM and CISSP network security engineers offer a variety of system protection services to improve the immunity of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows network against internal or external threats or help your business to clean up quickly following a serious breach. Security consulting services offered by Progent cover thorough network security audits using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Nikto; quick cleanup after virus and worm attacks; configuring firewalls; building safe architectures for off-site and mobile communication; protecting your messaging system against spam and directory harvest attacks; and initiating 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced online support to help companies of all sizes connect their information networks with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can assist you to design and administer cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid network models that seamlessly combine on-premises resources along with public clouds. To help you to incorporate cloud services with networks, Progent offers a range of cloud migration services such as Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of background delivering high-level consulting support online, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.
Progent offers the skills of world-class online consulting experts for contract IT projects that small companies often need. Billing rates for ongoing development or consulting projects are determined according to the qualifications of the consultants assigned. Progent's background in these important areas of information technology allows clients to complete critical projects within budget and on time. Progent's special remote engineering solutions include:
How Your Sherman Oaks Company Can Contact Progent's Online Support Experts
Help Desk Call Center Support
Progent's Call Center support alternatives for small businesses with environments that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Help Desk services, and Call Center consulting. Progent's Help Desk outsourcing services are intended for small businesses who don't have the budget to support an in-house Help Desk Call Center but who want fast access to an efficient Help Desk Call Center with proficient telephone assistance as well as the available expertise to escalate complex problems to advanced consultants.
Progentís Virtual Help Desk Call Center is intended for bigger businesses and serves as a transparent reinforcement of your current Helpdesk organization. Progent's Virtual Call Center can serve as an escalation alternative to handle the most difficult computer system issues, or be ready in overflow instances when your ordinary resources are swamped.
Progent's Help Desk Call Center consulting support can assist you in establishing an effective new Call Center or revamping your established organization, identifying or modifying Help Desk application software to handle the unique requirements of your company, or providing occasional online staff to reinforce your in-house Help Desk resources to deal with demanding scenarios such as software migrations, mass upgrades, or installing brand new business software.
Progent's Help Desk Call Center staff of veteran network consultants offers your workers in Sherman Oaks or anywhere in the state of California immediate communication with an effective technical support group with substantial experience delivering phone consulting and remote troubleshooting for computer environments based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's focus is to earn the Help Desk Call Center recognition as a major contributor to business productivity, and Progent's policy is to fix and not just annotate IT problems.
Applications Services: Training, Customization, and Troubleshooting
Progent's Applications Consulting staff provides phone-based and in-depth engineering expertise and training in specific business application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, customization, and training for familiar Microsoft business applications such as Microsoft CRM, Microsoft Project, Microsoft Office Word, and Microsoft Excel. For additional information on Progent's consulting, customization, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.
Progent's Apple Mac experts can nurture the creative components of Macintosh computing by offering remote consulting support and training in imaging, audio, and video. Progent's consultants offer help in a variety of Mac creative tools including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also help you with common procedures such as scanning or digitizing audio/video or setting up an audio/video production studio.
Remote Network and Server Monitoring Support
Progent offers companies in Sherman Oaks, or anywhere in the state of California, online network monitoring support powered by Microsoft Operations Manager network monitoring, enhanced by Progent for your environment so that your computer support is proactive rather than reactive. By detecting looming trouble spots before they expand into network outages, system monitoring can avoid disruptive and expensive network failures. Progent can also utilize system monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft Windows networks, or networks that support a variety of platforms.
To get in touch with Progent about urgent phone-based support with UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, go to Progent's Nationwide Online Support, call 1-800-993-9400, or see Contact Progent.
Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.
Progent locations in the Los Angeles Metro Area
||3333 Michelson Drive
|Sales Phone: 657-999-1717
Link: Anaheim Network Support Services
||468 N Camden Dr
Beverly Hills, 90210
|Sales Phone: 424-354-0123
Link: Beverly Hills Network Support Services
||2102 Business Center Dr
|Sales Phone: 949-447-5557
Link: Irvine Network Support Services
||3780 Kilroy Airport Way
Long Beach, 90806
|Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
||355 S Grand Ave
Los Angeles, 90071
|Sales Phone: 213-784-4494
Link: Los Angeles Network Support Services
||1500 Rosecrans Ave
Manhattan Beach, 90266
|Sales Phone: 310-421-4766
Link: Manhattan Beach Network Support Services
||27201 Puerta Real
Mission Viejo, 92691
|Sales Phone: 949-429-4589
Link: Mission Viejo Network Support Services
||Ontario Airport Center
337 N. Vineyard Avenue
|Sales Phone: 909-687-2199
Link: Ontario Network Support Services
||1055 E Colorado Blvd
|Sales Phone: 626-243-2233
Link: Pasadena Network Support Services
||2425 Olympic Blvd
Santa Monica, 90404
|Sales Phone: 424-299-8822
Link: Santa Monica Network Support Services
||15260 Ventura Blvd
Sherman Oaks, 91403
|Sales Phone: 818-666-3781
Link: Sherman Oaks Network Support Services