Los Angeles Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Los Angeles Metro Area including Orange County.
Progent locations in the Los Angeles Metro Area
||3333 Michelson Drive
Irvine, California, 92612
|Sales Phone: 657-999-1717
Link: Anaheim Network Support Services
|Beverly Hills, CA
||468 N Camden Dr
Beverly Hills, California, 90210
|Sales Phone: 424-354-0123
Link: Beverly Hills Network Support Services
||2102 Business Center Dr
Irvine, California, 92612
|Sales Phone: 562-583-3336
Link: Irvine Network Support Services
|Long Beach, CA
||3780 Kilroy Airport Way
Long Beach, California, 90806
|Sales Phone: 562-314-4498
Link: Long Beach Network Support Services
|Los Angeles, CA
||355 S Grand Ave
Los Angeles, California, 90071
|Sales Phone: 213-784-4494
Link: Los Angeles Network Support Services
|Manhattan Beach, CA
||1500 Rosecrans Ave
Manhattan Beach, California, 90266
|Sales Phone: 310-421-4766
Link: Manhattan Beach Network Support Services
|Mission Viejo, CA
||27201 Puerta Real
Mission Viejo, California, 92691
|Sales Phone: 949-429-4589
Link: Mission Viejo Network Support Services
||Ontario Airport Center
337 N. Vineyard Avenue
Ontario, California, 91764
|Sales Phone: 909-687-2199
Link: Ontario Network Support Services
||1055 E Colorado Blvd
Pasadena, California, 91106
|Sales Phone: 626-243-2233
Link: Pasadena Network Support Services
|Santa Monica, CA
||2425 Olympic Blvd
Santa Monica, California, 90404
|Sales Phone: 424-299-8822
Link: Santa Monica Network Support Services
|Sherman Oaks, CA
||15260 Ventura Blvd
Sherman Oaks, California, 91403
|Sales Phone: 818-666-3781
Link: Sherman Oaks Network Support Services
For small companies located in Sherman Oaks or anywhere in the state of California, Progent offers help for information systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a combination of UNIX and Windows platforms. Progent has provided remote support to businesses in every state in the United States. (Refer to Progent's client recommendations). In addition, Progent can furnish the consultation CCIE-qualified network specialists for challenging connectivity issues, as well as the services of CISA and CISSP-accredited security engineers to handle high-level security design and disaster recovery planning.
Progent's online support services represent exceptional leverage due to the fact that they have the real-world background and the sophisticated tools to resolve most information system problems rapidly. This reduces immediate costs since service calls accumulate fewer billable consulting minutes. Remote help also eliminates the expense of dispatching an engineer to your location. Your organization saves even more with indirect expenses by reducing or eliminating system outages and associated costs resulting from business discontinuity, disgruntled clients, unproductive workers, and de-focused executives.
Progent's pricing policy for online support is structured to stretch your network support investment. Progent charges per minute for phone consulting, so you are billed only for the support that you receive. In contrast to typical remote support companies, Progent imposes no service activation charge or minimum job duration. Progent's one-minute granularity and simple model for pricing prevent scenarios where speedy. minor fixes manage to turn into major invoices. Progent's skill at disposing of problems efficiently results in your business saving money.
Progent's Online Service Tools
Over time, Progent has developed a collection of optimized tools and proven methodologies that allow the highest level of effectiveness for online technical support and troubleshooting for small company information systems. Progent provides protected Virtual Private Network support for VPN gateways from multiple popular companies including Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Protected VPN access enables the experts of Progent's online support team to connect to your company's network remotely without compromising network security.
Progent's advanced customer support reporting system stores extensive histories for the service that Progent's clients have received. Progent's team engineers have the benefit of the details of all help provided to every Progent client by every consultant. This archive of trouble tickets and fixes is organized as a readily searchable support database that allows Progent's online support experts to communicate their knowledge company-wide to ensure that the value of Progent's support services improves over time. Progent's advanced certifications and working associations with key technology companies including Cisco and Microsoft permit access to additional vast technical support databases and allow fast response from vendors' in-house engineering staff so Progent's online consulting experts are able to arrive at the most efficient resolutions in the least time.
Initiate Online UNIX/Linux, Solaris, or Apple macOS and OS X Computer Support from Progent
To access Progent's remote services in Sherman Oaks or anywhere in California or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has a critical need for IT help, go to Immediate Urgent Support.
Online Network Support Services Offered Progent
Progent's online technical service engineers have credentials in a comprehensive array of technologies. This broad scope of IT skills permits Progent's consultants to resolve practically any problem that may crop up in a small or midsize business information system. Certificates earned by Progent support experts in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
To help customers with mixed-OS environments, Progent also provides the services of consultants with high-level Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP network security experts, and Information System Security Architecture Professional engineers.
Remote support Offered by Progent to small businesses in Sherman Oaks and anywhere in the state of California include:
Additional Support Services Offered by Progent
UNIX/Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote consulting services cover a broad range of information technology including network architecture, email systems, network and process security, UNIX and Microsoft Windows integration, VMware technologies for server hardware consolidation and simplified administration, and transitioning from legacy systems to the latest Microsoft Windows or Linux-powered environments. Progent's team-based approach to resolving network issues promotes quick escalation, if necessary, to engineers with task-relevant experience to tackle complex situations. This expedites solutions of urgent problems, minimizes lost productivity, and lowers support expense.
Progent's UNIX and Linux consultants can offer urgent phone-based assistance for diagnosing problems affecting UNIX/Linux systems powered by popular variants of UNIX including:
Important Linux platforms for which Progent can provide expertise include:
- macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX (Hewlett Packard UNIX)
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- SUSE Linux
- Slackware Linux
Talk to a Cisco CCIE for High-level Network Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) certification is the highest recognition for networking professionals, and certifies an individual's technical knowledge at the expert level. Cisco CCIEs know how to deal with the most stubborn problems surrounding network planning, integration, maintenance, protection, and problem solving. Cisco CCIEs operate on a privileged basis with Cisco's in-house product support engineers in analyzing problems with Cisco IOS Software network administration utilities and developing workarounds or locating software updates. Cisco CCIEs offer exceptional cost-effectiveness because their depth of expertise permits them to solve even the most difficult problems quickly. In common cases, less qualified service providers can wrestle for hours or days with the same tasks that a Cisco CCIE can dispose of in a few minutes.
Few support firms make CCIEs accessible to help small and medium sized businesses. Progent can provide quick phone access to a Cisco CCIE so your company can get urgent assistance for severe network issues that are lowering business productivity but are outside the comfort zone of your local IT maintenance resources. Progent's CCIE engineers can communicate with your environment using advanced remote support tools in order to perform efficient, secure, and economical diagnosis and remediation.
Progent's CCIEs offer consulting for all of Cisco's popular selection of connectivity devices such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Modules, secure broadband and IS routers, Aironet wireless access points, Meraki cloud-managed APs, VoIP phones and systems, Catalyst switches, plus Virtual Private Network solutions.
Certified MS Windows Experts
Progent's Microsoft-qualified remote service experts can provide computer system problem solving and IT assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your company the expertise of support professionals who can help your company with a broad range of technology support including
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 consulting,
Exchange 2010 monitoring and support,
SharePoint 2013 design,
Microsoft Skype for Business migration consulting, Lync Server integration and Microsoft Office Communications Server troubleshooting, Forefront Threat Management Gateway management and ISA Server 2006 migration, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and programming, and SQL Server 2014 support,
Systems Center Operations Manager system monitoring,
Project Server training,
SBS Server support, and
Windows 2012 R2 Essentials cloud integration.
Progent also can deliver a broad array of online desktop services such as Windows 7 integration, moving to 64-bit desktop software, configuring Office 2010, and automating desktop configuration.
CISSP and ISSAP Qualified System Security Experts
Progent's qualified CISM and CISSP network security consultants offer a variety of system protection solutions that can improve the defenses of your UNIX/Linux, Sun Solaris, Mac or Windows network against internal or external threats or help your business to recuperate quickly after a serious breach. Security solutions available from Progent cover in depth network security analysis using utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Nikto; quick recuperation from malicious assaults; configuring firewalls; designing safe mechanisms for off-site and mobile access; securing your email infrastructure from viruses, spam and directory harvest attacks; and offering round-the-clock network monitoring.
- Hybrid Cloud Solutions
Progent offers advanced remote consulting services to help companies of all sizes connect their networks with leading public cloud platforms including Azure and Amazon Web Services. Progent can help your it team to plan and administer cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid network models that combine on-premises resources as well as public cloud services. To assist you to integrate public clouds with networks, Progent can provide a variety of public cloud integration support services that include Office 365 integration with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon AWS hybrid cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of background delivering advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent can provide the services of world-class online consulting professionals for contract projects that small companies often request. Billing rates for longer-term development or consulting tasks are determined according to the level of expertise of the engineers required. Progent's background in these important areas of information technology enables clients to complete major initiatives within budget and on time. Progent's project-based remote consulting solutions include:
How Your Sherman Oaks Business Can Contact Progent's Online Support Experts
Help Desk Call Center Expertise
Progent's Help Desk service options for small and midsize businesses with networks that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk outsourcing, Virtual Helpdesk support services, and Helpdesk consulting. Progent's Call Center outsourcing support services are a convenient solution for smaller businesses who lack the resources to assemble and manage an internal Help Desk but who need quick communication with a reliable Help Desk with professional phone support plus the available expertise to escalate the most challenging trouble tickets to advanced engineers.
Progentís Virtual Call Center is intended for bigger businesses and serves as a transparent extension of your current Call Center team. Progent's Virtual Help Desk Call Center can serve as an escalation option for the toughest network issues, or be available in hectic instances when your ordinary resources are overwhelmed.
Progent's Help Desk Call Center consulting support can assist you in creating an efficient new Help Desk Call Center or revamping your existing one, identifying or modifying Help Desk Call Center application software to address the particular needs of your company, or adding temporary online personnel to reinforce your in-house Help Desk team during unusually busy situations such as software transitions, major upgrades, or installing brand new applications.
Progent's Help Desk team of seasoned network consultants gives your computer users in Sherman Oaks or anywhere in the state of California instant assistance from an effective support resource with substantial background providing phone help and remote diagnostics for networks that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's charter is to give the Help Desk Call Center perception as a significant contributor to business performance, and Progent's policy is to resolve instead of just annotate technical problems.
Applications Services: Training, Custom Programming, and Problem Solving
Progent's Applications Consulting staff provides online and in-depth consulting support and education in specific business application fields such as ERP, MRP, accounting system customization, and CRM. Progent also can deliver consulting expertise, custom programming, and training for familiar Microsoft business applications including CRM, MS Project, Microsoft Word, and MS Office Excel. To read more information on Progent's expertise, custom development, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.
Progent's Mac consultants can promote the artistic components of Apple Mac systems by offering remote consulting services and education in graphics, sound, and motion video. Progent's consultants can provide assistance in a range of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with special jobs like scanning or digitizing audio/video or building an audio/video production studio.
Online Network and Server Monitoring Support
Progent offers businesses in Sherman Oaks, or anywhere in the state of California, remote network and server monitoring services centered around Microsoft System Center Operations Manager IT infrastructure monitoring, adapted by Progent to fit your environment so that your network maintenance is proactive and automated. By exposing potential issues before they expand into full-scale emergencies, automated monitoring can head off inconvenient and costly service failures. Progent can also use system monitoring tools such as Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Windows networks, or networks powered by a combination of platforms.
To contact Progent about urgent remote help with UNIX, Linux, Solaris, or macOS and OS X networks, visit Progent's Nationwide Phone-Based Help, phone 1-800-993-9400, or see Contact Progent.