In addition to offering fast access to guidance from top-tier IT professionals and subject matter experts (SBEs) to help Broomfield, Colorado companies with specific IT issues or strategic initiatives, Progent can provide short-term staffing to deal with more generalized assistance like PC support, network administration, and Help Desk services. Short-term staffing makes it possible for businesses to respond to anticipated or unplanned increases in the need for IT personnel, which may be caused by scenarios like mergers and acquisitions, data center moves, platform migration, business process changes like telecommuting, disaster response, busy seasons, or new regulations. Short-term staffing can also fill voids resulting from the absence of full-time staff members because of vacations, health issues, termination, or other reasons.
Advantages of Progent's Temporary Staff Augmentation Program
Progent's short-term supplemental staffing services give organizations the versatility to respond to surges in requirements for network services without being saddled with the expense and delays associated with reviewing and hiring reliable IT personnel and without the burden of adding to your permanent staff size.
Key aspects of Progent's temporary supplemental staffing services include:
Progent's Co-managed Help Desk Call Center Program
- Fast access to seasoned IT pros
- Easy initiation, termination, and re-engagement of services
- Transparent extension of your in-house network support team
- Full documentation of all services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled promptly
- Strong relationship with a world-class, full-service source for network expertise
Progent's shared Help Desk Call Center program is a proven flexible staff expansion option that enables IT organizations to divide the work of Call Center support seamlessly between their internal IT staff and Progent's nationwide team of technical support experts. Acting as a seamless extension of your in-house Help Desk, Progent's shared Call Center program is a collaborative service solution based on by the industry's leading shared PSA platform for streamlining, service calls, ticketing, assigning responsibility, tracking responses, and producing management reports.
Why Choose Progent?
Progent has two decades of experience providing remote and onsite IT services for organizations of all sizes throughout the United States. Progentís engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance consultants hold top certifications including ISSAP, CISA, and CRISC. Find out more about Progent's certifications.
Progent's Practice Areas for Broomfield, Colorado Businesses
Progent's seasoned roster of certified engineers can deliver Broomfield, Colorado organizations a wide range of remote technical guidance and debugging expertise. Areas of expertise covered under Progent's reseller program for IT service organizations include:
Contact Progent for Temporary Staffing Services for Broomfield, Colorado Businesses
To find out more details about Progent's short-term staffing services for Broomfield, Colorado organizations, call 800-993-9400 or visit Contact Progent.