In addition to offering fast access to guidance from top-tier network professionals and subject matter experts to help Hayward, California organizations with discrete technical problems or strategic projects, Progent offers short-term staffing to deliver more generalized assistance such as PC support, network management, and Help Desk response. Temporary staffing makes it possible for businesses to respond to anticipated or surprise peaks in the need for network personnel, which may be caused by situations like company mergers, site relocation, technology upgrades, business process changes like telecommuting, disaster recovery, busy seasons, or new regulations. Temporary supplemental staffing can also fill gaps caused by the loss of in-house staff members because of scheduled vacations, health issues, resignation, etc.
Advantages of Progent's Short-Term IT Staffing Program
Progent's temporary staffing services offer businesses the ability to react to surges in demand for IT personnel without dealing with the expense and hassle associated with identifying and hiring appropriate technical personnel and without the risk of increasing your full-time head count.
Important aspects of Progent's temporary staff augmentation services include:
Progent's Co-managed Help Desk Call Center Program
- Fast access to proven network professionals
- Simple initiation, termination, and re-engagement of services
- Transparent augmentation of your full-time IT staff
- Comprehensive documentation of services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled fast
- Strong relationship with a world-class, full-spectrum source for IT expertise
Progent's co-managed Call Center service is a proven flexible staff expansion option that enables IT organizations to share the work of Call Center support transparently between their full-time IT personnel and Progent's extensive pool of IT support specialists. Acting as a seamless extension of your full-time Help Desk, Progent's co-managed Call Center service is a joint service solution based on by the industry's leading shared professional services tool for managing, service calls, generating tickets, assigning responsibility, tracking progress, and producing documentation.
Why Choose Progent?
Progent has 20 years of experience delivering remote and onsite network expertise for businesses of all sizes throughout the United States. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance experts have earned top certifications including CISSP, CISA, and CRISC. Find out more about Progent's certifications.
Progent's Areas of Expertise for Hayward, California Organizations
Progent's seasoned roster of certified consultants and technical experts can deliver Hayward, California organizations a broad array of remote consulting and debugging expertise. Areas of expertise covered under Progent's consulting program for IT service firms include:
Contact Progent for Temporary IT Staffing for Hayward, California Companies
To learn more about Progent's temporary staffing services for Hayward, California companies, call 800-993-9400 or visit Contact Progent.