Besides offering fast access to guidance from top-tier IT consultants and subject matter experts (SBEs) to help Hayward, California organizations with specific technical problems or longer-term projects, Progent can provide temporary staffing to deliver more broadly defined services like PC help, network administration, and Help Desk call center services. Temporary staffing can help organizations to deal with anticipated or surprise peaks in demand for network services, which may result from situations such as company mergers, data center relocation, technology migration, business process changes like telecommuting, disaster response, seasonal variations, or regulatory changes. Temporary staffing can also fill voids resulting from the loss of full-time IT personnel because of scheduled vacations, health issues, termination, or other reasons.
Advantages of Progent's Short-Term Staffing Program
Progent's short-term supplemental staffing services give businesses the versatility to react to increases in requirements for IT services without being saddled with the expense and hassle associated with identifying and recruiting professional IT help and without the burden of adding to your permanent staff size.
Important features of Progent's short-term staffing services include:
Progent's Co-managed Center Program
- Rapid availability of proven IT pros
- Simple initiation, cessation, and re-engagement of services
- Seamless augmentation of your in-house IT team
- Full documentation of services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled promptly
- Strong relationship with a top-level, full-spectrum resource for IT expertise
Progent's co-managed Help Desk Call Center program is a specialized on-going staff expansion option that enables IT organizations to share the responsibilities of Help Desk support seamlessly between their full-time network staff and Progent's extensive pool of technical support experts. Working as a seamless supplement of your full-time Call Center, Progent's co-managed Call Center service is a joint service alternative based on by the industry's leading shared professional services platform for managing, service calls, ticketing, assigning responsibility, tracking progress, and generating management reports.
Why Choose Progent?
Progent has two decades of background providing remote and onsite IT expertise for organizations of all sizes throughout the U.S. Progentís IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance consultants have earned top certifications including CISSP-ISSAP, CISM, and GIAC. Learn more about Progent's certifications.
Progent's Areas of Expertise for Hayward, California Businesses
Progent's veteran roster of certified consultants can provide Hayward, California businesses a broad range of remote consulting and debugging services. Practice areas offered under Progent's consulting program for IT service providers include:
Contact Progent for Short-Term IT Staffing for Hayward, California Companies
To find out more about Progent's temporary staff augmentation services for Hayward, California businesses, call 800-993-9400 or visit Contact Progent.