In addition to providing fast contact with top-tier IT consultants and subject matter experts (SBEs) to help Denver, Colorado organizations with specific IT problems or strategic projects, Progent offers temporary supplemental staffing to deliver more broadly defined services such as desktop support, IT administration, and Help Desk services. Temporary staffing makes it possible for businesses to respond to expected or unexpected surges in the need for network personnel, which may result from scenarios such as company mergers, data center relocation, platform upgrades, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory mandates. Short-term staffing can also cover voids resulting from the absence of full-time staff members due to vacations, health issues, termination, etc.
Benefits of Progent's Temporary IT Staffing Services
Progent's temporary staffing services give businesses the versatility to respond to increases in requirements for IT services without being saddled with the expense and hassle that come with identifying and hiring appropriate IT help and without the burden of adding to your in-house head count.
Important aspects of Progent's temporary staffing services include:
Progent's Shared Help Desk Call Center Program
- Fast availability of seasoned network professionals
- Simple initiation, cessation, and resumption of services
- Transparent extension of your in-house IT team
- Comprehensive reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved promptly
- Strong relationship with a world-class, full-service source for IT expertise
Progent's co-managed Help Desk program is a specialized flexible staff expansion option that allows IT groups to divide the work of Call Center support transparently between their full-time IT staff and Progent's extensive pool of IT support experts. Acting as a seamless extension of your in-house Call Center, Progent's co-managed Help Desk program is a collaborative support solution powered by the leading shared PSA platform for managing, service requests, ticketing, assigning ownership, tracking progress, and generating documentation.
Why Choose Progent?
Progent has two decades of experience providing remote and on-premises IT expertise for organizations across the U.S. Progentís engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance consultants have earned top certifications including ISSAP, CISA, and CRISC. Find out more details about Progent's industry certifications.
Progent's Practice Areas for Denver, Colorado Organizations
Progent's veteran roster of certified consultants and technical experts can deliver Denver, Colorado organizations a broad range of online technical guidance and debugging expertise. Areas of expertise covered under Progent's consulting program for IT service providers include:
Contact Progent for Temporary Staffing Services for Denver, Colorado Businesses
To find out more about Progent's temporary staffing services for Denver, Colorado organizations, call 800-993-9400 or visit Contact Progent.