Besides providing rapid access to top-tier network consultants and subject matter experts (SBEs) to assist Nashville, Tennessee businesses to resolve discrete IT issues or longer-term projects, Progent offers short-term staff augmentation to deliver more broadly defined services such as PC help, network administration, and Call Center services. Temporary staffing can help businesses to deal with planned or surprise increases in the need for IT personnel, which may be caused by scenarios like mergers and acquisitions, site relocation, platform upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory changes. Short-term staffing can also fill gaps resulting from the loss of in-house staff members because of vacations, health issues, resignation, etc.
Advantages of Progent's Short-Term Staffing Services
Progent's temporary staffing services give businesses the ability to respond to surges in demand for IT services without being saddled with the costs and delays associated with reviewing and hiring professional technical personnel and without the risk of adding to your in-house staff size.
Key aspects of Progent's short-term supplemental staffing services include:
Progent's Shared Help Desk Program
- Fast availability of reliable IT pros
- Easy initiation, termination, and re-engagement of services
- Transparent extension of your full-time network support team
- Full documentation of services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled promptly
- Close relationship with a top-level, full-spectrum source for IT support
Progent's co-managed Help Desk service is a specialized flexible staff expansion alternative that allows IT organizations to divide the responsibilities of Help Desk support transparently between their internal IT staff and Progent's nationwide team of IT support experts. Working as a transparent extension of your in-house Help Desk, Progent's co-managed Help Desk program is a collaborative support solution powered by the leading shared professional services (PSA) tool for streamlining, service calls, generating tickets, assigning ownership, tracking responses, and producing documentation.
Why Choose Progent?
Progent has 20 years of experience providing online and onsite network services for organizations across the United States. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's cybersecurity consultants have earned top certifications including CISSP-ISSAP, CISA, and CRISC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Nashville, Tennessee Businesses
Progent's veteran roster of certified consultants and technical experts can provide Nashville, Tennessee businesses a broad range of online technical guidance and debugging services. Practice areas covered under Progent's reseller program for network service providers include:
Contact Progent for Short-Term Staffing Services for Nashville, Tennessee Businesses
To find out more details about Progent's temporary staff augmentation services for Nashville, Tennessee businesses, call 800-993-9400 or visit Contact Progent.