In addition to providing rapid contact with high-level network consultants and subject matter experts to help Sherman Oaks, California organizations to resolve specific technical issues or strategic projects, Progent can provide temporary staff augmentation to deal with more generalized services like PC help, IT management, and Call Center response. Short-term staffing can help organizations to respond to anticipated or unexpected surges in the need for IT personnel, which may result from scenarios like mergers and acquisitions, site relocation, platform migration, business process changes like telecommuting, disaster response, seasonal variations, or new compliance requirements. Short-term staffing can also fill gaps caused by the loss of full-time staff members due to scheduled vacations, health issues, termination, or other reasons.
Advantages of Progent's Short-Term Staffing Services
Progent's temporary staffing services give organizations the versatility to react to surges in requirements for network services without being saddled with the costs and delays associated with reviewing and recruiting reliable technical personnel and without the burden of adding to your permanent head count.
Key aspects of Progent's temporary staff augmentation services include:
Progent's Co-managed Help Desk Program
- Fast access to proven network pros
- Easy initiation, termination, and resumption of services
- Seamless augmentation of your full-time network support staff
- Comprehensive documentation of services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved promptly
- Close relationship with a world-class, full-service source for IT expertise
Progent's shared Help Desk service is a specialized flexible staff augmentation alternative that enables IT groups to divide the work of Call Center support seamlessly between their internal network staff and Progent's extensive team of technical support experts. Acting as a transparent supplement of your in-house Call Center, Progent's shared Help Desk Call Center service is a joint support solution based on by the leading shared PSA platform for streamlining, service calls, ticketing, assigning ownership, tracking responses, and producing management reports.
Why Choose Progent?
Progent has two decades of experience delivering online and on-premises IT services for businesses of all sizes throughout the U.S. Progentís engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts hold top certifications including CISSP, CISA, and CRISC. Find out more about Progent's industry certifications.
Progent's Practice Areas for Sherman Oaks, California Businesses
Progent's veteran team of certified consultants can deliver Sherman Oaks, California companies a wide array of online technical guidance and troubleshooting expertise. Practice areas covered under Progent's reseller program for IT service providers include:
Contact Progent for Short-Term IT Staffing for Sherman Oaks, California Businesses
To learn more about Progent's short-term staff augmentation services for Sherman Oaks, California businesses, call 800-993-9400 or visit Contact Progent.