Besides providing rapid access to high-level IT professionals and subject matter experts to assist Sherman Oaks, California companies with discrete technical issues or strategic initiatives, Progent can provide temporary staffing to deal with more broadly defined assistance such as desktop support, IT management, and Help Desk response. Temporary staffing makes it possible for businesses to respond to expected or surprise increases in the need for IT personnel, which may be caused by situations like mergers and acquisitions, data center relocation, platform migration, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory mandates. Short-term staffing can also fill gaps left by the absence of full-time IT personnel because of scheduled vacations, health issues, termination, etc.
Benefits of Progent's Temporary Staffing Services
Progent's temporary staff augmentation services give organizations the flexibility to respond to surges in requirements for IT services without dealing with the expense and hassle associated with reviewing and recruiting reliable technical help and without the burden of adding to your full-time head count.
Important features of Progent's short-term staffing services include:
Progent's Shared Help Desk Call Center Service
- Rapid availability of proven IT pros
- Easy initiation, termination, and resumption of services
- Seamless augmentation of your in-house IT staff
- Comprehensive reporting of services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled promptly
- Strong working relationship with a top-level, full-spectrum source for IT expertise
Progent's co-managed Call Center program is a proven flexible staff augmentation option that enables IT groups to divide the responsibilities of Call Center support transparently between their in-house network staff and Progent's extensive pool of IT support specialists. Working as a seamless extension of your in-house Call Center, Progent's shared Help Desk program is a collaborative support solution based on by the leading group professional services platform for streamlining, service requests, generating tickets, assigning ownership, monitoring progress, and generating management reports.
Why Choose Progent?
Progent has 20 years of experience delivering online and on-premises IT expertise for businesses of all sizes throughout the United States. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISA, and CRISC. Learn more about Progent's technology certifications.
Progent's Practice Areas for Sherman Oaks, California Organizations
Progent's seasoned roster of certified engineers can deliver Sherman Oaks, California companies a broad range of remote consulting and troubleshooting expertise. Practice areas offered under Progent's reseller program for network service providers include:
Contact Progent for Temporary Staffing Services for Sherman Oaks, California Companies
To learn more details about Progent's short-term supplemental staffing services for Sherman Oaks, California organizations, call 800-993-9400 or visit Contact Progent.