In addition to offering fast contact with high-level network consultants and subject matter experts (SBEs) to help Las Vegas, Nevada businesses to resolve specific IT issues or strategic projects, Progent offers short-term supplemental staffing to deal with more broadly defined assistance such as desktop help, network administration, and Help Desk call center services. On-demand staffing makes it possible for organizations to deal with planned or unplanned increases in demand for network services, which may be caused by situations like mergers and acquisitions, data center moves, platform migration, business process changes like work-from-home, disaster response, seasonal variations, or new regulations. Short-term supplemental staffing can also fill gaps caused by the absence of in-house staff members due to vacations, health issues, resignation, or other reasons.
Advantages of Progent's Short-Term Staffing Services
Progent's temporary staff augmentation services give organizations the flexibility to react to increases in demand for IT personnel without dealing with the costs and hassle associated with reviewing and recruiting appropriate IT help and without the burden of increasing your in-house head count.
Important aspects of Progent's short-term staff augmentation services include:
Progent's Co-managed Center Service
- Rapid access to reliable IT pros
- Simple engagement, termination, and re-engagement of services
- Seamless extension of your in-house network support staff
- Comprehensive documentation of all services performed
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
- Strong relationship with a top-level, full-spectrum resource for network support
Progent's shared Call Center program is a specialized flexible staff expansion option that enables IT organizations to share the responsibilities of Call Center support seamlessly between their internal IT staff and Progent's extensive team of IT support experts. Acting as a transparent extension of your full-time Call Center, Progent's shared Help Desk program is a joint support solution powered by the leading shared professional services (PSA) tool for streamlining, service calls, ticketing, assigning ownership, monitoring responses, and producing management reports.
Why Choose Progent?
Progent has two decades of background providing online and onsite IT services for organizations throughout the United States. Progentís IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants hold advanced certifications including CISSP, CISA, and GIAC. Learn more details about Progent's industry certifications.
Progent's Areas of Expertise for Las Vegas, Nevada Companies
Progent's veteran team of certified engineers can deliver Las Vegas, Nevada businesses a wide array of remote technical guidance and troubleshooting services. Practice areas offered under Progent's reseller program for network service organizations include:
Contact Progent for Temporary IT Staffing for Las Vegas, Nevada Companies
To find out more details about Progent's temporary supplemental staffing services for Las Vegas, Nevada businesses, call 800-993-9400 or visit Contact Progent.