Besides providing rapid contact with high-level IT professionals and subject matter experts to assist Las Vegas, Nevada companies with discrete technical problems or strategic initiatives, Progent can provide short-term staffing to deliver more generalized services like PC support, network administration, and Help Desk services. Short-term staffing can help businesses to respond to expected or unexpected peaks in the need for IT services, which may be caused by situations such as mergers and acquisitions, data center moves, platform migration, paradigm shifts like telecommuting, disaster response, busy seasons, or regulatory changes. Short-term staffing can also cover gaps resulting from the absence of full-time IT personnel because of vacations, health issues, termination, or other reasons.
Advantages of Progent's Short-Term Staff Augmentation Program
Progent's temporary staff augmentation services give businesses the versatility to react to surges in demand for network personnel without being saddled with the expense and delays that come with identifying and hiring reliable technical help and without the burden of adding to your permanent staff size.
Important features of Progent's short-term supplemental staffing services include:
Progent's Shared Help Desk Call Center Service
- Rapid availability of reliable network pros
- Simple engagement, termination, and re-engagement of services
- Transparent augmentation of your full-time network support staff
- Comprehensive reporting of all services performed
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved promptly
- Close working relationship with a world-class, full-spectrum source for IT support
Progent's co-managed Help Desk Call Center service is a specialized on-going staff augmentation alternative that enables IT organizations to divide the responsibilities of Help Desk Call Center support seamlessly between their in-house IT staff and Progent's extensive pool of technical support experts. Acting as a seamless supplement of your in-house Help Desk, Progent's shared Help Desk Call Center service is a collaborative service alternative based on by the industry's leading shared PSA tool for managing, service requests, generating tickets, assigning ownership, tracking progress, and producing documentation.
Why Choose Progent?
Progent has two decades of background providing online and onsite network expertise for businesses across the United States. Progentís IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants have earned top certifications including CISSP, CISA, and GIAC. Learn more details about Progent's technology certifications.
Progent's Practice Areas for Las Vegas, Nevada Businesses
Progent's veteran team of certified consultants and technical experts offers Las Vegas, Nevada companies a wide array of remote technical guidance and debugging services. Areas of expertise covered under Progent's reseller program for IT service firms include:
Contact Progent for Temporary IT Staffing for Las Vegas, Nevada Companies
To learn more about Progent's short-term staff augmentation services for Las Vegas, Nevada companies, call 800-993-9400 or visit Contact Progent.