Besides offering fast access to guidance from top-tier IT consultants and subject matter experts to assist Schaumburg, Illinois companies with specific IT issues or strategic projects, Progent can provide temporary staff augmentation to deal with more broadly defined assistance such as PC support, IT administration, and Help Desk call center response. Short-term staffing can help organizations to respond to expected or unexpected increases in demand for network personnel, which may result from situations such as company mergers, data center relocation, platform migration, paradigm shifts like telecommuting, disaster response, busy seasons, or new compliance requirements. Temporary IT staff augmentation can also cover gaps left by the absence of in-house staff members because of scheduled vacations, illness, resignation, etc.
Advantages of Progent's Temporary Staffing Services
Progent's short-term staffing services give organizations the ability to react to increases in demand for network personnel without being saddled with the costs and hassle associated with identifying and hiring professional technical personnel and without the burden of adding to your full-time head count.
Important aspects of Progent's short-term supplemental staffing services include:
Progent's Co-managed Help Desk Call Center Service
- Fast availability of seasoned IT professionals
- Simple initiation, termination, and resumption of services
- Seamless extension of your full-time network support staff
- Full reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
- Strong working relationship with a world-class, full-spectrum source for IT expertise
Progent's shared Call Center service is a specialized flexible staff expansion alternative that allows IT organizations to share the responsibilities of Help Desk support seamlessly between their internal IT staff and Progent's nationwide pool of IT support specialists. Acting as a seamless extension of your in-house Help Desk, Progent's shared Help Desk service is a joint service alternative based on by the leading shared PSA tool for streamlining, service calls, generating tickets, assigning ownership, tracking progress, and generating documentation.
Why Choose Progent?
Progent has two decades of background delivering online and on-premises IT services for businesses throughout the United States. Progentís IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants hold advanced certifications including ISSAP, CISM, and GIAC. Find out more about Progent's technology certifications.
Progent's Practice Areas for Schaumburg, Illinois Organizations
Progent's seasoned team of certified consultants and technical experts offers Schaumburg, Illinois companies a wide array of online technical guidance and debugging expertise. Areas of expertise offered under Progent's reseller program for IT service firms include:
Contact Progent for Short-Term Staffing Services for Schaumburg, Illinois Companies
To find out more about Progent's short-term staffing services for Schaumburg, Illinois organizations, call 800-993-9400 or visit Contact Progent.