In addition to offering fast contact with top-tier IT consultants and subject matter experts (SBEs) to help Schaumburg, Illinois businesses to resolve specific IT issues or strategic initiatives, Progent can provide short-term staffing to deliver more broadly defined assistance like desktop support, network management, and Help Desk response. On-demand staffing can help businesses to respond to anticipated or surprise surges in the need for network personnel, which may result from scenarios like company mergers, data center relocation, technology upgrades, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or regulatory changes. Temporary IT staff augmentation can also cover voids caused by the loss of in-house staff members due to vacations, health issues, termination, etc.
Benefits of Progent's Short-Term IT Staffing Services
Progent's short-term staff augmentation services offer organizations the versatility to react to increases in requirements for network personnel without being saddled with the costs and hassle associated with vetting and hiring professional IT personnel and without the burden of adding to your in-house head count.
Important features of Progent's temporary staffing services include:
Progent's Co-managed Help Desk Call Center Program
- Fast access to seasoned IT professionals
- Easy engagement, cessation, and resumption of services
- Seamless extension of your full-time network support team
- Comprehensive documentation of services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled promptly
- Strong relationship with a top-level, full-service source for network support
Progent's co-managed Call Center program is a specialized flexible staff expansion option that enables IT groups to share the responsibilities of Help Desk Call Center support transparently between their in-house network staff and Progent's extensive team of IT support experts. Acting as a transparent extension of your in-house Call Center, Progent's co-managed Help Desk service is a joint support solution based on by the industry's leading shared professional services platform for managing, service calls, generating tickets, assigning ownership, tracking responses, and producing management reports.
Why Choose Progent?
Progent has 20 years of background delivering remote and onsite IT services for businesses throughout the United States. Progentís engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity experts have earned top certifications including CISSP-ISSAP, CISA, and GIAC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Schaumburg, Illinois Organizations
Progent's veteran roster of certified engineers can deliver Schaumburg, Illinois organizations a wide range of online consulting and debugging services. Areas of expertise covered under Progent's reseller program for IT service organizations include:
Contact Progent for Short-Term Staffing Services for Schaumburg, Illinois Organizations
To learn more details about Progent's temporary staffing services for Schaumburg, Illinois businesses, call 800-993-9400 or visit Contact Progent.