Besides providing rapid access to high-level network consultants and subject matter experts to assist Skokie, Illinois businesses with discrete technical problems or strategic initiatives, Progent can provide short-term supplemental staffing to deal with more broadly defined services such as desktop help, IT management, and Call Center services. Temporary staffing can help businesses to respond to planned or unexpected increases in demand for network personnel, which may be caused by scenarios such as mergers and acquisitions, site moves, technology upgrades, business process changes like work-from-home, disaster response, busy seasons, or regulatory mandates. Temporary staffing can also cover voids left by the absence of full-time IT personnel due to vacations, health issues, termination, or other reasons.
Benefits of Progent's Temporary Staff Augmentation Program
Progent's temporary staff augmentation services offer organizations the ability to respond to surges in demand for IT services without being saddled with the costs and delays that come with vetting and hiring professional technical personnel and without the risk of adding to your in-house head count.
Important features of Progent's temporary staff augmentation services include:
Progent's Co-managed Help Desk Service
- Rapid availability of reliable network pros
- Easy initiation, termination, and re-engagement of services
- Transparent extension of your full-time IT team
- Full documentation of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled fast
- Strong working relationship with a top-level, full-spectrum source for network support
Progent's co-managed Help Desk service is a proven on-going staff augmentation alternative that enables IT groups to divide the responsibilities of Help Desk support seamlessly between their full-time IT staff and Progent's extensive team of technical support specialists. Acting as a seamless extension of your full-time Call Center, Progent's co-managed Call Center program is a collaborative support alternative powered by the leading shared professional services platform for managing, service requests, generating tickets, assigning responsibility, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has 20 years of experience delivering online and onsite network services for businesses across the United States. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity consultants have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Find out more details about Progent's certifications.
Progent's Areas of Expertise for Skokie, Illinois Organizations
Progent's seasoned roster of certified consultants and technical experts offers Skokie, Illinois companies a wide range of remote consulting and troubleshooting services. Areas of expertise covered under Progent's reseller program for network service providers include:
Contact Progent for Temporary IT Staffing for Skokie, Illinois Businesses
To learn more details about Progent's short-term staffing services for Skokie, Illinois companies, call 800-993-9400 or visit Contact Progent.