In addition to offering fast access to high-level network professionals and subject matter experts to help Skokie, Illinois organizations with specific technical problems or strategic projects, Progent offers temporary staffing to deal with more broadly defined assistance such as desktop help, IT management, and Call Center services. Temporary staffing can help businesses to respond to expected or unplanned increases in the need for network services, which may result from situations like mergers and acquisitions, data center relocation, platform migration, business process changes like telecommuting, disaster recovery, busy seasons, or new compliance requirements. Temporary supplemental staffing can also cover gaps caused by the loss of in-house IT personnel because of scheduled vacations, health issues, resignation, or other reasons.
Advantages of Progent's Temporary IT Staffing Program
Progent's temporary staff augmentation services offer businesses the ability to respond to surges in requirements for IT personnel without being saddled with the expense and delays associated with reviewing and hiring professional technical help and without the risk of adding to your in-house head count.
Important aspects of Progent's temporary staff augmentation services include:
Progent's Co-managed Center Service
- Fast availability of seasoned IT pros
- Simple initiation, termination, and re-engagement of services
- Seamless augmentation of your full-time IT team
- Comprehensive reporting of services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved promptly
- Strong relationship with a world-class, full-spectrum resource for IT expertise
Progent's shared Help Desk program is a proven flexible staff expansion option that allows IT organizations to divide the responsibilities of Help Desk Call Center support seamlessly between their in-house IT staff and Progent's extensive pool of technical support experts. Working as a transparent extension of your full-time Call Center, Progent's co-managed Help Desk service is a joint support alternative based on by the leading group professional services (PSA) tool for streamlining, service requests, ticketing, assigning ownership, tracking responses, and generating documentation.
Why Choose Progent?
Progent has 20 years of background providing online and onsite network expertise for organizations of all sizes throughout the United States. Progentís engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity consultants have earned advanced certifications including ISSAP, CISM, and CRISC. Find out more about Progent's technology certifications.
Progent's Areas of Expertise for Skokie, Illinois Organizations
Progent's veteran team of certified consultants and technical experts can provide Skokie, Illinois companies a broad range of remote technical guidance and debugging services. Areas of expertise offered under Progent's reseller program for IT service firms include:
Contact Progent for Short-Term IT Staffing for Skokie, Illinois Organizations
To learn more about Progent's temporary staff augmentation services for Skokie, Illinois organizations, call 800-993-9400 or visit Contact Progent.