Besides offering fast contact with top-tier network consultants and subject matter experts to help Skokie, Illinois businesses to resolve discrete technical problems or longer-term projects, Progent can provide short-term supplemental staffing to deal with more broadly defined services like desktop help, network administration, and Call Center response. Temporary staffing makes it possible for businesses to deal with expected or unplanned surges in demand for network personnel, which may result from scenarios like mergers and acquisitions, data center relocation, platform upgrades, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or regulatory mandates. Temporary IT staff augmentation can also fill gaps caused by the loss of in-house IT personnel due to scheduled vacations, health issues, termination, etc.
Advantages of Progent's Short-Term Staffing Services
Progent's short-term supplemental staffing services give organizations the versatility to respond to increases in demand for IT services without being saddled with the expense and hassle associated with reviewing and hiring professional IT help and without the burden of increasing your permanent head count.
Important features of Progent's short-term staffing services include:
Progent's Co-managed Help Desk Service
- Fast availability of seasoned network professionals
- Easy engagement, cessation, and resumption of services
- Seamless augmentation of your in-house IT team
- Comprehensive reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
- Strong working relationship with a world-class, full-spectrum resource for network support
Progent's shared Help Desk Call Center program is a proven on-going staff expansion alternative that enables IT groups to share the responsibilities of Call Center support seamlessly between their in-house network staff and Progent's extensive team of technical support experts. Acting as a transparent extension of your in-house Help Desk, Progent's shared Call Center service is a joint support solution based on by the industry's leading group PSA platform for streamlining, service calls, generating tickets, assigning ownership, tracking responses, and producing management reports.
Why Choose Progent?
Progent has 20 years of background delivering online and on-premises IT expertise for organizations throughout the United States. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's cybersecurity consultants hold advanced certifications including ISSAP, CISA, and CRISC. Learn more about Progent's certifications.
Progent's Practice Areas for Skokie, Illinois Businesses
Progent's nationwide roster of certified consultants and technical experts can provide Skokie, Illinois organizations a broad array of remote technical guidance and troubleshooting expertise. Practice areas covered under Progent's consulting program for network service organizations include:
Contact Progent for Temporary Staffing Services for Skokie, Illinois Businesses
To learn more about Progent's short-term supplemental staffing services for Skokie, Illinois organizations, call 800-993-9400 or visit Contact Progent.