Scottsdale Consulting Services
Short Term IT Staffing for IT Service Teams
Besides offering rapid contact with top-tier IT professionals and subject matter experts (SBEs) to help Scottsdale, Arizona companies with specific technical issues or longer-term initiatives, Progent offers temporary staff augmentation to deal with more generalized services like PC help, network administration, and Help Desk call center services. Short-term staffing makes it possible for businesses to deal with anticipated or unplanned increases in the need for network services, which may be caused by scenarios such as company mergers, data center relocation, platform upgrades, business process changes like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Temporary IT staff augmentation can also fill voids left by the loss of in-house staff members because of vacations, health issues, resignation, or other reasons.
Benefits of Progent's Short-Term Staff Augmentation Services Progent's temporary staffing services give businesses the ability to react to surges in demand for network personnel without being saddled with the costs and delays associated with reviewing and recruiting appropriate IT personnel and without the burden of increasing your in-house head count.
Key aspects of Progent's temporary supplemental staffing services include:
- Fast availability of reliable IT pros
- Easy engagement, cessation, and resumption of services
- Transparent augmentation of your full-time network support team
- Comprehensive reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled promptly
- Close working relationship with a world-class, full-service source for IT support
Progent's co-managed Help Desk Call Center service is a specialized on-going staff augmentation alternative that enables IT groups to share the responsibilities of Help Desk Call Center support transparently between their in-house IT personnel and Progent's nationwide pool of technical support experts. Working as a seamless extension of your in-house Help Desk, Progent's shared Help Desk Call Center program is a collaborative service solution based on by the industry's leading shared professional services (PSA) platform for managing, service calls, generating tickets, assigning responsibility, tracking responses, and generating management reports.
Why Choose Progent?
Progent has 20 years of background providing online and on-premises network expertise for organizations of all sizes throughout the U.S. Progent’s IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts have earned advanced certifications including ISSAP, CISA, and GIAC. Find out more about Progent's certifications.
Progent's Practice Areas for Scottsdale, Arizona Organizations
Progent's veteran roster of certified consultants and technical experts can deliver Scottsdale, Arizona businesses a broad range of online technical guidance and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for network service providers include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Migration
- Microsoft Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Migration
- Active Directory Planning
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP Consulting
- Azure, AWS, Google Cloud Platform
- Remote Network Support
- Teleworker Support Services
- Cisco Infrastructure
- Juniper Networks Technology
- Cisco Routers Experts
- Cybersecurity Consultants
- Disaster Recovery Preparedness
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Outsourcing
- Desktop Tech Support
- Colo Data Center Solutions
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Expertise
- Virtualization Automation
- Hyper-V Planning
- VMware vSphere and vCenter Configuration
- Citrix XenApp Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Expertise
- Smartphone Management
- Apple iPhone Integration
- Android Smartphone Support
- Ransomware Defense
- Data Backup/Restore Consulting
- Cisco IP Voice Phones and Video Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi Access Point Configuration
- WiFi Site Assessments
Contact Progent for Temporary Staff Augmentation for Scottsdale, Arizona Businesses
To find out more details about Progent's temporary staffing services for Scottsdale, Arizona organizations, call
An index of content::
Specialists Work from Home Cloud Integration
Teleworkers Cloud Integration Online Help
Progent can assist small and medium-size organizations to provision their offsite employees with transparent integration with public cloud services.
24 Hour Small Business WAP131 IT Consultant
Small Business WAP500 AP Support and Setup
Cisco's Small Business series of access points are Linux-based units engineered as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified wireless infrastructure consultants offer online or on-premises configuration and troubleshooting services to assist your organization to plan, configure, update, optimize, manage and debug Cisco Small Business wireless AP environments of any scale or architecture.
Network Consultants Dynamics GP/Great Plains
Information Technology Consulting Microsoft Financial Software
Microsoft Dynamics GP 2010 accounting is a comprehensive business management platform that unifies data and processes throughout your business, communicates easily with other applications, and connects employees, clients and suppliers unrestricted by time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver functionality for financials, management reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can help you set up and maintain a robust, protected server and communications environment to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your company exploit the full power of Microsoft Dynamics GP 2010.
Exchange 2007 Support
Consultants Microsoft Exchange
Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2007 migration strategy that avoids network downtime, reduces long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location migrations, Progent has the experience to complete your move rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and design services include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 that are best aligned to your business needs.
UNIX with Windows Consultants
Windows, UNIX, Solaris Professional
If your company runs a UNIX, Linux, or Solaris environment or a mixed-platform IT environment, Progent's CISM and ISSAP-premier consultants can assist your entire organization in a broad array of security topics including security management procedures, security architecture and strategies, connection management products and methodology, applications development security, operations security, hardware security, communications, infrastructure and Internet security, and workplace recovery preparedness. CISA and CISSP stipulate the fundamental competencies and worldwide standards of knowledge that network security professionals are expected to master. These accreditations provide IT management the assurance that consultants who have earned their CISA or CISSP certification have the experience and theory to deliver world-class security management and consulting services.
Information Technology Consulting SharePoint Workspace 2010
Help and Support SharePoint Excel Services
Progent's Microsoft-certified engineers can provide cost-effective online technical support and programming services to help your business to plan, deploy, manage, and troubleshoot SharePoint 2010 environments that can feature web pages able to function as portals, extranets, document management tools, blogs, data marts, business analytics, enterprise-wide search engines, Visio-driven workflows, and other utilities to promote and improve information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's popular office productivity programs like Office Excel, Word, Outlook, and Visio. Progent can assist you to migrate from previous versions of SharePoint or move a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
Immediate Service Desk Management Support Engineer
Call Center Services Online Help
Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all facets of online desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Help Desk services are provided at a substantial discount off Progent's regular desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.
Computer Engineer DoubleTake Carbonite Replication Manager
Support Services Double-Take Backup and Restore
DoubleTake/Carbonite Software offers a selection of tools intended to deliver small and midsize companies a variety of affordable solutions for replicating and recovering vital workloads including Exchange, SQL Server, Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning experts have in-depth experience incorporating DoubleTake/Carbonite technology into small business information systems to achieve a high level of availability and business continuity capability at an affordable cost.
Enterprise Windows 2000 On-site Technical Support
Onsite and Remote Support Network Architecture
For large businesses, Progent can leverage internal network support staffs by providing world-class experience in deploying critical Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the national or global enterprise with branch offices, Progent can act as a transparent nearby extension of enterprise network management. Progent’s enterprise support services include company-wide security, online branch office support, system architecture, Sarbanes Oxley conformance, project management, and top-level service for multiple location network environments powered by Enterprise Windows 2000. Progent can provide field consultants and technicians to assist with a site move or branch move, or a system designer to help with building or using an Internet Data Center or co-location site.
5500 Wireless Controller Network Consultant
Wave 2 Wi-Fi controller IT Consultants
Cisco's Catalyst family of Wi-Fi controllers simplify the management of wireless networks by unifying the provisioning and control of Wi-Fi APs, optimizing Wi-Fi performance by limiting the effect of RF congestion, enhancing wireless uptime with fast auto-failover, and hardening security by identifying cyber threats and filtering network traffic based on user class and location. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's modern wireless controller technology.
Consultant Services Metro Ethernet
Internet Access Technology Professional
Progent offers access to the cost-effective support of remote Internet connectivity consultants to assist your organization to evaluate or update your ISP services so your Internet connectivity solution meets your business requirements. Services provided by Progent include assessment of your existing bandwidth use, vendor and plan comparison and ordering, network provisioning, and managing a smooth move to a different ISP and/or service arrangement. Provisioning can include enhancing existing routers and configuring additional ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol configurations.
Jabber Multiline On-site Technical Support
CCIE Expert Certified Jabber Upgrade Consultant
Progent's Cisco Jabber consultants can provide online or on-premises support to help businesses of any size to design, implement, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers in-depth support for the products, technologies and services that make up building an end-to-end Cisco Jabber collaboration solution including Cisco network devices and management tools, Microsoft Office 365 apps, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP trunking, WiFi systems, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration ecosystem.
Forefront TMG IT Consultants
Technology Consulting Services Forefront TMG Firewall
Forefront Threat Management Gateway 2010 builds on the powerful security technologies of ISA Server and provides a centrally managed Internet gateway that delivers a one-server platform for a variety of security features such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security reporting capabilities, allows customized reports powered by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be operated as a virtual machine to lower expenses and improve availability. Progent's Microsoft-certified engineers can help your company to design and execute pilot and production implementations; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also assist your organization to migrate smoothly to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
On-site Technical Support Microsoft Exchange 2003
Microsoft Exchange Upgrade Specialist
Progent's expert consultants can help you design and implement an efficient in-place Exchange Server 2003 migration strategy that avoids network downtime, simplifies ongoing support demands, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your project rapidly and economically. Progent's Exchange 2003 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Exchange 2003 Server that are best aligned to your business goals.
Microsoft Windows 2008 R2 Online Help
Specialists Microsoft Windows Server 2008 R2
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2008 for your business, develop test programs and rollout plans, install Windows Server 2008 with your IT environment and workload, educate your support staff how to use new management tools, and deliver continuing consulting and troubleshooting via affordable options such as Help Desk support and remote technical assistance.
Windows Server Hyper-V 2016 Private Cloud Computer Consultant
Award Winning Technical Support Hyper-V 2016 Management
Windows Hyper-V 2016 incorporates key features initially designed for and refined on Microsoft Azure, one of the world's biggest public clouds. This pedigree significantly improves the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by enhancing data security, uptime, expandability, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your organization, set up test systems to verify the ability of Hyper-V 2016 to run your vital workloads, design an efficient network architecture for a cloud-centric or hybrid installation, create and execute a smooth upgrade strategy, educate your IT administration and support personnel, and deliver ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you maximum business value.
Solaris Online Computer Specialist
Linux Online Consulting
Progent offers nationwide online technical support and consulting services for companies that run UNIX, Linux, or Solaris networks or whose information systems feature a combination of UNIX/Linux and Microsoft products. Remote IT help provides maximum return for your IT budget by protecting user productivity and limiting the time billed for computer analysis and repair. Sophisticated online access utilities and skilled technicians and consultants combine to enable Progent to handle most network problems without squandering time and expense by traveling to your location. In most of situations your IT problems can be dealt with by telephone or through a combination of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISM certified security specialists to help you with the toughest network issues.
MCSE Expert Certified Contract Development MAS 90
Navision Consultants
Progent can give you access to programmers who can customize your Microsoft Dynamics ERP, MRP, and accounting system applications to suit your specific business requirements. Progent’s Microsoft support experts provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers expert e-Commerce integration support for secure, corporate-wide information sharing as well as interfacing with Customer Relationship Management products.
Emergency Wireless EMail Online Technical Support
Smartphone Computer Consulting
Progent’s consultants provide experience in multiple technologies related to mobile networking including system infrastructure, Activesync, wireless protection, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's Microsoft and Cisco certified consultants can save your company time and expense by using their wireless experience to help you select and integrate mobile networking solutions that fit the needs of your business. Progent can also optimize your IT infrastructure so that wireless data devices work more reliably.
After Hours SCCM 2016 Peer Cache Support and Help
SCCM 2016 Setup and Support
System Center Configuration Manager 2016 automates software deployment across multiple sites, simplifies compliance settings management, keeps track of network assets, protects against company data leakage, performs network health monitoring, allows safe self service, and offers a single control mechanism for administering mixed-OS networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can assist your organization with any facet of planning, installing, using and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.
Apple Logic Training
Urgent Apple Motion Classes
Progent's Apple Mac experts can support the creative aspect of Mac environments by offering consulting services and education in imaging, audio, and motion video. Progent's support professionals offer help in a range of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.
ADSL2+ Engineer
Metro Ethernet Consultant Services
Progent can provide the affordable services of remote Internet connectivity consultants to assist your company to assess or update your Internet services so your Internet connectivity solution aligns with your business needs. Support services available from Progent's engineers include assessment of your existing bandwidth utilization, vendor and service plan analysis and ordering, network provisioning, and overseeing a seamless move to a new carrier and/or service plan. Provisioning can include enhancing current routers and configuring additional ones, implementing firewalls, and upgrading fault-tolerant BGP configurations.
Wave 2 wireless controller IT Consulting
24x7x365 wireless controller Consulting Services
Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the provisioning and control of wireless APs, tuning Wi-Fi performance by limiting the impact of RF congestion, enhancing wireless availability with rapid auto-failover, and strengthening data security by detecting cyber threats and analyzing network traffic based on user class and location. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi environment or implement a smooth migration to Cisco's latest Wi-Fi controller technology.
NetDocuments Migration Consultancy
NetDocs and Android Professional
NetDocuments (NetDocs) is a leading cloud-based document management system built for law practices. Progent offers online guidance from NetDocuments consultants who can help your law firm to design, deploy, administer, optimize, or debug a document management system (DMS) solution based on NetDocs.
Dynamics GP/Great Plains Computer Consultant
Technology Consulting Services Microsoft Financial Software
Microsoft Dynamics GP allows you to expand and control your company more efficiently by offering deep availability of strategic information and a rapid return on investment. Dynamics GP offers important productivity benefits including its ability to extend the reach of your organization, handle your financials, automate financial processes, standardize procedures across your business, refine inventory control, enhance order accuracy, grow revenue and minimize lead-time, and increase free cash flow. Progent can help you set up and manage a robust, secure server and communications infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains consultants to make sure you derive all the benefits of your Microsoft Dynamics GP software.
Microsoft Windows 2000 Remote Technical Support
Windows 2000 Information Technology Consulting
Progent's certified Windows 2000 consultants can help you optimize the functionality of your current Windows 2000 Servers and can streamline system administration, offer tech support and repair, and strengthen security. Progent can also help you design, justify, and execute a plan to upgrade from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in designing pilot programs to eliminate the obstacles involved with migrating to Windows 2003 Server by uncovering possible hardware and application compatibility problems.
24-Hour Specialist Lync Server 2013 Mobility Services
Lync Server 2013 Consultant
Lync 2013, renamed Skype for Business, enables organizations of any size to build a manageable and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with instant messaging, presence, web conferencing with app sharing and whiteboard, and both IP and PSTN telephony across a broad assortment of stationary PCs and mobile clients. Progent's certified Lync Server 2013 experts and network integrators can assist your company to evaluate the advantages of Lync Server 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or hybrid model suitable for your present and long-term plans, implement Lync 2013 in a way that expedites your ROI, and provide custom online and on-premises training to your management staff and users. Progent has in-depth expertise in critical components of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist you to combine Lync Server 2013 with popular Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.
Telecommuter Endpoint Management Professional
Offsite Workforce Endpoint Management Computer Engineer
Progent can assist small and mid-size organizations to configure centralized remote endpoint management and monitoring tools for maintaining endpoint devices operated by teleworkers.
CCIE Certified Consultants Aironet 4800 Access Point
CCNP Certified Aironet Technical Consultant
Progent's Cisco CCIE wireless network infrastructure consultants can provide online or on-premises configuration and debugging services to assist you to design, configure, update, optimize, administer and debug Aironet Wi-Fi AP deployments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi environment with your wired network and cloud-based resources to create an enterprise-wide connectivity solution that is easy to manage and expand. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet wireless APs to accommodate your unique office design, building structure, and expected workloads.
Cisco RADIUS Security Information Technology Consulting
Help and Support VPN
Cisco's security and offsite connectivity technology for small to medium sized businesses offer a full range of easy-to-administer security hardware and software to help safeguard your wired and wireless network infrastructure. Cisco's VPN product family includes routers, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that align best with your business goals.
24x7x365 Microsoft Windows Server 2012R2 Server Manager Computer Consultant
Windows Server 2012 R2 Virtual Fibre Channel IT Consultant
Progent's certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your organization, develop pilot systems and rollout plans, optimize your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support team, create a corporate-wide security strategy, streamline network administration, help with creating applications, and generate and test a DR/BC plan.
Largest Consultants Microsoft Small Business Server
Microsoft SBS 2003 Online Help
Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the foundation for a feature-rich but easy-to-manage information. The IT demands of the Microsoft .NET components bundled with Small Business Server 2011 requires a computer support expert with real-world experience designing and building cohesive, end-to-end business technology solutions. Progent's Microsoft Small Business Server consultants have an average of over a decade of experience supporting computer systems founded on Microsoft products. This experience assures you results in deploying, managing, and troubleshooting IT solutions that incorporate the SBS Server package of servers and productivity software.
Juniper Firewalls Firewall Configure
Security Group Juniper NetScreen 5200 Firewall
Progent's Juniper-certified NetScreen engineer can assist your company to configure and optimize NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to the latest Juniper products, and repair network infrastructure problems in Juniper-only or mixed-vendor systems.
