Besides providing rapid access to guidance from high-level network professionals and subject matter experts (SBEs) to assist Parsippany, New Jersey organizations with specific IT problems or strategic projects, Progent offers temporary staffing to deal with more broadly defined assistance such as PC support, network administration, and Call Center services. Short-term staffing makes it possible for organizations to deal with planned or unexpected increases in demand for IT personnel, which may result from situations like company mergers, data center moves, technology migration, business process changes like work-from-home, disaster recovery, seasonal variations, or new regulations. Short-term IT staff augmentation can also fill gaps resulting from the loss of full-time IT personnel because of vacations, health issues, termination, etc.
Advantages of Progent's Temporary IT Staffing Program
Progent's short-term staffing services give organizations the versatility to respond to surges in requirements for IT personnel without dealing with the expense and delays that come with reviewing and recruiting reliable IT personnel and without the risk of adding to your permanent head count.
Key features of Progent's short-term staffing services include:
Progent's Shared Help Desk Program
- Fast availability of seasoned network professionals
- Simple engagement, cessation, and resumption of services
- Transparent augmentation of your in-house IT team
- Comprehensive reporting of all services performed
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved promptly
- Close relationship with a world-class, full-service resource for IT expertise
Progent's shared Help Desk service is a proven on-going staff expansion alternative that allows IT organizations to share the responsibilities of Call Center support transparently between their in-house network personnel and Progent's nationwide pool of technical support experts. Working as a transparent supplement of your in-house Help Desk, Progent's co-managed Help Desk Call Center program is a joint service solution based on by the industry's leading group PSA platform for streamlining, service requests, ticketing, assigning responsibility, tracking progress, and generating documentation.
Why Choose Progent?
Progent has 20 years of experience delivering online and on-premises network services for organizations throughout the U.S. Progentís engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants have earned top certifications including CISSP, CISA, and GIAC. Find out more details about Progent's technology certifications.
Progent's Areas of Expertise for Parsippany, New Jersey Organizations
Progent's seasoned roster of certified consultants and technical experts offers Parsippany, New Jersey companies a wide array of remote technical guidance and debugging services. Areas of expertise offered under Progent's reseller program for network service providers include:
Contact Progent for Temporary Staffing Services for Parsippany, New Jersey Businesses
To find out more details about Progent's short-term supplemental staffing services for Parsippany, New Jersey organizations, call 800-993-9400 or visit Contact Progent.