Besides providing rapid contact with top-tier network consultants and subject matter experts (SBEs) to help Stockton, California organizations to resolve discrete technical issues or strategic initiatives, Progent offers short-term staffing to deliver more generalized assistance such as desktop support, IT administration, and Call Center response. On-demand staffing makes it possible for businesses to deal with expected or surprise surges in the need for network services, which may result from situations such as company mergers, site moves, technology migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or new regulations. Temporary staffing can also cover voids left by the loss of in-house IT personnel because of scheduled vacations, illness, resignation, or other reasons.
Advantages of Progent's Temporary Staffing Services
Progent's temporary staffing services offer organizations the ability to react to increases in requirements for IT services without being saddled with the expense and hassle that come with reviewing and recruiting reliable technical personnel and without the risk of increasing your permanent head count.
Key aspects of Progent's temporary staff augmentation services include:
Progent's Co-managed Center Service
- Rapid access to proven IT pros
- Easy engagement, cessation, and re-engagement of services
- Transparent extension of your full-time IT staff
- Full reporting of services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
- Strong relationship with a top-level, full-spectrum source for IT support
Progent's co-managed Help Desk Call Center program is a proven flexible staff augmentation alternative that enables IT groups to divide the work of Call Center support seamlessly between their internal IT staff and Progent's extensive team of IT support experts. Working as a seamless supplement of your in-house Help Desk, Progent's shared Help Desk program is a joint support solution based on by the industry's leading shared professional services tool for managing, service requests, ticketing, assigning ownership, monitoring progress, and producing management reports.
Why Choose Progent?
Progent has 20 years of experience providing online and on-premises network services for organizations of all sizes throughout the U.S. Progentís IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity experts hold advanced certifications including CISSP, CISA, and CRISC. Find out more details about Progent's industry certifications.
Progent's Areas of Expertise for Stockton, California Companies
Progent's veteran team of certified consultants and technical experts can deliver Stockton, California organizations a broad array of online consulting and troubleshooting services. Practice areas offered under Progent's reseller program for IT service firms include:
Contact Progent for Temporary Staff Augmentation for Stockton, California Companies
To find out more about Progent's temporary staff augmentation services for Stockton, California organizations, call 800-993-9400 or visit Contact Progent.