Besides providing rapid contact with high-level network consultants and subject matter experts (SBEs) to help Stamford, Connecticut companies with specific IT problems or strategic initiatives, Progent can provide short-term staffing to deal with more broadly defined services such as PC help, network administration, and Help Desk response. Short-term staffing makes it possible for businesses to deal with planned or unexpected surges in the need for IT services, which may result from situations such as company mergers, site relocation, technology migration, business process changes like work-from-home, disaster recovery, busy seasons, or new regulations. Short-term staffing can also fill voids caused by the loss of in-house IT personnel because of scheduled vacations, illness, resignation, or other reasons.
Benefits of Progent's Temporary Staff Augmentation Services
Progent's short-term supplemental staffing services give organizations the versatility to respond to increases in demand for network services without dealing with the costs and hassle that come with reviewing and recruiting appropriate IT help and without the burden of increasing your full-time staff size.
Key features of Progent's short-term supplemental staffing services include:
Progent's Co-managed Center Service
- Rapid access to proven network pros
- Easy initiation, termination, and re-engagement of services
- Transparent extension of your in-house network support staff
- Full reporting of services performed
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled promptly
- Close relationship with a top-level, full-spectrum resource for IT expertise
Progent's co-managed Help Desk service is a specialized on-going staff augmentation alternative that enables IT organizations to share the responsibilities of Help Desk Call Center support seamlessly between their in-house network staff and Progent's extensive team of IT support experts. Working as a seamless supplement of your full-time Help Desk, Progent's co-managed Help Desk Call Center service is a joint support solution based on by the industry's leading shared professional services (PSA) platform for streamlining, service calls, generating tickets, assigning responsibility, tracking responses, and producing management reports.
Why Choose Progent?
Progent has 20 years of experience delivering online and onsite IT expertise for businesses of all sizes throughout the United States. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts have earned advanced certifications including ISSAP, CISA, and CRISC. Learn more about Progent's industry certifications.
Progent's Areas of Expertise for Stamford, Connecticut Organizations
Progent's nationwide team of certified consultants and technical experts can deliver Stamford, Connecticut organizations a wide array of remote technical guidance and troubleshooting expertise. Practice areas offered under Progent's reseller program for IT service organizations include:
Contact Progent for Short-Term IT Staffing for Stamford, Connecticut Companies
To find out more about Progent's temporary staff augmentation services for Stamford, Connecticut businesses, call 800-993-9400 or visit Contact Progent.