Besides offering fast access to top-tier IT consultants and subject matter experts (SBEs) to help Stamford, Connecticut businesses with discrete IT issues or longer-term projects, Progent can provide short-term staffing to deal with more generalized assistance such as desktop help, IT administration, and Help Desk response. Temporary staffing makes it possible for businesses to respond to planned or unplanned peaks in demand for IT personnel, which may result from situations such as company mergers, site moves, platform migration, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory changes. Temporary staffing can also cover voids left by the absence of full-time IT personnel due to vacations, illness, resignation, etc.
Benefits of Progent's Short-Term IT Staffing Program
Progent's temporary supplemental staffing services give organizations the flexibility to respond to surges in demand for network personnel without dealing with the costs and delays that come with vetting and recruiting appropriate technical help and without the risk of adding to your in-house staff size.
Important features of Progent's short-term staff augmentation services include:
Progent's Co-managed Help Desk Call Center Service
- Fast access to proven IT pros
- Easy initiation, termination, and re-engagement of services
- Transparent extension of your in-house IT team
- Comprehensive documentation of services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved promptly
- Strong working relationship with a top-level, full-spectrum resource for network expertise
Progent's shared Help Desk service is a proven flexible staff expansion alternative that enables IT groups to divide the work of Help Desk support transparently between their full-time IT personnel and Progent's extensive team of technical support experts. Working as a transparent supplement of your full-time Call Center, Progent's co-managed Call Center service is a collaborative service alternative powered by the leading group professional services (PSA) platform for managing, service requests, generating tickets, assigning ownership, tracking progress, and generating documentation.
Why Choose Progent?
Progent has two decades of background delivering remote and onsite network services for organizations of all sizes throughout the United States. Progentís engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts have earned top certifications including ISSAP, CISM, and GIAC. Find out more details about Progent's certifications.
Progent's Practice Areas for Stamford, Connecticut Organizations
Progent's nationwide team of certified consultants can provide Stamford, Connecticut companies a broad range of online technical guidance and debugging expertise. Practice areas covered under Progent's reseller program for network service providers include:
Contact Progent for Temporary Staffing Services for Stamford, Connecticut Businesses
To find out more about Progent's short-term staff augmentation services for Stamford, Connecticut businesses, call 800-993-9400 or visit Contact Progent.