Besides providing rapid access to top-tier network consultants and subject matter experts (SBEs) to assist Uniondale, New York companies to resolve specific IT problems or longer-term projects, Progent can provide temporary staff augmentation to deal with more generalized services like PC help, IT management, and Help Desk response. On-demand staffing makes it possible for businesses to respond to planned or surprise peaks in demand for network services, which may result from scenarios like company mergers, site relocation, platform upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory changes. Temporary supplemental staffing can also fill voids caused by the loss of full-time staff members due to vacations, health issues, termination, or other reasons.
Advantages of Progent's Temporary IT Staffing Services
Progent's short-term supplemental staffing services offer businesses the versatility to react to increases in demand for network personnel without dealing with the expense and hassle that come with reviewing and hiring appropriate IT help and without the burden of adding to your permanent staff size.
Key features of Progent's temporary staff augmentation services include:
Progent's Co-managed Center Program
- Rapid availability of proven network professionals
- Simple engagement, termination, and re-engagement of services
- Seamless extension of your in-house IT staff
- Comprehensive reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved promptly
- Close relationship with a top-level, full-service source for network expertise
Progent's co-managed Help Desk service is a specialized on-going staff expansion option that enables IT groups to share the work of Help Desk Call Center support transparently between their in-house IT personnel and Progent's nationwide pool of IT support specialists. Working as a transparent supplement of your in-house Help Desk, Progent's co-managed Help Desk program is a collaborative support solution based on by the leading group professional services tool for managing, service calls, generating tickets, assigning ownership, tracking progress, and generating documentation.
Why Choose Progent?
Progent has two decades of background providing online and onsite IT services for organizations of all sizes throughout the U.S. Progentís IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance consultants hold top certifications including CISSP-ISSAP, CISA, and CRISC. Learn more about Progent's certifications.
Progent's Practice Areas for Uniondale, New York Organizations
Progent's seasoned team of certified consultants and technical experts can provide Uniondale, New York businesses a wide array of online technical guidance and troubleshooting expertise. Practice areas covered under Progent's reseller program for IT service organizations include:
Contact Progent for Short-Term Staff Augmentation for Uniondale, New York Businesses
To find out more details about Progent's temporary staffing services for Uniondale, New York companies, call 800-993-9400 or visit Contact Progent.