In addition to providing fast contact with high-level IT consultants and subject matter experts to assist Uniondale, New York organizations to resolve specific IT problems or strategic projects, Progent can provide temporary staffing to deliver more generalized services such as desktop help, network management, and Help Desk services. On-demand staffing makes it possible for businesses to respond to expected or unexpected peaks in the need for IT services, which may be caused by scenarios such as company mergers, data center moves, platform migration, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or new compliance requirements. Temporary IT staff augmentation can also cover voids resulting from the absence of in-house staff members because of scheduled vacations, health issues, resignation, etc.
Benefits of Progent's Short-Term Staff Augmentation Services
Progent's temporary staffing services give businesses the flexibility to respond to increases in demand for IT personnel without dealing with the expense and hassle associated with identifying and recruiting professional technical personnel and without the burden of increasing your permanent head count.
Key features of Progent's temporary staff augmentation services include:
Progent's Shared Help Desk Call Center Program
- Fast availability of seasoned IT professionals
- Easy initiation, cessation, and resumption of services
- Transparent augmentation of your full-time IT team
- Comprehensive documentation of all services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
- Close relationship with a top-level, full-spectrum resource for network support
Progent's co-managed Call Center service is a specialized flexible staff expansion alternative that allows IT organizations to divide the work of Help Desk Call Center support seamlessly between their internal IT personnel and Progent's nationwide team of technical support specialists. Working as a transparent supplement of your full-time Help Desk, Progent's co-managed Help Desk service is a joint support solution powered by the leading shared professional services platform for streamlining, service calls, generating tickets, assigning ownership, tracking responses, and producing management reports.
Why Choose Progent?
Progent has 20 years of experience delivering online and on-premises IT expertise for organizations of all sizes throughout the U.S. Progentís engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including CISSP, CISM, and CRISC. Find out more about Progent's industry certifications.
Progent's Practice Areas for Uniondale, New York Organizations
Progent's veteran roster of certified consultants can provide Uniondale, New York businesses a broad array of remote technical guidance and debugging expertise. Practice areas offered under Progent's reseller program for IT service firms include:
Contact Progent for Temporary Staffing Services for Uniondale, New York Organizations
To learn more about Progent's temporary staff augmentation services for Uniondale, New York organizations, call 800-993-9400 or visit Contact Progent.