Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile smartphones were at one time one of the most successful products for achieving location-independent connectivity to email, calendars, web-based programs, and other vital business data. Progent can provide Shreveport, Louisiana businesses the services of BlackBerry-premier professionals who can assist businesses to manage existing BlackBerry environments or transition efficiently to a modern smartphone platform.

As the complexity of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has become the norm for companies of any size, effective integration and maintenance of RIM BlackBerry solutions has grown more challenging. To handle areas such as security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small businesses frequently turn to outside support firms who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry environments economically and efficiently, doing away with the requirement for an in-house BlackBerry solutions specialist and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's proven online service delivery capabilities, provides small companies an affordable alternative for integrating BlackBerry technology productively into their business information network.

Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and email infrastructure work efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft software, configure streamlined management utilities so you can monitor and support BlackBerry devices throughout your business, define security policies that are right for your company, customize wireless software, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered quickly and safely.

Consulting Services for BlackBerry BES Server
RIM's advanced solution for managing big groups of BlackBerry devices is the BlackBerry BES Server. This sophisticated software allows Exchange, Lotus, or Novell GroupWise clients to send and receive emails that are encrypted during wireless transit to ensure optimum security. BlackBerry Enterprise Server also streamlines a wide selection of key management tasks that span from BlackBerry deployment and upgrades to mobile security and fault tolerance.

RIM BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-certified engineers can assist you to use BlackBerry BES Server to do routine tasks like:

  • Deploy and manage applications
  • Plan device, application, and policy updates
  • Update BlackBerry smartphone firmware remotely
  • Manage user configurations with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-premier consultants can also assist your company to utilize BlackBerry BES Server to perform important procedures not available with the less advanced BES Server Express. These procedures include:

  • Install and manage BES Server's fault-tolerant architecture using VMware
  • Deploy BlackBerry devices remotely
  • Establish specialized administration roles
  • Automatically track and report on the overall health of your BlackBerry system

Progent's Online BlackBerry-premier Support is Quick and Affordable
For businesses in Shreveport, Louisiana who want quick and affordable help from an authorized BlackBerry support professional, Progent delivers efficient remote assistance from a veteran network support team who have provided IT solutions to organizations in every state in the United States. (See Progent's client testimonials.)

Online support eliminates travel expense and enables specialists to fix problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry solutions and can provide expert support in areas including fixing synchronization issues, setting up BlackBerry BES Server, and creating a protected, high-availability system infrastructure for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry-certified engineer offers expertise in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to install and delete BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System and IM, deploy push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, troubleshoot, and produce documentation for a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and network needs assessment, system architecture, installation strategy and implementation, performance tuning, design of a high-availability architecture, information backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to create a mobile wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry Enterprise Server, help you to decide which management approach and hardware products match your requirements, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices concerning alternatives for software versions, server hardware and mass storage, network architecture, and application set up.

To maximize system security, Progent's BlackBerry expert can assist you to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security specialists to run company-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry solution.

Call or Email Progent for Help from a BlackBerry-Qualified Expert
To get in touch with Progent about engineering assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.