Consulting and Technical Support for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most popular products for maintaining mobile access to email, scheduling, web-based programs, and other critical business data. Progent can provide Shreveport, Louisiana companies the services of BlackBerry-certified experts who can assist organizations to manage existing BlackBerry environments or migrate efficiently to a current mobile solution.

As the sophistication of small company IT technology has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for organizations regardless of size, effective deployment and maintenance of RIM BlackBerry solutions has become increasingly challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small businesses frequently turn to external support professionals who specialize in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to plan, administer, and repair BlackBerry solutions affordably and efficiently, dispensing with the requirement for an in-house BlackBerry technology specialist and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, coupled with Progent's efficient remote support capabilities, provides small companies an economical solution for integrating BlackBerry products seamlessly into their IT network.

Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to track and control BlackBerry devices across your business, define security policies that are right for your company, customize wireless software, and ensure that your network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered quickly and thoroughly.

Integration Support for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) simplifies administration and support of RIM BlackBerry wireless handsets, offering a centralized platform for controlling critical tasks such as device deployment, upgrades, and retirement and offering a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server supports seamless integration between Exchange, Groupwise, or Domino messaging platforms and BlackBerry handsets and supports wireless synchronization.

RIM BlackBerry Enterprise Server Integration Help

BES Server features a variety of data protection options starting with automatic data encryption of information sent between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BES Server also allows great versatility in adjusting levels of security to meet the specific requirements of your company's environment. Progent's BlackBerry authorized consultants can help your company to select powerful security features and activate them remotely. Samples of these over-the-air selectable security settings include:

  • Disable a BlackBerry device
  • Wipe information from a misplaced or stolen device
  • Disable Bluetooth functionality
  • Activate built-in protection against malware

BES Server also provides versatility in selecting ways to prevent users from loading or running unsecure or prohibited applications. Progent can help you to choose protective processes like:

  • Specify precisely what applications are allowed on the device
  • Block external programs from allocating non-volatile memory on the BlackBerry smartphone
  • Determine which functions third-party programs can access on the BlackBerry device
  • Limit the kinds of access external software running on the smartphone can establish
  • Prevent all third-party programs from being loaded or executed on the BlackBerry smartphone

Progent's Online BlackBerry-certified Technical Support is Fast and Economical
For companies in Shreveport, Louisiana who need fast and affordable help from a certified RIM BlackBerry support professional, Progent provides efficient remote help from a seasoned network support team who have delivered network solutions to companies in every state in the country. (Refer to Progent's client testimonials.)

Online consulting services avoids travel expense and enables specialists to resolve problems rapidly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and can provide professional support in fields including troubleshooting synchronization problems, configuring BlackBerry BES Server, and designing a protected, fault-tolerant network architecture for BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can help your company to perform basic technical operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, modifying user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified experts can in addition help your company to troubleshoot a wide array of problems associated with synchronization, device detection, messaging reconciliation, web browsing, wireless connections, Instant Messaging, desktop software configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote help for small business IT networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless technical support expenses low and, by handling issues quickly, optimizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, repair, and document a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology requirements assessment, solution design, deployment planning and execution, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to design a wireless system that meets your information technology budget and supports your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry Enterprise Server, help your organization to determine which management approach and equipment match your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices about options for software editions, processors and mass storage, network topology, and application configuration.

To maximize network security, Progent's BlackBerry-certified consultant can help your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security specialists to run network-wide security vulnerability and compliance validation and suggest improvements to support your BlackBerry environment.

Contact Progent to Get Help from a BlackBerry-Certified Specialist
In order to ask Progent about technical support for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.