Consulting and Technical Support for BlackBerry Environments
BlackBerry ConsultantsBlackBerry mobile PDAs were at one time among the most successful products for maintaining location-independent access to messaging, scheduling, web applications, and other vital business information. Progent offers Shreveport, Louisiana businesses the expertise of BlackBerry-premier experts who can help companies to manage their BlackBerry environments or transition efficiently to a more popular mobile solution.

As the sophistication of small company networks has expanded, and as the need for world-class protection, dependability, and disaster recovery has become the norm for businesses of all sizes, effective integration and support of RIM BlackBerry solutions has grown more challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small organizations often resort to external support firms who specialize in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the need for an internal BlackBerry solutions expert and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online service delivery model, provides small companies an economical solution for incorporating BlackBerry products seamlessly into their information system.

Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can monitor and control BlackBerry smartphones throughout your business, define security policies that make sense for your company, customize wireless applications, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered quickly and safely.

Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.

Onsite IT Consulting
Progent locations in Louisiana State

City Address Phone Link
Baton Rouge Executive Offices of Baton Rouge, 804 Main Street
Baton Rouge, LA 70802
United States
(225) 532-4100 Baton Rouge Network Support Services
New Orleans 1340 Poydras Street, Suite 1770
New Orleans, LA 70112
United States
(504) 684-2333 New Orleans Network Support Services
Shreveport 401 Market St
Shreveport, LA 71101
United States
(318) 693-1900 Shreveport Network Support Services


BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry Enterprise Server (BES) gives companies a centralized and safe source for incorporating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry BES Server enables mobile BlackBerry clients to connect to Microsoft Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to achieve data consistency for collaborative programs like calendars, address books, tasks, notes, and specialized business programs. Due to BlackBerry Enterprise Server support for Microsoft Exchange, mobile workers with BlackBerry smartphones have effortless connectivity with Exchange messages as well as to IM-enabled software via Microsoft Live Communications Server and Microsoft Lync Server support.

BlackBerry BES Server Support Services

Progent's BlackBerry-premier engineers can assist you to plan, configure, and support BlackBerry BES Server so that you optimize the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and lower the expense of supporting a mobile workforce.

How Progent Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to designing mobile workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can help you to perform common support operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters and auto-signature, editing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified experts can also help you to troubleshoot a broad array of issues concerning synchronization, device detection, email consistency, web browsing, mobile connections, IM, PC software installation, and Desktop Redirector.

As a leader in providing nationwide online technical assistance for small business IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry support expenses low and, by solving issues promptly, optimizes the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks including troubleshooting enterprise activation issues, registering and removing BlackBerry device clients, setting activation passwords, implementing wireless software installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry consultants can also assist you to use administration tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help your company to select and install appropriate security configurations.

Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange architecture for working smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Microsoft Exchange.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Consultant
To contact Progent about engineering expertise for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.



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    Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of ISA Server and provides a easily managed web gateway that delivers a one-server platform for a variety of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network control, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security logging and reporting capabilities, permits custom reports generated by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual machine to cut costs and improve availability. Progent's Microsoft-certified consultants can assist you to design and execute test and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint; install Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent's consultants can also help you to upgrade smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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    By using virtual servers, businesses can run multiple virtual machines on one actual server. Virtualization technology enables IT organizations to enjoy all the advantages of server isolation, while avoiding the expense associated with purchasing extra server equipment. Virtualization is also the enabling technology behind private clouds, which provide important advantages such as lowering the costs of capital equipment, datacenter facilities, and administration while improving information security, network availability, and disaster recovery. Other important server management options include network monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's certified server management specialists can assist you in all areas of server virtualization and administration to enable your company to cut expenses and save time.

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    Exchange Server 2013 includes major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important new features plus a redesigned structure. These improvements favorably impact vital areas including ease of administration, high availability (HA), security, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you understand the possible advantages of upgrading to Exchange 2013, create an efficient test and rollout plan, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent also offers ongoing online support and management services for Microsoft Exchange 2013.

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