Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most successful products for achieving anytime-anywhere connectivity to email, scheduling, web-based programs, and other critical business information. Progent offers Shreveport, Louisiana companies support from BlackBerry-premier consultants who can help businesses to maintain their BlackBerry deployments or transition efficiently to a modern mobile platform.
As the sophistication of small business networks has increased, and as the need for enterprise-class security, reliability, and disaster recovery has become the norm for companies regardless of size, effective integration and maintenance of RIM BlackBerry solutions has become more challenging. To address issues like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small businesses frequently resort to outside support professionals who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to design, administer, and repair BlackBerry environments affordably and efficiently, doing away with the necessity for an in-house BlackBerry solutions expert and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, coupled with Progent's proven online service delivery capabilities, provides small businesses an affordable solution for incorporating BlackBerry technology productively into their information system.
Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, set up easy-to-use management utilities to enable you to monitor and control BlackBerry devices throughout your business, define security policies that are right for your business, customize wireless software, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be restored quickly and safely.
Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.
Progent locations in Louisiana State
Consulting and Technical Support Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines administration and support of RIM BlackBerry wireless handsets, providing a single platform for controlling key tasks such as smartphone deployment, upgrades, and deactivation while also offering a solid foundation for data protection and fault tolerance. BlackBerry BES Server supports transparent communication between Microsoft Exchange, Novell GroupWise, or IBM Lotus Domino email platforms and BlackBerry users and supports over-the-air synchronization.
BES Server features a wealth of data protection options starting with automatic encryption of information transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BES Server also permits excellent flexibility in adjusting degrees of security to meet the special needs of your environment. Progent's BlackBerry certified consultants can assist your company to choose advanced security features and activate them wirelessly. Examples of these wirelessly selectable security settings are:
- Disable a BlackBerry device
- Erase data from a missing or stolen device
- Disable Bluetooth
- Activate built-in defenses against malicious attacks
BlackBerry Enterprise Server also offers flexibility in determining mechanisms to prevent mobile users from loading or running unsecure or unauthorized programs. Progent can assist you to select protective processes like:
- List exactly what applications are allowed on the device
- Prevent third-party software from allocating persistent memory on the device
- Determine what resources third-party applications can access on the BlackBerry device
- Limit the kinds of connections third-party software running on the BlackBerry smartphone can initialize
- Prevent all external programs from being installed or executed on the BlackBerry device
Progent's Remote BlackBerry-certified Technical Support is Quick and Economical
For companies in Shreveport, Louisiana who require fast and economical access to a qualified RIM BlackBerry support professional, Progent delivers effective online help from a veteran support team who have delivered network solutions to organizations in every state in the U.S. (Refer to Progent's customer testimonials.)
Online support avoids travel costs and allows consultants to resolve problems quickly, so you reduce lost productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry solutions and can provide professional help in areas such as resolving synchronization problems, configuring BlackBerry BES Server, and designing a secure, fault-tolerant system infrastructure for BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters, editing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company email solution. Progent's seasoned service professionals can also help your company to troubleshoot a broad array of issues concerning synchronization, handset detection, messaging consistency, web browsing, mobile connections, Instant Messaging, workstation software installation, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide remote help for small company IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support costs at a minimum and, by resolving issues quickly, improves the efficiency of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry engineer has expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to add and delete BlackBerry device users on Exchange and Windows Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement access control lists, manage Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, repair, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network needs analysis, system design, deployment strategy and implementation, performance tuning, configuration of a high-availability architecture, data backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a mobile wireless environment that meets your IT budget and supports your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, assist you to determine which management model and hardware products match your needs, and analyze your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices concerning options for software versions, processors and storage, network design, and application configuration.
To optimize network security, Progent's BlackBerry consultant can help your company to choose and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to perform company-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry solution.
Call or Email Progent for Support from a RIM BlackBerry-Certified Consultant
To get in touch with Progent about technical help for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.