For businesses of any size in Shreveport Louisiana, Progent offers easy, fast, and economical access to CCIE-Certified network experts. CCIEs are top-level networking engineers who earn this prestigious certification only after rigorous examinations by Cisco. CCIEs can tackle the most complicated issues associated with network interfacing, troubleshooting, and optimization. Progentís CCIEs operate directly with Cisco's in-house engineers in identifying anomalies with Cisco IOS or Cisco NX-OS utilities and developing workarounds or receiving software patches to fix problems. A Cisco CCIE knows how to detect the source of computer network difficulties stemming from network appliances or software.

Progent can provide fast and affordable online access to a CCIE specialist so that your company has the opportunity to obtain timely help for complicated network issues that are impacting productivity but are outside the scope of your local network support resources. Progent's Cisco CCIE-Certified support professionals can access your system via advanced remote support tools in order to provide fast and efficient diagnosis and remediation of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or national Internet providers, and so their help is not easily available to the general public. Progent is one of the few support organizations to make CCIEs accessible to support small and mid-size businesses. Also, Progent can provide quick access to a CCIE remotely so you can get timely support for urgent network issues that are reducing business productivity. To learn how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, visit remote network assistance.

Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.

Onsite IT Consulting
Progent locations in Louisiana State

City Address Phone Link
Baton Rouge Executive Offices of Baton Rouge, 804 Main Street
Baton Rouge, LA 70802
United States
(225) 532-4100 Baton Rouge Network Support Services
New Orleans 1340 Poydras Street, Suite 1770
New Orleans, LA 70112
United States
(504) 684-2333 New Orleans Network Support Services
Shreveport 401 Market St
Shreveport, LA 71101
United States
(318) 693-1900 Shreveport Network Support Services


Progent has one of the largest groups of Cisco-premier CCIE engineers of any independent consulting firm in the United States. As a result, Progent offers world-class expertise in delivering connectivity solutions based on Cisco products. Since Progent is also a Microsoft Certified Partner and provides professional application help for a broad array of business applications, Progent can deliver end-to-end information technology solutions that optimize the strategic value of your information system.

CCIEs represent an excellent value because their depth of expertise enables them to fix the most complex problems quickly. In many cases, less seasoned consultants can spend many hours or days wrestling with a task that an experienced CCIE can solve in just a few minutes. The majority of Progent CCIEs are not only experienced with Cisco networking solutions, but have a variety of recognized technical credentials including Microsoft MCSE, and an important network protection certification such as CISSP or CISA. This permits Progent to offer comprehensive solutions that address a broad range of technologies without incurring needless expenses and delays orchestrating multiple specialists.

To learn more details about Progent's professional support services for Cisco technology, select a topic:

Other Consulting Expertise Available from Progent
Progent can also provide a broad selection of consulting expertise in critical areas to help businesses to turn Cisco infrastructure products into a cohesive IT system that delivers competitive advantage. Some of the services available from Progent's experts are project management expertise, VMware vSphere deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX virtual network architecture and management, Windows Server 2019 migration services, Windows 2016 hybrid cloud solutions, Windows Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 support, security compliance scanning, DBA and application expertise, and part-time CIO consulting services.

Progent can also help your IT team you to plan, deploy, administer and repair enterprise hybrid cloud solutions that include physical and cloud-based infrastructure and that use Cisco technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)

By offering an efficient one-stop source for network generalists and application experts, Progent is able to tailor fast, affordable, and thorough information technology solutions that align with the unique requirements of companies in Shreveport Louisiana.



An index of content::

  • 24-7 Specialist Wave 2 Wi-Fi controller WLAN controller Remote Consulting

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    Forefront Threat Management Gateway 2010 builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and provides a centrally administered web gateway that delivers a single-server platform for an array of security features including an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security logging and reporting features, allows custom reports powered by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual server to cut costs and enhance availability. Progent's Microsoft consultants can help you to plan and carry out test and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also help you to upgrade economically to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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    Progent's certified information technology experts can provide Windows Server 2016 integration consulting services to help organizations of all sizes to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can assist your company to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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    Progent offers expert help for every phase of your Microsoft Exchange 2010 upgrade with services that include end-to-end project management services, site prep, project design and documentation, cost estimates of new software and hardware needed, suggested sourcing, system verification at client location or at Progent's testing facility, setting up temporary coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the old system, and training for client's IT group and end users.

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    Progent has been providing SharePoint consulting services since the initial product was released more than a decade ago, and Progent has the breadth and depth of IT know-how to assist organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that add substantial business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; determine whether an on-premises, online or hybrid deployment is most sensible for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can help in specific tasks associated with your SharePoint 2013 deployment.

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    Progent's Microsoft consultants can provide in-depth support in deploying, operating and troubleshooting any edition of Microsoft Project Server and can provide a broad range of cost-effective online support services based on proven best practices to assist businesses of all sizes to get all the advantages of this powerful platform. Consulting support offered by Progent include system design, software configuration and upgrades, strategies for safe file and status sharing among local and offsite users, network optimization, and specialized online training classes.

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    Citrix offers a comprehensive family of products that provide enterprise-grade manageability, expandability, and responsiveness for server virtualization and for server-based distribution of Windows desktops and applications. For managing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist you to assess the business advantages of Citrix virtualization products and help you plan, validate, implement, optimize, and support Citrix solutions.

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    Small to middle size companies can now enjoy all the advantages of System Center Operations Manager and also have quick access to Progentís Microsoft and Cisco certified network support experts. With Progent's affordably priced network service packages, mid-size businesses can choose a basic co-sourcing package based on Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager to provide small and midsize company networks world-class availability, security and performance.

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    Progent's Juniper-certified network engineer can help your company to design and implement Juniper Firewall/VPN platforms, enhance and support your infrastructure, and migrate efficiently from discontinued devices to the latest releases. Progent's Junos OS engineers can provide support for Juniper's premier network control software to enable your business to simplify the management and improve the protection of your Juniper VPN appliances and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help you manage environments that incorporate a mix of Juniper's OS platforms.

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    E-Mail Guard is Progent's affordable anti-spam and virus defense solution that gives small companies world-class defense from spam, viruses, directory harvesting, and other types of email-borne assaults on IT systems. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated suite of web-managed spam filtering and virus protection services that defuse email attacks before they are able to penetrate the company firewall. Perimeter Manager also allows administrators monitor and manage their e-mail systems, regardless of server platform, hardware type, or data center location.

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    Progentís Microsoft-certified experts offer businesses of all sizes consulting, troubleshooting, and development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web-based technology for intelligently connecting people, teams and data. Microsoft SharePoint Server provides a common spot for your workers or customers to access, manage, share and interact with useful information, files, and applications and to communicate with other people. SharePoint allows quicker and better decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services join workers, clients, teams and major tasks with the information theyíve developed in a manner that makes data convenient to locate, download and re-use. Progent's SharePoint consultants can help you to support your current SharePoint ecosystem or upgrade to the current version of SharePoint Server or to SharePoint Online.

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    Progent can help you to deploy Cisco's infrastructure technology to build a solid foundation for your onsite, private cloud, or hybrid data center and streamline operations in vital areas such as resource utilization, security and compliance, versatility, uptime, and recoverability.

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    Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size organization's production servers in a solution that gives the highest level of dependability and expandability and is also easy to move to another host. ProSight Virtual Hosting and management services are built on proven virtualization technologies that allow small businesses with mixed- platform environments to save dramatically on the expense of capital investments, system maintenance, and network management while benefiting from world-class reliability and an unmatched degree of vendor independence.

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  • Engineer Cloud-managed Email Security
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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver centralized control and comprehensive security for your email traffic. The hybrid architecture of Progent's ProSight Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that stays within your corporate firewall.

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  • Forefront Threat Management Gateway Technology Consulting Services
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    Forefront TMG 2010 is based on the proven security capabilities of Microsoft ISA Server 2006 and provides a easily managed Internet gateway that delivers a single-server solution for a variety of security functions such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, VPN management, and HTTP/HTTPS inspection. Forefront TMG 2010 includes advanced web security logging and reporting capabilities, allows customized reports powered by SQL Server, integrates with Active Directory to simplify authentication, and can be operated as a virtual machine to cut expenses and enhance recoverability. Progent's Microsoft consultants can assist you to plan and execute test and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and Microsoft SharePoint; install Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also help you to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server.

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    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies more than 25 years of background helping manufacturing and distribution organizations to simplify complex supply chains and streamline critical business processes to bring products to market fast and meet customer commitments consistently. Progent can provide the expertise of an ERP specialist with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or onsite services that spans from as-needed advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.

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    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning technology to defend endpoint devices and servers and VMs against new malware assaults such as ransomware and email phishing, which easily get by legacy signature-matching anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a unified platform to automate the entire threat progression including blocking, detection, containment, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds creating Microsoft-based security designs for IT networks with multiple sites, mobile users, and mission-critical web-based applications. A Progent ISA Server engineer can help your small company design and deploy an installation of ISA Server 2004 that supports your information security needs without limiting your productivity.

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  • High-Availability Systems IT Consulting
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    Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth experience helping small organizations to minimize network downtime by offering cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, high-availability network infrastructure, data backup and restore systems, and transparent maintenance. Progentís business continuity experts can help you to plan and test a sensible business continuity plan that aligns with your business goals and IT budget. Progentís disaster recovery specialists can assist you to architect, deploy, and maintain fault-tolerant technologies such as non-stop Internet connectivity, virtualization, clustering, network load balancing, continual off-site backup, and geographically dispersed hot backup centers.

  • System Center 2016 and Linux Integration Information Technology Consulting System Center 2016 Hybrid Cloud Integration Computer Consultant
  • System Center 2016 and Windows 10 Integration Online Support Microsoft System Center 2016 and Exchange Online Integration Computer Consultants
  • Systems Management Server 2003 IT Services Microsoft SMS Server Online Support
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  • Mac and Windows Active Directory Computer Engineer
    MacOS and Windows Computer Engineer

    Progent's support experts in Apple OS X and Windows technology can show you how to combine Apple Macintosh and Windows systems into seamless environments with resource sharing and collaboration functionality. Enabling productive co-existence among a variety of servers and desktops powered by Mac OS and Windows calls for broad knowledge of and background with Apple Macintosh and Windows products. Progent's background in Microsoft and Apple consulting makes it possible to offer expert support to businesses that depend on these platforms to maintain their competitive advantage. Progent's consultants can also help you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.

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    Network Consulting Virtual Server Administration Website

    Widows Server 2012 R2 Hyper-V improves server virtualization in critical areas such as multitenancy, agile network infrastructure, cloud readiness, scalability and performance, and high availability. Progent's Microsoft-certified consultants can help your company to take advantage of Hyper-V to deploy and manage virtual servers to cut IT expenses and enhance availability.

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    If you are an information technology engineer with system support expertise, joining Progent and working for our clients will enhance your abilities via interaction with our staff of mutually supportive, world-class consulting experts. Progent's focus on offering IT consulting and technical help to small and midsize businesses will offer you the opportunity to consult in depth with business leaders and add tangibly to the success of exciting organizations. Also, Our virtual office environment offers state-of-the-art tools for remote service and wireless connectivity to allow you to come up with speedy solutions when you troubleshoot mission-critical issues.

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  • IT Consulting Small Business WAP121
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    Progent's Cisco-certified Wi-Fi technology consulting experts can help organizations to configure, administer, and debug Cisco Small Business 100/300/500 Wi-Fi APs.

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  • Online Consulting Service Reports
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    Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all billed support activities. Unlike some freelance consultants or small support organizations who provide minimal documentation or details of tasks performed, every service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the service reports sent by each consultant to every customer. The practice of detailing and archiving service activity results in more efficient service and avoids a slew of common misfortunes such as when a support customer is effectively held hostage to a consultant who wonít let go of vital service information.

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  • VBA for Mac Support and Setup Microsoft Office for Mac On-site Support
  • Virtual Server Technology Specialists Virtual Server Technology Consulting
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  • Windows 2008 Failover Cluster Server Consulting On-site Technical Support High-Availability Systems

  • 24x7 Microsoft Certified Expert Windows Server 2016 Support and Integration
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    Progent's Windows Server 2016 disaster recovery consultants can assist you to design a DR system based on Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical deployment of a failover cluster quorum witness.

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  • Windows Server 2008 R2 Specialists Windows Server 2008 R2 Computer Engineer
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  • Windows Server 2019 Onsite Technical Support MCSE Expert Certified Windows Server 2019 Cluster Operating System Rolling Upgrade Consultant Services
  • Windows and Solaris Online Support Services 24x7 Windows and UNIX Consult
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