For organizations of any size in Shreveport Louisiana, Progent can provide convenient, quick, and affordable access to Cisco CCIE-Premier engineers. CCIEs are top-level networking experts who achieve this prestigious recognition only after strenuous examinations by Cisco. CCIEs can tackle the most complicated problems surrounding network integration, repair, and optimization. Progentís CCIE-qualified professionals operate directly with Cisco's in-house engineers in analyzing anomalies with IOS or NX-OS utilities and developing workarounds or obtaining software patches to fix problems. A Cisco-qualified CCIE has the experience to detect the cause of network difficulties stemming from hardware or software.

Progent offers affordable remote contact with a CCIE specialist so you can get high-level help for complex network issues that are affecting business productivity but are beyond the experience of your local network support resources. Progent's CCIE-Certified network experts can access your system using state-of-the-art remote connectivity tools that allow them to provide fast and efficient diagnosis and repair of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or national ISPs, and consequently their skills are not easily available to smaller businesses. Progent is among the rare service providers that makes CCIEs accessible to support small and mid-size companies. Also, Progent can provide quick contact with a CCIE by telephone so that you can get immediate help for complex network issues that are hurting business efficiency. To learn how to contact a Progent CCIE for timely help with your network, visit remote network support.

Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.

Onsite IT Consulting
Progent locations in Louisiana State

City Address Phone Link
Baton Rouge Executive Offices of Baton Rouge, 804 Main Street
Baton Rouge, LA 70802
225-532-4100 Baton Rouge Network Support Services
New Orleans 1340 Poydras Street, Suite 1770
New Orleans, LA 70112
504-684-2333 New Orleans Network Support Services
Shreveport 401 Market St
Shreveport, LA 71101
318-693-1900 Shreveport Network Support Services

Cisco's large selection of both new and vintage infrastructure appliances familiar to Progent includes ASA 5500 Security Appliances and PIX 500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services (IS) routers, Aironet and Meraki wireless access points, Cisco Meraki cloud-managed access points and distribution switches, VoIP systems, Catalyst and Nexus family switches, plus data security and Virtual Private Network technology. With the resources of one of the largest groups of Cisco-certified CCIE consultants of any independent support company, Progent has privileged access to Cisco's internal experts and Cisco's advanced learning resources to keep at the vanguard of connectivity technology.

To find out more details about Progent's online and on-premises support services for Cisco technology, choose a subject:

  • Overview of Cisco Expertise
  • Fast Remote Access to a Cisco CCIE Engineer
  • Cisco Firepower Series Firewalls: Integration and Management Services
  • Cisco ASA 5500-X Series Firewall with Firepower Services: Setup and Troubleshooting Expertise
  • ASA 5500 Series Firewall Integration Help
  • Cisco PIX 500 Firewall Maintenance Assistance
  • Cisco Routers Consulting Support
  • Cisco Wireless Consulting Help
  • Cisco Aironet APs Deployment Support
  • Cisco Small Business 100, 300 and 500 WiFi Access Points System Design Support
  • Cisco WiFi Controllers Support Services
  • Meraki Wireless APs Deployment Help
  • Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Technical Support
  • Cisco Voice over IP Phones and IP Video Desktop Phones Expertise and Wireless VoIP Phone Solutions
  • Cisco Jabber Consulting and Support Services
  • Cisco Catalyst Switches Configuration and Maintenance Expertise
  • Cisco Nexus Switches Deployment Expertise
  • Cisco Meraki Switches Deployment Services
  • Cisco Security and VPN Setup and Troubleshooting Support
  • SIP and CUBE Infrastructure Solutions: SIP Trunking and CUBE Integration Consulting
  • Infrastructure Design for Cisco-based Data Centers
  • Data Center Design Services for ISPs
  • Streamlined Management Technologies for Cisco-based Infrastructure
  • NetApp and Cisco FlexPod Cloud Architecture Consulting Services Other Consulting Expertise Available from Progent
    Progent can also provide a broad selection of IT consulting services in vital practice areas to assist companies to turn Cisco infrastructure technology into an integrated IT system that provides competitive value. A few of the consulting services available from Progent's experts include project management support, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager business continuity consulting, VMware NSX network virtualization design and integration, Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 configuration, security vulnerability scanning, database administration and database development services, and temporary CIO services.

    Progent can also help your IT team you to design, implement, administer and repair enterprise hybrid cloud solutions that combine physical and cloud resources and that use Cisco networking technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

    By providing a convenient centralized resource for IT generalists and application experts, Progent can deliver timely, affordable, and comprehensive IT solutions that align with the specific requirements of businesses in Shreveport Louisiana.

    An index of content::

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  • 24 Hour Windows Server 2008 DirectAccess Technology Consulting Services Windows Server 2008 R2 Setup and Support
  • 24-7 Citrix Receiver Support and Help Citrix HDX Online Support
  • 24-Hour Microsoft Small Business Server Consulting Windows SBS Remote Technical Support

  • Immediate Amazon hybrid cloud solutions Reporting
    After Hours Amazon cloud AMI Integration Companies

    Progent can provide affordable remote support to help companies to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.

  • 24-Hour SCOM 2012 Cloud Monitoring Network Consulting Support Services System Center Operations Manager
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  • 24x7 Computer Consulting Virtual Machine Manager 2016 SCVMM 2016 and VMware ESXi Consultant

  • Specialists Telecommuter Collaboration Software
    Remote Workers Collaboration IT Consultant

    Progent can help small and mid-size companies to deploy collaborative solutions to enable their at-home employees to benefit from productive interaction with fellow workers and customers.

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  • Network Management Outsourcing for Small Businesses Engineers
    Small Business Network Management Outsourcing Consultant

    Progent's ProSight family of managed IT services are geared to provide organizations who have minimal internal IT support teams with affordable access to enterprise-class management tools and technical experts. Benefits of the ProSight catalog of managed services include fixed IT maintenance expenses, automation of routine management tasks, ongoing absorption of the latest information technology, smooth migration from legacy technology to up-to-date solutions, improved alignment of computer technology with strategic objectives, guidance from veteran IT consultants, and allowing management to concentrate on business rather than fast-evolving information technology.

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  • ASA 5500 Firewalls Integration Services ASA 5540 Firewall IT Services
  • Activesync Consultants Smartphone Online Support
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  • Azure hybrid cloud integration Services Microsoft Azure IPsec configuration Development Company
  • BES Express Professionals BES Express Engineers
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  • CCIE Certified Jabber and Cisco TelePresence Server Engineer Jabber and Cisco IP Phones Online Support Services
  • CCIE Expert Certified Virtual Support Desk IT Consultant 24x7 Cisco Certified Experts Shared Network Support Help Desk Outsourcing
  • CISSP Certified Security Manager Specialists CISSP-ISSEP Cybersecurity Consult
  • CRISC Risk and Information Systems Control Consulting CRISC Risk and Information Systems Control Consultancy

  • UNIX Upgrade Consultants
    Solaris-Windows Upgrade Help

    Progent can help you to design and implement a smooth migration from a Sun Solaris-powered IT system to a network based on Windows and capable of running Microsoft's familiar office productivity suites, commercial applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and application experts can show you how to preserve your information and reduce business disruption by developing an efficient migration plan that protects your existing investments in Solaris software and technology. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of current environment, migration planning and testing, Exchange migration support, information and application software migration, and processor and storage system transition and economization.

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  • Check Point VPN-1 Testing Check Point 15000 Firewalls Auditor
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  • Immediate Office PowerPoint for Mac Trainer
    Trainer Mac Office Outlook

    Progent offers onsite education customized for individuals who want to broaden their understanding of the Apple macOS and OS X platform, Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar classes for macOS and Mac OS X application software.

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  • Consultant Services wireless VoIP phone integration Cisco Certified Expert wireless VoIP phones and Meraki APs Specialists

  • Ubiquiti XG switch Consultant Services
    Services Ubiquiti UniFi XG switch

    Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. UniFi devices running on multiple venues with any number of access points can be remotely configured and managed with free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, debugging, monitoring, and reporting. Progent offers the expertise of seasoned wireless consultants who can assist you to assess the value of Ubiquitiís UniFi products for your business and help you to plan, deploy, manage, and maintain your UniFi solution.

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  • Windows PC Simulation on Apple macOS Support
    Windows PC Simulation on Mac Online Support Services

    For businesses that have a mix of Apple Mac and Microsoft Windows desktops, there exist two popular solutions for running Windows-dependent software on an Apple Mac: remote access to an actual Windows computer or local simulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect a Mac to a networked Microsoft Windows-based PC to run Windows programs and access system resources. Virtual PC for Apple Mac emulates Windows on an Apple Mac computer so you are able to run Microsoft Windows programs directly. Progent's macOS and Mac OS X technology support experts can assist you to maintain these solutions for using Microsoft Windows programs on your Macs and can in addition assist you to assess and install other products for Microsoft Windows platform simulation.

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    Windows Desktop Simulation on Apple Mac Setup and Support

    For businesses that have a mix of Apple Mac and Microsoft Windows desktops, there are two popular alternatives for using Windows-only software on macOS or OS X: remote access to a physical Windows PC or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach a Mac to a networked Windows-based PC to run Microsoft Windows applications and access system resources. Virtual PC for Mac emulates Windows on an Apple Mac computer so that you are able to use Windows programs locally. Progent's macOS and Mac OS X technology support experts can help your business to maintain these solutions for using Windows software on your Macs and can in addition assist your business to evaluate and configure other products for Microsoft Windows PC simulation.

  • Fedora Linux Computer Consultants Consulting Services Colbolt Linux
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  • Service Reports Consultant Services
    Support Services Service Reporting

    Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or small support organizations who provide minimal documentation or specifics of tasks done, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the service documentation sent by every staff member to each customer. The discipline of documenting and organizing service records allows more efficient support and avoids a slew of common problems such as when a support client is virtually held captive to a consultant who refuses to release vital service information.

  • Help and Support Consulting for IT Service Providers Consulting Support for IT Service Providers Support and Setup
  • Helpdesk for at Home Workforce Network Consultant Technical Support Call Desk for Telecommuters
  • Hosting for Exchange Consultancy Exchange Email Hosting Consultant
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  • ISR Routers Technical Consultant Core Routers Setup and Support
  • IT Outsourcing Example Whitepapers Whitepaper IT Outsourcing

  • Exchange 2000 Server Engineer
    Exchange 2000 Upgrade Upgrade Help

    Progent is among the most expert network support firms for creating email and messaging solutions based on Exchange 2000. Progent is skilled in helping small companies derive the full advantages of Microsoft Exchange 2000 for common scenarios such as updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.

  • IT Outsourcing Model White Paper Advantages of IT Outsourcing Whitepapers

  • System Center 2016 and Exchange Integration Support and Setup
    Top System Center 2016 and Intune Support and Integration

    Microsoft System Center 2016 provides important enhancements for managing hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10 clients; unified management of heterogeneous networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers advanced remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to design and configure a new deployment of Microsoft System Center 2016, expand or tune your current one, migrate smoothly from a prior release of System Center, or troubleshoot your System Center environment.

  • IT Support Business Development Part Time Job IT Services Business Development Telecommuting Job
  • Immediate Microsoft Lync Server Instant Messaging Support and Help Lync Server 2013 and Cisco Unified Communications Consultants
  • Immediate Nagios Online Help Consultant Linux Network Monitoring, Nagios and MRTG
  • Immediate Windows 2008 R2 Specialists Windows Server 2008 Active Directory Online Help

  • Consultancy Services Microsoft Exchange and Outlook
    Services Virus Protection

    Progent's Microsoft-certified experts have two decades of experience providing e-mail and unified telecommunications/email solutions for companies. Progent offers affordable Exchange Server consulting services to strengthen email security and virus protection, provide high availability email, and implement remote and wireless email access. Progentís Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or older Microsoft Email software such as Exchange 5.5 to Exchange Server 2010.

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  • Meraki Cloud Management Online Support Meraki MR52 Access Point Support and Help
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  • Programming Firm Microsoft Dynamics
    Development Microsoft Dynamics

    Progent's seasoned application designers and programmers can help your company to build enhancements to Microsoft GP/Great Plains that address the unique requirement of your business while retaining the advantages of Windows integration. Progent can also offer help with a selection of development technologies that can be used to create integrations with Microsoft GP/Great Plains. These integration tools include Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.

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  • Microsoft Certified Expert Online Help SharePoint Portal Server Microsoft Certified On-site Technical Support SharePoint Server 2010
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    Contract Programmer FRx Reports

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  • Microsoft Windows 7 Evaluation Technology Consulting After Hours Microsoft Windows 7 Evaluation Technology Consulting Services
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  • Computer Support Companies Value Pricing
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    Progent's pricing model is to bill for remote support and on-premises visits by the minute. As a result, you are billed just for received services. Progent does not demand a higher rate for after-hours or emergency support, and within California or in regions where Progent offers on-premises service, Progent does not bill for travel time except for urgent calls where on-site time is less than four hours. Also, Progent applies no initialization charge and requires no retainer for services provided during normal business hours. Many support firms demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big bills for fast solutions so you won't be tempted to permit simple problems to fester.

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    Progent offers the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the basic capabilities and global standards of performance that IT security professionals are required to master. It gives business management the assurance that consultants who have earned their CISM credential possess the background and capability to deliver efficient security management and support services.

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    Progent's Cisco CCIE-certified wireless network consultants offer remote or onsite integration and troubleshooting support to help you to design, implement, upgrade, tune, administer and troubleshoot Aironet wireless AP deployments of any scale or architecture. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity solution that is easy to administer and expand. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, location and setup of Aironet Wi-Fi APs to accommodate your specific workplace design, building structure, and anticipated workloads.

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    Progent's certified wireless networking consultants can help businesses of any size to design, deploy, administer and troubleshoot Cisco Aironet Wi-Fi access point environments to provide the throughput, coverage, capacity, scale, security compliance and manageability needed for seamless connectivity between wireless and wired network infrastructure. Progent can provide efficient remote and on-premises support for legacy and new-generation 802.11ac Aironet wireless access points and Progent can assist your business plan and maintain deployments of indoor and outdoor Aironet access points.

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  • Top Quality Protect CISA Certified
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    The Certified Information Systems Auditor (CISA) accreditation is a prestigious qualification that signifies mastery in information system security audit and control. Accredited by ANSI, the CISA credential has candidates undergo an extensive test given by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified network security audit professional trained to help companies in the fields of information systems audit services, IT enforcement, network assets and architecture ROI, IT support, protection of information assets, and business continuity planning.

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    Progent has put together two low-cost service bundles designed to enable small businesses to get a professional network security assessment from a premier security consultant. With Progent's External Security Inventory Scan, a security expert runs an extensive examination of your IT infrastructure from outside your firewalled perimeter to determine possible weaknesses in the security posture you present to the public. With Progent's Internal Security Inventory Checkup, a security expert runs a system scan from an authorized computer inside your firewall to evaluate your exposure to internal threats. Both security inventory services are configured and executed from a protected external site.

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    Progent's Linux consulting experts provide small businesses and software developers help with managing and supporting Linux systems that coexist with Microsoft-based technology. Progent offers your organization access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of expertise provides you with a convenient single consulting firm to show you how to create and manage a protected and reliable mixed-platform network and communications infrastructure that supports Linux and Microsoft interoperability by combining Microsoft Windows with major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.

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    ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of the time spent searching for vital information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it.

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  • ISR Router Setup and Support
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    Cisco has designed an extensive array of routers that includes routers designed to deliver the security, performance, and reliability required by organizations ranging from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and network uptime. Progent can help you choose and configure Cisco routers to build a reliable infrastructure for your IT system and to make it economical to expand as you support new users, start new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS operating system, including Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus older 1700 and 2600 Series Routers.

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  • Consultants Office Word
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    Progent's certified Office Word and Office 365 Word consultants can provide a broad selection of affordable online consulting services to assist your organization to maintain your current Microsoft Word solution or help you to move to a newer version of Office Word. Support available from Progent's experts include VBA software development, isolating and resolving compatibility problems between various versions of Word, integrating Office Word with other Office apps like Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone integration, and remote training sessions customized for your special requirements.

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  • VPN Computer Consulting
    Remote Access Consultant Services

    Cisco's network security and remote access technology for small businesses provide a complete line of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection systems and VPN concentrators. Progent's expert consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to help your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security solutions that fit best with your company objectives.

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  • 24/7 Security Group Symantec VPN
    Symantec VelociRaptor Cybersecurity Consultancy

    Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and Symantec VPN appliances such as the Raptor and VelociRaptor family or help you migrate to newer firewall technology. Progent can also help you create and execute a complete security plan that can incorporate firewall and VPN devices and utilities, outsourced security and virus protection services, system monitoring products, and formal policies and processes. Progent has the skill to be your one-stop source for continuing network support, administration, training, and security consulting.

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  • WatchGuard Firebox T55 Firewall Evaluation WatchGuard Firewall Testing
  • Windows Desktop Simulation on macOS Onsite Technical Support VirtualPC for macOS Consultants
  • Windows Hyper-V 2016 Hybrid Cloud Professional Hyper-V 2016 PowerShell Outsourcing

  • Network Management Small Office Computer Consultants
    Network Management Small Business IT Support Firm

    Progent's Cisco-Premier network consultants can show you how to run Cisco's management tools alongside a variety of powerful third-party products to build a complete network management solution in order to keep your environment running smoothly, fully utilize expensive resources, guard your data, revive rapidly from hardware breakdown or deliberate attacks, and enable you to add or repurpose valuable resources intelligently and economically as your business evolves.

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  • Windows Server 2012R2 Active Directory Consulting Services Windows Server 2012R2 Multitenancy Network Consulting
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  • Cisco Security Consulting Caddo Parish Louisiana