For organizations of any size in Shreveport Louisiana, Progent can provide convenient, quick, and affordable access to Cisco CCIE-Premier engineers. CCIEs are top-level networking experts who achieve this prestigious recognition only after strenuous examinations by Cisco. CCIEs can tackle the most complicated problems surrounding network integration, repair, and optimization. Progentís CCIE-qualified professionals operate directly with Cisco's in-house engineers in analyzing anomalies with IOS or NX-OS utilities and developing workarounds or obtaining software patches to fix problems. A Cisco-qualified CCIE has the experience to detect the cause of network difficulties stemming from hardware or software.

Progent offers affordable remote contact with a CCIE specialist so you can get high-level help for complex network issues that are affecting business productivity but are beyond the experience of your local network support resources. Progent's CCIE-Certified network experts can access your system using state-of-the-art remote connectivity tools that allow them to provide fast and efficient diagnosis and repair of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or national ISPs, and consequently their skills are not easily available to smaller businesses. Progent is among the rare service providers that makes CCIEs accessible to support small and mid-size companies. Also, Progent can provide quick contact with a CCIE by telephone so that you can get immediate help for complex network issues that are hurting business efficiency. To learn how to contact a Progent CCIE for timely help with your network, visit remote network support.

Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.

Onsite IT Consulting
Progent locations in Louisiana State

City Address Phone Link
Baton Rouge Executive Offices of Baton Rouge, 804 Main Street
Baton Rouge, LA 70802
225-532-4100 Baton Rouge Network Support Services
New Orleans 1340 Poydras Street, Suite 1770
New Orleans, LA 70112
504-684-2333 New Orleans Network Support Services
Shreveport 401 Market St
Shreveport, LA 71101
318-693-1900 Shreveport Network Support Services


Cisco's large selection of both new and vintage infrastructure appliances familiar to Progent includes ASA 5500 Security Appliances and PIX 500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services (IS) routers, Aironet and Meraki wireless access points, Cisco Meraki cloud-managed access points and distribution switches, VoIP systems, Catalyst and Nexus family switches, plus data security and Virtual Private Network technology. With the resources of one of the largest groups of Cisco-certified CCIE consultants of any independent support company, Progent has privileged access to Cisco's internal experts and Cisco's advanced learning resources to keep at the vanguard of connectivity technology.

To find out more details about Progent's online and on-premises support services for Cisco technology, choose a subject:

  • Overview of Cisco Expertise
  • Fast Remote Access to a Cisco CCIE Engineer
  • Cisco Firepower Series Firewalls: Integration and Management Services
  • Cisco ASA 5500-X Series Firewall with Firepower Services: Setup and Troubleshooting Expertise
  • ASA 5500 Series Firewall Integration Help
  • Cisco PIX 500 Firewall Maintenance Assistance
  • Cisco Routers Consulting Support
  • Cisco Wireless Consulting Help
  • Cisco Aironet APs Deployment Support
  • Cisco Small Business 100, 300 and 500 WiFi Access Points System Design Support
  • Cisco WiFi Controllers Support Services
  • Meraki Wireless APs Deployment Help
  • Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Technical Support
  • Cisco Voice over IP Phones and IP Video Desktop Phones Expertise and Wireless VoIP Phone Solutions
  • Cisco Jabber Consulting and Support Services
  • Cisco Catalyst Switches Configuration and Maintenance Expertise
  • Cisco Nexus Switches Deployment Expertise
  • Cisco Meraki Switches Deployment Services
  • Cisco Security and VPN Setup and Troubleshooting Support
  • SIP and CUBE Infrastructure Solutions: SIP Trunking and CUBE Integration Consulting
  • Infrastructure Design for Cisco-based Data Centers
  • Data Center Design Services for ISPs
  • Streamlined Management Technologies for Cisco-based Infrastructure
  • NetApp and Cisco FlexPod Cloud Architecture Consulting Services Other Consulting Expertise Available from Progent
    Progent can also provide a broad selection of IT consulting services in vital practice areas to assist companies to turn Cisco infrastructure technology into an integrated IT system that provides competitive value. A few of the consulting services available from Progent's experts include project management support, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager business continuity consulting, VMware NSX network virtualization design and integration, Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 configuration, security vulnerability scanning, database administration and database development services, and temporary CIO services.

    Progent can also help your IT team you to design, implement, administer and repair enterprise hybrid cloud solutions that combine physical and cloud resources and that use Cisco networking technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

    By providing a convenient centralized resource for IT generalists and application experts, Progent can deliver timely, affordable, and comprehensive IT solutions that align with the specific requirements of businesses in Shreveport Louisiana.



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    ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of the time spent searching for vital information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it.

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  • ISR Router Setup and Support
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    Cisco has designed an extensive array of routers that includes routers designed to deliver the security, performance, and reliability required by organizations ranging from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and network uptime. Progent can help you choose and configure Cisco routers to build a reliable infrastructure for your IT system and to make it economical to expand as you support new users, start new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS operating system, including Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus older 1700 and 2600 Series Routers.

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  • Consultants Office Word
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    Progent's certified Office Word and Office 365 Word consultants can provide a broad selection of affordable online consulting services to assist your organization to maintain your current Microsoft Word solution or help you to move to a newer version of Office Word. Support available from Progent's experts include VBA software development, isolating and resolving compatibility problems between various versions of Word, integrating Office Word with other Office apps like Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone integration, and remote training sessions customized for your special requirements.

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    Cisco's network security and remote access technology for small businesses provide a complete line of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection systems and VPN concentrators. Progent's expert consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to help your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security solutions that fit best with your company objectives.

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    Symantec VelociRaptor Cybersecurity Consultancy

    Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and Symantec VPN appliances such as the Raptor and VelociRaptor family or help you migrate to newer firewall technology. Progent can also help you create and execute a complete security plan that can incorporate firewall and VPN devices and utilities, outsourced security and virus protection services, system monitoring products, and formal policies and processes. Progent has the skill to be your one-stop source for continuing network support, administration, training, and security consulting.

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  • WatchGuard Firebox T55 Firewall Evaluation WatchGuard Firewall Testing
  • Windows Desktop Simulation on macOS Onsite Technical Support VirtualPC for macOS Consultants
  • Windows Hyper-V 2016 Hybrid Cloud Professional Hyper-V 2016 PowerShell Outsourcing

  • Network Management Small Office Computer Consultants
    Network Management Small Business IT Support Firm

    Progent's Cisco-Premier network consultants can show you how to run Cisco's management tools alongside a variety of powerful third-party products to build a complete network management solution in order to keep your environment running smoothly, fully utilize expensive resources, guard your data, revive rapidly from hardware breakdown or deliberate attacks, and enable you to add or repurpose valuable resources intelligently and economically as your business evolves.

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  • Windows Server 2012R2 Active Directory Consulting Services Windows Server 2012R2 Multitenancy Network Consulting
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  • Cisco Security Consulting Caddo Parish Louisiana