For immediate remote help with computer security problems, companies in Shreveport, LA, have access to expert troubleshooting from Progent's certified security engineers. Progent's online support consultants are available to provide effective and affordable assistance with security crises that threaten the productivity of your information system. Progent's accredited engineers are premier to support environments powered by Microsoft, Linux, Apple macOS and OS X, Sun, and major derivatives of UNIX. Progent's broad range of services addresses firewall expertise, email filtering and encryption, secure system infrastructure, and business continuity preparedness. Progent's technical support staff has earned the industry's most advanced security accreditations including GIAC and CISSP.
Progent provides online security expertise on a by-the-minute basis with no minimum minutes and without additional charges for setup or after hours support. By billing by the minute and by delivering top-level support, Progent's pricing policy keeps expenses low and eliminates situations where simple fixes turn into big charges.
Our System Has Been Attacked: What Are We Supposed to Do Now?
In case you are now fighting a security crisis, go to Progent's Emergency Online Technical Support to find out how to get fast help. Progent has a team of certified network security specialists who offer remote and on-premises support that includes threat containment, mitigation, recovery, forensics, and enhancement of your cybersecurity profile to guard against future exploits.
For businesses who have planned beforehand for being hacked, the formal post-attack response model promoted by GIAC is Progent's preferred method of reacting to a major security incident.
Introduction to Security Expertise
Managing network protection plus preparation for restoring critical information and functions after a security breach requires a continual program that entails an array of tools and processes. Progent's certified professionals can help your organization at all levels in your efforts to secure your IT system, ranging from security assessments to designing a comprehensive security plan. Important technologies covered by Progent's security consultants include Security Planning and Implementation, Information Restoration and Security Forensics, and Outsourced Protection from E-mail-Based Spam and Viruses.
Designing and Building Secure Environments
Any company should have a carefully considered security plan that incorporates both proactive and reactive steps. The proactive strategy is a collection of precautions that works to reduce vulnerabilities. The reactive strategy specifies procedures to assist security personnel to inventory the damage resulting from a breach, remediate the damage, document the event, and revive network functions as soon as possible. Progent can advise you how to build security into your business operations. Progent can install auditing software, define and implement a safe network infrastructure, and recommend procedures and policies to enhance the protection of your information system. Progent's security experts are available to help you to configure a firewall, deploy secure remote access to e-mail and data, and install an effective VPN.
If your company is looking for an affordable option for jobbing out your network security administration, Progent's 24x7 Network Support Packages feature non-stop remote server monitoring and fast resolution of problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to plan, deploy, administer and repair enterprise hybrid cloud solutions that include local and cloud-based infrastructure and that comply with regulatory data security standards. (Learn about Progent's Office 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration and Progent's Amazon Web Services (AWS) enterprise hybrid cloud solutions.)
Data Restoration and Failure Analysis
Progent provides skill in restoring networks and devices that have been compromised, are in question, or have ceased to function because of a security breakdown. Progent can show you how to assess the losses caused by the attack, restore ordinary business operations, and retrieve data lost owing to the breach. Progent's security engineers can also oversee a thorough failure analysis by examining event logs and utilizing a variety of advanced forensics tools. Progent's experience with security consulting minimizes your business disruption and permits Progent to recommend effective strategies to prevent or mitigate new attacks.
Ransomware Removal and Restoration Expertise
Progent can provide the help of experienced ransomware recovery consultants with the knowledge to reconstruct an information system that has suffered an attack by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or Locky. To learn more, see ransomware removal and restoration services.
Progent's Flat-rate Managed Services for Information Assurance
Progent's low-cost ProSight portfolio of managed services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior-based analysis tools to guard endpoint devices and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to manage the entire threat lifecycle including blocking, detection, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.
ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies packaged within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP deployment that addresses your company's unique requirements and that helps you prove compliance with legal and industry information security regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent's consultants can also help you to install and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.
ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services offer small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of critical files, apps and VMs that have become unavailable or damaged due to hardware failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can provide world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical data. Read more about ProSight DPS Managed Cloud Backup and Recovery.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top information security vendors to deliver centralized management and world-class security for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from making it to your network firewall. This decreases your exposure to external threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device provides a further level of inspection for inbound email. For outgoing email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. For more information, visit Email Guard spam and content filtering.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the apps. Because the system is virtualized, it can be moved easily to an alternate hardware environment without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By updating and managing your network documentation, you can save as much as 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require when you need it. Find out more about Progent's ProSight IT Asset Management service.
Specialized Security Services Available from Progent
Progent's veteran consultants can provide unique expertise in key facets of IT security including:
Information Risk Evaluation and Compliance Testing
Progent provides experience with security auditing software like Microsoft Baseline Security Analyzer and LANguard for performing a variety of automatic system tests to identify potential security problems. Progent has broad skills with these and similar utilities and can help you to analyze audit reports and respond efficiently. Progent's security engineers also can perform web software validation and can conduct thorough assessments of corporate-wide security to determine your company's compliance with important global security standards such as FISMA, NIST, and ISO 17799. Also, Progent can evaluate the strength of your wireless protection covering in-place wireless appliances as well as mobile handsets. Read the details concerning Progent's Information Risk Evaluation and Compliance Assessment.
Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Expertise
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can deliver world-class technical services for Cisco's entire family of protection and Virtual Private Network solutions such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, protected high-speed and integrated services (IS) routers, wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Learn additional information about Cisco Security, Virtual Private Network (VPN) and Wireless Support.
Other Firewall and Virtual Private Network Technologies
Unannounced Penetration Testing Services
In addition to being expert in a broad range of security technologies available from Microsoft and Cisco, Progent can provide businesses of any size advanced consulting for products from other popular firewall and Virtual Private Network vendors. Progent's engineers can provide:
Unannounced penetration checking is a vital technique for allowing organizations to determine how vulnerable their information systems are to potential threats by showing how well network protection policies and mechanisms stand up to planned but unpublicized penetration efforts launched by seasoned security specialists utilizing advanced hacking methods. Read the details concerning Progent's Penetration Testing Services.
CISM Security Support Expertise
Certified Information Security Manager (CISM) identifies the basic skills and worldwide standards of service that information technology security managers are required to achieve. It offers business management the assurance that consultants who have been awarded their accreditation possess the experience and knowledge to provide effective security management and consulting support. Progent can offer a CISM consultant to assist your organization in key security areas such as data security governance, risk management, information security process management, and crisis response management.
Find out the details about Progent's CISM Security Support Expertise.
Certified Information Systems Security Professionals (CISSP) Security Support Services
Progent's CISSP experts are cybersecurity engineers who have been awarded CISSP certification through demonstrated professional work, extensive study, and exhaustive examination. CISSP Certification indicates mastery of an international standard for information security. ANSI has given the CISSP status official recognition in the field of information security under ISO/IEC 17024. Fields of expertise covered within CISSP include cybersecurity management practices, security architecture and test systems, connection control systems, applications development security, business processes security, hardware security, encryption, telecommunications, Internet security, and business continuity planning.
Get additional information concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.
CISSP-ISSAP Premier Consultants for Secure Network Infrastructure
Progent's ISSAP Premier cybersecurity consultants are specialists who have been awarded ISSAP certification after thorough testing and substantial experience. field experience with information security design. ISSAP security experts possess comprehensive understanding of access control mechanisms and techniques, phone system and network protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can help your company with all aspects of secure network architecture.
Read more details about Progent's ISSAP Certified Protected System Architecture Engineering Services.
CISSP-ISSEP Certified Security Engineering Experts
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to assist your organization to follow modern system security engineering theory and processes in system development, review system security designs according to security engineering leading practices, produce viable system designs that incorporate compliant cybersecurity features for all key system functions, define effective design and configuration strategies to provide operational security, perform comprehensive risk analysis, and propose realistic cybersecurity solutions that balance your operational goals with your company's risk tolerance.
Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor Support Expertise
The Certified Information Systems Auditor credential is a globally recognized achievement that indicates expertise in IS security auditing. Certified by the American National Standards Institute, the CISA accreditation requires that candidates undergo an extensive test overseen by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified security audit consultant able to help companies in the areas of IS audit services, IT enforcement, network assets and infrastructure planned useful life, information technology support, safeguarding data assets, and disaster recovery preparedness.
Learn additional information about Progent's Certified Information Systems Auditor Support Services.
CRISC-certified Risk Management Consultants
The CRISC certification program was established by ISACA in 2010 to validate an IT professional's skills to design, deploy, and support information system controls to mitigate risk. Progent can provide the services of a CRISC-certified consultant to help your company to develop and execute a workplace continuity plan that follows industry best practices promoted by CRISC and crafted to align with your company's risk tolerance, business objectives, and budgetary guidelines. Progent's risk mitigation expertise is a good fit the services available from Progent's CISA-Certified security engineers for objectively auditing your IT management mechanisms and also with the services of Progent's CISM support professionals for implementing company-wide security policies and procedures.
Read more information concerning Progent's CRISC-certified Network Risk Mitigation Expertise.
GIAC Consulting Expertise
Global Information Assurance Certification was founded in 1999 to certify the knowledge of information technology security engineers. GIAC's mission is to verify that an accredited security consultant has the skills appropriate to deliver services in vital areas of network, information, and application security. GIAC accreditations are recognized by businesses and institutions all over the world including U.S. National Security Agency (NSA). Progent can provide the support of certified security engineers for all of the network security services addressed within GIAC accreditation programs such as auditing security systems, incident response, traffic analysis, web-based services security, and SIEM solutions.
Read more information about Progent's GIAC Information Assurance Expertise.
Get in Touch with Progent for Computer Security Help
If your company is located in Shreveport or elsewhere in the state of Louisiana and you're trying to find network security support services, call Progent at 800-993-9400 or see Contact Progent.