Fast Remote Help for Shreveport Louisiana Information Networks
Fast Phone Consulting for Shreveport NetworksFor organizations in Shreveport Louisiana, Progent offers remote technical support for computer systems based on Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have provided remote support to businesses in all 50 states in the U.S. (Check out recommendations from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-qualified engineers to help with challenging networking problems, plus the services of CISA and CISSP-certified security consultants to help with high-level security design and troubleshooting issues.

Progent's online support engineers provide excellent value due to the fact that they possess the practical background and have access to the sophisticated technology needed to solve the majority of information system issues rapidly. This reduces immediate costs since service calls use up fewer billable minutes. Online support also eliminates the expense of sending an engineer to your office. Your organization benefits even more in incidental costs by reducing or eliminating system downtime and related costs resulting from business disruption, disgruntled customers and vendors, idle workers, and distracted management. Progent's advanced remote consulting experience is particularly valuable for businesses that are dependent on public clouds for critical infrastructure or software such as Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite IT support may not be an option.

Progent's billing model for remote support is structured to stretch your IT service investment. Progent bills per minute for phone assistance, so you pay only for the services that you actually get. Unlike many online support firms, Progent asks for no service activation charge or minimum job duration. Progent's per-minute billing unit and simple model for pricing save you from situations where fast repairs somehow turn into major tabs. Progent's penchant for disposing of problems efficiently means your business saves money.

Progent's Remote Consulting and Technical Support Expertise
Over time, Progent has mastered a collection of customized tools and field-tested processes which permit the maximum degree of efficiency for remote technical support and troubleshooting for information networks of all sizes. Progent offers protected VPN support for VPN gateways from multiple leading companies including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity enables the engineers of Progent's online support team to access your system remotely without violating corporate security.

Progent's powerful technical support reporting application keeps extensive records for all service that Progent's clients have received. Progent's staff service personnel have access to the details of services rendered to every Progent customer by every engineer. This history of anomalies and solutions is structured as a readily exploitable proprietary knowledge base that allows Progent's remote support experts to communicate their knowledge with the whole team to make sure that the quality of Progent's technical support grows daily. Progent's advanced accreditations and close associations with key technology companies such as Cisco and Microsoft make available additional massive technical databases and allow fast response from manufacturers' internal product engineers with the result that Progent's online consulting specialists can determine the best solutions promptly.

Online technical services offered by Progent to businesses in Shreveport Louisiana include:

ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent provides a family of budget-friendly, fixed-price services intended to enable small and mid-size businesses to utilize the same best-of-breed IT solutions deployed by some of the world's leading enterprises. Progent's ProSight suite of outsourced network management services covers all key aspects of information technology such as email protection, behavioral-based threat defense, cloud-based backup and disaster recovery, network infrastructure management, VM hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior machine learning tools to defend endpoint devices and servers and VMs against new malware assaults like ransomware and email phishing, which routinely evade traditional signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to address the complete malware attack progression including protection, detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer protection for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering through cutting-edge tools incorporated within one agent accessible from a single control. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that meets your organization's specific needs and that allows you prove compliance with legal and industry information protection standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate action. Progent's consultants can also assist your company to install and test a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates your backup activities and enables fast recovery of critical files, applications and VMs that have become unavailable or corrupted as a result of component breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FINRA, and PCI and, whenever necessary, can help you to recover your critical information. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top data security companies to deliver web-based management and world-class security for all your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's on-premises gateway device adds a further layer of analysis for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to diagram, monitor, reconfigure and debug their networking appliances such as routers, firewalls, and load balancers plus servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are always updated, copies and manages the configuration information of virtually all devices on your network, monitors performance, and sends notices when potential issues are discovered. By automating tedious network management processes, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, finding devices that need important updates, or isolating performance bottlenecks. Learn more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network running efficiently by checking the health of vital computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT management staff and your assigned Progent engineering consultant so any potential problems can be resolved before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Because the environment is virtualized, it can be ported easily to a different hardware solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard data related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can eliminate as much as half of time spent trying to find vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to get an unbiased evaluation of the overall health of their network. Based on some of the leading remote monitoring and management tools available, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how well the deployment of your essential network assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits like a more manageable Active Directory environment. Both versions also include a year of cutting-edge remote network monitoring and management. Benefits can include simpler network management, improved compliance with information security requirements, higher utilization of network assets, quicker problem resolution, more dependable backup and restore, and higher availability. Learn more information about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone interview with a Progent information assurance expert. The interview is designed to assess your company's preparedness either to stop or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information about your current antivirus tools and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient security and backup/recovery system that meets your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Services Available from Progent
Progent can provide the skills of world-class online consulting experts for contract IT projects. Progent's charges for longer-term consulting tasks are determined based on the qualifications of the engineers assigned. Progent's background in these special fields of computer technology enables clients to complete critical projects economically and on schedule. Progent's special remote engineering services include:

  • Call Center Services
    Progent's Call Center support programs for companies with networks based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, shared Helpdesk support services, and Call Center operations consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end service desk solution that handles all facets of remote Level 1 desktop support from initial requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Progent offers call desk services at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle the most issues.

    Progent's Call Center consulting expertise can aid you in building an efficient new Call Center or enhancing your established organization, identifying or modifying Call Center application software to address the particular requirements of your business, or providing temporary phone support staff to reinforce your in-house Help Desk group during unusually busy events like software migrations, major updates, or installing brand new business software.

    Progent's Help Desk Call Center staff of veteran network professionals gives your clients in Shreveport Louisiana quick contact with an effective network service group with extensive experience delivering phone consulting and remote troubleshooting for networks that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's charter is to earn the Help Desk Call Center perception as a solid driver of business efficiency, and Progent's target is to fix and not merely annotate technical problems.

  • Business Applications Support: Education, Custom Programming, and Problem Solving
    Progent's Applications Consulting Team provides phone-based and in-depth engineering support and education in key business application areas such as Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting expertise, customization, and training for popular Microsoft business applications including CRM, Office Project, Office 365 Word, and Microsoft Office 365 Excel. For more information concerning Progent's expertise, custom programming, and education services, go to Progent's Applications Experts Group.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous networks that include various Linux distributions, Hyper-V and VMware; and expanded cloud support including closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide world-class online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and configure a new deployment of Microsoft System Center 2016, extend or tune your current one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring Support
    Progent can deliver businesses in Shreveport Louisiana remote hybrid network monitoring by providing System Center 2016 Operations Manager (SCOM) expertise and System Center 2012 Operations Manager (SCOM 2012) support. Progent can tune Operations Manager to fit your environment so your network maintenance is proactive rather than reactive. By uncovering potential trouble spots before they expand into network outages, system monitoring can ward off inconvenient and expensive network crises. Progent can also assist with server and infrastructure monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft Windows systems, or networks that incorporate a mix of operating systems.
How Your Shreveport Business Can Contact Progent's Remote Support Experts
To contact Progent about emergency online help with Windows, Apple macOS and OS X, or Linux/UNIX environments, visit Progent's Emergency Online Support, telephone 1-800-993-9400, or go to Contact Progent. For companies and new ventures in Shreveport Louisiana, Progent's online network support specialists are ready to deliver effective and economical IT help the instant your company has to have it. Long experience offering remote technical assistance has earned Microsoft Partner status for Progent's team of engineers and has helped Progent to develop world-class troubleshooting skills and to fine tune online connectivity technology to fix network problems rapidly while eliminating the expense and lost time associated with in-person service visits.

Even if your Shreveport business relies on a local freelance consultant or employs a full time organization that know how to handle day-to-day computer problems, Progentís Microsoft and Cisco certified consultants can offer a convenient and transparent virtual expansion of your local resources in cases when your usual service personnel either lack the bandwidth or the knowledge to address unexpected network crises or especially challenging integration projects.

Details of Progent's Remote Network Support for Shreveport Louisiana
Progent's online help, Internet-based repair, network security consulting, and network management services give offices in Shreveport Louisiana unparalleled leverage for your IT budget. Whether you need one-time telephone help and Internet-based troubleshooting or full-time Help Desk services and network administration, Progent's experts can provide your office enterprise-level network support while permitting you to avoid the cost and administration overhead of carrying a full-service internal IT staff. Highlights of Progent's online help program include:

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's number of employees, range of IT expertise, fine tuned remote support software, and understanding of enterprise networking allow offices to escape the limitations of exclusive dependence on smaller consulting organizations, individual freelance service providers, or over-stretched internal resources.

Progent adds value by providing:

How Does My Business Begin Receiving Online Network Support from Progent?
To initiate Progent's online help offerings or to find out more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT support, go to Immediate Technical Support.



An index of content::

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    VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you define, automate and verify a repeatable process for restoring services rapidly following an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, upgrades and fixes and can produce reports to confirm complete service restoration, validate Service Level Agreements and prove compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to design, configure, test and administer a disaster recovery solution powered by VMware SRM.

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    Progent's wireless site survey services assist you to design, implement and debug a Wi-Fi LAN optimized for your facilities, offering your business a wireless solution that has the coverage, performance, density, data protection, and roaming ability your business requires.

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    Progentís Microsoft-certified experts can provide small and midsize businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and information. SharePoint Portal Server offers a central spot for your employees or clients to access, organize, distribute and manipulate useful data, documents, and applications and to communicate with other people. It enables faster and more intelligent decisions, more effective access across groups and more economical business practices. The primary goal of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information available inside and outside a business network. Windows SharePoint Services join workers, clients, teams and major tasks with the data theyíve created in a way that makes data easy to locate, download and re-use.

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    Progent's Check Point firewall consultants can help you plan, deploy, and administer firewall solutions built around Check Point NGFW firewalls and Check Point's cloud-based SandBlast security services. Progent can also assist you support older Check Point firewall models or migrate smoothly to Check Point's modern firewalls.

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    Progent's Cisco-certified SIP infrastructure consultants can help your business to plan, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and can provide cost-effective online or onsite support to help businesses to migrate efficiently to a productive unified communications network that delivers fast ROI. Progent's certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.

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    Forefront Threat Management Gateway builds on the proven security technologies of Microsoft ISA Server and provides a easily administered Internet gateway that acts as a single-server platform for a variety of security functions such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, permits custom reporting generated by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual server to cut costs and enhance recoverability. Progent's Microsoft engineers can help your company to design and execute pilot and production implementations; integrate Microsoft Forefront TMG 2010 with Windows 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also help your organization to migrate smoothly to Forefront Threat Management Gateway 2010 from any version of ISA Server.

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    Progent's Microsoft Certified professionals can provide expert consulting for enterprise-wide implementations of Microsoft Exchange Server. Progent's consultants can help you prepare for multi-site Exchange Server 2007 rollouts or updates and can provide onsite personnel to help enterprises with installations of Microsoft Exchange in the or any area served by Progent's engineers.

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    Microsoft SQL Server 2014 incorporates major improvements in key areas including performance, availability, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and on-premises services including system design, deployment, management, troubleshooting, and software development services to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment.

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    The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for piloting line-of-business applications, developing cost-effective system upgrade methodologies, evaluating and tuning performance, designing or validating business continuity strategies, resolving compatibility issues, and building training environments for the latest technologies. For Progent customers who lack sufficient internal resources to assemble effective pilot environments, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping critical IT initiatives on schedule.

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    Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all delivered services. Unlike some independent consultants or local support firms who offer scant documentation or details of services done, every service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the support reports transmitted by each consultant to each customer. The practice of documenting and organizing service activity allows more effective service and eliminates a slew of typical problems such as when a service customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom.

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    If you want to revamp your corporate web site, create internal websites for applications such as human resources or worker training, design a powerful web presence for a new business, or write line-of-business, data-driven specialized web applications, Progent can provide skilled and experienced web designers. Progent's experts can also help you build and maintain a secure, fault-tolerant server and communications network, including off-site and wireless connectivity, to run your web solutions.

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    If your company is producing Linux-based software in an environment that includes MS Windows-based servers, desktops, and office applications, Progent offers comprehensive network support outsourcing that allows you to concentrate on your area of high-value expertise while avoiding the constant distraction of managing your business network. Through the use of automated server monitoring and by delivering online and in-person support when your business needs it, Progent represents an affordable solution for managing an IT network that provides excellent reliability, security, and efficiency. Progent's Linux developer support offerings include comprehensive network support outsourcing, virtual server infrastructure, remote and on-site support and repair, proactive network monitoring, and Help Desk support.

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    Progentís high availability system consultants provide non-stop computing support, disaster recovery planning, network load balancing, non-stop interoffice access, non-stop Internet interface design, non-stop data center consulting, and other non-stop operations services to show your company configure a non-stop network for strategic applications. Progent has the experience to design affordable, fault-tolerant systems by utilizing the expanding suite of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster. Progentís Microsoft and Cisco certified consultants can help you build a high-availability mutli-site network with a fully redundant Internet interface and intelligent system load balancing.

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    Office 365 is Microsoft's growing suite of client productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 programs and cloud services are offered in a variety of product bundles intended for customers from students and households to global enterprises. Progent offers quick and affordable online access to specialists with expertise in Microsoft, Mac, iOS, and Android platforms. Progent can assist you to evaluate the many subscription plans offered with Office 365 and configure your network with Office 365 so you realize top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and maintain hybrid networks that seamlessly integrate on-premises and cloud resources.

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    Progent believes that a well designed and implemented information system is a crucial factor for accelerating a company's growth, and Progent follows this philosophy in our corporate system infrastructure. We have created a non-stop virtual office network that enables our in-house consultants and certified contractors to offer fast and effective support, cooperate closely on challenging projects, and gain from career and personal maturity by being a member of a dynamic business ethos of self motivation and independence.

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    Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager 2007 and also have quick access to Progentís Microsoft Premier IT support experts. With Progent's economically priced IT support programs, small organizations can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager to provide small company networks world-class availability, security, and productivity.

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    Internet Security and Acceleration Server 2006 is a multi-functional gateway that provides a powerful application layer firewall, virtual private network, proxy, and Web caching platform for safeguarding the Internet-facing applications of any organization against a wide range of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 support professionals can show you how to design, rationalize, test, implement, customize and support the any edition of ISA Server on your information system.

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    Progent can assist you to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy change management platform or assist you to modify your existing SCCM 2012 environment to accommodate your changing IT requirements. In addition, Progent can assist you to create an infrastructure that takes full advantage of SCCM 2012 by providing advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.

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    Systems Management Server 2003 provides added functionality for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs reduce the overall administrative costs of managing and configuring software by making it simpler to copy system images, control mobile devices, and run management utilities. In addition to alerting you about ways to cut management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT tasks that cover processes that Feature Packs are designed to streamline. Progent's adoption and upgrade services can minimize spending and eliminate business disruption as you move to new operating systems and programs. Progent's wireless consulting experts can help you define efficient processes and policies to manage handheld computers and smart mobile phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security strategy that includes standards, processes and technologies to keep your IT computer system protected.

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    Medium-size businesses can get all the benefits of Microsoft System Center Operations Manager and have fast availability of Progentís Microsoft and Cisco Premier Certified network support experts. With Progent's affordably priced network support packages, medium-size organizations can choose a basic co-sourcing service program based on Microsoft System Center Operations Manager with network monitoring, automated alerts, comprehensive reporting, Help Desk support, and online troubleshooting. For companies with mission-critical applications who need high availability networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide medium-size company networks enterprise-class availability, protection and performance.

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    The server cluster feature set incorporated into the high-end editions of Microsoft Windows Server 2008 has been radically re-engineered to simplify the deployment, setup, and management of server clusters that provide improved levels of network dependability, security, performance, and flexibility. New or improved features include cluster Validation, easier configuration and deployment, improved cluster administration, redesigned cluster infrastructure for increased uptime, hardened security and quorum structure, minimization of failure points, more storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can assist you evaluate the business benefits of Windows clustering, plan and implement an installation, train your network support personnel to manage your cluster environment, deliver continuing consulting and support services, and produce and validate a disaster recovery plan.

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    Progent's Check Point Software experts can help you choose and configure Check Point Software Firewall/VPN software and hardware based on Check Point's security platform to offer an affordable and efficient security solution for your corporate network. Progent can also help you configure other Check Point technologies including Check Point ZoneAlarm and Check Point UTM-1 appliances with security solutions from other suppliers and offer a central source for on-going technical support, maintenance, education, and design services.

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    Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, enhancing and repairing System Center Operations Manager solutions and offer organizations of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric and Microsoft and third-party applications and services. Also, Progent can provide fast remote or onsite troubleshooting to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.

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    The Certified Information Systems Auditor accreditation is a globally recognized achievement that indicates mastery in IS security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates pass an extensive examination administered by the ISACA professional group. Progent can provide the expertise of a CISA-Certified network security audit consultant able to assist businesses in the fields of IS audit services, IT administration, systems and architecture lifecycle, information technology service delivery, safeguarding of data assets, and business continuity planning.

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    Progent's Microsoft-certified consultants can help you to assess the business value of Windows Server 2012 R2 for your organization, create test systems and migration strategies, optimize your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT support team, create a corporate-wide security strategy, streamline IT management, help with creating applications, and build and validate a DR/BC plan.

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    With Catalyst switches for small and mid-size businesses, Cisco enables companies to gain the full benefits of bringing intelligence to their IT infrastructures. Cisco's switching product line allows you to enable features that make your network infrastructure sufficiently available to handle time-critical needs, expandable to support future growth, safe enough to protect confidential data, and designed for prioritizing and managing all traffic to streamline network performance. Progent's Cisco certified engineers can help you select and integrate Cisco switches appropriate for your business. In addition, Progent's CISA certified security specialists can show you how to develop a strategic security policy and set up Cisco switches so they help support your security strategy. Cisco Catalyst switches that Progent supports include Cisco's Catalyst 2940 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 switches.


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