Besides providing rapid access to high-level network consultants and subject matter experts (SBEs) to help Shreveport, Louisiana businesses to resolve specific IT problems or longer-term initiatives, Progent offers short-term staffing to deal with more generalized services like desktop support, network administration, and Help Desk services. Short-term staffing can help businesses to respond to planned or unexpected increases in demand for IT services, which may result from scenarios like mergers and acquisitions, data center moves, technology migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or new compliance requirements. Temporary IT staff augmentation can also cover gaps left by the absence of full-time IT personnel due to scheduled vacations, illness, resignation, etc.
Advantages of Progent's Short-Term IT Staffing Services
Progent's temporary supplemental staffing services give organizations the versatility to respond to surges in demand for network personnel without dealing with the costs and hassle that come with vetting and recruiting reliable technical personnel and without the burden of adding to your in-house head count.
Key features of Progent's short-term supplemental staffing services include:
Progent's Co-managed Help Desk Call Center Program
- Fast availability of reliable IT professionals
- Simple initiation, cessation, and re-engagement of services
- Transparent extension of your full-time network support team
- Comprehensive reporting of services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved promptly
- Close relationship with a world-class, full-spectrum resource for network support
Progent's shared Help Desk program is a proven on-going staff augmentation alternative that allows IT groups to share the responsibilities of Help Desk support transparently between their in-house IT staff and Progent's nationwide team of IT support specialists. Working as a transparent supplement of your full-time Help Desk, Progent's shared Call Center program is a collaborative service alternative powered by the industry's leading shared professional services platform for streamlining, service requests, ticketing, assigning responsibility, monitoring progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing remote and on-premises network services for businesses across the United States. Progentís engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts hold advanced certifications including CISSP-ISSAP, CISA, and GIAC. Find out more about Progent's industry certifications.
Progent's Practice Areas for Shreveport, Louisiana Businesses
Progent's nationwide roster of certified consultants and technical experts can provide Shreveport, Louisiana organizations a broad array of remote consulting and debugging services. Areas of expertise covered under Progent's consulting program for IT service organizations include:
Contact Progent for Temporary Staff Augmentation for Shreveport, Louisiana Companies
To find out more details about Progent's short-term staffing services for Shreveport, Louisiana businesses, call 800-993-9400 or visit Contact Progent.