Shreveport Remote Workers Integration Support and Consulting
System Planning, Configuration, Management and Help Desk Consultants
Expanding your telecommuter workforce may have a major impact on IT architecture, security, and company culture. Progent has two decades of background helping SMBs to plan, configure, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Shreveport organization to pick the right tools and follow best practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns top business value. Progent can provide services ranging from as-needed guidance for getting you past challenging IT bottlenecks to full project management to help you successfully complete mission-critical initiatives.
Progent can help Shreveport, Louisiana businesses to succeed with any facet of building a high-functioning work-at-home environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, security monitoring, backup/restore solutions, and unified management.
Network Infrastructure for Telecommuters
Setting up the physical and software infrastructure needed for a remote workforce can be especially complex if you must manage a combination of personal hardware like PCs and notebooks, routers, and wireless appliances from an assortment of vendors and with a mix of OS software and firmware levels. Progent's experience providing remote help for both legacy and current technologies in virtual office solutions enables you to make cost-effective use of your existing infrastructure and provides you with ready access to top-tire consultants for implement essential upgrades. Services available from Progent to help your company to implement a high-functioning telecommuting infrastructure include:
- Virtual Private Network connectivity makes it possible to create a secure connection for authorized at-home workers to access IT assets located at your corporate data center or in a public cloud. Progent can assist your company to deploy and maintain VPN connections between your teleworkers and your key IT resources by providing remote VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can help your at-home workers to set up Cisco's popular AnyConnect software for safe VPN tunneling for a broad selection of endpoint devices such as Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable a teleworker to see and interact with a remote computer's desktop. This technology gives IT managers substantial control over the computing environment of telecommuters and ensures remote users a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach at-home networks to the Internet and typically support VPN tunnels, local Wi-Fi connectivity, and firewall services. Progent can provide top-tier remote consulting for configuring home routers from all major manufacturers. See router configuration services from Cisco-certified experts.
- Home Wireless networks, often supporting families and visitors, are commonly utilized by at-home employees to access their Internet router for work. This can cause performance as well as security problems. Progent can help you to mitigate these problems by delivering expertise that include Cisco Aironet integration expertise, Cisco Meraki WiFi deployment expertise, and Ubiquiti Unifi WiFi AP setup assistance.
- Internet access methods affect the performance and reliability of connections between telecommuters and the corporate network. Business-critical processes might demand redundant Internet connections in the event the normal connection fails. Progent offers expertise for selecting service providers, selecting sensible service packages, and integrating redundant Internet access. See Internet access solutions.
IP Voice Solutions for At-Home Workers
Expanding the company phone environment to include remote users is vital to maintaining a productive at-home workforce. A broad range of cloud-centric VoIP platforms are used by small and mid-size businesses to server telecommuters. Many enterprises depend on Cisco's current or older products for IP voice management. Progent can help businesses of all sizes to plan or maintain a telecommuter VoIP service that delivers the versatility, convenience and security required for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses tune their existing Cisco VoIP environments to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager manages other mixed media services such as unified messaging, video conferencing, and team collaboration networks. For more information about Progent's CUCM expertise, visit Cisco Unified CM expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help your company to maintain your current CallManager environment or migrate smoothly to Cisco's current IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other early VoIP products, refer to Cisco CallManager expertise.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients working outside the corporate perimeter such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN architecture to support these VoIP solutions and deliver on-demand integration and debugging expertise.
Voice/Video Conferencing for Telecommuters
A broad selection of voice/video conferencing products from leading vendors support online discussions, video conferencing, chat sessions, and screen sharing for both local workers and teleworkers. Many organizations use a mix of conferencing products to accommodate their various partners and clients. Progent's communications experts can assist your organization to maintain your existing conferencing environment and enhance the engagement of your at-home workforce.
- Skype for Business is Microsoft's popular communications platform that supports presence, IM, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can help you to set up and manage Skype for Business clients to accommodate your at-home workforce. For details about Progent's support services for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's group video calling platform for compatible iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 simultaneous users for video sessions. For details about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference and training. To learn more about Progent's support services for Webex as well as for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and content with capabilities that include IP voice and video calling, persistent threaded chat, plus data sharing. To learn more about Progent's consulting services for Teams and for other Office 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and help your business to optimize your WAN infrastructure to run them.
Microsoft Collaboration Platforms for Telecommuters
Microsoft's collaboration products are closely integrated with Microsoft's popular Office suites, offering a powerful environment of productivity apps that deliver a consistent user interface for sharing data and ideas throughout a corporate network and on a wide range of endpoints. Progent has delivered online consulting support for Microsoft SharePoint and Exchange Server since their initial releases and can help your company to tune these critical collaboration products to maximize the productivity of your remote workforce.
SharePoint uses web sites to facilitate collaboration and knowledge delivery by providing policy-based access to data, workflow, and tools for looking through enterprise-wide business data. SharePoint allows you to build secure web portals that allows at-home workers to see and update aggregated business intelligence by means of Intranets (Wikis), Blogs, social web sites, and Web Parts. To find out about Progent's SharePoint expertise, refer to SharePoint configuration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, go to deployment consulting services for Microsoft Exchange.
OneDrive is Microsoft’s shared cloud file hosting and synchronization service, comparable to GoogleDrive. At-home users can save files to the OneDrive service, and co-workers can retrieve them securely via a browser. Provided with Office 365, OneDrive enables remote employees to co-author documents. Edits made offline are synced when you reconnect to the Internet. To learn about Progent's consulting expertise for Microsoft OneDrive, refer to Microsoft Onedrive integration consulting.
Cloud Integration Services for Teleworkers
Progent offers affordable online support for enabling businesses to build, manage and repair cohesive hybrid network architectures that include physical data centers, teleworkers, branches, plus public cloud resources. Progent offers top-tier consultant for all modes of public cloud service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help telecommuters resolve problems with public cloud access, identity, and security.
Microsoft Azure is a leading family of cloud services that allows you to utilize infrastructure, servers, and key applications running on Microsoft's massive cloud. Azure features more than 100 services services such as the ability to host Windows and Linux-powered VMs, on-demand cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can assist you to set up VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity control with Azure AD, and design data backup and restore systems with Azure Backup. Progent's cloud experts can also show you how to establish protected access to Azure services for teleworkers by configuring and troubleshooting firewall appliances and VPN tunnels. To learn about Progent's consulting services for Azure, see Microsoft Azure consulting services.
Office 365, now called Microsoft 365, is Microsoft's growing family of business productivity software and cloud-based services available by subscription. Office applications and cloud services are marketed in a variety of plans designed for customers ranging from individuals and small offices to major enterprises. Progent can provide fast and easy online contact with consultants familiar with Office 365-compatible client devices running Windows, Mac, iOS, and Google Android technology. Progent can assist your business to assess the various subscription plans offered with Microsoft 365 and configure 365 applications for your remote workers in a way that delivers maximum business value. To find out about Progent's consulting services for Microsoft Office 365, go to Microsoft 365 integration services.
Exchange Online is one of the most widely used applications in Azure-hosted Office 365 product product suite. Exchange Online offers the advantages of reduced costs for physical infrastructure, easier management, on-demand scaling, high availability, and other benefits associated with cloud computing. Microsoft has engineered Exchange Online to run smoothly with local Exchange environments, allowing customers to create hybrid information systems. Progent's Exchange experts can provide as-needed assistance to guide you past tough IT roadblocks and also offer end-to-end project management outsourcing to ensure your at-home workers have convenient and secure access to your Office 365 Exchange Online deployment. For details Progent's expertise for Exchange Online, refer to Exchange Online configuration and support consulting.
Amazon AWS is a pioneer in the public cloud market and is the world's top source of cloud-based services. Progent offers quick and economical online contact with cloud integration experts who can assist your business to plan, implement, maintain, and debug hybrid IT networks that integrate Amazon AWS cloud services with on-premises data centers and with other popular cloud platforms such as Azure. Progent also offers access to Cisco-certified CCIE networking consultants to help you to build a high-uptime network model so your users have a consistent computing experience regardless of whether they are working from your main office, a remote branch, at home, or on the move. To find out about Progent's support services for Amazon AWS, visit Amazon AWS consulting services.
Google Cloud (GCP) is a popular collection of public cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can help your business to expand your existing IT resources with the Google Cloud Platform, and Progent's database consultants can help you make your mission-critical applications cloud friendly so your remote workers can take full advantage of Google Cloud Platform services. Progent's consultants can assist you to deploy virtual machines on GCP Compute Engine, plan a cost-effective storage solution with Google Cloud Storage services, and streamline identity control for at-home workers with Google Cloud Identity. Progent's consultants can also help your business to utilize GCP's management tools to administer and track your GCP ecosystem. To find out, visit Google Cloud Platform consulting expertise.
Help Desk Services for Telecommuters
A fast, organization-wide changeover to a teleworker business model, which could be the result of a pandemic or as an element of a disaster recovery/business continuity plan, can overstretch even a well-staffed in-house Help Desk. Progent's Help Desk services allow businesses of any size to outsource or augment their Help Desk Call Center by using Progent's online Technical Response Center team.
- Progent's Standard Call Center support services utilize Progent's nationwide team of remote technical support experts combined with world-class trouble ticketing and tracking technology to offer an economical, modern Support Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of remote Level 1 desktop technical support from initial service requests through ticket generation, desktop sharing, problem resolution, and reporting. A browser-based User's Service Portal enables at-home employees to track or edit the status of their active trouble tickets, add information, and append screen captures or relevant files. Support services are provided at a significant discount off Progent's ordinary Level 1 desktop support rates, and Progent offers the option of rapid hand-off to Level 2 and Level 3 IT experts to resolve advanced problems. To learn more, go to Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Call Center Augmentation Service allows you to expand your existing Call Desk team by sharing delivery of Call Center support services seamlessly between your regular support staff and Progent's nationwide pool of PC support technicians and subject matter experts. Progent's shared Help Desk service is based on a collective support solution based on the number one professional services automation (PSA) tool for handling help requests and ticketing, establishing ownership, monitoring progress, and generating reports. For details about how Progent's Support Desk Augmentation Services can enable your company to deliver world-class IT support to your telecommuters, refer to Progent's Help Desk augmentation Services.
Security and Compliance for Teleworkers
Teleworkers commonly run their personal computing devices and work in a physically unsecured environment. This increases their exposure to cyber attacks and demands judicious deployment of security appliances, remote monitoring, and the creation of policies based on best practices. Progent's veteran team of certified cybersecurity experts can assist you to plan, implement and manage a modern cybersecurity environment that safeguards vital information in IT networks that incorporate remote workers.
- Firewalls enable you to create a network that can be safely utilized by on-premises users and by telecommuters, mobile employees, suppliers, customers, and other stakeholders. Modern firewall devices allow you to assign and manage different access rights to different groups of users and to expand your IT network and adjust your security profile as your company evolves and as cyber threats become increasingly complex. Progent works with both current and older firewall appliances from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall integration services, see firewall support expertise.
- Remote Endpoint Monitoring makes it possible to track the various computers utilized by telecommuters and either block or identify and respond to modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on every secured endpoint device, watching all activity and using state-of-the-art behavioral threat analysis to identify new attacks before they can spread. When an attack is spotted, ProSight ASM instantly isolates the impacted endpoint from the network to quarantine the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoints remain protected even if they are offline. To learn more about ProSight ASM, go to remote endpoint security monitoring for teleworkers.
- Security Audits can assess the vulnerability of your information system to all types of external and local security threats for an environment that incorporates telecommuters. Progent can deploy remote, automated cybersecurity inventory software for quickly and economically uncovering a broad range of security gaps that can be surfaced over the Internet. Progent's security audit experts, which can be provided by data security professionals with top credentials such as CISA, CISSP, and GIAC, can help you to audit your workflows and policies and assess your WAN infrastructure to enable you to design the highest level of protection for your teleworkers.
Data Protection for At-Home Workers
The field of Data Protection covers backing up and recovering vital data in order to prevent data loss and minimize restoration time and effort in case of storage system problems due to equipment breakdowns, software glitches, operator mistakes, cyber attack, or any other reason. Dependable data protection strategies can be especially challenging to architect and manage in hybrid networks that incorporate local data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for telecommuters must cover diverse types of personally owned endpoints. Progent offers fast remote help from experts knowledgeable about a wide array of products for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, iPads and handhelds. Leading backup/restore products maintained by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up resources distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud storage and includes fine-grained recovery and unified management.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly anticipate scenarios that call for a temporary switch to a work-at-home environment. Progent's expert disaster recovery preparedness experts and business continuity consultants can help you to develop, document and test a DR/BC strategy that includes the logistics of moving to an at-home workforce.
Unified Management for Telecommuters
Microsoft has rebranded and rebundled its endpoint management products under the title Endpoint Manager, which includes Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing on-premises computers. Endpoint Manager offers a centralized environment for safeguarding corporate information by managing local, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud service for managing and protecting remote devices and software. Remote endpoint devices can be personally owned or business owned. Network admins managing the endpoint computers of at-home workers can use Intune to provision and authenticate applications on managed devices, push patches and certificates, set up policies for accessing data and networks, manage passwords, create VPN tunnels, determine how home-based workers share information, establish threat protection, ensure compliance, and erase sensitive information from lost, stolen or decommissioned endpoint devices. Intune can be used with iOS/iPadOS, Android, Windows, and macOS/OS X computers. For details about Microsoft Intune and how Progent can help your company to use this platform to manage the devices of your at-home workforce, see Intune telecommuter device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management platform that allows network administrators to keep offsite endpoints current and protected. Workspace ONE uses VMware AirWatch technology for unified endpoint administration plus VMware's Horizon virtual application delivery platform for authorization control, application management, and configuration management of endpoint computers. Workspace ONE operates with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site deployment through a perpetual license. Top features of VMware Workspace ONE include fast over-the-air deployment of new notebooks, quick onboarding of new users, policy set up and enforcement for all classes of devices, aggregated management reporting and analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud-based services. To learn about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Shreveport, Louisiana business, call
An index of content::
CISSP Security Organizations
CISSP Certified Cybersecurity Consult
Progent's CISSP-premier cybersecurity experts can assist organizations of all sizes with any aspect of information system security. Progent can implement efficient security systems that guard a small office from modern malware attacks or Progent can plan, deploy, and manage an end-to-end security environment for hybrid enterprise networks that accommodate local, online, and mobile clients sharing IT resources spread over multiple physical sites and public and private clouds.
Cisco Security Small Business IT Outsourcing
Cisco Router Troubleshooting
Progent's CCIE-certified networking consultants have extensive background helping ISPs to architect, implement, manage, tune, and troubleshoot high-availability, scalable network solutions appropriate for public networks.
Wireless AP IT Consultants
CCDP Expert Certified wireless VoIP phones and Meraki APs IT Consulting
Progent's Cisco-certified Wi-Fi technology consultants can assist you to deploy, administer, and debug Cisco Wi-Fi products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Systems Management Server 2003 Specialist
SMS Migration Information Technology Consulting
Progent’s Microsoft certified consultants provide small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install critical software rapidly and reliably to specified workers, lower product costs and adhere to licensing agreements by determining patterns of usage, improve Windows protection by improving your knowledge of weak points and by installing targeted patches, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational costs by fully exploiting the management functions built into Windows. Progent’s SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch administration, and resource monitoring management including software and appliance inventory.
Progent's Management Professionals
Progent Management Team Migration Consultants
Progent's management team includes industry professionals with decades of background providing computer consulting, technical support, and long-term information system planning to businesses ranging in size from startups to Fortune 500 companies. Great support calls for great people, and Progent stands out by having assembled a management staff able to provide customers with the best service value in the industry.
Small Business WAP571 Support and Integration
Small Business 500 AP Technical Consultant
Progent's Cisco-certified Wi-Fi integration consultants can assist you to configure, manage, and debug Cisco Small Business Wi-Fi Access Points.
Remote Employees Infrastructure Network Engineer
Computer Consultants Work from Home Infrastructure
Progent can help small and medium-size companies to plan, deploy and troubleshoot the network infrastructure for a remote workforce.
Mobile Laptop Support Organizations
Design Smartphone Synchronization
Progent's remote access and smartphone synchronization experts can help you to plan and configure connectivity solutions for remote desktops, laptops, and wireless handhelds so they integrate seamlessly with your IT network, enabling your business to improve the efficiency of your remote workforce.
Firepower Consultant
Cisco ASDM Firewall Management IT Consultant
Progent’s Cisco-Certified technology consultants offer professional PIX Firewall support services encompassing architecture, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack security, and secure access services. Ranging from small, plug-and-play desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a healthy combination of protection, speed and reliability for information networks of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including powerful application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive management solutions. Progent’s network consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Integration Support Helpdesk Sharing
Microsoft Certified Partner IT Services Supplemental Help Desk
Progent’s Co-managed Call Center service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's pool of certified desktop support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution based on the top shared professional services automation tool for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.
Consulting Services Small Business Network Management Outsourcing
Managed IT Services Engineers
Progent's ProSight portfolio of managed services are designed to provide businesses who maintain minimal in-house network support teams with affordable help from world-class management platforms and technical expertise. Benefits of the ProSight line of managed IT services include flat-rate IT maintenance expenses, automation of routine administrative processes, ongoing adoption of the latest technology, smooth migration from legacy technology to current solutions, improved fit between computer technology with business goals, guidance from veteran network consultants, and allowing management to concentrate on business rather than ever-changing network technology.
Cloud Backup Security On-site Support
Cloud Backup Security Computer Consultant
ProSight Data Protection Services provide small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows rapid recovery of vital files, apps and VMs that have become unavailable or corrupted due to hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver advanced support to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FINRA, and PCI and, when necessary, can help you to recover your critical data.
24-Hour Q&A about Cisco CCDP Freelance Jobs
FAQ about Cisco Consultant Telecommuting Job
To see answers to frequent questions about becoming employed by Progent, see Jobs at Progent Frequently Asked Questions.
Technical Consultant Remote Employees Endpoint Management
Offsite Workers Endpoint Management Network Consultant
Progent can help small and medium-size businesses to configure efficient endpoint management tools for maintaining endpoint devices used by work-from-home employees.
Juniper NetScreen 5200 Firewall Firewall Support
Juniper NetScreen 5200 Firewall Protect
Progent's Juniper-certified NetScreen engineer can assist your company to install and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to the latest Juniper technologies, and repair infrastructure issues in all-Juniper or mixed-technology environments.
Technical Support Companies Cisco Security
IT Consulting Firm Cisco Access Point
Progent's Cisco certified networking consultants have extensive background helping ISPs to architect, deploy, administer, tune, and troubleshoot high-availability, extensible connectivity environments appropriate for public networks.
Online Support VMM and SQL Server
Virtual Machine Manager Computer Consultant
Progent can assist organizations of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help you to migrate from a legacy release of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to optimize and repair your current SCVMM 2012 ecosystem so you get the highest possible business value.
SonicWall NSA Firewall Network Security Audit
SonicWall TZ350 Firewall Network Consultants
Progent's SonicWall firewall experts can help you configure, manage, and update SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end security plan and build security into your business practices.
Microsoft SQL Server 2014 Online Consulting
Microsoft SQL Server 2012 Online Support
Progent’s Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the speedy creation of enterprise-class business programs that offer your business a competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. In addition to providing consulting, maintenance and troubleshooting services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT system. Progent can also help you upgrade from older editions of Microsoft SQL Server to Microsoft SQL Server 2005.
IT Consulting Microsoft Windows 10 Migration
Windows 10 Compatibility Testing Migration Consulting
Progent's Windows consulting experts can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Windows. Online and on-premises evaluation and migration services for Microsoft Windows 10 provided by Progent's experts include ROI analysis, project coordination, compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile management, telecommuter access, data and identity security, automated provisioning and administration, network infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support personnel and end users, and ongoing technical help.
24/7/365 NetApp MetroCluster Switchover Engineer
NetApp MetroCluster Design Engineer
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with continual replication to deliver fast, zero RPO disaster recovery (DR) between datacenters that are as far as 185 miles (300km) apart from each other. Progent's roster of seasoned network experts can help you to design, configure, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by delivering help with procedures like assigning disk pools, determining plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, designing a configuration replication network, and verifying your MetroCluster DR solution to show adherence with information assurance standards and regulatory requirements.
Cisco Telepresence Specialist
Radvision XT5000 Technology Professional
Progent offers the expertise of a senior consultant with years of experience installing, maintaining, and upgrading telepresence systems from leading suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house network management team, your Internet Service Provider, and your video conferencing technology supplier to help your organization increase the business value of your telepresence ecosystem.
Consulting Dynamics GP Customization
Professional Dynamics GP Excel Cubes
Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to design custom line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can show you how to create reports that allow you to track your business more effectively, turning uncooked information into valuable insights into your company and customers.
Online Power BI Training System Consultant
Live Online PowerPoint Learning
Progent offers customized remote instruction for a range of desktop apps and operating systems including Office and Office 365 Excel, Word, Access and Visio plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction provides the advantages of traditional physical classroom seminars, such as instant interaction between clients and trainers, but avoids the costs of transportation and the hassle of attempting to accommodate the schedules of multiple trainees. Offered to individuals or groups of any size, Progent's live online instruction permits the trainer to run the seminar from a remote office while the students can be dispersed throughout an office or all over the the U.S. Virtual instruction supports proven teaching tools like broadcast white boards, real-time questions, and shared desktops. Sessions can be short and personalized to specialized subjects or longer in duration and wider in scope.
Windows 2008 R2 Remote Troubleshooting
Top Ranked Windows Server 2008 Hyper-VI Integration
Windows Server 2008 is a major advance in making IT networks more secure and available, easier to virtualize and administer, faster, and able to provide an improved environment for web hosting and development. Progent can assist your business get the most from the improvements built into Microsoft Windows Server 2008 by providing certified consulting, technical support, education, temporary staffing, monitoring, and security services.
ASA 5500-X Firewall with Firepower Integration Services
Adaptive Security Device Manager Outsourcing
Progent's Cisco-premier CCIE network engineers can help your company to manage your legacy PIX 500 or ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, configure, optimize, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Computer Consultancy Group Cisco CCIE Remote
Cisco Architecture Computer Consultancy Firms
Progent's Cisco-certified CCIE network experts can help your business to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software support.
SharePoint Portal Server Onsite Technical Support
SharePoint Portal Server Consultant Services
Progent’s Microsoft-certified consultants can provide companies of all sizes consulting, technical support, and application development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web technology for intelligently connecting people, groups and information. SharePoint offers a common location for your employees or clients to connect to, manage, share and interact with relevant information, documents, and applications and to interact with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more effective access across groups and more economical business practices. Windows SharePoint Services connect employees, clients, teams and projects with the knowledge they’ve developed in a manner that makes data easy to locate, retrieve and apply. Progent's SharePoint consultants can assist your organization to maintain your existing SharePoint ecosystem or upgrade to the current version of SharePoint Server or to SharePoint Online.
VMware Site Recovery Manager Migration Consultancy
VMware vRealize Orchestrator vRO Consulting Services
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that allows you to define, automate and test a repeatable workflow for restoring services quickly after an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and transparent site relocation, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and fixes and can generate audit reports to verify full service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist you to design, configure, test and administer a DR system based on VMware SRM.
Application Delivery Specialist
Citrix Virtual Application Delivery Engineer
Progent's Citrix-certified experts can assist your business to design, install, manage, and troubleshoot a virtualized Windows application delivery and management system based on Citrix XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter management and support consultants can help your organization to manage and maintain a remote datacenter that features high uptime, advanced security, and rapid disaster recovery.
Specialist Remote Wireless Site Survey
Wireless Site Survey Consultants
Progent's Wi-Fi site survey and predictive modeling help you to plan, install and troubleshoot a Wi-Fi LAN customized for your environment, offering your business a WLAN that has the coverage, speed, capacity, Quality of Service, security, and hand-off ability your company requires. Wi-Fi site survey services from Progent include online predictive modeling for designing a wireless LAN and on-premises survey services for confirming, optimizing, and troubleshooting a functioning wireless network.
SharePoint Server 2013 Computer Engineer
SharePoint Server 2013 Support Outsourcing
Progent’s Microsoft-certified experts offer small and midsize companies IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and data. SharePoint Portal Server provides a central spot for your workers or customers to access, organize, distribute and manipulate relevant information, documents, and applications and to interact with one another. It enables quicker and better decisions, more effective access across teams and more streamlined business processes. The main goal of SharePoint Server is to gather together, in a productive way, all of the diverse sources of information accessible inside and without a business network. Windows SharePoint Services join employees, clients, workgroups and projects with the knowledge they’ve developed in a manner that makes data easy to locate, retrieve and re-use.
Flex Series Wireless Controller Technical Consultant
Urgent 9800-L wireless controller Outsourcing
Cisco's Catalyst wireless controllers simplify the administration of wireless LANs by unifying the provisioning and control of Wi-Fi APs, tuning wireless throughput by reducing the effect of radio frequency congestion, improving Wi-Fi availability with fast failover, and strengthening data security by identifying threats and analyzing network traffic according to user class and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's latest wireless controller technology.
24x7 Remote Support Services Solaris
Emergency Solaris Consulting Services
If your business computer system combines Solaris platforms with Microsoft Windows, Progent can assist you to integrate your computers into a cohesive environment that allows all your operating systems to run side by side for easy administration, transparent dataflow, high reliability, superior performance, and tight protection. Progent's Sun Solaris and Windows coexistence support services feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network help and troubleshooting, on-site technical support, and Help Desk support.
Cisco ASA 5500 Firewall Upgrade Remote Consulting
24-Hour CCIE Expert Certified ASA 5500 Firewalls IT Consulting
Progent's Cisco certified network infrastructure consultants can assist you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Technology Professional Aten IP9001
American Megatrends MegaRAC Specialists
Remote server management cards give IT administrators complete control over a server without the requirement for a personal presence. Through remote server management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to plan, deploy, and support a fault-tolerant business network that incorporates remote server management cards and Progent can utilize these remote management cards to deliver efficient remote technical support. Progent is familiar with a number of remote server management cards including Aten remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.
System Center 2016 and Hyper-V Integration Information Technology Consulting
Engineer System Center 2016 and Office 365 Integration
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, optimizing and fixing Microsoft SCOM environments and offer companies of any size advanced online or onsite consulting support for SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure and Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to help you to remediate serious issues detected by SCOM 2012.
Top UNIX Security Evaluation
UNIX Security Audits
If your business runs a Solaris network or a mixed-platform computer system, Progent's CISM and CISSP-premier security specialists can help your whole organization in a wide range of security areas including security management practices, security design and models, access management products and techniques, applications development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery preparedness. CISM and ISSAP stipulate the core competencies and international standards of knowledge that information security professionals are expected to possess. These accreditations offer IT management the assurance that those who have achieved their CISM, CISSP or ISSAP qualification have the experience and knowledge to offer effective security support and engineering help.
Cisco ASA Configuration Online Support
Cisco PIX to ASA upgrade Specialist
Progent’s certified Cisco network security consultants provide high-level PIX Firewall and ASA Firewall consulting support including infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack protection, and secure access services. Ranging from economical, plug-and-play desktop appliances for small and home offices to scalable enterprise-level products, Cisco PIX Firewall and ASA Firewalls offer advanced protection, high throughput, and high availability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed platform, minimizing common OS-specific security gaps.
SQL Server 2012 Security IT Services
Microsoft Certified SQL Server 2012 Specialist
Progent offers the support of Microsoft-certified consultants as well as experienced database application developers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and security professionals to assist you to assess the likely advantages of SQL Server 2012 for your business, set up pilot environments at your datacenter or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and define an efficient and secure network infrastructure that helps you realize the full business benefit of SQL Server 2012.
Consultants Ubiquiti's UniFi XG AP WiFi access points
Consultant Ubiquiti Security Gateway
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. UniFi appliances running throughout multiple sites with thousands of APs can be remotely configured and administered using free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, debugging, monitoring, and reporting. Progent offers the expertise of veteran Wi-Fi consultants who can help you to determine the benefits of UniFi products for your environment and assist you to design, deploy, manage, and troubleshoot your UniFi ecosystem.
Open Now Power BI Integration Development Group
Emergency Power BI Dashboards Contract Programming
Progent's Power BI consultants can help your business to design, install, manage, update or debug your Power BI business analytics solution. Progent's database experts can assist you to prep your source data for Power BI visualizations. Progent can show you how to build and administer an onsite, cloud based, or hybrid architecture for Power BI.
Microsoft Office Information Technology Management
Microsoft Office XP Problem Resolution
Progent imposes no minimum charge and requires no monthly commitment for support services provided during regular working hours. Progent's small granularity does away with big invoices for quick solutions so you won't be tempted to allow minor problems to fester. .
Radvision Video Conferencing Specialists
Emergency Online Technical Support Immersive Telepresence
Progent offers the services of an accredited consultant with an extensive background deploying technology from the leading video conferencing/telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist you to plan, configure, upgrade, or maintain a telepresence environment that protects your current investment and optimizes the strategic value of your IT system. Progent also offers the services of network infrastructure engineers able to assist businesses of any size to create and troubleshoot a network that provides the speed, dependability, protection, and scalability you need to support your telepresence solution.
Hermes ransomware recovery Consultancy
ransomware removal and restore Professional
Progent's seasoned ransomware recovery consultants can help you to rebuild an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Lockbit or Nephilim.
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