Low-cost Computer Help from Microsoft and Cisco Certified Experts for Businesses in Simi Valley, CA
By offering professional support when you require it, making available in-depth expertise for key business applications, providing high-value services such as virtual server hosting, billing solely for help delivered, and requiring no sign-up fees or retainers for standard services, Progent enables you to maximize the business value of your It system and minimize service expenses. Progent recognizes that information system security, reliability, and efficiency are just as important to small businesses as to large enterprises but that small organizations lack the leverage to invest aggressively in computer networks and in-house support groups. Progent's basic value proposition is that no IT support organization can match Progent's capability to provide the network support expertise your business requires when you need it and at prices you can afford.
For medium-size and enterprise businesses, Progent offers co-sourcing support to supplement the technical skills of your in-house IT service staff. Co-sourcing can save money and help meet schedules for big projects such as application development, disaster recovery planning and testing, network security audits, office consolidations, or technology migrations and upgrades.
Progent can also offer access to accredited experts to assist your business to design and implement your cloud strategy.
Key Technologies Serviced by Progent for Simi Valley, California Business Networks
A Microsoft-certified Partner computer support company that maintains a large team of Cisco qualified CCIE network consultants and Apple Computer certified consultants, Progent offers urgent assistance and low-cost online consulting to Simi Valley, CA businesses for a wide array of computer technologies such as:
Service Delivery Options Available for Simi Valley, California Companies
Progent has a selection of options for providing small and midsize businesses and local governments with cost-effective IT services for technical support, system architecture, hosting, and network management outsourcing. Progent's paradigm for providing IT support is built on the Call Center structure familiar to big IT support organizations. Progent's Helpdesk Service Mechanism ensures rapid response, thorough activity records, dependable follow-through, and strict cost control for an array of network service delivery alternatives that include online troubleshooting, on-premises support, high-end consulting, as well as server hosting.
Progent's Fixed-price Managed Services for Remote Network Monitoring and Management
- Online Support
Progentís Technical Response Center (TRC) provides urgent and routine remote service for Microsoft Windows, Linux, Apple OS X, and Cisco-based environments in the U.S. and worldwide. Progent's certified support professionals can assist customers to analyze and repair hardware and software issues without the cost or time loss of in-person service calls. The background of Progent's network engineers allows them to resolve the majority of IT issues quickly. For the toughest problems, Progent's breadth of knowledge allows the support team to escalate trouble tickets to world-class specialists. Progent provides a convenient, web-based signup process for first-time customers to accommodate emergency situations and Progent bills per minute with zero sign-up fees or time minimums, so you pay only for the assistance you get. Specialists you can access online include Cisco-qualified CCIE network engineers, Microsoft-certified MCSE consultants, and GIAC-certified security professionals. Learn more details concerning Progent's online computer troubleshooting expertise.
- Onsite Support
Progent offers on-site computer support for signed-up customers in major metropolitan areas in the United States. Progent's on-site support personnel can operate in conjunction with Progent's remote service experts to deliver small businesses the best of both worlds: hands-on service professionals when you need them as well as the remote help of Progent's worldwide team of IT consultants, security specialists, and business application programmers. The wait time for in-person support calls is typically under one business day. There is no start-up or retainer charge for becoming a Progent customer for onsite service. Learn more about how and why to sign up for Progent's onsite network service.
- Phone Support
Progent's Contact Center Services are intended for all businesses who require fast and reliable support from an online Help Desk Call Center with efficient phone support, online repair tools, and sufficient technical strength for all needed problem escalation. Because smaller businesses typically are constrained by limited IT funds and can spare scant management attention for handling network support, Progent's Help Desk Call Center Services could be the most cost-effective option to make sure that business computer networks are always productive. Learn more concerning Progent's Contact Center outsourcing services.
- IT Consulting Expertise
Progent provides small and midsize businesses affordable availability of enterprise-class consultants who can deliver help with critical products and technologies including
- Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network design, company-wide network protection engineering, fault tolerant network consulting, virtualization strategies, plus integration, customization and training for small business applications including accounting, ERP and MRP, business analytics, CRM, and office productivity packages. Progent can provide assistance with one-time projects such as site relocations and major software migrations, longer term projects like management analytics application programming and support, relational database software programming and DBA services, and web design, continuing support such as Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting services for IT infrastructure monitoring and system management, or emergency response like data restoration and virus cleanup.
- Application Hosting
Progent offers hosting for mission-critical applications like Microsoft Exchange Server and MS SQL in order to provide small and midsize companies with higher degrees of reliability, security, and performance than is feasible with the type of in-house data center that is realistically affordable for the majority of small businesses. Since Progent uses the same data centers that support the equipment of some of the planet's biggest IT organizations, Progent can eliminate the investment in building and maintaining the systems required for enterprise-class environmental control, power failover, and redundant Internet connectivity. For managed applications, Progent can also make sure that upgrades and revisions remain updated, protection and efficiency is continually tracked, and systems and data files are consistently backed up and available for complete and rapid recovery. Learn more concerning Progent's hosting for Exchange Server and other critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting service offers complete hosting services for all of a small or midsize organization's production servers in an environment that not only provides the highest level of dependability and extensibility but that is also simple for customers to migrate to a different service provider or to bring in-house when your circumstance warrants it. Progent's Private Cloud hosting service is founded on tested virtual server technologies that allow companies with multi-vendor networks to benefit significantly on the costs of hardware, infrastructure maintenance, and IT administration while achieving world-class availability and an unparalleled level of vendor flexibility. Unlike conventional Software as a Service hosting models, Progent's Private Cloud Hosting Service covers all server-based applications in a single centrally administered package, can handle the multi- OS and loosely standardized environments common with small businesses, and retains ownership of the software in the customer's hands so that moving to a new virtualized host is quick, reliable, and inexpensive. This eliminates ending up a captive to a specific hosting service while still offering all the savings associated with SaaS hosting alternatives.
- Hybrid Cloud Migration Consulting Services
Progent can provide expert online consulting to help organizations of all sizes integrate their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist you to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-only systems or in hybrid network models that seamlessly combine on-premises IT assets as well as public clouds. To assist you to integrate cloud services with networks, Progent can provide a variety of public cloud integration support services that include Office 365 integration with on-premises Exchange deployments, Azure planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of experience delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's affordable ProSight family of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis technology to defend endpoint devices and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus tools. ProSight ASM safeguards local and cloud resources and offers a single platform to address the entire malware attack progression including blocking, detection, mitigation, cleanup, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device management, and web filtering via cutting-edge tools packaged within one agent managed from a single control. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that addresses your organization's unique needs and that allows you demonstrate compliance with legal and industry data protection regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent's consultants can also help you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.
- ProSight DPS: Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates your backup processes and allows rapid recovery of vital data, apps and VMs that have become unavailable or corrupted due to hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery specialists can provide world-class support to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FINRA, and PCI and, when necessary, can help you to restore your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup.
- ProSight WAN Watch: Infrastructure Management
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map out, monitor, optimize and troubleshoot their connectivity hardware like routers, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are always current, copies and displays the configuration information of virtually all devices on your network, tracks performance, and generates notices when problems are discovered. By automating complex management and troubleshooting processes, WAN Watch can cut hours off common chores like network mapping, expanding your network, locating devices that need important updates, or resolving performance issues. Find out more about ProSight WAN Watch infrastructure management services.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email filtering and encryption platform that uses the services and infrastructure of leading information security vendors to provide web-based control and comprehensive security for all your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a further level of analysis for inbound email. For outbound email, the local security gateway provides AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.
- ProSight LAN Watch: Server and Endpoint Monitoring and Management
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your network operating efficiently by tracking the health of vital computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so all looming problems can be addressed before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Because the system is virtualized, it can be ported easily to an alternate hosting solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save up to half of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it. Learn more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to get an unbiased assessment of the health of their network. Powered by some of the leading remote monitoring and management tools available, and overseen by Progent's certified group of IT experts, ProSight Network Audits help you see how well the deployment of your core network devices conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a more manageable Active Directory environment. Both also include one year of state-of-the-art remote network monitoring and management. Benefits can include easier management, improved compliance with government and industry security regulations, more efficient utilization of network assets, quicker problem resolution, more dependable backup and recovery, and higher availability. See more information about ProSight Network Audits IT infrastructure review.
The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to help assess your organization's preparedness to block or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information about your existing AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply industry best practices to create an efficient security and backup system that meets your company's needs. For details, visit Progent's ProSight Ransomware Preparedness Report Service.
Why Progent Offers the Right Choice for Simi Valley, California Small Businesses
Progent's size, scope of information technology expertise, and familiarity with enterprise network support allow small companies to sidestep the problems associated with over dependence on thinly staffed support organizations or freelance consultants.
Working with Progent allows your business to:
- Avoid Over Dependence on Freelance Support Consultants
For network support, small businesses sometimes rely heavily on freelance consultants. Though freelance support providers carry lower overhead than larger IT service firms and can afford to charge apparently lower fees, individuals are frequently unable to react rapidly to urgent situations. If an independent consultant is occupied with different customer, sick, on travelling, or in training, the lack of backup personnel may require your company to wait for help in case of a crisis. The more your small business grows, network unavailability or problems with critical applications become more costly. The money you believed you were saving on an independent consultant can disappear quickly due to lower output. In addition, when freelance consultants encounter new technologies, the unavailability of a big engineering team to depend on for advice requires them to train in place while your company winds up footing the bill for their ongoing education.
- Have Access to Certified Professionals in Complex IT Issues
The majority of small support organizations or independent engineers focused on small business IT support are capable of providing connect-the-dots solutions but don't have the experience to work cost-effectively with complicated IT configurations with mixed operating systems, multiple sites, VoIP systems, remote workforces, interconnected accounting and operational applications, data-driven web sites, and custom business software. Progent's experience with global companies and Progent's extensive staff of specialists can be valuable to your company because enterprise environments are inherently complex, support issues demand in-depth knowledge in numerous technical areas, and reaching an acceptable degree of robustness, reliability, and security calls for industry-tested best practices.
- Create a Firm Basis for Growth
Small companies typically begin with a network cobbled together on a shoestring budget. Without a strong architecture, a sequence of improvised fixes often get tossed onto of a weak structure. As a company evolves, reliability and expandability problems can undermine the productivity of the organization. Such networks require proper evaluation, smart business planning, and broad-based experience to migrate to a network environment that can provide the reliable basis to meet current business needs and support future expansion.
- Partner with Solution Finders, Not Product Vendors
Smaller companies need guidance and insight to navigate through an ever more complex maze of IT options offered for accelerating business growth and improving productivity. They do not need an IT engineer or support organization that tries to promote products. Progent eliminates conflicted motives by not reselling any products. Progent provides services only. This allows Progent to align technical support services with the real needs of customers. Mixing IT support and product reselling can lead to a situation where the recommended solution is based on a preselected technology rather than being driven by the actual needs of a customer.
How to Contact Progent
In case your Simi Valley, California company needs to get in touch with Progent to find out about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or refer to Contact Progent.
Fast Online Technical Assistance
For immediate remote technical support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).