Expert Online Service for Simi Valley, California Small Business Computers from Certified Engineers
Small companies have traditionally been overlooked by major IT support firms. Some small companies allow themselves to grow dangerously dependent on freelance consultants or small support firms who lack the size or broad knowledge to react quickly or efficiently to network emergencies. Still other small companies resort to giant support firms that employ personnel able to provide standardized solutions to common issues but who are missing the experience and versatility to handle the variety of configurations and lack of standardization typical of small company IT systems.

Progent's time-tested methodology for delivering affordable and successful technical service to small companies has made Progent among the top Microsoft-certified network service firms in the industry. Progent has provided online help to businesses in every state in the United States (See Progent's customer testimonials).

For medium-size and enterprise companies, Progent can provide co-sourcing and project management services to add to the subject matter expertise of your in-house IT service staff. Co-sourcing can reduce expenses and help meet schedules for major projects like application development, disaster recover/business continuity planning and testing, security audits, office consolidations, or software migrations and upgrades.

Progent can in addition offer the services of accredited experts to assist your business to design and execute a sensible cloud strategy.

Primary Practice Areas Supported by Progent for Business Networks in Simi Valley, California
Progent's group of industry certified support professionals offers support for all facets of information systems found in businesses of any size. Technologies supported by Progent in and around Simi Valley include:

Support Delivery Alternatives Available for Simi Valley, California Businesses
Progent offers a selection of options for providing small businesses and local governments with affordable IT services for technical support, consulting, hosting services, and network management. Progent's model for providing computer support is built on the Help Desk Call Center structure familiar to big IT support groups. Progent's Help Desk Support Mechanism promotes fast response, thorough activity records, consistent follow-up, and tight cost control across an array of network support delivery alternatives that include online troubleshooting, in-person support, high-end consulting, as well as server hosting.

  • Online Service
    Progentís Technical Response Center (TRC) offers urgent and routine online support for Microsoft Windows, Linux, Apple Mac, and Cisco-based systems in the U.S. and worldwide. Progent's certified service professionals can assist customers to troubleshoot and repair hardware and software issues without the expense or time loss of on-premises service calls. The background of Progent's network consultants allows them to resolve the majority of IT problems quickly. For the toughest issues, Progent's breadth of knowledge allows the support team to escalate support calls to advanced subject matter experts. Progent offers a streamlined, web-based registration process for new customers to accommodate emergency situations and Progent bills by the minute with no startup charges or minimums, so you pay only for the support you receive. Experts you can access remotely include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and CISM-certified security professionals. Learn more details about Progent's remote computer troubleshooting expertise.

  • On-site Service
    Progent offers on-site computer assistance for registered customers in major metropolitan areas in the U.S. Progent's on-site support personnel can operate in tandem with Progent's remote service engineers to give small and midsize companies the optimal solution: hands-on support professionals when you need them as well as the remote expertise of Progent's seasoned staff of network engineers, security professionals, and business application developers. The wait time for in-person support calls is usually under one business day. Progent requires no sign-up or retainer charge for registering as a Progent client for on-premises support. Learn more details about how to sign up for Progent's in-person computer service.

  • Help Desk Call Center
    Progent's Contact Center Outsourcing Services are intended for small and midsize companies who require fast and reliable access to an online Contact Center with efficient telephone assistance, online troubleshooting capability, and enough technical strength for all needed escalation. Since small and midsize businesses typically are constrained by tight IT funds and can provide little executive bandwidth for handling IT support tasks, Progent's Contact Center Services can be the most efficient option to ensure that small business information networks stay productive. Read more details about Progent's Helpdesk services.

  • IT Consulting Expertise
    Progent offers small and midsize businesses budget-friendly access to enterprise-class IT professionals who can deliver help with critical technologies such as
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application support, Cisco network design, network protection consulting, fault tolerant network consulting, server virtualization strategies, plus configuration, customization and support for business programs such as accounting, operations, business analytics, CRM, and office productivity suites. Progent can provide assistance with one-time projects including site moves and major software upgrades, extended projects like business information application programming and customization, database software development and DBA services, and web development, continuing support such as Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for IT infrastructure health monitoring and system management, or urgent services such as disaster recovery and virus removal.

  • Application Hosting
    Progent offers hosting for mission-critical applications like Exchange Server and Microsoft SQL in order to provide small companies with greater levels of dependability, protection, and recoverability than is possible using the type of on-site data center that is practical for most small and midsize companies. Because Progent uses the same facilities that host the gear of many of the world's biggest information technology companies, Progent can save you the investment in creating and maintaining the infrastructure needed for enterprise-class environmental control, power failover, and redundant Internet connectivity. For managed applications, Progent can also ensure that patches and revisions stay current, protection and efficiency is constantly tracked, and systems are regularly archived and available for full and prompt recovery. Find out additional information about Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers complete hosting for the entirety of a small or midsize organization's servers in a setting that not only provides the highest degree of dependability and scalability but that is in addition simple for customers to migrate to a different support firm or to move internally whenever your circumstance calls for it. Progent's Private Cloud hosting is based on proven virtual server techniques that allow businesses with mixed networks to save dramatically on the expense of hardware, system support, and IT management while achieving enterprise-class availability and an unparalleled level of vendor flexibility. In contrast to conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service covers all server-based software in one centrally managed package, can handle the multi- OS and loosely standardized environments common with small companies, and retains ownership of the licenses in the customer's hands so that moving to a new virtualized system is quick, reliable, and inexpensive. This avoids becoming a prisoner of a single hosting service while still offering all the savings related to ASP and SaaS hosting services.

  • Hybrid Cloud Integration Consulting
    Progent can provide advanced online consulting to help companies of all sizes connect their information networks with leading public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist your it team to design and administer cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid topologies that seamlessly combine physical IT assets along with cloud services. To assist you to incorporate public clouds with networks, Progent can provide a range of cloud integration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of background providing advanced consulting expertise online, and Progent can help you complete your cloud migration initiatives on schedule and within your budget.
Progent's Flat-rate Managed Services for Remote IT Management
Progent's value-priced ProSight portfolio of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior machine learning tools to guard endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to automate the entire threat lifecycle including blocking, identification, mitigation, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection services offer economical in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to security threats from all vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint management, and web filtering via cutting-edge tools incorporated within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP environment that meets your company's specific needs and that helps you prove compliance with legal and industry information protection standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent's consultants can also assist your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates your backup activities and enables fast restoration of vital data, apps and VMs that have become lost or corrupted due to hardware failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can provide world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical data. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map, track, reconfigure and troubleshoot their connectivity hardware like routers, firewalls, and wireless controllers plus servers, client computers and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, copies and displays the configuration of virtually all devices on your network, monitors performance, and sends alerts when potential issues are detected. By automating tedious management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary tasks such as making network diagrams, reconfiguring your network, locating devices that need important software patches, or resolving performance issues. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that uses the technology of top information security vendors to deliver centralized management and comprehensive security for your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most threats from reaching your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by checking the health of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT staff and your Progent engineering consultant so that any looming issues can be resolved before they can impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host configured and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be ported easily to an alternate hardware environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard information about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can eliminate up to half of time thrown away looking for critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size organizations to get an objective evaluation of the overall health of their information system. Powered by some of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how well the deployment of your core infrastructure devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a cleaner Active Directory (AD) environment. Both also come with one year of cutting-edge remote network monitoring and management. Advantages can include simpler management, better compliance with data security requirements, more efficient utilization of IT resources, quicker troubleshooting, more dependable backup and recovery, and increased uptime. Read more about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service based on a brief discussion with a Progent information assurance expert. The interview is designed to help evaluate your organization's ability to block or recover quickly following an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to collect information concerning your current antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective AV and backup environment that meets your business requirements. For details, visit Progent's ProSight Ransomware Preparedness Report.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged leader in supporting the baseline network software and office productivity programs important to the majority of small and medium-size companies and local governments. As a Cisco-certified partner, Progent also can provide help for an ever more sophisticated collection of network technologies such as PIX and ASA firewalls, routers and switches, VoIP solutions, and wireless access. Furthermore, Progent's CISSP-Certified security experts, CISM-qualified security professionals, CISA-qualified security audit specialists and GIAC-qualified information assurance professionals offer a company-wide view of network security and can help with advanced security projects like Security information and Event Management (SIEM) solutions to help enterprises meet industry standards and government regulations for network information protection and reporting.

The breadth and depth of Progent's consulting staff offer a powerful set of benefits to companies wishing to increase the business value of their information system within a realistic budget. These advantages include:

  • Best Industry Service Methodology
    Progentís team of Microsoft and Cisco Certified consultants average longer than a decade of real-world industry background, in the trenches of network service, performing a wide range of technical projects for a large array of customers. Each Progent support professional shares a proven collection of personal best practices which are combined into company-wide best practices standards that Progent teaches its consulting team. This means that you get not only world-class technical help, but also a consultant with field-tested methods for resolving actual network problems efficiently. Find out additional information concerning Progent's best practices for network consulting.

  • Efficient Pricing
    Progent's pricing policy is to charge for phone support and on-site visits per minute. As a result, you are billed just for received support. Progent does not impose a higher rate for after-hours or emergency support, and Progent does not charge for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent applies no sign-up fee and asks no retainer for support services provided during normal working hours. Many service organizations demand substantial minimum fees or bill in increments of a quarter hour or more. Progent's small pricing granularity avoids major invoices for quick repairs. An additional benefit of granular invoicing is that you will not be tempted to permit incipient issues to fester until they become big ones. Find out more details about Progent's value pricing for IT outsourcing.

  • Comprehensive Documentation of Network Support
    Progent has developed a sophisticated service reporting system that records and formats detailed documentation for all delivered support activities. Unlike some independent consultants or local support firms who provide minimal documentation or specifics of tasks done, every service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the support documentation given by every staff member to every customer. The practice of documenting and organizing support records results in more effective support and eliminates a variety of typical problems such as when a service customer is virtually held hostage to a consultant who wonít let go of the keys to the kingdom. Learn more about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices information transfer from Progent's consultants to clients. By educating customers to resolve problems that are within their scope, Progent is able to focus on offering hard-to-find services where Progent has little competition. Small companies who utilize independent consultants or who maintain in-house support personnel gain when Progent transfers information about new technology and tested processes to make their networks more reliable, protected, and productive. Learn additional information concerning Progent's knowledge transfer services.

Get in Touch with Progent
If your Simi Valley, California business wants to get in touch with Progent for network outsourcing, consulting, or tech support, call 800-993-9400 or go to Contact Progent.

Immediate Online Technical Help
For fast remote support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map, monitor, reconfigure and debug their networking hardware such as routers, firewalls, and load balancers as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are always updated, copies and manages the configuration of almost all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating complex management activities, ProSight WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, locating appliances that require important software patches, or resolving performance bottlenecks.

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Progentís high availability system consultants provide reliability support, disaster recovery services, system load balancing, fault-tolerant interoffice access, fault-tolerant Internet interface design, 24x7 data center services, and other high-availability networking services to show your small business integrate a non-stop network for mission-critical applications. Progent possesses the experience to design economical, high-availability systems by deploying the evolving library of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco certified engineers can help you design a high-availability mutli-site network with a completely redundant Internet interface and efficient network load balancing.

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SQL 2008 Reporting Services Consult
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SQL Server 2008 offers powerful, standardized tools to IT experts as well as to network users, lessening the difficulty of designing, integrating, managing, and accessing enterprise data and database applications on platforms ranging from mobile devices to enterprise information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 call for an IT consulting firm with hands-on experience and wide knowledge in designing and building data-driven, end-to-end business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.

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Network Consulting for Windows Server 2016 Clustered VMs
Windows Server 2016 and System Center On-site Technical Support

Progent's certified information technology consultants can provide Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

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Progent's certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration plans, tune your network for on-premises, multi-site, cloud-based, and hybrid environments, train your IT support staff, create a corporate-wide security strategy, automate network administration, help with application development, and generate and validate a disaster recovery/business continuity plan.

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CISA Certified Auditor Security Audit Services
CISA Security Audit Services

The Certified Information Systems Auditor credential is a prestigious achievement that signifies mastery in network security audit and control. Certified by ANSI, the CISA credential has consultants undergo an extensive test administered by the ISACA international professional association. Progent offers the expertise of a CISA-Premier Cybersecurity audit professional trained to assist businesses in the areas of information systems audit services, IT administration, systems and infrastructure lifecycle, information technology support, safeguarding of data resources, and disaster recovery preparedness.

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Windows Server 2012 R2 Hyper-V Online Support Services

Progent's certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop pilot systems and migration plans, tune your infrastructure for local, multi-location, cloud-based, and partial-cloud environments, educate your IT support staff, develop an enterprise-wide security strategy, streamline network administration, help with creating applications, and build and test a DR/BC plan.

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Internet Data Center Setup and Support

Progentís colocation center IT services are intended for businesses with hardware housed at Internet Data Centers or data center colo hosting sites and requiring timely on-premises help at the colo site plus off-site help from Microsoft and Cisco Premier Certified experts. Progent provides a full range of IDC and IDC and collocation support services such as system topology evaluation, Windows and UNIX server installation and support, tech support for server and telecommunications networking, development and deployment of high availability systems, architecting and implementing layered security structures, firewall configuration and support, configuring load balancing solutions, and creating fault tolerant server and storage cluster configurations.

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Windows 2000 Network Consultants
Microsoft Windows 2000 Professionals

Progent's certified Windows 2000 consultants can show you how to enhance the capability of your existing Windows 2K Servers and can streamline network administration, offer tech support and troubleshooting, and enhance security. Progent can also show you how to design, justify, and execute a strategy to migrate from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in setting up pilot programs to reduce the technical risk involved with migrating to Windows Server 2003 by uncovering potential hardware and software compatibility issues.

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Microsoft SCCM 2012 Intune Integration Setup and Support
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Progent's Microsoft-certified consultants can assist your organization to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from a legacy device and application management solution or assist you to enhance your current SCCM 2012 environment to support your evolving business requirements. In addition, Progent can assist you to build a software foundation that extracts the most value from SCCM by providing advanced consulting support for related Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

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Meraki and Catalyst Switch Technology Consulting Services
Meraki Switch and Access Point Setup and Support

Cisco's Meraki family of access and distribution switches are designed for environments ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online consulting to assist you to plan and deploy an efficient network architecture that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, define policies to maintain compliance, create and validate a disaster preparedness plan, and troubleshoot technical issues related to any facet of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a unified networking solution.

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Progentís Cisco-Certified technology experts offer experienced PIX Firewall support services encompassing design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat protection, and secure connectivity services. Extending from small, plug-and-play desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible level of security, speed and availability for business networks of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive management tools. Progentís Cisco consultants can help you choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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Computer Consultants for Microsoft Exchange
Microsoft Certified Expert Consultants for Exchange Server 2007

Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Exchange Server 2007 migration strategy that avoids network downtime, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-location upgrades, Progent offers the experience to complete your project rapidly and economically. Progent's Exchange 2007 help, repair, and consulting offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server that are in keeping with your business needs.

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Network Security Assessment Professional
Security Vulnerability Evaluation Professionals

Progent has created special security packages designed to deliver larger corporations an independent and comprehensive network security audit from a group of premier security consultants. All Progent's security assessment bundles feature a suite of services including automated scans from inside and from beyond the corporate security perimeter, professional analysis of scanned data by accredited security consultants, production of a paper documenting the results, plus a live high-level executive outbrief and a detailed interactive review for in-house IT administrators.

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Excel Slicers Computer Support
Office 365 IT Solution Providers

Progent's Microsoft Office and Office 365 experts can assist companies to integrate Microsoft Office desktop and Microsoft Office 365 apps such as Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a cohesive productivity solution that offers fast ROI and enables improved business results. Progent can help your company to integrate Office or Office 365 apps with each other and with additional core Microsoft platforms such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent's consultants can also help you to resolve compatibility problems with various releases of Office and can provide customized online instruction to individual users and groups.

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Postini Support Services
Antispam Consultant

Email Guard from Postini provides constantly updated spam and virus blocking, data filtering, and security from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and support firm. If your organization is too small to qualify for a standard Postini license, you can still get the use of Postiniís Perimeter Manager services through Progentís E-Mail Guard antispam and antivirus service program. Progentís expert e-mail security consultants can show you how to devise an email defense strategy that features anti-spam and anti-virus services and policies.

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Troubleshooting for Windows Server 2012 R2 Server Manager
Windows Server 2012 R2 Clustering IT Consulting

Progent's certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, optimize your network infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support team, develop an enterprise-wide security strategy, automate IT management, assist with application development, and build and validate a disaster recovery/business continuity plan.

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Windows Server 2008 Support and Setup
Windows Server 2008 R2 Consultants

Microsoft Windows Server 2008 is an important step forward in making information systems more protected and available, easier to virtualize and administer, faster, and able to provide a better environment for web publishing. Progent can help your business benefit fully from the improvements incorporated into Windows Server 2008 by providing certified consulting, support, training, staffing, network monitoring, and security engineering expertise.

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CCNP Expert Certified 802.11x Wireless Computer Consultant
Cisco Experts Aironet 3700 Access Point Specialists

Progent's Cisco-certified wireless integration experts can help organizations to configure, administer, and troubleshoot Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.

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Network Consulting for Call Center
Contact Center Outsourcing

Progent's Network Help Desk Outsourcing Support Services for desktop technical support are intended specifically for small businesses who require immediate availability of a Help Desk Call Center with professional telephone support and full escalation capability but who have to work within a restricted network support budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Optional Remote Access Provisioning, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Applications Selection and Deployment.

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Network Intrusion Penetration Testing for Information Assurance
Web Application Security Security Group

Global Information Assurance Certification was founded in 1999 to validate the skill of computer security experts. GIAC certifications are acknowledged by companies and institutions all over the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide expertise with all of the security disciplines covered within GIAC certification such as auditing network vulnerability, event management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.

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Computer Consulting for Microsoft Windows 2003
Specialist for Windows Server 2003

Progent's Microsoft-certified Windows 2003 Server engineers offer computer help and IT consulting services for the entire line of Microsoft .NET Servers, Windows Server 2003, and Windows 2000 Server. Progent's Microsoft Windows 2003 migration, integration, administration, and maintenance offerings include system design, deployment, project management, on-site and off-site technical support and troubleshooting, Call Center services, CISM-certified security consulting, comprehensive outsourcing, and cost-effective co-sourcing.

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Progentís team of Microsoft and Cisco Certified consultants average longer than a decade of hands-on professional experience, in the trenches of network support, executing a wide range of IT tasks for a large mix of businesses. Every Progent consultant shares a proven collection of personal best practices that are combined into company-wide leading practices standards that Progent instills in its consulting staff. This ensures that you get not only expert IT capability, but also a support engineer with field-tested methods for using technical knowledge to resolve real-world network problems rapidly.

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Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their reach, reduce their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.

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Small to middle size companies can now enjoy all the benefits of Operations Manager and also have fast access to Progentís Microsoft and Cisco Premier network consulting experts. With Progent's economically priced IT service programs, small and midsize organizations can choose a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager to provide small company information systems world-class availability, security, and productivity.

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Progent is convinced that a carefully architected and implemented network is a vital piece for accelerating a company's growth, and we apply this belief in our corporate system infrastructure. Progent has created a zero-downtime virtual office network that enables our in-house consultants and authorized contractors to offer rapid and effective support, cooperate closely on sophisticated projects, and gain from professional and personal growth from being part of a dynamic company ethos of self motivation and independence.

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Information Assurance Security Firms

GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of information technology security professionals. GIAC certifications are acknowledged by businesses and institutions around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide support for any of the security services addressed within GIAC certification such as auditing infrastructure security mechanisms, incident handling, traffic analysis, web application security and security information and event management (SIEM) solutions.

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Progent's consultants can provide Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and custom training. Progent can assist clients to migrate to macOS from Mac OS X or earlier versions of Mac OS X and Progent can offer help with Apple Mac application software. Progent can also help you with iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud. For business networks based exclusively on macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, integrating and maintaining a network environment that is reliable, safe, fast and able to achieve your organization's objectives.

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Amazon Marketplace Web Service development Outsourced Programming
Amazon Marketplace Web Service programming Expert Development

Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, reduce their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.

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ProSight LAN Watch is Progentís server and endpoint remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the health of critical assets that power your IT network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT management personnel and your assigned Progent consultant so any looming issues can be resolved before they can impact your business.

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Altaro VM Backup Management Support Services
Altaro VM Backup Restore Support Services

Altaro VM Backup software offers small businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also supports cost-effective cloud backup to Microsoft Azure storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular recovery options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes and for VMware vCenter for managing larger deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online VMs with zero downtime. Progent is a certified Altaro partner and offers a wide range of services to help you to plan, install, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.

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Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, reduce their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and speed up your return on investment.

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SQL 2012 Computer Consulting Services Small Business IT Outsourcing Group for SQL 2014
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Services for Radvision Video Conferencing
Consulting Services for Polycom ATX Telepresence

Progent offers the services of an accredited engineer with an extensive background integrating technology from the major telepresence vendors including Cisco/Tandberg, Polycom, and LifeSize and can help you to design, install, expand, or troubleshoot a telepresence solution that preserves your investment and maximizes the business value of your IT system. Progent also offers the services of infrastructure engineers who can assist businesses of all sizes to create and maintain a network that delivers the performance, reliability, protection, and expandability required to support your video conferencing/telepresence environment.

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Santa Monica Professionals Santa Monica, CA Computer Consultants
Microsoft Exchange Specialists
Microsoft Certified Expert Exchange 2003 Upgrade Online Troubleshooting

Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that avoids network disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multiple server or multi-location migrations, Progent has the experience to finish your project rapidly and affordably. Progent's Exchange 2003 support, repair, and consulting services include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.

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Service Reporting Network Consulting
Tracking Service Costs Professional

Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike some independent consultants or small service organizations who offer scant documentation or specifics of services done, every service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the service reports sent by each consultant to every client. The practice of documenting and archiving service activity allows more effective support and eliminates a variety of typical problems such as when a service client is effectively held hostage to a consultant who wonít release vital service information.

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Microsoft Experts Windows Server 2008 Consulting
Windows 2008 Support and Help

Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2008 for your company, create pilot programs and rollout plans, integrate Windows Server 2008 with your network environment and workload, educate your support staff how to use new administration utilities, and deliver ongoing consulting and support via budget-friendly alternatives such as Contact Center support and online technical support.

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Windows Server Essentials Remote Web Access Consult

Windows Server Essentials is an affordable, entry-level OS that allows small organizations to make the move from the traditional stand-alone in-house datacenter to the modern hybrid networking paradigm that combines both local and virtualized cloud-hosted software and infrastructure. Progent's consultants offer cost-effective online consulting and troubleshooting services for Windows Server Essentials. Progent can help you to assess the possible business advantages of moving to Essentials and adopting a hybrid on-premises/cloud-based model for your network environment. Progent offers full-service project management to help you design and carry out a smooth move to Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide as-needed consulting help, troubleshooting, and customized training.

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macOS Remote Consulting
Professional for Mac Remote

Progent provides nationwide remote technical support and troubleshooting services for businesses who operate Apple macOS and OS X environments or whose IT systems feature a mix of Mac and Microsoft Windows products. Progent's engineers offer macOS and OS X clients a range of services such as desktop support, migration to the latest edition of macOS from other earlier versions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and Apple iPad support, or moving to iCloud services. Remote network consulting provides optimum leverage for your information technology budget by protecting client productivity and limiting the hours charged for computer analysis and repair. Advanced online access tools and skilled service specialists and engineers allow Progent to handle the majority of IT problems without squandering time and expense by going to your location. In most of cases your network issues can be dealt with over the phone or via a combination of phone help and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM certified security specialists to assist you with the most challenging system problems.

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ASA and PIX Remote Support
ASA 5500-X Firewall with Firepower Onsite Technical Support

Progentís Cisco-Premier network consultants offer professional PIX Firewall consulting services covering design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat protection, and secure access services. Extending from small, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy level of security, speed and reliability for business environments of all sizes. PIX firewalls are build around a proven, purpose-built platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative tools. Progentís network consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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Solaris Forensics Services
Firewall Network Install for Solaris

If your business has a Sun Solaris environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-premier consultants can assist your whole organization in a broad array of security areas including security management practices, security architecture and strategies, access management systems and methodology, applications development security, operations security, physical security, communications, infrastructure and Internet security, and workplace recovery preparedness. CISM and ISSAP define the core skills and international standards of knowledge that network security professionals are required to master. These certification give IT management the confidence that consultants who have earned their CISM, CISSP or ISSAP qualification have demonstrated the background and theory to offer world-class security management and engineering help.

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Juniper Junos CLI Security Consulting
Security Firms for Juniper Junos Configuration

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Support Services for Microsoft ISA Server 2006 ISA 2006 Firewall Consulting Services
Support and Setup for Microsoft SBS 2008 Engineers for Microsoft SBS Server
Support for Dynamics GP Software Development Dynamics GP Customization Engineer
Suse Linux, Sun Solaris, UNIX Consultant Services in Greensboro North Carolina Consulting Services for Debian Linux, Solaris, UNIX Greensboro, NC
Suse Linux, Sun Solaris, UNIX Engineer Fedora Linux, Sun Solaris, UNIX IT Consultant Port of Baltimore
Tacoma, WA Outsourcing IT Support Tacoma, WA Network System Support Consultant
Tech Expert Simi Valley Windows Mobile Engineer
Tech Expert for Cisco San Antonio, TX San Antonio Networking Group for Cisco
macOS and Windows Consultants
macOS and Windows Support and Integration

Microsoft Mac Office allows Apple Macintosh users to run the industry's most popular office productivity applications. Progent's Apple-certified Mac consultants can help you set up Mac Office on a multi-vendor environment combining Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the new features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can provide service for environments that combine Mac with Windows systems with extensive resource sharing, or environments which intentionally restrict sharing between Apple Mac and Windows users.

Tech Support for Cisco in Detroit Cisco Designers in Motor City
Technical Consultant for Barracuda Backup Management Online Help
Technical Support Group Tech Consultants
Microsoft Help Desk On-site Technical Support
Call Center IT Consultant

Progent's Virtual Help Desk services are a seamless expansion of your in-house IT support organization. Virtual Help Desk can include high-end call center features such as a dedicated phone number with customer-specific greeting. Progent can also send calls automatically to staff technicians who are specially provisioned and trained to handle your account. In addition, Progent's Helpdesk professionals can use trouble tickets from any client trouble ticket system for transparent integration with your in-house support services group. Advantages of Progent's Virtual Network Support Help Desk services include high-end Microsoft Helpdesk expertise the minute you call, seamless expansion of your internal resources, front-line help for urgent client problems, and by-the-minute billing.

Technical Support Group in Georgia Systems Support for Cisco
Technician for Cisco Western New York Rochester Cisco Repairing Rochester, Monroe County
Technology Consultants for Exchange Server 2016 Exchange Server 2013 Migration Support
Technology Professional for Exchange 2007 Server Network Engineer for Exchange Server 2007
Technology Professional for Microsoft Windows 7 Largest Microsoft Certified Consultants
Technology Providers Microsoft Computer Configuration in McKinney, Collin County
Top IT Outsourcing Network Management in Simi Valley, CA Cisco Certified Experts Orlando Network Design and Consulting
Top Microsoft and Apple Small Business Computer Consultants Orange California Emergency Phone Support Technology Consultants Orange California
Top Rated Cisco Certified Expert Aurora, Colorado Small Office Computer Consultant Aurora, CO Consultant Services
Apple macOS and OS X Network Engineer
Apple iPad Online Troubleshooting

Progent's experts offer Mac users a range of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, security services, and one-on-one education. Progent can help businesses to migrate to macOS from Mac OS X or earlier versions of OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent can also help you with Apple iPhone support and Apple iPad synchronization, or migrating to iCloud services. For business networks built solely on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, configuring and supporting a network environment that is reliable, safe, fast and aligned with your company's objectives.

Tulsa Migration Tulsa, OK Consulting
Urgent Network Onsite Computer Services in Simi Valley California Cisco Certified Connecticut Computer Support Consultant
Windows Server 2008 R2 Technology Consulting
Windows 2008 Online Support Services

Microsoft Windows Server 2008 represents an important step forward in making IT networks more secure and available, easier to virtualize and administer, higher performing, and able to offer a better environment for web publishing. Progent can help your business get the most from the improvements built into Microsoft Windows Server 2008 by providing certified consulting, troubleshooting, training, staffing, monitoring, and security services.

Utah Consultancy Services Group Consultancy Services for Utah
VPN Network Engineer Remote Access Support Outsourcing
Virtual Server Technology Specialist Remote Support for Server Virtualization
Whitepaper for IT Co-sourcing IT Outsourcing White Paper
Windows 2019 Server Networking Consultant Computer Service
Intune Network Consulting Companies
SCCM 2012 Technical Consulting

Progent's network engineers can help you to streamline desktop change and update deployment by delivering expertise with management platforms such as Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).

Windows Server 2012R2 Security Specialists Windows Server 2012R2 Multitenancy Specialists
Windows Server 2019 Computer Support For Small Offices Huntington Beach Technical Services for Windows 2019 Server
Windows SharePoint Services Computer Consultant Global SharePoint Setup and Support
Winston-Salem, NC Professionals Information Technology Integrators
SIEM Security Auditor
Security Incident Response Consultant

GIAC was established in 1999 to certify the skill of network security professionals. GIAC accreditations are acknowledged by businesses and institutions all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer help with all of the security services addressed under GIAC certification including evaluating infrastructure security mechanisms, incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions.

Worldwide Network Repair Service for Cisco in Arlington, TX Cisco Small Office Server Support in Texas
Worldwide North Bay Network Assessment Northern California Small Business IT Outsourcing Group California