Affordable Network Support from Microsoft and Cisco certified Experts for Companies in Sioux Falls, SD
By delivering professional know-how whenever you need it, making available specialized expertise for critical applications, providing innovative services like virtual server hosting, invoicing only for help you receive, and requiring no sign-up or retainer fees for standard services, Progent helps your company to maximize the competitive value of your It network and minimize service expenses. Progent understands that network protection, reliability, and efficiency are just as important to small companies as to major corporations but that smaller companies lack the leverage to spend aggressively in computer networks and in-house service groups. Progent's fundamental value proposition is that no network consulting organization can match Progent's capability to provide the network support your business needs when you require it and at prices you can afford.
For mid-size and large companies, Progent offers co-sourcing support to add to the technical skills of your internal network service team. This can save money and minimize technical risks for major IT initiatives like application design and development, business continuity planning, security audits, merging datacenters, or software migrations.
Progent can also provide access to certified consultants to help your business to plan and implement a sensible cloud strategy.
Core IT Areas Supported by Progent for Sioux Falls, South Dakota Office Networks
As a Microsoft-certified Partner consulting company with a world-class group of Cisco CCIE network experts and Apple Computer certified engineers, Progent offers emergency assistance and low-cost online consulting to Sioux Falls, SD small businesses for a wide range of computer technologies such as:
Service Delivery Options for Sioux Falls, South Dakota Businesses
Progent offers a variety of alternatives for providing small businesses and local governments with cost-effective IT services for technical support, consulting, hosting services, and network administration. Progent's paradigm for providing computer support services is based on the Call Center structure common to big IT support organizations. Progent's Contact Center Service Mechanism ensures rapid support, thorough activity records, dependable follow-up, and strict cost control across an array of network support delivery options that include online repairs, onsite support, high-end consulting, as well as server and application hosting.
Progent's Flat-rate Managed Services for Outsourcing IT Monitoring and Management
- Online Service
Progentís Technical Response Center offers urgent and scheduled remote assistance for Windows, Linux, Apple Mac, and Cisco-powered systems in the United States and globally. Progent's certified support professionals can assist clients to troubleshoot and fix hardware and software issues without the cost or time loss of travel for onsite support visits. The background of Progent's IT consultants makes it possible to handle the majority of network issues quickly. For complex problems, Progent's depth of knowledge allows the support team to escalate troubleshooting tasks to world-class specialists. Progent provides a streamlined, web-based signup procedure for new customers to address emergency situations and Progent bills by the minute with zero sign-up charges or minimums, so you pay only for the help you receive. Specialists available remotely include Cisco-premier CCIE network engineers, Microsoft-Certified MCSEs, and CISM-certified security engineers. Find out additional information about Progent's remote network troubleshooting services.
- Onsite Service
Progent provides onsite technical support for registered customers in major metropolitan areas in the U.S. Progent's onsite service technicians can work in tandem with Progent's online service engineers to give small companies the best of both worlds: hands-on service professionals when you require them plus the remote help of Progent's seasoned team of network engineers, security specialists, and business application programmers. The response time for in-person service calls is typically less than one business day. There is no sign-up or retainer charge for registering as a Progent client for on-premises support. Learn more about why to sign up for Progent's onsite computer service.
- Help Desk
Progent's Standard Help Desk Services offer small organizations a comprehensive service desk solution that handles all facets of online desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Progent offers service desk support at a substantial discount from Progent's regular desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to handle complex problems. For details, visit Online Help Desk Services for Small Businesses.
- IT Consulting Expertise
Progent offers small and midsize businesses budget-friendly access to world-class consultants who can deliver help with critical products and technologies such as
- Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application expertise, Cisco network infrastructure, network protection consulting, fault tolerant network engineering, virtualization strategies, plus configuration, programming and training for business applications such as financials, ERP and MRP, business analytics, CRM, and productivity software. Progent can help with short-term projects such as site moves and major system upgrades, longer term initiatives such as business information software development and customization, relational database software development and administration services, and web development, on-going support including System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for network monitoring and network management, or urgent response such as disaster recovery and malware removal.
- Application Hosting
Progent can host critical business applications such as Exchange and MS SQL to provide small businesses with greater degrees of dependability, security, and performance than is feasible using the class of in-house data center that is achievable for most small organizations. Because Progent utilizes the same facilities that host the gear of many of the planet's biggest information technology companies, Progent can eliminate the investment in creating and managing the systems required for enterprise-class environmental control, electrical backup, and redundant Internet connectivity. For managed application servers, Progent can also make sure that patches and revisions remain updated, protection and performance is constantly tracked, and systems are consistently archived and available for full and prompt restoration. Find out more concerning Progent's hosting services for Exchange and other mission-critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting offers complete hosting services for all of a small or midsize company's production servers in a setting that not only provides the top degree of fault-tolerance and extensibility but that is also simple for clients to transfer to a different service provider or to move in-house whenever your circumstance warrants it. Progent's Private Cloud hosting is built around mature virtual server technologies that allow small businesses with multi-vendor environments to save significantly on the costs of capital equipment, infrastructure maintenance, and IT management while getting world-class reliability and an unparalleled degree of vendor independence. In contrast to conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric applications in one centrally administered package, can handle the multi- OS and non- standardized environments typical of small businesses, and retains control of the licenses in the customer's hands so that migrating to a new virtualized host is quick, safe, and affordable. This avoids ending up a captive to a specific hosting provider while still providing all the economies related to ASP and SaaS hosting services.
- Hybrid Cloud Migration Services
Progent offers advanced online support services to help organizations of any size connect their networks with leading public cloud platforms such as Azure and Amazon Web Services. Progent can assist you to design and manage hybrid environments that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid topologies that utilize physical IT assets along with cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud migration services such as Office 365 integration solutions with on-premises Exchange, Azure design and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of experience providing high-level consulting support online, and Progent can help you complete your cloud integration initiatives quickly and within your budget.
Progent's affordable ProSight series of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior-based machine learning tools to defend endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-based anti-virus products. ProSight ASM protects local and cloud resources and provides a unified platform to address the complete threat progression including blocking, identification, containment, remediation, and forensics. Key features include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering via leading-edge technologies incorporated within a single agent accessible from a single control. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that meets your company's unique needs and that helps you demonstrate compliance with government and industry information protection standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent can also assist you to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.
- ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services provide small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates and monitors your backup processes and enables fast recovery of critical data, apps and VMs that have become lost or damaged due to component failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can provide world-class support to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical information. Read more about ProSight DPS Managed Backup.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, track, reconfigure and troubleshoot their connectivity appliances like routers and switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept current, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and generates notices when issues are discovered. By automating tedious management processes, WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, locating appliances that require critical updates, or isolating performance issues. Learn more about ProSight WAN Watch infrastructure monitoring and management services.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of leading information security vendors to deliver web-based management and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The local gateway can also assist Exchange Server to track and protect internal email traffic that stays within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss prevention.
- ProSight LAN Watch: Server and Endpoint Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system operating efficiently by tracking the state of vital computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT management personnel and your assigned Progent consultant so any potential issues can be resolved before they have a chance to disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the applications. Since the system is virtualized, it can be ported easily to an alternate hardware environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether youíre making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need when you need it. Find out more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to obtain an objective evaluation of the health of their network. Powered by a selection of the leading remote monitoring and management tools available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a cleaner Active Directory (AD) system. Both also include a year of advanced remote network monitoring and management. Advantages can include lower-cost management, improved compliance with government and industry security requirements, higher utilization of network assets, faster problem resolution, more dependable backup and restore, and increased uptime. Read more about Progent's ProSight Network Audits IT infrastructure review.
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is intended to assess your organization's ability either to stop or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information about your current antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build a cost-effective AV and backup environment that aligns with your company's needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.
Why Progent Offers the Right Choice for Sioux Falls, South Dakota Businesses
Progent's staff size, breadth of information technology skill, and experience with enterprise IT consulting allow small companies to sidestep the problems associated with excessive reliance on thinly staffed service firms or individual consultants.
Working with Progent enables your business to:
- Avoid Excessive Reliance on Individual Support Consultants
For network services, small companies sometimes rely heavily on individual consultants. Though freelance support providers carry lower overhead than larger support organizations and can typically charge apparently lower rates, individuals are often stretched to far to react quickly to urgent network problems. If a freelance engineer is busy with different client, ill, on vacation, or in class, the lack of backup staff may force your business to go without assistance in case of an emergency. As your small business grows, system downtime or problems with critical programs get more costly. The money you thought you were conserving on a freelancer can be eaten up quickly because of lower output. In addition, when independent engineers confront new problems, the lack of a big consulting team to depend on for help forces them to learn in place while your business ends up with the costs for their ongoing education.
- Gain Access to Experts in Advanced Network Issues
Many small service firms or independent engineers focused on small company network support are capable of providing connect-the-dots fixes but lack the experience to work efficiently with complicated IT infrastructures that have a variety of operating systems, numerous offices, VoIP systems, mobile workers, integrated financial and analytical software, data-driven web sites, and custom business software. Progent's background with worldwide companies and Progent's extensive staff of experts can benefit your business because big-company networks are by nature complicated, support issues require in-depth knowledge in many technical areas, and achieving an acceptable degree of robustness, reliability, and security requires industry-tested leading practices.
- Build a Solid Foundation for Seamless Growth
Small businesses often start with an IT system implemented on a shoestring budget. Without a carefully designed basis, a series of band-aid fixes often get thrown on top of a tenuous structure. As a company evolves, reliability and scalability problems can undermine the success of the organization. These networks require thorough evaluation, intelligent business planning, and in-depth experience to upgrade to a network infrastructure that can act as the solid basis to meet critical business needs and ease future expansion.
- Partner with Solution Consultants, Not Resellers
Smaller companies require direction and education to navigate through an ever more complex maze of technology options available for enabling growth and enhancing productivity. Businesses do not need a network consultant or service firm that attempts to sell them products. Progent eliminates conflicted motives by not reselling any products. Progent provides services and expertise only. This allows Progent to match consulting support with the real interests of clients. Combining IT consulting and product selling can result in a conflict where the proposed solution is based on a predetermined vendor instead of being driven by the true requirements of a client.
Get in Touch with Progent
In case your Sioux Falls, South Dakota business needs to contact Progent to find out about IT outsourcing, consulting, or tech support, call 800-993-9400 or see Contact Progent.
Fast Remote Network Help
For fast online help, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).