Affordable Computer Help from Microsoft and Cisco certified Consultants for Companies in Sioux Falls, SD
By offering world-class know-how whenever you require it, making available in-depth expertise for critical applications, offering innovative services such as virtual data center hosting, invoicing only for services delivered, and requiring no sign-up or retainer fees for standard services, Progent helps you to increase the competitive value of your It network and reduce service expenses. Progent understands that information system protection, reliability, and efficiency are as critical to small businesses as to major enterprises but that small organizations don't have the economy of scale to invest heavily in information networks and internal support groups. Progent's fundamental value proposition is that no IT support organization can equal Progent's ability to deliver the network support your company needs when you need it and at prices you can afford.

For larger businesses, Progent can provide co-sourcing and project management services to supplement the technical skills of your in-house network support personnel. Co-sourcing can reduce expenses and help meet schedules for major projects such as application design and development, disaster recover/business continuity planning and testing, network security audits, merging datacenters, or technology migrations.

Progent can in addition provide the services of certified consultants to assist your business to plan and implement your cloud strategy.

Primary Practice Areas Serviced by Progent for Sioux Falls, South Dakota Business Networks
A Microsoft-certified Partner consulting firm with a large group of Cisco CCIE network infrastructure experts and Apple certified consultants, Progent offers emergency assistance and affordable remote consulting to Sioux Falls, SD companies for a broad array of information technologies including:

Service Delivery Alternatives Available for Sioux Falls, South Dakota Companies
Progent has a selection of alternatives for providing small and midsize companies and local governments with cost-effective IT services for technical support, system architecture, hosting services, and IT management. Progent's paradigm for providing network support is based on the Help Desk Call Center structure familiar to larger IT groups. Progent's Contact Center Service Model promotes rapid response, comprehensive activity records, dependable follow-through, and strict expense control across a range of network support delivery modes that include remote repairs, on-premises support, top-level consulting, as well as server and application hosting.

  • Online Support
    Progentís Technical Response Center provides urgent and scheduled remote support for Windows, Linux, Apple OS X, and Cisco-powered systems in the United States and globally. Progent's certified support experts can assist customers to analyze and fix hardware and software problems without the expense or time loss of travel for onsite service calls. The background of Progent's IT engineers allows them to handle most IT issues rapidly. For the most challenging issues, Progent's depth of knowledge allows the support team to escalate trouble tickets to advanced subject matter experts. Progent offers a streamlined, web-accessible signup process for new clients to accommodate urgent situations and Progent charges per minute with no sign-up charges or minimums, so you are invoiced only for the assistance you get. Specialists available remotely include Cisco-certified CCIE network engineers, Microsoft-Certified MCSEs, and CISSP-certified security professionals. Find out additional information about Progent's online network support services.

  • On-site Service
    Progent provides onsite technical support for signed-up clients in major metropolitan areas in the United States. Progent's on-site service personnel can work in conjunction with Progent's online service experts to give small businesses the best of both worlds: hands-on support professionals when you need them as well as the remote help of Progent's worldwide team of IT consultants, security specialists, and business application developers. The response time for in-person support visits is typically less than one business day. Progent requires no start-up or retainer fee for registering as a Progent customer for onsite service. Learn more details about how to register for Progent's onsite computer support services.

  • Phone Support
    Progent's Standard Help Desk Services provide small organizations a comprehensive solution that manages all facets of remote desktop technical support from initial requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent provides call desk services at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to resolve the most issues. For details, visit Help Desk Services for Small Businesses.

  • IT Consulting Expertise
    Progent provides small and midsize businesses affordable availability of world-class IT professionals who can deliver assistance with vital products and technologies such as
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application expertise, Cisco network infrastructure, company-wide network security consulting, non-stop it system engineering, virtual server solutions, plus configuration, customization and training for business programs including financials, ERP, reporting, sales automation, and productivity software. Progent can help with one-time projects including office moves and major software upgrades, extended projects such as management reporting application programming and support, relational database software development and DBA services, and web design, continuing services including System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for network health monitoring and network administration, or emergency services like disaster recovery and virus cleanup.

  • Application Server Hosting
    Progent can host key applications such as Microsoft Exchange Server and Microsoft SQL to provide small and midsize businesses with higher degrees of dependability, protection, and performance than is feasible using the type of in-house data center that is achievable for the majority of small and midsize companies. Since Progent uses the same data centers that support the equipment of some of the world's largest IT companies, Progent can save you the cost of building and managing the systems required for enterprise-class cooling, power backup, and redundant Internet access. For hosted application servers, Progent can also see to it that upgrades and service packs remain current, protection and efficiency is continually monitored, and systems are consistently archived and available for full and prompt recovery. Find out more concerning Progent's hosting services for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers full hosting services for the entirety of a small company's production servers in a setting that not only provides the top level of availability and extensibility but that is in addition convenient for clients to migrate to another service provider or to move internally if your circumstance warrants it. Progent's Private Cloud hosting is founded on proven virtualization technologies that permit small businesses with mixed environments to save significantly on the costs of capital equipment, system support, and network administration while getting world-class dependability and an unparalleled degree of vendor options. In contrast to ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting encompasses all server-based applications in a single centrally managed package, can support the multi- platform and loosely standardized environments common with small businesses, and retains control of the software in the customer's hands so that moving to a different virtualized system is quick, reliable, and inexpensive. This avoids ending up a prisoner of a specific hosting service while still offering all the cost savings related to ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting
    Progent can provide advanced remote consulting services to help organizations of all sizes integrate their IT infrastructure with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help your it team to plan and manage cost-effective ecosystems that can include Windows and Linux systems and apps in both cloud-based systems or in hybrid architectures that combine on-premises resources along with public cloud services. To help you to integrate public cloud services with networks, Progent can provide a variety of public cloud migration services such as Office 365 integration solutions with on-premises Exchange, Azure design and integration services, Amazon AWS cloud migration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has more than two decades of experience delivering advanced consulting support online, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Progent's Flat-rate Managed Services for Remote Network Management
Progent's low-cost ProSight portfolio of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based analysis technology to defend endpoint devices as well as servers and VMs against new malware attacks such as ransomware and email phishing, which easily escape traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to manage the entire malware attack progression including blocking, identification, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection managed services deliver economical multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device management, and web filtering through leading-edge technologies incorporated within one agent managed from a single control. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP environment that meets your organization's unique needs and that helps you prove compliance with government and industry data security regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent's consultants can also assist your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and enables rapid restoration of vital files, applications and VMs that have become unavailable or damaged due to component failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery specialists can provide advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to restore your critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to map, monitor, optimize and debug their networking appliances such as switches, firewalls, and access points plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are always updated, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating tedious management activities, ProSight WAN Watch can cut hours off common chores like making network diagrams, expanding your network, locating appliances that require critical software patches, or resolving performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the technology of top information security vendors to deliver centralized management and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a further level of analysis for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running at peak levels by checking the health of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your specified IT staff and your Progent consultant so any looming issues can be addressed before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host configured and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the applications. Because the system is virtualized, it can be moved immediately to an alternate hosting solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can save up to 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the overall health of their IT system. Based on some of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the deployment of your essential infrastructure devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) environment. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include simpler network management, better compliance with data security standards, higher utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and less downtime. Read more about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your company's preparedness to block or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information about your existing security profile and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to deploy an efficient security and backup system that aligns with your business needs. For more information, visit The ProSight Ransomware Preparedness Report Service.

Special Advantages of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged expert at the fundamental network software and productivity programs important to the majority of small and medium-size businesses. As a Cisco-authorized partner, Progent also offers expertise for an increasingly sophisticated array of network products including firewalls, routers and switches, voice-over-IP solutions, and wireless access. In addition, Progent's CISSP-Certified security consultants, CISM-certified security professionals, CISA-certified security audit consultants and GIAC-authorized information assurance experts can provide a business-wide perspective on system protection and can assist with advanced security programs such as Security information and Event Management (SIEM) solutions to help companies comply with business guidelines and statutory requirements for IT data security and reporting.

The scope and depth of Progent's consulting staff offer a unique set of advantages to organizations wishing to maximize the productivity of their information system within an affordable budget. These advantages include:

  • Best Service Methodology
    Progentís staff of Microsoft and Cisco Premier experts average longer than a decade of hands-on industry background, at the front lines of IT support, performing a wide variety of IT projects for an extensive array of customers. Each Progent consultant shares a proven collection of personal best practices which are combined into shared leading practices standards that Progent instills in its consulting staff. This ensures that you get not just world-class IT capability, but also a support engineer with proven methods for resolving real-world IT problems efficiently. Find out additional information about Progent's best practices for network consulting.

  • Value Pricing Model
    Progent's pricing model is to charge for phone support and on-premises visits by the minute. As a result, you pay exclusively for received services. Progent does not impose a more expensive rate for off-hours or emergency support, and Progent does not bill for travel except for emergency support where on-site time is less than four hours. Also, Progent imposes no service activation charge and asks no retainer for support services delivered during regular working hours. Many service organizations demand large minimum payments or charge in increments of fifteen minutes or longer. Progent's small pricing granularity avoids big invoices for fast solutions. Another advantage of by-the-minute billing is that clients are less tempted to permit less critical issues to stay unaddressed until they grow into big ones. Read more details about Progent's value pricing for IT outsourcing.

  • Full Documentation of Network Support
    Progent has developed a sophisticated service reporting system that stores and formats detailed documentation for all delivered support activities. Unlike many freelance consultants or local support firms who provide scant documentation or specifics of tasks done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the service documentation given by every staff member to each customer. The discipline of detailing and organizing service activity results in more effective service and avoids a slew of common misfortunes such as when a service customer is virtually held captive to a consultant who refuses to release the keys to the kingdom. Find out more details about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to resolve problems that are within their scope, Progent is able to concentrate on providing high-value skills where Progent faces few competitors. Small businesses who utilize independent service providers or who maintain in-house IT personnel benefit when Progent passes on knowledge about new technology and proven methodologies to make their networks more reliable, protected, and productive. Learn more about Progent's knowledge transfer services.

Contact Progent
If your Sioux Falls, South Dakota company needs to get in touch with Progent for network outsourcing, consulting, or technical support services, call 800-993-9400 or see Contact Progent.

Fast Remote Technical Support
For immediate remote technical support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

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    Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that enables the fast development of cutting-edge high-end applications that can give your company a critical competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in designing, installing and administering Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET environment.

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    Barracuda Backup is a low-cost, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built hardware appliance built by Barracuda or a virtual appliance with similar features but which utilizes your existing storage hardware. Barracuda Backup protects critical business data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting support services to assist your business to plan, configure, manage and repair a BDR solution based on Barracuda Backup.

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    The complexity and integration demands of Microsoft Windows Servers requires an IT consulting team with practical expertise and in-depth knowledge in planning and integrating cohesive, comprehensive business technology systems. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your business objectives. Progentís consulting services can help you with planning, installing, managing, and supporting Windows Server solutions that increase the business value of your computer network. Progentís consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.

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    Immediate SPA300 Series IP Phone Onsite Technical Support

    Progent's CCIE-certified networking consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

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    Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations as well as a revamped structure. These enhancements affect key areas including manageability, availability, security, operational costs, collaboration, scalability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential business benefits of migrating to Exchange 2013, design an efficient test and deployment plan, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and support and management services for Exchange 2013.

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    Progent's Cisco Meraki wireless AP consultants provide remote and on-premises support to assist organizations of any size to design, deploy, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist you to set up and support Meraki-based wireless networks for environments that range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive network infrastructure that delivers identical access, performance, security, manageability and availability for wired and Wi-Fi users regardless of their location or device.

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    ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to half of time wasted looking for critical information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it.

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    The server cluster feature set incorporated into the Datacenter and Enterprise versions of Windows Server 2008 has been radically redesigned to streamline the installation, setup, and administration of clusters that provide improved levels of network dependability, security, efficiency, and flexibility. New or enhanced capabilities include cluster verification, easier configuration and installation, unified cluster administration, redesigned cluster architecture for maximum availability, better security and quorum structure, fewer failure points, more disk and memory capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help your company evaluate the business benefits of Windows clustering, design and implement an installation, educate your IT personnel to administer your failover clusters, provide continuing consulting and support services, and create and validate a disaster recovery plan.

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    Progent's virtual classroom webinars offer small companies the affordability, simplicity, and flexibility of web-based learning plus the effective pedagogic techniques of seasoned teachers who use advanced technology to reproduce live, interactive classes. Progent can provide online education for key desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, Publisher, and Visio: Dynamics accounting and analytics software such as Microsoft Dynamics GP; plus additional top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of work in Microsoft technology, assures you success in selecting the edition and configuration of Windows 2003 Server that matches most closely with your company's goals. Progent can also help you with designing, installing, administering and supporting powerful information technology applications based on Windows Server, and can assist your migration from Windows 2000 or Microsoft Windows NT.

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    Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business benefits of upgrading to SQL Server 2017 and can assist you to plan and carry out a cost-effective migration of your databases and applications to any deployment model including onsite, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or onsite support ranging from as-needed architecture assessment or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 project is carried out on time and on budget.

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    Progent's Microsoft-certified consultants can help your organization to maintain Microsoft System Center 2007 Configuration Manager to simplify operations, improve compliance, and increase productivity by making sure that operating systems and applications stay up to date, tracking product licenses, and monitoring resource usage profiles so you can make smart purchasing decisions. Once your organization is ready to upgrade your SCCM 2007 change management ecosystem, Progent can assist you to plan and implement an efficient move to System Center 2012 Configuration Manager.

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    Windows Enterprise Directory requires significant field experience to integrate optimally across an enterprise. Progentís Microsoft Certified engineers are experienced in designing, deploying, and supporting complex Microsoft Enterprise Active Directory projects. Progentís areas of proven competence with Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, dealing with residual legacy software configuration objects in online AD environments, and repair of unsuccessful installations of Active Directory and Active Directory-associated programs.

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    Progent's Cisco-certified SIP infrastructure consultants can assist your business to design, integrate, manage, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE-connected SIP trunks and offer affordable remote or on-premises support to assist you to move smoothly to a productive communications environment that delivers fast ROI. Progent's certified Microsoft unified communications experts can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync for access to a SIP-based IP PSTN trunk.

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    For large organizations, Progent can supplement in-house network support groups by offering world-class experience in deploying key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server help. For the national or global businesses with branches, Progent can act as a transparent nearby supplement of enterprise network management. Progentís enterprise support services include corporate-wide security, online branch office support, network design, Sarbox conformance, project management, and world-class support for multi-site office environments based on Enterprise Windows. Progent can offer on-site engineers and specialists to assist with a site relocation or office move, or a network architect to assist with setting up or using an Internet Data Center or Hosting Facility.

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    Progent's Cisco-authorized IT professionals can show you how to create an affordable, high availability Internet connection solution that can achieve 24x7 Internet access through a wide range of high availability Internet network technologies including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert professionals to show you how to apply the most current technology for high availability Internet connections to build a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to create fault tolerant Internet availability.

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    Progent's Check Point Software firewall experts can help you design, configure, and administer firewall environments built around Check Point NGFW security gateways and Check Point's subscription-based SandBlast security services. Progent can also assist you maintain legacy Check Point firewalls or upgrade smoothly to Check Point's modern security gateways.

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    Progent's ProSight portfolio of managed services are geared to offer businesses who have small in-house IT support teams with low-cost help from enterprise-class management platforms and technical expertise. Benefits of the ProSight catalog of managed services include predictable network maintenance costs, smart automation of routine management processes, continual absorption of the latest technology, smooth migration from older technology to current solutions, improved alignment of information technology with business goals, access to seasoned IT experts, and freeing up management to concentrate on business rather than ever-changing computer technology.

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    Progent's Citrix-certified consultants can assist your business to design, deploy, administer, and support a virtualized application delivery and management system built on Citrix XenApp. Progent's Cisco CCIE network consultants can help you optimize your infrastructure for distributing server and client-side applications, and Progent's datacenter support experts can help your organization to administer and maintain a remote datacenter that offers high uptime, enhanced security, and fast recovery.

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