Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry wireless smartphones were at one time one of the most successful solutions for maintaining location-independent access to messaging, calendars, web-based applications, and other critical business information. Progent can provide Sioux Falls, South Dakota companies the expertise of BlackBerry-certified professionals who can help businesses to manage their BlackBerry deployments or migrate smoothly to a modern mobile platform.

As the complexity of small business networks has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for organizations regardless of size, effective integration and maintenance of RIM BlackBerry solutions has become more challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small organizations frequently turn to outside consulting professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small businesses to design, administer, and repair BlackBerry-based environments economically and effectively, doing away with the necessity for an internal BlackBerry solutions expert and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, combined with Progent's proven online service delivery capabilities, provides small companies an affordable solution for incorporating RIM BlackBerry technology productively into their business information network.

Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management tools so you can monitor and control BlackBerry devices throughout your business, define security policies that make sense for your business, customize mobile applications, and ensure that your IT network architecture is properly configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored quickly and safely.

The Dakotas Contact Information:
Progent offers consulting services and onsite technical support Throighout the Dakotas.

Onsite IT Consulting
Progent locations in The Dakotas

City Address Phone Link
Fargo Fargo Executive Suites, 122 North Broadway
Fargo, ND 58102
701-540-9003 Fargo Network Support Services
Sioux Falls 519 West 22nd Street, Suite 100
Sioux Falls, SD 57105
605-937-5911 Sioux Falls Network Support Services


Consulting Expertise for BlackBerry Enterprise Server
RIM's high-end solution for administering large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool allows Microsoft Exchange Server, Lotus, or Groupwise users to transmit and receive emails that are encrypted in wireless transit to ensure maximum security. BlackBerry BES Server also streamlines a wide variety of vital management tasks that span from BlackBerry configuration and updates to mobile security and fault tolerance.

RIM BlackBerry Enterprise Server Configuration Support

Progent's BlackBerry-premier consultants can assist you to use RIM BlackBerry Enterprise Server to perform routine tasks like:

  • Deploy and manage applications
  • Schedule device, program, and IT policy updates
  • Upgrade BlackBerry device software wirelessly
  • Manage client settings with BlackBerry's vast selection of IT policies

Progent's BlackBerry-certified engineers can also help your company to use BlackBerry Enterprise Server to implement important tasks not available with the less advanced BES Server Express. These tasks include:

  • Configure and support BlackBerry's fault-tolerant infrastructure based on virtual servers
  • Install BlackBerry devices wirelessly
  • Establish specialized management roles
  • Automatically track and analyze the overall health of your system

Expert RIM BlackBerry Consulting and Technical Services Available Online from Progent
Progent's certified BlackBerry engineers are available online to deliver expert technical help to companies in the Sioux Falls region or throughout the state of South Dakota. Progent's seasoned online technical support team has helped businesses resolve network issues and cut support costs in every state in the United States and built a large following of loyal customers. (See Progent's client testimonials.)

Progent can provide remote assistance for a broad array of issues related to RIM BlackBerry products such as synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Important RIM BlackBerry credentials awarded to Progent's support professionals include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can assist you to perform common technical functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's certified experts can also assist your business to troubleshoot a wide array of problems associated with synchronization, handset recognition, messaging reconciliation, web access, wireless connectivity, IM, PC software installation, and BlackBerry Desktop Redirector.

As a leader in providing nationwide remote consulting services for small office IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry technical support expenses at a minimum and, by handling problems promptly, maximizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures such as resolving enterprise activation problems, adding and deleting BlackBerry device clients, activating passwords, implementing wireless program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry engineers can also assist you to use administration tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and assist you to define and install appropriate security configurations.

Progent's certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry-certified engineer has support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to add and remove BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, install the MDS and IM, implement access control lists, control Exchange Server data flow, generate, update, and assign wireless LAN and VPN configurations, implement SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Support from a RIM BlackBerry-Qualified Professional
In order to contact Progent about engineering assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



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