Consulting and Technical Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless PDAs were at one time one of the most successful products for maintaining location-independent access to messaging, calendars, web applications, and other vital business information. Progent offers Sioux Falls, South Dakota businesses support from BlackBerry-certified experts who can help companies to manage existing BlackBerry environments or transition efficiently to a current mobile platform.

As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the standard for organizations of any size, successful integration and support of BlackBerry solutions has become increasingly difficult. To handle issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and shared databases, small organizations frequently turn to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to design, administer, and troubleshoot BlackBerry environments economically and effectively, dispensing with the need for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, combined with Progent's proven online support model, gives small businesses a budget-friendly solution for incorporating BlackBerry technology seamlessly into their IT network.

Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to enable you to track and support BlackBerry smartphones throughout your business, define security policies that make sense for your business, develop custom mobile applications, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored quickly and thoroughly.

The Dakotas Contact Information:
Progent offers consulting services and onsite technical support Throighout the Dakotas.

Onsite IT Consulting
Progent locations in The Dakotas

City Address Phone Link
Fargo Fargo Executive Suites, 122 North Broadway
Fargo, ND 58102
United States
(701) 540-9003 Fargo Network Support Services
Sioux Falls 519 West 22nd Street, Suite 100
Sioux Falls, SD 57105
United States
(605) 937-5911 Sioux Falls Network Support Services


Consulting Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines administration and support of RIM BlackBerry smartphones, providing a single solution for controlling critical jobs like smartphone deployment, updates, and retirement and offering a strong foundation for data protection and high availability. BlackBerry Enterprise Server (BES) delivers seamless communication between Exchange Server, Groupwise, or Lotus Domino messaging platforms and BlackBerry smartphones and supports wireless synchronization.

RIM BlackBerry BES Server Troubleshooting Assistance

BES Server offers a variety of security options starting with automatic encryption of information transmitted between a BlackBerry device and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent flexibility in adjusting degrees of security to meet the special requirements of your mobile network. Progent's BlackBerry certified consultants can help you to select advanced security functions and enable them wirelessly. Examples of these wirelessly configurable security settings are:

  • Lock down a BlackBerry smartphone
  • Wipe data from a missing or stolen smartphone
  • Disable Bluetooth functionality
  • Enable internal protection against malicious attacks

BlackBerry Enterprise Server also offers flexibility in selecting ways to prevent users from installing or executing unsecure or unauthorized programs. Progent can help you to select protective processes such as:

  • Specify precisely which applications are allowed on the device
  • Prevent external applications from using persistent memory on the BlackBerry smartphone
  • Determine which functions external software can access on the device
  • Limit the kinds of access third-party applications running on the smartphone can initialize
  • Block all third-party software from being loaded or run on the device

How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to designing wireless workforce solutions based on BlackBerry BES Server. These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can help you to carry out basic technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned service professionals can in addition help you to resolve a wide array of issues associated with synchronization, handset recognition, email consistency, web browsing, mobile connections, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide online support for small business networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support expenses at a minimum and, by handling issues promptly, optimizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures such as resolving enterprise activation issues, registering and deleting BlackBerry smartphone clients, setting activation passwords, configuring wireless program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also show you how to operate administration tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES system and help you to select and implement appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange architecture for working smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry consultant has expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System and Instant Messaging, install push and pull access control lists, manage Exchange Server data flow, generate, update, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent to Get Help from a RIM BlackBerry-Qualified Expert
If you wish to contact Progent about professional expertise for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.



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