Consulting Support for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were at one time one of the most popular solutions for achieving mobile access to email, scheduling, web programs, and other critical business data. Progent can provide Sioux Falls, South Dakota companies support from BlackBerry-premier experts who can help companies to manage existing BlackBerry environments or transition efficiently to a more popular mobile solution.

As the sophistication of small company IT technology has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the standard for organizations of any size, successful deployment and maintenance of BlackBerry technology has become increasingly difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small organizations often resort to outside support firms who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry environments affordably and effectively, dispensing with the requirement for an in-house BlackBerry solutions specialist and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, combined with Progent's efficient online support model, gives small companies a budget-friendly alternative for integrating BlackBerry technology seamlessly into their information network.

Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can track and control BlackBerry devices across your company, recommend security policies that make sense for your business, customize mobile software, and make sure that your network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored rapidly and safely.

The Dakotas Contact Information:
Progent offers consulting services and onsite technical support Throighout the Dakotas.

Onsite IT Consulting
Progent locations in The Dakotas

City Address Phone Link
Fargo Fargo Executive Suites, 122 North Broadway
Fargo, ND 58102
United States
(701) 540-9003 Fargo Network Support Services
Sioux Falls 519 West 22nd Street, Suite 100
Sioux Falls, SD 57105
United States
(605) 937-5911 Sioux Falls Network Support Services


Technical Help for BlackBerry Enterprise Server (BES)
RIM's advanced solution for managing large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated tool enables Microsoft Exchange, Lotus Domino, or Novell GroupWise users to send and receive emails that are encrypted in wireless transit to provide optimum security. BlackBerry Enterprise Server also streamlines a wide variety of crucial management jobs that span from BlackBerry configuration and updates to mobile security and high availability.

RIM BlackBerry Enterprise Server Configuration Assistance

Progent's BlackBerry-premier engineers can assist you to utilize BlackBerry BES Server to do basic jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Update BlackBerry device firmware wirelessly
  • Manage user configurations with BlackBerry's extensive library of policies

Progent's BlackBerry-certified engineers can also help your company to use BlackBerry Enterprise Server to implement key tasks not available with the entry-level BES Server Express. These tasks include:

  • Set up and support BlackBerry's fault-tolerant architecture using virtual servers
  • Deploy BlackBerry smartphones remotely
  • Set custom management roles
  • Monitor and report on the overall health of your solution

Some Ways That Progent Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support services range from resolving synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, repair, and document a wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology needs assessment, solution design, deployment planning and implementation, performance tuning, design of a high-availability environment, information backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to create a wireless system that meets your information technology budget and aligns with your business plans. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry BES Server, assist you to decide which administration approach and equipment match your needs, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning options for software versions, processors and mass storage, network architecture, and application configuration.

To maximize network protection, Progent's BlackBerry-certified consultant can help you to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security engineers to run company-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to install and delete BlackBerry device clients on Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, apply permissions, set up the Mobile Data System and IM, install access control lists, manage Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configurations, implement SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent to Get Support from a RIM BlackBerry-Qualified Specialist
In order to ask Progent about consulting help for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.



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    Progent can assist your business to evaluate the wealth of subscription plans offered with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent supports multi-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also help you to build and manage hybrid solutions that transparently integrate on-premises and cloud products and services.

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    Progent wants to find staff-level, solutions-oriented Microsoft accredited engineers with MCSE certification; Cisco certified system engineers with Cisco CCDP or CCIE credentials; security consultants with CISSP or CISA or equivalent security credentials; and advanced network architecture consultants with experience in mobile access, wireless networking, high uptime, business continuity, data protection, and virtual servers. Progent also is hiring employees to work on Progent's staff of desktop support specialists and remote support experts. Also, Progent is looking for talented administrators who can operate productively in Progent's fast-paced, virtual office environment.

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    For businesses that have a mix of Apple Mac and Windows computers, there are two basic solutions for running Windows-only applications on an Apple Mac: remote access to a physical Windows computer or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach a Mac to a remote Windows-based PC to use Windows applications and access network resources. Virtual PC for Mac simulates Microsoft Windows on an Apple Mac computer so you are able to use Microsoft Windows programs locally. Progent's macOS and Mac OS X technology consultants can assist your company to manage these solutions for using Microsoft Windows software on your Macs and can in addition assist you to evaluate and configure other solutions for Windows platform simulation.

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