Consulting Support for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile smartphones were at one time one of the most popular solutions for achieving location-independent connectivity to messaging, calendars, web-based applications, and other critical business information. Progent can provide Sioux Falls, South Dakota companies the services of BlackBerry-premier experts who can assist organizations to maintain existing BlackBerry deployments or transition efficiently to a current mobile platform.

As the complexity of small company IT technology has increased, and as the need for world-class protection, reliability, and recoverability has become the standard for organizations of all sizes, effective deployment and support of RIM BlackBerry technology has grown increasingly difficult. To handle areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small organizations often resort to outside support firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the requirement for an internal BlackBerry solutions expert and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, combined with Progent's efficient online service delivery capabilities, gives small companies a budget-friendly solution for integrating BlackBerry technology seamlessly into their information system.

Progent's engineers can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to track and support BlackBerry smartphones throughout your company, recommend security policies that are right for your business, develop custom mobile software, and make sure that your network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored quickly and safely.

Consulting Support Services for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for managing large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise clients to send and receive messages that stay encrypted during wireless transit to ensure optimum data protection. BlackBerry BES Server also simplifies a broad variety of crucial management jobs that span from smartphone deployment and updates to wireless security and fault tolerance.

RIM BlackBerry Enterprise Server Configuration Support

Progent's BlackBerry-certified consultants can show you how to utilize RIM BlackBerry BES Server to do routine tasks such as:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Manage user settings with BES Server's extensive selection of IT policies

Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry Enterprise Server to implement important procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:

  • Set up and support BlackBerry's fault-tolerant infrastructure based on virtual servers
  • Install BlackBerry devices remotely
  • Set custom management roles
  • Monitor and analyze the integrity of your system

Progent's Online BlackBerry-premier Consulting Services is Fast and Economical
For businesses in Sioux Falls, South Dakota who require quick and economical access to a qualified RIM BlackBerry support professional, Progent provides effective remote assistance from a seasoned network support staff who have provided network solutions to organizations in every state in the United States. (Refer to Progent's client testimonials.)

Online support eliminates travel expense and allows consultants to resolve problems quickly, so you reduce lost productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry technologies and offer expert support in areas such as troubleshooting synchronization issues, deploying BlackBerry BES Server, and creating a secure, high-availability system architecture for RIM BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry consultant has expertise in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to add and remove BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, manage Exchange data flow, generate, edit, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and generate reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry solution in a number of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, repair, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry include business and network needs analysis, solution architecture, roll-out strategy and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to design a wireless solution that meets your IT budget and supports your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to accommodate a BlackBerry BES Server, help your organization to decide which administration model and hardware products meet your needs, and analyze your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software editions, processors and mass storage, network design, and application set up.

To maximize network security, Progent's BlackBerry-certified expert can assist your company to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security engineers to run network-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Professional
In order to ask Progent about professional assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.