Besides providing fast access to guidance from high-level network consultants and subject matter experts to assist Sioux Falls, South Dakota companies to resolve specific IT issues or strategic projects, Progent can provide temporary staffing to deal with more broadly defined services like desktop help, network management, and Call Center services. Temporary staffing can help businesses to respond to anticipated or unexpected increases in the need for IT personnel, which may result from situations like mergers and acquisitions, site moves, platform upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory mandates. Temporary IT staff augmentation can also fill voids caused by the loss of in-house IT personnel because of scheduled vacations, health issues, termination, etc.
Advantages of Progent's Temporary Staff Augmentation Program
Progent's short-term staffing services give organizations the flexibility to react to surges in demand for network personnel without dealing with the costs and delays that come with reviewing and hiring reliable technical help and without the burden of increasing your in-house head count.
Important aspects of Progent's temporary staffing services include:
Progent's Co-managed Help Desk Program
- Rapid access to reliable network pros
- Easy engagement, cessation, and re-engagement of services
- Seamless augmentation of your in-house network support team
- Comprehensive documentation of services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved promptly
- Strong working relationship with a world-class, full-spectrum source for network expertise
Progent's shared Call Center program is a proven on-going staff expansion option that enables IT organizations to divide the responsibilities of Call Center support transparently between their internal network personnel and Progent's nationwide team of technical support specialists. Acting as a transparent supplement of your in-house Help Desk, Progent's shared Help Desk service is a joint support solution based on by the leading group PSA platform for streamlining, service requests, generating tickets, assigning responsibility, monitoring responses, and producing documentation.
Why Choose Progent?
Progent has two decades of background providing online and onsite IT expertise for businesses of all sizes throughout the U.S. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts have earned top certifications including CISSP-ISSAP, CISM, and GIAC. Learn more about Progent's technology certifications.
Progent's Practice Areas for Sioux Falls, South Dakota Organizations
Progent's seasoned roster of certified consultants and technical experts offers Sioux Falls, South Dakota companies a broad range of remote technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for network service firms include:
Contact Progent for Temporary Staff Augmentation for Sioux Falls, South Dakota Companies
To learn more details about Progent's temporary staff augmentation services for Sioux Falls, South Dakota businesses, call 800-993-9400 or visit Contact Progent.