Expanding your remote workforce can have a major impact on network architecture, cybersecurity, and corporate workflows. Progent has 20 years of background helping SMBs to plan, configure, manage, optimize, and debug IT networks that support a remote workforce. Progent can help your Sioux Falls organization to select the appropriate tools and adhere to best practices in building and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and returns top value. Progent can provide services that go from on demand guidance for helping you past challenging technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can help Sioux Falls, South Dakota organizations to succeed with any facet of creating a high-functioning work-from-home environment by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, security and compliance, data protection solutions, and unified management.

VoIP Integration for an At-Home Workforce
Expanding the business PBX system to include remote users is critical to supporting a productive work-at-home solution. A variety of cloud-centric IP voice products are popular with SMBs to support teleworkers. Many enterprises depend on Cisco's modern or legacy products for IP voice solutions. Progent can assist businesses of any size to design or maintain a telecommuter VoIP environment that provides the flexibility, convenience and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist businesses tune their existing Cisco IP voice environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media applications deployed across the network. CUCM manages other combined media services like unified messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM support, see CUCM expertise.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help you to maintain your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, see Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with clients operating outside the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN infrastructure to support these VoIP solutions and deliver online integration and debugging services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Sioux Falls, South Dakota company, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::



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    Specialist Virtual Server Private Cloud Hosting

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    The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone discussion with a Progent backup/recovery consultant. The interview is designed to assess your organization's ability to block ransomware or recover quickly after a ransomware attack. Progent will work with you personally to gather information about your existing antivirus tools and backup procedures, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to build an efficient security and backup/recovery environment that reduces your vulnerability to ransomware and meets your company's requirements.

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