Expanding your at-home workforce can have a major impact on IT architecture, security/compliance, and company workflows. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT environments that support work-from-home employees. Progent can help your Sioux Falls organization to select the right technologies and adhere to leading practices in creating and operating a safe virtual office solution for teleworkers that promotes teamwork and delivers maximum business value. Progent offers services ranging from as-needed expertise for getting you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent can help Sioux Falls, South Dakota companies to succeed with any aspect of building a high-functioning work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk augmentation, security and compliance, data protection solutions, and unified management.
VoIP Solutions for Teleworkers
Expanding the business PBX environment to accommodate teleworkers is vital to maintaining an effective at-home workforce. A variety of cloud-centric digital PBX platforms are popular with small and mid-size businesses to server teleworkers. Many enterprises rely on Cisco's modern or legacy platforms for IP voice solutions. Progent can help organizations of all sizes to plan or tune a telecommuter VoIP environment that delivers the versatility, convenience and protection required for remote users. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist businesses optimize their current Cisco VoIP systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed throughout the network. CUCM manages additional mixed media services such as messaging, video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to CUCM consultants.
- CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent's consultants can assist you to support your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP products, visit Cisco CallManager consulting services.
- Cisco IP Gateways provide integration with PSTN networks and with clients operating beyond the corporate firewall
like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network infrastructure to work with these solutions and provide on-demand configuration and troubleshooting expertise.
Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining a productive work-from-home solution for your Sioux Falls, South Dakota business, phone 1-800-993-9400 or refer to Contact Progent.