Enlarging your remote workforce can have a significant effect on network infrastructure, security, and company culture. Progent has two decades of experience assisting SMBs to design, deploy, manage, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Sioux Falls organization to select the appropriate technologies and follow best practices in creating and maintaining a secure virtual office ecosystem for teleworkers that facilitates collaboration and returns maximum business value. Progent offers services that go from as-needed expertise for getting you past challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Sioux Falls, South Dakota organizations to with any aspect of building a high-functioning work-from-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, cybersecurity, backup/restore solutions, and unified management.

IP Voice Integration for Telecommuters
Expanding the business phone environment to accommodate remote users is critical to maintaining an effective work-at-home solution. A broad range of cloud-based digital PBX products are popular with SMBs to support remote users. Many larger organizations depend on Cisco's current or older platforms for VoIP management. Progent can assist businesses of any size to plan or tune a telecommuter VoIP environment that delivers the versatility, convenience and security needed for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help businesses tune their existing Cisco IP voice environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end IP telephony features to devices like VoIP phones, media processing products, Voice over IP gateways, and multimedia software used throughout the network. Unified Communications Manager supports additional mixed media services such as unified messaging, video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager expertise, see Cisco Unified Communications Manager expertise.
  • CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help you to support your current CallManager deployment or migrate efficiently to Cisco's current IP telephony products. To learn about Progent's support services for CallManager and Cisco's other legacy IP voice platforms, see Cisco CallManager consulting.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network infrastructure to work with these VoIP solutions and deliver as-needed integration and debugging expertise.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Sioux Falls, South Dakota company, call 1-800-993-9400 or visit Contact Progent.