Immediate Remote Support for Sioux Falls South Dakota Information Networks
Fast Remote Support for Sioux Falls NetworksFor companies located in Sioux Falls South Dakota, Progent offers online technical support for information systems based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Premier engineers have delivered online troubleshooting to businesses in every state in the United States. (Check out testimonials from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE engineers to help with challenging networking problems, plus the assistance of CISA and CISSP-accredited security consultants to help with advanced security design and diagnostic jobs.

Progent's online support engineers provide excellent leverage because they have the real-world background and are equipped with the advanced tools necessary to solve most information system problems rapidly. Efficient support reduces direct costs since solutions use up minimal chargeable minutes. Remote support also avoids the cost of sending an engineer to your location. Your company saves even more in indirect expenses by minimizing or eliminating system downtime and associated losses due to business disruption, upset customers and vendors, unproductive employees, and distracted management. Progent's advanced online technical support expertise is particularly helpful for organizations that rely on public clouds for critical infrastructure or applications such as Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises IT support may not be useful.

Progent's billing policy for remote help is structured to leverage your network support investment. Progent charges on a per-minute basis for telephone-based consulting, so you owe exclusively for the support that you actually get. Unlike typical online service organizations, Progent asks for no startup fee or minimum payments. Progent's one-minute billing unit and clean model for billing do away with situations where quick repairs manage to end up as big tabs. Progent's penchant for solving technical issues quickly means you saves money.

Progent's Online Consulting and Technical Support Services
Over the years, Progent has mastered a set of optimized tools and field-tested processes that ensure the highest degree of efficiency for online consulting and repair for computer networks of all sizes. Progent's online support team can access your company's environment without breaching corporate security.

Progent's advanced customer support reporting system stores thorough documentation for the service that Progent's clients have been provided. Progent's team service personnel have the benefit of the records of support delivered to each customer by any Progent engineer. This database of problems and repairs is structured as a conveniently retrievable support knowledge base that allows Progent's online support professionals to share their experiences company-wide to make sure that the value of Progent's support services grows over time. Progent's advanced accreditations and close associations with important vendors including Cisco and Microsoft open up other extensive technical support knowledge bases and permit quick response from manufacturers' internal support staff so Progent's remote service experts can come up with the most efficient resolutions promptly.

Online services offered by Progent to clients in Sioux Falls South Dakota include:

Progent's ProSight Managed IT Services for Small and Medium Size Businesses
Progent offers a selection of affordable, subscription-based services designed to allow small and mid-size businesses to utilize the same best-of-breed IT solutions deployed by some of the world's leading corporations. Progent's ProSight portfolio of IT management outsourcing services covers all critical aspects of modern networking such as email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure monitoring and management, virtual server hosting, and network asset documentation management. ProSight managed services include:

  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by checking the state of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so any looming problems can be addressed before they have a chance to disrupt your network. Find out more about ProSight LAN Watch server and desktop monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software offers a unified, cloud-based platform for monitoring and managing your network, server, and desktop devices by offering tools for streamlining common time-consuming tasks. These can include health monitoring, patch management, automated remediation, endpoint deployment, backup and recovery, A/V protection, secure remote access, standard and custom scripts, asset inventory, endpoint profile reports, and troubleshooting help. When ProSight LAN Watch with NinjaOne RMM uncovers a serious problem, it sends an alarm to your designated IT personnel and your Progent technical consultant so potential problems can be fixed before they impact your network. Find out more details about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring consulting.
  • ProSight WAN Watch: Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, enhance and debug their networking appliances like switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating tedious management and troubleshooting processes, WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, locating devices that require critical updates, or identifying the cause of performance problems. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing family of real-time and in-depth management reporting utilities designed to integrate with the industry's leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to surface and contextualize key issues like inconsistent support follow-up or endpoints with missing patches. By exposing ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances productivity, reduces management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with leading backup/restore technology companies to produce ProSight Data Protection Services, a selection of subscription-based management offerings that provide backup-as-a-service (BaaS). ProSight DPS products automate and monitor your backup processes and allow transparent backup and rapid recovery of vital files, applications, system images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you protect against data loss caused by equipment breakdown, natural calamities, fire, malware like ransomware, human mistakes, malicious insiders, or application glitches. Managed services available in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to identify which of these fully managed services are most appropriate for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top data security vendors to deliver centralized management and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight MFA with Duo: ID Confirmation, Endpoint Policy Enforcement, and Protected Single Sign-on (SSO)
    Progent's Duo MFA service plans utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you log into a secured online account and enter your password you are asked to confirm who you are on a device that only you have and that uses a separate network channel. A wide range of devices can be utilized for this added means of authentication including an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You can designate several verification devices. For details about ProSight Duo identity validation services, visit Cisco Duo MFA two-factor authentication (2FA) services.

  • ProSight Co-Managed Support: Outsourced and Shared Help Desk Services
    Progent's Shared Help Desk Service provides a smooth supplement to your in-house network support team. User access to the Service Desk, provision of support services, escalation, ticket generation and tracking, efficiency measurement, and management of the service database are consistent whether issues are taken care of by your corporate IT support group, by Progent, or both. You have complete versatility to extend or shrink your share of IT support activity as required. Progent takes care of startup installation and onboarding of the professional services PSA software as well as documentation, validation and training. For more information about ProSight Shared Support, visit ProSight Co-Managed Call Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's next generation behavior-based analysis technology to defend endpoint devices and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily get by legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to manage the complete threat lifecycle including blocking, detection, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint security and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering through cutting-edge tools packaged within a single agent accessible from a unified console. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP deployment that addresses your company's specific needs and that allows you prove compliance with government and industry information security standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate attention. Progent's consultants can also help you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management provide organizations of any size a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting updates to your ever-evolving information network. In addition to maximizing the security and reliability of your IT environment, Progent's software/firmware update management services free up time for your in-house IT team to concentrate on more strategic projects and activities that deliver the highest business value from your information network. Find out more about Progent's patch management services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the apps. Because the system is virtualized, it can be ported easily to an alternate hardware solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can save up to half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to get an unbiased evaluation of the overall health of their information system. Based on a selection of the leading remote monitoring and management platforms available, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the deployment of your core infrastructure assets adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a cleaner Active Directory system. Both also include a year of advanced remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with information security standards, higher utilization of network assets, faster problem resolution, more dependable backup and restore, and increased uptime. Learn more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your organization's ability either to stop or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your existing AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective security and backup system that aligns with your company's needs. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Offered by Progent
Progent can provide the services of seasoned online consulting professionals for contract information technology programs. Progent's rates for longer-term consulting projects are determined based on the level of expertise of the consultants involved. Progent's background in these special fields of information technology allows customers to execute critical initiatives economically and on schedule. Progent's project-based online consulting solutions include:

  • Call Center Services
    Progent's Help Desk Call Center service options for businesses with networks based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology include full-service Help Desk Call Center services, shared Help Desk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide smaller organizations a complete service desk solution that handles all aspects of online desktop support from initial requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Progent provides help desk services at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the additional option of rapid as-needed escalation to subject matter experts to resolve complex problems.

    Progent's Help Desk sharing services make it possible for your business to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progent's shared Help Desk service is an advanced service desk solution based on the top PSA tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

    Progent's Help Desk Call Center team of experienced information technology experts gives your computer users in Sioux Falls South Dakota quick assistance from a reliable support resource with years of experience delivering telephone-based support and remote repair service for networks based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's charter is to give the Help Desk Call Center perception as a solid contributor to company productivity, and Progent's aim is to resolve and not just document network issues.

  • Business Applications Support: Education, Programming, and Troubleshooting
    Progent's Applications Experts Group provides online and in-depth consulting expertise and training in special business application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also offers expertise, custom programming, and training for Microsoft applications such as Microsoft CRM, Microsoft Project, Office Word, and Microsoft 365 Excel. To find out additional information about Progent's expertise, custom programming, and education services, go to Progent's Business Application Experts Services.

  • Unified and Automated Management of Hybrid Cloud Environments
    System Center centralizes and automates the administration of hybrid cloud networks by offering advanced integration with Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of mixed-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consultants offer advanced online and onsite support for all elements of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to design and configure a new implementation of Microsoft System Center2, expand or optimize an existing one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent can deliver companies in Sioux Falls South Dakota remote hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager consulting services. Progent can configure Operations Manager for your business so your network support is proactive and automated. By spotting possible trouble spots before they grow into network outages, automated monitoring can avoid inconvenient and expensive service breakdowns. Progent can also assist with server and infrastructure monitoring tools like Nagios and MRTG to analyze UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft systems, or systems that support a combination of OS platforms.
How Your Sioux Falls Company Can Contact Progent's Online Support Professionals
To contact Progent about urgent phone-based support with Microsoft, macOS and OS X, or Linux networks, visit Progent's Emergency Phone-Based Support, call 1-800-993-9400, or go to Contact Progent. For organizations and new ventures in Sioux Falls South Dakota, Progent's phone-based computer support specialists are ready to deliver professional and affordable IT support the instant your company needs it. Over two decades of offering online technical assistance has earned Microsoft Partner certification for Progent's team of engineers and has enabled Progent to develop world-class troubleshooting capability and to fine tune online connectivity tools to repair computer problems quickly while eliminating the cost and lost productivity associated with on-site service calls.

Even if your Sioux Falls office works with a local independent support technician or employs a full time organization that know how to deal with the majority of computer issues, Progent's Microsoft and Cisco certified consultants can offer a convenient and seamless remote expansion of your local resources in cases when your regular service personnel either don't have the availability or the expertise to solve unexpected system emergencies or particularly complex integration problems.

Advantages of Progent's IT Support for Businesses in Sioux Falls South Dakota
Progent's online IT consulting services allow your Sioux Falls organization to have the advantages of timely, world-class network support without the expense of managing an in-house IT staff. Your information system will derive added strategic worth by becoming more available, efficient, and secure. Benefits to your company include:

  • Seamless virtual expansion of your local IT resources
    With most companies in Sioux Falls South Dakota, local computer support resources, whether consisting of independent consultants or a full-time IT staff, can deal with the majority of network problems. On the other hand, major troubles may spring up when your regular resources are overstretched or absent, and some problems may be associated with IT products that is beyond the scope of your usual service technicians. In these situations, Progent's online support experts provide an easy, fast, and affordable way to supplement your regular help and to transfer useful knowledge to increase your ability to deal with future issues locally.

  • Less Reliance on Individual Service Providers
    For IT support, smaller organizations commonly rely on individual freelance consultants. While independent consultants carry less internal costs than big support organizations and can afford to charge lower rates, they are often stretched too thin, making it difficult to respond quickly to urgent situations. If an independent consultant is occupied with another customer, sick, on a trip, or in training, the absence of reserve help may force your company to wait for help during an IT crisis. As your company expands, network unavailability and problems with vital applications become more expensive. The budget you thought you were saving on an independent can be consumed fast by reduced productivity. Progent offers an on-call source of backup support experts to insure your IT system remains available.

  • Build a Solid Foundation for Seamless Growth
    Companies typically begin with an IT system created on a shoestring budget. Lacking a proper framework, band-aid repairs often get thrown on top of a weak foundation. As a network grows, stability and expandability issues can impede the productivity of the organization. Such poorly designed systems need careful analysis, smart strategic planning, and wide technical knowledge to evolve to a system architecture that can deliver the solid foundation to handle current business requirements and ease future expansion.

  • Work with Problem Solvers Rather Than Product Sellers
    Smaller companies require guidance and technical education to navigate through an increasingly complicated maze of technology alternatives available for accelerating business success and improving productivity. These companies do not need a network engineer who is attempting to sell a specific vendor's products. IT support and product selling can lead to a situation where the recommended solution is designed around a predetermined technology instead of the genuine requirements of a business. Progent eliminates these dilemmas by selling just services rather than products. This enables Progent to match IT consulting with the real interests of clients.

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Partner support firm and Progent's number of employees, depth of technical experience, fine tuned remote support software, and familiarity with enterprise networking enable companies to escape the limitations of excessive dependence on smaller service organizations, independent freelance consultants, or limited in-house resources.

Progent adds value by offering:

How Does My Business Start Receiving Online Technical Help from Progent?
To initiate Progent's online help offerings or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network support, visit Immediate Online Support.



An index of content::



  • Exchange Server Upgrade Specialist
    Exchange Server 2010 Migration Services

    Progent offers expert support for every step of your Microsoft Exchange 2010 upgrade with services that include end-to-end project management, site readiness preparation, project design and documentation, specification of new software and hardware required, recommended vendor sourcing, system verification at client location or at Progent's test facility, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the previous servers, and training for customer's IT group and users.

  • 24 Hour Microsoft and Cisco Network Consultants Minnehaha County South Dakota Top Rated Network Setup Microsoft and Cisco Minnehaha County South Dakota, US

  • Exchange 2013 Unified communications Consultants
    Exchange Server 2013 Support Outsourcing

    Exchange 2013 incorporates major enhancements to the capabilities of its predecessor Exchange 2010 and introduces powerful innovations plus a redesigned structure. These improvements affect key IT areas including ease of administration, availability, security, operational costs, collaboration, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the potential business benefits of migrating to Microsoft Exchange 2013, design an efficient validation and deployment strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable online consulting and management for Microsoft Exchange Server 2013.

  • 24-7 SMS 2003 Upgrade Network Engineer SMS Server 2003 Upgrade Setup and Support

  • Windows Server 2008 Security Online Consulting
    Microsoft Certified Partner Windows Server 2008 Active Directory Technology Consulting

    Microsoft Windows Server 2008 R2 offers outstanding levels of performance, security, fault tolerance, scalability, and flexibility that improve output of on-site, remote, and mobile workers. Progent's network experts can provide cost-effective online engineering, troubleshooting, and education services to assist your company to plan, implement, and manage Windows Server 2008 R2 to add significant business value to your information system.

  • 24/7 Contract Programming Firm Project Server Microsoft Project Server Scheduling Consultant

  • Apple iPhone Integration Services
    Biggest Onsite Technical Support Apple Mac

    Progent's consultants offer Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and email expertise, security services, and one-on-one education. Progent can assist businesses to upgrade to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can offer expertise with Apple Mac application software. Progent's specialists in Apple technology can also help you with iPhone support and Apple iPad synchronization, or moving to iCloud services. For business environments built exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, configuring and supporting a network environment that is reliable, secure, efficient and aligned with your organization's business goals.

  • 24x7 Consultants BlackBerry BPS BlackBerry Software Configuration
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  • Sun Solaris Professionals
    Solaris Network Consultant

    Progent's Sun Solaris platform consulting services provide small businesses and developers help with managing and supporting Sun Solaris environments that run with Microsoft-based networks. Progent can give your business contact with Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of expertise provides you with an easy one-stop source to show you how to build and manage a protected and robust cross-platform network and communications solution that supports Sun Solaris and Microsoft interoperability by integrating MS Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

  • 64-bit Computing Professional Technology Professional 64-bit Migration
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  • Remote NinjaOne Server Management Support Services
    ProSight NinjaOne Windows Desktop Management Support and Integration

    ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management technology to help keep your network running efficiently by checking the health of vital devices that drive your IT network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so all potential problems can be resolved before they have a chance to impact your business.

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  • 24-7 Consulting 64-bit Computing
    After Hours 64-bit Migration Specialist

    Progent's Microsoft-expert engineers can help your organization to update your workstations from 32 bits to 64 bits. Progent can assist you to calculate the costs and benefits of migrating to 64-bit PC desktop processing, design an efficient migration strategy that minimizes operational interruptions, and offer economical, professional online help to aid your organization to install 64-bit desktop software and application software on your current hardware.

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  • Cisco VoIP Phones and Contact Center On-site Technical Support
    SIP Infrastructure Computer Consultants

    Progent's Cisco certified networking consultants offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.

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  • Engineer Office Move
    Network Architecture Consulting Firm

    For corporations with branches in California or any area served by Progent's consultants, Progent's Microsoft-Certified network support professionals and certified Cisco network specialists can provide a variety of IT support services such as project planning, Sarbanes Oxley compliance, site relocations, corporate security, system design, local or remote emergency support, and technical support for data center hosting environments. A Progent network architect can help you plan a multi-office information system that makes smart use of colocation services and Internet hosting sites. Progent's Microsoft Certified engineers can help major corporations design, integrate and support massive rollouts of the latest releases of Microsoft technology including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and CCNP experts can assist you to deploy Cisco products for connection solutions that combine simple, high-speed, integrated, and remote networking.

  • IT Consulting Company Sioux Falls-Minnehaha County
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  • BlackBerry Exchange Support and Help BlackBerry Wireless Technology Consulting

  • SQL Server Troubleshooting
    Microsoft Certified Expert SQL Server Replication Services

    Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the rapid creation of a new generation of high-end programs that can provide your business a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.

  • CISSP Certified Testing CISSP Certified Cybersecurity Specialists
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  • Careers Independent Cisco CCIE Contractor Job Contract Mac Consultants
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  • Catalyst Wireless AP Online Consulting Urgent Cisco Catalyst Wi-Fi 6 AP Management Online Support

  • MS SQL 2008 Consulting Services
    Microsoft SQL 2008 On-site Technical Support

    Progent's Microsoft-Certified SQL engineers offer an array of services to help small and midsize companies to design, install, administer, and repair SQL Server 2008 systems in order to realize the maximum competitive benefit from this advanced relational database platform. In addition, Progent can provide help with network infrastructure, company-wide protection, and application development to increase the business benefit of your information investment.

  • Remote Sioux Falls Technical Services
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  • Cisco Expert Firepower Remote Support Services Firesight Remote Support Services

  • Ubiquiti UniFi Wave 2 WiFi access point Professionals
    Consultancy Ubiquiti WiFi management

    Progent can provide quick access to the skills of seasoned wireless consultants who can assist you to determine the advantages of Ubiquiti UniFi Wi-Fi APs for your business and assist you to plan, install, manage, and troubleshoot your UniFi network. Progent can also carry out a Wi-Fi site survey to assist you to select, provision, and place UniFi wireless APs for your required signal coverage and performance.

  • Cisco Firepower AVC Support Online Consulting ASA Firewall with Firepower
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  • Sioux Falls System Repair
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  • Exchange 2016 Data Loss Prevention Online Help
    Microsoft Certified Exchange 2016 Security Integration Services

    Progent can assist you in any and all facets of your upgrade to Microsoft Exchange 2016 such as designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent's Cisco CCIE-certified SIP infrastructure consultants can assist your business to design, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer affordable remote or onsite support to help you to move efficiently to a productive communications network that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can help you to establish connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.

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    Progent can help you to design and carry out an efficient move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management across onsite and Azure resources.

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    The QTS Data Center is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are now using the QTS Sacramento data center as a colocation site or if you are considering moving your primary or offsite backup equipment to the Herakles data center, Progent can provide a range of cost-effective consulting services such as data center relocation, system deployment and updates, network optimization, project management, virtualization expertise, offsite monitoring, centralized system administration, application development, business continuity planning, security evaluation, and the support of the Progent Test Lab.

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    Progent's Cisco-certified SIP infrastructure consultants can help you to design, integrate, maintain, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer affordable remote or onsite expertise to help you to migrate smoothly to a productive communications network that offers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server or Lync Server for access to a SIP-based IP PSTN trunk.

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