Immediate Remote Support for Sioux Falls South Dakota Information Networks
For companies located in Sioux Falls South Dakota, Progent offers online technical support for information systems based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Premier engineers have delivered online troubleshooting to businesses in every state in the United States. (Check out testimonials from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE engineers to help with challenging networking problems, plus the assistance of CISA and CISSP-accredited security consultants to help with advanced security design and diagnostic jobs.
Progent's online support engineers provide excellent leverage because they have the real-world background and are equipped with the advanced tools necessary to solve most information system problems rapidly. Efficient support reduces direct costs since solutions use up minimal chargeable minutes. Remote support also avoids the cost of sending an engineer to your location. Your company saves even more in indirect expenses by minimizing or eliminating system downtime and associated losses due to business disruption, upset customers and vendors, unproductive employees, and distracted management. Progent's advanced online technical support expertise is particularly helpful for organizations that rely on public clouds for critical infrastructure or applications such as Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises IT support may not be useful.
Progent's billing policy for remote help is structured to leverage your network support investment. Progent charges on a per-minute basis for telephone-based consulting, so you owe exclusively for the support that you actually get. Unlike typical online service organizations, Progent asks for no startup fee or minimum payments. Progent's one-minute billing unit and clean model for billing do away with situations where quick repairs manage to end up as big tabs. Progent's penchant for solving technical issues quickly means you saves money.
Progent's Online Consulting and Technical Support Services
Over the years, Progent has mastered a set of optimized tools and field-tested processes that ensure the highest degree of efficiency for online consulting and repair for computer networks of all sizes. Progent's online support team can access your company's environment without breaching corporate security.
Progent's advanced customer support reporting system stores thorough documentation for the service that Progent's clients have been provided. Progent's team service personnel have the benefit of the records of support delivered to each customer by any Progent engineer. This database of problems and repairs is structured as a conveniently retrievable support knowledge base that allows Progent's online support professionals to share their experiences company-wide to make sure that the value of Progent's support services grows over time. Progent's advanced accreditations and close associations with important vendors including Cisco and Microsoft open up other extensive technical support knowledge bases and permit quick response from manufacturers' internal support staff so Progent's remote service experts can come up with the most efficient resolutions promptly.
Online services offered by Progent to clients in Sioux Falls South Dakota include:
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Authorized MS Windows Support
Progent's Microsoft-certified remote support professionals can deliver network problem solving and consulting help for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the expertise of support professionals who can help you with a wide range of technology support services such as Microsoft Windows Server 2022 planning and migration expertise,
Microsoft Windows Server 2019 migration,
Windows Server 2016 configuration for hybrid systems, Windows Server 2012 R2 integration,
Windows Server 2008 maintenance,
Microsoft Exchange Server 2019 planning and configuration,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint 2019 design and configuration, SharePoint 2016 migration support, Microsoft Teams integration, Skype for Business planning and deployment support, Microsoft Lync Server 2013 integration, and Office Communications Server upgrade,
Microsoft Forefront TMG 2010 administration and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and programming and SQL Server 2014 support,
Systems Center Operations Manager network monitoring and reporting,
Project Server training,
Microsoft Office Access Application Development,
Small Business Server consulting, and
Windows Essentials migration and cloud integration.
Progent also offers a broad range of cost-effective PC desktop services to assist your company to install, configure, troubleshoot, and administer workstations and notebooks based on Microsoft Windows. Progent's PC desktop support services cover areas such as providing Windows 11 planning and migration consulting and Windows 10 configuration support, as well as System Center 2012 Configuration Manager (SCCM 2012) design and installation, System Center 2016 Configuration Manager hybrid cloud integration, and Microsoft Intune expertise to streamline the administration of your PCs and cloud-connected mobile devices.
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Talk to a Cisco CCIE for High-level Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert credential is the top accreditation for network infrastructure engineers, and validates an individual's network technology knowledge at the expert level. Cisco CCIEs can resolve even the most complex problems associated with network design, deployment, maintenance, compliance, and repair. Cisco CCIEs operate with the highest priority with Cisco's internal engineers in isolating anomalies with Cisco IOS Software network administration utilities and developing workarounds or locating software patches. CCIEs provide exceptional cost-effectiveness since their depth of expertise allows them to fix problems rapidly. In typical instances, less experienced engineers can struggle for many hours or even days with the same problems that a Cisco CCIE can fix in a few minutes. Progent's Cisco CCIE consultants can communicate with your network via sophisticated remote troubleshooting technology in order to provide fast, safe, and economical diagnosis and remediation.
The Dakotas Contact Information:
Progent offers consulting services and onsite technical support Throighout the Dakotas.
Progent locations in The Dakotas
Progent's CCIEs offer consulting for all of Cisco's industry-leading selection of networking appliances. Cisco networking expertise offered by Progent includes ASA Next Generation firewalls with Firepower Services configuration and troubleshooting, Cisco routers configuration and troubleshooting, Catalyst switch integration and support, Nexus switch consulting, Cisco Meraki switches consulting and troubleshooting services, Cisco Unified Communications Manager and CallManager integration and technical support, Cisco Voice over IP phones and IP video desktop phones solutions and Cisco wireless VoIP phones solutions, Cisco Meraki Wi-Fi access point planning and configuration, Cisco Aironet Wireless APs deployment support, Cisco WiFi controllers support Services, Cisco VPN and Security Consulting services, and SIP and CUBE infrastructure solutions for SIP PSTN trunks and CUBE integration consulting. Progent also offers online and on-premises wireless site surveys to help you to fully integrate your Wi-Fi ecosystem.
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Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to guide organizations to complete the urgent first step in mitigating a ransomware attack by stopping the bleeding. Progent's remote ransomware expert can assist businesses to locate and quarantine infected devices and guard clean resources from being penetrated. If your Sioux Falls network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For details, see Progent's Ransomware 24x7 Hot Line.
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Ransomware Removal and Operational Continuity Help
Progent's ransomware recovery consultants can assist your Sioux Falls business to reconstruct a system damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor. Progent's team of IT security experts bring the wide selection of knowledge necessary to reconstruct all critical components of a targeted system rapidly and with little loss of data. To find out more, see Progent's ransomware cleanup and operational restoration expertise.
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CISM and CISSP Certified Network Security Specialists
Progent's qualified CISSP and CISSP-ISSAP security and compliance consultants offer a range of security solutions that can improve the defenses of your Windows, Apple macOS and OS X, or Linux environment against assaults or help you to recover rapidly after a serious breach. Security support services offered by Progent include: thorough data security assessment utilizing tools such as GFI LANguard NSS, AMAP Application Scanner, and products from Solar Winds tools and Hydra; fast recovery from virus and worm attacks; configuring firewalls; establishing secure techniques for off-site and mobile communication; defending your messaging infrastructure from spam and DHA attacks; and establishing 24x7 proactive monitoring.
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Hybrid Cloud Integration

Progent can provide advanced online consulting services to help businesses of all sizes integrate their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services. Progent can assist your IT team to plan and manage hybrid environments that support Windows and Linux systems and applications in both cloud-based solutions or in hybrid topologies that seamlessly combine local IT assets along with public cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud integration services such as Microsoft 365 integration solutions with on-prem Exchange,
Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) planning and integration expertise. Progent has over two decades of experience delivering advanced consulting expertise online, and Progent can help you complete your cloud migration projects quickly and within your budget.
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VMware Site Recovery Manager Consulting
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and test a consistent workflow for recovering applications and services rapidly after an outage. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and fixes and can generate reports to verify complete service recovery, validate Service Level Agreements and prove compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help you to plan, deploy, test and maintain a disaster recovery solution powered by VMware SRM.
Progent's VMware vSphere and vCloud experts have extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud tools for managing private and public cloud and hybrid cloud environments that provide maximum uptime, data security, and disaster recovery. Progent also offers world-class VMware NSX consulting from a VCDX-NV certified network designer to assist you to plan and deploy a completely virtualized Software Defined Data Center (SDDC) that can be provisioned or re-purposed in minutes and administered with a high degree of automation independent of the physical components used by the underlying IP network.
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UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux experts and macOS and OS X technology specialists can provide phone-based consulting services to address a broad array of information technologies including network infrastructure, messaging systems, network and process security, plus UNIX/Linux and Microsoft Windows integration. For server consolidation and simplified management in networks that incorporate Linux and Windows, Progent can provide VMware integration and Citrix XenServer expertise. Progent can also help with transitioning from legacy systems to Windows or Linux-powered environments. Progent's team-based approach to resolving technical issues promotes fast escalation, if necessary, to consultants with task-relevant experience to handle complex situations. This accelerates solutions of critical problems, reduces lost productivity, and cuts service expense.
Progent's UNIX and Linux consultants can offer emergency phone-based assistance analyzing problems affecting UNIX, Linux, or Solaris systems based on leading derivatives of UNIX including:
Apple Mac OS X
Solaris
IBM AIX Open UNIX
HP-UX
BSD
Silicon Graphics IRIX
Progent's ProSight Managed IT Services for Small and Medium Size Businesses
Progent offers a selection of affordable, subscription-based services designed to allow small and mid-size businesses to utilize the same best-of-breed IT solutions deployed by some of the world's leading corporations. Progent's ProSight portfolio of IT management outsourcing services covers all critical aspects of modern networking such as email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure monitoring and management, virtual server hosting, and network asset documentation management. ProSight managed services include:
- ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring
ProSight LAN Watch is Progent's network, server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by checking the state of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so any looming problems can be addressed before they have a chance to disrupt your network. Find out more about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
ProSight LAN Watch with NinjaOne RMM software offers a unified, cloud-based platform for monitoring and managing your network, server, and desktop devices by offering tools for streamlining common time-consuming tasks. These can include health monitoring, patch management, automated remediation, endpoint deployment, backup and recovery, A/V protection, secure remote access, standard and custom scripts, asset inventory, endpoint profile reports, and troubleshooting help. When ProSight LAN Watch with NinjaOne RMM uncovers a serious problem, it sends an alarm to your designated IT personnel and your Progent technical consultant so potential problems can be fixed before they impact your network. Find out more details about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring consulting.
- ProSight WAN Watch: Infrastructure Management
Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, enhance and debug their networking appliances like switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating tedious management and troubleshooting processes, WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, locating devices that require critical updates, or identifying the cause of performance problems. Learn more about ProSight WAN Watch network infrastructure management consulting.
- ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
ProSight Reporting is a growing family of real-time and in-depth management reporting utilities designed to integrate with the industry's leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to surface and contextualize key issues like inconsistent support follow-up or endpoints with missing patches. By exposing ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances productivity, reduces management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.
- ProSight Data Protection Services: Managed Backup and Disaster Recovery
Progent has worked with leading backup/restore technology companies to produce ProSight Data Protection Services, a selection of subscription-based management offerings that provide backup-as-a-service (BaaS). ProSight DPS products automate and monitor your backup processes and allow transparent backup and rapid recovery of vital files, applications, system images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you protect against data loss caused by equipment breakdown, natural calamities, fire, malware like ransomware, human mistakes, malicious insiders, or application glitches. Managed services available in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to identify which of these fully managed services are most appropriate for your network.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top data security vendors to deliver centralized management and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.
- ProSight MFA with Duo: ID Confirmation, Endpoint Policy Enforcement, and Protected Single Sign-on (SSO)
Progent's Duo MFA service plans utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you log into a secured online account and enter your password you are asked to confirm who you are on a device that only you have and that uses a separate network channel. A wide range of devices can be utilized for this added means of authentication including an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You can designate several verification devices. For details about ProSight Duo identity validation services, visit Cisco Duo MFA two-factor authentication (2FA) services.
- ProSight Co-Managed Support: Outsourced and Shared Help Desk Services
Progent's Shared Help Desk Service provides a smooth supplement to your in-house network support team. User access to the Service Desk, provision of support services, escalation, ticket generation and tracking, efficiency measurement, and management of the service database are consistent whether issues are taken care of by your corporate IT support group, by Progent, or both. You have complete versatility to extend or shrink your share of IT support activity as required. Progent takes care of startup installation and onboarding of the professional services PSA software as well as documentation, validation and training.
For more information about ProSight Shared Support, visit ProSight Co-Managed Call Desk.
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's next generation behavior-based analysis technology to defend endpoint devices and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily get by legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to manage the complete threat lifecycle including blocking, detection, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint security and ransomware defense powered by SentinelOne technology.
- ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Email Filtering
ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering through cutting-edge tools packaged within a single agent accessible from a unified console. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP deployment that addresses your company's specific needs and that allows you prove compliance with government and industry information security standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate attention. Progent's consultants can also help you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.
- Progent's Patch Management: Software/Firmware Update Management Services
Progent's managed services for patch management provide organizations of any size a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting updates to your ever-evolving information network. In addition to maximizing the security and reliability of your IT environment, Progent's software/firmware update management services free up time for your in-house IT team to concentrate on more strategic projects and activities that deliver the highest business value from your information network. Find out more about Progent's patch management services.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the apps. Because the system is virtualized, it can be ported easily to an alternate hardware solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your network documentation, you can save up to half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to get an unbiased evaluation of the overall health of their information system. Based on a selection of the leading remote monitoring and management platforms available, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the deployment of your core infrastructure assets adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a cleaner Active Directory system. Both also include a year of advanced remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with information security standards, higher utilization of network assets, faster problem resolution, more dependable backup and restore, and increased uptime. Learn more information about ProSight Network Audits IT infrastructure review.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is designed to evaluate your organization's ability either to stop or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your existing AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective security and backup system that aligns with your company's needs. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.
Special Consulting Programs Offered by Progent
Progent can provide the services of seasoned online consulting professionals for contract information technology programs. Progent's rates for longer-term consulting projects are determined based on the level of expertise of the consultants involved. Progent's background in these special fields of information technology allows customers to execute critical initiatives economically and on schedule. Progent's project-based online consulting solutions include:
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Call Center Services
Progent's Help Desk Call Center service options for businesses with networks based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology include full-service Help Desk Call Center services, shared Help Desk services, and Helpdesk operations consulting.
Progent's Standard Help Desk Services provide smaller organizations a complete service desk solution that handles all aspects of online desktop support from initial requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Progent provides help desk services at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the additional option of rapid as-needed escalation to subject matter experts to resolve complex problems.
Progent's Help Desk sharing services make it possible for your business to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progent's shared Help Desk service is an advanced service desk solution based on the top PSA tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Help Desk Call Center team of experienced information technology experts gives your computer users in Sioux Falls South Dakota quick assistance from a reliable support resource with years of experience delivering telephone-based support and remote repair service for networks based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's charter is to give the Help Desk Call Center perception as a solid contributor to company productivity, and Progent's aim is to resolve and not just document network issues.
- Business Applications Support: Education, Programming, and Troubleshooting
Progent's Applications Experts Group provides online and in-depth consulting expertise and training in special business application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also offers expertise, custom programming, and training for Microsoft applications such as Microsoft CRM, Microsoft Project, Office Word, and Microsoft 365 Excel. To find out additional information about Progent's expertise, custom programming, and education services, go to Progent's Business Application Experts Services.
- Unified and Automated Management of Hybrid Cloud Environments
System Center centralizes and automates the administration of hybrid cloud networks by offering advanced integration with Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of mixed-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consultants offer advanced online and onsite support for all elements of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to design and configure a new implementation of Microsoft System Center2, expand or optimize an existing one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center environment.
- Remote IT Infrastructure Monitoring and Reporting Services
Progent can deliver companies in Sioux Falls South Dakota remote hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager consulting services. Progent can configure Operations Manager for your business so your network support is proactive and automated. By spotting possible trouble spots before they grow into network outages, automated monitoring can avoid inconvenient and expensive service breakdowns. Progent can also assist with server and infrastructure monitoring tools like Nagios and MRTG to analyze UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft systems, or systems that support a combination of OS platforms.
How Your Sioux Falls Company Can Contact Progent's Online Support Professionals
To contact Progent about urgent phone-based support with Microsoft, macOS and OS X, or Linux networks, visit Progent's Emergency Phone-Based Support, call 1-800-993-9400, or go to Contact Progent.
For organizations and new ventures in Sioux Falls South Dakota, Progent's phone-based computer support specialists are ready to deliver professional and affordable IT support the instant your company needs it. Over two decades of offering online technical assistance has earned Microsoft Partner certification for Progent's team of engineers and has enabled Progent to develop world-class troubleshooting capability and to fine tune online connectivity tools to repair computer problems quickly while eliminating the cost and lost productivity associated with on-site service calls.
Even if your Sioux Falls office works with a local independent support technician or employs a full time organization that know how to deal with the majority of computer issues, Progent's Microsoft and Cisco certified consultants can offer a convenient and seamless remote expansion of your local resources in cases when your regular service personnel either don't have the availability or the expertise to solve unexpected system emergencies or particularly complex integration problems.
Advantages of Progent's IT Support for Businesses in Sioux Falls South Dakota
Progent's online IT consulting services allow your Sioux Falls organization to have the advantages of timely, world-class network support without the expense of managing an in-house IT staff. Your information system will derive added strategic worth by becoming more available, efficient, and secure. Benefits to your company include:
- Seamless virtual expansion of your local IT resources
With most companies in Sioux Falls South Dakota, local computer support resources, whether consisting of independent consultants or a full-time IT staff, can deal with the majority of network problems. On the other hand, major troubles may spring up when your regular resources are overstretched or absent, and some problems may be associated with IT products that is beyond the scope of your usual service technicians. In these situations, Progent's online support experts provide an easy, fast, and affordable way to supplement your regular help and to transfer useful knowledge to increase your ability to deal with future issues locally.
- Less Reliance on Individual Service Providers
For IT support, smaller organizations commonly rely on individual freelance consultants. While independent consultants carry less internal costs than big support organizations and can afford to charge lower rates, they are often stretched too thin, making it difficult to respond quickly to urgent situations. If an independent consultant is occupied with another customer, sick, on a trip, or in training, the absence of reserve help may force your company to wait for help during an IT crisis. As your company expands, network unavailability and problems with vital applications become more expensive. The budget you thought you were saving on an independent can be consumed fast by reduced productivity. Progent offers an on-call source of backup support experts to insure your IT system remains available.
- Build a Solid Foundation for Seamless Growth
Companies typically begin with an IT system created on a shoestring budget. Lacking a proper framework, band-aid repairs often get thrown on top of a weak foundation. As a network grows, stability and expandability issues can impede the productivity of the organization. Such poorly designed systems need careful analysis, smart strategic planning, and wide technical knowledge to evolve to a system architecture that can deliver the solid foundation to handle current business requirements and ease future expansion.
- Work with Problem Solvers Rather Than Product Sellers
Smaller companies require guidance and technical education to navigate through an increasingly complicated maze of technology alternatives available for accelerating business success and improving productivity. These companies do not need a network engineer who is attempting to sell a specific vendor's products. IT support and product selling can lead to a situation where the recommended
solution is designed around a predetermined technology instead of the genuine requirements of a business. Progent eliminates these dilemmas by selling just services rather than products. This enables Progent to match IT consulting with the real interests of clients.
How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Partner support firm and Progent's number of employees, depth of technical experience, fine tuned remote support software, and familiarity with enterprise networking enable companies to escape the limitations of excessive dependence on smaller service organizations, independent freelance consultants, or limited in-house resources.
Progent adds value by offering:
- Certified Expertise in Microsoft's Complete Range of Servers
Progent offers world-class expertise for Microsoft's popular server products with services that include Microsoft Windows Server 2022 planning and migration expertise, Windows Server 2019 migration services, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration and integration support services, Microsoft Windows Server 2008 support, Windows 2003 upgrades, MS Exchange 2019 integration, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 integration, Exchange Server 2010 maintenance, Exchange Server 2007 and Microsoft Exchange Server 2003 moves, plus Microsoft SQL Server 2019 integration consulting, MS SQL Server 2017 migration, Microsoft SQL Server 2016 integration, SQL Server 2014 consulting support, and Microsoft SQL 2012 management and troubleshooting.
- Value Pricing
Progent's pricing model is to bill for remote support and on-premises visits by the minute. Consequently, you are invoiced just for delivered support. Progent does not impose a more expensive rate for after-hours or urgent service, and within California or in areas where Progent provides on-premises service, Progent does not charge for travel time except for urgent support where on-site time is less than 4 hours. In addition, Progent applies no startup charge and requires no monthly commitment for services provided during regular business hours. Many support firms impose large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with large invoices for fast repairs so you won't be forced to permit minor problems to fester.
- Information Transfer
Progent practices knowledge transfer from Progent's consultants to customers. By educating clients to resolve problems that are within their comfort zone, Progent is able to focus on offering hard-to-find services where Progent faces few competitors. Businesses who work with familiar freelance service providers or who employ internal IT personnel benefit when Progent passes on knowledge about new technology and tested processes to make their IT environments more robust, secure, and productive.
- Remote Server Monitoring with MS Operations Manager
Progent is one of the few IT service firms to provide 24x7 system tracking services powered by MS System Center Operations Manager. Microsoft Operations Manager allows your computer support to be proactive rather than reactive. By uncovering potential problems before they cause downtime, system monitoring can keep your IT network from stressful and expensive service losses.
How Does My Business Start Receiving Online Technical Help from Progent?
To initiate Progent's online help offerings or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network support, visit Immediate Online Support.