Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless PDAs were once one of the most successful products for achieving location-independent connectivity to messaging, scheduling, web-based programs, and other critical business data. Progent can provide Skokie, Illinois businesses the expertise of BlackBerry-certified experts who can assist businesses to maintain existing BlackBerry environments or migrate efficiently to a more popular mobile solution.
As the complexity of small company IT technology has expanded, and as the demand for world-class security, reliability, and disaster recovery has become the norm for organizations of all sizes, successful integration and maintenance of RIM BlackBerry solutions has grown more challenging. To address issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small businesses often turn to outside support firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, doing away with the requirement for an internal BlackBerry technology expert and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, combined with Progent's proven online support capabilities, gives small businesses an affordable solution for incorporating RIM BlackBerry technology productively into their business information system.
Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined administration utilities to enable you to monitor and control BlackBerry devices throughout your company, recommend security policies that are right for your company, customize mobile applications, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored quickly and thoroughly.
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Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
Progent locations in the Chicago Metro Area
BlackBerry Enterprise Server Consulting and Technical Help
The BlackBerry BES Server offers businesses a single and secure source for integrating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry Enterprise Server enables mobile BlackBerry clients to access Microsoft Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to achieve data consistency for collaborative programs like schedules, address books, to-do lists, IM, and specialized business software. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, users with BlackBerry smartphones can have push-based access to Exchange email and to instant messaging-aware applications via Microsoft Live Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-certified consultants can assist you to plan, implement, and maintain BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the cost of supporting mobile workers.
Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization problems to architecting wireless productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and document a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network requirements analysis, system design, deployment planning and execution, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to create a mobile wireless system that fits within your IT budget and supports your business strategy. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry Enterprise Server, assist you to decide which administration model and hardware products meet your needs, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart decisions about alternatives for software versions, processors and mass storage, network architecture, and application configuration.
To optimize network protection, Progent's BlackBerry consultant can assist your company to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to perform company-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry consultant has expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to install and remove BlackBerry device clients on Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and support storage groups, apply permissions, install the Mobile Data System (MDS) and IM, install push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent to Get Help from a BlackBerry-Qualified Expert
In order to ask Progent about consulting assistance for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.