Consulting Support for BlackBerry Technology
BlackBerry wireless smartphones were once among the most successful products for achieving mobile access to email, calendars, web-based programs, and other vital business data. Progent can provide Skokie, Illinois businesses the services of BlackBerry-premier experts who can help organizations to manage their BlackBerry environments or migrate smoothly to a modern mobile platform.
As the sophistication of small business IT technology has expanded, and as the demand for world-class protection, dependability, and recoverability has become the standard for businesses regardless of size, successful deployment and support of RIM BlackBerry solutions has grown more challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small organizations often resort to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can help small businesses to design, manage, and repair BlackBerry-based environments economically and efficiently, doing away with the necessity for an internal BlackBerry technology expert and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, combined with Progent's proven online service delivery capabilities, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology seamlessly into their information network.
Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to monitor and support BlackBerry smartphones across your business, define security policies that are right for your company, customize wireless applications, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be recovered quickly and thoroughly.
Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
Progent locations in the Chicago Metro Area
Integration Help for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies administration and maintenance of RIM BlackBerry devices, providing a centralized platform for controlling key tasks like device installation, upgrades, and deactivation and offering a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server delivers seamless communication between Microsoft Exchange Server, Groupwise, or Lotus messaging servers and BlackBerry users and supports wireless synchronization.
BlackBerry Enterprise Server provides a wealth of security options beginning with automatic encryption of information sent between a BlackBerry smartphone and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard (Triple DES). BES Server also permits excellent flexibility in adjusting levels of security to match the special needs of your environment. Progent's BlackBerry certified engineers can help your company to choose powerful security functions and activate them wirelessly. Samples of these over-the-air selectable security features include:
- Disable a smartphone
- Erase data from a missing BlackBerry device
- Disable Bluetooth
- Activate internal protection against malware
BlackBerry Enterprise Server also provides flexibility in selecting mechanisms to prevent mobile users from installing or running unsafe or prohibited programs. Progent can help you to choose blocking techniques like:
- Specify precisely what programs are permitted on the device
- Block external software from using non-volatile storage on the device
- Determine which resources external applications can access on the smartphone
- Limit the types of connections external applications running on the BlackBerry smartphone can initialize
- Prevent all third-party programs from being installed or executed on the BlackBerry smartphone
Professional RIM BlackBerry Technical Support Offered Online from Progent
Progent's certified BlackBerry support specialists are available by phone to provide prompt technical help to companies in the Skokie region or throughout the state of Illinois. Progent's seasoned online consulting team has helped IT organizations solve network problems and cut IT service costs in every state in the U.S. and built a substantial following of satisfied clients. (Refer to Progent's customer testimonials.)
Progent offers online assistance for a broad selection of technologies related to BlackBerry software and devices such as synchronization, integration with Microsoft Exchange, setting up BlackBerry BES Server, and improving wireless security. Important RIM BlackBerry credentials earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's certified service professionals can also help your company to troubleshoot a wide array of issues concerning synchronization, handset recognition, email consistency, web browsing, wireless connections, Instant Messaging, desktop software installation, and Desktop Redirector.
As a leader in providing countrywide remote support for small company networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless support costs low and, by dealing with issues quickly, maximizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks including troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone clients, setting activation passwords, configuring wireless software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry-certified engineers can also assist you to use administration tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry BES system and assist you to select and install sensible security options.
Progent's certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry consultant offers support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and manage storage groups, configure permissions, install the MDS and IM, deploy access control lists, control Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry consultant can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry include business and network needs assessment, solution design, roll-out planning and execution, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to design a wireless system that meets your information technology budget and supports your business strategy. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry Enterprise Server, help your organization to determine which management model and hardware products meet your needs, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software editions, server hardware and mass storage, network architecture, and application set up.
To optimize network security, Progent's BlackBerry-certified consultant can assist your company to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to perform network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry environment.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Specialist
If you wish to get in touch with Progent about consulting support for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.