Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless PDAs were at one time one of the most popular products for maintaining location-independent connectivity to messaging, scheduling, web applications, and other vital business data. Progent can provide Skokie, Illinois companies the expertise of BlackBerry-certified consultants who can help companies to manage their BlackBerry environments or migrate smoothly to a modern smartphone solution.
As the sophistication of small business IT technology has expanded, and as the demand for world-class security, reliability, and recoverability has grown to be the norm for organizations regardless of size, successful deployment and support of BlackBerry technology has become increasingly challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small organizations often turn to external consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can assist small organizations to design, manage, and repair BlackBerry-based solutions affordably and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, combined with Progent's efficient online support model, provides small companies an economical solution for incorporating RIM BlackBerry technology productively into their IT system.
Progent's engineers can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you monitor and support BlackBerry devices across your business, recommend security policies that are right for your company, customize wireless software, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered rapidly and safely.
Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
Progent locations in Chicago Metro Area
Technical Support Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for managing large collections of BlackBerry devices is the BlackBerry Enterprise Server. This powerful software allows Exchange Server, IBM Lotus Domino, or Groupwise users to transmit and receive messages that stay encrypted during transit to provide optimum security. BES Server also streamlines a broad variety of critical management jobs ranging from BlackBerry configuration and upgrades to mobile security and high availability.
Progent's BlackBerry-certified consultants can show you how to utilize RIM BlackBerry Enterprise Server to perform routine tasks such as:
- Deploy and manage applications
- Schedule smartphone, application, and policy updates
- Upgrade BlackBerry smartphone firmware wirelessly
- Manage client configurations with BES Server's vast library of policies
Progent's BlackBerry-premier engineers can also help your company to use BES Server to implement key tasks not supported by the less advanced BlackBerry BES Server Express. These procedures include:
- Install and manage BlackBerry's fault-tolerant architecture using VMware
- Deploy BlackBerry devices wirelessly
- Establish custom administration roles
- Monitor and report on the integrity of your solution
Expert RIM BlackBerry Consulting Support Available Online from Progent
Progent's authorized BlackBerry engineers are accessible remotely to provide expert assistance to businesses in the Skokie area or throughout the state of Illinois. Progent's experienced online consulting experts have helped businesses resolve network problems and cut IT service costs in each state in the U.S. and built a substantial following of loyal clients. (Refer to Progent's customer testimonials.)
Progent can provide remote help for a broad selection of technologies related to BlackBerry software and devices including synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server, and improving wireless security. Important BlackBerry credentials earned by Progent's support experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment powered by Exchange. Progent's BlackBerry consultant offers expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and delete BlackBerry device users on Microsoft Exchange Server and Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System and IM, deploy push and pull access control lists, control Exchange data flow, create, update, and apply WLAN and VPN configuration sets, set up SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry include business and technology needs analysis, solution architecture, deployment planning and execution, performance tuning, design of a fault-tolerant architecture, data backup and business recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to design a mobile wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to decide which management approach and hardware products match your needs, and evaluate your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart choices about alternatives for software versions, processors and storage, network design, and application set up.
To maximize network protection, Progent's BlackBerry-certified expert can help you to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to run company-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry solution.
Call or Email Progent for Help from a RIM BlackBerry-Qualified Professional
If you wish to contact Progent about engineering support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.