Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were once among the most popular solutions for maintaining anytime-anywhere connectivity to email, scheduling, web-based programs, and other critical business data. Progent can provide Skokie, Illinois companies the expertise of BlackBerry-premier experts who can help organizations to manage their BlackBerry environments or transition smoothly to a modern smartphone platform.
As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the norm for organizations regardless of size, effective integration and maintenance of BlackBerry solutions has grown increasingly difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small businesses often resort to external support firms who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-premier engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the need for an in-house BlackBerry solutions expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's proven online service delivery model, gives small companies an affordable alternative for integrating RIM BlackBerry technology productively into their business information network.
Progent's experts can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, configure streamlined management utilities to help you track and control BlackBerry devices across your company, define security policies that are right for your business, develop custom mobile applications, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered rapidly and safely.
Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
Progent locations in Chicago Metro Area
BlackBerry Enterprise Server Technical Help
The BlackBerry Enterprise Server gives companies a centralized and secure mechanism for incorporating BlackBerry smartphones into their messaging, groupware, and application environment. BlackBerry Enterprise Server allows mobile BlackBerry clients to connect to Exchange, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to ensure data consistency for applications like calendars, address books, tasks, instant messaging, and custom business software. Thanks to BlackBerry BES Server integration with Microsoft Exchange, mobile workers with BlackBerry smartphones have push-based connectivity with Exchange email and to instant messaging-aware applications through Microsoft Office Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier consultants can show you how to plan, implement, and maintain BlackBerry Enterprise Server (BES) so you can optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the expense of supporting mobile workers.
Professional BlackBerry Technical Services Available Online from Progent
Progent's authorized RIM BlackBerry support specialists are available by phone to deliver prompt assistance to companies in the Skokie region or anywhere in the state of Illinois. Progent's seasoned online technical support experts have helped businesses solve computer issues and reduce support costs in each state in the United States and built a substantial base of satisfied clients. (See Progent's customer testimonials.)
Progent can provide online assistance for a wide selection of technologies associated with BlackBerry products such as synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Major BlackBerry certifications awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform basic support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company email software. Progent's certified service professionals can also assist your business to resolve a wide array of problems concerning synchronization, device detection, email consistency, web access, wireless connectivity, Instant Messaging, desktop application configuration, and Desktop Redirector.
As a leader in delivering countrywide remote help for small company networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless support costs low and, by handling problems quickly, maximizes the productivity of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to add and remove BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, install the MDS and IM, deploy access control lists, control Exchange data flow, create, edit, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, repair, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and technology needs analysis, system architecture, deployment strategy and execution, performance tuning, configuration of a fault-tolerant architecture, data backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to create a mobile wireless system that fits within your IT budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry Enterprise Server, help you to determine which administration approach and physical components match your requirements, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions concerning alternatives for software editions, server hardware and storage, network architecture, and application configuration.
To maximize system protection, Progent's BlackBerry consultant can help your company to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security specialists to perform company-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.
Contact Progent to Get Support from a RIM BlackBerry-Certified Expert
To contact Progent about technical support for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.