Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most popular solutions for maintaining anytime-anywhere access to messaging, calendars, web-based programs, and other critical business data. Progent can provide Skokie, Illinois companies support from BlackBerry-premier experts who can assist businesses to manage existing BlackBerry deployments or transition smoothly to a more popular mobile platform.
As the sophistication of small business networks has increased, and as the need for enterprise-class security, dependability, and recoverability has grown to be the standard for companies of all sizes, effective deployment and support of BlackBerry solutions has become increasingly difficult. To address areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small organizations frequently turn to external support firms who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the requirement for an internal BlackBerry technology specialist and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of experience, coupled with Progent's proven online service delivery capabilities, gives small businesses an affordable solution for integrating RIM BlackBerry technology productively into their business information network.
Progent's experts can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, configure easy-to-use management tools to enable you to monitor and control BlackBerry smartphones throughout your business, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your network architecture is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered rapidly and safely.
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Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
Progent locations in Chicago Metro Area
Technical Help for BlackBerry BES Server
Research in Motion's advanced solution for administering large groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful software enables Exchange, Lotus, or Novell GroupWise clients to transmit and receive emails that stay encrypted during transit to provide optimum data protection. BlackBerry Enterprise Server also streamlines a broad variety of crucial administrative tasks that span from BlackBerry configuration and updates to wireless security and high availability.
Progent's BlackBerry-premier consultants can help you use RIM BlackBerry BES Server to perform basic tasks such as:
- Deploy and manage applications
- Schedule device, program, and IT policy updates
- Upgrade BlackBerry smartphone software remotely
- Control client configurations with BlackBerry's extensive library of IT policies
Progent's BlackBerry-certified consultants can also assist you to utilize BlackBerry Enterprise Server to implement important tasks not supported by the entry-level BES Server Express. These tasks include:
- Install and manage BlackBerry's high-availability infrastructure using virtualization
- Deploy BlackBerry devices remotely
- Establish custom administration roles
- Monitor and analyze the integrity of your solution
Progent's Remote BlackBerry-premier Support is Fast and Affordable
For businesses in Skokie, Illinois who want quick and affordable help from a qualified BlackBerry support professional, Progent delivers effective remote help from a veteran network support team who have delivered network solutions to companies in every state in the United States. (See Progent's customer testimonials.)
Remote support eliminates travel expense and enables specialists to fix technical issues rapidly, so you minimize wasted productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry technologies and can provide professional help in fields such as resolving synchronization issues, configuring BlackBerry Enterprise Server (BES), and creating a secure, fault-tolerant network infrastructure for BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned experts can also help your company to troubleshoot a broad array of problems associated with synchronization, handset recognition, email consistency, web access, mobile connectivity, IM, PC software configuration, and Desktop Redirector.
As a leader in providing countrywide remote support for small company IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry support expenses low and, by resolving issues quickly, optimizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements assessment, system architecture, roll-out strategy and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to design a wireless solution that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry BES Server, help your organization to decide which management model and equipment match your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make informed choices concerning options for software versions, server hardware and mass storage, network topology, and application configuration.
To maximize network security, Progent's BlackBerry-certified expert can assist you to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security specialists to perform company-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry solution.
Contact Progent to Get Help from a BlackBerry-Certified Professional
To get in touch with Progent about technical support for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.