Expanding your remote workforce can have a significant impact on network infrastructure, cybersecurity, and corporate workflows. Progent has two decades of experience helping businesses of all sizes to design, configure, administer, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Skokie company to select the right tools and follow best practices in building and maintaining a secure virtual solution for telecommuters that promotes collaboration and returns maximum value. Progent offers services that go from on demand guidance for helping you past challenging technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can help Skokie, Illinois businesses to with any facet of building a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, cybersecurity, data protection solutions, and centralized management.

Infrastructure for an At-Home Workforce
Integrating the network infrastructure needed to support a remote work environment can be particularly challenging if you have to manage a mix of worker-owned equipment like desktop computers and laptops, routers, and Wi-Fi appliances from different vendors and with a variety of OS software and firmware releases. Progent's background delivering remote help for both legacy and current technologies in virtual office venues allows you to make efficient use of your existing network infrastructure and offers ready access to top-tire consultants for making essential updates. Support services offered by Progent to help you to create a high-functioning telecommuting ecosystem include:

  • Virtual Private Network (VPN) technology allows you to establish a secure connection for authenticated at-home workers to access IT resources located at your corporate data center or in the cloud. Progent can help your company to deploy and maintain VPN access between your teleworkers and your various IT resources by providing remote VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can assist your at-home workers to set up Cisco's popular AnyConnect client software for safe VPN tunneling for a broad selection of devices such as Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to see and interact with a remote computer's desktop. This technology provides IT managers more control over the computing ecosystem of at-home employees and ensures remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home networks to the Internet and support VPN connections, home Wi-Fi networks, and firewalls. Progent offers expert online consulting for setting up routers from all major vendors. See router configuration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically supporting an entire household and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can create throughput and cybersecurity issues. Progent can assist you to mitigate these issues by delivering expertise like Aironet integration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti WiFi AP integration assistance.
  • Internet access solutions impact the speed and availability of connections between telecommuters and the company data center. Mission-critical applications may require backup Internet access in case the normal connection fails. Progent offers expertise for identifying service providers, picking appropriate bandwidth and data volume packages, and setting up fault-tolerant Internet connections. See Internet connectivity integration services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Skokie, Illinois company, phone 1-800-993-9400 or go to Contact Progent.

An index of content::

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    Key characteristics of Dynamics GP software include a modular design that lets you license just the components you need, a standards-based foundation based on Microsoft technologies to protect your investment and offer a tightly integrated environment, enhanced reporting capabilities that permit you to track all activities, income and spending and sales trends, compatibility with Microsoft Office to speed access to corporate data, the ability to integrate information from almost any database or workstation software into Microsoft GP/Great Plains, and an open design that makes it possible to develop custom programs. Progent can help you set up and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can provide expert GP support professionals to help you turn the advanced features of Microsoft Dynamics GP business accounting software into a productive business management solution.

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    Progent's Data Center engineers can show you how to identify high availability data centers that meet the particular needs of your company. High availability Internet Data Centers are particularly attractive to small businesses because of their low cost and simplified logistics compared to taking a do-it-yourself approach. Attempting to create an in-house data center that offers even a basic level of fault tolerance is too expensive for most small organizations. Progent is ready to help you reap all the advantages of high availability data centers and fault tolerant colo sites by offering a complete range of engineering and support services.

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    To deliver economical IT support for small companies, Progent offers comprehensive IT outsourcing plans that give small organizations quick access to technical help without forcing you to hire, train, and maintain a large full-time computer support staff. Progentís IT outsourcing services offer you an affordable alternative for creating a secure and reliable system for your favorite Microsoft Windows office productivity products including Office XP and Microsoft Office 2003.

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    Progent's Linux consulting experts offer small and mid-size businesses and software developers support for managing and supporting Linux systems that run with Microsoft-based technology. Progent offers your business contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of expertise offers you an easy one-stop source to help you build and manage a secure and robust cross-platform network and communications environment that supports Linux and Microsoft interoperability by integrating MS Windows with leading Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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  • After Hours Windows 2003 Integration Support
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    The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of support in Microsoft technology, assures you success in identifying the version and configuration of Windows 2003 Server that aligns best with your company's strategy. Progent can also help you with designing, deploying, administering and troubleshooting powerful IT solutions powered by Windows Server, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.

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  • Integration Specialists Small Office
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    Progent is a leader in cost-effectively delivering enterprise-class network help to small companies. Progent's achievement in handling the network support needs of the chronically underserved small business market is the combined outcome of key technical and process breakthroughs that have removed a great deal of the conventional costs out of administering IT service, added unmatched technical expertise into the support system, and dramatically streamlined the solution process.

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  • Les Kent has a 35-year track record of effective network integration, executive management, sales, and operations. He has shown a talent for creating elegant IT solutions during his time as as a network designer, programmer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and global corporations.

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    Progent's Microsoft and Cisco certified computer engineers offer advanced help with a broad array of products and technologies and can provide that assistance by phone anywhere in the U.S. or onsite in select cities throughout the United States and anywhere in California. Progent provides online help for networks powered by Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a combination of Microsoft and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE network engineers for the toughest network issues, plus the support of CISA and CISSP-accredited security consultants to handle complex security planning and troubleshooting. Progent has provided online network support to companies in all 50 states in the U.S.

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  • Short Term IT Staff Augmentation Professionals
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    Progent's short-term IT staffing services allow organizations to respond to the need for IT professionals without incurring the costs and delays associated with vetting and recruiting experienced technical help and without adding to your permanent head count.

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  • 24-7 SMS Server 2003 Upgrade Setup and Support
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    Microsoft Systems Management Server 2003 provides added functionality for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs lower the overall operational expense of managing and configuring software by making it easier to copy system images, control mobile devices, and run management tools. In addition to advising you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and perform IT tasks that cover areas that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can minimize cost and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you develop efficient procedures and policies to manage handheld computers and intelligent portable communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that includes standards, procedures and IT products to keep your IT computer system safe.

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