Skokie Offsite Workforce Solutions Consulting Company
Network Infrastructure Setup Consultants
Expanding your remote workforce can have a significant impact on network infrastructure, cybersecurity, and corporate workflows. Progent has two decades of experience helping businesses of all sizes to design, configure, administer, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Skokie company to select the right tools and follow best practices in building and maintaining a secure virtual solution for telecommuters that promotes collaboration and returns maximum value. Progent offers services that go from on demand guidance for helping you past challenging technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent can help Skokie, Illinois businesses to with any facet of building a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, cybersecurity, data protection solutions, and centralized management.
Infrastructure for an At-Home Workforce
Integrating the network infrastructure needed to support a remote work environment can be particularly challenging if you have to manage a mix of worker-owned equipment like desktop computers and laptops, routers, and Wi-Fi appliances from different vendors and with a variety of OS software and firmware releases. Progent's background delivering remote help for both legacy and current technologies in virtual office venues allows you to make efficient use of your existing network infrastructure and offers ready access to top-tire consultants for making essential updates. Support services offered by Progent to help you to create a high-functioning telecommuting ecosystem include:
- Virtual Private Network (VPN) technology allows you to establish a secure connection for authenticated at-home workers to access IT resources located at your corporate data center or in the cloud. Progent can help your company to deploy and maintain VPN access between your teleworkers and your various IT resources by providing remote VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can assist your at-home workers to set up Cisco's popular AnyConnect client software for safe VPN tunneling for a broad selection of devices such as Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to see and interact with a remote computer's desktop. This technology provides IT managers more control over the computing ecosystem of at-home employees and ensures remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers attach at-home networks to the Internet and support VPN connections, home Wi-Fi networks, and firewalls. Progent offers expert online consulting for setting up routers from all major vendors. See router configuration services from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting an entire household and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can create throughput and cybersecurity issues. Progent can assist you to mitigate these issues by delivering expertise like Aironet integration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti WiFi AP integration assistance.
- Internet access solutions impact the speed and availability of connections between telecommuters and the company data center. Mission-critical applications may require backup Internet access in case the normal connection fails. Progent offers expertise for identifying service providers, picking appropriate bandwidth and data volume packages, and setting up fault-tolerant Internet connections. See Internet connectivity integration services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Skokie, Illinois company, phone
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Shared Call Center Remote Support Services
Consultants Shared Helpdesk
Progent offers several essential types of Help Desk support including Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts offers your clients instant access to a dependable technical resource with years of experience delivering phone support and remote access troubleshooting for networks based on Microsoft technology. Progent's focus is on earning the support Help Desk a respected reputation as a key contributor to company productivity. Progent's goal is to resolve and not simply record problems.
Office SharePoint Server 2010 On-site Support
SharePoint Server 2007 Network Consultant
Progent’s Microsoft-certified consultants offer businesses of all sizes consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web technology for efficiently coordinating people, teams and data. SharePoint Server provides a central spot for your workers or clients to access, organize, share and manipulate useful data, documents, and applications and to interact with one another. Microsoft SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services join workers, clients, teams and major tasks with the data they’ve developed in a manner that makes data convenient to find, download and apply. Progent's SharePoint consultants can assist you to support your existing SharePoint environment or migrate to the current version of SharePoint Server or to SharePoint Online.
Exchange Email Hosting Technology Professional
Exchange Hosting Consultants
Progent's Microsoft Exchange Server Hosting and Management Services provide a world-class data center that features redundant electrical and cooling systems,
Specialists Small Business IT Outsourcing
IT Support Outsourcing Engineers
Progent is organized provide in-depth remote support for all major technical areas associated with small company information systems and offers an array of strategic, as-needed support services including a part-time Chief Information Officer to offer senior-level IT design and negotiating skills, a Call Center for help desk support, proactive server monitoring, spam/virus protection as a managed service, project management help for major projects like office moves orOS upgrades, connectivity experts for building and maintaining fast and robust network infrastructure, certified security engineers to ensure information protection and compliance, disaster recovery specialists to design and document business continuity plans, and software developers to write, enhance, or troubleshoot mission-critical application programs.
Application Delivery Technology Professional
XenApp and Citrix Access Gateway Technical Support Services
Progent's Citrix-certified experts can help your business to plan, implement, administer, and support a virtual application delivery and management solution built on XenApp. Progent's Cisco-certified CCIE network engineers can help you enhance your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter management and support experts can help your organization to manage and support a remote datacenter that offers high uptime, enhanced protection, and fast recovery.
Technical Support Services Windows Server 2003
Microsoft Windows Server 2016 Remote Technical Support
The sophistication and connectivity demands of Microsoft Windows Servers calls for an IT consulting firm with hands-on experience and broad familiarity with planning and integrating seamless, comprehensive business technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your business goals. Progent’s consulting support can assist you with planning, installing, managing, and supporting Windows Server solutions that increase the productivity of your IT network. Progent’s consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.
Technology Professional Solaris Remote
Linux Remote Consulting Services
Progent offers nationwide online phone support and troubleshooting services for companies that operate Sun Solaris environments or whose information systems include a mix of Solaris and Microsoft products. Remote network consulting offers maximum leverage for your information technology budget by protecting client efficiency and shortening the hours billed for network analysis and repair. Advanced online support technology and experienced service specialists and engineers allow Progent to handle most IT issues without wasting time and money by traveling to your site. In the vast majority of cases your network issues can be remediated by telephone or via a combination of phone support and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISA premier security professionals to assist with the most challenging network issues.
Juniper NetScreen 5200 Firewall Cybersecurity Contractor
Juniper Firewall/VPN Firewall Configuration
Progent's Juniper-certified NetScreen consultants can assist you to configure and optimize NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to more current Juniper technologies, and troubleshoot infrastructure issues in Juniper-only or mixed-vendor environments.
UNIX Security Organization
UNIX Consulting Services
If your company operates a Solaris environment or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-certified consultants can help your entire enterprise in a broad range of security topics including security management procedures, security architecture and models, access control systems and methodology, applications development security, operations security, hardware security, communications, infrastructure and Internet security, and disaster recovery planning. CISM, CISSP and ISSAP define the core skills and international standards of knowledge that network security managers are required to possess. These accreditations provide executive management the assurance that those who have earned their CISM, CISSP or ISSAP qualification have the background and knowledge to offer world-class security support and consulting help.
Dynamics GP Modifier Consulting Services
Specialists Dynamics GP Excel Cubes
Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms make it possible to design custom line-of-business programs and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can help you design reports that allow you to track your business more effectively, turning raw information into useful insights into your company and customers.
Operating System Education
After Hours Server Education
Progent is committed to information transfer from Progent's support experts to clients. By teaching customers to handle problems that are within their scope, Progent can concentrate on delivering hard-to-find skills where Progent has few competitors. Medium-size businesses who utilize trusted freelance service providers or who employ internal IT personnel benefit when Progent passes on information about critical technology and proven processes to make their networks more robust, protected, and efficient.
CISSP Certified Expert Google Cloud Disaster Recovery Engineers
Google Cloud SQL Specialists
Progent offers cost-effective remote and onsite consulting to assist organizations of any size to move all or part of their core network infrastructure to Google Cloud Platform (GCP). This can save time and hardware expense and allow access to Google's cutting edge machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
Proxim Wireless Case Study
Example Application Wireless
Progent delivered a wireless networking environment that allowed a school to improve productivity and avoid the recurring expense of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is designed for interfacing remote sites as far as 2.5 miles apart and can reach even greater distances. This wireless solution offered improved bandwidth and reliability than simply amplifying the 802.11b network, and since it utilizes the 5.8Ghz band it provided immunity to local interference.
Microsoft Certified Partner Exchange 2003 Upgrade Computer Engineer
Network Consultants Microsoft Exchange
Progent's Microsoft-certified professionals offer computer support and network consulting services for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's migration, integration, administration, and support expertise for Exchange Server include system design, deployment, documentation, local and remote troubleshooting, Help Desk Call Center support, certified security evaluation, and comprehensive IT outsourcing.
Consultant Services Aten IP9001
Remote Server Management Cards Professionals
Remote management cards offer IT managers complete control of a server without the requirement for an on-site visit. Using these management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to plan, implement, and manage a fault-tolerant company network that includes remote server management cards and Progent can use these remote server management cards to deliver low-cost remote technical support. Progent has experience with a number of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.
Network Troubleshooting IT Services
Top Professional ProSight Remote Infrastructure Monitoring
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map out, monitor, reconfigure and debug their connectivity appliances such as routers and switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and manages the configuration of virtually all devices on your network, tracks performance, and sends notices when problems are detected. By automating complex management processes, WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating appliances that need important software patches, or identifying the cause of performance problems.
Microsoft Project Server My Sites Services
Project Server 2010 Consulting Services
Progent's Microsoft engineers can provide advanced support in implementing, operating and debugging all versions of Project, Microsoft Project Server, and Project Online and can provide a wide variety of affordable online consulting services based on proven best practices to assist businesses of all sizes to receive all the benefits of this leading platform. Support services available from Progent include system design, software configuration and upgrades, setting up safe collaboration among local and offsite users, network optimization, and specialized online training classes.
Exchange Server 2016 Upgrade Information Technology Consulting
Microsoft Exchange Server 2016 Upgrade Planning Support Services
Progent can assist you in all phases of your upgrade to Microsoft Exchange 2016 such as designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Excel Power BI Integration Firm
Integration Firm Excel Reporting
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide range of online services to assist your organization to design, develop, pilot test, install, manage, and troubleshoot business applications powered by any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to migrate your current Excel solutions to the latest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility issues between different releases of Excel. Progent offers on-demand help to clients looking for a fast solution to a stubborn issue associated with Office Excel and Progent can also provide full project management support for upgrading or developing line-of-business applications based on Office Excel. Progent's cost-effective online training classes for Office Excel can be customized to address the special requirements of individual users or teams.
Small Office Small Business Network Consulting Group
Small Business Network Support Consulting
Progent is a leading innovator in cost-effectively delivering world-class network support to small companies. Progent's achievement in handling the network support requirements of the historically underserviced small company sector is the cumulative result of key technical and operational innovations that have eliminated much of the conventional costs out of administering IT service, injected unprecedented professional skill into the IT service system, and significantly accelerated the solution cycle.
Exchange Server Upgrade Professional
Award Winning Microsoft Exchange Server Upgrade Consultancy
Progent's Microsoft and Cisco-certified network engineers can help you to assess the benefits of Microsoft Exchange 2010 for your business and can help you to design and implement an efficient migration to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will provide quick return on investment by improving your productivity, cutting the cost of hardware and service, simplifying administration, and consolidating your key communications platforms.
Cybersecurity Architecture Engineers
ISSAP Certified Cybersecurity Consultant Services
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough examination and extensive work with network security architecture. ISSAP security experts possess comprehensive knowledge of access control systems and techniques, phone system and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-premier security specialists can help your business with all phases of architecture security.
Support Services Office 365 AD Connect
Hybrid Office 365 integration Troubleshooting
Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 Exchange Online and local Exchange systems. This allows you to have specific Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on time and within budget.
Remote Server Monitoring Professionals
Biggest ProSight Automatic Patch Management Network Engineer
ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your network operating at peak levels by tracking the health of critical devices that power your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT personnel and your assigned Progent consultant so that any looming problems can be resolved before they have a chance to disrupt productivity.
Wi-Fi IT Consultants
Emergency Wi-Fi Network Remote Troubleshooting
Progent can help you design, deploy, manage, and troubleshoot an efficient Wi-Fi LAN infrastructure, select sensible technology, and configure wireless access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you create a complete 802.11x system security strategy that is well integrated with the security strategy for your entire corporate network.
Microsoft Expert MS SQL 2008 Specialists
MS SQL 2008 Support Services
Progent's Microsoft-Certified SQL Server engineers can provide a range of services to assist small businesses to plan, implement, administer, and troubleshoot MS SQL Server 2008 systems in order to receive the optimum competitive benefit from Microsoft's advanced RDBM technology. Also, Progent offers assistance with network architecture, enterprise-wide security, and software development to optimize the business advantage of your IT investment.
SQL Server 2014 Cluster Shared Volumes Support Outsourcing
SQL Server 2014 Security Technical Support
SQL Server 2014 incorporates major improvements in key areas such as speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works seamlessly across all workloads including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite services such as planning, configuration, management, remediation, and application development expertise to help organizations of all sizes to realize fast return from their SQL Server 2014 investment.
24 Hour Online Troubleshooting Microsoft Dynamics GP ERP
Great Plains Migration Integration Services
Key characteristics of Dynamics GP software include a modular design that lets you license just the components you need, a standards-based foundation based on Microsoft technologies to protect your investment and offer a tightly integrated environment, enhanced reporting capabilities that permit you to track all activities, income and spending and sales trends, compatibility with Microsoft Office to speed access to corporate data, the ability to integrate information from almost any database or workstation software into Microsoft GP/Great Plains, and an open design that makes it possible to develop custom programs. Progent can help you set up and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can provide expert GP support professionals to help you turn the advanced features of Microsoft Dynamics GP business accounting software into a productive business management solution.
Technology Professional High Availability Data Centers
Fault Tolerant Colo Technology Professional
Progent's Data Center engineers can show you how to identify high availability data centers that meet the particular needs of your company. High availability Internet Data Centers are particularly attractive to small businesses because of their low cost and simplified logistics compared to taking a do-it-yourself approach. Attempting to create an in-house data center that offers even a basic level of fault tolerance is too expensive for most small organizations. Progent is ready to help you reap all the advantages of high availability data centers and fault tolerant colo sites by offering a complete range of engineering and support services.
Small Business Network Consulting Company Microsoft
Microsoft Office 2003 Network Design
To deliver economical IT support for small companies, Progent offers comprehensive IT outsourcing plans that give small organizations quick access to technical help without forcing you to hire, train, and maintain a large full-time computer support staff. Progent’s IT outsourcing services offer you an affordable alternative for creating a secure and reliable system for your favorite Microsoft Windows office productivity products including Office XP and Microsoft Office 2003.
CentOS Linux Network Consultants
Ubuntu Linux Specialists
Progent's Linux consulting experts offer small and mid-size businesses and software developers support for managing and supporting Linux systems that run with Microsoft-based technology. Progent offers your business contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of expertise offers you an easy one-stop source to help you build and manage a secure and robust cross-platform network and communications environment that supports Linux and Microsoft interoperability by integrating MS Windows with leading Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
After Hours Windows 2003 Integration Support
Windows Server 2003 Engineer
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of support in Microsoft technology, assures you success in identifying the version and configuration of Windows 2003 Server that aligns best with your company's strategy. Progent can also help you with designing, deploying, administering and troubleshooting powerful IT solutions powered by Windows Server, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Integration Specialists Small Office
Small Business Network Consulting Firm
Progent is a leader in cost-effectively delivering enterprise-class network help to small companies. Progent's achievement in handling the network support needs of the chronically underserved small business market is the combined outcome of key technical and process breakthroughs that have removed a great deal of the conventional costs out of administering IT service, added unmatched technical expertise into the support system, and dramatically streamlined the solution process.
Les Kent has a 35-year track record of effective network integration, executive management, sales, and operations. He has shown a talent for creating elegant IT solutions during his time as as a network designer, programmer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and global corporations.
Cisco Certified Expert Small Business IT Outsourcing Company Small Office
Small Business Server Help
Progent's Microsoft and Cisco certified computer engineers offer advanced help with a broad array of products and technologies and can provide that assistance by phone anywhere in the U.S. or onsite in select cities throughout the United States and anywhere in California. Progent provides online help for networks powered by Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a combination of Microsoft and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE network engineers for the toughest network issues, plus the support of CISA and CISSP-accredited security consultants to handle complex security planning and troubleshooting. Progent has provided online network support to companies in all 50 states in the U.S.
Short Term IT Staff Augmentation Professionals
Technology Consulting Short Term IT Staffing Services
Progent's short-term IT staffing services allow organizations to respond to the need for IT professionals without incurring the costs and delays associated with vetting and recruiting experienced technical help and without adding to your permanent head count.
24-7 SMS Server 2003 Upgrade Setup and Support
Microsoft SMS Technical Support Services
Microsoft Systems Management Server 2003 provides added functionality for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs lower the overall operational expense of managing and configuring software by making it easier to copy system images, control mobile devices, and run management tools. In addition to advising you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and perform IT tasks that cover areas that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can minimize cost and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you develop efficient procedures and policies to manage handheld computers and intelligent portable communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that includes standards, procedures and IT products to keep your IT computer system safe.
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