Enlarging your telecommuter workforce can have a significant impact on IT infrastructure, security/compliance, and corporate workflows. Progent has two decades of experience helping businesses of all sizes to design, configure, administer, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Skokie company to pick the appropriate technologies and adhere to leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers top business value. Progent offers support services ranging from as-needed expertise for getting you over occasional IT roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can help Skokie, Illinois businesses to with any aspect of building a high-functioning telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk services, security and compliance, data protection solutions, and centralized management.

Security and Compliance for Remote Workers
At-home workers commonly use their personal equipment and work in an unsecured area. This increases their vulnerability to cyber attacks and calls for careful deployment of firewalls, remote endpoint monitoring, and the enforcement of security policies based on leading practices. Progent's seasoned team of certified data security experts can assist your organization to plan, deploy and administer a compliant security environment that protects vital data in IT networks that incorporate teleworkers.

  • Firewalls enable companies to create a network that can be safely utilized by local users as well as by an at-home workforce, mobile workers, suppliers, customers, and the public. Modern firewall devices permit you to configure and manage appropriate permissions to various classes of users and to expand your network and modify your security as your company evolves and as network attacks become more sophisticated. Progent supports both new and older firewall devices from all major manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall configuration expertise, refer to firewall integration and support expertise.
  • Remote Endpoint Security Monitoring makes it easy to track the various computers used by teleworkers and either block or spot and mitigate the latest threats like ransomware. With ProSight Active Security Monitoring services, a lightweight agent is put on each secured endpoint device, watching all activity and utilizing advanced machine learning to identify new threats at inception. When an attack is discovered, ProSight ASM immediately disconnects the infected endpoint device from the corporate network to contain the malware. Since the ProSight ASM software agent is self-contained, endpoints remain protected even when they are offline. For more information about ProSight Active Security Monitoring, refer to remote endpoint monitoring for teleworkers.
  • Security Audits can assess the vulnerability of your information system to all types of outside and local security attacks for an environment that includes at-home workers. Progent can run remote, automated cybersecurity inventory software for rapidly and economically uncovering a broad range of security weaknesses that can be found via the Internet. Progent's endpoint security audit consulting services, which can be managed by network security experts with advanced certifications including CISM, ISSAP, and GIAC, can assist you to evaluate your procedures and governance policies and assess your network architecture to enable you to design the highest level of security for your telecommuters.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Skokie, Illinois business, call 1-800-993-9400 or go to Contact Progent.



An index of content::

  • 24 Hour Network Device Configuration Management Technology Consulting Services Network Troubleshooting Technical Support Services

  • Setup and Support Cisco Firepower 1000 Series Firewalls
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    Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost compared to Cisco's popular ASA 5500-X firewalls and offer centralized management and automation of modern cybersecurity features such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to plan and execute an efficient upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's cloud-based services to create and centrally control IT ecosystems that span local offices, data centers, and cloud resources.

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    Progent's Microsoft-certified consultants offer online and on-premises expertise for companies of all sizes to evaluate the costs/benefits of migrating to Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud or hybrid deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can assist you design and verify a security strategy for your Skype for Business solution that is compliant with regulatory requirements.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Progent's certified engineers offers remote and on-premises support expertise to help you to administer, maintain, and troubleshoot PCs powered by Microsoft Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, security and compliance, disaster recovery, remote connectivity, smartphone and tablet integration, Wi-Fi network design, and 24x7 network monitoring.

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    Progent is committed to information transfer from Progent's support experts to clients. By teaching customers to resolve problems that are within their comfort zone, Progent can focus on providing hard-to-find skills where Progent has little competition. Small businesses who utilize trusted independent consultants or who maintain internal support personnel benefit when Progent transfers information about new technology and proven processes to make their networks more reliable, protected, and productive.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience creating Microsoft-based security solutions for IT networks with many locations, mobile users, and line-of-business web-based applications. A Progent ISA Server engineer can help your small or mid-size company plan and implement an installation of ISA Server 2004 that supports your information security needs without limiting your productivity.

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  • Cisco CUBE and SIP Trunks Online Troubleshooting
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    Progent's Cisco-certified SIP infrastructure experts can assist you to plan, deploy, maintain, debug and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE-connected SIP trunks and can provide affordable remote or onsite expertise to assist businesses to move smoothly to a productive unified communications ecosystem that offers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.

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    Progent is convinced that a well architected and implemented network is a crucial piece for accelerating any firm's growth, and Progent follows this philosophy in our own system environment. We have created a zero-downtime virtual office network that enables our staff engineers and authorized contractors to deliver rapid and efficient support, cooperate closely on challenging jobs, and experience professional and private maturity from being part of an exciting company ethos of personal drive and independence.

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  • Exchange 2010 Engineer Exchange Server 2010 Upgrade IT Consulting
  • Exchange 2016 Mailbox migration Technical Consultant Exchange 2016 Migration Information Technology Consulting
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    Progentís IT outsourcing services offer affordable computer consulting for small businesses. Whether it includes designing network infrastructure, setting up an in-house Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your network, or building an on-line eCommerce solution, outsourcing your network engineering services can contain expenses and eliminate uncertainties, allowing IT service budgets to increase in a more linear and manageable manner than is feasible by building up a large, all-purpose in-house IT staff. Progentís Outsourcing White Paper and datasheets show how Progent can help you create a secure and robust network architecture for your critical business software based on Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.

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  • Google Cloud hybrid cloud integration Engineers Cisco and Microsoft Google GCP hybrid cloud integration Engineer
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  • Integration Services SQL Server 2012 AlwaysOn Failover Cluster Specialist SQL Server 2012 AlwaysOn Failover Cluster
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  • Juniper Firewall/VPN Cybersecurity Firms Urgent Juniper Firewall/VPN Security Evaluation
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    Progentís fault tolerant system consultants provide non-stop computing support, disaster recovery planning, system load balancing, fault-tolerant interoffice access, high-availability Internet connection design, high-availability data center support, and other high-availability networking consulting to show your organization design a non-stop network for strategic applications. Progent possesses the experience to design economical, 24x7 systems by deploying the evolving library of Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progentís Microsoft and Cisco authorized consultants can help you build a high-availability mutli-location network with a fully mirrored Internet interface and efficient system load balancing.

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    For custom application creation, Progent can provide programming experts to produce business applications in areas such as commercial transaction webs, web development, Microsoft Business Solutions packages including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Microsoft IIS to create company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent offers experts in a broad array of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.

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  • Citrix XenServer Technology Professional
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    Progent's Citrix-authorized engineers can help you to understand the business benefits of XenServer and other Citrix products, and can assist you to plan, validate, execute, troubleshoot, and support a XenServer installation. Progent can in addition assess your current Citrix technology environment and show you how to optimize resource utilization, responsiveness, security and compliance, availability, and recoverability.

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  • Microsoft Exchange 2010 Migration Consultant Services Exchange 2007 to Exchange 2010 Upgrade Specialist

  • Consultant OS X Online
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    Progent offers nationwide remote help and consulting services for companies that run Apple Mac OS X environments or whose IT systems include a combination of Apple macOS and OS X with Microsoft Windows technology. Progent's consultants offer Apple macOS and OS X users a variety of services including desktop support, migration to the latest version of Mac OS X from earlier editions of Mac, plus expertise with Apple macOS and OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad integration and management, or moving to iCloud. Online IT help provides maximum return for your information technology dollar by extending user efficiency and limiting the hours billed for computer analysis and repair. Advanced remote access tools and experienced service specialists and consultants allow Progent to handle most network problems without wasting time and money by going to your site. In most of situations your IT problems can be dealt with by telephone or via a mix of phone support and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM premier security specialists to help with the most difficult system problems.

  • Microsoft Exchange Technical Support Microsoft Exchange Support Outsourcing
  • Microsoft SCOM 2012 Consultant Services SCOM 2012 Application Monitoring Support and Integration

  • Remote Remote Workers Cybersecurity Setup and Support
    Teleworker Endpoint Security Outsourcing

    Progent can help small and mid-size organizations to set up endpoint device security protection solutions and deliver response services to support a remote workforce.

  • Microsoft SMS Server Setup and Support SMS Server Upgrade Online Consulting
  • Microsoft SUS Consultancy Technology Professional Windows Server Update Services
  • Microsoft SharePoint Server 2010 Professional Computer Consultant SharePoint Web Parts
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  • Microsoft System Center Operations Manager Support Outsourcing 24x7 Remote Support Services Monitoring and Reporting
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  • Azure cloud integration Programming
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    Progent can help small companies to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower equipment expense. Azure includes a wealth of cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud computing architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure you avoid the common mistakes small companies make when moving to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN connections and to manage Apple iOS devices and Android handhelds.

  • Microsoft Windows Small Business Server 2008 Specialist MS Windows SBS 2008 Consultants

  • Remote Support Services Colocation Center Migration
    Help and Support Colo

    Colocation sites allow companies to share world-class data centers for housing network equipment that supports mission-critical applications. Progent's Microsoft and Cisco certified consultants can help your business with all aspects of your colocation strategy such as selecting and migrating to a colocation facility, designing network architecture, specifying hardware, on-site and remote maintenance, establishing remote network administration, and training your support staff.

  • Midsize Business System Repair Small-Medium Business Networking Services

  • Support Dynamics GP/Great Plains
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    Progentís Microsoft certified consultants provide a variety of support services for Dynamics GP. Microsoft Dynamics GP is a financial and business analysis package built, like all Microsoft financial tools, on the expandable and popular foundation of Windows technology. Dynamics GP provides an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to deploy and configure, and with its modular design you are able to purchase only the functions you currently need, with the ability to add users and increase functionality when necessary. Progentís Dynamics GP/Great Plains support engineers can show you how to deploy, configure and manage the current version of Microsoft Dynamics GP or upgrade efficiently from an older release.

  • NetApp MetroCluster Troubleshooting Consult Technology Professional NetApp SAN Fabric

  • XenApp Application Delivery Professionals
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    Progent's Citrix-certified experts can help you to design, install, manage, and support a virtual Windows application delivery solution built on XenApp. Progent's Cisco-certified CCIE network engineers can help you enhance your network for delivering server-side and client-side applications, and Progent's remote datacenter management and support consultants can help you to administer and maintain an off-site datacenter that offers high uptime, advanced security, and rapid disaster recovery.

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  • On-site Technical Support SCCM Hybrid Integration
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    System Center Configuration Manager automates software provisioning across multiple sites, centralizes compliance settings management, inventories network resources, guards against company data leakage, performs network health reporting, allows safe end-user self service, and offers a single control mechanism for managing multi-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can help your organization with any aspect of designing, installing, operating and troubleshooting a SCCM deployment for on-premises, cloud, or hybrid environments.

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    Progent can help small and mid-size businesses to design, install, verify and manage backup/recovery solutions needed to support work-from-home employees.

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    Small to middle size businesses can now enjoy all the advantages of Operations Manager and also have fast access to Progentís Microsoft and Cisco Premier IT consulting experts. With Progent's economically priced network service packages, small organizations can select a basic Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to provide small company networks enterprise-class availability, protection, and productivity.

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    Progent offers small and mid-size organizations expert consulting for Intrusion Protection products and IPsec VPN technology from major firewall and Virtual Private Network security vendors including WatchGuard, Juniper, and Symantec. Progent can help you create a comprehensive security plan and select the right technologies from a variety of suppliers to support your security objectives while staying within your spending limits.

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    Progent's Microsoft-certified consulting engineers can assist you to determine the value of Exchange Server 2010 for your company and can assist your IT staff to plan and implement an efficient upgrade to Microsoft Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2007 that will offer quick payback by increasing your workers' efficiency, cutting the expense of hardware and service, streamlining management, and integrating your vital communications platforms.

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    Progent's Cisco CCIE-certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.

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  • CISM Certified Cybersecurity Management Consultancy
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    Progent can provide the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the core capabilities and international standards of performance that IT security managers are expected to master. It provides executive management the assurance that those who have earned their CISM certification possess the experience and knowledge to provide effective security administration and consulting services.

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    VMware's NSX virtual network platform allows you to build entire networks in software. NSX allows virtual networks to be deployed instantly and managed with a high level of automation regardless of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager allows programmatic recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also permits non-disruptive testing for disaster recovery, upgrades and fixes and can generate reports to confirm complete service restoration, validate SLAs and prove compliance. When used with VMware's NSX network virtualization platform, VMware Site Recovery Manager can rapidly recover the entire virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist your organization to plan, deploy, test and manage a DR system powered by VMware SRM and VMware NSX.

  • Security Consultants Palo Alto Networks PA-220 Series Firewalls Palo Alto Networks WildFire Information systems Security Outsourcing
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    Progent provides nationwide remote phone support and troubleshooting services for businesses who run Solaris environments or whose information systems feature a mix of Solaris and Microsoft products. Remote IT help provides maximum leverage for your IT dollar by extending client productivity and limiting the time charged for network repair services. Sophisticated remote access utilities and skilled technicians and engineers allow Progent to handle most network problems without wasting time and expense by traveling to your location. In the vast majority of cases your network problems can be remediated over the phone or via a combination of phone help and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP and ISSAP premier security professionals to assist with the most difficult network issues.

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    ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect information about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save up to half of the time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it.

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    Progent's Cisco-certified network experts can show you how to build an affordable, high availability Internet connection architecture that can deliver 24x7 Internet connectivity via a broad array of fault tolerant Internet access products and services including high availability BGP, transparent fail-over, and multiple ISPs. Progent offers CCIE engineers to show you how to utilize the most current technology for 24x7 Internet connections to create an economical, fully redundant Internet interface with automatic failover and other features to create zero-downtime Internet access.

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    Progent's Cisco-certified IT engineers can show you how to build an affordable, fault tolerant Internet configuration architecture that can achieve non-stop Internet access through a wide range of fault tolerant Internet access products and services including non-stop BGP, automatic fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to help you apply the latest technology for high availability Internet access to create an economical, completely redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet access.

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    Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to obtain an unbiased assessment of the health of their network. Based on a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the configuration of your essential network assets adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a more manageable and more secure AD implementation. Both versions also offer the ongoing advantages of cutting-edge remote network monitoring and management technology. These advantages can include lower-cost management, better compliance with data security regulations, more efficient utilization of network resources, faster problem resolution, more dependable backup and recovery, and less downtime.

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    Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to create custom line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting services can show you how to create reports that let you analyze your business more thoroughly, turning uncooked information into valuable insights into your company and customers.

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    Progent can provide the expertise of RIM BlackBerry-certified professionals who can help small companies to plan, manage, and troubleshoot BlackBerry technology affordably and effectively, eliminating the need for an internal BlackBerry specialist and reducing the cost and distraction of supporting a mobile workgroup. Progent's BlackBerry engineers offer extensive experience working with Progent's Microsoft-expert consultants, Cisco CCIE-certified engineers, and CISA and CISM-certified security engineers. This breadth of expertise, combined with Progent's efficient remote service delivery model, provides small companies a cost-effective option for integrating BlackBerry technology seamlessly into their IT network.

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