Skokie Teleworkers Connectivity Consulting
Video Conferencing Solutions Consulting
Enlarging your telecommuter workforce may have a major effect on IT infrastructure, security, and company culture. Progent has two decades of experience helping small and mid-size businesses to design, configure, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Skokie company to select the appropriate technologies and adhere to leading practices in creating and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent can provide services that go from on demand expertise for getting you past challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent can help Skokie, Illinois organizations to with any aspect of creating a high-performing work-from-home environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, cybersecurity, data protection solutions, and centralized management.
Video Conferencing for Teleworkers
A broad selection of video conferencing platforms from leading vendors enable virtual meetings, video conferencing, chat, and screen sharing for both local workers and telecommuters. Many organizations utilize multiple conferencing products to accommodate their various partners and clients. Progent's communications experts can help your organization to maintain your current voice/video conferencing ecosystem and optimize the experience of your at-home workforce.
- Skype for Business is Microsoft's leading communications product that enables real-time presence, instant messaging, voice and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist you to deploy and manage Skype for Business clients to accommodate your at-home employees. For details about Progent's support expertise for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's multiuser video calling app for compatible iOS and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 simultaneous users for voice/video sessions. For details about Progent's consulting expertise for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for training. For details about Progent's support services for Webex as well as for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with features that include voice/video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support services for Microsoft Teams and for other Office 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and assist you to optimize your WAN infrastructure to host them.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Skokie, Illinois company, call
An index of content::
Microsoft Onsite Support
Software Consultants Microsoft
Progent’s computer outsourcing support offerings for small companies include designing 2003 Server, .NET, and BackOffice environments, managing migrations Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-premises repair, fixing stubborn IT problems, and producing a company-wide security strategy. Progent can show you how to enhance network reliability and throughput with non-stop configuration, resilient network architecture, and proactive network monitoring. Progent also offers special project assistance for major upgrades and can help with needs definition, resource identification, bill of materials development, vendor selection, procurement coordination, and complete documentation. Progent’s computer outsourcing service also includes training for office productivity software such as Office XP.
Information Technology Consulting Anti-Virus
Antispam Setup and Support
E-Mail Guard represents a complete service for blocking spam and virus attacks. E-Mail Guard addresses the protection and management of company email by offering continually updated spam and virus filtering, policy management, content testing, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features tracking, management and reporting tools as well as outbound email testing to help you fix your email environment and specify and enforce company email policy.
School Wireless Case Studies
24-7 Wireless Example Application
Progent delivered a wireless integration environment that allowed a school to increase productivity and eliminate the recurring costs of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for connecting separate sites as far as 2.5 miles apart and can extend to even longer distances. This wireless alternative offered better performance and dependability than simply amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz spectrum it provided protection against local interference.
Fortinet FortiManager Engineer
Fortinet 2000 Series Firewalls Technical Support
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in delivering top throughput for SSL/TLS inspection. Progent's Fortinet firewall experts can assist your business to configure your Fortinet FortiGate firewalls to safeguard your IT resources at the network perimeter, within the data center, at branches, and in the cloud.
Ingate Security Audit Services
Security Protection Information Technology Consulting
For small and midsize businesses, computer security and compliance is too complicated to stay ahead of yet too risky to ignore. The world's biggest institutions have been hacked, and the top cloud services have on occasion been knocked out. It looks like there's nowhere to hide. Progent has made it affordable for smaller businesses to carry out critical IT security tasks effectively by offering the benefit of billed time to the closest minute without any minimum charge for remote support. This means you can have access to a world-class computer expert to provide just the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist your business with any aspect of system security including security audits, virus screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and creating a complete security plan.
SCDPM 2012 Security Network Engineer
SCDPM 2012 Reporting Network Consulting
Progent's Microsoft-certified consultants offer online or onsite support to assist businesses of any size to plan, implement, administer, and repair a backup-and-restore system built around System Center 2012 Data Protection Manager. Progent can assist you to upgrade from earlier versions of SCDPM or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide occasional help for fixing particularly challenging problems, or comprehensive project management support. Progent can also help you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Best Cisco Aironet Consulting Services
Wireless LAN Remote Support
Progent’s wireless professionals can help small organizations plan, choose, test, install and maintain secure building-to-building wireless bridging products that integrate transparently into your existing network while offering a degree of protection that equals or excels wireline interfaces. Progent offers expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can help you identify and install the wireless connectivity solutions that align best your business needs.
Solaris with Windows Specialist
Emergency Windows, UNIX, Solaris On-site Technical Support
Progent's UNIX platform consulting services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with a convenient single source to help you create and manage a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Deploying Phase: Implementation Technical Support Firm
Enterprise Services Project Methodology Networking Consultants
In performing IT projects for enterprise clients, Progent uses a phased methodology based on defined milestones so as to meet budgetary, scheduling and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, pilots, design tuning, and professional implementation. All facets are recorded to make available a detailed summary of IT services performed and to assist in downstream system support.
ISA Server Computer Engineer
24x7 Troubleshooting ISA 2004 Server
Progent's Microsoft-certified ISA Server consulting experts have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with many sites, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall experts can help your small business in designing and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your information protection needs without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of Internet Security and Acceleration Server.
Microsoft Expert Support Outsourcing SQL Server 2017 High Availability
SQL Server 2017 Always On Remote Technical Support
Progent's certified SQL Server 2017 experts can assist you to plan and implement a cost-effective migration from your current SQL Server deployment to SQL Server 2017.
SharePoint 2016 Power Query IT Consultants
Microsoft Certified Information Technology Consulting SharePoint 2016 Hybrid
Progent's Microsoft-certified SharePoint consultants can provide economical remote and on-premises expertise, software development, and technical support services for organizations of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
SCDPM 2012 Backup and Restore Integration
SCDPM 2012 Reporting Configuration
Progent's Microsoft-certified consultants can provide remote or onsite support to assist organizations of all sizes to design, deploy, manage, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from older versions of Data Protection Manager or from another backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent can provide as-needed support for fixing especially stubborn issues, or comprehensive project management support. Progent can also assist your business to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
VMM and SQL Server Consultant
Information Technology Consulting SCVMM 2012 and Windows Server 2012
Progent's Microsoft-certified consultants can assist businesses of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; design, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help you to upgrade from an earlier edition of SCVMM or from another virtualization management platform, and Progent can assist you to optimize and repair your existing SCVMM 2012 ecosystem to make sure you get the highest possible business value.
Amazon Web Services hybrid cloud solutions Contract Programmer
Amazon EC2 integration Developer Firms
Progent offers affordable remote support to assist companies to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
Expert Microsoft Certified Systems Management Server Troubleshooting
Microsoft SMS Server Migration Support Services
Microsoft Systems Management Server 2003 provides added functionality for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs lower the overall administrative costs of managing and deploying software products by making it simpler to install system images, manage mobile devices, and operate management utilities. In addition to advising you about ways to save management expenses by deploying SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and perform IT tasks that cover areas that Feature Packs are intended to streamline. Progent's migration and upgrade services can minimize cost and reduce business disruption as you move to new operating systems and programs. Progent's wireless consulting experts can show you how to define sensible processes and policies to manage PDAs and intelligent portable phones so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to design a security strategy that incorporates standards, processes and IT products to keep your IT computer system safe.
Email Encryption Key Management Services
Email Bayesian Analysis Specialist
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver web-based management and world-class protection for all your email traffic. The powerful structure of ProSight Email Guard combines cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's onsite gateway device provides a further level of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter.
Barracuda Backup Encrypted Appliance Support and Setup
Barracuda Cloud Backup Computer Consultant
Barracuda Backup is an affordable, subscription backup/restore platform for small and mid-size businesses. A Barracuda Backup deployment can include a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with similar features but which uses your existing storage infrastructure. Barracuda Backup safeguards vital business data generated locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting support services to assist you to design, configure, manage and troubleshoot a backup and disaster recovery system based on Barracuda technology.
ISA 2006 Firewall Professional
Technology Consulting Services Internet Security and Acceleration Server 2006
Microsoft ISA 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, VPN, proxy, and Web caching platform for securing the Internet-facing networks of any organization against a broad variety of attacks. Progent's certified ISA Server 2006 experts can help you plan, rationalize, test, implement, customize and support the any edition of ISA Server on your information system.
24x7 Integration MS SQL Server 2008
Microsoft SQL 2008 Server Remote Troubleshooting
SQL Server 2008 offers indispensable, standardized tools to computer experts as well as to information workers, reducing the complexity of creating, deploying, administering, and accessing company data and analytical applications in environments ranging from handheld devices to corporate data networks. The complexity and integration demands of Microsoft SQL Server 2008 require a network consulting firm with hands-on expertise and broad knowledge in designing and deploying information-based, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
Offsite Managed Data Backup/Recovery Services Online Support Services
ProSight Data Backup and Restore Services Engineer
ProSight Data Protection Services provide small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates your backup processes and enables rapid recovery of vital data, apps and VMs that have become unavailable or damaged due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class expertise to set up ProSight DPS to be compliant with regulatory requirements like HIPPA, FIRPA, and PCI and, when necessary, can assist you to recover your business-critical data.
64-bit Server Remote Support Services
24x7 64-bit Server Computer Consulting
Progent’s Microsoft-premier engineers can assist you to enhance your workstations from 32 bits to 64 bits. Progent can assist you to calculate the costs and benefits of upgrading to 64-bit PC desktop computing, plan an affordable migration process that reduces operational interruptions, and offer economical, expert remote help to aid your company to install 64-bit desktop software and applications on your current computers.
Award Winning Security Audit Engineers
Wireless Security Professionals
Progent offers expertise for security testing utilities such as Microsoft Baseline Security Analyzer for performing a set of programmed network auditing scans to uncover possible security gaps. Progent has broad knowledge of network auditing tools and can show you how to make sense of audit reports and respond effectively. Progent can show you how to build security into your business operations, install scanning software, define and implement a protected system environment, and recommend procedures to maximize the security of your IT system. Progent's security consultants are ready to assist you to set up a firewall, design safe remote connectivity to email and business applications, and integrate virtual private network. Progent's qualified security engineers can validate the protection of web applications and can run extensive information security evaluations of enterprise-wide security to validate your company's compliance with key international security standards such as FISMA, PCI, and ISO.
24/7 Technical Consultants Office 365 Outlook
Office 365 Management Small Office IT Outsourcing
Progent's certified Microsoft Office and Office 365 consultants can help businesses to integrate Office desktop and Office 365 apps including Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a seamless productivity solution that provides fast ROI and promotes better business outcomes. Progent can assist you to interface Microsoft Office or Office 365 applications with each other and with additional core Microsoft technologies including SharePoint, Microsoft Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent's consultants can also help you to resolve compatibility issues with different versions of Microsoft Office and offers live online training to individual users and groups.
Technology Professional Internet Service Provider Selection
Internet Carrier Selection Consulting
Progent can provide the cost-effective services of online Internet connectivity consultants to help your organization to evaluate or enhance your Internet services so your Internet connectivity solution matches your business requirements. Services provided by Progent include assessment of your current bandwidth utilization, vendor and plan comparison and selection, network provisioning, and managing a smooth switchover to a different carrier and/or service plan. Provisioning can include optimizing current routers and deploying new ones, setting up firewalls, and designing dependable BGP architectures.
Top Ranked Branch Office IT Support Enterprise Windows 2000
Network Architecture Security Consulting Group
For large organizations, Progent can supplement internal network support groups by providing world-class experience in deploying critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the nationwide or global enterprise with branches, Progent can perform as a transparent local extension of corporate IT management. Progent’s enterprise consulting services include corporate-wide security, remote branch office support, network design, Sarbox conformance, project management, and world-class support for multi-site network environments based on Enterprise Windows. Progent can offer field consultants and specialists to assist with a site relocation or office move, or a network designer to help with building or using an Internet Data Center or Hosting Facility.
Nagios Support and Setup
MRTG Onsite Technical Support
Nagios and MRTG are powerful, license-free monitoring utilities that operate on Linux and can be used to monitor UNIX/Linux environments, Windows networks, or mixed-OS environments where the Linux OS and Microsoft Windows run side by side. Nagios lets system managers to monitor system services such as POP3, HTTP, SSH, and NNTP. MRTG allows you to graph the bandwidth in and out of SNMP network devices such as servers, routers, and switches. Progent's system integration engineers can assist you to use both these tools to streamline and troubleshoot your network.
WatchGuard Firebox M4600 Firewall Cybersecurity Contractor
WatchGuard Firebox M670 Firewall Security Company
Progent provides support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall appliance that fits your security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewalls.
Windows Hyper-V 2016 On-site Technical Support
Online Help Hyper-V 2016 Shielded VMs
Windows Hyper-V 2016 incorporates key technologies initially developed for and refined on Azure, one of the world's largest public clouds. This significantly enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, uptime, expandability, manageability, reliability and recoverability. Progent’s Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your organization, configure test environments to verify the ability of Hyper-V 2016 to run your critical applications, plan a cost-effective network architecture for a cloud-centric or hybrid deployment, develop and carry out a non-disruptive upgrade strategy, educate your IT administration and support personnel, and deliver as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 solution delivers maximum business value.
Setup Consultancy Services Word 2016
Professionals Word 2016
Progent's certified Office and Office 365 consultants can help companies to integrate Microsoft Office desktop and Microsoft Office 365 apps such as Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a seamless productivity solution that offers quick return on investment and promotes better business results. Progent can help you to integrate Microsoft Office or Office 365 apps with one another and with additional core Microsoft platforms such as SharePoint, Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent can also assist you to resolve compatibility problems with different releases of Office desktop and can provide customized online instruction to individual users and groups.
Security Group Juniper NetScreen 5400 Firewall
NetScreen Security Company
Progent's Juniper Networks-certified NetScreen consultants can help your company to configure and optimize NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to the latest Juniper technologies, and troubleshoot infrastructure problems in Juniper-only or mixed-vendor systems.
Apple iPhone and Windows integration Information Technology Consulting
Remote Support Services Windows and macOS coexistence
Progent's support experts in Apple OS X and Windows technology can show you how to integrate Mac and Windows computers into cohesive environments with full sharing and collaboration functionality. Allowing productive cooperation among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for broad knowledge of and background with Apple Macintosh and Windows technology. Progent's experience in Windows and Apple consulting makes it possible to provide world class support to companies that depend on these technologies to keep their strategic advantage. Progent can also help you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Illinois On-site Support
Network Recovery West Virginia
Progent’s Technical Response Center (TRC) offers low-cost national after-hours remote assistance for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers offer 24x7 telephone support and remote direct network access to troubleshoot and repair technical problems rapidly and economically.
Microsoft Certified IT Consultant Office 365 IDFix
24 Hour Hybrid Office 365 integration Integration Support
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 Exchange Online and local Exchange systems. This permits you to have specific Exchange mailboxes located at your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of designing, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on time and within budget.
SCDPM 2016 Upgrade Onsite Technical Support
Online Consulting Data Protection Manager 2016 and Hyper-V
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy recovery capabilities for Microsoft-based environment. SCDPM 2016 delivers application-aware protection for key workloads like Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, supports virtual machines hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to design, implement, manage, and troubleshoot an enterprise-wide backup/recovery solution powered by SCDPM 2016. Progent can assist you to migrate from an older release of Data Protection Manager or from an outdated system, and Progent can tune your SCDPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployments. Progent offers remote or onsite support and can provide occasional guidance to resolve technical bottlenecks or deliver end-to-end project management services to make sure you finish your Data Protection Manager 2016 deployment on time and on budget.
ASA 5500-X Firewall with Firepower Onsite Technical Support
Support Services Cisco ASA firewall VPN
Progent’s Cisco-Premier technology consultants provide experienced PIX Firewall support services encompassing architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector threat protection, and safe connectivity services. Extending from compact, plug-and-play desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy combination of security, performance and availability for information environments of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative tools. Progent’s Cisco experts can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Juniper J2350 Router Technical Support Services
24x7 Juniper J4350 Router Protect
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Specialist BlackBerry Wireless
BlackBerry BES Server Professionals
Progent offers the support of BlackBerry-certified experts who can assist small companies to design, manage, and repair BlackBerry solutions economically and successfully, doing away with the need for an in-house BlackBerry specialist and reducing the cost and distraction of maintaining a mobile workgroup. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and CISM-certified security engineers. This wide range of expertise, in conjunction with Progent's proven remote service delivery model, provides small businesses a cost-effective option for integrating BlackBerry devices and software productively into their IT system.
CUBE Support Outsourcing
CCIE Expert Certified Unified Communications Manager Technical Consultant
Cisco Unified Communications Manager (CUCM), previously known as CallManager, operates as the foundation of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Unified CM Express offer a borderless IP-PBX by integrating tightly with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's CCIE-certified network consultants offer efficient and affordable remote and on-premises support to help organizations of any size to create and maintain CUCM deployments by providing Cisco Unified Communications Manager configuration and technical support consulting services that add maximum business value. Progent can help with any aspect of CUCM setup and debugging in areas such as integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server failover solutions for high availability, performance tuning, and integration with Exchange Server.
Service Reporting Information Technology Consulting
Computer Consultant Service Reporting
Progent uses a sophisticated support reporting system that records and formats detailed documentation for all delivered support activities. Unlike some independent consultants or local service organizations who offer minimal documentation or details of tasks done, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has use of the support reports sent by each consultant to every client. The discipline of detailing and archiving service activity results in more efficient service and eliminates a slew of typical misfortunes such as when a service client is virtually held captive to a consultant who won’t release the keys to the kingdom.
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