Immediate Remote Technical Support for Skokie Illinois Networks
Urgent Phone Support for Skokie SystemsFor companies located in Skokie Illinois, Progent provides remote help for information systems based on Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Certified professionals have provided online troubleshooting to companies in every state in the United States. (See testimonials from Progent's clients.) Progent also offers the consultation services of Cisco CCIE engineers to help with challenging infrastructure problems, plus the services of CISSP-qualified cybersecurity experts to handle advanced security architecture and diagnostic issues.

Progent's remote support engineers provide exceptional leverage due to the fact that they have the real-world experience and have access to the advanced technology needed to solve the majority of network issues quickly. This reduces direct costs since service calls use up fewer billable consulting minutes. Remote support also eliminates the cost of dispatching an engineer to your site. Your company benefits even more with incidental expenses by minimizing or eliminating network outages and associated costs resulting from business discontinuity, disgruntled clients, unproductive employees, and distracted management. Progent's extensive online technical support expertise is particularly valuable for businesses that depend on public clouds for vital network infrastructure or applications like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud, or where onsite tech support may not be an alternative.

Progent's pricing policy for remote support is designed to stretch your network support dollar. Progent bills by the minute for telephone-based assistance, so you are invoiced only for the support that you actually get. Unlike typical remote support companies, Progent requires no initialization charge or minimum payments. Progent's one-minute granularity and simple policy for billing do away with situations where fast solutions somehow turn into major tabs. Progent's skill at dealing with technical issues efficiently means you saves money.

Progent's Remote Consulting and Technical Support Expertise
Over the years, Progent has fine tuned an arsenal of customized technologies and field-proven processes that allow the highest level of efficiency for online engineering help and troubleshooting for IT networks of any size. Progent provides secure VPN support for VPN gateways from a variety of leading sources including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access enables the staff of Progent's online support team to connect to your company's system without violating corporate security.

Progent's sophisticated service database system keeps comprehensive records for the service that Progent's customers have been provided. Progent's team engineers have the benefit of the records of assistance delivered to each Progent client by any engineer. This database of trouble tickets and repairs is organized as a quickly accessible proprietary knowledge base that enables Progent's online support experts to communicate their experiences company-wide to make sure that the quality of Progent's support services grows daily. Progent's extensive list of accreditations and working associations with key technology companies including Cisco and Microsoft open up additional extensive technical support databases and permit quick response from vendors' internal support staff with the result that Progent's remote service specialists are able to arrive at the best solutions in the least time.

Online technical support services provided by Progent to companies in Skokie Illinois include:

ProSight Fixed-price Managed IT Services for Small and Medium Size Organizations
Progent provides a selection of affordable, fixed-price services designed to enable small and mid-size businesses to utilize the same cutting-edge IT solutions deployed by some of the world's top enterprises. Progent's ProSight portfolio of network monitoring and management services covers all key facets of information technology including email content filtering, security and compliance, automated backup and disaster recovery, infrastructure monitoring and management, VM hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis technology to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily evade legacy signature-based AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to manage the complete malware attack progression including blocking, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and automatic system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer economical in-depth protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge technologies incorporated within one agent managed from a single console. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that meets your company's unique needs and that helps you achieve and demonstrate compliance with legal and industry data protection standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent action. Progent's consultants can also help you to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of critical data, applications and virtual machines that have become unavailable or damaged due to hardware failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide advanced expertise to configure ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FINRA, and PCI and, whenever necessary, can assist you to restore your business-critical data. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading information security vendors to provide centralized control and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, monitor, optimize and debug their connectivity hardware like routers and switches, firewalls, and access points as well as servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are always updated, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when potential issues are discovered. By automating tedious management and troubleshooting activities, WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating devices that need critical updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network running efficiently by checking the state of vital computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT management staff and your assigned Progent consultant so all looming problems can be resolved before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual machine host configured and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be moved immediately to a different hosting environment without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect information related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to get an objective assessment of the overall health of their network. Based on a selection of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits such as a more manageable Active Directory system. Both also come with a year of state-of-the-art remote network monitoring and management. Benefits can include simpler network management, better compliance with government and industry security standards, higher utilization of IT resources, faster problem resolution, more dependable backup and restore, and increased uptime. See more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is intended to help assess your organization's preparedness to stop or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information concerning your existing antivirus tools and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective AV and backup/recovery environment that aligns with your company's requirements. For details, see The ProSight Ransomware Preparedness Report.

Additional Consulting Programs Available from Progent
Progent offers the services of seasoned remote consulting professionals for contract IT programs. Progent's charges for ongoing development or consulting tasks are set according to the qualifications of the consultants involved. Progent's background in these important areas of computer technology allows customers to complete major initiatives economically and on time. Progent's special remote consulting services include:

  • Help Desk Services
    Progent's Help Desk Call Center support programs for organizations with environments that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux platforms include comprehensive Call Center services, shared Helpdesk services, and Call Center process consulting. Progent's Standard Help Desk Services offer small businesses an end-to-end solution that handles all facets of remote Level 1 desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent provides help desk services at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.

    Progent's Help Desk Call Center consulting expertise can assist you in building an effective new Call Center or enhancing your current organization, identifying or enhancing Help Desk Call Center software to meet the particular requirements of your business, or providing occasional online personnel to supplement your existing Help Desk team during unusually busy events such as software transitions, major updates, or installing brand new applications.

    Progent's Help Desk Call Center staff of seasoned information technology experts gives your clients in Skokie Illinois quick communication with a large network service resource with substantial experience delivering telephone-based help and online diagnostics for computer environments that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's charter is to earn the Help Desk the reputation as a crucial driver of company performance, and Progent's intent is to solve instead of simply document technical problems.

  • Applications Services: Training, Custom Programming, and Integration
    Progent's Applications Consulting Team can supply online professional engineering expertise and education in special business application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and CRM. Progent also can provide consulting expertise, custom development, and education for familiar Microsoft business applications including Microsoft CRM, Microsoft Office Project, Office 365 Word, and Microsoft Office 365 Excel. To read additional information on Progent's expertise, customization, and training services, go to Progent's Applications Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous environments that include Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class remote and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and install a new deployment of Microsoft System Center 2016, expand or tune an existing one, upgrade smoothly from an earlier release of System Center, or debug your System Center environment.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent can deliver companies in Skokie Illinois remote IT infrastructure monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise and System Center 2012 Operations Manager support. Progent can customize SCOM to accommodate your environment so your computer support is proactive rather than reactive. By uncovering looming trouble spots before they result in full-scale emergencies, proactive monitoring can ward off disruptive and costly service breakdowns. Progent can also utilize network monitoring utilities such as Nagios and MRTG to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft Windows systems, or systems that support multiple operating systems.
How Your Skokie Company Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about urgent online assistance with Microsoft Windows, macOS and OS X, or Linux computer systems, visit Progent's Urgent Phone-Based Help, phone 1-800-993-9400, or visit Contact Progent. For offices and new businesses in Skokie Illinois, Progent's phone-based computer support specialists can deliver expert and affordable IT support the moment your company has to have it. More than 15 years of delivering remote tech support has led to Microsoft Partner certification for Progent's team of engineers and has enabled Progent to acquire world-class troubleshooting skills and to refine online connectivity tools to solve IT problems quickly while avoiding the cost and lost productivity associated with in-person service calls.

Even if your Skokie organization works with a local independent support technician or maintains an in-house organization that know how to handle day-to-day computer issues, Progentís Microsoft and Cisco certified consultants are available to offer a convenient and seamless remote expansion of your local resources in cases when your regular IT support personnel either don't have the time or the knowledge to handle sudden system emergencies or particularly tough integration projects.

Details of Progent's Remote Computer Support for Skokie Illinois
Progent's online help, Internet-based troubleshooting, system security expertise, and system administration services give companies in Skokie Illinois the greatest leverage for your IT investment. Whether you need occasional telephone help and Internet-based troubleshooting or full-time Help Desk support and system management, Progent's professionals can deliver your business enterprise-level network support while allowing you to avoid the expense and administration overhead of running a large internal IT organization. Highlights of Progent's National Remote Support program include:

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, breadth of IT knowledge, fine tuned support tools, and familiarity with enterprise networking allow businesses to escape the limitations of excessive reliance on smaller consulting firms, independent freelance service providers, or over-stretched internal resources.

Progent adds value by providing:

  • Best Practices
    Progentís team of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on professional experience, at the forefront of IT support, executing a wide variety of IT projects for a large mix of businesses. Every Progent support professional shares a proven collection of personal best practices which are combined into company-wide best practices training that Progent teaches its consulting staff. This guarantees that you get not just expert IT help, but also a support engineer with proven approaches for using technical knowledge to resolve actual network problems quickly.

  • Value Pricing
    Progent's pricing model is to charge for phone service and in-person help by the minute. As a result, you are invoiced only for received services. Progent does not demand a more expensive rate for off-hours or urgent service, and inside California or in regions where Progent offers in-person service, Progent does not bill for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent imposes no service activation fee and asks no monthly commitment for services provided during regular business hours. Many service firms impose substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity eliminates large bills for fast solutions so you won't be tempted to allow simple problems to fester.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to resolve technical issues that are within their scope, Progent is able to concentrate on delivering high-value services where Progent has little competition. Companies who work with trusted independent service providers or who employ in-house IT personnel benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more robust, protected, and productive.

  • Remote Network Monitoring with MS Operations Manager
    Progent is one of the few support companies to offer 24x7 remote monitoring services powered by Microsoft System Center Operations Manager. Microsoft Operations Manager allows your computer maintenance to be anticipatory instead of reactive. By anticipating potential problems before they cause lost productivity, network monitoring can keep your information network from painful and costly availability losses.
How Does Our Company Start Getting Online Technical Support from Progent?
To initiate Progent's online help offerings or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT support, go to Immediate Network Support.

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    Microsoft ISA 2006 is a comprehensive edge gateway that provides a fully integrated application layer firewall, virtual private network (VPN), and web caching platform for securing the Internet-facing networks of any sized business against a broad variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server engineers can help you plan, rationalize, pilot, implement, configure and manage the any version of ISA Server on your network.

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    E-Mail Guard is Progent's economical anti-spam and anti-virus service that gives small businesses enterprise-quality protection from spam, viruses, DHA attacks, and other varieties of email-borne assaults on computer networks. E-Mail Guard is based on Postini's Perimeter Manager, a full suite of web-managed antispam and virus protection services that stop email attacks before they can breech the company firewall. Perimeter Manager also lets administrators monitor and manage their email application, irrespective of server platform, hardware technology, or data center location.

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    Progent's Check Point Software experts can help you select and configure Check Point Firewall software and hardware powered by Check Point's security platform to provide an affordable and effective security solution for your IT network. Progent can also show you how to configure other Check Point products including ZoneAlarm and Check Point UTM-1 firewalls with security products from other vendors and offer a single source for on-going technical support, maintenance, training, and design expertise.

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    Progent can provide cost-effective remote consulting to assist companies of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, system design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security.

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    Progentís Microsoft-certified experts offer small and midsize businesses computer consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, teams and data. SharePoint Portal Server provides a common spot for your workers or clients to access, organize, distribute and manipulate relevant data, documents, and applications and to communicate with other people. It allows quicker and more intelligent decisions, more efficient access across teams and more streamlined business practices. The main objective of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge accessible inside and without an organization. Windows SharePoint Services join employees, clients, workgroups and major tasks with the information theyíve developed in a way that makes data easy to locate, retrieve and apply.

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    Cisco's Firepower Next Generation Firewalls provide a major performance improvement over Cisco's popular ASA 5500-X security appliances and include centralized management of modern security features like application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to design and carry out a smooth upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's subscription-based security services to create and centrally manage IT environments that include local offices, data centers, private clouds and public clouds.

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    Progent's certified SonicWall firewall experts can show you how to integrate, maintain, and update SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified cybersecurity consultants can help you incorporate SonicWall security gateways into a complete security solution and design protection into your business processes.

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    Progent's Mac experts can support the creative facets of Macintosh environments by providing help services and education in imaging, audio, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video production facility.

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    Progent offers the expertise of certified engineers and experienced software programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and certified security professionals to help your business to evaluate the likely advantages of SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from other RDBMS platforms, and configure a cost-effective and secure IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.

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    Progent's Microsoft-certified failover clustering consultants can help you to evaluate the benefits of utilizing Windows Server 2012 failover clustering technology to create a powerful high-availability/disaster recovery solution, assist you to design and deploy a Windows Server 2012 environment, provide online and on-premises consulting services and technical support for clusters composed of physical servers or virtual machines, and show you how to streamline the management of failover clusters.

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    Years of experience with Microsoft's email products has made Progent among the most knowledgeable computer support companies in California for configuring email solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small organizations derive the full benefits of Exchange Server under common scenarios such as upgrading from Exchange 5.5, migration from an ISP-provided or POP3 mail system, and outsourcing your Exchange Server management.

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    Progent's Microsoft-certified experts can help you evaluate the economic case for deploying SharePoint Portal Server 2007, consult with you on the most sensible version of Microsoft SharePoint for your application, provide configuration and integration expertise, help you to install Microsoft SQL Server as a supporting DBM, optimize your network infrastructure, integrate your standard and customized application programs to operate with SharePoint Server 2007, design a comprehensive security strategy that includes portal solutions, and provide maintenance and Help Desk support.

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    Progent's Test and Training Lab located at the QTS Data Center can be used for piloting line-of-business applications, creating efficient migration methodologies, assessing and optimizing performance, planning or validating disaster recovery strategies, mitigating compatibility issues, and building training environments for the latest technologies. For Progent clients without sufficient in-house resources to assemble proper test systems, the lab reduces capital outlay and engineering risk while keeping critical IT initiatives on schedule.

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    Progent can provide the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee describes the core competencies and global standards of performance that IT security professionals are required to master. CISM provides business management the confidence that consultants who have qualified for their CISM certification have the experience and knowledge to deliver efficient security administration and consulting consulting.

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    Progent provides three essential types of Contact Center services : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts offers your clients convenient access to a reliable technical group with extensive experience delivering phone support and online repair for networks powered by Microsoft technology. Progent's focus is on earning the support Call Center a respected reputation as a solid contributor to business productivity. Progent's goal is to fix rather than merely report problems.

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    Progent offers high availability load balancing support that addresses system load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching products such as F5 Networks 3DNS. non-stop load balancing vendors for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.

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    Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide centralized management and comprehensive protection for all your email traffic. The hybrid architecture of Progent's ProSight Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a further layer of analysis for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.

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    Microsoft SQL Server 2014 includes major enhancements in key areas such as speed, uptime, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all types of applications including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite consulting services that include planning, configuration, management, remediation, and software development services to help organizations of all sizes to achieve fast return from their SQL Server 2014 investment.

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    Cisco has designed an extensive product line of routers including appliances designed to provide the protection, performance, and availability demanded by customers from small offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and system uptime. Progent can help you select and configure Cisco routers to build a solid infrastructure for your network and to make it economical to expand as you support new users, start new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS operating system, including Cisco's 800 series of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Routers.

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    SQL Server 2008 offers powerful, familiar tools to computer professionals as well as to information workers, reducing the difficulty of creating, deploying, managing, and accessing company information and analytical applications on platforms ranging from mobile devices to corporate data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consultant with real-world expertise and wide knowledge in designing and building data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.

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